civil law proceedings cover non criminal acts(divorce, personal injury lawsuits) product life cycle introduction, growth, maturity, decline break even analysis process used to determine profitability at various levels of sales. Where total revenues=total cost bundling grouping two or more products together and pricing them as a unit brand name, symbol or design that identifies the goods or services and distinguishes them from competitors' offerings brand loyalty degree to which consumers are satisfied and are committed to further purchases brand awareness how quickly or easily a given brand name comes to mind when someone mentions a product category brand preference when consumers reach a point of preferring one brand over another storage warehouse stores products for a relatively long time distribution warehouse used to gather and redistribute products advertising limited to paid, nonpersonal communication through various media by organizations and individuals who are in some way identified in the advertising message Product line group of physically similar products with similar competitors. (bubblegum and sugar free gum) private accountants work in a single firm, government agency, or nonprofit organization public accountant provide accounting services to individuals or businesses tax accountants accountants trained in tax law and are responsible for preparing tax returns accounting cycle analyze, record in journals, transfer to ledger, trial balance, prepare statements, analyze statements