Name: Ammar Hakim Date: 9/23/2021 What Do Managers Do? 1. If you were the manager of a cookie factory with a goal to produce seven million chocolate chip cookies per month. State 5 ways to improve productivity (effective) while ensuring no wasted resources (efficient)? ● With your set goal of 7million cookies per month you want to make sure you are not buying an excessive amount of resources. ○ Why - No wasted resources ● Don't buy resources that are not long lasting ○ In event of excess resources you want to be able to use them with your following batch for the next month - Max efficiency No resources wasted ● Invest and take time on training employees to establish a good workflow and have them comfortable with your goals expectations and necessary manner. ● Establish an organized workplace layout with easy accessibility to all departments to allow for maximum work efficiency. Name: Ammar Hakim Date: 9/23/2021 2. Give some examples of what the VP of Marketing for an international hotel chain (e.g. Best Western) would be doing in relation to the 4 functions of management. ● Planning ○ For goals they may want to achieve within their marketing or product of marketing (sales). ○ Planning for a marketing budget ● Leadership ○ Coordinating and guiding head of the different division managers ○ Motivating for set sale goals ● Organizing ○ Setting Budget ○ Observing company trends to assist in plan making ○ Assigning various departments their responsibilities whom may need marketing ● Controlling ○ Monitoring results over a certain measured period to evaluate progress and possibly make alterations to plan/goal. Name: Ammar Hakim Date: 9/23/2021 3. Why is accountability important to managerial performance? It is important to set an example for peers and coworkers to follow along their path. Being in a managerial position, you are in a supervisory role which includes management alongside watching and critiquing worker efforts. If you are able to take responsibility for mistakes it teaches your coworkers the same. Rather than putting blame onto irrelevant factors they are able to see necessary change within themselves and set goal to eliminate such from happening again. 4. How much of a typical manager’s time would you expect to be allocated to these relationships? % of time working with subordinates? a) 35% b) 48% c) 56% % of time working with the boss? a) 8% b) 15% c) 26% % of time working with peers and outsiders? a) 18% b) 44% c) 57% 5. How many hours per week does the average manager work? 50 hours 6. What amount of a manager’s time is typically spent in the following activities? % of time CEO 40% % of time Police Chief 15% % of time School Principal 20% 7% 5% 10% Doing Desk Work 30% 20% 20% Talking on the telephone 20% 20% 10% Walking around the organization / work site Total 3% 40% 40% 100% 100% 100% Scheduled Meetings Unscheduled Meetings Management Levels and Types of Managers 7. Complete the following chart: Managerial Position Level of Manager High school Principal Line Line or Staff Line Functional, General or Administrator General Name: Ammar Hakim IBM Accounting Department Manager Manager of a Clothing Store or Restaurant (part of a chain) Boston Pizza Regional Sales Manager for Northern Ont. Lululemon Athletica VP of Human Resources Law Firm Executive Partner Honda Corp. VP of Sales IBM Accounts Payable Supervisor Date: 9/23/2021 Line Line Functional Line Line General Middle Line Functional Top Line Functional Line Top Middle Staff Line Line General Functional Functional Managerial Levels: Senior/Top Level; Middle management; Supervisory/Line Managers Line (direct contribution to organization’s outputs); Staff (support function) Functional (Resp. for a single area of activity); General (Resp. for many functional areas); Administrator (managers in government or non-profit organizations)