Far Eastern University Institute of Accounts, Business and Finance Thought Leadership Presentation Successful Leader: Aries Melanio CNT Promo & Ads Specialists, Inc. Submitted by: Cirio C. Alcantara Jr. Danica Joyce D. Buxani Nicole Anne M. Julian Julianne Nicole G. Marcos Justine Marie B. Parayno MGT1101 Sec 1 Submitted to: Dr. Leonardo F. Cada, Jr. November 2021 Table of Contents I. Overview/ Name of the Business II. Company Address and Contact Details III. Date of Virtual or Online Interview IV. Resume of Person Interviewed V. Questionnaire Template VI. Transcript of the Interview VII. Photo Documentation VIII. Individual Reflection Paper/ Personal Plan IX. Acknowledgment X. References XI. Appendix/ Appendices I. Overview/Name of the Business CNT Promo & Ads Specialists, Inc. is a company founded by Felix Tobillo Sr. They are a registered labor outsourcing firm that provides personnel for frontline initiatives. Under their company is Mr. Aries Melanio, our hand-picked leader, who is a field operations supervisor. His team is made up of merchandisers from SM supermarkets under Green Cross Inc. His responsibilities include training and supervising the members, checking their daily reports, product pricing and availability, and more. Company Mission: We will improve the lives of the Filipinos by providing job opportunities through quality service to our partners focusing on people solutions, learning and development, and the widest workforce coverage resulting in a sustainable business growth. Company Vision: As one of the leaders in the industry, we aim to be the preferred business partner in providing quality job solutions. We are committed to improve the lives of the Filipinos for nation building. II. Company Address and Contact Details CNT Promo & Ads Specialists, Inc.’s head office is located at 35th Floor Summit One Office Tower, 350 Shaw Blvd., Mandaluyong City. They can be reached through Facebook, email (hrdadmin@cntpromoads.com), and their contact number is (02) 535 0538. Mr. Aries Melanio can be contacted through email (melanioaries7@gmail.com) and his contact number (09496399536). III. Date of Virtual or Online Interview The virtual interview with Mr. Aries Melanio took place on November 6, 2021, at 3:00 p.m. via Google Meet. IV. Resume of Person Interviewed ARIES A. MELANIO O47 A1 Paseo De Animales Santolan Pasig City Date of Birth : March 28, 1981 Age : 40 Civil Status : Married Mobile : 09496399536 Email : melanioaries7@gmail.com OBJECTIVE To have a job to support my family and also to build trust to fellow workers. EXPERIENCE Faith in God RPMPTSC Account Specialist | February 1, 2018 - Present To monitor and ensure that all Merchandiser are present on their respective area. To monitor the availability of the products in the store. To build strong relationships with the team. Solidpoint Manpower & Allied Services, INC. Account Coordinator | March 2017-January 31, 2018 Promo Edge Corporation Account Coordinator | October 17, 2006 – March 16, 2017 EDUCATION Philippine Marine Institute – Sta. Cruz Manila Bachelor of science in Marine Transportation 1998 to 2000 San Juan Academy – Sara, Iloilo – 1994 to 1998 Puente Bunglas Elementary School –Ajuy, Iloilo - 1989 to 1994 CHARACTER REFERENCES Abby Bianzon – Accounting Personnel –Mobile : 09307761185 Jolina Crespo – Office Staff- Mobile : 09064750717 V. Questionnaire Template 1. Based on your experiences and knowledge, what are the most essential characteristics of a successful leader/ business owner for you? 2. What do you like most about being a leader? 3. What are your strengths and weaknesses as a leader? 4. What are the (Filipino) values if any that you acquired while doing your business? 5. May we know what your current and long-term goals are for your business/team? 6. As a leader, what are the core values you try to instill in your people? Are they something close to your values and goals? 7. Did you ever experience any type of downfall or any major challenges in your business? If yes, may we know what those were and how did you solve it? 8. What motivates you despite the hardships you experience daily? 9. How do you delegate tasks and how important is delegation to you? Do you consider different factors before assigning tasks to someone? 10. As a business owner/manager, how do you properly handle the stress and pressure of owning a business/managing your team? 11. Was there a time that you had trouble handling your fellow employees? How did you handle such a situation? 12. What advice can you give to students like us who would like to pursue a career in business or entrepreneurship in the future? VI. Transcript of the Interview Interviewer: Good day! We are students from FEU and we are conducting an interview about leadership. Mr. Melanio: Hello. Good afternoon. I will also introduce myself first. I am Aries Melanio and I work as a supervisor at SM Supermarkets. I am also handling people, so that is why I hope I could be of some help to you. Interviewer: Shall we proceed to the interview? Are you ready? Mr. Melanio: Yes. Interviewer: What are the most essential characteristics of a successful leader for you? Mr. Melanio: One of the most essential characteristics of a successful leader for me is to be able to make your people follow your instructions. Another important characteristic a successful leader must possess is to be able to put your instructions clearly so that everyone can have a clear understanding on what the leader is trying to ask for his people to do in order to achieve efficiency at work. Interviewer: What do you like most about being a leader? Mr. Melanio: What I like the most about being a leader is seeing people in team become the best version of themselves and having best results when it comes to their tasks, as well as seeing everyone succeed in their jobs with the help of proper leading and delegating of tasks. Interviewer: What are your strengths and weaknesses as a leader? Mr. Melanio: I consider being tough and showing a strong personality as my strength. I must be firm as a leader most especially whenever I assign tasks so that my people will take my instructions and do their tasks seriously to meet our deadlines. I also suggest that as a leader, you should also do your part to remind them of their deadlines and always do a follow-up so that your people will be informed that you are really expecting output from them since some people tend to not take your instructions seriously. Moreover, it must be a two-way relationship. Instead of just delegating different tasks, as a leader, you must also check up on the people in your team and offer them your help when things get tough. This way, you can ensure that no efforts and time will be put to waste since you have already checked up on your people even before they have submitted an output the leader may not like. Consequently, a leader must also show appreciation to his people. After working hard, a little compliment and words of appreciation to express gratitude to your people should be done to make them feel valued and appreciated. On the other hand, I consider my compassion and being soft-hearted for my people as my weakness as a leader. My people’s weakness is also my weakness. Whenever my member is having a tough time or going through something, I can notice it and I hurt them as well. Since we are a team, what hurts my members also hurts me as their leader. Interviewer: What are your current and long-term goals for your team? Mr. Melanio: Just like any leader in the world, I want nothing but success for my team. I am a firm believer that you should not box yourself in a corner and every employee has a chance to grow and succeed in life. As a leader, you should not just think of your own success but also of the entire team and that no one shall be left behind. Interviewer: As a leader, what are the core values you try to instill in your people? Are they something close to your values and goals? Mr. Melanio: Patience, courage, and understanding. In our line of work, these values are important and must be possessed by the members of his team. One must have patience, courage, and understanding in everything that you do so that when things get difficult, you will not think of quitting right away. Additionally, it is not easy to handle people with different personalities and mindset so having a lot of tolerance and composure is necessary. Having a quality of understanding also plays a big role in their line of work, that is why it is another thing I want to instill in my people. There are times wherein a subordinate may still not completely understand the task I, as a leader, ask him to do and it can really affect the quality of work. In this situation, the importance of having a long patience and being understanding comes in. I also keep on reminding my team to always have something to look forward to and to not have a closed mindset as I do not believe just because you are in your current situation, it does not necessarily mean that that is all you can do and that is all where you can get. Interviewer: Did you ever experience any type of downfall or any major challenges in your business? If yes, what were those and how did you solve it? Mr. Melanio: Just like what I have mentioned earlier, I experienced trying to explain and make my member understand what I am asking him to do but he still could not get it. I am also having a tough time because my people do not work inside an office. I cannot focus on just areas so I have to manage my time so that I can check every area where my people are working. I also have an experience where my member just keeps saying yes as an answer but there is no output. That is what I consider as the biggest challenge. What I usually do in this situation is I try to talk to him personally. I will take him to a place where we can be alone and talk. In this part, I have to set aside my pride and not think that I am in any way superior to my people. I go to his area first and ask him to talk with me, but this time, you should not aggressively confront him about his mistake but take time first to check up on him. I make him understand my side first, but I also listen to his side as well. Never threaten him. No matter how bad your people’s performance is, you should still boost his confidence and encourage him. Interviewer: After talking to your team members about their shortcomings, and you address it, does it work? Does your advice on your team members on how they can improve their jobs work? Mr. Melanio: Yes. Because after the talk, I still check up on him from time to time. I usually tell my team, when I am having a talk with them individually, that I will get back on them after a week to see how they are doing, how they are with work, I would usually bring up the topic we had during our first talk. I will show them my notes on things they need to improve, and I will tell them that I hope by the following week the problems that were addressed are already solved. And if they were solved, I always give them compliments about their work, and that they did a good job. And after that, I usually give them rewards like treating them with food. And I can say that with everything I have experienced, my strategy on how I properly handle my members when there is shortcomings work. Interviewer: What motivates you despite the hardships you experience on a daily basis? Mr. Melanio: Of course, my number one reason is my family. Just like you, I have someone with whom I enroll in school with. That is where I get my motivation to properly do my job, to properly walk-through life every day. So, before leaving the house, I set my goals and plans for the day first. Because going out in the house without a plan or anything in mind is very hard. I usually make a checklist of things I should accomplish during the day. It is my way of disciplining myself and making sure that I do not forget anything important to do during that day. And when I have done every task that I had, I can go home with my family without having to worry about work. Interviewer: How do you delegate tasks and how important is delegation? Do you consider different factors before assigning tasks to someone? Mr. Melanio: Okay, regarding the delegation of tasks with my team or subordinates, the first thing I look for is trust. That is something I fully give to them because not giving your trust will eventually backfire on you. Because as a leader, trust should be the first thing that you should give to them, and confidence. That is the reason you hired them. Why would you hire them if you are not going to trust them? Also, your delegation should be precise, clear, and efficient. Try to also ask them in a nice way because in my experience, that way has always worked. Interviewer: As a leader, how do you properly handle the stress and pressure of managing your team? Mr. Melanio: When I am feeling stressed, I usually get out for fresh air first. I try to cool down first. When I do not cool down, I am afraid I might hurt my team with the words that would come out in impulse. If possible, I would drink water to try to calm myself down. I would do anything to try to clear my head first, any type of stress reliever would do. Interviewer: Was there a time that you had trouble handling your fellow subordinates? How did you properly handle that as a leader/business owner? Mr. Melanio: Yes. What I do is I first talk to the friend of the person I have trouble handling. I would tell that said friend that I am having trouble approaching that person. I would ask the friend what the person’s personality was. And with that friend, I would get the idea of how I would approach that person without him getting hurt. Yes, I also have my observations regarding my team, but asking one of that person’s closest friends would help me get to know the person more. Interviewer: Last question is, what advice can you give to students like us who would like to pursue a career in finance or entrepreneurship in the future? Mr. Melanio: Based on experience, pursue your dreams, broaden your mind, but do not try to absorb everything that is surrounding you, and know your limitations. Go on an adventure from time to time but keep in mind your limitations. Be patient and be mature. You can be independent if you want to be. And lastly, respect. Respect others and yourself. Also, before you speak, think first of what you are going to say. Interviewer: Just one more question, sir. How many people do you supervise in your field? Mr. Melanio: I supervise 20 people from Muntinlupa to Batangas area. VI. Acknowledgement We, the group members, would like to take this opportunity to thank the following: First, Mr. Aries Melanio for making time on his busy schedule to accommodate and let us interview him for this project. His cooperation and contributions are appreciated and have been a major help for the outcome of this project. We are grateful to our professor, Mr. Leonardo Cada Jr. for his support and help on this project. His guidance and advice have been invaluable in helping us finish this paper. Thank you so much! VII. Photo Documentation Google Meet Interview with Mr. Aries Melanio VIII. Individual Reflection Paper/ Personal Plan Alcantara, Cirio Jr. C. When our group did the interview for becoming a leader for our final requirement on this subject, I learnt a lot. I acquired and absorbed fresh facts that will help me in my future endeavors. The interview educated me to be a better leader not just in class but also when playing with my friends, being the eldest son to my parents and a brother to my younger sister. The interviewee carefully and truthfully answered every question that our group posed to him. The interview that we performed was straightforward, and it will undoubtedly be useful to me in the future. There are several things that have remained with me since, the first of which is to be patient with everything and everyone. I know that being patient is important when it comes to being a leader because my father is a former manager himself, and he always tells me that patience is the key to everything, that you need to calm down when you're angry because you're just saying anything when you're angry, and that most of the time you'd disrespect someone just because you're angry. Also, having the right composure and understanding is important in leadership because as a leader, you should be an example to your people and being composed during tense moments or something related to that would surely motivate your subordinates more, and understanding is also important because remember, your subordinates have feelings and in order for them to perform at their best, you need to understand them whatever happens to them because being emotionally affected would stifle their performance (Levin, 2017). Second, you must help your subordinate realize their full potential and become the best version of themselves. In the past, precollege days, I was always the leader-type in my class, and I would always tell my classmates that I wanted them to work harder so that they could be a better version of themselves while they were under me (Heathfield, 2021). Finally, it may seem obvious, but I believe that in order for someone to be a true leader, he must be able to persuade others beneath or around him to follow his directions. The direction he provides should help everyone focus on the shared objective and make their different tasks function together. As a leader, you will undoubtedly face obstacles since, in my opinion, being a leader entails not always being flawless and on top. There may be times when you must overcome adversity in order to be a stronger leader for your team. Despite all that is going on, I believe I and the interviewee share the same motivation, which is our respective families. Every day, I studied hard for my parents, who worked tirelessly to provide my younger sister and me with what we now have. I want to reciprocate all they did for us, so even though it is difficult to study, I constantly focus and try my best since it is the only way I can thank them (Cherry, 2020). Overall, I understood that being a leader comprises more than simply being effective at your job, but also being a better human being towards your subordinates, which allows you to be a better leader for them. Buxani, Danica Joyce D. Ever since I could remember, I was always curious how someone could lead a group of people. At a young age, we were trained to be leader by giving us simple tasks that involves leading your group or classmates. To be honest, I consider myself as more of a follower than a leader and I see my closest friends thriving at being a leader even when it comes to simple tasks. That is why since then, I was always curious as to what makes a good leader. I have realized from the interview that we conducted that leaders are one of the most resilient, resourceful, strategic, intelligent and at the same time, can be the most caring people who always look after us to ever exist. In order to be one, you must take extraordinary measures to be successful in your field. Just like what I have observed from the interview we have conducted, although it is not easy, leaders must always put on a hard face and a tough and strict aura in order for his people to take him seriously without sacrificing a good and harmonious relationship among his team by trying to loosen up from time to time. Moreover, I believe that a leader must also be a friend to his people. Although sometimes it can be stressful and feels like a heavy burden, I believe that a leader must look into it at another perspective. Instead of taking it negatively whenever one of his people is distracted that keeps him from achieving best results at work, he must be flattered whenever one of his people come up to him during though times because it simply means that is he trustworthy. One specific thing I also remembered from our interview was when our interviewee said that his peoples' weakness is also his weakness and even mentioned that he is also hurting whenever one of his member is going through a difficult time. This only shows that no matter how authoritative a leader can be, they are also the one who cares about his people the most. Another thing from the interview that made me reflect the most was about maintaining a good relationship with his people. At work, it is inevitable to scold or make a bad remark on someone's performance, but at the end of the day, as a leader, you must learn to check up on your people from time to time. However, these things that I have mentioned does not really make a great leader. It has come to my mind that it really depends on the leader and the line of their work and knowing how to handle different attitudes and personalities. You cannot be a perfect leader, but you can always have a good relationship with your colleagues that can later on lead to a good workplace environment. If there is one thing I have truly learned from taking up this course, it must be that there is no really perfect leadership style, nor a specific formula for being a good and successful leader. Julian, Nicole Anne M. The interview that we made with Mr. Aries Melanio made me contented and informed. It was a success because I had realizations and learnings about the reality of being a leader. As a student, I get to know what is happening in the outside world and how things are done. When I asked Mr. Melanio about his experiences as a leader, I became fully aware that he is a good ad successful leader. Based on his answers to the questions, he is the type of leader who treats their subordinates with patience and consideration. He cares for them and respects their feelings, opinions, and feedback which is why his subordinates give back to him by doing good in their job. Since Mr. Melanio is a coordinator/ field supervisor, he visits his associates from different locations. He diligently checks on them while asking about their well-being, reflecting how responsible he is as a leader. During this interview, an important lesson that I have acquired is that it is challenging to be a leader, but it can be learned. According to Di Guilio (2014), leaders are not born; they are made. Being a leader can be achieved through hard work and commitment. Mr. Melanio displayed this by showing that he is serious about his career, and he does it wholeheartedly. He is an inspiration because someday, I want to be an effective leader with a good relationship with my team. After he advised us that we have to broaden our minds, be mature, patient, and aware of our limitations, I recognized that this is not only for work. It is essential to have these traits in life. It is not easy, but it is not impossible. Interviewing with my groupmates taught me that it is vital to consider their opinions and insights because it helped when the interview came. It was smooth, and we did not experience any problems. Collaborating with them made the work so much easier. Just like in a team, cooperation is the key to success. I am thankful that I had the privilege to interview a leader with experiences that he can share with us. Mr. Melanio proved that being a leader does not need to be harsh. He is the type to have good relations with them that are rewarded by his team's exerting efforts. It is not easy to be a leader, but it will bear fulfilling fruits with hard work and dedication. Together with my experiences with my groupmates, this interview is helpful and an eye-opener because I get to collaborate with them and make a successful output with plenty of learnings from our interviewed leader. Marcos, Julianne Nicole G. Listening to our hand-picked leader helped me realize a few things, one of which is that leadership is not a one-man coordination. For me, leading comes naturally to those who have a clear vision for themselves and others. However, if you're on your own, turning a vision into a reality might be challenging. That is why you have your so-called team. Team work makes the dream work, they say. And I agree. During the interview with Mr. Melanio, he stated that he wants nothing but success for his team. This statement alone entices me with the way he handles his people. He guides them but also corrects them if needed. He also empathizes with his people if necessary and this just shows us that even a leader understands his followers. What I can gain from his experiences is the way he is accustomed to how predictable can people be in the workplace. That way, he will be able to assign work with ease, while simultaneously ensuring that his team's output is as efficient and effective. Lastly, with the way he handles his duties, I'm confident that his subordinates consider themselves fortunate to have him as their supervisor. The same may be said for what I learnt from my groupmates. For the sake of our group's survival in this course, it is beneficial to coordinate with the members. We would not have a strong output if we did not share our insights with one another. Overall, I enjoyed all of the knowledge I got from this experience. This activity has opened my eyes to certain things I didn't know before, and I'm delighted I have learnt more now. Parayno, Justine Marie B. It has been a tremendous joy to interview a leader who has a diverse range of experiences and has surmounted several hurdles during his life. It is most likely one of the things that will stick with me for the rest of my life since I have learned a lot simply by listening and asking questions for 35 minutes. I have learned the value of treating your subordinates properly, whether through incentives or simply by being courteous in general, because your attitude toward them has an influence on how they approach you and your job. To further elaborate, he stated during the interview that how he treats his employees and gives them accolades when appropriate has had a significant influence on how well they appreciate him and the jobs he assigns them. Tremblay et., al (2012) claimed that “using contingent rewards is more effective in promoting positive attitudes at work than using contingent punishments,” demonstrating how this leadership style has a significant impact on the leadership process. As a result, it prompted me to consider the type of leader I want to be in the future and how I'll get there. The process of completing our final required paper was eye-opening. I haven't worked in a group for a school requirement in a long time, and I can say that it went well, despite the fact that it was different from what I was accustomed to because our primary means of contact nowadays is through social media. However, the things I have learned throughout the interview, as well as conversing and expounding ideas with my group mates, will come in handy if I ever have to lead another activity. I would want to attempt to apply the teachings and realizations I've gained on this journey to myself on a regular basis. This last prerequisite for our Leadership and Decision Making class has changed my perspective on things. It not only helped me grasp how leadership works, as well as how difficult and stressful it may be, but it also helped me realize my own personal objectives and ambitions. It helped me see things in a different perspective and respect leaders in many disciplines and elements of the world more. IX. References Cherry, K. (2020). How do transformational leaders inspire and motivate followers? Very well Mind. Retrieved from https://www.verywellmind.com/what-is-transformational-leadership2795313. Di Giulio, J. (2014). Are Leaders Born or Made?. Research Gate. Retrieved from https://www.researchgate.net/publication/270684591_Are_leaders_born_or_made. Heathfield, S. M. (2021). Inspire people to great performance? you're a leader worth following. The Balance Careers. Retrieved from https://www.thebalancecareers.com/leadershipinspiration-1918611. Kruse, K. (2015). What is leadership? Forbes. Retrieved from https://www.forbes.com/sites/kevinkruse/2013/04/09/what-isleadership/?sh=3b6a4cf25b90. Levin, M. (2017). Why great leaders (like Richard Branson) inspire instead of motivate. Inc.com. Retrieved from https://www.inc.com/marissa-levin/why-great-leaders-likerichard-branson-inspire-instead-of-motivate.html. Tremblay, M., Vandenberghe, C., & Doucet, O. (2012). Relationships between leader-contingent and non-contingent reward and punishment behaviors and subordinates’ perceptions of justice and satisfaction, and evaluation of the moderating influence of trust propensity, pay level, and role ambiguity. Journal of Business and Psychology, 28(2), 233–249. https://doi.org/10.1007/s10869-012-9275-4 X. Appendix/Appendices a. Detailed request letter for generated output Dear Mr. Aries Melanio: Good day! I am a student from Far Eastern University, Manila enrolled in Leadership and DecisionMaking course. I am a representative of our group in one of our course requirements and it would be greatly appreciated if we could take 20-30 minutes of your time on November 6, 2021, Saturday at any of your preferred time during that day to interview you regarding your experiences and background as a Field Supervisor in CNT Promo & Ads Specialist, Inc. The interview will be held via Google Meet with the other (4) four members of my group. We have prepared 10 questions for you. You may see the attached file for reference. You may contact us through this email or through our information below if you have any questions or clarifications. Thank you so much and we are looking forward to meeting with you. Sincerely, Justine Marie Parayno 09054652410