The case study: Technocraft The case study below describes the situation in an organisation called Technocraft. You will see that the company has a range of problems that relate to unhappy staff. You are required to take on the role of Helen McKiernan, the management consultant mentioned in the text. Remember she has been charged by George Newell, the company chairman, with uncovering reasons for and providing solutions to the company’s problems. Working with your team in the consultancy company analyse the problems George is expecting you to make a presentation to him and his board, outlining the following: - your analysis using the four approaches and your findings - your recommendations * Use your imagination to enhance any information missing from the case but explain how you might have obtained the information.
