A Description and Example of a Roadmap Framework Warren Weinmeyer TABLE OF CONTENTS 1 INTRODUCTION .............................................................................................................. 4 1.1 Background ----------------------------------------------------------------------------------------------- 4 1.2 Creating a Roadmap Framework --------------------------------------------------------------------- 5 1.3 Implementing a Roadmap Framework ------------------------------------------------------------- 6 2 ROADMAP STAKEHOLDERS AND CONCERNS ................................................................... 6 3 STATES OF APPROVAL FOR AN ACTIVITY ......................................................................... 8 4 THE ROADMAP FRAMEWORK ......................................................................................... 9 4.1 5 6 7 8 Roadmap Overview ------------------------------------------------------------------------------------- 9 TIER 1 – INVESTMENT ROADMAP .................................................................................. 10 5.1 Purpose --------------------------------------------------------------------------------------------------- 11 5.2 Stakeholders --------------------------------------------------------------------------------------------- 11 5.3 Concerns Addressed ----------------------------------------------------------------------------------- 11 5.4 Context and Inputs ------------------------------------------------------------------------------------- 11 5.5 Description ----------------------------------------------------------------------------------------------- 11 TIER 2 – TRANSFORMATION ROADMAP ........................................................................ 12 6.1 Purpose --------------------------------------------------------------------------------------------------- 14 6.2 Stakeholders --------------------------------------------------------------------------------------------- 14 6.3 Concerns Addressed ----------------------------------------------------------------------------------- 14 6.4 Context and Inputs ------------------------------------------------------------------------------------- 14 6.5 Description ----------------------------------------------------------------------------------------------- 14 TIER 3 – STRATEGY REALIZATION ROADMAP (OPTIONAL) .............................................. 16 7.1 Purpose --------------------------------------------------------------------------------------------------- 17 7.2 Stakeholders --------------------------------------------------------------------------------------------- 17 7.3 Concerns Addressed ----------------------------------------------------------------------------------- 17 7.4 Context and Inputs ------------------------------------------------------------------------------------- 17 7.5 Description ----------------------------------------------------------------------------------------------- 17 TIER 4 – PORTFOLIO DELIVERY ROADMAP ..................................................................... 18 8.1 Purpose --------------------------------------------------------------------------------------------------- 19 8.2 Stakeholders --------------------------------------------------------------------------------------------- 19 8.3 Concerns Addressed ----------------------------------------------------------------------------------- 19 8.4 Context and Inputs ------------------------------------------------------------------------------------- 19 Roadmap Framework 8.5 9 Description ----------------------------------------------------------------------------------------------- 19 TIER 5 – SERVICE ENHANCEMENT ROADMAP (OPTIONAL) ............................................. 21 9.1 Purpose --------------------------------------------------------------------------------------------------- 22 9.2 Stakeholders/Concerns-------------------------------------------------------------------------------- 22 9.3 Concerns Addressed ----------------------------------------------------------------------------------- 22 9.4 Context and Inputs ------------------------------------------------------------------------------------- 22 9.5 Description ----------------------------------------------------------------------------------------------- 22 Page 3 of 22 Roadmap Framework 1 1.1 INTRODUCTION Background A roadmap framework is a straight-forward concept, based on a couple of fundamental premises. The first premise is that an idea proceeds from an initial conception through various stages of refinement, valuation, realization and assessment in order to effect some sort of change in the organization. Various best practices have been developed for all these stages, which most organizations apply in some form or degree. Stringing these best practices into a sequence to cover all the stages an idea passes through is sometimes referred to as the “ideation-to-realization” lifecycle, or some similar nomenclature. The following diagram provides a representative example of an ideation-to-realization lifecycle, showing the best practices (the tri-colour ring) along with the types of activities (the inner, pale yellow ring) that typically occur under the umbrella of these best practices. Courtesy, Warren Weinmeyer All rights reserved The second premise upon which the concept of a roadmap framework is founded is that different stakeholders are involved at different stages of the ideation-to-realization lifecycle, and that these different stakeholders are interested in different views of information, in correlation with where they participate in the lifecycle. For example, the type of roadmap a transformation planner uses looks different and contains different information than the type of roadmap a project manager uses. Page 4 of 22 Roadmap Framework A roadmap framework is a set of roadmaps that cater to the differing information needs of stakeholders, while maintaining an overall coherence between each other such that one can trace an idea that may be represented in different forms; for example, as a Capital Investment on an Investment Roadmap, a Capability Enhancement on a Strategic Roadmap, or a Work Package on a Transformation Roadmap. 1.2 Creating a Roadmap Framework Creating roadmaps is fundamental to any planning activity. However, different stakeholders look for different information and at different stages of the Opportunity-to-Value_Realization (also sometimes called the Ideation-to-Realization) lifecycle. So, any enterprise typically maintains a variety of roadmaps for different audiences, and at different levels of scope or detail, in order to synchronize and harmonize various initiatives. Ironically, it is often the case that the roadmaps, as documents in their own right, are not harmonized with each other in terms of standardizing on look-and-feel, content, and stakeholders; additionally, there typically are no conceptual linkages between roadmaps to support an ability to navigate seamlessly between higherlevel roadmaps and lower-level roadmaps. The result is often that roadmaps are difficult to bring together in a consistent and coherent view of the enterprise plans. A Roadmap Framework attempts to address these issues by creating re-usable templates of roadmaps that are standardized in content and scope/detail and also conceptually relate to each other in a robust manner so that, put together, they provide traceability of planning activities from strategy to delivery. So a Roadmap framework simultaneously improves productivity (via pre-defined templates) and quality (by defining relationships and linkages between each template). The framework does this by leveraging a few concepts: Stakeholder Concerns are the important questions, like cost or interdependency, which the intended audience wants the roadmap to answer. Every roadmap is created for a specific set of Stakeholders. Roadmap Continuum is the concept that roadmaps can be created anywhere along a continuum of levels of strategic scope, abstraction, or granularity. As a general rule, the “higher” levels of the altitude continuum (think of a “50,000-foot” view vs a “5,000-foot” view), have a wider scope, are less concrete (i.e., less prescriptive) and more strategic than the “lower” levels, which get increasingly focused, detailed and tactical. Altitude or Tier is a specific, defined place (i.e., a conceptual “height”) within the roadmap continuum that indicate the characteristics (i.e. purpose, audience and content) of a roadmap that is created at that altitude/tier. Roadmaps at the same Tier have a consistent look-and-feel. The following diagram illustrates the role of these concepts in a simple example roadmap framework: Higher-level: More Strategic More Summarized Roadmap Continuum Tier 1: Strategic Roadmap Stakeholders: Executives Planners Stakeholder Concerns: Strategic Goals Total Spend Tier 2: Portfolio Roadmap Stakeholders: Portfolio Mgr LoB Mgmt Stakeholder Concerns: Investment Stream Business Capability Page 5 of 22 Lower-level: More Tactical More Detailed Tier n Roadmap Framework One can quickly see that it is the Stakeholder Concerns that drive what content must be contained in the roadmap. By understanding stakeholder concerns and identifying clusters of overlapping or related concerns, the roadmap author can identify candidate information content for the roadmap as well as who the target audience is. Logically, this means that before a Roadmap framework can be constructed, a standardized and reusable list of Stakeholders and their Concerns must be assembled. An example of this type of analysis is presented in Section 2: performing this analysis for each specific company is an important step to ensuring the resulting Roadmap framework reflects the company’s specific concerns and information needs. The degree of strategic orientation along with the scope/detail of the content “pins” a roadmap to an altitude/tier. Roadmaps relate to each other by conceptual linkages (based on data points in common between the two roadmaps), which provides the structure that defines the framework of roadmaps. Section 4 introduces a realistic example of a 5-tiered framework for roadmaps that addresses a range of stakeholders from upper/executive management to project planners. 1.3 Implementing a Roadmap Framework The ideal way to achive a dynamic, living framework of roadmaps is to maintain a central data store from which the various roadmaps in the framework are generated. Unfortunately, there are few competent roadmapping tools on the market, though a few of the better EA tools will generate them. These tools generally offer a few different visualization options and don’t generally allow you to custom-design new ones. The alternative is to manually draw the roadmaps with a tool such as Visio. While this will provide complete flexibility regarding how you wish to visualize the roadmap, it will require continuous attention to manually update the roadmap datapoints to ensure all roadmaps remain in sync. 2 ROADMAP STAKEHOLDERS AND CONCERNS This section lists the primary audience (stakeholders) for roadmaps created within this example framework, along with the concerns (i.e. topics of significant interest) that the roadmaps are intended to address. Many stakeholders share similar concerns, meaning that they can be satisfied by a common set of roadmaps. Most stakeholders will be primarily interested in only one or two tiers of roadmaps, not all roadmaps at all tiers. Stakeholders: Corporate CIO and Executive Management Enterprise Architecture and Corporate Transformation Planners Senior IT Management: Directors, Assistant Directors and Managers for BRM, Governance & Strategy, Information Magement, and Portfolio Delivery Enterprise IT: Information Management and Technology Integration Committee Business Management Portfolio Management: PMO, Product Category Leads, Portfolio Architects, Process Owners Project Management: Project Sponsors, project staff, Product Owner, App. Owner, Architecture Owner Page 6 of 22 Stakeholder Concern Mapping The following table shows an example mapping the highest priority Stakeholders Concerns that these roadmaps particularly will need to provide information about. These concerns will be presented in the appropriate context with regard to each stakeholder’s role in the organization. Concern Name Stakeholders Concern Description Port. Mgmt Architectural (or Maturity) Plateaus (Transition States) Business Applications How are transformations/changes bundled together to make coherent steps forward toward the Target State? What existing Business applications are involved? Business Services What Business Services are involved? Capabilities Sr. IT Mgmt ✔ EA & Xfrm Planners ✔ ✔ ✔ What Business Capabilities are involved? ✔ ✔ Cost What will be the cost of this investment? ✔ ✔ Interdependencies What are the interdependencies with other existing, in-flight or planned initiatives, Capabilities, or Processes ✔ ✔ ✔ Strategic Alignment What goals/objectives/actions does this support and promote? Does this support the Mission or Vision? ✔ ✔ ✔ Tech Elements What IT applications and infrastructure or platforms are involved? ✔ ✔ ✔ ✔ What is the timeline (duration or interval) for realization of benefits? Ent IT Bus. Mgmt ✔ ✔ ✔ ✔ Prj. Mgmt ✔ ✔ Timeline Corp. CIO & Exec Mgmt ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ xxx xxx xxx xxx 3 STATES OF APPROVAL FOR AN ACTIVITY Items on the roadmaps in the framework are colour-coded to indicate whether they are in-flight, planned, have been proposed but not assessed, and other “Approval Stages”. A universal set of states of Approval for any roadmapped activity in the framework have been defined as follows: Unassigned: the activity has a proposal in some early stage of development and has not yet been submitted to move it into “Proposed” state. This is also a catch-all stage for any activities which seem to have fallen through the governance cracks to the extent where it is unknown what stage it is in. Proposed: the activity been submitted for assessment to the relevant strategic planning or investment planning governance group. Requisite business case development has been conducted. Planned: the activity has been proposed and approved, but is not yet being executed. Denied: the activity has been proposed but rejected. However, it was deemed valuable to retain the activity on the roadmap (perhaps due to implications for other activities or perhaps because it will be re-proposed later). In-Flight: the activity has been proposed and approved, and is currently in execution. On-Hold: the activity has been proposed and approved but has been put on hiatus, either before or after it began executing. Cancelled: the activity has been proposed and approved but subsequently has been cancelled, either before or after it began executing. However, it was deemed valuable to retain the activity on the roadmap (perhaps due to implications for other activities). Completed: the activity was In-Flight and has deemed to be now completed. The Approval Stage lifecycle is illustrated by the following state machine diagram: Started Done Page 8 of 22 4 THE ROADMAP FRAMEWORK 4.1 Roadmap Overview The following diagram provides an overview of an example 5-tier roadmap framework: Roadmap Continuum Tier 1 – Strategic Investment Roadmap Purpose: Overview of initiatives from the strategic plan, showing estimated investment costs and grouped by affinity (investment theme, Strategic Priority, Capability, etc.) Audience: Corp. Executives, Sr. Business Mgmt, Transformation Planners, Sr. IT Mgmt, EA Inputs: Strategy (Goals, Objectives, Strategic Priorities, etc.), Strategic Plan, Assessed Business Cases, Assessed Opportunity Statements Higher Level: More Strategic More Summarized Tier 2 – Transformation Roadmap Purpose: Overview of initiatives from the strategic plan, mapped to Work Packages in Transitional States (Maturity increments) and showing interdependencies, work package approval status and affected Capabilities. Audience: CIO, Transformation Planners, EA, Domain Architects, PMO Inputs: Strategy (Goals, Objectives, Strategic Priorities, etc.), Strategic Plan Transformation Roadmap – <Transformation Name> Project Status Version: 1.0 Lifecycle: Draft Submitted Approved Approved By: <name> LEGEND Modified By: <name> Last Modified: 10/9/2018 Legend Planned On Hold Not Approved Unknown Dependency connector Dependency 1 label A Associated Work Package XXX Transition 2: <Transition Name> Transition 3: <Transition Name> <Transition State Description> <Transition State Description> <Transition State Description> A Action In progress Proposed Transition 1: <Transition Name> Action <Strategic Action> Goal D Strategic Plan Objective Goal Objective E <Strategic Objective> <Strategic Action> G <Strategic Objective> Work Package D Work Package C Work Package H Cap1 Work Package E Transformation Work Packages Work Package B <Work Package Name> <Work Package Name> Linkage: Activities from the Strategic Plan Cap3 Work Package H <Work Package Name> <Work Package Name> Work Package J Work Package J <Work Package description – Approval State: Proposed> Cap4 <Work Package Name> <Work Package Name> I <Strategic Goal> <Strategic Objective> Objective Work Package A <Target State Description> J <Strategic Goal> F Objective C <Strategic Objective> B <Work Package Name> Target State: <Transition Name> Goal <Strategic Goal> <Strategic Action> Action Capability H Work Package J <Work Package Name> <Work Package Name> Cap1 Work Package F Work Package C Work Package F <Work Package Name> Work Package I <Work Package Name> <Work Package Name> <Work Package Name> Cap3 Work Package B Work Package G Work Package C <Work Package Name> Work Package I <Work Package Name> <Work Package Name> <Work Package Name> Cap2 Linkage: Work Packages Tier 3 – Strategy Realization Roadmap (optional) Purpose: A break-down of large Work Packages into milestones (Capability enhancements, project outcomes, maturity improvements, etc.), showing approval status. Audience: EA, Domain Architects, PMO Inputs: Work Packages, Work Package inter- Linkage: dependencies Work Packages Tier 4 – Portfolio Delivery Roadmap Purpose: Central delivery planning and management roadmap for a Portfolio/Segment, showing dependencies between Business Programs/Projects and IT foundational Programs/Projects. Audience: CIO, EA, Domain Architect, PMO, IT and Business Management, Portfolio Manager Inputs: Work Packages, Work Package interdependencies, (analysis) Work Package translation to Programs/Projects, affected Capabilities Strategy Realization Roadmap – <Sector Name> Project Status Version: 1.0 Lifecycle: Draft Submitted Approved Approved By: <name> Q2 Q1 Desc2 In progress Planned Proposed Not Approved On Hold Unknown Dependency between Milestones Milestones Modified By: <name> 2019 Q4 Q3 Milestone Description Milestone Description Desc3 Desc3.1 Desc3.2 Desc3.3 LEGEND Last Modified: 10/9/2018 Legend 2018 Current State Desc1 2020 Q2 Q1 Q2 Q1 2021 Q3 Q4 2022 H2 H1 H1 2022 Target State H2 Milestone Description Desc3 Work Package1 Milestone Description Milestone Description Milestone Description Desc1 Desc2 Milestone Description Milestone Description Q4 Q3 Desc4 Desc4.1 Desc4.2 Milestone Description Desc4 Desc5 Milestone Description Milestone Description Milestone Description Milestone Description Work Package 2 Milestone Description Milestone Description Milestone Description Milestone Description Milestone Description Milestone Description Milestone Description Milestone Description Linkage: Work Packages Work Package Milestones Work Package 3 Milestone Description Milestone Description Milestone Description Milestone Description Work Package 4 Milestone Description Milestone Description Milestone Description Work Package 5 Sector Delivery Roadmap – <Sector Name> Version: 1.0 Project Status Lifecycle: Draft Submitted Approved Approved By: <name> Last Modified: 10/9/2018 Legend LEGEND Modified By: <name> In progress Planned On Hold Proposed Not Approved Unknown Dependency connector Q4 Q1 Dependency 1 label Q3 Capability 1 Capability Legend General Note 2020 2019 Q2 XXX Cap1 2018 Q1 Q4 Q1 Q2 Q3 Q2 Q4 H1 <Capability 1> 2022 2021 Q3 H2 H1 Cap2 <Capability 2> Cap3 <Capability 3> Cap4 <Capability 4> H2 Programs/Projects <Program Name> <Project Name> <Project Name> 2 <Project Name> Cap4 <Program Name> 1 <Project Name> <Project Name> Dependency Connection Notes 1 Service Enhancement Roadmap – <Service Name> Version: 1.0 Lifecycle: Draft Submitted Approved Project Status Approved By: <name> Process, Governance & Organizational Changes Q2 LEGEND Modified By: <name> Last Modified: 10/9/2018 Legend 2018 Q1 In progress Planned On Hold Proposed Not Approved Unknown 2019 Q3 Q4 Q1 Q3 Q4 Q1 <Description of Change> <Description of Change> Dependency connector 2020 Q2 Q2 Q4 H1 <Description of Change> 1 <Project Name> Interdependencies & Other Notes 1 Business Projects <Project Name> 1 <Project Name> <Project Name> <Project Name> <Project Name> <Project Name> 2 <Project Name> <Project Name> 1 2 <Note 2> 3 3 <Note 3> Cap3 4 <Note 4> <Program Name> <Project Name> 2 <Project Name> 4 <Project Name> <Project Name> Cap5 Linkage: Programs Projects H2 Lower Level: More Tactical More Detailed <Project Name> <Dependency description> 2 <Description of Goal/ Capability achieved> <Dependency description> <Description of Goal/ Capability achieved> <Description of Goal/ Capability achieved> <Note 1> Cap2 <Project Name> Dependency label H1 <Dependency Note> 2 <Project Name> <Description of Change> <Project Name> Dependencies on Platform Maintenance & otherPrograms Upgrades <Project Name> 2021 H2 <Dependency Note> 2 Programs/Projects <Description of Change> <Project Name> Milestone Achievement 1 2021 Q3 1 <Program Name> IT Foundation Projects Tier 5 – Service Enhancement Roadmap (optional) Purpose: For specifically-prioritized enterprise-grade services (eg., Analytics). A description of the planned changes for an enterprise service, showing servicerelated business and technical (maintenance) projects and their approval status, required changes to process, governance or organization, project interdependencies and capability improvements. Audience: Domain Architect, PMO, Service Owner, Program Manager Inputs: Service Strategy and Strategic Plan Servicerelated Programs/Projects, Project interdependencies, affected Capabilities Business Projects Cap1 <Description of Goal/ Capability achieved> Page 9 of 22 5 TIER 1 – INVESTMENT ROADMAP Page 10 of 22 5.1 Purpose Provide a 5-year overview of costs, and the distribution of costs, for initiatives from the strategic plan. 5.2 Stakeholders Corporate Executives Sr. Business Managment Transformation Planners Sr. IT Management Enterprise Architects 5.3 Concerns Addressed What are the planned investments and what is our Run/Grow/Transform ratio in a given area? Which areas are we investing in – what are our investment themes? What are the estimated costs for each investment? Do the investments indicate an overall alignment to support the strategy and strategic priorities? 5.4 Context and Inputs Strategy and strategic priorities Sector strategic plan and Vision Assessed business cases and opportunity statements Enterprise Capability model 5.5 Description This roadmap may consist of a single artifact or multiple artifacts, depending on the number of strategic plan initiatives and the number of categories they are grouped into. The main body of the roadmap a spider-web display that shows how each initiative from the strategic plan drives the strategic plan forward to the end state Vision, which sits in the center of the web. Each initiative is represented as a circle that is colour-coded based on the nature of the investment (Run/Grow/Transform) and sized based on the estimated investment cost (>$1M, $100K-$1M, or <$100K). The name of the initiative appears adjacent to the circle. Initiatives are grouped by year and by an affinity that is meaningful to the stakeholder audience (such as investment theme, GoA Strategic Priority, Capability area, Ministry, etc.). Initiatives that are expected to extend more than a single year may be indicated by a thick line marking the expected duration. Transitional steps in the strategic plan may be represented by focus areas listed by year or other period across the top of the roadmap. Page 11 of 22 6 TIER 2 – TRANSFORMATION ROADMAP Page 12 of 22 Here is an alternate format for the Transformation Roadmap: Page 13 of 22 6.1 Purpose Describe the strategic plan as a Work Package-based transformation with a series of zero or more transitional phases (architectural plateaus) to the Target State. 6.2 Stakeholders CIO Strategic and Transformation Planning groups PMO and Demand Management Office Enterprise/Portfolio/Sector Architects 6.3 Concerns Addressed What are the activities in the strategic plan? What work packages are required to realize the strategic plan and what stage of Approval are they in? How should the transformation be orchestrated as a series of transitional phases? What are the inter-dependencies between the work packages? What strategic Capabilities are involved in this transformation? 6.4 Context and Inputs Sector strategic plan Enterprise Capability model Transformation Maturity Model/Architecture Plateaus Work Package definitions Work Package dependencies analysis 6.5 Description This is a single artifact per Transformation. The main body consists of two swimlanes, one depicting transformation activities from the strategic plan (or ad-hoc introduced opportunities), and the other depicting the Work Packages required to execute each of the transformation activities. Elements in both swimlanes are arranged in a series of Transitional States, leading from the Current State to the Target State. Each Transitional State, upon completion, is designed to leave the organization and info-technical environment in a stable state, so that if the transformation were to be abandoned upon completing any transitional state, the organization could continue to operate smoothly: this is a defining characteristic of best-practice Transformation Plans. These stable states (sometimes referred to as Architecture Plateaus) are indicated on the roadmap as gaps between the transition phases/stages. How the achievement of a stable state is assured is dependent on the transformation approach being leveraged: it can be based on reaching a target Maturity level (if the transformation is Maturity-model-based (eg., CMMI)), on the realization of a new or rationalized Capability (if Page 14 of 22 Roadmap Framework a Capability-based planning approach is being used, or simply just based upon a suite of highly-cohesive, loosely-coupled activities/changes. Each transformation activity is mapped to one or more work packages that realize (deliver) that activity. These transformation activities should have a correlation to the “strategic investments” depicted in the Strategic Investment Roadmap (tier 1). Work packages address the people, process, and technology changes required to execute the transformation, and are scoped from the size of a Program down to the size of a Capability increment, depending on the nature and scope of the transformation being planned. Work packages can have several attached annotations or decorations: they are color-coded to Approval stage (Proposed, In-Flight, etc., as described in Section 3 above). Inter-depencies between Work Packages are depicted with connectors and labels or, if connector lines would impact readability, by using the “is dependent on” icon with a label. Work packages that introduce or change strategic Capabilities have these impacted Capabilities indicated with a label. Page 15 of 22 Roadmap Framework 7 TIER 3 – STRATEGY REALIZATION ROADMAP (OPTIONAL) Page 16 of 22 Roadmap Framework 7.1 Purpose Break down the large (Program-scoped) Work Packages associated with a transformation strategic plan into finer-grained milestones scoped at a project or Capability enhancement level of granularity. 7.2 Stakeholders Enterprise and Domain Architects PMO 7.3 Concerns Addressed What work packages constitute the transformation? What will the target state look like upon completion of these work packages? What milestones (projects, project phases, capability enhancements, etc.) are associated with the work packages? What is the approval status of these work packages and their associated milestones? 7.4 Context and Inputs Transformation work packages Work Package milestone break-down Work Package/milestone dependency analysis Assessed business cases, opportunity statements and project charters 7.5 Description This is an optional roadmap, appropriate for transformations for which large-scoped Work Packages have been defined that need further refined elaboration. The main body of the roadmap contains one or more solid bars that indicate a Work Package. Diamonds, indicating milestones, are spaced along the Work Package, along with short text describing each milestone. Both the work packages and the milestones are colour-coded to indicate their Approval status (proposed, planned, on-hold, denied, etc.). Dependencies between milestones are indicated via connector lines. A timeline is laid out across the top to indicate general sequencing against a 5-year plan, though there is no intent to indicate exact start/end dates for the initiatives. This timeline is bordered by a Current State description on the left, and a Target State description on the right. Page 17 of 22 Roadmap Framework 8 TIER 4 – PORTFOLIO DELIVERY ROADMAP Page 18 of 22 Roadmap Framework 8.1 Purpose Provide a delivery roadmap for a Portfolio or Segment of the organization, showing the Business Programs and Projects, and any dependencies to IT foundational Programs and Projects. 8.2 Stakeholders CIO Enterprise and Domain Architect PMO Business and IT Management Portfolio Manager 8.3 Concerns Addressed What are the Business Programs/Projects? What are the dependencies between the Business Programs/Projects? What are the IT Foundations Programs/Projects that support the Sector? What dependencies exist for Business Programs/Projects on IT Foundations Programs/Projects? What is the timeline for the programs and projects? What Business Capabilities are created/enhanced How will the Target State compare to the Current State after the delivery of these programs/projects? 8.4 Context and Inputs enterprise Capability Model transformation work packages projects architectural dependency assessments 8.5 Description This roadmap provides a centralized view of all IMB programs and projects within a Sector. The presentation is divided into two main horizontal swimlanes: the top swimlane contains the Business Programs and Projects for the sector, while the bottom swimlane contains the IT Programs and Projects that deliver foundational capabilities required by the business-oriented Programs. Programs can contain Projects nested inside them to provide greater insight. Programs and Projects are colour-coded according to whether they are in-flight, planned (approved), proposed, not approved (denied), on-hold, or of undetermined status (not known, or still preliminary and not yet proposed). Page 19 of 22 Roadmap Framework A timeline is laid out across the top to indicate sequencing against a 5-year plan, though there is no intent to indicate exact start/end dates for the initiatives. This timeline is bordered by a Current State description on the left, and a Target State description on the right. Connection lines are drawn from a Program in the Business Services swimlane to a Program in the IT Services swimlane to illustrate the identified dependencies. To make it easier to track, identifaction labels are attached to the start and ends of lines. Red tags appended to the Program indicate which Capability from the Company Capability Model is being built out. Yellow tags appended after the red tags map to observational notes that provide context or highlight risks or dependencies. Page 20 of 22 Roadmap Framework 9 TIER 5 – SERVICE ENHANCEMENT ROADMAP (OPTIONAL) Page 21 of 22 Roadmap Framework 9.1 Purpose Provide a multi-faceted roadmap for more detailed planning and management for enhancing important enterprise services, such as Analytics, that are more rigorously governed. For example, as part of the Service Strategy phase of an ITIL service. 9.2 Stakeholders/Concerns Domain Architect, Service Architect Service/Product Owner PMO 9.3 Concerns Addressed What are the planned Service enhancement projects? What are the planned platform maintenance and upgrade projects? What are the dependencies between the planned Service enhancement projects? What is the timeline? What are the dependencies between the service projects and other projects/programs? What Service Capability enhancements will be realized? What Process, Organizational or Governance changes will be required as a result of these projects? 9.4 Context and Inputs Company Capability Model Sector Delivery Roadmap 9.5 Description This is a series of artifacts; each artifact describes a set of projects required to deliver or enhance an enterprise Service using a common Gantt-like approach (i.e. timeline and bars). Horizontal swimlanes provide avenues for describing the Process/Governance/Organizational activities, the required Projects, the platform maintenance/enhancement activities (which could generate interdependencies with the scheduled projects), dependencies on other Programs or Projects, and Capabilities (from the the Company Capability Model) or Goals (from the Stategy Map) that will be achieved. Projects and Programs are colour-coded according to their Approval status (in-flight, planned, proposed, etc.). Dependency lines may be drawn between projects within the Program to ensure that sequencing changes of individual projects take into account these dependencies. Alternatively, dependencies may be indicated simply by means of the dependency label in conjunction with the “is dependent on” icon (for a dependent project). Page 22 of 22