The Spectrum of New Business Relationships Producers and contractors share one objective—to reduce the cost of doing business. To this end, oil companies are converging to fewer service suppliers and expecting more of them. Service companies are organizing themselves to provide better service. A group of drilling, petroleum technology, completion and asset managers discusses how their companies are making these changes work to their advantage. STEPHANE CHAFCOULOFF Comoderator Oil companies, whether majors, independents or state-owned, are evaluating how best to use their resources to remain profitable. Most have begun to outsource noncore activities. How does your company view outsourcing? DAVID BLACKWOOD Stephane Chafcouloff Comoderator Montrouge, France Roger Goodan Comoderator Houston, Texas, USA BP considers itself, certainly in the North Sea, to have gone quite far down the road of outsourcing. Four years ago, we took what was seen as a fairly bold move in outsourcing our accounting activities. It was the first major outsourcing, and not a technical area, but it was thought at the time to be pretty close to a core activity. It’s been very successful and challenged our thinking on what is and isn’t a core activity. It also clarified the distinction between accounting and management control. STEVE DOLE We’ve outsourced some of PanCanadian’s noncore activities in facilities engineering and facilities construction, but we haven’t outsourced drilling or completions. We’ve developed a strategic alliance with Dowell for stimulation services. But that’s not outsourcing in the sense of delegating engineering to their side. While we still maintain an engineering expertise, we can take advantage of Dowell’s capabilities. We’ve removed duplication of effort in our stimulation process—design, execution and evaluation. FREDDY PÉREZ At Lagoven, we’re working toward outsourcing all noncore activities, from well construction and maintenance, through logistics and supporting services to facility design and construction. Reservoir management, even though a nondelegable core business activity, is being supported by joint efforts with third parties, including service companies. This is achieved through integrated In this article, DESC (Design and Evaluation Services for Clients) is a mark of Schlumberger. 4 Oilfield Review Jerry Anderson Mobil Oil Canada Calgary, Alberta, Canada David Blackwood BP Exploration Aberdeen, Scotland Steve Dole PanCanadian Petroleum Limited Calgary, Alberta, Canada Gavin Humphreys Shell UK Exploration and Production Carl Lawson Phillips Petroleum Company Bartlesville, Oklahoma, USA reservoir studies that result in better reservoir characterization, from which optimum designs can be derived. With this approach, we incorporate the best knowledge to identify the most efficient economic means to use state-of-the-art technology and achieve good operational capability. CARL LAWSON Freddy Pérez Lagoven Caracas, Venezuela Summer 1995 Reservoir management is also sacred to Phillips, and we don’t outsource it. We do some outsourcing on the drilling side. In remote locations, like Papua New Guinea and Cameroon, we are turning a lot of our business over to the drilling contractors or the service companies. In these areas, where we don’t have the infrastructure to take care of the operation, we outsource it by forming an alliance or giving an integrated service contract. Partnering is the only way to complete a cost-effective operation. Our alliance in Papua New Guinea was very successful. The well drilled before the alliance cost $17 million. Under the alliance, we drilled the next well for less than half that cost—$8.1 million. We also work with integrated services packages, such as with Halliburton for our offshore China operation. They picked the 5 service companies and the drilling contractor, and we supplied the drilling supervisors on the rig who worked with a small engineering group on the mainland. DAVID At BP, our global organization is divided into 42 assets, with 40% of them based in Aberdeen. Functionally, we have a very light touch—we have a broad strategy but allow individual assets a fair degree of autonomy. No two assets will necessarily act in exactly the same way. If we look at early production schemes, in the classic role, the North Sea operator went to ten different service companies and tried to orchestrate them all—drilling, a rig-based vessel to house the production facilities, supply and operation of the production facilities, and then export to a tanker. The Machar field is an example of what success can look like—the project management was outlined by BP, but the project was essentially managed outside the company.1 Other assets might not take that approach. [For more on this project, see “Integrated Services,” page 11.] Drawing an analogy with new field development, when anyone wants to design a platform these days, in comes an engineering company to do the whole thing. So, philosophically, everyone crossed that outsourcing bridge years ago. In one asset, we’ve just extended it to the other end of the life of the field by taking the reservoir engineering out of the BP organization. GAVIN HUMPHREYS At Shell UK Exploration and Production [Expro] we have integrated drilling engineering, completions and well services into well engineering organizations. Using a well engineering business process model, we defined our core and noncore activities, then developed a program to outsource noncore activity when this makes business sense. We were then able to define our generic organization and manning requirements. In our model, we treat project management as a core business, so within any outsourced projects we always retain a Shell well engineer as the project manager reporting to a Shell head of well engineering. The Expro model for the North Sea, and our definitions of core and noncore business, may not be appropriate to other Shell operating companies, which may develop different models on the same principles. CARL In remote locations, we specify in our bids that we want a project, or logistics manager, who is usually a drilling contractor. In integrated services packages, I’d like to see service companies have one individual taking care of all the product lines. If I’m working with a number of people, and don’t have one entity I can contact, I fall back on the traditional way of doing business. FREDDY At Lagoven, we do not completely outsource project management. In cases where we have third parties performing specific tasks, even with Lagoven personnel as part of the team, we currently maintain leadership by means of a Lagoven project manager. For special projects, such as exploration wells in the Orinoco Delta—at around 20,000 ft [6100 m]—we create a special task force for the engineering design. Then we bring the service companies and drilling contractors into the team so that a comprehensive review of the design can be carried out. This way, specific levels of know-how, technology and operational capability can be put into place for designing and executing the most cost-effective well construction plan. ROGER GOODAN Comoderator There are many approaches to outsourced project management—to name a few, drilling contractor, service company and engineering company, meaning the company that builds platforms. What are the roles of these three in your projects, and which usually has the position of lead contractor? DAVID We expect the service company to be the lead contractor, and to bring along a drilling unit provider. The drilling services we’re looking for include semisubmersible capability, jackups and workover capability. We select a “best-in-class” contractor in each category of required service. Very few people can do everything for you, so some sort of group will come together—an integrated services contractor or contracting alliance. Within the alliance agreement the parties have worked up their share of the development cost—the actual cost of the project. Everyone knows the 6 Oilfield Review GAVIN Our lead contractors on our North Sea platforms are the drilling contractors who have created alliances with our well services contractors. With our mobile rig fleet we have created a subsea alliance that integrates the engineering effort of our lead drilling and subsea completions contractors with our subsea equipment manufacturers. In this environment, we provide to the alliance contractors a conceptual design of our requirements, which they translate into a detailed program to fulfill our objectives. JERRY ANDERSON On lead contractors, Mobil has not yet gone as far as Shell and BP. We utilize a lead contractor in a coordination role, and select the contractor based on what makes sense for that particular job. I would agree with Carl—in a remote location, the drilling contractor is the most likely candidate, but in others it could be a service company. We maintain ultimate control for approval of personnel on our jobs and the contractor or service provider coordinates the various services. Along those lines, we also use turnkeys where they make good business sense for Mobil. This past year we drilled an exploration well in Egypt using a turnkey contract. We didn’t have a presence in the country, but the turnkey contractor had an infrastructure set up, and was able to meet the required timing. We also recently turnkeyed a group of shallow wells in eastern Oklahoma. A local contractor familiar with the area could do it cheaper and better than we could. Generally speaking though, we find that on deeper, higher pressure wells and remote wells, we can simply do it for less money than a turnkey. CARL number, we set the target costs, and then everyone shares in the gain and the pain of either getting above or below that target cost. The project manager, whether from BP or a contractor, is dedicated for the life of the project. This approach works only if people within the project management team can make commitments on behalf of their organizations. FREDDY It is our view today that the people who are connected to the reservoir should be playing the major role, and leading for the future. We see drilling the well as just another service, which should respond to the reservoir needs. This could vary if the project were divided into specific tasks; then the service of most value, and not necessarily the most costly, should have the leading role. CARL For Phillips, that has already taken place in China, where we’ve used the drilling contractor as an integral part of integrated services. The service company, as project manager, chose the drilling contractor as part of the services they offered. We have also operated another way, with three groups—the drilling contractor, the service companies and the operator—in a type of alliance. On single wells in remote locations, we use the drilling contractor as the lead project or logistics manager—the one with the best local knowledge. We want somebody who knows how to get the job done in a country, how to work with the government officials, how to get materials into the country quickly and from the warehouse to the location. Summer 1995 We have also found it difficult to get a turnkey contract for drilling exploration wells in a remote location. Contractors are unwilling to turnkey because the risk is too high, or they have to put such a large risk factor into the contract that the cost would be unreasonable. We tried to bid a Cameroon well out as a turnkey operation but no one was willing to take the risk. The Gulf of Mexico and onshore US are areas where we have used turnkeys. GAVIN I believe that to optimize turnkeys, the well engineering contractor needs to be able to produce the same product continually, and so learn and make money over the full project. Shell recently turnkeyed more than 120 similar wells in Oman very successfully. In Expro, however, we do not often have this environment. Technology continues to develop—with more horizontal and multilateral wells—and as such we are unable to clearly define to our contractors our requirements, which they use to estimate a cost. Turnkey in this environment is simply unfair and in contradiction to the win-win environment we advocate. 1. For other outsourcing by BP: Cross J: “IT Outsourcing: British Petroleum’s Competitive Approach,” Harvard Business Review (May-June 1995): 94-102. 7 STEPHANE I’d like to shift gears here, and focus on one of the newer roles of service company people. Placement of service company people in the operating company office has been a growing trend—a prime example is the rapid growth in Dowell’s DESC program. [For a review of the DESC Design and Evaluation Services for Clients program, see “The DESC Engineer Redefines Work,” page 40.] What do you think about service company personnel posted in your organization? STEVE We feel strongly that it affords us tangible and significant benefits. Three Dowell engineers have been working in PanCanadian for almost four years. By now, these fellows fit right into our organization—they’re part of the completions team. They’re involved in our project planning, design and execution, and having them across the hall from our engineers helps us move through the designredesign iteration quickly and effectively. We have empowered them to act as efficiently as possible, which streamlines decision making. If they decide something needs to be done, there’s not a lot of negotiating. Having those folks in our office also helps us see how Dowell works, and helps Dowell focus on the reservoir rather than on horsepower or volume of fluid pumped. Our mutual goal is to extract hydrocarbons as cheaply as possible, and dollars per barrel of oil is what we’re both targeting. By focusing on the reservoir, we can work toward that goal. That’s the biggest benefit—getting everyone focused on that common objective. However, what ultimately makes it work is having the right people—people who can fit into the organization. In the early stages there was some work to develop the required trust, but once we got by that, it’s been onward and upward. STEPHANE The Dowell engineers focus mainly on completion engineering. How important would it be to have the expertise to develop the well from A to Z? STEVE Today we’re looking for specific technical expertise. But at the same time, we want a link to the broader picture so that we can identify the advantages in using other kinds of contractor expertise. For us, this is another benefit of having DESC engineers on board: they give us access to other parts of the Schlumberger organization. For example, our DESC engineers tapped into other Schlumberger people to help us with a completion design for a zone that neither PanCanadian nor other operators had been able to complete successfully. A team of our people and Schlumberger people succeeded in getting commercial production out of that zone. FREDDY We can make the best use of service company expertise if the engineer works closely with our people, whether in our office or in the service company office. We want the service company to understand our reservoirs, and one way to do that is to get into our office, dig into the files and identify ways to improve our productivity. This comes about as a result of a joint diagnostic study of the well from which specific services are designed and evaluated economically. Close interaction and effective communication between the parties make approvals more efficient. JERRY Mobil makes effective use of service company engineers in our offices. We have offices for service company engineers, they are hooked up to our e-mail system and network, they attend our meetings and interact with our reservoir management teams as participating members, just like Mobil employees. We have a number of service company engineers in place, in particular, pressure pumping engineers and some well performance people in our drilling groups. This is one form of outsourcing in which we utilize service company people to do things that they do well. This frees our people to work on things that are of higher value to us and that they are best suited to do. GAVIN In Shell Expro, we also have all our lead contractors networked into our main well-engineering data base, and in some cases Shell senior well engineers move into the lead contractor’s office to head the project from there. Where we have developed quality improvement projects, our contractors and our lead contractor’s subcontractors are involved in the quality management process since we value their contribution to the well engineering. I’m not against the principle of contractor and Shell Expro staff interchanging their respective roles. There is value in everyone understanding better what everyone else does. STEPHANE We’ve talked about many forms of outsourcing, such as turnkeys, integrated services, alliances and service company engineers in the oil company office. Does your company have a model for these new types of contractor-operator relationships? Our mutual goal is to extract hydrocarbons as cheaply as possible… By focusing on the reservoir, we can work toward that goal. —Steve Dole FREDDY At Lagoven we have experienced and analyzed different relationships, and from a technology capture point of view, we believe that the fastest way to transfer technology is to let technology users pull it in from technology providers. Incentive contracts focus everyone’s effort on doing just that by instilling a culture of working together. This allows better use of standard technology and faster adaptation of new technology—not for the sake of fast technology transfer, but because the partnership knows it makes good business sense. DAVID There are many models for partnerships, but they can collapse to look like one. We try not to limit our possibilities with language. The issue is the alignment of the objectives on both sides. In the simplest of terms, we both make our money the same way. 8 Oilfield Review JERRY At Mobil we see a spectrum of business relationships ranging from the traditional day-work model all the way to turnkey. Between these extremes are many other options, including strategic alliances, integrated services and incentive contracts. We prefer to call these Enhanced Supplier Relationships, or ESRs. We encourage our drilling people worldwide to do what makes sense for their local operation. Our approach is to maximize the net present value of our wellbore assets. Driving down cost may be the biggest factor, and that’s what we’re doing with ESRs. We are using them in some form all over the world. To date, we’ve had the most success with the strategic alliance, working with our service providers to drive down total costs and sharing in the savings. [For more on alliances, see “Alliances in the Oil Field,” page 26.] We are beginning to expand these into integrated services, allied multiple services. We have also had success in the integrated services approach by putting together the drilling contractor and one or more service companies, appointing a lead, then optimizing from that standpoint. CARL I agree that no single operator can to do all the R&D. Amoco’s drilling R&D department has talked with Phillips and Conoco about an alliance in which we will share their facility to do research and development, and share the cost. I’m in favor of keeping R&D alive, and this may be a way of doing that. JERRY Much of what the drilling R&D group does in Mobil is technical service work. We do very little pure research and development anymore, but when we do, it is in conjunction with the major service companies. We don’t worry much about confidentiality. We recognize that we have to work jointly if we’re going to accomplish anything worthwhile. Unless it’s something particularly confidential to Mobil, we are glad to work with the major service companies. …we believe the fastest way to transfer technology is to let technology users pull it in from technology providers. GAVIN I have a bit of a problem differentiating between integrated services and strategic alliances. You should do what’s most appropriate for the business. You shouldn’t use a model that prevents you from maintaining flexibility in relationships with your lead contractors and the service industry. —Freddy Pérez JERRY We’ve talked here about the relationship between the operator and the service company, but what we have found in developing ESRs, in strategic alliances in particular, is that the internal partnering within our own company is equally or even more important than partnering between the operator and service company. When we map our processes and then overlay those with the processes of our service company—with the goal of driving out waste—we often find most of that waste within our own company. Removing this waste requires involvement of all the contributing departments within the operating company as well as the service company. GAVIN I support Jerry’s view. If we can’t involve all members of our oil company community who contribute to the well engineering process, we will fail. We need complete commitment from the petroleum engineering, contract and procurement people to realize the full savings potential of a well engineering business process. ROGER For Schlumberger, the most active areas for alliances and integrated services are North America and the North Sea. Only in the last year has the trend reached West Africa and just now is extending to the Far East. This global expansion raises a key question: Can service companies and operators also expand the scope of their work together to include research, shared technology or intellectual rights? Is confidentiality a problem? FREDDY Petroleos de Venezuela (PDVSA) affiliates have a research and development institution—Intevep—that provides services for the oil and gas industry. This institution has several areas of activities. In addition to R&D, there are technical services, which assist operators in evaluating, procuring and adopting existing technology, as well as developing differentiating technology for our business needs. However, joint R&D projects have been developed with other operators, universities and service companies. The funding of these projects is mutually agreed upon, and varies with the scope and expected results. Confidentiality is not a problem, but a matter of understanding upon which there must also be agreement. GAVIN There has to be continued dialogue between the innovators, the technologists and the clients in the oil companies. On the issue of funding, no single oil company can fund this research and development on its own, so some of these new projects need a joint approach. Our drilling R&D laboratory in Rijswijk, The Netherlands, already works with our operating companies, the service industry and with other operators in Joint Industry Projects—JIPs—whenever there is a business need to do so. Summer 1995 9 STEVE GAVIN We don’t have an R&D organization within PanCanadian but we do have an R&D budget to support various initiatives through research groups around the world. Through our operations alliance with Dowell in Canada, we’re essentially supporting the Dowell research group in the States. This has allowed us to influence and, in some cases, even direct some of the research done at the Dowell center in Tulsa—for example, the development of breakers to meet our specific needs.2 If we see a need for something that is bigger than what our share would support, we’ll reevaluate our corporate R&D budget and work with Dowell to address specific projects. We haven’t been concerned with confidentiality. ROGER We’ve seen that the evolving relationship between operators and contractors has got to be a win-win situation for both parties. What kind of relationship with the service companies do you want in the future? The issue is the alignment of the objectives on both sides. In the simplest of terms, we both make our money the same way. —David Blackwood In the North Sea, the focus must be on long-term reduction of well cost in terms of £/bbl, that is, life cycle cost. The way we do business in the future depends on enhanced technologies, which are channeled from the operators, service companies and smaller niche companies into the industry. Shell will maintain a close relationship with technology-focused companies, as we see continued value of their contribution to well design, one Shell core business. FREDDY A trusting relationship allows the service company to appreciate its impact on the business, and speeds the development of a winwin relationship between the two parties. Our relationships with service companies are unique. We view these relationships as a prime source of technology, knowledge and operational capability. They allow not only cost reduction, but also increased productivity and the generation of more work. CARL What I’d like to see continue from the contractors and service companies is honest and open communication. They have a lot of good ideas and have been talking about alliances since 1992. But in remote locations in the Far East and Africa, the concepts of integrated services and alliances have not reached the field workers. We need to train field personnel so they understand how to work in these kinds of teams. JERRY We’ve seen tremendous evolution in the last two years, but I’d like to see the service companies be more proactive in telling us what works with other clients. Rather than reinventing the wheel, I’d like to know what has worked elsewhere and determine whether these ideas could also apply to our business. As we progress in these relationships, the biggest obstacle to improvement is ourselves. Our cooperative efforts enjoy strong support at the top. But for these relationships to work, and work well, we need to have buy-in from bottom to top and all across the various levels of the company. STEVE I agree with the argument for a company-wide buy-in. Learning from the experiences of other alliances is also good advice. We’ve explored sponsoring a conference with Dowell and other operators in North America engaged in pumping alliances, to talk about what they’ve experienced, how alliances are built, what’s working well, how results are measured and the future of alliances. DAVID I would like to see more open conversation on economics, and how future investments can be influenced by everyone around the table. The ideal relationship will be probably be longer term, more stable, and less confrontational. Long-term stability should not be confused with complacency, but rather a level of comfort with working in an alliance—where all parties receive an appropriate return on what they have put at stake, and where exceptional performance is rewarded. —LS 2. Breakers are chemical agents added to fracturing fluid to allow easy cleanup of the fracture after treatment. 10 Oilfield Review Integrated Services Oil and gas exploration and production provide greater challenges each year. These challenges are not just technical, but involve the whole business process of drilling, completing and maintaining wells. To meet them, oil companies are finding new ways of working with the service industry. One such relationship—integrated services—ranges from coordinating the execution of only a few services to fully designing and managing complete, complex projects. Gavin Clark Charlie Cosad Kevin Forbes Aberdeen, Scotland Alliances Flexibility in adapting to oil company requirements Contractor Stephane Chafcouloff Gilles Michel Mike Trice Montrouge, France Integrated Services Performance guarantees/quality control Standard service Oil Company Supervise, coordinate many specialists Oil Company Manage fewer contractors for quality assurance ■ Evolving roles of operating and service companies. Traditional operator-contractor relations required the oil company to supervise and coordinate many specialist services. Now oil companies are focusing on their core business and managing fewer contractors. Contractors are becoming more flexible in adapting to oil company requirements. This is leading to new business relationships, such as integrated services and alliances. For help in preparation of this article, thanks to Adriano Bastos, Lance Davis, Tom O’Gallagher, Willie Richie and Graham Ritchie, Schlumberger Wireline & Testing, Aberdeen, Scotland; Richard Downey and Olivier Lietard, Dowell, Aberdeen; Nancy Sayer, Sedco Forex, Montrouge, France; Gerald Smith, Schlumberger Integrated Project Management, Aberdeen; Jon Turnbull, BP ETAP group, Aberdeen; and Mike Unsworth, Sedco Forex, Aberdeen. In this article, ClientLink, DESIGN-EXECUTE-EVALUATE (D-E-E) and PowerPak are marks of Schlumberger. Following the boom and bust of the 1970s and 1980s, the oil industry is now experiencing relatively stable oil prices. However, during this period of more predictable revenues, exploration and production (E&P) costs continue to rise, squeezing margins and diminishing return on investment (ROI). To stay profitable, many oil companies are rethinking their business strategies and critically examining their relationships with the service industry (above). Nowhere is this more apparent than in the North Sea. Development costs in the UK may be up to six times greater per barrel of oil than those of the US Gulf of Mexico or the Pacific Rim. With more attractive markets opening in the former Soviet Union and the Far East, oil companies have to reduce costs and improve profitability in their North Sea operations. One major drive to reduce infrastructure costs was initiated in 1992 by the UK Offshore Operators Association. It brings together contractors, manufacturers and service companies to develop CRINE—Cost Reduction Initiative for the New Era. The aims of CRINE are to decrease E&P capital expenditures by up to 30% and operating costs by up to 50%. CRINE is producing results in the construction sector by encour- 11 UK Operating Costs by Field Vintage £/barrel of oil equivalent, real terms 5 4 3 2 1 1985 1987 1989 1991 1993 1995 1997 All UK oil fields Fields under development 1992 Fields in production New starts 1993-1994 1999 ■ Impact of CRINE on operating costs. For UK continental shelf oil fields in production before the CRINE initiative in 1992, operating costs are expected to rise in the coming years as older fields require more maintenance. Fields coming on stream in 1993 and 1994—after CRINE—show significantly lower operating costs. However, these costs are also expected to increase as fields age. Fields currently under development are seeing the full benefit of CRINE and other cost-saving initiatives such as integrated services. These fields are expected to have the lowest operating costs, and the costs are not expected to rise in the long term. (Courtesy of Wood Mackenzie.) Traditional Oil company Integrated Services Alliances Oil company Oil company Integrated group Product line Product line PL PL TP TP ■ Three kinds of operator-contractor relationships. In a traditional relationship, a service company supplies a product or service to the oil company (left). An alliance is a long-term relationship between oil company and service company (center). There is close cooperation between the two to develop longterm shared objectives. An integrated services contract combines expertise from several product lines (PL) and third parties (TP) to work as a team on one project (right). Overseeing the team is a project manager who reports to the oil company. Success in any of these relationships means keeping a strong link between the oil and service companies and ensuring access to optimal technology. 12 aging teamwork, and standardizing and simplifying designs where possible (left ).1 At the same time, oil companies are seeking similar savings in the service sector, where drilling costs represent up to 60% of project costs.2 The need to realize such savings has brought about a radical rethink of the operator-contractor relationship. Traditionally, oil companies designed, engineered and planned exploration wells and field developments. The service sector was there solely to provide what was requested, as quickly and cheaply as possible. For their part, service companies were not directly involved in the objectives of oil company projects. Price lists, day rates and discounts littered every contract. The objectives of the two industry sectors were seldom in line.3 It is this misalignment of objectives that the industry has set about changing. The aim is to create new, more open and trusting relationships between both parties. Oil companies are teaming up with service companies to utilize the strengths and knowledge of all concerned to design and implement more cost-effective field developments. This process has yielded many initiatives, one of which is integrated services (IS)—the packaging of various services or products under a single contract (left ). Many tasks and services have been integrated to a limited extent for many years. A classic example is well testing (see “Integration in Well Testing Services,” next page). Recently, the drive toward new business relationships has fostered farther-reaching levels of integration. For oil companies, IS contracts are normally project-specific, leaving fewer contractors to deal with. They are designed to improve resource utilization, integrate technical solutions, reduce risk and deliver better quality and health, safety and environmental performance. In some cases, long-term relationships not linked to specific projects have developed, 1. Knott D: “Operators Target UK Cost Cuts,” Oil & Gas Journal 91 (December 20, 1993): 31. North Sea Report no. 262 by Wood Mackenzie, Edinburgh, Scotland, February 1995. 2. Robins KB and Roberts JD: “Operator/Contractor Teamwork is the Key to Performance Improvement,” paper SPE/IADC 29333, presented at the 1995 SPE/IADC Drilling Conference, Amsterdam, The Netherlands, February 28-March 2, 1995. Kamath RR and Liker JK: “A Second Look at Japanese Product Development,” Harvard Business Review (November-December 1994): 154-165. 3. Krahn DR: “Power and Quality: Two Approaches to Service Company Support for the North Sea Oil Industry,” paper SPE/IADC 25741, presented at the SPE/IADC Drilling Conference, Amsterdam, The Netherlands, February 23-25, 1993. Integration in Well Testing Services Surface well test Tubing-conveyed perforating Shut in build up Flow period draw down Rig up (R/U) & test Make up & RIH Make up Drillstem test 5 R/D 2 R/D Run-in-hole (RIH) Tubulars Rig down 2 POOH 2 RIH Subsea valve assembly R/U Data acquisition Bottomhole sample (BHS) 2 BHS 1 Surface sample Sampling Validation Data interpretation Downhole recorder Make up Surface readout Make up 0 10 Preparation Validation 1 1 Surface readout 20 30 Start test Build up 40 50 2 60 Time, days One of the most comprehensive packaging of of equipment and a crew trained to handle both tasks is seen in well testing. Services ranging operations can reduce this number to two. from perforating to running tubulars, from pro- 2 Rig Down (R/D) Fire guns Slick 2 Once this streamlined crew has rigged up the duction logging to surface data acquisition could TCP guns, they rig up the DST string. For the oil ■ Typical activity for selected services during a well test. The number of people required for each service is shown on the right. This number may be reduced by multiskilling—training personnel to perform several tasks. This allows them to do additional tasks during otherwise idle periods. An integrated well test package, with a multiskilled work force, typically reduces the number of people required by 30%. 70 Finish test Number of people involved since the early 1980s. And, to ensure compatibility, DST and TCP product development is performed at a single location in Rosharon, Texas, USA. Integration of services has also led to design be performed by many individuals from separate company, having one service company perform standardization in other areas of well testing. Pro- service companies. In a typical example (above) both tasks has three advantages. First, the crew duction logging tool strings now incorporate sophis- these tasks—if performed separately— require knows how to set up and operate both sets of ticated pressure gauges, allowing pressure tran- 22 people. Integration reduces this number to 15. equipment, so that they won’t interfere with each sient analysis during production logging runs. The Consider two specific tasks—tubing-conveyed other—vital in an operation dealing with explo- latest gauge systems may be mounted on different perforating (TCP) and drillstem testing (DST). A sives and high pressure. Second, there is a conveying systems that allow better utilization and typical TCP job requires two people to prepare reduction in personnel on board, saving costs on greater flexibility in well test design.1 and hook up a length of TCP guns—usually with transportation, accommodation and insurance. help from the rig crew. Similarly, running a DST Third, there is a single company to deal with, string also requires two operators. Often TCP easing communication and simplifying logistics. guns are run below the DST string. If separate Similarly, well testing crews are trained to companies are involved, then four people are handle several services; when they are not work- required. A service company providing both sets ing on one task they can be assigned to another. 1. For another example of how integration develops new methods: Murch DK, White DB, Prouvost LP, Michel GL and Ford DH: “Integrated Automation for a Mud System,” paper IADC/SPE 27447, presented at the IADC/SPE Drilling Conference, Dallas, Texas, USA, February 15-18, 1994. Coordinating groups of services is the simplest form of integrated services and is not new to the service industry. Schlumberger Wireline & Testing has run combined DST and TCP services 13 like partnerships or alliances (see “Alliances in the Oil Field,” page 26). These are deepening and broadening the degree of cooperation between oil and service companies. nDrilling process. The traditional drilling process consists of many individual tasks, each with narrow workscopes directly controlled by the oil company. The interfaces between each task are potential sources of additional cost and waste (top). Rather than contracting for each task independently, the oil company may elect to bundle tasks and contract for fewer integrated services with larger workscopes and fewer interfaces (bottom). Traditional Drilling Process Oil company First Steps Toward a New Relationship 14 Many individual tasks Individual task Narrow workscopes Responsibility interface Many interfaces Integrated Drilling Process Oil company Bundles Bundles Fewer interfaces Individual task Broader workscopes Responsibility interface Business Process Different oil companies Seismic model Geological structural model Exploration appraisal Possible outsourcing Geology Petrophysics Sedimentology Reservoir management A B C Core business Oil company Reservoir simulation Field development program Production technology Conceptual design Economics Life-cycle cost Well engineering Drilling Completion Well services Operations Engineering Program planning Contractor Detailed programming Operations management Logistics planning Program execution nCore business. The minimum activities of an oil company’s core business typically comprise seismic and structural modeling and exploration appraisal. Other activities, such as detailed programming and program execution, are often considered noncore activities and are outsourced to the service industry. The remaining activities are possible candidates for outsourcing and may be classified as core activities by one oil company and noncore by another. For example, oil company A has defined its core business to include many more activities than companies B and C. Noncore business In the past, oil companies performed many tasks in-house that have since, by and large, been outsourced. These included owning drilling rigs and seismic vessels and employing the crews necessary to operate them. Many other tasks, such as well construction, remained within the domain of the oil companies: they decided on the concept, made the plan and organized its execution. Service companies performed the various tasks in the plan separately, but under close day-to-day supervision from oil company personnel (right). Examples from two operating companies illustrate the changes that have evolved in this relationship over the past few years. In 1989, Shell Internationale Petroleum Maatschappij B.V. (SIPM) introduced a drive for increased operator efficiency with its “Drilling in the Nineties” initiative.4 This critically examined drilling activities and concluded that many tasks, peripheral to drilling, absorb much oil company time and expense and should be delegated to contractors, permitting the oil company more emphasis on core businesses. A related issue is the single scope of work, day-rate contract for rigs—very common throughout the industry—that requires the oil company to supervise the drilling contractor. The quality of this supervision of personnel, equipment and materials provided by the contractor, to a large extent, determines the quality of the work. It is in the oil company’s interest to ensure the fastest possible drilling rates. However, the drilling contractor has little incentive to do so, resulting in a basic conflict of interest between the two parties. Replacing day-rate contracts with incentive contracts gives contractors responsibility and involvement and a structure for shared risks and rewards. Incentive contracts include a multifunctional scope of work and require the contractor to become involved in planning, optimization and managing intervention. The incentive is designed to align the contractor’s goals with those of the oil company by measuring performance during drilling against key goals. Quality of the end product—the well—is ensured by establishing criteria that allow acceptance or rejection of the well. Oilfield Review In 1993, Shell UK Exploration and Production (Shell Expro) extended the concept of incentive contracts to cover drilling, well services and equipment supply areas. 5 “Well Engineering in the Nineties” (Win 90’s) again focused on core business and performance-based contracts, but also encouraged lasting and mutually beneficial operator-contractor partnerships designed to achieve continuous quality improvement (previous page, bottom). This introduces several key issues common to integrated services, including project evaluation. The ultimate goals of the evaluation are to improve performance, reduce costs and measure results against expectations (below). Other oil companies have been instrumental in this process and have developed additional proactive approaches. Starting in the UK, BP, for example, has implemented a new operating philosophy based on the following fundamentals: • align oil and service company goals through performance-based contracts • better utilize contractor expertise by minimizing duplicated effort of oil and service companies, and clearly define roles and responsibilities • encourage teamwork, with teams composed of oil company, contractor and subcontractor personnel, to develop open and trusting relationships • implement continuous performance improvement by committing to quality management principles • introduce long-term contractual security, allowing commitment to organization and performance targets. To increase the participation from service companies, BP decided to split well operations into three major business components: well construction, well management and data acquisition. Each component has substantial overlap, but each has different value drivers (see “Vocabulary for New Business Relationships,” page 17 ). For example, well construction—the process of drilling and completing new wells—is driven by speed and quality of construction, keeping in mind the ultimate objective of delivering a productive well. By focusing on these major components, BP encourages contractors to group com- Traditional Operator mon services.6 Thus, integrated drilling services—one component of well construction—consists of directional drilling, measurements-while-drilling (MWD) and logging while drilling (LWD), drilling fluids and cementing, testing, mud logging, bits and coring. These services form one contract. Another contract covers drilling rig operations and associated services such as casing crews, while a third covers data acquisition (next page, middle ). A specific example of an integrated drilling services project is BP Exploration’s Wytch Farm development on the south coast of England. 4. De Wardt JP: “Drilling Contracting in the Nineties,” paper IADC/SPE 19902, presented at the IADC/SPE Drilling Conference, Houston, Texas, USA, February 27–March 2, 1990. 5. “The Win 90’s Handbook—A Guide to the Strategy,” Shell UK Exploration and Production, Win 90’s Project Group, February 1994. Shell Expro operates in the UK sector of the North Sea on behalf of Shell Expro UK Ltd., Esso Exploration and Production UK Ltd. and other coventurers. 6. Robins and Roberts, reference 2. Nims DG, Doig MJ and Townhill R: “BP’s Well Construction Strategy—A Way Forward?” paper IADC/SPE 27457, presented at the IADC/SPE Drilling Conference, Dallas, Texas, USA, February 15-18, 1994. With Integration Subcontractor Approve shipment Operator Supply Issue order Fax details Allocate boat space Call for delivery Prepare shipment Pack FAX containers details Operator Transport Load truck Send transport Transfer to supply base Inspect lifting gear Transfer to dock Drilling Contractor Subcontractor Operator Transport Approve shipment Fax details Allocate boat space Prepare and pack Call for delivery Pack containers Inspect lifting gear Load boat, then ship nReducing administration. With integrated services, logistics are simplified for offshore material loading. Load boat, then ship Summer 1995 15 To reach the offshore part of the Sherwood Triassic reservoir at Wytch Farm, BP had considered building an artificial island. However, investigations indicated that extended-reach drilling (ERD) from onshore wellsites would cut capital costs and have a lower impact on this environmentally sensitive region. In addition, the wells would come on stream three years earlier.7 In 1992, BP contracted Anadrill to drill some of the world’s longest ERD wells as part of this development. Through close cooperation, a clear definition of issues and needs, and the application of innovative technology, highly successful results were obtained. The first ERD well had a measured depth of 14,600 ft [4450 m] with a stepout of Integrated Well Construction Oil company Drilling operations Rig Logistics Casing running Fishing/milling Drilling tools Integrated drilling services Directional drilling MWD/LWD Drilling fluids Cementing Testing Mud logging Bits/Coring Data acquisition Logging Data services Integrated Well Management Oil company Drilling/workover operations Integrated well services Rig Logistics Casing running Fishing/Milling Drilling tools Completion services Slickline Coiled tubing Completion fluids Cementing Stimulation Testing Data acquisition Logging Data services The Schlumberger Business Profile •• Remain an independent service company with consistent business relationship with all clients •• Not an oil company; should not work for any organization lacking geoscience expertise •• Avoid any activity that competes with core businesses of our clients; no conflict of interest •• No joint ventures; no direct financing; no equity stake in client business •• Payment for services in convertible currency; modulated by performance incentives only when applicable •• Welcome joint research projects with oil companies 16 nIntegrated models for well construction and well management. The integrated wellconstruction model (top) bundles services into three integrated teams: drilling operations, integrated drilling services and data acquisition. Similarly, the integrated well management model (bottom) comprises three groups: workover operations, integrated well services and data acquisition. These models are tailored to fit project requirements. 12,655 ft [3857 m]. ERD operations on this scale require intense engineering focus on monitoring and analysis of field data. Daily collaboration among a team of specialists from BP, Anadrill and other service companies was vital. The team’s success is shown by the improved drilling performance from one well to the next. Assessment of torque and drag data from the first well showed that lowering build rates would result in fewer hole problems. This led to a single drilling run of more than 5250 ft [1600 m] with a PowerPak steerable motor. Further fine-tuning increased this distance to 7550 ft [2300 m] for a single run on the third well, with total depth reached six days ahead of schedule. And in the fourth well, there was a world-record run of 11,224 ft [3420 m].8 This improvement continues today with another world record for a 12 1/4-in. bit run of 13,169 ft [4014 m] on the latest well. Learning has been fast. A well can now be drilled in only half the time it used to take. Including completion time, more than 50 days per well are being saved through teamwork and advanced technology, creating added value and leading to considerable cost savings for BP. These examples from Shell and BP are just a sampling of the changes sweeping the industry. Other oil companies are striving for different levels of integration. The concepts, initially applied in the UK sector of the North Sea, are spreading rapidly worldwide to areas such as South America, West Africa and the Far East. Schlumberger Position For the service industry, responding effectively to customer needs is all-important.9 Because oil companies have different ideas on how they want to organize projects, the service industry must remain flexible in its approach, understanding the diverse requirements of its clients (left ). The Schlumberger strategy is to maintain independent product lines, but draw on their individual technical strengths through the Integrated Project Management Group. This 7. Hazell MW and Cocking DA: “The Wytch Farm Extended Reach Drilling Project,” presented at the 6th International World Oil Horizontal Well Technology Conference, Houston, Texas, USA, November 9-11, 1993. 8. Payne ML, Cocking DA and Hatch AJ: “Critical Technologies for Success in Extended Reach Drilling,” paper SPE 28293, presented at the SPE Annual Technical Conference and Exhibition, New Orleans, Louisiana, USA, September 25-28, 1994. 9. “Pressed into Service,” Journal of Petroleum Technology 46 (March 1994): 198-200, 223. Oilfield Review Vocabulary for New Business Relationships Definitions of the terms below are not unique, but these are common interpretations of what they mean. Alliance—A long-term relationship between two Fast-track—Fast-track drilling occurs when companies that furthers their common interests wells are drilled, completed and put on stream includes planning, executing, monitoring and over a specific range of activities. quickly. This enables early pay-back of costs. reviewing the process. For example, to drill a Beat-the-curve—A common incentive driver for Fit-for-purpose—A piece of equipment that has Process management—Process management well involves conceptual design, detailed plan- drilling is to complete a well in less time than the qualities that match the requirements is said ning, executing the plan, and monitoring and planned. The plan usually takes the form of a to be fit-for-purpose. evaluating the results. How, when and where all time-depth curve—hence beat-the-curve incen- Insourcing—This practice makes better use of these elements fit together forms the process. tives. (This type of incentive relies on an accu- internal resources by “contracting” internally rate and mutually agreed-upon plan that identi- work that used to be contracted to an outside sup- company with an emphasis on changing the busi- fies and addresses all relevant contingencies.) plier. The opposite of outsourcing. ness processes and increasing efficiency. Reengineering—The process of reorganizing a Benchmarks—These are the industry stan- Lean drilling—A concept developed from lean dards. Incentive contracts may be set against production often used in the automobile industry. dinating and supervising service company and benchmarks. For example, Arthur D. Little, Lon- The concept recognizes and efficiently organizes third-party services. don, England acquires North Sea data and can techniques specifically toward optimized interre- provide benchmarks on drilling rates. lated drilling processes. These processes are Technical integrity—A company has technical refined in integrated services and alliances.1 integrity if it has procedures for planning, evalu- Best-in-class—Comparing like services, products or equipment will produce a ranking from License-to-operate—When acquiring permis- Service execution—The tasks involved in coor- Strategic alliance—See Alliance. ating, recording, documenting, organizing and worst to best. The term best-in-class is often sion to drill, an oil company takes on certain training that ensure service or product standards used in integrated services contracts to specify responsibilities to protect the environment and to are achieved. When the standards are not that the best is to be used for each task. The operate in a safe manner. A company that shows reached, procedures allow for corrective action. premise is that if the best is used, then the qual- its competency to undertake these responsibili- ity of the whole project should be the best. How- ties is said to have a license-to-operate. Turnkey—A turnkey well is one that is drilled, completed and commissioned to an oil com- Multiskilling—A vital part of integrated ser- pany’s specifications for a fixed price. With such vices is the availability of personnel who perform a contract, the risks for the service company are more than one specific task. This enables person- unlimited if difficulties arise. Quality standards for nonessential activities of a company, respectively. nel to be used efficiently on board a rig or plat- the delivered product must be set and monitored. Noncore activities are often considered those that form. ever, this may lead to a costly, over-engineered solution that may not be necessary. Core, noncore—These are the essential and do not provide competitive advantage or that can be performed more economically by outsourcing. Data acquisition—Directional measurements, petrophysical parameters, geological data and reports, geophysical data, drilling reports, com- Outsourcing—Contracting out work to competent external suppliers. What is considered a noncore activity is usually the first to be outsourced. Partnering—This term acknowledges the close Value chain—The step-by-step links of a process that add value to that process. A value chain may also include logical grouping of functions. Value driver—See Drivers. Well construction—The process of drilling, completing and evaluating new wells. pletion drawings and reservoir parameters are relationship between an oil and a service com- examples of data acquired before and during the pany working on one project. The partnership involved in the design, planning, execution and life of a well. pursues common goals and, through commitment evaluation during the life cycle of a well. Delayering—The process of reducing the number of management layers to accelerate commu- and trust, improves project efficiency. Prequalification—Before a service company is nication between the top and bottom of an organi- allowed to bid on a contract, it may be asked to zation. establish its credentials and ability to undertake Well engineering—The engineering process Well management—The process of maintaining well production through workover, intervention and associated evaluation. Workscope—An outline of all the tasks a service or group of services. This prequalifica- involved in a project. The workscope should be of an organization, usually in terms of the num- tion allows a company to bid for a contract or present in all contracts, but is essential for incen- ber of employees. series of contracts. Prequalification documents tive contracts. Downsizing—The practice of reducing the size Drivers—The key forces that provide the moti- may include details such as the financial strength vation to move forward in pursuit of goals. In of the company or the operational or technical incentive contracts, it is important to recognize support provided, and are usually valid for a lim- drivers and gear rewards to them. For example, if ited period or limited scope of work. time is the driver, then incentives should be 1. De Wardt JP: “Lean Drilling—Introducing the Application of Automotive Lean Manufacturing Techniques to Well Construction,” paper IADC/SPE 27476, presented at the IADC/SPE Drilling Conference, Dallas, Texas, USA, February 15-18, 1994. given for finishing early. 17 group was formed to address the growing demand for integrated services by applying project management, well engineering expertise and optimum technology (right). Coordination is from group headquarters in Montrouge, France and regional centers in Aberdeen, Scotland; Caracas, Venezuela; Houston, Texas, USA; and Jakarta, Indonesia. Regional centers provide support and expertise for all integrated services projects and take advantage of the Schlumberger Information Network, a worldwide communications system.10 Schlumberger services Third-party services Well construction • Project management • Well engineering • Technology Well management Outside suppliers nIntegrated project management. Integrated services is provided through Schlumberger’s Integrated Project Management Group. This group uses experienced project managers, well engineers and the technical strengths of Schlumberger product lines, third-party services and outside suppliers to provide two products: well construction and well management. Well Engineering 10. The Schlumberger Information Network (SINet) links over 17,000 users at more than 400 worldwide locations via their computers. It allows transfer of digital data including e-mail, documents, data bases, graphics and log files. For more information, see: Clark R, Danti B, Guthery S, Jurgensen T, Keddie J, Kennedy K and Sims D: “Building a Global Highway for Oilfield Data,” Oilfield Review 5, no. 4 (October 1993): 23-35. 11. Data acquisition is one example of services required by all three components of well engineering. The simplest level is service execution, involving the coordination of primary service company and third-party services. A rigsite coordinator is responsible for on-site coordination. Well testing is an example of service execution since it involves the coordination of several services. The senior well test supervisor provides rigsite coordination and is the focal link with the oil company (see “Integration in Well Testing Services,” page 13). The next level is project management— where service company responsibilities increase, but the conceptual design often remains within the oil company’s control. In this case, there is more interaction with the oil company and greater team involvement. This level of service includes planning the execution of services in addition to implementing management systems aimed at continuous improvement. The service company is involved in many aspects of project management and also has responsibility to develop detailed work schedules from the operational requirements specified by the oil company. Finally, the most complex level of service integration is product delivery (see “BP Machar,” page 20). In addition to project management, designing the best technical solution is part of the responsibility of the service company. During execution, the integrated services well engineer monitors progress to ensure technical integrity and compiles information on performance and efficiency. This information is later used for process mapping and improvement. When oil companies are granted a license to operate in a particular sector, specific commitments and responsibilities to governments and their agencies form part of the license agreement. When implementing an integrated services contract, the oil company must ensure that the service companies involved are competent to take on certain of these responsibilities. Schlumberger has adopted a three-part strategy to meet these requirements: • maintaining technical integrity through a DESIGN-EXECUTE-EVALUATE (D-E-E) process, as well as other internal quality control and quality assurance programs • organizing project management by teams • optimizing the learning process using data management. Product Delivery Operator-contractor interaction Well engineering forms the framework for integrated services projects and is built around three components: well construction, well management and data acquisition. Well construction involves drilling, evaluating and completing new wells. It includes engineering the conceptual design, writing detailed plans and forming the team of service companies required to construct the well. The detailed organization is tailored to a particular project. However, similar services are usually grouped together. Well construction forms three natural groups of services: drilling operations, integrated drilling services and data acquisition.11 Well management is the lifetime maintenance of well production and includes production monitoring through data acquisition and, when necessary, workover operations with the associated drilling, stimulation and completion services. The primary value drivers are cost and productivity over the life of the well. Data acquisition is the provision of reservoir information as an independent integrated services contract. Data are acquired for seismic mapping, pressure transient analysis, detailed log interpretation and core analysis. Most data are recorded during well construction and well management, but may also come from seismic surveys or campaigns involving several wells. The primary value drivers are the quality and quantity of data and the acquisition cost. Integrated services projects may be simple or complex (right). Although this can be seen as a continuum, one can identify three distinct levels of integrated services. Design & Management Project Management Programming Service Execution Planning Coordinate On-site supervision product line and thirdCoordinate party services product line services Well Engineering Involvement Complexity nLevels of integrated services. The simplest level of integrated service is service execution. At the most complex scale—product delivery—there is significant oil company-service company interaction through well engineering and project management. Oilfield Review Conceptual design nDESIGN-EXECUTEEVALUATE (D-E-E) process. The D-E-E process used by well engineering helps develop a learning culture. The design stage may include conceptual design as well as detailed design and planning. The execute stage follows bestpractice procedures to implement the design. Finally, evaluation has two objectives: a rigsite quality check to allow continuous improvement and an end-of-well review to provide feedback for future designs. DESIGN EVALUATE Detailed design & planning Rigsite continuous improvement EXECUTE Dedicated Project manager Designated Health, safety & enviroment Coring service manager Testing fluids service manager Well engineer Fluids service manager Directional drilling/MWD service manager Mud logging service manager Bits service manager Directional drilling/MWD services Mud logging services Bits services Base Rigsite Coring services Rigsite coordinator Testing services Fluid services Maintaining Technical Integrity For Schlumberger, the D-E-E process is central to ensuring that technical responsibilities are met. The three stages of the process form a feedback loop (top). Tasks performed in well engineering follow design procedures and standards, are backed up by documentation, and are subject to an audit process that allows for design review and, if necessary, change. Plans are drawn up with achievable milestones within feasible time limits and require commitment of resources by all parties involved. The design process leads to a clear definition of the personnel and skills required to perform all tasks. Summer 1995 Execution of the design also follows welldefined procedures. Each stage of plan execution is scrutinized to ensure quality. If design criteria cannot be met—for example, unforeseen geological problems are encountered during drilling—then procedures allow for design changes. Evaluation comes through quality checks, which ensure that design standards are met or exceeded. At the end of a project, the results and performance are reviewed by all team members and compiled into a final report. Future designs take into account this evaluation so that improvements in quality and efficiency are continuous. The design, execution and evaluation process helps develop a learning culture—discussed later in this article—which is central to a consistent and coherent approach to well engineering. nProject organization. The project organization for an integrated drilling service includes three new Schlumberger employees: the well engineer, the project manager and the rigsite coordinator. During project execution a dedicated team works on the project (red). Other members of the team (blue) are assigned to the project, but may work on several other tasks. Project Management and Teamwork How a service company organizes its work is only half the story. Of equal importance in maintaining technical integrity is how a service company itself is organized. Since service companies are technical companies, each staff member has a clearly defined role and set of responsibilities in the organization. New roles have emerged as integrated service contracts have grown in complexity. Increasing numbers of services are involved as projects become more demanding. Schlumberger organizes projects using a team of people with sharply defined roles and responsibilities (above). Functions have emerged that are new to the service sector and are required for proper (continued on page 23) 19 BP Machar The UK has more than 200 undeveloped offshore wanted to know how the reservoir would perform stabilization facilities. The plant consists of two- oil and gas fields, each containing an estimated under long-term, steady-state production before stage, gas-oil separation with pumping and average of less than 50 million barrels (bbl) of oil committing to a development plan. metering to the quick-disconnect export line. equivalent. Nearly all these fields are uneconom- BP decided to use an EPF to produce from two To comply with UK safety case regulations, ical to develop using the traditional fixed plat- previously drilled wells.2 Production would pro- Sedco 707 had to be considered a fixed installa- form. Early production facilities (EPF) have been vide dynamic reservoir data and, at the same tion production facility. Sedco Forex prepared the introduced to this area as an intermediate devel- time, early payback by selling oil within months safety case with the objective of designing and opment method. An EPF project allows earlier of the project start. operating the Sedco 707 EPF with minimum risk returns on investment while obtaining better The contract was awarded to an alliance— to personnel. information on the reservoir, leading to an opti- known as TAP, comprised of Schlumberger, mum final development program. One EPF pro- Coflexip Stena Offshore and ABB Vetco Gray—to Schlumberger-Riboud Product Centre, Clamart, ject for BP Exploration illustrates the benefits of provide integrated EPF systems. Schlumberger France. To minimize installation time and verify integrated services at the most complex provided the mobile semisubmersible rig, Sedco correct assembly, the EPF was built in modular level—product delivery. 707, and drilling, completion, production and sections that were connected and tested at the The EPF was designed and constructed at the testing services; ABB Vetco Gray provided the construction site before disassembly and trans- Machar is one of several fields forming the East- subsea hardware; and Coflexip Stena Offshore port to Aberdeen, Scotland and installation on ern Trough Area Project—a group of four large chartered the loading tanker and provided the Sedco 707. fields and three smaller fields operated by BP flexible export line (next page). In 1972, BP discovered the Machar field. and Shell Expro (right).1 Estimated reserves for the group are 380 million bbl of oil and 1.2 tril- An oil tanker is used for storage and shuttle Sedco 707 was converted to an early produc- transport to the Tetney terminal on the Humber tion facility by installing crude oil processing and estuary, England. The tanker is a double-sided, lion cubic feet (Tcf) of gas. Machar is the secondlargest field and has estimated reserves of about 60 million bbl of oil and 160 billion cubic ft (Bcf) of gas. Although the field was discovered 23 years ago, development economics had been uncertain. The reservoir is a dual-porosity fractured chalk with most of the oil held in a tight rock Forties matrix. Production is from the fractures. But BP Monan Mungo Mirran Marnock Skua Heron Scoter Machar Aberdeen N O RT H 20 S E A ■ Machar field location. Machar is in a group of fields forming the Eastern Trough Area Project in the North Sea. Recent changes in UK legislation and the quality of integrated projects have allowed development of these marginal fields. ■ The floating production facility (FPF). The Machar FPF consisted of the semisubmersible, Sedco 707, fitted with an early production facility (EPF), hooked up via a 1-mile [1.6-km] export line to a dynamically positioned tanker—Stena Savonita—and connected to two wells by the ABB Vetco Gray production riser. double-bottomed terminal tanker built in 1992. each end, the line forms a catenary, allowing advice on key issues such as well control, statu- Over a two-month period the 108,000-ton tanker both rig and tanker some movement before hav- tory approval, reporting, health, safety and envi- was modified at a dry dock in Hamburg, Ger- ing to disconnect—something that should not ronmental and contractual issues. many. A variable-pitch propeller was fitted along happen within a 25-year storm cycle. The project was executed in phases: engineer5/8-in. with two bow thrusters and one stern thruster to ABB Vetco Gray designed and built the 6 provide dynamic positioning. In addition, bow- [16.5-cm] heavy-wall carbon steel production loading equipment and an oil-transfer telemetry riser, providing the link between the two commin- system were installed. gled production trees on the seabed and EPF. Oil is exported to the tanker via a 1-mile [1.6 The project was organized as an integrated km] long, 6-in. [15-cm] diameter flexible subsea team headed by a project manager. The project flow line that has quick-disconnect couplings at manager provided a single point of contact with a both ends, allowing either rig or tanker to break project executive committee made up of execu- free from the line if necessary. The line is held in tive management of the alliance partners and BP place on the seabed with concrete mattresses. At asset management. Reporting to the project man- ing, well completions and mobilization, and, finally, production. The engineering phase covered detailed design, purchase of long-lead items, well com1. “PRT Reforms Bolster BP Development Plan,” Oil & Gas Journal 91 (May 17, 1993): 18-19. 2. Oldfield GA: “Early Production System for the UK North Sea,” presented at the 9th International Floating Production Systems Conference, Genoa, Italy, May 25-27, 1994. ager were interface engineers from the alliance partner companies who liaised directly with BP engineers on a daily basis. BP formed an integral part of the organizational structure by providing 21 4000 The results of this integrated approach to the Post-acid stimulation inflow performance ratio design of the well fluids and completion were successful beyond expectation. The cleanup Borehole flowing pressure, psi 3500 operation and stimulation program combined to Bubblepoint deliver a well capable of producing 30,000 B/D with minimal drawdown. Prestimulation response 3000 showed a production rate of little more than 2000 B/D before pressure dropped below the bubble2500 point (left). The Machar project entered the production phase only 19 weeks after project approval. Pro- 2000 duction is expected to be 7 million bbl of oil in one year. Pre-acid stimulation inflow performance ratio Following this success, the second phase has 1500 0 5,000 10,000 15,000 20,000 25,000 30,000 Flow rate, STB/D ■ Inflow performance ratio (IPR) before and after stimulation. The IPR, calculated from pressure analysis before stimulation and cleanup, showed that the well could not flow above about 2000 B/D without the borehole flowing pressure (BHFP) dropping below the bubblepoint. After stimulation, a new IPR was calculated. This showed that the flow rate could be more than 30,000 B/D with BHFP remaining above the bubblepoint. been awarded to the same alliance. It calls for up to 30,000 B/D of oil production while injecting up to 40,000 B/D of water. The workscope includes drilling and completing a new well and converting an existing well to a water injector. The EPF will be upgraded to handle three-phase fluid flow with an increased capacity limit of 35,000 B/D. A pletion design and program preparation and The alliance team recognized that a major water treatment skid and a seawater treatment statutory approval applications. Approvals were stimulation program would be required to access facility will also be added. Production is expected also obtained for construction, procurement and the full natural permeability of the fractures after to last up to 18 months. vendor supervision. At the same time, Sedco 707 overbalanced drilling. The proposed treatment underwent quayside outfitting in preparation for called for a cemented completion, selective per- of the project, represents full product delivery the installation of the EPF facilities. The field forations and acid stimulation. Diversion of the from planning and well design to drilling and safety case was also submitted along with pipeline stimulation fluids was considered key to the suc- completion. works authorization to the regulatory authorities. cess of the completion. The detailed fluid design The well completions phase saw mobilization of Sedco 707 to the field to tie-back and run the completion string on the two wells. One well had called for: • detection of natural fractures along the wellbore trajectory been drilled in 1987, and the other was drilled in • optimal drilling fluid selection 1992 and then redrilled as a high-angle well and • cementing design successfully tested in December 1993 as part of • wellbore preparation and perforating design the field development. • stimulation program. Dowell used the latest techniques to stimulate and fracture the new high-angle well.3 An inte- Drilling fluid design had to take into account that mud would enter the fracture system and that grated approach was taken that used the com- cleanup would be easier if the fractures were bined services of Dowell fluids engineering. quickly sealed. Cementing design needed to provide hydraulic seals without severe cement losses in the fractures. The stimulation program was planned to reestablish communication with the natural fractures and clean out mud and solids to restore permeability. The design also had to connect fractures not intersected by the well and, if necessary, induce and etch fractures in the tight rock matrix. 22 The new well, drilled by Schlumberger as part 3. Gilchrist JM, Stephen AD and Lietard OMN: “Use of High-Angle, Acid-Fracture Wells on the Machar Field Development,” paper SPE 28917, presented at the European Petroleum Conference, London, England, October 25-27, 1994. ID 26 27 28 29 30 31 32 Name Well/ rig Location Arrange site survey Mobilize vessel Conduct survey Analyze survey results Feedback to drilling contractor and authorities Program shallow gas and mooring plans Jan Feb March April May Normal Summary Operation Milestone 4 Move rig off location Move BOP and LMRP, connect Full function test Connect first riser Run riser, test each 2 joints to 10K psi Pick up slip joint and land joint Move rig back on location Connect kill, choke, rucker lines Land BOP, latch, pick up test Shear rams +VX+ casing test 1000 psi Laid down landing joint Pick up and latch diverter Laid down all BOP equipment Run test tool BOP test 10K psi Choke manifold test 10K psi Pull test tool Test surface equipment Run wear bushing or seat protector 4 Pull out, laid down running tool management of large integrated projects. These include the well engineer, the project manager and the rigsite coordinator. The well engineer, the architect of the project, is responsible for designing an integrated services project: initially preparing designs and options for bid proposals; selecting the best technical solutions provided by service companies; and later producing the detailed design and plans (above). Equally important, during the execution phase, the well engineer monitors progress Preparation for next operation Hours Time from milestone days/hours Total time Prepare for oil-base mud 4 4 4 4 4 4 4 5 5 5 5 5 5 5 5 5 5 5 6 6 R.O.V. on sea bed R.O.V. to monitor Prepare 17 1/2 BHA Prepare shakers Mix spacer water/oil-base mix Mix kill mud 1:00 4:00 4:00 1:30 8:00 2:00 1:00 3:00 1:00 1:30 1:00 2:30 1:30 1:30 6:00 2:00 1:30 5:00 2:00 1:30 0 0 0 0 0 0 0 1 1 1 1 1 1 1 1 1 1 2 2 2 1:00 5:00 9:00 10:30 18:30 20:30 21:30 0:30 1:30 3:00 4:00 6:30 8:00 9:30 15:30 17:30 19:00 0:00 2:00 3:30 and performance, resolving any unexpected problems or modifying plans if there is a change in scope of the project. Duties include ongoing performance reviews and preparation of the end-of-well report. Detailed evaluation allows continuous improvement during a project, and the endof-well report shows how improvements can be made in the next project. For example, if drilling difficulties occur across a particular shale, the problem may be resolved immediately by lowering the mud weight, drilling at a lower rpm or modifying the bottomhole assembly. How- ■ Time breakdown of a well construction. Well engineering details every task required to construct a well and allocates time to the nearest half hour. From this, a less detailed bar chart is produced showing the major operations and milestones. Costs for the whole project may be estimated from this detailed analysis in preparation for a bid. 0:30 4:30 8:30 10:00 18:00 20:00 21:00 0:00 1:00 2:30 3:30 6:00 7:30 9:00 15:00 17:00 18:30 23:30 1:30 3:00 ever, before the next well is drilled, the problem must be analyzed and an optimum solution chosen. The project manager provides the client interface responsible for efficient management of the work program. Tasks of the project manager include building the integrated services team at the beginning of the project, reviewing the design and drilling program with the client and well engineer, and various other tasks that depend on the scope of the project. 23 Conceptual design Detailed design and planning Execution Evaluation Rigsite coordinator Foreman Project manager Builder Well engineer Architect Fluid services engineer Drilling services engineer Well engineer Rig engineer Logging engineer Well testing engineer nThe well engineering contribution to well construction. The well engineer is the architect of the project and is heavily involved in the conceptual and detailed design stage. The project manager is the builder assigned to the project during detailed design and has overall responsibility during the execution phase. The rigsite coordinator is the foreman who oversees the work at the wellsite. All three contribute to the review and evaluation of the project with the project manager as chair. Time-related incentive element, $ Model for Function of Incentive Drilling Well test Completion Stimulation Quality-related incentive element, $ Incentive Principle Cumulative contractor revenue Day rate Penalty Incentive Lose Win Time Target 24 Cap nTypes of incentives. Incentive contracts may be based on time, quality or a combination of both (top). A drilling contract would be driven by time, whereas a stimulation contract would be driven by the improvement of the well after stimulation—quality driven. The incentive principle (bottom) is for the contractor to “win” if a target is beaten. As soon as the target is missed, the contractor pays a penalty. Many contracts have a fixed penalty, so that the contractor is not open to unlimited risks. When the penalty cap is reached, payment may revert to a traditional form such as day rate. Project success depends on smooth functioning of the integrated services team and each team member must have ready access to available data in order to make sound technical decisions. Physically locating all members of the team in one place optimizes communication and information flow. To this end, service companies—including third parties—and oil companies need to be open and willing to share responsibility, so that the best skills converge. During the planning phase, the project manager defines the critical path, based on long-lead items, and plans logistics with all parties involved.12 This ensures that all components, tools, consumables and services are available on location on time. Proper base, office and communication facilities organization is crucial to success. The project manager oversees project tasks and schedules, time and cost control, safety, environment and emergency preparedness, quality assurance and reporting. Other responsibilities include reviewing ongoing performance, holding an end-of-well review with all participants, and generating final reports. In all respects, the project manager is the “client” to the service companies. Another key position is the rigsite coordinator who supervises and coordinates the service companies involved in the project at the wellsite. One major role is to ensure compliance with the work program and optimal efficiency of job execution. Other tasks include updating daily forecasts and activities, and anticipating resource requirements to meet project demands. These three project management functions represent a new area of business for Schlumberger ( top ). Positions are being staffed by personnel with the breadth and depth of skills required. These include expertise in well engineering and project management, and wide international experience in well construction, well management and well engineering. To ensure sufficient availability of personnel, Schlumberger is implementing an internal training program for current staff members and recruits. For integrated services to succeed, project objectives must be clearly specified. For example, a well being drilled may become a producer, an injector or a waste-disposal well. The overall standards and criteria for each are different and must be conveyed throughout the integrated services project organization so that the workscope can be accurately defined. Once objectives are agreed upon, performance and cost criteria are established against benchmarks. If this structured approach is followed, an incen- Oilfield Review No Learning Fast Learning Slow Learning New Technology Applied Days tive package may be geared to project objectives. Performance incentives may come in different forms and combinations within a single project. For example, if the main value driver is time, this is the key criterion. Alternatively, well production may be the main objective. In this case, quality measurements will be used as the criteria. Safety and environmental performance appear as incentives in most contracts (previous page, bottom). One of the key aspects of project management is continuous improvement. For example, if a project involves drilling 15 wells, then the fifteenth well should take substantially less time to drill than the first (right ). A learning organization defines specific goals that are linked to its financial performance—for example, to cut rig time reduces well costs. The organization ensures that actions are directed toward meeting these goals, remembers how decisions were made, accurately monitors performance, builds an accessible reservoir of experience, and uses this experience to adapt its practices to do things better next time.13 To extend this learning approach beyond the next well and to apply it to projects anywhere in the world, a system must be created that generates and propagates best practices rapidly. So, although the next project may be geologically different or organized in a different manner, the best practices may be applied immediately. The learning curve becomes steeper as the knowledge base grows deeper. The Future Reducing cost and improving business efficiency without compromising the quality of work will be achieved through project management and teamwork linking innovative technology, information technology and new ways of doing business (right). Integrated services is one of the new business methods showing clear, tangible benefits to both oil companies and service companies. Four key factors determine the success of integrated services projects. The first is teamwork. Oil and service companies must work together in open, trusting relationships, sharing data, expertise and ownership 12. Long-lead items are ones that take a long time to manufacture or deliver. 13. Thorogood JL: “Organization, Integrity, Learning—The Keys to Success in Well Construction,” paper IADC/SPE 29337, presented at the IADC/SPE Drilling Conference, Amsterdam, The Netherlands, February 28-March 2, 1995. Summer 1995 Days Optimizing the Learning Process Well sequence Well sequence nLearning curves. Examples of learning shown by reduced drilling time over a sequence of wells: no learning (top left), fast learning (top right) slow learning (bottom left), and application of new technology (bottom right). Oilfield technical innovation Information technology Way forward Improved efficiency and profitability Industry restructuring nThe way forward. Three strategies will reduce E & P costs: new oilfield technology, information technology and new business relationships. Schlumberger’s ClientLink initiative provides the software data base to manage these three approaches. of problems and solutions. The second is objectives. Common objectives, targeted at the end product, enable all parties involved in the project to strive for the same goals, improving efficiency and performance. The third is technology. Integrated services provide a business environment that allows oil companies and service companies to use the optimum technology for product delivery and to take maximum advantage of information technology. This not only leads to efficient use of the latest techniques to complete and manage wells, but also provides rapid, effective communication. The fourth is shared benefits. Perhaps the most important factor in cementing firm business relationships is sharing the rewards from reducing operational costs through structured incentive packages. —AM 25 Alliances in the Oil Field C. Brent Austin Steve Dole PanCanadian Petroleum Calgary, Alberta, Canada Today’s business climate is encouraging oilfield operators and contrac- Walt Chmilowski Gregg Vernon Calgary, Alberta, Canada the competition. Ty Watson Denver, Colorado, USA 700 16 Wells 650 15 BOPD 600 14 550 Average BOPD/well Richard Lewis John Thompson Mike Vinson Houston, Texas, USA cutting costs and making the most of their resources—and gaining on Producing wells, in thousands J. Harmon Heidt Amoco Exploration and Production Denver, Colorado, USA tors to join forces. Alliances are one of the ways oilfield companies are ■ Reduction in well productivity. Since the 1980s, the number of oil wells has increased, but the number of barrels of oil per day (BOPD) produced per well has fallen. (Adapted from Adams et al, reference 1.) 13 500 12 81 82 83 84 85 86 87 88 89 90 91 92 Year For help in preparation of this article, thanks to Rick Adams, Mobil Oil, Midland, Texas, USA; Hervé Anxionnaz and Jean-Pierre Delhomme, Schlumberger Wireline & Testing, Clamart, France; Andy Cart, Amoco Production Company, Houston, Texas; Dave Church, Dustin Free, Jay Haskell, Ed Nordmeyer, Jerry Richards, John Thompson and DJ White, Dowell, Houston, Texas; Roy Dove, GeoQuest, Houston, Texas; George Dozier, Dowell, Bakersfield, California, USA; Tony Fondyga and Pat McKenna, Wireline & Testing, Calgary, Alberta, Canada; Roger Goodan, Schlumberger Integrated Project Management, Houston, Texas; Gary Griffith, Scott Mathis and Stephen St. Amand, Marathon Oil Company, Lafayette, Louisiana, USA; Joel Guttormsen, Conoco Canada Ltd., Calgary, Alberta; Gary Horton, Anadrill, Lafayette, Louisiana; Jeff Icenhower, Amoco Production Company, Denver, Colorado, USA; Bobbie Joines, Dowell, Denver, Colorado; Joe Mach and Scott Scheid, Wireline & Testing, Houston, Texas; Mike Mathews and Bob Murray, Dowell, Lafayette, Louisiana; and Brian Taylor, Dowell, Midland, Texas. In this article, BRACKETFRAC, Charisma, DESC (Design and Evaluation Services for Clients), DipFAN, FasTex, FracNPV, GeoFrame, HyPerSTIM (High-Permeability Stimulation), PCM (Precision Continuous Mixer), SediView and SPIN (Sticking Pipe Indicator) are marks of Schlumberger. SUMIC is a mark of Statoil. 26 In the oil field, two factors drive profits. The first, market price of oil or gas, is governed by many elements, such as political stability, economic growth and the weather, all of which are outside the control of operators. However, the second factor, production cost, can be controlled to some degree by the industry. During the past decade, market price has stabilized—albeit at a moderate level—but production costs continue to increase. Wells cost more to drill and bring on stream because much of the easy oil is gone, leaving behind oil that defies production by conventional techniques and oil in deeper, more complex reservoirs in frontier areas. Total production costs remain high because productivity per well has declined and the techniques and materials required are generally more expensive (above ).1 Striving to remain profitable, oil companies are taking action in two areas to control costs. First, they are redefining their business, identifying core competencies and outsourcing noncore activities. Second, they are changing the way they do business, gradually converting the arm’s-length relationship with contractors into more cooperative collaborations to eliminate redundancy and boost efficiency, exploiting new technologies to enhance productivity.2 Oilfield business relationships take many forms. Volume discounts, turnkeys, service bundling, integrated services, joint ventures, partnerships, alliances—each has a place in the continuum of business practices, each with different levels of cooperation and Oilfield Review trust. Volume discounts and turnkeys are variations on the traditional way of doing business. Jobs are bid, whether by well or by project, and job specifications are set by the operator. The service company reacts, then executes the job on demand. In a second category, service bundling and integrated services are new ways of doing business that are gaining acceptance, especially outside North America. Service bundling gathers several services under one contract and concentrates the points of contact between the operator and contractors. Here, the operator still provides all the specs, and the service supplier executes the job. Integrated services contracts span a wide range of activities, from service execution—performing bundled services—at the most basic end, to product delivery at the most sophisticated end (see “Integrated Services,” page 11 ). Product delivery, in which the product may be an offshore platform, a well or some other complicated project, Entry Supply assurance Quality management entails conceptual design, process planning, service execution and evaluation. Joint ventures tend to denote shared equity and sometimes result in acquisition of one party by the other. The third category, and perhaps the newest in the oil industry—certainly the hardest to define—includes partnerships and alliances. Partnerships are defined by the Journal of Petroleum Technology as “short-term, project-specific relationships between supplier and client that seek to gain greater economic value for both parties.”3 Alliances are similar to partnerships, except they are designed to persist beyond the scope of individual projects. Other definitions exist, but an alliance is defined here as a long-term relationship between two companies that furthers their common interests over a specific range of activities. Although both are new business practices in the oil industry, alliances differ from integrated services contracts. Under an inte- Focused Enhanced Established quality expectations exceeded All focused attributes plus mutual business and profitability growth due to enhanced cooperation Competitive total system cost Development cooperation Effective quality system Supply chain management Business results optimization Controlled access to both parties’ process and information systems Synergistic R & D 1- to 3-year duration Project-specific R&D Easy agreements on rights of development alliances. As an alliance evolves, the partner companies share more strategies, risks and rewards. Long-term view of outcome Significant improvement in both partners’ perfomance Active steering committee Regular meeting review Risk sharing in pursuit of objectives Long term, 3+ year duration Commitment of significant resources by both parties Feedback at all levels Integration of management planning Partnership measurement system to address total quality and value of partnership 1. Adams R, Englehardt S and Free D: “Forming a Customer-Supplier Alliance in an Exploration and Producing Environment,” presented at IMPRO94, The Juran Institute’s Conference on Managing for Total Quality, Buena Vista, Florida, USA, November 6-8, 1994. Summer 1995 All enhanced and focused attributes plus: An agreement to achieve strategic objectives through interdependence A continuity strategy nFour stages in the evolution of Strategic Sharing of rewards Optimum trust Highly synergistic R&D 2. de Wardt JP: “Strategic Alliances: Where are We Headed?” World Oil 216 (February 1995): 103-107. 3. “Pressed into Service,” Journal of Petroleum Technology 46 (March 1994): 198-200, 223. King GE: “Improving Quality Control in Alliances and Partnering,” Journal of Petroleum Technology 46 (March 1994): 192. grated services contract, the client assigns responsibility to the supplier to reduce the client’s costs. In an alliance, the supplier accepts responsibility to reduce client cost, and the client takes on responsibility to ensure the supplier’s profit, often by assuring future business to the supplier. The two sides work together to reduce costs and improve profitability for all involved. Trust and confidence in supplier commitment make bidding each service or per well a thing of the past. However, integrated services and alliances are not mutually exclusive. An integrated services project may be offered to an alliance partner, or may evolve into an alliance. In fact, most alliances start out as tests for a certain period of time, then if successful, may become self-renewing, sometimes called evergreen. Not written as long contracts, the terms of an alliance often fit on a single page. Alliances themselves take many shapes. An alliance may be an agreement between an operator and a service company for a single service, or it may embrace several companies or several product lines within a company to create what is called an integrated alliance. Some alliances cover one geographic area or business unit; others encompass worldwide activities. The alliance between Texaco and Dowell, for example, covers all pumping services for Texaco’s North American operations (see “DESC in an Alliance: Texaco,” page 43 ). The alliance between Oryx Energy Company and Schlumberger spans wireline, testing and logging-whiledrilling services worldwide. Service companies can form a brand of alliance among themselves—more a consortium, or partnership, following the definitions in this article—to offer complementary services when the market is for integrated services. Oil companies forge similar partnerships to develop their assets.4 “Strategic alliance” often describes alliances that are part of the partner companies’ strategies, and implies that the companies share their strategies openly. Few oilfield alliances so far have reached such a level of cooperation and openness, but that is the goal to which many aspire (left ). 4. Nicandros CS: “North Sea Trends Typify Industry’s Worldwide Adjustment to Change,” Oil & Gas Journal 91 (November 8, 1993): 47-53. Hamel G and Doz YL: “Collaborate with Your Competitors—and Win,” Harvard Business Review (January-February 1989): 133. 27 While this manner of association is relatively new to the oil business, it has been practiced by other industries, notably in manufacturing, for up to 15 years. Kodak, Apple Computer, Siemens, Ford Motor Company, Motorola, Toshiba and International Business Machines are just a few of the companies with experience in gaining efficiency through alliances. Alliance analysts have a rich selection of ongoing and past alliances from which to draw analogies, along with success and failure factors (see “The Alliance as a Relationship,” page 34 ). Efficiency Improvements Through Alliances The cooperative spirit of an alliance changes the way problems are approached. In the quest to cut costs, it means not dwelling on contractor profit, but cutting total project cost (next page, top). To uncover where cuts can be made, every process in the entire project must be analyzed and examined for inefficiencies. Alliance partners construct a description, called a process map, for each process. A process map may be a list of steps or a flow chart (next page, bottom left and right ). The total project is analyzed and individual processes are retained only if they add value. Improvements are made to the remaining processes, or entirely new processes are developed, and the new processes are remapped, giving continuous improvement. 5 Decisions on how to improve a process come from the alliance partners, and team members have the power make the necessary changes. Where to start cutting costs? An economics professor would say, cut first where there are the easiest and biggest gains.6 In today’s development-oriented oil field, pumping services can often account for the majority of the cost of a well (below ). These have become the early targets of companies trying to increase efficiency. Process mapping can show where redundant efforts are undermining efficiency. For example, before one alliance, stimulation engineers from both sides would spend time designing a frac job. Soon after the start of the alliance, the engineers from both companies completed the exercise of mapping their fracture design processes. The results showed the two processes to be duplicates. 200 Thousands of dollars 150 100 50 Through the alliance, now a frac job is designed jointly, and then modeled by the service company engineer, freeing the oil company engineer to spend time on other projects that add more value—in some cases selection of other wells to be stimulated, called candidate recognition. In other cases, the optimal division of labor may assign candidate recognition and job design to the service company engineer, leaving the oil company engineer free to develop future growth opportunities. In a growing number of alliances, the oil company no longer requires a representative on site for the job. The streamlined process is more efficient, but trust in the alliance partner is crucial to the success of such a scheme (page 30 ). Eliminating bidding is another example of increasing efficiency by slashing processes that add no value. Through process mapping, some oil companies have found that almost as much money is spent on the bidding process as on the job itself. An advantage of the alliance between Conoco Canada Ltd. and Schlumberger Wireline & Testing has been the time and money saved by not bidding. Conoco Canada Ltd. previously required at least three bids for every well. Specifying the logging program took a half day; getting the bids back took another 5. For a review of oilfield applications of quality control, assurance and management: Burnett N, Harrigan J, Jeffries J, Lebsack T, Mach J, Mullen D, Pajot D, Rat F, Robson M, Theys P and Wohlwend H: “Quality,” Oilfield Review 5, no. 4 (October 1993): 46-59. 6. This idea was quantified somewhat by Vilfredo Pareto, an Italian economist, and founder of the “80-20 rule:” 80% of the wealth is held by 20% of the people. Quality expert Joseph Juran extended this concept to the analysis of problems in general: 80% of the problems come from 20% of the possible causes. 0 np ctio ele t g nin ea l cl sse g Ve nin lea ng i kc ess Tan c o r l ep tro oic on c Inv lids so is nt lys Pla na a rac stf ing Po s ott ort sp ep g nt al r nin me Fin lea uip eq nc tio nd ca pa Lo pre ite cs ule ed Fra sal ch po s i air ks ee dd rep flui ss 3w ing ce nd ett pro ga es ug nin ing Ga lea mm kc gra an ct pro ell Fra n lw tio dia ec ess c sel me pro ell Re lw ing m s dia log ram me ng Re rog lati ll p rre we co w nd Ne ga win vie sts ess roc Re k ac lls we en t ts tes m ce ty pj um gp nt me l co ica em Ch lop vin Mo ve De la rep gri ts os tc ns tio era op lls os gc en nte gi e elin Pip llin pu sin Ca ll We nm ts rig we t en on s co do ing an Ab Lift leti mp Co ew tm rea gn llin Dri ct Fra nRelative magnitude of cost sources in the life of a development well in a California field. Pumped materials are the greatest cost, and so present the greatest potential for cost savings. 28 Oilfield Review Product-based system Service-based system Percent Percent Alliances 15 15 5 5 30 30 Customer design, specification, procurement supervision, QA/QC and payables Supplier profit (traditional approach focuses here) Supplier equipment (including depreciation and recapitalization) Supplier labor (including overheads) 20 New total system cost Price = 100% Invoiced cost = 115% Total system cost Cycle time, productivity, logistics, research, engineering, market swings, utilization and missed opportunities nNew focus on costeffectiveness for product-based and service-based systems. The traditional approach reduces costs by cutting supplier profit. Alliances achieve increased efficiency by cutting total system costs. 45 45 20 Supplier materials Process A (operator) Process A (service company) Improved process A (operator + service company) Further improved process A (operator + service company) nAnalyzing a well stimulation process map. More than 6 ft [2 m] long, this typical process map comprises more than 100 steps. nTwo fracture-design process maps streamlined to create one, more efficient process. Through continuous improvement, the operator (pink) and service company (light blue) processes become a new single process (purple). Further improvements yield a process with optimum efficiency (dark blue). Summer 1995 29 half day. The bids then had to be opened in the presence of a witness. Comparing bids was a job in itself, and since there was no uniform format, this could take another day or two. After selecting a contractor, Conoco met with an accountant, then called the contractor to announce the award. “In the week I save by not bidding, I can identify new prospects,” remarks Joel Guttormsen, a geologist with Conoco in Calgary, Alberta, Canada. “That’s adding value.” An idealistic example of process streamlining through trust is the story of tubulars—drillpipe, casing and tubing. Mapping the many processes from steel manufacturing and tubular construction through deployment and finally recycling shows that tubulars are picked up, put down, inventoried and inspected anywhere from three to eight times each (next page ). Cutting out redundant steps and checks yields the seamless circle of the ideally efficient process. Most of the process lies outside the realm of the operating company alone, but through supply chain management—alliances with other links in the supply chain—total process efficiency can be optimized. Some alliances initially formed to address drilling and pumping costs later expand to enfold other services. Examples from three North American oil companies show how such alliances are increasing productivity and cutting costs. Preperforating Amoco/Dowell engineers select perfs. Forward to local Dowell coordinator. Fracturing Tree-up Schlumberger coordinates logging and perforation; notifies Amoco of date. Dowell engineer designs frac. Amoco coordinates w/Schlumberger to set wireline packer. TD not OK Amoco installs frac valve; coordinates w/Dowell to test casing. TD OK Copy to Schlumberger Wireline & Testing; prepare for job. Dowell notifies Amoco of total depth (TD) and Amoco OKs TD or cleanout. An example of an integrated alliance designed to increase drilling and completion efficiency is the multiservice, singleproject alliance between Marathon Oil Company and the Schlumberger companies of Anadrill, Dowell and Wireline & Testing. Diamond Offshore Drilling was the drilling contractor, and mud was provided by M-I Drilling Fluids Company. The challenge was to drill and complete nine directional offshore wells in the Vermilion Block 331 field of the Gulf of Mexico. Marathon fielded an interdisciplinary team that interfaced with the contractor team, and all decisions were approved by the new collaboration. Perforating Run gauge ring w/gamma ray/casing collar locator. Copy to Amoco Offshore Integrated Alliance Forward to local Dowell coordinator. Copy to Amoco Dowell and Palestine meet on location for equipment layout and select frac date; Dowell notifies Amoco of frac date. Log and perforate Dowell coordinates for pit/frac tank/lines and coiled tubing unit. Palestine coordinates installing frac stack, pit/lines separator and watchmen. Frac well; shut in for 36 to 48 hours. Dowell coordinates with water supplier. Palestine coordinates hauling flowback fluid. Amoco coordinates w/packer company. Run gauge ring and junk basket; set packer. Amoco coordinates for rig. Rig pusher coordinates for tools, water/packer fluid, tubing and tree. Run tubing and land tree. Rig pusher coordinates rig-down and pickup tools. Run wash tool; wash to plugged-back TD and test casing. Well ready to perforate Well ready to fracture Well cleaned up and ready to run production tubing Turn over to production; ready for sales. nStreamlined process map from Amoco Southeast Business Unit alliance with Dowell. 30 Oilfield Review Typical Tubular Supply Chain Mill Scrap Make steel Handle & load Inspect Manufacture pipe Inspect Nondestructive test Inventory Handle & load Ship to pipe processor Process Nondestructive grades, threads test Inventory Handle & load Ship to distributor Pipe Processor Inventory Distributor Handle & load Inspect Inventory Handle & load Ship to inspection company Inspection Company Handle & load Inspect Nondestructive test Inventory Handle & load Ship to operator Operator nProcess maps describing the use cycle of tubulars. Traditional processes allow tubulars to be handled, inventoried and inspected a number of times (top). Alliances between links in the chain permit elimination of redundant steps, yielding the ideally efficient process (bottom). (Adapted from Amoco ASAP 2000 program, with permission.) Handle & load Inventory Handle & load Ship to well Utilize Scrap Allied Tubular Supply Chain Scrap Utilize Make steel Ship to well Manufacture pipe Handle & load Handle & load Process grades, threads Summer 1995 Ship to pipe processor 31 alliance, Marathon normally wouldn’t acquire these measurements while drilling because of the high cost, but Anadrill drilling engineers pushed for them, certain the measurements would make drilling safer, would create a more stable hole and ultimately save money. Compared with other recent similar drilling projects conducted via “business as usual,“ or outside the alliance, the Vermilion 331 team increased the average drilling rate by 56% and decreased drilling costs by 14% (below ). Benchmarks were set in three areas: better-than-market financial compensation was offered if drilling time, health, safety and environment compliance, and well performance exceeded expectations. The joint team worked to anticipate time-consuming steps and solve problems rapidly. Drilling time was minimized with topdrive to speed tripping and connections, and with the help of the SPIN Sticking Pipe Indicator program, which requires downhole weight-on-bit and downhole torque as inputs. Before the Drilling Ft/day Cost/ft 1000 100 900 90 921 800 80 700 70 500 Dollars 600 Ft nResults of Vermilion 331 integrated alliance between Marathon Oil Company, M-I Drilling Fluids, Schlumberger Wireline & Testing, Anadrill, Dowell and Diamond Offshore Drilling. 592 400 92 79 60 50 40 300 30 200 20 100 10 0 0 PanCanadian Stimulation Alliance Completion Days/gravel pack Cost/gravel pack 7 6 500 473 6.6 400 425 4.8 3 Dollars Days 5 4 300 200 2 100 1 0 0 Production Business as usual 8000 7840 Bbl of oil equivalent/day 7000 Vermilion 331 Unlike the integrated alliance that drilled Marathon’s Vermilion wells, most oilfield alliances begin with a single service. An example is the alliance between PanCanadian Petroleum and Dowell, the goals of which are to assure high-quality stimulation and to control treatment costs. In 1992, top management at PanCanadian urged business managers to search worldwide for more efficient production methods. Out of that came the motivation to forge alliances to optimize production and speed payout ( next page, bottom ). The alliance with Dowell emphasizes finding the best technology for the problems encountered in PanCanadian’s variety of assets, which span a multitude of environments in Canada, including shallow gas wells, deep foothill exploration wells and wells producing heavy oil. A Dowell engineer—called a DESC engineer, for Design and Evaluation Services for Clients (see “The DESC Engineer Redefines 6000 6030 5000 4000 3000 2000 1000 0 32 The completion phase also benefited from the team organization and the risk-reward financial structure. By focusing attention on both productivity enhancement and process cost reduction for the 15 zones completed, the team was able to reduce average rig time by 1.8 days and shave nonrig completion costs by 10%. These savings were achieved while implementing the relatively new HyPerSTIM fracturing and sand control technique. The HyPerSTIM technology, combined with Marathon’s emphasis on sound completion practices and the team’s attention to detail, resulted in flow capabilities that averaged at least 30% more than in the prealliance completions (next page, top left ).7 While the overall project met or exceeded expectations, it took time and effort to step out of the comfort of long-standing roles, responsibilities and communication lines. A financial structure that gave all parties a vested interest in achieving project goals and an environment that promoted open communication and risk taking was key to the success of the project. 7. Mullen ME, Norman PE and Granger JC: “Productivity Comparison of Sand Control Techniques Used for Completions in the Vermilion 331 Field,” paper SPE 27361, presented at the SPE International Symposium on Formation Damage Control, Lafayette, Louisiana, USA, February 7-10, 1994. 8. For information on crosslinkers, breakers and other fluid additives: Brown E, Elphick J, Gulbis J, Hawkins G, King M and Pulsinelli R: “Taking the Brakes off Proppant-Pack Conductivity,” Oilfield Review 3, no. 1 (January 1991): 18-26. Also, see an article on advanced fracturing fluids in the Autumn 1995 issue of Oilfield Review. Oilfield Review Oil Well Performance Analysis kh-normalized productivity index 4 3 Prealliance Alliance without HyPerSTIM Alliance with HyPerSTIM 2 1 0 Sand 1 Sand 2 Sand 3 Sand 4 Positive Optimized Early payout Late payout Traditional Negative Cash flow nImproved well performance in wells stimulated with HyPerSTIM fracture treatment. cult to predict, and engineers tend to err on the side of surplus. A more efficient process was developed by switching to a more expensive PCM Precision Continuous Mixer system, giving higher quality fluid, and no waste. Alliance engineers also examined the type of crosslinkers in the frac fluid. Previously, they had used titanate crosslinkers with covalent bonds. Then they tried borate, with ionic bonds, which are more flexible, so not affected by shearing during passage through perforations. Finally, they switched to an encapsulated breaker to improve the breaking of the link created by the crosslinkers to start fluid flowing out of the fracture.8 The combination of new technologies yielded improved fracture conductivity (right ). In the deeper oil and gas wells, the alliance team tested a new energy-assisted, or foam, fracture technique that gave higher productivity. “We did switch to more expensive products, but they have decreased our total cost and increased our productivity. The results of the alliance surprised us,” says Steve Dole, coordinator for completions engineering at PanCanadian in Calgary, Alberta, Canada. “We thought we’d bottomed out on the cost per job by 1993. But we’ve learned we can keep cutting.” After two years, the alliance completed 1500 high-tech frac jobs, 700 cement jobs and 140 conventional fractures all with reasonable cost, excellent quality and no losttime accidents—a perfect safety record. Jobs are now scheduled to avoid delays during periods of peak activity and to make better Delayed payout Land Drilling Completion use of Dowell’s resources. This improved resource utilization has resulted in reduced costs for Dowell, thus benefiting both companies. The alliance is expanding to include coiled tubing services and cementing, and to plan longer-term actions. Through the alliance, PanCanadian is now influencing Dowell’s research in areas of special need, such as fracturing techniques for shallow gas wells and hydrocarbon frac fluid breakers. Alongside the stimulation alliance is a parallel alliance to add value to open- and Stimulation Improvements Future benchmark 12 Normalized absolute open flow potential Work,” page 40)—was posted to the PanCanadian office to interact with field development teams and provide a link with Dowell research capabilities. Continuous improvement teams were formed to analyze the entire stimulation process. Prior to the alliance, PanCanadian had considered the shallow gas wells deserving of only low-technology fracture treatments. Stimulation engineers were pumping batches of premixed frac fluid. Premixed fluid is less expensive, but the quantity required is diffi- 10 8 Encapsulated breakers 6 Borate Titanate 4 2 0 nContinuous improvement in flow rates by changing stimulation fluid. Normalized absolute openhole flow rate has increased steadily as stimulation engineers optimize crosslinker and breaker technology. cased-hole logging and drillstem testing, initiated in 1993. PanCanadian has increased its drilling activity from 413 wells in 1992 to a budgeted 1250 in 1995, without increasing staff. To handle the increase in logging activity, two additional Schlumberger personnel have been dedicated to the PanCanadian office; an applications development engineer helps design logging programs, and an evaluation services technical representative coordinates all logging and testing. In an atypical exchange of expertise, a third Schlumberger engineer has been seconded to the PanCanadian petrophysics Production nPayout curves showing traditional and optimized drilling and production. Summer 1995 33 onded to the PanCanadian petrophysics group for a two-year stay. Tony Fondyga, with 15 years of wireline and testing experience, works with the geology and reservoir groups to make decisions on the fate of wells —whether to case or abandon. Working within the PanCanadian group, Tony sees the business through the eyes of the operator and deals directly with service suppliers, including competing wireline companies. During the first two years of the alliance, logging time and costs per meter have dropped relative to PanCanadian’s prealliance average. Process improvements have streamlined log data delivery by eliminating log films and delivering digital log data directly to an outsourced data library. Teamwork with the Dowell DESC engineer to analyze cased-hole logs for fracture design has led to improvements in the quality of shallow gas well treatments. Plans call for a Schlumberger interpretation specialist to move into the PanCanadian office to work on special projects and help the drilling and development groups get better value from their data. Process Bidding Single Sourced Allied Supply Chain Strategizing Not done Local market position and price Developing strategic issue jointly Planning Reactionary Budgeted spending and revenue Optimizing value and reducing cost Research Potential for testing Joint testing Jointly developing Designing Supplier reacting Supplier responding Supplier responsible Scheduling On demand Supplier and operator communicating Supplier is scheduler Operations quality As ordered Enhanced for incentives Most effective and efficient Evaluation Both are separate Joint effort specific to incentives Focused at total system impact Continuous improvement process Microinternal Centered around incentives Feedback in every process Reengineering Not done Changing tasks of local process owners Upstream suppliers involved Profiting Spending vs. revenue Planned spendingactual costs Enhanced revenues and total system cost ■ Supply chain evolution. Multiple Amoco Alliances What makes an alliance successful? From those who’ve done it, one of the first answers is top-down commitment. The alliance must have champions at the highest level. An example is the case of Amoco Production Company. Early in 1992, Amoco launched the Vendor Asset Materials Management (VAMM) team as part of a company-wide business process reengineering effort. The VAMM team, led by US Operating Group Vice-President Jerry Brown, made a presentation to the seven North American business unit managers, urging alliances as a tool for lowering investment costs and reducing controllable operational expenditures. The Amoco Supplier Alliance Program, ASAP 2000, was set in motion throughout the company to bring a systems approach to managing supplier relationships (above ). The business unit managers were encouraged to create supplier alliances with the service companies of their choice. Five alliances have been built with Schlumberger companies, and three with Halliburton Energy Services. Each alliance is different, but share some common features. “We have a healthy concern for the profitability of our alliance partners,” says Harmon Heidt, Alliance Coordinator with Amoco in Den- ver, Colorado, USA. “Our focus is on eliminating costs deemed to be unnecessary—in all our operations, Amoco’s and our suppliers.” The following examples from three Amoco business units demonstrate some of the progress to date in increasing efficiency. Early in 1992, John Morris, the operations manager of the Southeast Business Unit (SBU)—covering land operations in Louisiana, east Texas, south Texas, Arkansas, Mississippi, Alabama and Michigan—met with major service suppliers to discuss alliances. He anticipated a significant reduction in operating costs associated with reducing the number of suppliers. At The Alliance as a Relationship In French, alliance means marriage. And many During courtship each side checks out the other, sometimes coming as a surprise to those who alliances seem to resemble marriages more than and compares with others, looking for the most founded the alliance—and the partners must work they do other business relationships. After studying attractive, compatible partner. Compatibility is out problems and develop techniques for getting 37 alliances in different industries, Professor Rosa- based on common values, principles, experi- along. Trust is crucial and individual sacrifices are beth Moss Kanter of the Harvard Business School, ences, resources and hopes for the future. made for the good of the relationship. Cambridge, Massachusetts, USA, has found that After the engagement, plans are drawn and the As partners enter the “old marrieds” phase, they relationships between companies grow or fail much wedding closes the deal. The agreement is given a can reflect back and recognize changes, changes like relationships between people.1 She describes name and made public. Executives from both sides not anticipated at the start of the relationship. Col- the four phases of an alliance as courtship, engage- are invited to “meet the family.” laborating becomes more effortless and routine. ment, marriage and old marrieds. The marriage phase begins as the partners set up housekeeping together and grow as a family. During this phase, differences are discovered— 34 Kanter also outlines the eight essentials “I”s in an alliance that make for a strong “we”: Wireline & Pumping Cost Analysis 400 Avg. benchmark Avg. alliance Thousands of dollars 350 300 250 200 150 100 May July Sept Nov Jan Mar May 1991 July Sept Nov Jan 1992 1993 Fracturing Cost Analysis 300 ■ Amoco Southeast Business Unit well completion and fracturing costs and performance before and after the alliance with Schlumberger. Avg. benchmark Avg. alliance Thousands of dollars 250 200 150 100 May July Sept Nov Jan Mar May 1991 July Sept Nov Jan 1992 1993 Well Performance Absolute open flow/net feet of perforation, Mcfd/ft 100 Avg. benchmark Avg. alliance 80 60 40 20 0 May July Sept Nov Jan Mar May 1991 July Sept Nov Jan 1992 1993 midyear, a project was designed to test the abilities of the service companies to provide cost-effective stimulation solutions. By the beginning of 1993, the SBU had aligned all pumping and wireline business with the Schlumberger companies. The alliance operates with a steering committee comprising the Amoco operations manager, representatives from Dowell and Wireline & Testing and the alliance coordinators. The role of the steering committee is to set objectives and communicate results between upper management and the working committee. Most alliances have two coordinators— one from the Amoco business unit and one from the Schlumberger companies. The coordinators are the facilitators for the alliance, and also responsible for scheduling, quality assessment, a newsletter for communicating results, interventions to solve specific technical problems and alliance scorecards—tools for measuring the success of the alliance. The SBU alliance is organized into four alliance field teams, each composed of Amoco, Dowell, Wireline & Testing and GeoQuest people in the office and the field. The teams select and evaluate wells, and identify and modify processes for their local operations from recompletion and fracturing to plug and abandon. Initially, there was redundancy in fracture and recompletion evaluation and design, with both sides performing the same tasks. A streamlined approach was approved by each side, and is now used in the alliance. Flexibility in job scheduling has resulted in better utilization of equipment and personnel. Comparison of well completion and fracturing costs tracked before and after formation of the alliance shows that the cooperative approach has reduced costs by 20%. Accompanying the reduction in costs is an improvement in well performance relative to benchmark wells (left ). Individual Excellence: Each company is strong Information: Partners share data required to Integrity: The partners behave honorably in and has something of value to contribute. Motives make the alliance work. These include objectives, ways that justify and enhance mutual trust. They for pursuing the relationship are positive—to pur- technical data, and knowledge of conflict, trouble do not abuse information, nor do they undermine sue future opportunities, not mask weaknesses. spots or changes. each other. Importance: The alliance fits with major strategic objectives. Interdependence: The partners need each other, Integration: Partners develop linkages and shared ways of working together. They build broad connections between many people at different lev- have complementary skills and couldn’t achieve els in the organization. They become both teach- the same results alone. ers and students. Investment: Each side shows tangible signs of Institutionalization: The alliance is given a for- long-term commitment by devoting financial or mal status, and extends beyond the people who other resources to the relationship. formed it. 1. Kanter RM: “Collaborative Advantage: The Art of Alliances,” Harvard Business Review (July-August 1994): 96-108. Daunis JR and Scott FL: “Division of Technology Ownership Between a Service Company and Customer,” paper SPE 25843, presented at the SPE Hydrocarbon Economics and Evaluation Symposium, Dallas, Texas, USA, March 2930, 1993. 35 36 Connection Time 200 150 Time, days operating in West Texas, officially began a pumping alliance with Dowell in 1992 covering cementing, acidizing and fracturing. “Substantial savings have been realized and pumping service quality has improved constantly,” reports alliance coordinator Fred Ray of Amoco, in a recent alliance newsletter. “We attribute the savings and improvements to our commodity planning and process reengineering.” Since the alliance began, the PBBU has documented a cost savings of $1.3 million. Among the greatest challenges in any alliance effort are documenting and quantifying improvement, probably more difficult in a service industry than in manufacturing. One of the most powerful tools for recording progress is the scorecard, and the PBBU alliance team takes scorecards seriously—to the point of creating a team to evaluate scorecards. Scorecards have been devised to track all activities to understand problems, identify bottlenecks and recognize improvement. Examples are scoring workover cementing jobs in categories such as cost of job, cement left in pipe, job pumped on time and remedial cement required. Often the best scorecards are the ones that look bad, because problems can be tackled only if they are discovered. And some of the most successful scorecards are those that are no longer used—either they have helped identify other factors that should be tracked, or the problems they’ve exposed have been addressed. The PBBU alliance operates through intervention teams to drive improvements to gain efficiency. “Joint intervention teams are highly focused to resolve issues in a timely manner,” says Amoco Resource Manager Ted Rolfvondenbaumen. “In other words, we involve the right people at the right time.” For example, in the past year, the fracture appraisal intervention team has reduced lost time per job from 50 to 32 minutes; replaced bagged sand with conveyed sand; switched to PCM fluid delivery; scheduled multiple fracture jobs in one day; reduced spillage to almost nothing; and brought wells on production within an average of 4.5 days, compared to 51 days in 1993. These process improvements have resulted in 17.6% cost savings for Amoco, and 5.3% savings for Dowell. A third alliance has developed with 100 50 0 1991 Amoco 1994 Industry 1994 Amoco nReduction in connection time—from well spud to product sales—for Amoco’s Greater Green River basin. Amoco’s Northwest Business Unit (NWBU). The NWBU comprises six basins straddling the Rocky Mountains in Colorado and Wyoming. In 1993, the NWBU’s Greater Green River basin group formed an integrated alliance to maximize value from the remaining exploitation opportunities in a 20-year-old field. The alliance united the efforts of Amoco, Dowell, Wireline & Testing, Exeter Drilling, Apex Mud and Cooper Wellheads. Since then the agreement has been extended to include three other fields. The major objectives were to reduce total system costs for drilling and completion, reduce cycle time and continuously improve service quality. The alliance steering committee set incentives for recognition of innovative and superior work at three levels: individual, team and company. To monitor progress, the committee established measures—well performance, well cost, service quality, timing and adherence to plan. Total well costs in the first field dropped 49% compared to 1991 levels, an achievement made possible by numerous changes in the drilling and completion process. Amoco completely redesigned the wellhead assembly, facilities and casing size to shave costs. The drilling contractor improved the drilling process to reduce average drilling time per well by six days. Alliance partners modified frac fluid and proppant, taking advantage of the BRACKETFRAC technique in which both buoyant and dense proppant are injected to create artificial barriers above and below the desired fracture interval, thereby controlling fracture height. Dowell engineers used the FracNPV application that examined the balance between fracture cost and anticipated production to identify the most cost-effective fracture treat- ment. Dowell supplied coiled tubing services to eliminate the need for a service rig and exploited used coiled tubing as costeffective production tubing. Fracturing costs per volume of gas produced have been reduced by an average of 57% compared with prealliance fracs. Connection time—time from spud to first sales —dropped 66% (left ). News of the project’s success has spread, and other operators in the region have approached Amoco with proposals to turn portions of their operations over to Amoco to optimize production. Alliances in Research and Development Not all alliances between oil and service companies revolve around field operations. Collaboration and optimization of resources are being taken a step further with research and development alliances. Through such alliances, the oil company benefits by obtaining the tools and products for their precise needs. In addition, the service company develops products that can be transferred to the market, and the companies exchange know-how. An example of such an alliance is the collaboration between AGIP, the Italian oil company, and Wireline & Testing and GeoQuest. In 1992, Agip sought a working relationship with a service company to enhance the usefulness of dipmeter logs by automating more of the interpretation and integrating it with other log data. Agip wanted more than a typical operator-contractor arrangement, in which the contractor programmers would meet Agip’s specifications: working together, geologists and programmers from both sides created a product adapted to user needs. The project was named DipFAN for dip facies analysis, and split into six modules. For three of the modules, Agip engineers are assuming the role of operator, taking the project lead with responsibility for specification and design documents, executable code and a user guide, while their Schlumberger counterparts take the role of partner. For the other three modules, the roles reverse. Four of the modules have developed to field-test stage, and work began on the remaining two early in 1995. All six modules will become part of the GeoFrame oilfield data interpretation system (see “Tapping the Dipmeter,” next page ). Another example of a development alliance is the agreement between Statoil, the Norwegian oil company, and Geco- Oilfield Review Tapping the Dipmeter DipFAN facies analysis consists of software modules for faster, standardized interpretation of dipmeter data. By year end, six modules will be completed and running on the GeoFrame system. Three of the modules have been completed: the StatPack, FasTex and SediView applications. The StatPack program is both a stand-alone module and a statistical library used by the other components of DipFAN. It performs basic processing such as principal component and cluster analyses. FasTex processing conducts geology-driven pattern analysis of high-sampling rate resistivity data from the dipmeter to extract layering, heterogeneities and fractures. Texture curves are generated by cluster analysis to define a high-resolution electrofacies zonation. The program outputs a catalog of facies in the specified interval, and segments the interval into layers with those facies (top, right). SediView analysis processes dip information to produce a sedimentological description of the logged interval (bottom, right). The method first ■FasTex pattern analysis for clustering dipmeter data into a specified number of layers—five in this case. The geologist can cross-plot variables such as volume, apparent thickness or contrast of conductive events versus resistive events, to monitor the quality of clustering (left). The resulting vertical zonation is displayed with representative examples of each zone, identified by their eight dipmeter channels (right). requires making a link between lithological information and dip results. Then the structural dip is computed and subtracted, to rotate the sedimentary bodies to their initial position. The final step detects the boundaries and orientation of the sedimentary structures. ■SediView analysis of dip information to produce a sedimentological description of the logged interval. Raw dip results (track 1) are processed to give local curvature axis (track 2). Structural dip is estimated from stereonet projection (center) and subtracted from raw dips to yield sedimentary dips (track 4). Dip dispersion analysis is reported (track 5) and the sedimentary structure is delineated (track 6). 37 the Norwegian oil company, and GecoPrakla to commercialize the SUMIC subsea seismic acquisition and processing technique. The new system places four sensor components on the ocean floor and records signals from a conventional marine seismic source. This allows recording of shear waves, which have previously been recorded only on land (see “Why Subsea Seismics?” below ). Shear wave analysis adds information about rock and fluid boundaries that eludes conventional compressional-wave seismic interpretation. Statoil had already invested years to research the SUMIC technology, including three feasibility studies, scaled experiments and comparison of the sensors with reference sensors in controlled environments. It was time to find a contractor to help commercialize the system. After considering several companies, Statoil selected Geco-Prakla to develop and improve the equipment and associated services, and promote marketing and sales. The agreement permits Statoil to retain ownership rights on the technique, while Schlumberger has exclusive user rights. The agreement is one of a collection of projects under a wider umbrella agreement with Statoil. In a separate project for processing and interpretation, new functionality will be added to the Charisma seismic workstation to handle the new type of data. The Hard Road to Alliances There are no short cuts to alliance success. Process mapping can be a tedious exercise. Meeting after meeting to explain total quality management and to ensure continuous improvement can make office life more demanding. The alliance approach requires learning a new way to work, and it raises some difficulties and questions. The foremost problem has been securing top-level commitment and top-to-bottom buy-in to the alliance concept. For alliances to work, they must be part of the business plan, not a passing fad. An alliance is not a short-term fix. There may be early successes that are not repeatable. Large cost savings encountered in the first rounds of continuous improvement may have caught what alliance specialists call “no-brainers,” or “low-hanging fruit”—the easy fixes that yield big savings. Later savings may be incremental, but still important, and not attainable if the alliance partners give up too quickly. There is also a fear of change. People are going to be concerned about their careers, their power and their control. These very delicate, significant issues must be considered before an alliance is formed. Restructuring is not a necessary outcome of an alliance. According to Rick Adams, Operations Engineer for Mobil Exploration & Pro- Why Subsea Seismics? Conventional marine seismic surveys record compressional (P) waves but no shear (S) waves. This Source boat Recording vessel is because the receivers are in seawater, and water supports only P waves, no S waves. The new SUMIC subsea seismic data acquisition technique Source plants four components of sensors—one hydrophone and three geophones—on the seafloor. ■ SUMIC subsea seismic acquisition, commercialized through an alliance between Statoil and Schlumberger. Sensors on the seafloor record reflected compressional and shear waves. Receivers coupled to the solid seafloor can acquire both P waves and S waves that have been con- P wave verted from P waves upon reflection (right). The acquisition of S-wave data may solve many Receiver groups problems encountered in conventional marine seismic surveys. Compressional waves are disrupted by changes in fluid content, especially the pres- S wave ence of gas, in subsurface layers. That makes detection of gas possible with P waves, but also renders lithological changes invisible. Shear waves ignore fluid changes and measure only rock properties. Hoping to harness shear waves in this and fluid type from subsurface layers. This appli- way, Statoil conducted a feasibility study to illumi- cation requires calibration with log data—incorpo- nate the top of a reservoir through a gas chimney.1 rating P-wave and S-wave velocities for known In zones where gas had completely obliterated rocks and fluids—to extrapolate properties away earlier P-wave signals, the seafloor sensor data from the well using seismic velocities as guides. showed reflections. Shear-wave and P-wave data may also be combined to extract elastic properties such lithology 38 A third area of possible application of SUMIC technology is hard seafloor. Seismic wave energy ducing, in Midland, Texas, “Alliances are a way of improving productivity without the negative side effect of downsizing.” Another potential concern is the fear of being locked into an agreement and not getting the best technology. This must be taken into account when choosing a partner. The alliance partner that has offered the best technology in the past and who offers it today is likely to be the one who will be able to offer it in the future. Oil companies may question how big they must be to have an alliance. According to industry experts, alliances can work for small independents as well as for majors. The goal is to optimize assets, maximize efficiency and lower total costs. An operator’s assets may be its infrastructure, or a large in-house staff. Or it may have a small in-house staff that needs to be augmented. As more companies begin to make alliances, some are looking for ways to share their experience and to promote alliancing as a new technology. Others are beginning to view alliancing as a core competency, and are less inclined to share their expertise. They have worked hard to learn the skills, and are more reluctant to give away their new competitive advantage. But such an advantage may be temporary. New business relationships that control total costs and encourage constant change are healthy for the industry, and give a direction for more companies to follow. Through alliances, operators and service companies are trying to achieve a common goal—lower the total cost per energy unit produced. As more companies gain experience with alliances, significant savings will continue to be made by both operators and suppliers, and more opportunities will be found for gaining efficiency and adding value. —LS is greatly attenuated by reflection at large-contrast boundaries. In conventional surveys, waves reflect twice—going down, then up again—at the waterrock interface. Compressional- and shear-wave recordings both may benefit from the placement of receivers on the seafloor. Finally, the new technology may facilitate repeat surveys designed to monitor changes in fluid saturation fronts. In the past, such surveys have suffered from difficulties associated with changes in acquisition geometry and equipment and in processing methods between one survey and the next. Permanently secured sensors may alleviate some of those difficulties. 1. Berg E, Svenning B and Martin J: “SUMIC—A New Strategic Tool for Exploration and Reservoir Mapping,” presented at the EAEG 56th Meeting and Technical Exhibition, Vienna, Austria, June 6-10, 1994. 39 The DESC Engineer Redefines Work John Baltz Steve Bumgardner Jeff Hatlen Henry Swartzlander Texaco Exploration and Production Inc. Bakersfield, California, USA Phil Basham Al Blessen Fred Sarrafian Mark Schneider Texaco Exploration and Production Inc. Denver, Colorado, USA Improved hydrocarbon recovery is the focus of the Production Enhancement Group (PEG), which combines expertise from Schlumberger Wireline & Testing, Dowell and Anadrill to develop a coordinated field management plan. Their success depends on building new kinds of working relationships between oil and service companies. Here is a look at one of the most intimate of those relationships, the DESC Design and Evaluation Services for Clients program. In this service, a Dowell engineer works in the client office and with oil company engineers to analyze wells that are candidates for production improvement and to develop treatments Dennis Clayton Tim Frank Doug Gordon Bill Taylor Shell Western E&P Inc. Houston, Texas, USA Mitch Kniffin Denver, Colorado Fred Mueller Bakersfield, California Duncan Newlands D.J. White Houston, Texas For help in preparation of this article, thanks to Larry Behrmann, Schlumberger Wireline & Testing, Rosharon, Texas, USA; Pierre Celle and Claude Vercaemer, Dowell, Montrouge, France; Curtis Boney, Larry Brumit, Doug Pferdehirt and Bobby Poe, Dowell, Sugar Land, Texas; Anil Mathur, Jerry Richards and Grafton Withers, Dowell, Houston, Texas; Bobbie Joines, Dowell, Denver, Colorado; Jay Haskell, Wireline & Testing, Houston; Joe Mach, Wireline & Testing, Sugar Land, Texas; Ken Nolte, Dowell, Tulsa, Oklahoma, USA; Maripat Sexton, Texaco, Houston. In this article, DART, DESC (Design and Evaluation Services for Clients), FracIPR, NODAL and STIMPAC are marks of Schlumberger; Unigraf is a mark of Control Data Corporation; VAX and VMS are marks of Digital Equipment Corporation. 40 to enhance well productivity. Mitch Kniffin arrives at the Texaco office in Denver at 7:00 in the morning, wearing a Texaco windbreaker with “Star-Quality Ambassador” embossed on the front. The jacket is a point of pride: he’s part of a team recognized for saving the company $38 million in drilling costs in the last two years. Kniffin sheds the jacket, grabs a notepad and heads to the morning meeting. He joins a half-dozen drilling engineers seated around a teleconference phone discussing the previous day’s well reports with Texaco’s operations groups in Midland, Texas, USA and other locations. The teams discuss good news and bad, and debate solutions. When the agenda turns to hydraulic fracturing in West Texas, all eyes land on Kniffin. On a typical day like this, follow Mitch Kniffin around and you might conclude he’s a hard-working Texaco engineer. There is little obvious evidence that he’s a Dowell engineer, one of 95 assigned to client offices in North America. By the end of 1995, an estimated 175 engineers worldwide will be assigned to customer offices in the DESC program, short for Design and Evaluation Services for Clients. For both Dowell and operating companies like Texaco, the DESC program provides significant benefits. DESC engineers are dedicated to serving a single customer, cutting cost, improving quality and raising productivity. They contribute years of experience in completion engineering, and when they move into an oil company office, they are practically self-sufficient, bringing their own networked workstation, a bookshelf of Dowell software and a modem. The oil company provides an office with a desk and chair, phone and electricity, and access to well files and company experts. The oil company gets a seasoned engineer with a fresh perspective. Dowell gets a Oilfield Review Cementing Costs Breaking Workplace Barriers Given the sometimes adversarial relationships that formerly existed between service and operating companies, placing a contractor in an oil company office may seem like an unusual move. Yet, the idea is not new. In Schlumberger, three notable incarnations of this strategy foreshadowed the DESC program. In the 1960s, Schlumberger engineers were placed in customer offices to operate the complex DART radio log transmission network, which conveyed data to the mainland from rigs in the Gulf of Mexico.1 In the early 1980s, log interpreters were installed in client offices, operating the VAX-based Client Log Interpretation Center (CLIC). This evolved into the third incarnation, the PCand workstation-based Dedicated Client Center of today. In the DART and CLIC programs, the relationship between contractor and operator did not change. Where you worked Summer 1995 60 Benchmark costs Alliance costs Thousands of dollars 50 40 30 20 10 Benchmark average – $28,580 Alliance average – $20,622 0 May July Sept Nov Jan Mar May July Sept Nov Jan ■Reduction in total process cost is central to the DESC program. In east Texas, DESC engineers working in an alliance with the operating company helped reduce the cost of cementing and fracturing. This was accomplished mainly through use of software tools for stimulation optimization, reduction in standby equipment and optimization of fluids engineering. Fracturing Costs 500 Benchmark costs Alliance costs 400 Thousands of dollars richer understanding of client needs and improved access to opportunities for well treatment services. Both parties benefit from daily contact that builds trust, which stimulates the cross-pollination of ideas. This candid exchange results in easier acceptance of new ideas and faster development of solutions. As management consultants say, it’s a win-win scenario (right ). Five years have passed since Bob Fagan became the first Dowell engineer posted in a client office, at Chevron in Bakersfield, California. In the short time since its inception, the DESC program has grown quickly and evolved to meet changing market demands (next page). Here is a look at how the DESC program works, and a tour of case studies—in Texaco and in Shell—to see how DESC engineers operate day to day. 300 200 100 Benchmark average – $245,148 Alliance average – $195,605 0 May July Sept Nov Jan Mar May changed, but not usually how you worked. The contractor mainly operated a system for the client and fulfilled client requests on a per-bid basis. Placement of the engineer and equipment in the oil company office was for expediency and took place within the constraints of a conventional contractual relationship. There were happy coincidences of the supplier consulting to the oil company, but that was not part of the plan. The relationship between the two companies was generally maintained at the traditional arm’s length. July Sept Nov Jan In the early 1990s, the DESC program redrew the boundaries of that relationship. Rather than work on a contractual basis, the DESC engineer would look for wells that could be more productive, and 1. Eaton FM and Decker GJ: “Digital Transmission of Well Logs by Radio and Telephone,” Journal of Petroleum Technology 18 (February 1966): 151-154. 41 Bob Fagan becomes first Dowell engineer placed in an oil company office–Chevron, Bakersfield, California, USA. Engaged mostly in logistical planning to boost service efficiency. Formal training begins for DESC engineers. The term DESC Design and Evaluation Services for Clients coined. 1990 # of DESC engineers Equipped with VMS-based workstation, 2400bit-per-second (bps) modem, CADE programs, spreadsheet, word editor, Unigraf graphics package. 1991 Qualifications defined for Dowell engineers posted in client offices. Ten engineers placed in client offices, all at Dowell initiative. Twenty DESC placements. Bernard Fraboulet becomes first DESC engineer outside North America, for Elf in Pau, France. 1992 DESC program refocused on identifying candidate wells for remedial treatment to increase productivity, called candidate recognition. Systems Analysis Module ( SAM ) introduced, computerized prediction of well performance. Clients start asking for DESC engineers. DESC engineer candidates begin 3- to 6-month training with the Performance Enhancement Group ( PEG ) in Houston. Industry-wide interest increases in total quality management strategies. VMS First Wireline engineers coplaced with DESC engineers for enhanced service integration. DESC toolbox expanded to include program to calculate return on investment of remedial treatments. 1993 Oil companysupplier alliances start to become reality. Schlumberger gains full control of Dowell, acquiring the remaining 50% of DowellSchlumberger, ending a successful 33-year joint venture with Dow Chemical. 1994 Dowell begins shift from VMS-based workstation to PC platform, with transition of CADE programs. Expansion in DESC placements both driving and driven by growth in alliances. 1995 Strong growth of alliances: 16 of Dowell’s 20 largest clients engaged in some type of alliance. Introduction of four new programs to accelerate candidate recognition from ~2 days per well to 1/2 day. Dowell PhDs at area level provide high-level technical support. DESC engineers connect to Schlumberger network using 14,400+ bps modem and Internet protocol. 200 150 PC 2100 Worldwide rig count 1900 100 1700 50 DESC engineers 1500 0 Worldwide rig count Rig count in North America reaches lowest level in 40 years. ■Time line of DESC program evolution. develop strategies to bring them up to full potential. This approach, called candidate recognition, would increase opportunities for Dowell that were independent of the shrinking rig count, and would enhance productivity for the oil company. At this time, the idea of a service company representative posted in the office was anathema to many oil companies. Yet, with the advent of total quality management (TQM), the DESC program offered an addi- 42 tional engineer to focus on finding low-cost means of enhancing productivity. Many oil companies were ready to consider this new way to do business. For the early DESC engineers, candidate recognition was not the sole activity. The first opportunities were improving the logistics of well treatment. This involved collaborating with the drilling or production department to better coordinate Dowell crews, equipment and delivery of raw materials. Small improvements in logistics yielded large gains in productivity. For example, better scheduling can allow a crew to perform two jobs per day instead of one, or can take advantage of a crew that is 20 miles [32 km] from the well instead of 200 miles [322 km]. Early in the DESC program, it became clear that simply having a DESC engineer in house significantly improved logistics to the benefit of both Dowell and its clients. Until about 1992, logistics remained a key activity for the handful of DESC engineers. By the end of 1992, the focus shifted to emphasize candidate recognition, which today remains the core of the program (next page, middle ). This umbrella covers the range of pumping and fluids engineer- Oilfield Review being regarded as a guest to being accepted as one of the team. Foremost, the engineer must be able to work within the oil company culture to develop support for optimal solutions. “When I first arrived at Shell,” Newlands said, “the most skeptical production engineer was the first to let me design a frac job. When that job went off without a hitch, that went a long way to winning the trust of everyone.” To build the range of needed skills, most new DESC engineers receive three to six months of training in the Production Enhancement Group (PEG) in Houston. The PEG comprises specialists from Wireline & Testing, Dowell and Anadrill, who identify wells with potential for increased production and develop an integrated program to raise well productivity. Client interest in PEG projects is funneled through Schlumberger sales engineers throughout North America. PEG engineers then review client well files and submit bids for well treatment based on the analysis. In the PEG program, Dowell engineers learn the essentials of well performance sim- Production rate ing services, including fracturing, sand control, coiled tubing services, acidizing, drilling fluids and cementing. In 1995, as Schlumberger Wireline & Testing engineers are being located in client offices along with Dowell engineers, the umbrella now includes log input to completion services. Candidate recognition is expected to grow in importance in mature markets, as operators seek to extend the life of aging fields. With candidate recognition as the focus, a new contractor-operator relationship had been cemented (bottom ). “In the old way of working,” said Duncan Newlands, a DESC engineer for Shell Western E&P in Houston, “the client might say, ‘Here’s my pump schedule. Be ready to roll Tuesday morning at 5.’ Now the client might say, ‘ Work with our team to develop a completion plan for this well that gives both companies the highest value.’ Oil companies are beginning to realize there’s benefit in trusting us to meet or exceed their criteria for job performance.” Given the large scope of responsibilities the DESC program places on Dowell engineers, training had to rise to the challenge. The DESC program starts with engineers who have mastered the basics. Those picked for the program typically have had at least three years of experience in completion and fluids engineering and have demonstrated both entrepreneurial spirit and interpersonal skills. These skills are essential, since the job requires technical proficiency, business acumen and diplomacy. When first installed in the client office, the engineer must win the confidence of oil company colleagues and, to be most effective, must progress from Gap Potential calculated with SAM and FracIPR software Actual Time ■Closing the gap. Candidate recognition involves first identifying underproducing wells and, using software tools like the Systems Analysis Module (SAM) and FracIPR, calculating what the well could produce. Second, well treatment strategies are developed to “close the gap” between what is and what could be. ulation and candidate recognition. This includes development of proficiency with NODAL production systems analysis and other Dowell software used in candidate recognition. It also includes training in perforation, pressure transient and decline curve analyses, fracture theory and fracture fluids engineering. The engineer then is posted to an oil company, usually in the production or drilling department, and begins gradual assimilation. Three case studies show how DESC engineers work today—two in Texaco, in the context of a single-vendor alliance, and one in Shell, in a more conventional relationship (see “Alliances in the Oil Field,” page 26 ). DESC in an Alliance: Texaco Texaco has undertaken a significant change that involves not only the sale of assets and refocusing on core businesses, but a dramatic culture shift. This shift accelerated with the 1994 launch of a worldwide plan for growth, with a top-down emphasis on TQM—a focus on continuously examining how things are done and taking steps to find better ways, including different ways of working with contractors.2 “Historically, we placed a great deal of emphasis on the lowest possible bid,” said John Baltz, Texaco’s assistant division manager in Bakersfield. “All that changed when we stopped focusing on price alone and placed more emphasis on the significant few oil and gas fields, technologies and relationships that contribute to performance.” Five years ago, service companies were 2. For a review of TQM principles and application of those principles in the oil field: Burnett N, Harrigan J, Jeffries J, Lebsack T, Mach J, Mullen D, Pajot D, Rat F, Robson M, Theys P and Wohlwend H: “Quality,” Oilfield Review 5, no. 4 (October 1993): 46-59. DESC Engineer Main Responsibilities •Work with client on treatment design and evaluation •Collect and evaluate data for candidate recognition treatment design •Identify, coordinate and implement treatment or design changes for improved well performance and economics Summer 1995 •Collect and evaluate post-treatment data (performance versus expectations) •Provide benchmarks for continuous improvement •Document results and supply benefits to the client and to Dowell technical support and management •Enlist appropriate technical support when necessary •Identify and implement process improvements with client •Develop general knowledge of Schlumberger product lines outside Dowell •Identify, coordinate and implement additional Dowell services and additional Schlumberger product lines based on client needs. 43 6 Time on location, hr 5 4 3 2 1 0 Sept Oct Nov Dec 1993 Jan Feb March Sept Oct 1994 ■Resource optimization means less time per treatment job. At the beginning of the Texaco DESC program in Kern River, Texaco engineers would call for service early because time management was not a priority. As a result, the pumping crew might spend at least five hours at each job, sometimes just waiting to get in the hole. Mueller’s close relationship with Texaco colleagues allowed him to work with them to improve scheduling and remove bottlenecks and redundancies. “Once Texaco learned how much time the pumping crews needed,” he said “and that time was a key element in our profitability, Texaco worked toward just-in-time pumping.” This cut time at the wellsite from five to four hours per job, allowing crews to perform more jobs per day. ■A virtual Dowell research center. Jorge Manrique of Dowell (left) and Fred Mueller, confer on Manrique’s modeling in Kern River to understand steamflood efficiency—the amount of energy required to produce one barrel of oil. Manrique, a PhD engineer with Dowell in Denver, is working with Mueller and Texaco colleagues in Bakersfield. viewed guardedly and kept at a distance. Today, many suppliers have offices in Texaco facilities and work shoulder to shoulder with Texaco colleagues. Texaco has moved aggressively into numerous alliances with key suppliers. Texaco and Dowell entered into a US pumping service alliance on March 1, 1995, for all of Texaco’s cementing and stimulation needs. “An alliance is more than just a singlevendor contract with an attractive price,” said Fred Sarrafian, assistant division manager for Texaco in Denver. “It means that we 44 work together to drive down each other’s cost and improve productivity. Both parties share in the risks and rewards. In other words, it has to have an alignment of goals that motivates both parties to commit to continuously improve how they work.” Two examples of DESC engineers providing different kinds of service for Texaco are in the Kern River field, of Bakersfield, California, and the Permian Basin of West Texas. In both places, DESC service started within a local alliance. These have evolved into a Texaco-Dowell pumping alliance covering all the US. Texaco: Extending the Life of the Kern River Field Fred Mueller started as a DESC engineer for Texaco in 1993, working in the Kern River field in an alliance exclusive to Texaco’s Bakersfield division ( next page, bottom right ). Mueller is engaged in three main projects—resin packs, research on how hydraulic fracture design affects steamdrive efficiency, and optimization of resource utilization (left and below left ). The foremost technical challenge, and work that occupies most of his energy, is the resin pack. An overview of Kern River production engineering shows why this is a priority. The Kern River field has some of the tightest margins in North America. The oil is heavy and requires steamflooding for production, which averages less than 20 barrels of oil per day (BOPD) per well. Still, the field is advantaged because productive intervals are typically less than 1500 ft [460 m] deep, and oil saturations are high. Texaco, the largest operator in the field, produces more than 80,000 BOPD from 4600 wells. The 96-yearold field is the fifth largest in the United States, with estimated reserves of 518 million barrels. The largest operating expense for Texaco is making steam, which runs $80 million a year. Extracting the most oil per calorie of gas burned to make steam—called the fueloil ratio—is the most important driver of efficiency. After personnel costs, the next driver is contract work expenses. The bulk of contract work—and here’s where resin packs come in—is removal of sand. Texaco walks a thin line between sand production and steam injection. Too much steam, and wells sand up prematurely. Too little steam, and wells don’t produce efficiently. Even at the right balance, 2 to 3 tons of sand are produced per day, adding up to an expensive problem. If sand production can be stemmed, then Texaco can achieve two objectives: cut costs related to sanding, and deliver the optimal steam injection rate to achieve the highest possible fuel-oil ratio. Curbing sand production with gravel packs and slotted liners provided mixed results. In 1993, Mueller recommended a STIMPAC service—fracturing combined with gravel pack- Oilfield Review ■Rigging up in the land of the eightminute frac. Producing wells are fractured and packed with resin-coasted sand in the Kern River field. The frac jobs are small, pumping 10,000 to 25,000 lbm [4535 to 11,340 kg] of proppant to produce fracture half-lengths of 50 to 100 ft [15 to 30 m]. Texaco wells follow a “five-spot” pattern: one injector surrounded by four producers. ■The Kern River skirts the southern edge of the Kern River field in Bakersfield, California. ■What phenolic resin coating does to proppant. This pack of sand is held together by heat-induced fusing of a phenolic resin. It has a permeability in the darcy range, and enough mechanical strength to hold back the flow of sand at typical production rates. Summer 1995 ing. The treatments halted sand production without restricting the flow of oil. At the same time, Steve Bumgardner, a Texaco petroleum engineer, introduced the more economical idea of using resin-coated sand to control formation sand production. A resin pack involves filling a hydraulic fracture with resin-coated sand. The resin, in this case a phenol, is activated mainly by the 220°F [104°C] downhole temperature. The fused resin binds the coated sand grains into a solid but high-permeability pack that stops sand production (above, far left and top ). Uncoated sand would not work in Kern River because low closure stress of the shallow wells would not hold the sand in place. Also, the high viscosity of the crude would drive uncoated sand into the well. While posted in the Rocky Mountains, Bumgardner had worked with resin packs. “Fred and I bounced around ideas for designing resin packs for Kern River,” Bumgardner said. Texaco and Dowell worked 45 as he ort Sh Di ab lo Pl km 120 0 miles 75 Texas ■Texaco properties, leased and owned, in the Permian Basin of New Mexico and West Texas. The Permian Basin occupies about the same area as the Irish Republic. at f m or O 0 Midland Basin in Bas tral rm CenPlatfo Delaware Basin N IC 46 n ter X More than one third of the hydrocarbons produced in the United States since the 1920s has come from the 29,000-squaremile [75,100 km2] area of West Texas and southeast New Mexico called the Permian Eastern Shelf elf New Mexico E Texaco: Fracs in the Permian Basin UNITED STATES M together to optimize the treatments, looking at sand size, resin type, pump schedule and fracturing fluids. Proof came at the end of 1994. In a 12well pilot study, 10 wells were improved. Average production per well rose from 16 to 27 BOPD, and monthly cost of well servicing dropped from $1549 to $540—a 70% increase in production and a 65% reduction in maintenance cost. The two wells that did not improve failed uphole, not in the treated zone. Based on these results, the Bakersfield division plans to perform resin packs in 170 wells this year. The key to success of the process was the collaboration of Bumgardner and Mueller. “My expertise is in fracturing technology,” Bumgardner said, “but I don’t need to know the exact fluid compositions and equipment characteristics. Combining my expertise with Fred’s knowledge and experience in fracturing and pumping made for the most effective team.” “We used to try to be the expert in everything,” said Henry Swartzlander, a Texaco operations manager who oversees about half of Texaco’s Kern River assets. “This ultimately hurt our profitability because we didn’t have the time, people and competency to excel at everything. Having people like Fred here allows us to tap the worldwide expertise of Dowell, which reduces our cycle time by shortening our learning curve. Ultimately, faster cycle time improves our profitability.” A key to improving cycle time for Texaco is daily give and take with Mueller that increases knowledge of available technology. Another means is Mueller’s lunchtime seminars on a variety of well and fluids engineering topics, such as cementing, fracturing high-permeability reservoirs, sieve analysis and basics of cement additives. “The ultimate test of the success of this program,” said Jeff Hatlen, a Texaco operations manager in Kern River, “is improved profitablity of both companies. My interests are not limited to reducing costs. I’m interested in developing opportunities and making more money. If Dowell can help me do that, I’m willing to share that success.” Marfa Basin Southern Shelf a-Marathon Ouachit S Basin (above ). The region has yielded 30 billion of the 87 billion barrels of oil produced in the United States in 70 years. Production today is 38,000 barrels of oil equivalent (BOE) per day, and although it is declining slowly, it is still the most prolific area outside of Alaska.3 Proved reserves are 5.4 billion BOE. The Permian Basin is a hodgepodge of depositional environments, including reefs and shelf carbonates, turbidites, beach and nearshore sands and sabkha.4 Well productivity is 20 to 100 BOPD, with the typical well making 35 BOPD. Texaco conducts one of the most active drilling programs in the basin, and operates some 15,000 wells. Following the diversity of depositional environments, well depths vary from 3500 to 28,000 ft [1066 to 8534 m]. About half of Texaco’s production is from carbonates, and the bulk of work for DESC Engineer Mitch Kniffin centers on fracturing tight dolomite oil and gas reservoirs. Fracturing is big business for Texaco in the Permian Basin. In 1994, the company fraced 200 wells—with up to three fracs per well—and if the pace of drilling holds, the number may rise to 250 this year. With one well fraced every two days, Kniffin monitors the progress of about 30 wells at one time. From the Texaco division headquarters in Denver, Kniffin works with engineers in both Denver and Midland who oversee the Permian Basin operations. He knows both Val Verde Basin truc tur a lB elt groups, having started as a Texaco DESC engineer in Midland in 1992, before moving to Denver in 1994. Along with fracture design, Kniffin also has been coordinating evaluation of methods to find the optimal fracturing program. For this challenging area, what works in one well, may fail in another well that appears to have identical properties. The main challenge is avoiding near-wellbore screenout: bridging of proppant in the fracture near the wellbore, which halts fluid entry and propagation of the fracture. Wellbore screenouts can occur in the complex connection between the wellbore and fracture entrance (next page top ). This complexity, called tortuosity, generally results from too large an angle between the perforation and the plane of the natural fracture, or from multiple fractures that may or may not coalesce into a preferred single fracture (next page bottom ). Coalescing of fractures is likely to produce tortuosity when perforations are not aligned with the principal stress in the formation. Multiple fractures produce narrower fracture channels and more surface area for fluid loss through the fracture faces. Both coalescing and multiple fracs increase the likelihood of proppant accumulation near the wellbore and a resulting screenout. Reducing fracture entrance Oilfield Review n um tio im ec ax ir M ss d e str n um tio im ec ax ir M ss d e str Path of fracture Perf Perf angle > 30° Path of fractures 0°< angle <30° ■Near-wellbore restrictions that contribute to screenout. A goal of perforation and fracturing design is to minimize tortuosity of the connection between the perforation and the fracture, and thereby develop fractures with the highest possible conductivity. Modeling studies show that fractures typically extend from the base of a perforation at the cement-formation interface and travel some distance around the wellbore to reorient into the plane parallel to the maximum horizontal stress. A main concern is the development of multiple fractures, which produce flow restrictions that lead to screenout. Experimental evidence suggests that multiple fractures tend to form when the angle between the perforation and maximum stress direction is greater than 0° but less than 30°. Rhomboids ■Coalescence of fractures as a cause of tortuosity. How fractures evolve from perforations can contribute to pressure drop, and proppant bridging, in the region near the wellbore. As fractures propagate, they may form an overlapping arrangement, called en echelon, and eventually connect. Isolated rhomboids of rock develop between the connecting tails of the fractures. Small fractures associated with these rhomboids are suspected to contribute to the pressure drop that leads to early bridging of proppant. Limiting the height of the fractured interval is thought to reduce the number of rhomboids, and thus the mechanism that leads to bridging. effects is required for proppant to flow unimpeded, and for the fracture to reach maximum length and conductivity (see “Getting the Most from Perfs,” next page ). Kniffin works with Texaco engineers to determine optimum fracture dimensions and develop a treatment pumping schedule, contributing to Texaco’s saving at least one engineering day per frac design. He tracks the performance of treatments to discern patterns that lead to success or failure. This is a critical step, since process improvement is integral to the success of the alliance. Summer 1995 With up to four jobs per week, Kniffin can’t attend each one. For critical jobs, he relies on a double cellular phone connection between his office in Denver and the Dowell crew at the wellsite in West Texas. One line provides a voice connection. The other furnishes real-time, on-screen monitoring of up to 10 variables during the job, typically including pump rate, surface pres- sure, fluid density and additive composition and concentrations. “As our engineers focus more on well planning, they still collaborate on treatment design,” said Phil Basham, a Texaco drilling team leader. “But I see Mitch taking a larger role in designing and managing jobs. We are more productive if we rely on Dowell for job execution and have our people concentrate on well planning, process improvement, cost reduction opportunities and technology applications.” Adding responsibility and accountability to a contractor has “broken down our paradigms,” said Al Blessen, Texaco drilling engineer. “Now we want to find the best practices, rather than those that we have always relied on and are comfortable with.” An example of a paradigm break was in Texaco’s design of Permian Basin completions. Texaco’s practice was to complete wells using three strings of casing: surface, intermediate and production string. This approach was perceived to minimize risk of loss of well control from lost circulation or water entry (right ). 3. Permian Basin Petroleum Association, Midland, Texas, USA, personal communication, May 1995. 4. Sabkha encompasses depositional environments just above the high-tide line in an arid setting. It includes evaporites, tidal flood and eolian deposits. 47 Texaco engineers looked for a new method and worked with Kniffin to design lightweight cementing techniques that allowed elimination of the intermediate string. Lighter fluids permitted cementing the production string in one stage or, if very long, in two stages. Taking this approach required that Texaco accept the risk of lost circulation and water entry during drilling. Managing this risk, however, or even repairing damage done by water entry, is less costly than setting intermediate casing. Texaco has used the procedure on select projects since 1992, saving 10 to 15% on each well. “It allows us to drill in places where we could not have afforded to drill otherwise,” said Phil Basham. “Every nickel saved got reinvested in a new well. That’s the kind of benefit we’re after.” Shell Western E&P: High-Pressure Coiled Tubing South Texas presents Shell Western E&P Inc. with some of the company’s most challenging gas wells. They are deep, hot, geopressured and sometimes sour. In the Rio Grande Valley, Shell produces 450 million cubic ft of gas and condensate per day from about 350 wells. The main technical challenge is beating the decline curve of the wells—the fall in productivity over time—by lowering the cost of production and producing hydrocarbons as fast as possible. Duncan Newlands, Shell’s Houstonbased DESC engineer, addresses this challenge by splitting his time between fracture work and coiled tubing services. His contri- Three-string Two-string Surface Stage 2 cement ■Three- and twostring completions. Applying lightweight mud and cement, Texaco saved about 10 to 15% on each completion by deleting the intermediate string. Intermediate Stage 1 cement Production butions to fracture design have increased Dowell’s share of jobs and enhanced efficiency for Dowell and productivity for Shell. His contribution to an innovative application of coiled tubing for workovers helped save Shell $1 million in 1994 and expanded Dowell’s coiled tubing services in the region.5 Coiled tubing is used to clean out sand plugs inserted during multistage massive hydraulic fracturing. In this fracturing technique, the bottom zone is fractured first, then the interval is filled with sand to isolate it, and the zone above is fractured. The second zone is then filled with sand, and the zone above that is treated, and so on up the hole. After the final fracture, the column of sand, which may reach a thickness greater than 1000 ft [305 m], must be removed to commingle production from all the zones. Getting the Most from Perfs To minimize entrance effects and maximize fracture conductivity, Kniffin and a team of Texaco engineers are trying a combination of five techniques: ■Electronics Technician Walter Limpias with gel pumped on a typical Kern River frac job. • Larger-diameter perforations. Historically, holes were commonly of small diameter—typically 0.35 in. [0.9 cm] or smaller. Larger-diameter perforations—0.5-in. [1.3 cm] and larger—are thought to result in a more direct path from perf to fracture. 48 Oilfield Review at a depth of 12,000 ft [3658 m]. Because only 30 ft can be “snubbed” at a time, removal of the column of sand can take 7 to 12 days. A team of Shell and Dowell engineers investigated the practicality of adapting existing coiled tubing and surface equipment to cope with the high pressures. They found that conventionally available 11/4inch, thick-walled coiled tubing provided the best of all possible properties: strong enough to safely endure the wellhead and downhole pressures, large enough to accommodate pump rates for efficient cleanout, and having an acceptable fatigue life, given the high operating pressure. Two pieces of equipment had to be adapted. First, the high pressure at the wellhead made buckling of tubing at the stripper a concern. To combat this, an antibuckling guide was utilized to provide lateral support and minimize the distance between the stripper and chains that drive the tubing in and out of the injector. Second, a 15,000-psi blowout preventer and stripper were built to improve the economics, safety and speed of the coiled tubing job. Yard tests at operating pressures showed the new equipment could perform several cleanouts before a string of coiled tubing would have to be retired to conventional work. Since 1994, the technology has been used to perform more than 75 cleanouts, each Rick Prudhome With wellhead pressures sometimes approaching 10,000 psi, snubbing units were used to remove sand, since conventional coiled tubing units can accommodate wellhead pressure only up to 3500 psi. A snubbing unit is a combination of pressure control and pipe handling equipment (below ). The equipment jacks pipe through the pressure control equipment 30 ft [9 m] at a time. When at the required depth, gel is pumped down the pipe to circulate sand to the surface. The typical south Texas well has a producing interval of at least 200 ft [60 m], ■Removing sand with a snubbing unit (top) and a coiled tubing unit with new high-pressure surface control equipment. The snubbing unit is about 70 ft [21 m] high, and requires personnel working at the top, which is a significant safety risk. Removal of sand in a south Texas well takes about one week with a snubbing unit but can be performed with a coiled tubing unit in fewer than three days, and at a lower safety risk. • Tighter phasing of perforations. Decreasing the phase angle of perforations maximizes the • Maximized pad fluid viscosity. A pad is the first fluid pumped during hydraulic fracturing, and likelihood of a perforation aligning parallel to generally does not contain proppant (previous the fracture plane. At the ideal alignment, frac- page, bottom). The more viscous the fluid, the tures tend not to split into multiple branches, wider the fracture; it also makes the job more minimizing the number of restrictions that lead costly because of the requirement for added to screenout. • Proppant slugging. This process involves early pumping of small, intermittent volumes of proppant slurry (slugs) with progressively higher densities of proppant.1 These slugs are thought horsepower and for breakers, chemicals that reduce viscosity after pumping. Optimal viscosity balances added cost against higher fracture 5. Van Adrichem WP, Gordon DG and Newlands DJ: “Development and Utilization of a Coiled Tubing Equipment Package for Work in High Pressure Wells,” paper OTC 7874, presented at the 27th Annual OTC Meeting, Houston, Texas, USA, May 1- 4, 1995. 1. For more on near-wellbore tortuosity and proppant slugs: Cleary MP, Johnson DE, Kogsbøll H-H, Owens KA, Perry KF, de Pater CJ, Stachel A, Schmidt H and Tambini M: “Field Implementation of Proppant Slugs to Avoid Premature Screen-Out of Hydraulic Fractures with Adequate Proppant Concentration,” paper SPE 25892, presented at the SPE Rocky Mountain Regional/Low Permeability Reservoirs Symposium, Denver, Colorado, USA, April 12-14, 1993. 2. Stadulis JM: “Development of a Completion Design to Control Screenouts Caused by Multiple Near-Wellbore Fractures,” paper SPE 29549, presented at the SPE Rocky Mountain Regional/Low-Permeability Reservoirs Symposium, Denver, Colorado, USA, March 20-22, 1995. conductivity. • Limiting the height of the perforated interval, to plug off minor fractures, diverting more of called point-source perforating.2 Perforating the proppant to the major fractures, improving only a limited height, usually in the middle of their conductivity. the interval of interest, reduces the number of multiple fractures and increases the likelihood of them coalescing into fewer, larger fractures. Summer 1995 49 taking 1 to 3 days to complete at about half the cost of a conventional snubbing unit. There has been interest in expanding the technique to fields in the Gulf of Mexico and the Middle East. “Duncan’s main contribution in this project was as an enabler,” said Bill Taylor, well servicing team leader for Shell. “Because he’s immersed in our business, he knows our needs, and is able to bring together the key Dowell experts to meet the challenge. You walk around this office and you hear a lot of ‘Duncan said —.’ That means his fresh perspective is bringing us results.” What Comes Next? Once a DESC engineer is installed in an operating company, gains the client’s trust and knowledge of the client’s needs, works to continuously reduce cost and build productivity, what comes next? It varies with the company. For some, like Shell Western, it means adding another DESC engineer. In the Houston office, a second DESC engineer will focus exclusively on candidate recognition, allowing Duncan Newlands to concentrate more on process reengineering and optimizing fracture design. At Texaco, prior to the nationwide alliance, the seven DESC engineers in Texaco offices provided solutions specific to the geographic area served by those offices. With the formation of the nationwide alliance, there is a trend away from using the DESC engineer as only a local solution. Now 11 Texaco DESC engineers pool knowledge with their respective local Texaco colleagues to spread best practices throughout the organization. “Not only do we want to drive out redundancy and boost production in Kern River,” said John Baltz of Texaco, “we want to align on process and process analysis everywhere. That is a driver of our financial success.” Both Texaco and Shell have seen the role of the DESC engineers expand as they prove their expertise, and as the operating companies gain trust to delegate more work. This means the definition of candidate recognition widens to encompass not only obvious underproducing wells but to include application of new technology and techniques to boost production in wells already considered to be doing their best. Finding candidates for new technology, like the south Texas wells cleaned with high-pressure coiled tubing, will build business for Dowell while cutting cost and boosting productivity for operating companies. New technology also includes new tools for candidate recognition. To this end, several reservoir engineering analysis programs have recently been added to the DESC engineer’s toolbox. These tools let the DESC engineer evaluate the current condition and potential of more wells with greater speed and ease. This ultimately leads to faster identification of opportunities and earlier enhancement of well productivity. “To make this program grow productively, the most important element is encouraging the Dowell engineer to focus on client objectives,” said Jerry Richards, Dowell vice president. “I can’t overemphasize the importance of that. It is the key to growing our business and the customer’s business, which is the purpose of the DESC program.” —JK Who they are 50 Mitch Kniffin Duncan Newlands Fred Mueller • Texaco DESC engineer, Midland, Texas, 1992; Denver, Colorado, since October 1994. • Seven postings in sales, engineering and management, in North Dakota, Kansas, Louisiana, Oklahoma and Texas. • Hired with Dowell in Gainesville, Texas, 1979. • BS degree in chemistry, Kansas State University, 1979. • Shell DESC engineer, Houston, Texas, since May 1994. • Two years as a sales engineer in Houston, preceded by two years as a training instructor at Dowell’s Kellyville (Oklahoma) Training Center, and three field assignments in the Rocky Mountains. • Hired with Dowell in Gillette, Wyoming, 1987. • BS degree in geology and BS degree in petroleum engineering, Texas A&M University, 1986. • Texaco DESC engineer, Bakersfield, California, since September 1993. • Five positions in marketing, engineering and sales, preceded by assignments in three field locations in south Texas and the North American midcontinent. • Hired with Dowell in Bryan, Texas, 1980. • BS degree in engineering technology, Texas A&M University, 1980. 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