FAR EASTERN UNIVERSITY
Institute of Accounts, Business and Finance
Course Code
and Title:
Effectivity:
MGT1101 –
Leadership and
Decision Making
2021 – 2022
Course
Requirement:
FINAL REQUIREMENT
(100% equivalent to Final Exam)
Term:
1st Semester
Doc Status:
THOUGHT LEADERSHIP PRESENTATION REPORT
Ms. Marilou G. Laurio
President/Chairperson
of
By
Francisco, Patricia Anne J.
Palomo, Dave S.
Ralar, Paulo R.
Rañada, Razzyno R.
Suarez, Angelica R.
MGT1101-Sec2-Group2
07 November 2021
Approved
Course Code:
AY:
MGT1101
2021 – 2022
Course Title:
Term:
Leadership and Decision Making
1st Semester
TABLE OF CONTENTS
Overview/Name of the Business ......................................................................................................3
Company Address and Contact Details ...........................................................................................5
Date of Virtual Online Interview .....................................................................................................6
Resume of Person Interviewed ........................................................................................................7
Questionnaire Template .................................................................................................................15
Transcript of the Interview.............................................................................................................17
Photo Documentation.....................................................................................................................25
Individual Reflection Paper/Personal Plan ...................................................................................26
Acknowledgement ........................................................................................................................35
References ......................................................................................................................................36
Appendices ...................................................................................................................................37
Appendix A .........................................................................................................................37
Appendix B ..........................................................................................................................38
Appendix C ..........................................................................................................................40
2
Course Code:
AY:
MGT1101
2021 – 2022
Course Title:
Term:
Leadership and Decision Making
1st Semester
OVERVIEW AND NAME OF THE BUSINESS
This section presents the overview of GEMBAR Enterprises Inc., its mission and vision
statement, and its quality policy.
GEMBAR ENTERPRISES
INCORPORATED
GEMBAR Enterprises Inc. is an ISO Certified Trading Company established on the year
2008. It is currently on wholesaling of all kinds of sporting goods, corporate giveaways, and
trophies manufacturing.
Ms. Marilou G. Laurio- President/ Chairperson of GEMBAR Enterprises Inc.
A. Vision
GEMBAR Enterprises Inc. aims to be the most preferred and trusted trading company in the
Philippines.
B. Mission
GEMBAR Enterprises Inc. is a leading ISO Certified company, specialize in technologically
advanced and proven method and equipment that are essential in saving lives and responding to
emergency solutions. And to provide local technical support for all the products that we offer.
C. Quality Policy
We at GEMBAR Enterprises Inc. are committed to achieve a strong business performance
in the trading industry.
3
Course Code:
AY:
MGT1101
2021 – 2022
Course Title:
Term:
Leadership and Decision Making
1st Semester
We are committed to on-time delivery of quality products at a competitive price while
continually our quality management through the:
•
Development of employee competence;
•
Efficient and Effective management of work process; and
•
Pursuit of excellence in customer relations
We will strive to operate in a profitable manner and to consistently comply with all
applicable.
4
Course Code:
AY:
MGT1101
2021 – 2022
Course Title:
Term:
Leadership and Decision Making
1st Semester
COMPANY ADDRESS AND CONTACT DETAILS
This section shows the address of the head office, showroom, and contact details of
GEMBAR Enterprises Inc. and Ms. Marilou G. Laurio.
GEMBAR Enterprises Inc.
Head Office
Contreras Compound No. 37 San Rafael St. Plainview Subdivision,
Mandaluyong City, 1550 Metro Manila Philippines
Showroom
Unit 1 Commercial Complex, Philippine Sports Commission, Vito
Cruz, Manila, Philippines
Telephone No.
491-4789
492-6909
Telefax
485-2142
Ms. Marilou G. Laurio
5
E-mail
malou_garciaws@yahoo.com
Mobile No.
0906-4650820
Course Code:
AY:
MGT1101
2021 – 2022
Course Title:
Term:
Leadership and Decision Making
1st Semester
DATE OF VIRTUAL ONLINE INTERVIEW
The online interview with Ms. Marilou G. Laurio was conducted on the 2nd of November
2021 at 11 am in morning. The interviewers completed the online interview by the use of the
ZOOM Meeting.
6
Course Code:
AY:
MGT1101
2021 – 2022
Course Title:
Term:
Leadership and Decision Making
1st Semester
RESUME OF PERSON INTERVIEWED
This section of the paper entails information about Ms. Marilou G. Laurio, her objective as
an entrepreneur, personal data, education attainment, employment and work experience,
businesses owned, affiliations, the training and seminars she attended, and some of her other skills.
MARILOU GUMERA
LAURIO
OBJECTIVE
To attain a degree to help me develop my skills as an
entrepreneur and consequently, to grow my business and
contribute to the alleviation of the conditions of my employees
and to the recovery of the nation.
PERSONAL DATA
EDUCATION
Birth Date
: October 14, 1971
Age
: 50 Years Old
Birthplace
: San Andres Bukid Manila
Mother
: Trinidad Gumera Laurio
Father
: Guillermo Obiedo Laurio
2001 – 2005
Polytechnic University of the Philippines
Bachelor of Science in Entrepreneurial
Management
Sta. Mesa, Manila
7
Course Code:
AY:
MGT1101
2021 – 2022
Course Title:
Term:
1996 – 1997
Leadership and Decision Making
1st Semester
Pamantasan ng Lungsod ng Pasay
Associate in Secretarial Education
FB Harrison, Pasay City
1990 – 1993
Pasay City East High School
Secondary Education
Malibay, Pasay
1979 – 1985
Aroroy East Elementary School
Primary Education
Aroroy, Masbate
EMPLOYMENT/ WORK
2006 – 2009
EXPERIENCE
WS SPORTS INC.
#35 Highway Hills Calbayog St., Mandaluyong City
Brand Manager
2003 – 2006
WS SPORTS, INC.
#35 Highway Hills Calbayog St., Mandaluyong City
Products Specialist
1997 – 2003
WS SPORTS, INC.
#35 Highway Hills Calbayog St., Mandaluyong City
Sales Manager
8
Course Code:
AY:
MGT1101
2021 – 2022
Course Title:
Term:
Leadership and Decision Making
1st Semester
As a sales manager. I had to perform my duties optimally with
minimum supervision in attaining sales targets and quotas.
Among these duties include conducting follow up service call
to all WILSON SPORTS PHILIPPINES accounts to ensure
customer satisfaction, securing customers order through
personal sales or by telephone, monitoring all metro manila
accounts, monitoring Golf specialty stores and all Sports
specialist pro-shops, preparing letters, quotations, and
proposals to its prospective clients. assisting in monitoring the
collection manager regarding account receivables, assisting in
planning coordinating and preparing sales related shows and
activities, conducting product training of all sales staffs for
pro-shops and other outlet, monitoring golf stock position and
updates the managing director of sports-related issues,
conducting product demonstration for sports supplies and
performing other related activities as maybe required by the
managing director.
1994 – 1997
OUTDOOR SUPPORT SYSTEM, INC.
New Manila, Quezon City
Product Manager
As product manager, I handled 6 branches of the company
located in Subic, Clark, Mega Mall, Harrison Plaza, Park
Square, North Edsa. Among my duties are filing & preparing
reports for assigned stores, preparing sales report & store rental
set up for check preparation to assigned 6 stores, monitoring
the 6 branches, coordinates deliveries and other necessary
matters to be attended, checking, and maintaining the buffer
9
Course Code:
AY:
MGT1101
2021 – 2022
Course Title:
Term:
Leadership and Decision Making
1st Semester
stocks in every store, and responsible in preparing monthly
inventory reports.
BUSINESS
2008 – Present
GEMBAR ENTERPRISE, INC.
President/ Chairperson
An ISO Certified Company. As Chairperson and together with
the Board of Directors, I direct the policy and long-term
direction of the corporation. Also, I preside over the regular and
special meetings of the Board, ensuring that the agenda,
especially the important and urgent ones, are given the
necessary attention to avoid backlogs in the request for
guidance from the management and operations teams.
As President, I conduct the day-to-day operations of the
business, including the control and supervision of the
employees, the efficient flow of transactions, the conduct of
business with suppliers and customers, and the management of
the finances and resources of the corporation, among others.
2015 – Present
IRON ORE GOLD AND VANADIUM RESOURCES,
INC.
Chairperson/ President
This is a mining corporation undertaking exploration and future
utilization of mineral resources. A multi-million undertaking,
the corporation requires a high level of expertise in technical
and managerial skills in order to navigate the complex business
10
Course Code:
AY:
MGT1101
2021 – 2022
Course Title:
Term:
Leadership and Decision Making
1st Semester
of mining, including its prevailing laws, rules and regulations
and the environmental aspects of the operations.
Thus, as its Chairperson and President. I have the huge
responsibility of ensuring the commercial success of this
business venture, while at the same time, complying with the
social, environmental and community responsibilities of
responsible and sustainable mining.
2020 – Present
OLYMPUS BUILDERS AND MINING CORPORATION
Chairperson/ President
The company is licensed by the Philippine Contractors
Accreditation Board with Triple A category to engage in the
general contracting business with private and public agencies,
including the designing, constructing, repairing, modeling, and
financing. Thus, apart from the usual functions of a
Chairperson and President, I must also learn project designing
and cost modelling to attain the most cost-efficient operation.
2019 – Present
SUPREME GAMING RECREATION MANAGEMENT,
INC.
Chairperson/ President
As a casino operator duly licensed by the Philippine Gaming
and Amusement Corporation, the company opened just as the
worst pandemic hit the country. Nevertheless, under my
management, the company continued to operate and thrived
under the crisis, without any unfortunate retrenchments of
11
Course Code:
AY:
MGT1101
2021 – 2022
Course Title:
Term:
Leadership and Decision Making
1st Semester
employees. Through adroit fiscal management, I was able to
efficiently allocate and utilize resources so that the minimum
effect of the pandemic is employed especially on the
employees, whose financial security is most essential.
2008 – Present
OLYMPUS REALTY CORPORATION
Chairperson/ President
The corporation is engaged in real estate and allied
transactions. As its Chairperson and President, apart from the
usual duties appurtenant to said positions, I monitor the
movement in real estate values to optimize every transaction,
as well as to maximize the uses of the real properties acquired
as assets of the company.
2008 – Present
GEMBAR ENTERPRISE/ CYRIENETRADING
Sole Proprietor
These companies are a sole proprietorship, ISO Certified with
the undersigned being the owner. As the owner and manager,
I conduct the daily operations of this companies, whose loyal
clients have particular and specialized needs.
AFFILIATIONS
2019 – Present
BAHAY PARA SA PAMILYANG PILIPINO, INC.
Adherent
12
Course Code:
AY:
MGT1101
2021 – 2022
Course Title:
Term:
Leadership and Decision Making
1st Semester
2019 – Present
VALLE VERDE GOLF CLUB
Member
2005 – 2006
GOLD DISTRIBUTOR ASSOCIATION OF THE
PHILIPPINES
Member Treasurer
TRAINING AND
March 10, 2021
SEMINARS ATTENDED
HARVARD BUSINESS SCHOOL ONLINE PROGRAM
ON ENTREPRENEURSHIP ESSENTIAL
July 21, 2021
HARVARD BUSINESS SCHOOL ONLINE PROGRAM
ON FINANCIAL ACCOUNTING
October 21, 2021
JOHN ROBERT POWERS EXECUTIVE ACHIEVER
PROGRAM
July 29 to 30, 2020
SOCIETY OF PHILIPPINE ELECTROTECHNIAL
CONSTRUCTORS AND SUPPLIERS, INC. WEBINAR
ON AUTHORIZED MANAGING OFFICER
July 29 to 30, 2020
FC AUDIT SOLUTIONS WORKSHOP ON INTERNAL
AUDIT
13
Course Code:
AY:
MGT1101
2021 – 2022
Course Title:
Term:
Leadership and Decision Making
1st Semester
October 12, 2007
RESULTS ORIENTED MARKETING/SALES
PARADIGM AND STRATEGIES
Local Trade Territory
Wack-Wack Golf and Country Club
May 3, 2006
THREE FOOT ROLE
Customer Service Satisfaction
JME Bldg., Mandaluyong City
Aug. 2, 2006
MARKETING IS A WARFARE
PUP sta. Mesa
COMPUTER SKILLS
Knowledge in computer programs, such as MS Office, Excel,
Word, PowerPoint.
14
Course Code:
AY:
MGT1101
2021 – 2022
Course Title:
Term:
Leadership and Decision Making
1st Semester
QUESTIONNAIRE TEMPLATE
This section contains the questions asked and presented to Ms. Marilou G. Laurio, consisting
of open-ended and close-ended questions.
OBJECTIVES: Great leaders often share much in common, but the ways they lead can run the
gamut. The indicated questions below will determine the characteristics and skills of the
interviewee, which aims to identify the leadership style his/she tend to employ.
1
When did you start your business? What inspired or motivated you to decide to be in this
kind of business? (You may choose your answer from the given examples below and
explain why you chose it.)
___ passion for life.
___ recognition.
_x_ primarily to make a living.
___ this is what my family is doing since I was a child.
2
In business and entrepreneurship, it requires a variety of tasks such as marketing,
accounting, customer service, and more. When you started your business Sir/Ma’am, have
you earned any of the following in preparation for the business:
___ YES, I have earned college degree in business or entrepreneurship? What specific
degree it is and in what way it helped you managing your business?
_x_ NO, I have not earned college degree in business or entrepreneurship but attended
business trainings and seminars?
3
Do you still think it’s necessary to have a degree to start entering the entrepreneurship and
business matter?
4
What are the most important values to you as a leader? Can you tell us a situation where
you have demonstrated those values?
15
Course Code:
AY:
5
MGT1101
2021 – 2022
Course Title:
Term:
Leadership and Decision Making
1st Semester
How do you respond to criticisms, and how important is it to have a positive mindset as a
businessperson?
6
Do you delegate power and function to your employees? How do you monitor the
performance of your employees?
7
Collaborations and achieving unity with team members are highlighted in our lessons to be
a successful leader. In your business experiences, how important is collaboration in your
business operation?
8
Do you accept new ideas and suggestions from your workers/employees? How do you
handle disagreements with co-workers?
9
Who is the business leader (local or international) that you admire the most? What do you
think are the leadership skills of an ideal leader in business?
10 Thing/s you enjoy most in your business: ______________________________.
16
Course Code:
AY:
MGT1101
2021 – 2022
Course Title:
Term:
Leadership and Decision Making
1st Semester
TRANSCRIPT OF THE INTERVIEW
This part shows the transcript of the overall conversation of the held online interview with
Ms. Marilou G. Laurio last November 2, 2021.
Mr. Rañada:
Before we just want to inform that this meeting will be recorded. Just for
documentation purposes only. Would that be okay ma’am?
Ms. Laurio:
Alright, okay.
Mr. Rañada:
(Introduction)
Good day maam! We are the group 2, I am Razzyno Ranada, Dave Palomo,
Angelica Iris Suarez, Paulo Ralar, and Patricia Francisco. We are all from
Far Eastern University taking up Bachelor of Science in Accountancy.
And we all would like to thank you for being with us today despite your
busy schedule you give us time to interview you as part of our final
requirement in one of our courses Leadership and Decision Making.
This interview will focus more on your characteristics and skills as a leader
in your own business. In which it will help us to determine the leadership
style you tend to employ
So, without further ado let’s start.
First of all, may we humbly request for you to have a brief introduction of
yourself.
Ms. Laurio:
I’m Marilou Laurio but they just call me Malu, and I am running 5 businesses. I
am running my GEMBAR Enterprises Incorporated and the president CEO of
GEMBAR Enterprises Incorporated. It is an ISO certified company. And we also
have the construction company, the OLYMPUS BUILDERS AND MINING
CORPORATION, I am also the authorized managing officer, and I am also
the president CEO of the company. We also have casino; I am also the
17
Course Code:
AY:
MGT1101
2021 – 2022
Course Title:
Term:
Leadership and Decision Making
1st Semester
president CEO of the casino located in Calamba. Also, we have the mining
I am also the president CEO of our mining company in Pangasinan, so we
have a lot of companies that I am running. For now, I think what’s written
here is that we would just be talking about the GEMBAR Enterprises
Incorporated, most of our companies is ISO certified. I’m 50 years old
already and maybe we have lots of employees here, maybe that’s all for
now.
Mr. Rañada:
On behalf of my group members, it’s our pleasure to meet you ma’am.
Ms. Laurio:
Thank you. Me too.
Mr. Rañada:
For our first question ma’am, may we ask, when did you start your business?
What inspired or motivated you to decide to be in this kind of business?
Ms. Laurio:
I started doing business during my mid 20s but some of those businesses
are closed already. And I change it with this GEMBAR Enterprises that was
2008 but of course even prior to that I started doing various transactions
already in the same line of business. Just like our business which is trading
company, we started trading company like a sporting goods, etc. Of course,
my inspiration of doing business is first I earned a lot of money. Well,
necessity and because I am the breadwinner of the family. You know
because I came from a poor family also and it is my responsibility of helping
my parents and specially, I have younger siblings to send to school so
maybe that’s my motivation, that’s what inspired me to do business.
Mr. Rañada:
Yeah, I think that’s true ma’am. It’s true that when you have your family at
your back, that really inspires you and motivates you to do well in your
business. And without a doubt that’s the reason why you are successful in
this business.
For the next question, in business and entrepreneurship, it requires a variety
of tasks such as marketing, accounting, customer service, and more. When
you started your business Sir/Ma’am, have you earned any of the following
in preparation for the business?
18
Course Code:
AY:
Ms. Laurio:
MGT1101
2021 – 2022
Course Title:
Term:
Leadership and Decision Making
1st Semester
Yes, I have earned a college degree on business entrepreneurship. I studied
at PUP for the course BSCM. I took a degree on entrepreneurship as I
already know that the knowledge and skills will be helpful in my future
endeavors, but I am a believer of continuous education so until now I am
currently enrolled at PUP to take my master’s degree. At my age, I am still
studying so even today I do not stop learning. I also took formal education
at Harvard University for entrepreneurship, and training through my
practical practices were also needed since it is important.
Mr. Ra‫؜‬ñada:
So, it’s nice to know that ma’am. Even though you’re already 50, you still
find studying interesting, so that’s good to know ma’am. So that’s all for
my questions ma’am. The next questions will be asked by Dave Palomo.
Mr. Palomo:
Thank you for that Mr. Rañada. Good morning, ma’am once again I am
Dave Palomo, and for the next questions ma’am in connection for the
previous question, do you still think it is necessary to have a degree to start
entering the entrepreneurship and business matter?
Ms. Laurio:
Yes, as with all things in life, to be able to succeed, the first most important
thing is to believe in yourself and the things you do. For example, an
effective salesman or a saleswoman, like me before, is someone who
believes in the product that they sell, (it is important for a salesman to fully
know what they are selling), so if you are not convinced with your product
then how can you expect someone to buy it? So, this example is the same
with yourself, first, you must believe in what you do, with this state, it
comes from hard work. You do not learn skills in school, especially when
it comes to a business matter. The school will teach you the technical
knowledge and skills, and passion must come from the person. We see many
people today without a degree who are successful in their fields. business
tycoon like John Gokongwei is a very good example of someone who, while
having a rough academic life compared to others, fought hard just to at least
earn his degree. At the end of the day, earning a degree is still important, so
19
Course Code:
AY:
MGT1101
2021 – 2022
Course Title:
Term:
Leadership and Decision Making
1st Semester
if you have been given an opportunity, you should never waste it. It is the
most ideal for one to have a degree and also to pursue their dreams.
Mr. Palomo:
Very well said, Ma’am. Even I believe that degree is just a steppingstone,
what matters most is the experience to start entering the entrepreneurship
and business matter.
Next question, what are the most important values to you as a leader? Can
you tell us a situation where you have demonstrated those values?
Ms. Laurio:
For me, the most important value is to believe in yourself. If you have this,
everything else will follow. Also, hard work, desire to learn, and then the
skills are the three important values that I consider. There were many
instances in my businesses experience where I encountered difficulties and
obstacles. During those moments, instead of losing heart (hopelessness), I
convinced myself that it was just a temporary setback. So now I enjoy
looking back and reminiscing on all those moments with a faith was attested
and I overcome those obstacles. I could say that my companies are very
successful for now, we are not just a multimillion company but of course
bigger and better than that.
Mr. Palomo:
Thank you for that ma’am and I also believe in you. These values will
definitely help us and even those aspiring leaders to succeed in the future.
Once again ma’am, thank you for answering my questions, it’s an honor to
question a successful leader like you. Next, may I call on Angelica Suarez
for the next set of questions
Ms. Suarez:
Thank you Dave, once again I am Angelica and here are my questions, how
do you respond to criticisms, and how important is it to have a positive
mindset as a businessperson?
Ms. Laurio:
There are different kind of criticisms. There are constructive and which we
must ponder on so much to improve. How can you improve yourself by
criticizing some also which is just known and just ignore them especially
with social media today, many people are fun of criticizing others. Even if
20
Course Code:
AY:
MGT1101
2021 – 2022
Course Title:
Term:
Leadership and Decision Making
1st Semester
they do not, the person or the situation you must learn to ignore them. This
is why the value of believing in yourself is important. No matter what
people say about you, you must never lose faith in yourself and most
importantly in God. That’s All.
Ms. Suarez:
We know po that it wasn’t easy to manage a company and your attitude
makes it clear that you can continue to grow with your company.
Next question, do you delegate power and function to your employees?
How do you monitor the performance of your employees?
Ms. Laurio:
Yes. I delegate power and function to all the employees. It’s because that is
what we called the macro management. Delegating tasks is very important
but you have to. When you delegate you must also know the kind of work
and the ability of the person to whom you delegate. These things must match
because different person have different talent and different attitude. Even if
you just have a one certain degree, its way different. You delegate its better
if you do not need to monitor the person every step of the way or what we
called the minimal supervising. So, ideally you just want the result, but it
also depends on if employees are trainee, you must teach and monitor him
or her as closely as you can and maybe you should know, and I motivate
also all my employees there are delegating so that they will work happily.
But at first, you really must delegate tasks and you should know their
capabilities and capacities so that they will not have a hard time.
Ms. Suarez:
We admire you work ethic and your talent in managing your company.
That’s all. And for the nest set of questions, it will be asked by Paulo Ralar.
Mr. Ralar:
Collaborations and achieving unity with team members are highlighted in
our lessons to be a successful leader. In your business experiences, how
important is collaboration in your business operation?
Ms. Laurio:
Collaboration is very essential in every business that is why experiences
form of all businesses. I build a good and short a working relation for each
and every one. When there are issues or conflicts arising from all of my
21
Course Code:
AY:
MGT1101
2021 – 2022
Course Title:
Term:
Leadership and Decision Making
1st Semester
employees, I personally talk to them because the conflict cannot be
resolved, and I remind them about the professionalism that is important
thing to be able to work together besides disagreement. We cannot control
everything because of jealousy etc. sometimes they have to understand that
they need to be professional.
Mr. Ralar:
How do you talk to them when regards to conflict calmly of strict?
Ms. Laurio:
Most of the time calmly because you cannot decide well when you are
angry.
Mr. Ralar:
Do you accept new ideas and suggestions from your workers/employees?
How do you handle disagreements with co-workers?
Ms. Laurio:
Yes, I accept ideas I’m open to ideas even from my employees even though
it is bad or good it’s still an idea because you can learn from it so I’m open
to any ideas from anybody even my employees because democracy where
everyone is entitled to their opinion because you were the one who will filter
it wherever it is good or not. I’m hands on in my business. Disagreement is
also welcome because more ideas are better than one but at the end of the
day, I’m the one who is in charge of the business.
Mr. Ralar:
Thank you ma’am. I’d like to call on Patricia Francisco for the last two
questions.
Ms. Francisco:
Thank you Paulo, once again ma’am I’m Patricia and for our ninth question,
who is the business leader (local or international) that you admire the most?
What do you think are the leadership skills of an ideal leader in business?
Ms. Laurio:
A lot. I have business leaders who I admire here in the Philippines and from
other countries like Steve Jobs and Bill Gates of course. Because of their
innovative thinking. Because business nowadays, once it does not innovate
and if it’s only stagnant, it will not grow. That’s why I really admire them
because of their innovative thinking. But here in the Philippines, it will be
John Gokongwei and other who rose from the poverty since they are alike
22
Course Code:
AY:
MGT1101
2021 – 2022
Course Title:
Term:
Leadership and Decision Making
1st Semester
me whom really started coming from the poor state of life. There,
Gokongwei who rose from poverty then became successful. Stories like
that, example someone who is before only sells shoes like Henry Sy then
now has a lot of branches of SM. People like that, who rose from the ranks
and now are a very successful people. Unlike others that already came from
successful and rich families. Others that I also admire and like includes Bill
Gates, as he mentioned before, he is not good at school but now with his
business he employed their class valedictorian before as a manager of his
own business. That kind of stories is what I admire, people have our
common character, there are also failures, but it did not stop them. Just like
Alibaba, they did not stop pursuing their dreams, they did not stop easily,
they always believe I their capabilities same as Alibaba. He experienced
applying to a lot of job openings, but he was not always got hired and he
even went to Harvard but was not accepted. I admire them because despite
all the challenges they have encountered it did not stop them from achieving
what they have now. You students who are still young, their stories of
success can also happen to you. Not only because you have experienced
failure, then it will be the reason for you to quit. That’s not a good mindset.
In business, you will face a lot of trials and obstacles so you all must pursue
what is it that you believe and what you can within yourselves. But not all
are given chances in business. In the end, you will still be the one who’s
responsible to make yourselves successful.
Ms. Francisco:
I also do believe that it is also very important to have someone who you will
look up to and admire whether it’s in the same field that you have or not,
because that person can help you to become even more driven and more
inspired to do something beyond your limitations and also knowing and
learning the skills that the person we admire has, it will make us bring out
our best in doing everything.
Ms. Francisco:
And for the very last question that we have for you what thing/s you enjoy
most in your business?
23
Course Code:
AY:
Ms. Laurio:
MGT1101
2021 – 2022
Course Title:
Term:
Leadership and Decision Making
1st Semester
Business is our passion, and so is my husband’s. It’s our passion. Business
is a passion so in itself business is one reason why I wake up early in the
morning. Business is also a service of helping others. Like, your business
must always be successful because all of your employees depend on you
and in the performance of your business, so it really is for helping others.
Especially in this time of pandemic, no successful business goes along the
way in helping people and employ them financially secure. Because in our
business, even though pandemic happened, we avoid dismissing employees
and all of them are well vaccinated through our effort. Through that, we are
delighted seeing our employees. These are some of the things that I enjoy
most in our business besides making money, comes our employees being
happy and we help them in sustaining the needs of their families.
Ms. Francisco:
Thank you for sharing your answer, ma’am. I also personally believe that
the success of a person matters most when it was being shared and it
becomes an instrument to in helping others.
(Closing Remarks)
And so far as our interview went well, these are all the questions we have
prepared for you.
We are very grateful for the time and opportunity that you have given us
during this interview with you today. You have given us a clear overview
of the position you are in and the experiences and accomplishments you
have achieved that really emphasizes the values and leadership skills you
have shown within your business organization. We are also this amazed and
thrilled having you as our interviewee and please know ma’am that with
this interview we have learned a lot of lessons especially in the prospect of
running and being inside the business world. We enjoyed talking with you
Ms. and we hope and wishes that your business become even more fruitful
and successful. Thank you so much ma’am.
24
Course Code:
AY:
MGT1101
2021 – 2022
Course Title:
Term:
Leadership and Decision Making
1st Semester
PHOTO DOCUMENTATION
The photos in this part present the interviewers' experience on their conversation through the
online meeting with Ms. Marilou G. Laurio and their experience completing their paper.
25
Course Code:
AY:
MGT1101
2021 – 2022
Course Title:
Term:
Leadership and Decision Making
1st Semester
INDIVIDUAL REFLECTION PAPER/ PERSONAL PLAN
This part addresses the personal plan of every interviewer highlighting their experiences,
reactions, and feedback regarding the interactive communication with Ms. Marilou G. Laurio.
Nowadays, so many people are getting into and trying to do
business. There comes a few who succeeds, and there are also
those who fail in venturing into the business world. In the
interview we have conducted for our final requirement in our
Leadership and Decision-Making course, we met Ms. Marilou G.
Laurio who is the president and the chairperson of GEMBAR
FRANCISCO, PATRICIA
Enterprises Incorporated. In the course and flow of our interview
with her, we learned so many things from her answers to the questions we have prepared. The
interview focused on classifying and identifying the skills and abilities that Ms. Laurio has that
she continuously demonstrates in the daily course of her work. Managing a business and people
includes the very important competencies, skills, and values being a leader. But how can this be
implemented correctly and what is its impact on the business and the people?
According to Doyle (2021), to be an effective leader, (see Appendix C.3) you need to be
flexible enough to cope-up and adjust to an ever-changing workplace. Along with it is importance
of having skills that can greatly help with communicating, motivating, and delegating
responsibilities in your team. After I read this article by Doyle, Ms. Laurio was the first person
that really came into my mind that I have got the opportunity to meet and interview which is a
business leader who’s able to show these skills and traits with her profession.
As I thoroughly study and reflect from the answers that we received from Ms. Laurio in our
set of questions for her, something was genuinely emphasized on my mind. This is “the extremely
importance of the people you have in your business and how they become affiliated with the
success that the business has achieved.” I thought at first, having a good set of competencies, skills,
and values as a person aspiring to be in business is enough to be exceptionally successful.
However, that idea of mine shifted, especially when I have understood deeply the significance of
26
Course Code:
AY:
MGT1101
2021 – 2022
Course Title:
Term:
Leadership and Decision Making
1st Semester
directing the people around you so that you can all be successful simultaneously to the things you
all want to pursue. Additionally, having to know that “hard work, desire to learn, and obtaining
excellent skills” are the very three important values that Ms. Laurio considers. It made me
appreciate how important it is even now that we are still students, we should be very committed to
the things we do even if it is minimal. We will not notice it in an instance, but it can be our actual
steppingstone to becoming the better version of ourselves that can make us be those wonderful and
uniquely distinguishing leaders of tomorrow.
Ever since, I also found out just how important her people are to Ms. Laurio, I was even
more astounded and amazed at her. That despite the pandemic happened, she really tried all her
best and effort not to lay off people from the business because she knew and values that there were
families that would be affected. Because of this, it became more clearer to me that in the
fundamental archetypes of leadership we have studied, she really demonstrated being a FatherJudge type of a leader (see Appendix C.1). It was also because of how she expresses the way she
controls the flow of business that leads her on taking great support and concern towards her people
and applying moral guidance to her way of regulating. Furthermore, I have learned from her that
having people who will inspire us to be a righteous and well-known leader is something that is
also vital, whether it is our family, friends, or someone we admire in the line of work. I have
comprehended that the more we became inspired, the more we will have the desire to be
determined and be driven by what we do which will ultimately result in it becoming our passion.
All of these helped me to categorize her being in the bracket of the Baby Boomers generation (see
Appendix C.2), wherein she proved that neither the state of life nor poverty can be an obstacle and
hindrance to achieving the things you really want and dream of reaching. She believes that if you
have the set of goals for yourself, accomplish them no matter what happens because you are the
one who first need to believe in yourself that you can, you can accomplish all of it.
We have learned and come to know so much in this interview. Not only that we achieved
and complied with the objectives stated in the guided outline, but we in ourselves have gained so
many lessons that we have discovered. One is the qualities and physical characteristics that a leader
supposed to have, another is the meaning and importance of unity and collaborating in business
with the people in it, and lastly and the most substantial for me is how to prepare and organize
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Course Code:
AY:
MGT1101
2021 – 2022
Course Title:
Term:
Leadership and Decision Making
1st Semester
oneself for the hardships and difficulties to go through in attaining the dreams that we all have.
Therefore, easily quitting should not be in the vocabulary of an aspiring person to be successful.
28
Course Code:
AY:
MGT1101
2021 – 2022
Course Title:
Term:
Leadership and Decision Making
1st Semester
First and foremost, it is a privilege to speak with Ms.
Marilou Lauria, a successful leader, and owner of GEMBAR
companies and other businesses. Upon the said interview, we have
concluded that Ms. Marilou Laurio has a solid and dominant
personality towards her followers. As a result, we believe that she
is more of a 'Father-Judge' leadership archetype, in charge of
DAVE, PALOMO S.
providing moral advice and direction to her people.
To elaborate further, leadership is a path that necessitates a striking balance between
experiences and knowledge in order for leaders to stay on track and continue to grow. As Ms.
Laurio believes, earning a degree is just a stepping stone, what matters most is the experience to
start entering the entrepreneurship and business matter molding him/her to be a successful leader.
In addition, we discovered how engaged and concerned Ms. Lauria is about her followers' ideas
and ambitions. In fact, these are excellent qualities of a leader, for it has shown a democratic
leadership style. According to a study made by Amanchukwu (2015), democratic leadership
develops higher dedication, more innovative problem-solving, and increased productivity. As
someone who has this kind of leadership style, he/she can take risks and actions for the better good
of the people and is willing to be open about any opinions or beliefs of others (see Appendix C.5).
In line with this, if I were to assume in which generation Ms. Marilou Laurio would fall
regardless of her age. I think she would fit in with the baby boomer generation of workers. As
defined by Zemke (see Appendix C.2), Baby boomers are postwar babies who are also
experimenting with their lifestyles and questioning their status quo. In connection with Ms. Lauria,
she used to be a saleswoman and hailed from a poor background before. Basically, these
difficulties didn't stop her from pursuing her dreams; instead, they served as fuel to achieve,
leading her to a successful life. Hearing experiences like this made me realize that anyone can be
a leader no matter where we are in life. It's simply a matter of having the correct mindset, work
ethic, discipline, and values, all of which Ms. Marilou Laurio possesses.
Overall, it was a great experience to have a conversation with Ms. Marilou Lauria. Her life
experiences and ideals were very motivating, and I would definitely consider following in her
footsteps in the near future. I also believed that all of the abilities and principles mentioned were
exceptional and necessary for one person to achieve. Furthermore, as we can see, the world's level
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Course Code:
AY:
MGT1101
2021 – 2022
Course Title:
Term:
Leadership and Decision Making
1st Semester
of ethics and morality has deteriorated to the point that we have forgotten what it takes to be a true
leader. Essentially, this conversation assisted me in exploring my own idea of leadership and
further discussing the subject in a real-life context.
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Course Code:
AY:
MGT1101
2021 – 2022
Course Title:
Term:
Leadership and Decision Making
1st Semester
This reflection paper of an interview conducted on
November 2, 2021, with Ms. Marilou. Miss Marilou has moral
solid ethics and determination to do the right thing for others.
When issues come up regarding employees, she always tries to
base her decisions on what is in the best interest of the employees.
She takes steps to make a more concentrated effort to
RALAR, PAULO R.
communicate with and listen more closely to the staff in her
business. Miss Marilou is a natural leader who knows how to encourage people and bring out the
best in them. She gives opportunities to her staff that is a sign of a good leader. While we are
interviewing her, she seems to be a calm and kind leader.
She started from the bottom now she is CEO of many companies she does the right things
we study well and never stop learning she is now taking her master's degree. She also allowed me
to take the leadership role in the interview. This was refreshing because I could detect that she
wanted me to get everything I needed to report the interview accurately. I could see that she was
genuinely interested in my success while talking about her. Although she has two or more
companies, she handles her employees and other stuff well. As we speak, she told many values in
life, but I reflected and told myself to be humble at all times. Even though we have a busy or hectic
schedule, we must enjoy it because, until the end, we have a happy life. In life, we must work with
pleasure to have a calm feeling. In life, we should accept ideas from others even though you are
the boss. We must take ideas from our employees because we don't know all the things I live,
maybe they know what we don't, so we should accept ideas. Just take your time to enjoy the
process. We don't rush things. We must do it correctly so that the result of our doings is good.
Lastly, when it comes to the development of a company, leadership and management roles
might work in different capacities while still being the same. A leader is meaningless if it does not
provide a systems-based management structure, and management would be helpless without
leadership's work as the foundation of ideas (see Appendix C.4). Ms. Marilou is fit to be a leader
from her characteristics. She shows how to communicate well with her employees how she
handles, and she is not a boss. She is a mindful leader.
31
Course Code:
AY:
MGT1101
2021 – 2022
Course Title:
Term:
Leadership and Decision Making
1st Semester
Last 2nd of November 2021, we've conducted an online
interview with Ms. Marilou G. Laurio, the president and the
chairperson of GEMBAR Enterprises Incorporated. This
interview was primarily concerned with the abilities and skills of
Ms. Laurio. That will show the type of leadership she tends to
employ in managing and leading an organization. As a student
RAZZYNO, RAÑADA R.
conducting this interview, we have learned a lot with Ms. Laurio
when it comes to being a successful leader and what it takes to become a successful leader.
Giving importance to those people that surround you is one of the things that Ms. Laurio
taught us. For her family, Ms. Laurio sets them as her motivation to be in the position that she is
in right now. Her love for her family motivates Ms. Laurio to become more courageous and to
continue working hard in her business. And for Ms. Laurio's employees, she makes sure that she
maintains a mutually respectful relationship with them. When it comes to her employees, I think
he has these characteristics of being a Father-Judge type of leader (see Appendix C.1) provides
oversight, control, moral guidance, and caring protectiveness. Ms. Laurio provides oversight and
control in a way that she makes her employees accountable for the responsibilities she delegated
to them. Whenever she delegates, Ms. Laurio makes sure her employees' capabilities so that they
will not find a hard time doing their respective tasks. Also, part of her delegation of responsibilities
is motivation. Ms. Marilou believes that motivation will help her employees be productive and
remain on what they are doing, and these fall under the characteristic of moral guidance. And for
caring protectiveness, as we all know, we are under a pandemic, many companies laid off most of
their employees but with GEMBAR Enterprises Inc., under Ms. Laurio believes that "no successful
business goes along the way in helping people and employ them financially secure." So with this,
they remain all their employees and ensure that they are all fully vaccinated before they get to their
usual operations.
Moreover, Ms. Laurio also taught us that we should not remain stagnant. In life, we should
keep on acquiring knowledge and competencies for us to expand our skillset and develop future
opportunities. Given that Ms. Laurio is already in her 50s, she still manages to continue her studies
and is currently taking up her master's degree. That's why she is an advocate for continuous
education. And with this, I made her classified as part of The Baby Boomers generation since she
32
Course Code:
AY:
MGT1101
2021 – 2022
Course Title:
Term:
Leadership and Decision Making
1st Semester
has one of its characteristics: the "achievement orientation" (see Appendix C.2 and C.7). She has
this drive and passion for continuing to accomplish her studies, as Ms. Laurio believes that this
education will help her succeed in her future endeavors.
Therefore, this online interview has been successful and meaningful simultaneously. It just
does not help us identify the leadership style of Ms. Laurio. Still, it also enabled us students to
learn more about how we will be successful leaders and as individuals as we go on to our future
endeavors.
33
Course Code:
AY:
MGT1101
2021 – 2022
Course Title:
Term:
We
started
Leadership and Decision Making
1st Semester
our November with
a
meaningful online
interview with the CEO of GEMBAR Enterprise incorporated. We
had this interview with Ms. Malu for us to know what kind of
leader she is to her employees and businesses. As a student of
today's generation, I have gain new knowledges from her
specifically on her journey to becoming a successful leader in all
SUAREZ, ANGELICA
of her businesses.
Ms. Marilou is the kind of leader who thinks of the welfare of her employees especially now
that the pandemic is still on-going, she wants to make sure that everyone will be safe at work.
Being the breadwinner of their family made her more motivated and inspired than she has always
been. She wanted to give her family the best that life can offer. She is also a very kind and caring
to all her employees. Her positive mindset, attitudes and golden heart made her more successful in
her chosen field. When it comes to her companies and employees, she has the characteristics of
the father judge who always provides oversight, control, moral guidance and caring (see Appendix
C.1). Provide, Control and oversight in a way that she always makes sure to delegate their works
by their abilities and knowledge for them to enjoy and be more positive towards their work. She
guides and motivates her employees to give their best in everything that they do especially at work
and caring because even if the pandemic is still active, she as the CEO of GEMBAR did not lay
off any employees because she wants to help all of her employees as much as she can. I also learned
from her to keep on learning new things and knowledge that would help us to be successful in our
own little ways in the future. Also, she belongs to the baby Boomers generation (see Appendix
C.2) because of her characteristics she is good at handling her businesses as well as her employees
and still manages to continue studying despite her age 50. She believes that learning and learning
could be an asset to be more successful in the future. Her success is also the success of everyone
in their company.
The online interview we had with Ms. Marilou was successful and worthwhile for we had
learned so much from her that could help us continued our journey. It was indeed a wonderful
experience having a conversation with a remarkably leader. Her experiences are truly motivating
and inspirational for us. We admire her work ethics and she is also a role model for someone who
wants to be a successful leader for the succeeding years to come.
34
Course Code:
AY:
MGT1101
2021 – 2022
Course Title:
Term:
Leadership and Decision Making
1st Semester
ACKNOWLEDGEMENT
The completion of this final requirement for our course Leadership and Decision-Making
entitled “Thought Leadership Presentation” could not have been possible without the participation
and heart pledge support of many people. Their contributions are sincerely appreciated and
gratefully acknowledged. This time, the group would like to express their deep appreciation and
indebtedness particularly to the following:
Ms. Marilou G. Laurio for giving us the chance and letting us make the GEMBAR
Enterprises Incorporated as our chosen company to feature and her support giving us her time and
opportunity to witness how incredibly she really is as a leader in her line of work. This would not
have been possible without her kind support and participation.
Professor Leonardo F. Cada Jr., whose valuable guidance has been the one that helped us
patch this final requirement output and make it full proof of success. His suggestions, constant
supervision, and his instructions have served as the major contributor and support towards the
completion of this output.
To all relatives, friends, and others who in one way or another shared their support, either
morally, financially or physically, thank you.
Above all, to the Great Almighty, the author of knowledge and wisdom, for his guidance of
this output’s success.
We thank you.
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Course Code:
AY:
MGT1101
2021 – 2022
Course Title:
Term:
Leadership and Decision Making
1st Semester
REFERENCES
Amanchukwu, R. N., Stanley, G. J., & Ololube, N. P. (2015.). A review of Leadership Theories,
principles and styles and their relevance to educational management. Management.
http://article.sapub.org/10.5923.j.mm.20150501.02.html.
Betterteam.
(2021,
May
12).
Leadership
Interview
Questions.
https://www.betterteam.com/leadership-interview-questions
Doyle, A. (2021). Important Leadership Skills for Workplace Success. Part of the qualities of a
good manager 01. the balance careers. https://www.thebalancecareers.com/top-leadershipskills-2063782
Giles, S. (2016, March 15). The most important leadership competencies, according to leaders
around the world. Harvard Business Review. https://hbr.org/2016/03/the-most-importantleadership-competencies-according-to-leaders-around-the-world.
Hughes, R., Ginnett, R., & Curphy, G. (n.d.). Leadership: Enhancing the Lessons of Experience
Tenth Edition. McGraw Hill Education. https://lccn.loc.gov/2020033976.
R. Zemke, C. Raines, & B. Filipczak. (1999) Generations at Work: Managing the Class of
Veterans, Boomers, Xers, and Nexters in Your Workplace.
https://prod.reader-
ui.prod.mheducation.com/epub/sn_11949/data-uuid
dd5aa4045aca48238c1f1655d727b519#data-uuid-d60d47108d2043c6a5bfe7545ceb6574
Sindhuja, S. (2017, February 6). Managerial leadership: Meaning and styles. Business
management ideas. https://www.businessmanagementideas.com/leadership/managerialleadership-meaning-and-styles/9147.
Whiting,
B.
(2021).
Achievement
Orientation:
Definition
&
Example.
study.com.
https://study.com/academy/lesson/achievement-orientation-definition-examplequiz.html?fbclid=IwAR2f3d2VmsqOjXK0fj93Mlu99HH7HX9FztujKI4CfYqQkw_cVn
HiW0FFrGM.
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Course Code:
AY:
MGT1101
2021 – 2022
Course Title:
Term:
Leadership and Decision Making
1st Semester
APPENDIX A
APPROVAL FORM
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Course Code:
AY:
MGT1101
2021 – 2022
Course Title:
Term:
Leadership and Decision Making
1st Semester
APPENDIX B
LETTER REQUESTING AN ONLINE INTERVIEW
29 October 2021
Marilou G. Laurio
CEO/President
GEMBAR Enterprises Inc.
Dear Ms. Laurio,
Greetings and a Good Day!
We, the students from Far Eastern University, Bachelor of Science in Accountancy, are currently
conducting
a "Thought
Leadership
Presentation" as
the
final
requirement
for
the
course, Leadership and Decision Making. The said presentation will focus on the selected leader
and their success stories in becoming a leader.
In line with this, may I request permission from your good office to conduct an online interview
to learn more about your leadership success stories. If possible, we would like to schedule the
interview as soon as next week, to your preferred day from November 3-4, since our paper deadline
is on the 7th of November. And this will take place through your preferred online platform (Zoom
Meeting, MS Teams, Google Meet, etc.)
Kindly email me your preferred date and time and your desired online platform for interviewing
as mentioned above (see the attached file for your review and comments). Also, if you'd want to
change the proposed date, please let us know your preferences as soon as possible.
38
Course Code:
AY:
MGT1101
2021 – 2022
Course Title:
Term:
Leadership and Decision Making
1st Semester
Lastly, we would appreciate it if you could provide us with your résumé, the core values, softcopy
of the logo and the mission and vision of GEMBAR Enterprises Inc. since this information would
be quite necessary for our final paper.
Please be reminded that the file containing the interview questions is attached to this email.
Once granted, rest assured that all information gathered shall be treated with the utmost
confidentiality and used for academic purposes only.
If
you
have
any
questions
or
concerns,
you
may
email
at razranada2@gmail.com or contact us at 09958193949.
We are looking forward to your positive response regarding this matter.
Thank you very much.
Respectfully yours,
Razzyno R. Rañada
39
me
here
directly
Course Code:
AY:
MGT1101
2021 – 2022
Course Title:
Term:
Leadership and Decision Making
1st Semester
APPENDIX C
COPY OF RELATED STUDIES
C.1. Archetypes of Leadership
One reason the reflection component is often neglected is because of the implicit or takenfor-granted beliefs about leadership that many people have. By their unrecognized and untested
nature, implicit beliefs can inadvertently insulate a person from seeing things in new ways and
from potential learning. Leadership development can be enhanced by raising such implicit beliefs
to conscious awareness and thereby more to thoughtful reflection. One approach, for example,
used a variety of art prints to stimulate personal and group reflection on ideal forms of leadership.
The prints were used to evoke metaphors of leadership, and ultimately five fundamental
archetypes of leadership were identified:
Teacher–Mentor
The one who cares about developing others and works beside
them as a role model.
Father–Judge
The one who provides oversight, control, moral guidance, and
caring protectiveness.
Warrior–Knight
The one who takes risks and action in a crisis.
Revolutionary–Crusader
The one who challenges the status quo and guides adaptation.
Visionary–Alchemist
The one who imagines possibilities that can benefit all members
and brings them into reality.
C.2. Four Generations According to Zemke
Zemke is another researcher who has looked at differences in values across generations and
how those value differences affect their approaches to work and leadership. Following is his
delineation of four generations of workers, each molded by distinctive experiences during critical
developmental periods:
•
The Veterans (1922–1943): Veterans came of age during the Great Depression and
World War II, and they represent a wealth of lore and wisdom. They’ve been a
40
Course Code:
AY:
MGT1101
2021 – 2022
Course Title:
Term:
Leadership and Decision Making
1st Semester
stabilizing force in organizations for decades, even if they are prone to digressions about
“the good old days.”
•
The Baby Boomers (1942–1960): These were the postwar babies who came of age
during violent social protests, experimentation with new lifestyles, and pervasive
questioning of establishment values. But they’re graying now, and they don’t like to
think of themselves as “the problem” in the workplace even though they sometimes are.
Boomers still have passion about bringing participation, spirit, heart, and humanity to
the workplace and office. They’re also concerned about creating a level playing field
for all, but they hold far too many meetings for the typical Gen Xer. As the Boomers
enter their retirement years, they take with them a work ethic characterized by ambition,
an achievement orientation, and organizational loyalty.
•
The Gen Xers (1961–1981): Gen Xers grew up during the era of the Watergate scandal,
the energy crisis, higher divorce rates, MTV, and corporate downsizing; many were
latchkey kids. As a group they tend to be technologically savvy, independent, and
skeptical of institutions and hierarchy. They are entrepreneurial and they embrace
change. Having seen so many of their parents work long and loyally for one company
only to lose their jobs to downsizing, Xers don’t believe much in job security; to an Xer,
job security comes from having the kinds of skills that make you attractive to an
organization. Hence, they tend to be more committed to their vocation than to any
specific organization. In fact, the free-agency concept born in professional sports also
applies to Xers, who are disposed to stay with an organization until a better offer comes
along. Among the challenges they present at work is how to meet their need for feedback
despite their dislike of close supervision. Xers also seek balance in their lives more than
preceding generations; they work to live rather than live to work.
•
Millennials (1982–2005): This is your generation, so any generalizations we make here
are particularly risky! In general, however, Millennials share an optimism born,
perhaps, from having been raised by parents devoted to the task of bringing their
generation to adulthood; they are the children of soccer moms and Little League dads.
They doubt the wisdom of traditional racial and sexual categorizing—perhaps not
unexpected from a generation rich with opportunities like having Internet pen pals in
Asia with whom they can interact any time of the day or night. As they move into the
41
Course Code:
AY:
MGT1101
2021 – 2022
Course Title:
Term:
Leadership and Decision Making
1st Semester
workplace, Millennials are seeking teamwork, security, and work–life balance. As
“digital natives,” Millennials bring to the workplace sharing habits born of extensive
experience with social media; their comfort level with transparency of action may well
have a profound long-term effect on the workplace. Of more concern, many college
professors perceive Millennials to lack drive and a sense of accountability yet still
expect positive evaluations despite marginal effort.
C.3. Important Leadership Skills for Workplace Success
In the article of Doyle (2021), to be an effective leader, you need to be flexible enough to
cope-up and adjust to an ever-changing workplace. Along with it is importance of having skills
that can greatly help with communicating, motivating, and delegating responsibilities in your team.
In connection with these are the ten leadership skills to master.
These are the following:
1. Communication - Giving the members of the team the clear overview of business’ goals
and objectives. Leaders must be open to employees concerns because listening is an
essential key of communicating.
2. Motivation - Leaders must assure to inspire the team to achieve a good quality of effort
and members doing their tasks with extra mile.
3. Delegating - Leaders must identify individuals’ skills to delegate tasks effectively.
4. Positivity - Having and demonstrating positivity in the workplace makes everyone feel
motivated in doing their tasks.
5. Trustworthiness - Leaders must show how trustworthy they are to their team to avoid
having conflicts that might affect the overall performance.
6. Creativity - Creative thinking of leaders makes their employees earn trust to them more.
Therefore, a leader should always exercise their way of handling situations with a new
approach.
7. Feedback - Feedback is important to be always given to the employees because this shows
how hands-on and monitored, they are by their leaders. Feedback must become a tool to
make employees do their work better.
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Course Code:
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MGT1101
2021 – 2022
Course Title:
Term:
Leadership and Decision Making
1st Semester
8. Responsibility - Whether it’s a company’s success or failure, a leader must take the
responsibility to face the consequences. This will prove how worthy of a leader he is.
9. Commitment – Leaders must show how committed they are in the tasks they are assigning
to their employees. This is very important as it becomes the reason for employees to
strengthen their determination on their work.
10. Flexibility – Most importantly, leaders must show and demonstrate how flexible they are
to different situations a company might encounter and employees will eventually
appreciate and admire their leader.
These sets of skills are the crucial for an individual who is really intended to lead an
organization. By distinguishing these skills, success will surely come to the organization.
Therefore, being a leader is not just a chance, there are a lot of sacrifices and considerations to
be made but surely success and prosperity will be reaped.
C.4. The Most Important Leadership Competencies, According to Leaders Around the
World
According to Giles’ article (2016, March 15) being a leader means considering so much in
yourself. Most especially is to have a consistent positive mindset in every challenge that will be
faced. In the long period of time, the competencies of leadership have been proven to be centered
mainly on soft skills and emotional intelligence. Here it is said that in the interviews conducted
with 195 people in 30 different organizations globally, it emerged that there are five distinct
competencies that are valued by a leader.
This includes high ethical standards and providing a safe environment, empowering
individuals to self-organize, promoting connection and belonging among employees, open to new
ideas and experimentation, and being committed to the professional and intellectual growth of
employees.
These competencies by most of the leaders we have, are a hard worked competencies that
they have acquired in their long experience in their work. Mainly, having these competencies is
something to be pursued by an individual who aspires to have the ability to master having the
control to empower oneself and especially others in the organization.
43
Course Code:
AY:
MGT1101
2021 – 2022
Course Title:
Term:
Leadership and Decision Making
1st Semester
C.5. A Review of Leadership Theories, Principles and Styles and Their Relevance to
Educational Management. Management.
Leaders are not born but made. To be a good leader, one must have the experience,
knowledge, commitment, patience, and most importantly the skill to negotiate and work with
others to achieve goals. Good leadership is developed through a never-ending process of selfstudy, education, training, and the accumulation of relevant experience (Bass & Bass, 2008).
According to Boulding (1956) in book “The Image: Knowledge in Life and Society”, outlined the
general transdisciplinary theory of knowledge and human, social, and organizational behavior. He
also stated the characteristics of being a good leader. From the perspective of the employees,
leaders comprised everything and should motivates the employees to achieve the objectives of the
organization as well as their well-being. Trustworthiness is the key in being the good leader of an
organization, trust should be the fundamental manner of all human groups (Lamb & McKee, 2004;
Ivancevich, Konopaske, & Matteson, 2007). Leadership involves a big responsibility in achieving
goals by applying the available resources (human and material) and ensuring a cohesive and
coherent organization in the process (Ololube, 2013). Northouse (2007) and Rowe (2007)
described leadership as a process by which an individual influences a group to achieve a common
goal. This article contends that effective leadership is crucial to the proper operation and very
survival of a non-profit organization. Leadership is the least understood phenomenon here on earth
(Burns, in Abbasialiya, 2010). According to researches many different leaderships style has no
style that can be considered universal.
C.6. Managerial Leadership: Meaning and Styles. Business Management Ideas
Effective managing requires leadership and the behavioral functions of managership and
leadership and should be segregate because every act of influences has a relevance in the act of
leadership. A manager organizes, directs and control activities of the company towards a specific
end. A leader on the other hand inspires and trust employees and gets maximum cooperation from
them and guides their activities in organized effort. A manager’s leadership behavior is what makes
the difference between effective and ineffective organizations. Managerial leadership combines
the skills of manager and qualities of a good leader. The concept of this managerial leadership is
44
Course Code:
AY:
MGT1101
2021 – 2022
Course Title:
Term:
Leadership and Decision Making
1st Semester
about bringing together the managerial and leadership roles. managerial leadership is democratic
style, some experts said that mangers should take consideration before deciding how to manage an
organization. Also, most effective managers can select their behaviors in each time and primary
influenced by their background, knowledge values and experiences.
C.7. What is Achievement Orientation?
Whiting (2021) suggests that in this situation, a business owner hires two employees, namely
Marie and Malou. Marie is frequently late for work, never performs more than the bare minimum,
and appears satisfied to work for minimal money. Malou, on the other hand, is always the first one
to arrive at work. She is constantly seeking ways to assist where she can, even if it means staying
late and working overtime. Malou dreams of one day being a manager or perhaps owning her own
business. With this, Katie exemplifies an "achievement orientation."
Technically, having the motivation and ambition to achieve goals, succeed in whatever you
do, and be successful is what achievement orientation implies. People in this aspect are continually
looking for methods to enhance their job and become more efficient. They want to see results and
outperform the competition. They are the ones who frequently establish high objectives and
standards for themselves and strive hard to meet them.
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