PEOPLE FINANCE RESOURCES PRIMO-F OPERATIONS INNOVATION MARKETING PRIMO-F PEOPLE Compared to our competitors…. 4 most important contributors to success Leadership/Management Dedicated Employees Entrepreneurial Responsive Worse About the Same Better PRIMO-F Compared to our competitors…. RESOURCES 4 most important contributors to success Facilities Equipment Sufficient Capital Reliable Suppliers Worse About the Same Better PRIMO-F Compared to our competitors…. INNOVATION 4 most important contributors to success Innovative Management Innovative Products Open approach to problem-solving Worse About the Same Better PRIMO-F Compared to our competitors…. MARKETING 4 most important contributors to success Reputation Market Share Service and product Sales Force effectiveness Visibility in marketplace Worse About the Same Better PRIMO-F Compared to our competitors…. OPERATIONS 4 most important contributors to success Fulfillment capability Staff efficiency Economies of scale Quality Consistency Worse About the Same Better PRIMO-F Compared to our competitors…. FINANCE 4 most important contributors to success Financial stability Profitability Sufficient capital Consistent growth Worse About the Same Better