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( #(.,-.#(! &#(!8 A6<-+- 2' &)%&'--"('.&&+2 6-2%&$&+ "' 7-+ -7&+$--+- 2 . ." !#((#(! -.!5 1 #(<. ,/( ." /-#(-- ), ( 1 , &% ) 2*,#(-5.", ),511#&&"0&)1',%.-",8",-./,(.1#&&)*. -#(!&9.,!.9',%.-.,.!#-5.,!.#(!)(.""#!"#()'/-.)',-5*3&)- ..(.#)( .) ." ',%. '( ) ." &#-/, .,#(! ( /-#(-- )( ,(5 *,)0##(!/(#+/*,)/.-(-,0#-8@ # /&#5/ #(!4"#8FDDMA !,-+- 2-"+'-)+(.-%"2% '-+(.-(+2)!+, &),.,#(!',%.#-.).&&3(1',%.#(." ))#(/-.,35-) ,5.",, () )'*.#.),- ) ,#(! ."#- .3* ) -,0# #( /( #(!5 .", ),5 #. 1#&& .).&&3 (1 *,)/.- ( -,0#-8 ", 1#&& &)1 *,) #.- ( ,&.#0&3 "#!" *,)').#)( )-.8 ", )/& -)' *).(.#& ,#0&- #'#..#(! )/, *,)/.- ( -,0#-5/.#.1#&&)(&3.%/* ),-"),.*,#)5#(."#--5.",-./,(.1#&& /- ',%.9-%#''#(! *,##(! -.,.!37 "#!" *,# ( &)1 *,)').#)( )-.8 ", '#!". 1/-.)',-5/.11#&&'%."'..,.)%()1)/,(1*,)/.- (-,0#-6.",)/!"!),) ')/."',%.#(!"5-.&#-" #,' )/(.#)( ), ." /./,)'*.#.#0',%.@ # /&#5/ #(!4"#8FDDMA8 '+,"' )!+, /,#(!."#-*,#)5."-&-(*,) #.-,#(,-#(!,*#&38",1#&&'), ,#0&-8,!)#(!.)/-." )&&)1#(!-.,.!#-7 =6.(,- #( 1 "0 ." 0(.!- ) ." ."(#& -/**),. ,)' ." )&&! ( ))*,.1#."." &)1,*&(.#(!-,)/( /(#(!51)/&,/.")-. ) .",1'.,#&-8 >6 '+,"' *.%"-2()+(.-,',+/", ,/&&3#(,-#(!*,)/.-(-,0#-5*, .#(!&&.",!/&.#)(-(,/&-5 -.&#-"#(!/(#+/( #,-.9&--/-#(--/&./,8 ?6/%()'0&+$- *&,(#(!2*,#(-(0&)*.,!./-.)',!,)/*8 @60",-+".-"('!''% ,("#- .) )*( (1 ,("-8 -#-5 #. #- #'*),.(. .) ..,. (1 #(0-.'(.-5 '% .#0 )(.,)&5 ("( ,*/..#)(5 ( &,( 2*,#(- /,#(!)*,.#)(8 A6.)+" /#(!*,#.)..,..")-*,#9-(-#.#0/-.)',-8"#-#-0,3#'*),.(..) .%."',%.-",80&)*(1*,)/.--)(."),#!#(&*,)/.,(! .) ')0 .)1,- Penetration Strategy&low price and low promotion'to attract more customers and loyalty@ # /&#5/ #(!4"#8FDDMA. 6.Advertisement focus )(.. 1#." ." -)#& '#5 0&)* */&# ,&.#)(-"#* propaganda, making promotion and set up the business stage. Mature Phrase At this stage, sales speed increase will drop in Kun Ming, supply will surpass demand. If the restaurant is running on well, we could become the leader of the market. We are going to use the strategies as below: +$-#.,-,-+- 2 8,("#-.)2*(',%.-#(# ,(.,!#)(-(-.&#-"2&&(.&)!#-.#- -3-.'.),/)-.('%-)&# )/(.#)( ),."&.,*",-8 8)'*. ),)'*.#.),-</-.)',-5#(,-(1.,!.',%.5.,3.)-1#." ."*).(.#&',%.#(.).",&/-.)',-8 8()/,!/-.)',-.) ,+/(.&3/-)/,-,0#-(*,)/.-8 8 (0(.0,#)/-(1/.#&#.3(*,)0#value-added services. Product adjust strategy A. Recreate our products and services, get rid of the old image and appear with totally new image. Focus on brand advertisement, join social public activities, winning for the acknowledge and favor. B. Keep running current business and franchise , keep developing the resort area and make some publicity to attract the investors and partners to reach “All Win”. At the same time, gradually opening all the resort area and parts of the leisure areas to make the all services merge into all aspects of people’s life # @ /&#5/ #(!4"#8FDDMA. Decrease phrase A. Keep maintaining the brand image, reduce some services and gradually quit from the market. Reduce cost and expenditures while the sales are keeping dropping. B. Change the operation model and direction. Switching the main business to the flower health care and some new services to reduce the negative effect to the minimum. 6-3" #&&(&$&+ In China, it has a fierce competition in the catering industry, flower house will use the differentiated marketing strategies to make a distinction from other restaurants, building our own unique characteristics to take up more market share without reducing the prices. There are two main aspects: Target market and differentiated consumption group There is no this kind of restaurant in Kun Ming, therefore, it has a large potential market. At the same time, we will make effort on high income consumers to excavate their demands@(3#(5FDEDA. Unique Products and Services The philosophy is “Details make perfect”. We will keep on finding out the disadvantages of our products and services to make further improvement and develop more products demanded by the market. For our services, with the business culture as the direction, we will refine all the details and consolidate relationship marketing to increase customer loyalty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ongitudinal alliance Keep good relationship with the upwards and downwards of the supply chain to maintenance long term cooperation. Cooperate with the flower planting base to develop the holiday resort. Crosswise Alliance As the entrance conditions is too low in the catering industry, therefore, it is impossible to avoid competence with the development of the flora catering industry, in this case, the restaurant will allow franchise to expand its business. And if it is necessary, at a certain period, the restaurant can cooperate with its rivals to some extent. B6<' &'-.&&+2 The Management team of the restaurant will initially consist of a restaurant manager and a chief chef, the restaurant must need at least 5 years experiences on the restaurant management and he is in charge of overall management and some other services such as purchasing, marketing, legal service and son on. The chief chef will be responsible for the kitchen management such as food making, raw material purchasing and so on. Except them, we will also employ three servants, two other chefs , a chef helper. With the development of the restaurant, we are going to expand our management team such as employ specialist financial clerk and so on. 7-2 $%"!! ! &)1,-./,(.1#&&,-*)(-#& ),&&'*&)3-8",-./,(.1#&&.,#( )/.-.(#(!'*&)3-5#'*,)0."#,#&#.#-5-.#'/&.."#,*).(.#&5("( ."#,)"-#)(.)'%."'..,-,0/-.)',-8 1#&&)*.."#) '*&)39(.,'(!'(.511#&&,,(!." ')-.**,)*,#.1),%.)."'-)(."#,)'*.(352*,.#-5#(.,-.-8 1#&&.%."",.,#-.#-(0&/-) '*&)3-#(.))/(.5/-#(!-#(.# # .,#(#(!(').#0.#)(&'(!'(.**,)"5.",)/!")'*,"(-#0 '*&)30&)*'(.(/-#(--/&./,.) /&&3')#&#4'*&)3-(,#(! /*."#,(."/-#-'8 The following is the forecast personnel expenditures for the first three years ,-)((&&( (#.7 (!, "# " " E " F " "&*, ,0(.E ,0(.F ,0(.G ,E JD5DDD HL5DDD HF5DDD HF5DDD FH5DDD GJ5DDD GJ5DDD GJ5DDD ,F JD5DDD HL5DDD HF8DDD HF5DDD FH5DDD GJ5DDD GJ5DDD GJ5DDD ,G LH5DDD JD5DDD HL5DDD HL5DDD GJ5DDD HF5DDD HF5DDD HF5DDD 7-3 % ! !& $!# #-%#() -.,.!#,-)/,8,.#)() "/'(,-)/, #-."-)/,) ." /-#(-- *,) #.-8 ) -.( )/. ) ." ,)15 #. #- (--,3 .) "0 &,! ')/(.) .&(.-.)1),% ),."/-#(--8",-./,(.1#&&.,#('*&)3.) 2&&(.5("(."#,*#&#.#-5').#0.."#,*).(.#&#&#.#-5("( ."#,)",(.)..,-,0.")'*(38 " ,-./,(. 1#&& '*&)39),#(.8 . 1#&& ,,(! ."#, -/#.& *)-#.#)( ),#(! .) ."#, #&#.35 #(.,-.-5 -*#&.38 )(-#,#(! ." ",.,#-.#- ( 0&/- ) ." '*&)3-5 #. #- -/**)- .) .,#( ."' 1#." -#(.# # '.")- ( ').#0. '(!'(. 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he marketing plan should contain statements of the total market, target market and market share (Thomas Kubr Heinz,1998). I didn’t add market segmentation in the original business plan. (."#-*,. #0#/,,(.',%.#(.).",,-5/. 1#&&'%.#&(,&#0#-#)( ),#(!.).",&-#./.#)(1"(-.,.)#(!."/-#(--8 (#.#)(5 "0.) ,0#-'),) ."',%.(&3-#-8 ('3),#!#(&/-#(--*&(5 "%)(&#( ."..",,'(3,-./,(.--,0#(!/-#(! &)1,--#(!,#(.-5/../&&3 ().5 ''#-.%8 ("#(5.",#-()-/".3*,-./,(.5.", ),5.",#- &,!*).(.#&8 ,0#-."#-('),)(.(.-)(#(/-.,3(&3-#-( ',%.(&3-#-8",)/!"(&3-#-5 ''),&,)/.")1."&)& ',%.-#./.#)(#-(1".*,)').#)('.")- -")/&/-.)!.'),*).(.#& /-.)',-(',%.-",8 @6(+0(+$ When I finished this business plan, the next step is send it to my family which can be my investors. My business plan contains all sections which are Executive Summary, Company Summary, Product and service, Market Strategy, Marketing, Management and Finance. However, before I send my business plan to them, I was told by professors that I have to clarify more things, and add more contents. I Follow all the suggestions revise, add and clarify my business plan. One more thing I have to pay attention to is that I should focus on my real situation. Because we are asked to write the business plan in a structured way, I focus too much on the structure but not my real situation. Through this business idea, I contacted with more people and more restaurants which make me understand that running a business is not just developing a paper document, what we are doing will affect the outcomes if we can get success.. A6('%.,"(' Liao,J., Welsch,H.,( 2008) offers that the most of business running process is very similar between technical and non-technical start-ups. During the process of developing this business idea, I learned a lot. Based on the articles, books and seminars, I absorb much knowledge how to develop a business idea. I learned how to get a business idea, how to recognize and get potential customers, and how to prepare a market analysis. It could be very hard to start up doing a business, however, from all experiences I get in the Master project, I could avoid many mistakes. Besides, these valuable could make me a successful entrepreneur in the future. B6+',5 1.Wiliam D.Bygrave (2003) The Entrepreneurial Proces. 2.Townsend, D.,Busenitz,L,B,Arthurs,j.D.,(2010) To start or not to start: Outcome and ability expectations in the decision to start a new venture, Journal of Business Venturing, 25, 192-202. G8")'- /, #(45@EMMLA8.,.#(!9/*8 MD9MDEEKHL9F H8 #-,#".&@FDDIA(.,*,(/,-"#*J#.#)(1),%7,19 #&& ,1#(8 I80#8)1(-(5 )1&&8/-(#.45 )(."(8,."/,- @FDEDA="&'%' "%!"''"&'%'/('" !',+#''"!&!'&"!'"&'%'!* )!'(%5 )/,(&) /-#(--(./,#(!>(!EMI8 J) - .@FDDDA=!!""'&'%##!! (&!&&/+ !! (&!&&!%&2&"(%$(&'"!)"%&>( !FHG8 K8 #)5 85&-"5 85@FDDLA3''%!&")!'(%&''"!#%"&&/+#"%!' %!&'*!'!!"!1'!&!'!'%#%!(%&5 )/,(&) #!" "()&)!3(!'(.-,"8>