NATIONAL UNIVERSITY OF SCIENCE AND TECHNOLOGY
FACULTY OF ENGINEERING
DEPARTMENT OF INDUSTRIAL AND MANUFACTURING ENGINEERING
COMPANY PROFILE AND TRAINING PROGRAM
BY
BRIGHTON CHAPFUWA
N0161476M
ORGANISATION:
PUMP AND STEEL SUPPLIES
INDUSTRIAL SUPERVISOR:
S MUKOMBE
ACADEMIC SUPERVISOR:
DR ENG D ZIMWARA
YEAR:
2020-2021
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CHAPTER 1: COMPANY PROFILE
1.0 Introduction
This chapter gives a summary of the host organisation as well as the background and the
operations of Pump and Steel Supplies Zimbabwe. This chapter has the overall organization
structures and its relationships. The vision, mission statement, core values of the
organization, and layout of the organization in all the departments are also included in this
chapter.
1.1 Company Background
Eagleton International (PVT) LTD trading as Pump and Steel Supplies was incorporated in
March 1999. It is wholly owned Zimbabwean company. It commenced business in October
2002. It is an integrated steel solutions company with factories in Bulawayo and Harare. It is
a key supplier of steel and manufactures steel products. By design the company is industrial
based.
1.2 Company Location
Physical address:
18 Leamington Rd
Belmont industrial sites
Bulawayo
Postal address:
Box FM 485
Famine
Bulawayo
Telephones
Bulawayo +263-9-73153/6
Email
psssl@iwayafrica.co.zw
Office Hours
0800-1700hrs Monday to Friday
1.3 Company Vision and Missions
Pump and Steel Supplies has a mission and a vision that is outstanding that caters for its
employees, customers and promotes the growth of the organization. There is good
communication between company shareholders, employees and its customers.
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1.4 Vision
Our people are our strength. By clearly setting forth our mission and objectives, we hope our
people with the freedom to bring out their best while working in unison towards a common
set goal.
1.5 Mission
Our mission is to be the leading supplier of steel solutions in Zimbabwe. We are market
focused, process centred organisation that develops and delivers innovative solutions to our
customers, consistently outperforms our peers, produces predictable earning for our
shareholders, and provides a dynamic and challenging environment for our employees.
1.6 Core values
1.7 Our integrity
 Our organization gathers strength from the integrity in all endeavours and thus we
pledge our integrity, in our dealings with customers, suppliers and each other.
 To the highest quality in every element of individual job
 In our commitment to our customers in line with their expectations for quality and
value
 For continuous improvements in quality, cost and performance as the basics of our
competitive success
 For technological excellence in all the disciplines that underpin performance
1.8 Mission
Our mission is to be the leading supplier of STEEL SOLUTIONS in Zimbabwe. We are a
market-focused, process-centered organization that develops and delivers innovative
solutions to our customers, consistently outperforms our peers, produces predictable earnings
for our shareholders, and provides a dynamic and challenging environment for our
employees.
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1.9 Objectives
By design, our Company is industrial based; we aim to meet the needs of industrial products
and services for our customers with the highest quality products and services to earn the
lasting respect and loyalty of our customers.
1.10 Integrity
Our Company gathers strength from integrity in all endeavors and thus we pledge our
integrity

in our dealings with customers, suppliers and each other

to the highest quality in every element of our individual job

in our commitment to our customers in line with their expectation for quality and
value

for continuous improvements in quality; cost and performance as the basis of our
competitive success

for technological excellence in all the disciplines that underpin
1.11 Nation
To the nation and community from which we derive our profits, we will strive to return in full
value through our economic, social and intellectual contribution.
1.12 Goals
We recognize that profitability is essential to our long-term survival, and that the growth of
our Company requires the confidence of shareholders, customers, and continuous investment
by investors. As a result, our need to provide a consistently strong return on investment, with
continuous improvements in financial resources to maintain, advance and execute our
business opportunities must be the focus of both our management and employees.
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With all above, setting forth our “MOVING” corporate philosophy, PUMP
& STEEL SUPPLIES can then play a meaningful role in the industry and
become a growing source of pride to our nation, customers, shareholders
and our employees and their families.
11.3 PRODUCTS AND MARKETS
Manufactured products
Conveyor equipment, Doorframes, window frames, steel doors, brick force, French doors,
resin bolts, OSRO straps and other construction material, Galvanized and Chromatic Roofing
& Accessories, Pumps and pump spares, Supermarket Shelving and Industrial Racking,
Gratings and Hand Rating Products
1.14 ENGINEERING PRODUCT
Structural Steel Fabrication and Erection, Plate and pipe fabrication and installation, General
and precision machining
1.15 STORED FOR SUPPLY
Mild steel plates and mild steel sections, Special steels, Mild steel tubes, Pipes and fittings,
Valves and flow control products, Welding consumables
1.15 CUSTOMERS
Mining companies, Construction companies, Hardware, Local government and other
government departments
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CHAPTER 2: Activities and Training program at Pump and Steel
Supplies
SUBJECT
OBJECTIVES
INDUCTION
The learner on completion of this stage of the programme should
be able to - Explain the operations of the company - Explain
Introduction to all department
overall organisation structures and its relationships, seniority in
department, seniority in sections, communications lines, etc. Appreciate location important facilities in an organisation Employee responsibilities to Company concerning lateness,
absenteeism, discipline and grievances
SAFETY INDUCTION
The learner on completion of this stage of the programme should
be able to: - Explain Company SHEQ policy. - Explain Safety
regulations.(Factories & Works Act) - Emergency Preparedness
procedures (fire, accidents). - Assembly points. - Line
management roles in Health and Safety Management. Procedures for issuing safety clothing/equipment and importance
of using it. - Explain hazards associated with: products,
operations, other machinery; chemicals and operations. Procedure for reporting accidents/incidents and investigations Suggestion Scheme- BBS policy and practices. - Safety meetings
and discussion
FABRICATION DEPARTMENT
The learner on completion of this stage of the programme should
be able to: State the organogram of the department – know the
work and job flow in the department - Know all types of metals
used in fabrication- appreciate how drawing is done. – appreciate
how tooling is done - do workshop practise and do productive
work on Ocean clipper machine, Counter boring, Beam Drill
Line, CNC LATHE, Plasma cutter, welding, grinding and
painting. Role of ERP that is Sage evolution and how to operate it
in fabrication - job costing
PRODUCTION DEPARTMENT
The learner on completion of this stage of the programme should
be able to know.
Organogram of the department
Production planning
Production process of door frames, window frames,
roofing sheets, brick force and osro strap from start to the
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end
Role of ERP that is Sage evolution and how to operation
production
Quality control
Sales/ Dispatch
MAINTAINANCE DEPARTMENT
The learner on completion of this stage of the programme should
be able to know.
Organogram of the department
Maintenance planning
Mechanical and electrical maintenance
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