Course Code and Title: Effectivity: MGT1101 Leadership and Decision Making 2021 - 2022 FINAL REQUIREMENT Course Requirement: (100% equivalent to Final Exam) Term 1st Semester Doc Status: Approved Final Requirement In partial fulfillment for the course MGT1101-Leadership and Decision Making Selected Organization: Hi-Protect Armored Cars Corporation Selected Leader: Mr. Eduardo Dela Cerna Members: Alinsubao, Jhendy B. Belen, Jobert Eduard S. Busacay, Vincent James C. Cajilig, Shanelle Michiko G. Dela Cerna, Eduardo S. Far Eastern University Nicanor Reyes Street, Sampaloc, Manila Institute of Accounts, Business, and Finance Table of Contents Overview /Name of the Business …………………………………………………......................1 Company Address and Contact Details ………………………………………………..............2 Date of Virtual/Online Interview ………………………………………………………... ……..3 Resume of Person Interviewed …………………………………………………………............4 Questionnaire Template …………………………………………………………………..…….5 Transcript of the Interview……………………………………………………….……..............6 Photo Documentation …………………………………………………………………………...9 Individual Reflection/Personal Plan …………………………………………………………..10 Acknowledgment …………………………………………………………………………. …....11 References ………………………………………………………………………………............12 Far Eastern University Nicanor Reyes Street, Sampaloc, Manila Institute of Accounts, Business, and Finance HI-Protect Armored Cars Corporation Hi Protect Armored Cars Corporation is a company that specializes in the manufacturing and designing of armored vehicles. It was founded in 2015 and has since been led by Chairman Eduardo Dela Cerna and other fellow executives. Hi Protect is a corporation with the intended focus on producing vehicles with superior quality that passes the European standards for armored vehicles. The Mission of the company is To provide our clients with high-quality armored vehicles adapted to local conditions. This means producing vehicles that are not only high quality, but also accessible as its build is dependent on the environment and requirements of the customer. This can range from politicians needing protection from an assasination to celebrities that require light armor from aggressive fans and everyday dangers. Vision is To be the leading vehicle armoring company in the Philippines and to bring world-class Philippine Armoring into the International Market. Hi Protect hopes to make the use of Philippine armoring mainstream. This ambition relies on the assumption that the company can become a leading business in this industry in order to push vehicle armoring to as many people as possible. 1 Far Eastern University Nicanor Reyes Street, Sampaloc, Manila Institute of Accounts, Business, and Finance Company Address and Contact Details PPL Building U.N. Ave. cor San Marcelino St., Paco Manila, Philippines 1007 Email: hiprotectarmor@gmail.com Facebook: Hi-Protect Armored Cars Corporation 2 Far Eastern University Nicanor Reyes Street, Sampaloc, Manila Institute of Accounts, Business, and Finance Date of Interview The interview was conducted at 11 A.M. on the 5th of November, 2021 in Mr. Dela Cerna’s home in Pasay City. 3 Far Eastern University Nicanor Reyes Street, Sampaloc, Manila Institute of Accounts, Business, and Finance Resume Retired Col. Eduardo Dela Cerna is currently the chairman of Hi-Protect Armored Cars Corporation. He was born on the 6th of July, 1946. He graduated from Philippine College of Criminology and received his Bachelor’s degree in 1966 and finished his Master’s in Public Administration at Gregorio Araneta College in 2002. He was a former chief of police of Pasay City and served law enforcement for 35 years before he retired. He is also currently a security consultant at Euromed Laboratories since 2005. 4 Far Eastern University Nicanor Reyes Street, Sampaloc, Manila Institute of Accounts, Business, and Finance Questionnaire Template 1. How long have you been in your position? 2. What are the difficulties you have faced/experienced while in your position? 3. Based on your experiences, which part /section of business management did you find the most difficult? 4. Does your company have core values that you follow and observe during its business operations? a. If yes, what are they? b. No. 5. What pushed you to take the job You're currently taking now? 6. Being a leader necessitates a set of values. What are the most important values that someone must possess to be a great leader, in your professional judgment? 7. What is your primary goal for pursuing this job? 8. Describe an occasion when you took on a leadership role while not having the title of a leader. 9. Among the three, which of the following do you feel most applicable to yourself? a. I am a hardworking leader who commands my followers to do their utmost for the job. b. I do what is required of me, only doing what is enough for the job. c. I neither care nor like my job, if possible, I always delegate most of my work to my followers. 10. What are your future plans? 5 Far Eastern University Nicanor Reyes Street, Sampaloc, Manila Institute of Accounts, Business, and Finance Transcript of the Interview Interviewer: “How long have you been in your position?” Interviewee: “Early 2015” Interviewer: “What are the difficulties you have faced/experienced while in your position?” Interviewee: “With my 35 years of experience as a public servant being a law enforcer, I treat difficulties in my line of work as [a] challenge and stress. I immediately act on every difficulties to the extent of calling a board conference and sometimes called all the employees to the general meeting and present the problem. … of the employees to the general meeting.” Interviewer: “Based on your experiences, which part or section of business management did you find the most difficult?” Interviewee: “Well, in one of the most difficult part in running our corporation is looking for the good quality of the product, considering that the material that we use, we source it from abroad, we don’t manufacture it locally. For example, we don’t manufacture bulletproof glasses, we don’t manufacture armored steel which we use in our business. Another problem that we face sometimes, especially now it is pandemic, it’s the delivering of our required materials coming from abroad. So, we have a problem about shipment and delays, and the delivery that we committed to our customer, sometimes we encounter that difficulty, that problem.” Interviewer: “Does your company have core values that you follow and observe during its business operations? If yes, what are they?” 6 Far Eastern University Nicanor Reyes Street, Sampaloc, Manila Institute of Accounts, Business, and Finance Interviewee: “Yes, we have core values. Imploring the love of God Almighty and the love of our family. We stand for integrity, safety, and quality of our products. As such, our company have a device, a mission and vision. If you will allow me, I will read in our pop sheets, we have here the mission. One, the mission is to promote our client, to provide our client with high quality armored vehicle adapted to local conditions. With regards to the vision, to be the leading vehicle armoring company in the Philippines and to bring world class Philippine armoring in the international market, that’s our vision.” Interviewer: “What pushed or motivated you to take your current job?” Interviewee: “Well, it’s a new challenge because my background is law enforcement and this line of business, it involves technical and marketing works. So, with my experience as a public servant, I can use that knowledge of being exposed to the public. So we can use it with my connection in 41marketing our product, considering that we have a vast market in the Philippines, as well as abroad but we need a right connection.” Interviewer: “Being a leader necessitates a set of values. Based on your professional judgement, what are your most important values that someone must possess to be a great leader?” Interviewee: “To be a great leader, in my experience, a leader must have courage to meet a new challenge and he must know how to manage his time to meet the deliveries on time.” Interviewer: “What is your primary goal for pursuing this job?” Interviewee: “Well, I accept this job to have an extra income of course to meet our financial needs and stay connected with the world. That’s the main reason why I accepted this kind of job.” Interviewer: “Describe an occasion where you took on a leadership role but not having a title of a leader.” 7 Far Eastern University Nicanor Reyes Street, Sampaloc, Manila Institute of Accounts, Business, and Finance Interviewee: “I don’t remember an incident because when we registered our business with the Security and Exchange Commission, I was already designated as the chairman of the company.” Interviewer: “Among the three, which of the following do you feel most applicable to yourself?” Interviewee: “I think it’s number one, I am a hardworking leader who commands my followers to do their utmost job. So for short, I lead, by leadership, by example, so others may follow.” Interviewer: “What are your future plans as a professional?” Interviewee: “Well, as a professional, everybody is looking forward [to] their retirement to enjoy a comfortable life with their family and to give [their] children guidance to meet their future challenges.” 8 Far Eastern University Nicanor Reyes Street, Sampaloc, Manila Institute of Accounts, Business, and Finance Photo Documentation 9 Far Eastern University Nicanor Reyes Street, Sampaloc, Manila Institute of Accounts, Business, and Finance Individual Reflection/Personal Plan Alinsubao, Jhendy B. “The making of this paper has offered me more than what I had expected. It made me reflect on my idea of being a leader. Leadership seemed like such a simple concept, but as it turns out, it is more than that. It is not just someone standing in front of people, telling them what to do, rather, it is being the first to serve for others to follow, like what our interviewee Mr. Dela Cerna said in the interview “I lead by example, so others may follow.”. So being a leader is not synonymous to being in control, instead, it is having an impact that would lead to one’s success and the success of others. As a student, the knowledge that I have acquired will be useful in enhancing my abilities and developing new skill sets that are necessary to being the leader that I aim to be, and to making better decisions that would allow me to have a better educational experience. And as a citizen, considering that the elections are nearing, I could use these learnings to be able to assess who among those who wish to lead our country displays the traits of a great leader. I would seek ways to use this knowledge to contribute to the betterment of our country.” Eduardo Dela Cerna “I learned 2 things from both the interview and the process of doing the Final Requirement. I learned from the interview that a combination of luck and competency, as well as having a clear goal in mind helps you make clearer and smart decisions. In the process, on the other hand, I learned that having good relations and communication helps improve teamwork and allowed me and my group to efficiently and speedily do our assigned tasks.” Cajilig, Shanelle Michiko G. “It is a new experience for me in interviewing a professional leader and I gained knowledge about business and management. It is indeed an honor for us to interview a leader and the chairman of 10 Far Eastern University Nicanor Reyes Street, Sampaloc, Manila Institute of Accounts, Business, and Finance the business. The summary of what I learned is to be a good example to the followers and guide them to their greatest potential in doing their job. Being a professional and a leader in business management could be a challenge to everyone, especially in having a family. Doing our job and business is for the sake of our family. Even in our business, our inspiration is going to be our family for us to keep going, to provide for them and financial matters. Setting a good example in doing the job is very important in business, as it will be the guide of the workers and followers. The whole business should be prepared and be a good example as it is the face of the management of the business and the leader is set to be the quality of the business. Every trait of the leader is going to be the face of the business, so it is indeed an important thing to be a good example to the followers. I am not into business and such but this interview gave me knowledge about it.” Belen, Jobert Eduard S. “I find that the most important thing I got from this is the acquisition of experience. I am now able to properly assess when and how to communicate with other fellow members as well as being more confident in how I present my ideas. As a student, I believe that gaining experience is just as important as understanding theories. Without the skills obtained from experience, I would not be able to properly use the full extent of the theories and scholarly research I studied throughout my years at school. The final requirement helped me in the social aspect of leadership and teamwork. We were able to immediately choose which leader we wanted as the main focus of our thought leadership presentation. The father of one of our members was qualified in all aspects including having a leader role, working at a local business, etc. All of the members were brainstorming and giving out suggestions for the questions that we would use for the interview. After questions were properly evaluated by the professor, we scheduled a specific day for when the leader would get interviewed. Eduardo was the one who interviewed since the leader was his father and after, the other members started to transcript the video for the paper.” Busacay, Vincent James C. 11 Far Eastern University Nicanor Reyes Street, Sampaloc, Manila Institute of Accounts, Business, and Finance “Being a leader isn’t just about you ordering people around, it's about being a role model in which people who are in the same team as you are able to execute things properly if you show them the proper procedure of doing so. As a leader, your job is to show the people who possess lesser minds or information to be exact, the proper way of doing something and encourage them rather than being the reason for their discouragement because of your poor decision skills. As a youth that is bound to become a leader someday, I accept everything that will make me not only a better person, but also a good leader who can create good decisions that will positively affect the team by a significant rate and also boost our work efficiency to reduce the time required to execute a certain objective. Being a leader also means that you have to be careful on the decisions that you may take since this will affect the entire team. In general, to become a great leader, i must think things thoroughly and encourage the people who i will be supervising so that their self esteem will rise up and they will learn not only from me but also their mistakes that will give them the qualities of a leader for i know that they will lead someone one day, i want to be the example that will help them grow and learn.” 12 Far Eastern University Nicanor Reyes Street, Sampaloc, Manila Institute of Accounts, Business, and Finance Acknowledgment We would like to express our thanks and gratitude to Mr. Eduardo Dela Cerna, chairman of Hi-Protect Armored Cars Corporation for taking the time to respond to our questions and imparting us his knowledge in leadership. And to our professor, Dr. Leonardo F. Cada, Jr. for his unwavering enthusiasm and continuous guidance, to which without, this work could not have been made possible. 13 Far Eastern University Nicanor Reyes Street, Sampaloc, Manila Institute of Accounts, Business, and Finance References: Hi Protect Armored Cars. (n.d). About us. http://hiprotectarmoredcars.com/main/aboutus/#our_vision Appendix/ Appendices Leadership and Decision-making Approval Form Group Member Names: Section: Sec 2 Date: October 28, 2021 Jobert Eduard S. Belen Eduardo Dela Cerna Jhendy Alinsubao Vincent Comio Busacay Shanelle Michiko Cajilig Leader Name: Eduardo Dela Cerna Position: Chairman Organization/Business: Hi Protect Armored Cars Corporation Submitted by: Jobert Eduard S. Belen Approved By: (SGD) Prof. Leonardo F. Cada, Jr. 14