Prepared for:
Dr. Thom Luce
MIS 400 course
Warehouse Management System:
SDLC Document
Order Receiving
Prepared by:
Brandon Barkley, Bryan Platek, John Petro, and Aaron
Linder
November 11, 2011
Warehouse Management System: SDLC Document
Order Receiving
Table of Contents
Current State Analysis ..................................................................................................................... 2
System Overview ...................................................................................................................................... 2
As-Is Use Case Diagram ........................................................................................................................... 4
As-Is Process Flows .................................................................................................................................. 5
Known Issues List ..................................................................................................................................... 6
Requirements Definition ................................................................................................................. 7
To-Be Use Case Diagram ......................................................................................................................... 7
To-Be Process Flows ................................................................................................................................ 8
Risk Assessment ....................................................................................................................................... 9
Application Design ........................................................................................................................... 10
Functional Design Write-up .................................................................................................................... 10
Site Map .................................................................................................................................................. 11
Screen Prototypes.................................................................................................................................... 12
Database Design (ERD) .......................................................................................................................... 16
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Warehouse Management System: SDLC Document
Order Receiving
Current State Analysis
System Overview
The client for the project is interested in receiving an upgrade for their warehouse management
system. The mission of the project is to modernize, increase efficiency and reduce errors that
take place in their supply chain system. Currently the clients are using a fax based system to send
and receive orders. This system is crucial to the company because they need it to receive parts
that are required in their product. The company is looking to modernize this system and move
their records into a database. Their reason for wanting to do this is because currently they are
experiencing manual errors caused by employees. They would like for us to increase processing
speed, reduce errors and create more standardization.
The warehouse management system within the company is broken down into three different
divisions. The first division is order placement (OP) which is where they will create orders,
receive missing orders, reorder missing orders and send orders to be recorded. This division is
used mostly at their assembly plant that is used to build vehicles. The clients would like this
system to be able to order multiple products in multiple quantities as a single order. They
currently have been having issues with order fulfillment and would like the ability to list
previous orders that were either damaged or missing with the capacity to reorder them along with
other items that have not been recently purchased. They would also like to be able to review
order totals and have the power to edit their line items.
The second division in their warehouse management system is order fulfillment (OF). In this
division they receive order information from order placement and store it on their data base.
After that the products are placed onto pallets and then are identified by their RFID tags. Finally
as the pallets are shipped out an Advanced Shipping Notice (ASN) is then sent to the third
division. In this area of the warehouse management system they would like the ability to view
received orders and to be able to pack multiple orders on a single pallet. They would like to be
able to do this because they follow the business accounting rule of first in first out (FIFO) for
their inventory. The clients also need to be able to have more control over what pallets are being
shipped and the details of the order. They stress that the order fulfillment division must follow
what they call the Pack Three rule. This means that for every shipment they must pack at least
three line items into a pallet and at least three pallets to a shipment.
The final division of our client’s warehouse management system is order receiving (OR). This
division is used for receiving orders of parts for their automobiles. They will simulate the
delivery of the products by using a RFID scanner. This information is then entered into the data
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Warehouse Management System: SDLC Document
Order Receiving
base and will update the order placement division on the status of the order that was placed. In
this area of the warehouse system the clients would like to have the capability of using the RFID
to update current statuses at the shipping dock. They would also like the RFID to be able to show
if an order is missing or damaged.
The issues that our client has been experiencing are causing them to slow down their business
and become less efficient. When we are done with the project we will have resolved most of their
issues by modernizing their technology. This technology will help aid them in being more
organized and efficient through the use of the databases we created. It will also help resolve the
manual errors that are occurring within the company because of the massive paper trail their
current fax based system is causing. Our goal for this project is to resolve all the issues
surrounding the current system while at the same time improving the functionality of our clients
company.
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Warehouse Management System: SDLC Document
Order Receiving
As-Is Use Case Diagram
Fax Invioce to Supplier
Place New Order
Fufill Orders from
OP
Reorder
Missing/Damaged Items
Send Order to
Warehouse
Purchaser (Order Placement)
Fax Missing/Damaged
Items Notification
Review Shipment
Contents
Warehouse (Order Receiving)
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Recieve Order
Supplier (Order Fulfillment)
Warehouse Management System: SDLC Document
Order Receiving
As-Is Process Flows
Purchasing
Fulfillment
Receiving
Ready to order
item(s)
Order Faxed
Order Recieved
Order Processed
Are supply
quantities
sufficient for
order?
[[no]]
Order Pending
[[yes]]
Order Packaged
Order Shipped
Send Shipment Notice
Receive Shipment Notice
Order Recieved
Do the
received
items
match
the
invoice?
Review Content of Order
[[no]]
Refax Order of Missing/Damaged
Notify of Damaged or Missing Items
[[yes]]
Order Complete
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Warehouse Management System: SDLC Document
Order Receiving
Known Issues List

Outdated technology
o Current fax based management system is cumbersome and is inefficient
 Often responsible for causing manual errors and slow processing speeds
 Lacks the ability of error control and ability to detect delays on parts
 All data and information is saved on paper, there is so much paper it has become
more difficult to store it, organize or track files

Lack of a centralized information system that automatically inputs and updates order information
in database
Inability to list ordered items that never got fulfilled and reorder them with other new items
Inability to review the total of an order or change quantities or remove items from an order
Lack of the ability to review data about previous shipments that have been moved on to OR
There is no way to review shipments and their contents or confirm status of the LineItems




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Warehouse Management System: SDLC Document
Order Receiving
Requirements Definition
To-Be Use Case Diagram
Reorder Missing/
Damaged Items
Send Order Status Update
Enter into database/
update statuses
Review Shipment
Contents
Create Order
Scan RFID's
Purchaser (Order Placement)
Recieve Order
Send Order
Ship Product & ASN
Ship Order to
Warehouse
Fulfill Order
Supplier (Order Fulfillment)
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Warehouse (Order Receiving)
Warehouse Management System: SDLC Document
Order Receiving
To-Be Process Flows
Purchasing
Fulfillment
Receiving
Ready to order
item(s)
Enter order
into System
Are supply
quantities sufficient
for order?
[[no]]
Review & Submit Order
Order Pending
[[yes]]
Order Packaged
Order Shipped
Send Shipment Notice
Receive Shipment Notice
Shipment Recieved
Scan RFID's
Review Shipment/Confirm Pallet Status
Reorder Missing/Damaged Items
Submit to Database/Send Status Updates to OP
Order Complete
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Warehouse Management System: SDLC Document
Order Receiving
Risk Assessment
Risk
Team Dynamics
Inexperience with RFID
Other commitments
conflict with group
meetings
Inability to form a reliable
medium for
communication
Client
Employee training
Employee resistance to
new protocol
Client may not have
sufficient IT resources to
support the proposed
system
Cost of the system and
maintenance
Application
Complexity of building an
entire system from the
ground up
Difficulty in having the
applications
“communicate” with the
other entities’ applications
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Likelihood Impact
Approach/mitigation
High
Med
Med
High
Pay attention in class
Find a time that is repeatable
weekly.
Med-low
Very
High
Set up system early / fall back
to email
High
Med
High
High
Create a training manual
Incentivize attendance to
training sessions
High
Very
High
Inform client, such that they
may procure needed server(s)
variable
Very
High
Describe the relative
complexity of the system to the
client and its associated costs.
Med-high
Medhigh
Vigilance, commitment
Med-high
Very
high
Meeting between the three
entities
Early Warning
Signs
Falling behind
schedule
Persons being
“out of the loop”
/ things not
getting done
Low attendance
at training
sessions
Falling behind
schedule
Warehouse Management System: SDLC Document
Order Receiving
Application Design
Functional Design Write-up
Module
Description
Home/login
 Authenticate Users
OR portal
 Displays order anomalies
 Links to other modules(pages)
Order Check-In
 Allows for check-in of orders
Order Review
 Forces the user to do a line-by-line review of order
contents
Order Review
 Allows for searching or previously received orders
 Allows for reviewing of previously received
orders.
OF Data receiver
 Receives data from Order fulfillment
OP Data Sender
 Passes data to Order Placement
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Order Receiving
Site Map
Home/login
Main
Order Lookup
OrderCheck-In
Line Item Review
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Order Receiving
Screen Prototypes
OR_MAIN
After login, user will be taken here. The page displays the current date and also shows the user any
anomalies with expected arrivals, etc. Clicking on the [select] button with in this dashboard will take the
used to a detailed report showing the contents of the late order. The [Order Check-in] Button will take the
user to an RFID entry page, where the user can enter received orders. The [Order Lookup] button will
take the user to an Order lookup page where the user will be able to look at previous orders.
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Order Receiving
OR_Check-In
This page is reached from the [Order-check-In] button from the main page. That button is now disabled,
because we are already on that page. [The Order lookup] button will allow the user to look up specific
orders. The cancel button will return the user back to the main page, and the submit button will take the
user to a shipment review page.
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Order Receiving
OR_ShipmentCheck
This page is reached from submitting an RFID on the order check-in page. Both the Present and Missing
columns will contain checkboxes, once one and only one checkbox has been checked in each row then the
Submit button will become enabled. Clicking the enabled submit button will pass information along to
Order Placement and return the user to the order check-in page.
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Warehouse Management System: SDLC Document
Order Receiving
OR_Lookup
This page will allow users to type in an Order ID# and a query will return information from that order
ID#, if such an order exists. The Order Check-In button takes the user to the order check-in page. The
Cancel button will take the user back to the main page.
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Order Receiving
Database Design (ERD)
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