Course Code and Title: MGT1101 Leadership and Decision Making FINAL REQUIREMENT Course Requirement (100% equivalent to Final Exam) : Effectivity: 2021 - 2022 Term 1st Semester FINAL REQUIREMENT CLOUT Sebastian Dennis V. Alcances Owner MGT1101 - SECTION17 By: Leadership….. November 15, 2021 Doc Status: Approved Course Code: MGT1101 Course Title: Leadership and Decision Making AY: 2021 - 2022 Term: 1st Semester Table of Contents Overview /Name of the Business………………………………………………………………...3 Company Address and Contact Details…………………………………………………………..3 Date of Virtual or Online Interview……………………………………………………………....4 Resume of Person Interviewed…………………………………………………………………...4 Questionnaire Template………………………………………………………………………..4-5 Transcript of the Interview…………………………………………………………………….5-8 Photo Documentation…………………………………………………………………………….9 Individual Reflection Paper/Personal Plan……………………………………………………9-11 Acknowledgement……………………………………………………………………………11-12 References………………………………………………………………………………………..12 Appendix/Appendices…………………………………………………………………………....13 Review Related Literature……………………………………………………………………….13 Course Code: MGT1101 Course Title: Leadership and Decision Making AY: 2021 - 2022 Term: 1st Semester Overview /Name of the Business: CLOUT released their first collection in the year 2018. It is handled by Basty Alcances and his brother Sean Alcances. Company Address and Contact Details CLOUT is only available in social media; Instagram and Facebook. Here are their socials: Instagram - @clout.manila @bastyalcances (owner) @clout.manila Facebook - facebook.com/clout.mnl and here’s the contact details: Name: Sebastian Dennis Valenzuela Alcances Contact Number: 09751343304 Email: bastyalcances2000@gmail.com Shop Name: CLOUT Contact Number: 09567164590 Email: cloutco2018@gmail.com Course Code: MGT1101 Course Title: Leadership and Decision Making AY: 2021 - 2022 Term: 1st Semester Date of Virtual or Online Interview Due to the busy schedule of the owner, we happened to do the interview at 10:53 pm, November 12, 2021. Resume of Person Interviewed Basty Alcances is a child star before he started his business, he was part of ABS-CBN’s comedy show called Goin Bulilit. He started his business with his brother, Sean Alcances, in the year 2018. He is the owner of his business, he as a leader tends to do Servant Leadership, servant leaders like Basty Alcances go above and beyond to meet their team's goals. They have a reputation for being personable and generous. Because team members feel heard and cared for at work, this frequently leads to high levels of employee satisfaction. It can also be useful in the workplace, where you want everybody to consider themselves as equals, engaging together or collaborating on an equal footing rather than focusing on who is in control of whom. With his skills and way of treating his employees is the reason why his business is growing and succeeding. Questionnaire Template - Why did you decide to become a business owner? - What are the common challenges that you encounter on a daily basis? - What are your typical responsibilities as the business owner? - In what aspect do you think your company will survive against the competition in the field of business? - What can you promise the people your company being the most trusted or your company being the best? - What are your plans for your company to be able to survive in this pandemic? Course Code: MGT1101 Course Title: Leadership and Decision Making AY: 2021 - 2022 Term: 1st Semester - What advice would you give to an aspiring entrepreneur who is afraid to proceed because they are afraid it will fail? - How do you motivate your employees? - How did you overcome the difficulties you encountered on your path to becoming a successful entrepreneur? - What motivates you to pursue your business? Transcript of the Interview “Good Evening, I am Maria Luisa A. Miranda” “Good Evening, I am Basty Alcances” “Good Evening, I am Arcus Paz” “Good Evening, I am Ruben Gonzales” Luisa: “And we are from Far Eastern University, 1st year students of BSBA in Entrepreneurship. We will be asking questions about your successful business that may inspire us, may give us knowledge, learn different skills and techniques from you and this interview will help us to finish our business analysis paper for the subject Leadership and Decision Making, handled by Dr. Leonardo F. Cada, JR.” Luisa: “First Question: Why did you decide to become a business owner?” Basty: “I became a business owner to set myself free, to create my own schedule so that I could be the one to manage it since, in my opinion, when you work hard, your business will expand and Course Code: MGT1101 Course Title: Leadership and Decision Making AY: 2021 - 2022 Term: 1st Semester your profit will be large. When you own a business, your profit margin is higher than when you work for someone else.” Luisa: “What are the common challenges that you encounter on a daily basis?” Basty: “On a daily basis, perhaps we are lazy because we all sense laziness. Perhaps it is my only tough problem.” Luisa: “What are your typical responsibilities as the business owner?” Basty: “There are several. I'm in charge of a number of things in the business, including customer service, quality, and everything else. All of that, but I'm sure I can handle it.” Luisa: “In what aspect do you think your company will survive against the competition in the field of business?” Basty: “Being unique. There are many businesses that are comparable to mine, yet something about my business is being solved. It sticks out since it solves a problem, and that is exactly what it is.” Luisa: “What can you promise the people about your company being the most trusted or your company being the best?” Basty: “I promise that they will get more than what they paid for, I promise that it will surpass the expectation and they will get the best.” Luisa: “What are your plans for your company to be able to survive in this pandemic?” Course Code: MGT1101 Course Title: Leadership and Decision Making AY: 2021 - 2022 Term: 1st Semester Basty: “Get to the flow of the pandemic's difficulties, create an upgrade, and innovate so that you are not behind. For example, even if there is a pandemic, make all necessary adjustments and improvements to continue and manage the business.” Arcus: “What advice would you give to an aspiring entrepreneur who is afraid to proceed because they are afraid it will fail?” Basty: “My advice is to not be frightened to fail since many others are failing. Some of them are performing well while they are fresh to their business. Some of them are not succeeding. Some people start their own businesses when they are 50 years old. Many people fail when they first start their own business. There is someone who is capable of handling the business. Maybe failing is acceptable because you will learn from it. It teaches you something.” Arcus: “How do you motivate your employees?” Basty: “I'm not sure how to express it, but I consider them to be my friends. A common motivation for a friend. That's exactly what it is.” Arcus: “How did you overcome the difficulties you encountered on your path to becoming a successful entrepreneur?” Basty: “Since I am passionate about my business, I am able to overcome the problems by enjoying the flow. I make mistakes, but I see it as a learning experience, and I'm just enjoying it. I'm not afraid to fail. It's okay for me to fail; I'll find solutions, and I feel that everything here in business is something I can solve and turn into a success.” Luisa: “For the last question: Course Code: MGT1101 Course Title: Leadership and Decision Making AY: 2021 - 2022 Term: 1st Semester What motivates you to pursue your business?” Basty: “As previously said, I am passionate about my business, as opposed to those that conduct business but don't enjoy it or are only in it for the money. Yes, we conduct business for profit, but I enjoy what I'm doing with my business, which is why I'm not exhausted. It's okay with me, and I loved it.” Luisa: “Thank you Sir Basty Alcances for answering and sharing with us!” Arcus: “We surely learned a lot from you!” Luisa: “Thank you for lending us not only your time but also your knowledge and skill on how you handle your business. That’s all, have a goodnight!” Course Code: MGT1101 Course Title: Leadership and Decision Making AY: 2021 - 2022 Term: 1st Semester Photo Documentation Screenshot during the Interview Youtube Link of the Interview: https://youtu.be/OXmOTKroQEY Individual Reflection Paper/Personal Plan Ruben: The leader had an important role, especially in relation to us, the interviewees. I witnessed he always pushes his workers to do their part and reminds them of their goals. Instruct them on what they need to know in order to do the task at hand. I enjoy communicating with our leader since I learned a lot and can use them in the future as I build my own business. Since we all know that the pandemic shapes and tests our capacities. In terms of the interview, our leader handled all of the questions we have given to him calmly. These activities have taught me that being a leader is challenging since it is difficult to connect with everyone, as we all know how difficult it is to communicate on cell phones and how frequently we have internet problems. Specifically, what I witnessed throughout the interview. My desktop camera isn't working correctly. That's why I transferred it to my phone. However, there is a problem with my audio. I can't hear everyone due to technological problems but there's our leader, understands my Course Code: MGT1101 Course Title: Leadership and Decision Making AY: 2021 - 2022 Term: 1st Semester situation. I admired his enthusiasm and ability to keep us captivated in some way while encouraging us to try our best in order to get a good result in the future. Catherine: Our leader continuously reminds us of our goal and keeps us up to date on our current responsibilities. It is challenging for us to conduct interviews during a pandemic, but our leader was simple to work with and agreed to be interviewed. Sir Basty Alcances was approachable and he handled the challenging questions that arose throughout the interview. I was impressed by him. His passion and ability to keep us entertained enthralled in some manner while motivating us to give it our all in order to get an excellent result. Adrian: The leader amazed us because first, we sensed his responsibility on his duties and his punctuality to be able to finish their tasks on time. Looking for a hard working leader is challenging, despite having a hard time finding an interviewee because of the pandemic happening right now. Sir Basty Alcances, our leader, was impressive because of his kindness and determination which helped him to become a successful entrepreneur. Luisa: The leader, Basty Alcances, started his business during his SHS days. He motivates me to do business at a young age. He treats his employees like his friends, he motivates them as well, he focuses more on how to improve and upgrade his products, with the help of the consumers of his products. The leader always checks the quality of his products and if he satisfies his customers, with that he makes a lot of loyal customers. When their product is good, even if the price is kinda pricey, customers always come back. because their high-quality product inspires unwavering consumer loyalty, which leads them to more leads. His customers who find a product or service they like return, make repeat purchases, and suggest it to others. and during the interview he shows how he really loves doing his business but not just because he earns money but because he is enjoying it. Monica: I love the way he analyzes things about his business. I admire the amount of courage he has when he takes the risk of starting his own business. It was not easy, but he was able to pull through. He’s flexible enough to adjust to the market trends and doesn’t stick to one particular Course Code: MGT1101 Course Title: Leadership and Decision Making AY: 2021 - 2022 Term: 1st Semester strategy. I am also amazed with how down-to-earth he can be, he treats his employees as his equal and not like servants. He makes sure that invest in his people which is very important. Arcus: For me the way he answers the questions is good. He knows how to work things out when they have conflicts in his business. He uses some mistakes as his motivation to improve and whatever challenges may come, he always works things out. He always motivates her employees by treating them as a friend. For me I see he is willing to take his business for the long run and use that also as his self improvement all throughout and keep his business in good shape. Hisham: The way he analyzes and deals with his challenges in his business is truly inspiring. He started his business in the SHS days and that really inspired me to make one as soon as possible because even through all the problems he dealt with he always has an answer for it. And he really treats all his employees like family, he trusts them with the business. The leader is always aware of all his products and keeping everything on check making all his products perfect for his customers and that’s how he gains loyal ones till now. And from the way he explained it his business is doing just great. His loyal customers keep coming even though the product is expensive they still buy it because his products are amazing. And last of all , the most important trait in my opinion is that he is having fun in his job and he is getting great money in the end. Acknowledgment We would like to express my deepest gratitude to our professor, Leonardo F. Cada, JR., whose sincerity encourages us students to do our tasks and guides us in this course. This paper would not have been possible without my groupmates, who’s helping to finish this paper and put their knowledge and skills in. It is an honor to learn from Sir Basty Alcances for sharing his knowledge and skills on how he handles his successful business. Course Code: MGT1101 Course Title: Leadership and Decision Making AY: 2021 - 2022 Term: 1st Semester We are thankful for Sir Basty Alcances without him participating in the interview we may not be able to pass this paper. Our accomplishments and success are because our group helped each other. Thank you to all who participated in this paper. References Cunningham, C., Hazel, M., & Hayes, T. (2020). Communication and Leadership 2020: Intersectional, Mindful, and Digital. Retrieved from https://www.proquest.com/openview/d75b79e85b717de6326ddee7add1a3c3/1?pq-orig site=gscholar&cbl=1576344 Florie, T. (2021). REVIEW OF RELATED LITERATURE AND STUDIES. Retrieved from https://www.academia.edu/30710329/Chapter_2_REVIEW_OF_RELATED_LITERATU RE_AND_STUDIES. Kenton, W. (2021). Servant Leadership. Retrieved from Retrieved from https://www.investopedia.com/terms/s/servant-leadership.asp. Ward, S. (2020). What Is Leadership? https://www.thebalancesmb.com/leadership-definition-2948275 Course Code: MGT1101 Course Title: Leadership and Decision Making AY: 2021 - 2022 Term: 1st Semester Appendix/Appendices LDM Approval Form Review Related Literature As per Susan Ward (2020), effective leadership is based on ideas that are effectively communicated to others in a way that engages them enough to act in the way that the leader desires. This means that whatever result the leader wants, he/she will have a strong connection with the team members, and the members must follow in order to commit to our goals in the group. The one that we want to achieve. Online Business In the Philippines, e-commerce is mostly being implemented by major retailers and multinational corporations for bank-to-bank exchange. A number of business-to-consumer transactions have emerged through the years such as auctions, online shopping, and online banking (Lacson, Pasadilla, 2006).
