Question 1 Which of the following statements is the last need to be fulfilled in Maslow’s hierarchy of needs? Self-esteem – the need to feel valued . Social needs – the need to belong to a group . Self-actualisation – the need to fulfil your potential . Safety needs - the need to be free from threats and danger C Question 2 A contract of employment is an agreement ... Between the employer and a trade union . Between the worker and a customer . Between the employer and an employee . Between the employer and a supplier C Question3 Which of the following is often a key benefit of a flatter organisational structure? Higher authority . Lower recruitment . Higher retention . Lower costs . D Question 4 Which of the following is a disadvantage of Democratic leadership? Staff are motivated through involvement . Employees are more loyal to the business . Decision making is likely to be slower . Employees are closer to customers C Question 5 Which one of the following statements is NOT a reason people work? People work in order to make money . People work in order to make profit . People work in order to satisfy ambition . People work in order to gain status B Correct, businesses make profit, not individuals. Don't confuse this with being a Sole Trader. Question 6 Which of the following statements is the best definition of profit sharing? When a share of the profit is paid to workers . When a share of the profit is paid to customers . When a share of the profits is paid to shareholders . When a share of the profit is paid to suppliers A Question 7 Which of the following would most likely be included in a person specification? The employee should carry out IT tasks . The employee should have an IT qualification. . The employee should carry out administrative tasks . The employee should be responsible for collecting new orders B: Correct as this relates to the person rather than the job Question 8 What is the best definition of the term subordinate? The power that one person has to make decisions and control workers . The number of workers who report directly to a line manager . The workers that a line manager is responsible for . The number of links in the levels of authority in a business C: Subordinates are the workers a line manager manages and is responsible for. Question 9 Which of the following is designed to protect workers from employers who may treat them unfairly? Employment contract . Employment statement of particulars . Employment law . Employment tribunal C: Correct as these are the laws which concern health and safety, hours, discrimination. Question 10 What is induction training? Off the job training for part timers . Training for new employees . On the job training for managers . Training for directors B: Induction training is for new employees in order for them to gain the skills needed to do their new job.