PROJECT REPORT ON COMPARATIVE STUDY ON SOCIAL MEDIA MARKETING TABLE OF CONTENT Chapter no. Particulars Page no. Title page Declaration Acknowledgement Abstract CHAPTER-1 Introduction to the topic Objectives of the study Needs of the study Statement of the problem Significance of the study CHAPTER-2 Literature Review CHAPTER-3 Methodologies CHAPTER-4 Data Analysis & interpretation CHAPTER-5 Conclusion, Implication and Recommendation Bibliography Annexure CHAPTER-1 INTRODUCTION TO THE TOPIC INTRODUCTION Social media marketing sites have taken over today’s world. From what was started merely for entertainment. Today these websites provides a host of opportunities to its Users ranging from marketing their products increasing awareness on social issue, sharing photos, video class, joining groups and forms of interests promoting an idea, finding family roots finding a lost friend, gaming, entertainment application and so on. In fact the usage of social media marketing sites has been so diverse that many people use it for more than just entertainment. Mena et al (2012) studied the readiness of health students to use Facebook as a platform for training professional habits particularity in the case of influenza vaccination. This clearly shows social networking sites serve as a creative solution to many business problems. Now that you have an idea of the prevalence of social media and its rapidly growing influence, let’s take a look at some of the key ways in which social media can help you connect with your target audience. Generate awareness of your company and its products or services by tapping into one of the largest audience in the world. Generate leads through your social networking connections, speeding up the process by creating events and promotions. Draw in visitors to your websites and other online portals by using your social media resources to promote new content. Maintain direct relationships with your customers and potential customers in order to improve your products and get to better know your audience. Provide customer service and advice directly to your audience and get useful feedback from your followers to help track your success. Facilitate sharing of your online content through the use of social media sharing buttons, effectively letting your audience advertise for you. The above cites some of the key reasons to get involved in SMM, but there are many more depending on the type of business you are operating. Local businesses can also make extensive use of social media platform targeted specially towards traditional high-street businesses. Sites like Google Places, Bing Places, Yelp and Foursquare, among others, help you to show up in local search results and online or mobile maps. What’s more is that all of the above is absolutely free to use, and while there are also paid SMM methods, the free ones are far too valuable to neglect. Historically, online marketing was a fairly one-sides approach. Business pushed ideas out and consumers passively received them. But that landscape has shifted. The internet has become extremely interactive. Social media has created a new style of communication and there are now billions of conversations happening online. People are discussing popular news articles, sharing photos of their pets, and even engaging with brands. And it all feels relatively natural to the consumer. It’s just part of how the web operates. All of these conversations present exciting opportunities for marketers. We can join in on a conversation to drive brand awareness, or create our own conversations and empower our customers to do the marketing for us. Social media marketing is all about creating interactive moments with our customers to achieve a goal we’ve defined. Most often that goal is to gain traffic to our websites or attention on our brand. But unlike other forms of marketing, social media taps into the idea of using your customers as a marketing vessel. The content that you share will hopefully be liked, retweeted, shared again, blogged about, and so on. This viral effect is what makes social media marketing so effective. A simple like on a post could expose that content to hundreds of potential customers you normally wouldn’t have access to. Because social media is so personal, when friends share content, it comes with another layer of credibility. Done right, social media has the potential to transform your business. However it’ll require a good strategy, some creativity, and a little bit of luck. Done wrong and social media might bring unwanted attention which could potentially harm your business or your brand image. We’re going to focus mainly on the organic aspects of social media marketing. More specifically, the unpaid and natural approach to distributing content. For many brands, social media will be a must have component of your digital marketing strategy. Your social media might feature the major networks, or it could be as simple as blog, a customer forum or a niche bookmarking site. We will be focusing on marketing with the big two: Facebook and Twitter. Now, these two network are not the same. Each is unique and has its own best practices, style and audience, and we’ll explore their differences together in a later movie. Social media is a moving target. If you’re able to adapt and scale alongside of it, your brand will benefit in the long term. DIFFERENT METHODS OF SOCIAL MEDIA MARKETING Social network marketing is popularly called as Internet marketing. Today you can find many ways for internet marketing. Many people who enter this online marketing are less worried because of its guaranteed success. If you see in Internet totally all types of products has been marketed online without much effort. Internet attracts many business people to promote their business online. Social network marketing is grown to such a height that today many people can’t earn without it. Some of the most recognized network marketing tools are Face book, MySpace and LinkedIn. Twitter became regular place for people who have newly entered the field of social networking marketing. 1. BLOGGING: When you start Blogging or posting your data about any product, you can see less response from clients. Later it will become big business via blog. Websites and blogs are most powerful tools for social network marketing when matched with other networking tools. Blog is an amazing tool which provides a many other facilities in addition to just marketing your business. It also helps you to communicate with other clients in case if you have any problems. 2. WEB DESIGN: It is important to have private website if you are a freelancer. Your website will help your clients to know about you and it will make them clear that you are a serious freelance marketer and help to make huge revenue via online marketing. 3. ARTICLE SELLING: It is also best and cheap internet marketing method. It is a mode of advertising our trade just by writing article and attracting endless number of users across world. We usually sell our article to different article database websites and article directories. Today it provided free business to many advertisers and publishers and they are really benefited through their articles. 4. EMAIL SENDING: Electronic mail sending is the best way to marketing. Collect list of email address through portfolio websites and email about your business to all internet users. Your Email should be attractive in such a way that your recipient will be impressed to get back to you. 5. USE SOCIAL NETWORKING WEBSITES: Social networking websites like Twitter, face book can be used to promote your sales. These provide best platform for all who are thinking of online marketing. 6. VIDEO PROMOTION: Use several video distribution websites for your marketing. These websites uploads your service to the whole world. All that you need to do is film a video about marketing and send it to video uploading sites like You Tube. It seems it is the easiest way of marketing than any other modes since many people will be interested in view videos rather than word form of advertisement. DIGITAL MARKETING AND INTERNET MARKETING The fields of marketing and advertising have changed over the years and it is clear that that have always taken advantage of the existing technologies. In the past, when the concept of the internet was still unimaginable to many, most business capitalized on traditional channels of marketing such as television, radio, print, and billboard ads. Yes, they are still used by many companies today and if used effectively, they can give big income returns to your business. When the internet was born, it transformed the world into a global village. People in different time zones can now communicate in a click or press of a button. The internet has become so diverse that even things from your imagination can be found in some corners of World Wide Web. Today, there are two billion internet users; thus, it gave way to the conception of new breeds of marketers and advertisers. What is Digital Marketing? Digital marketing refers to the use of electronic device such as computers, tablets, smart phones, and digital billboards, among others, to interact with consumers. It can also be defined as the promotion of brands, products or services using different forms of digital media to reach and engage customers in a timely, relevant, personal and cost-effectively way. Compared to traditional forms of marketing, digital marketing is less expensive and you can have instant access to tangible feedbacks and reports about who saw or heard the ad, and took action. With digital marketing, you can see how a campaign performs in real-time – what is being viewed, how often, duration, and even statistics such as sales conversions. How is it different with Internet Marketing? The internet plays a significant role in digital marketing which is why people tend to assume that it is synonymous with Internet Marketing. Nevertheless, they are somewhat different in the sense that internet marketing is just one of the categories of digital marketing. Internet marketing involves marketing approaches such as search engine optimization (SEO), social media marketing, and pay-per-click, to mention a few, while the use of podcasts, fax broadcasts, text blasts, instant messaging, mobile apps, and digital telephony and video, among others, as marketing channels narrow down the definition of internet marketing. India Digital Marketing Statistics – 2016 As per a recent report by Boston consulting group, India has one of the largest and fastest growing populations of Internet users in the world – 190 million as of June 2014 and growing rapidly. India already has the third largest Internet population in the world today, after China with 620 million and the US with 275 million. In addition, India already has 100 million active Facebook users today, the second largest number after the US and Canada with 152 million. As one fast forwards, it is estimated that there will be over 500 million Internet users in India by 2018 – making India the second largest population of Internet users in the world. The growth in the Internet base in India has been exponential. It took 20 years from the introduction of the Internet to reach 100 million users. The second 100 million will likely be reached within three years, and the third in less than a year. In fact, the next four years will see nearly 350 million additional Internet users. The primary drivers of this exponential growth have been expansion to small town / rural India, increased affordability due to lower cost data-enabled handsets, and the ever increasing awareness of, and need for, the Internet. OBJECTIVES OF THE STUDY It is truly said that “A study without objectives is like a tree without roots”. In any area of research, the first and the foremost task is to decide and define the objectives of the research i.e. the reason why the research study should be conducted. A research study may have many objectives, but all these objectives revolve around one major objective, which is the focus of the study. In this study, the prime objective is to identify the opportunities and challenges of the marketing through the social networking sites. This study is based on emergence of social networking sites as an efficient marketing tool. In order to pursue the afore-mentioned prime objectives, some allied objectives have also been identified which are as follows: To figure out the profile of users of social networking sites. To study the trends and shifts in the marketing practices from traditional marketing to online marketing. To find out the opportunities available to the marketers in marketing through social networking sites. To study the challenges faced by the marketers adopting social networking sites as their marketing tool. To study the scope of social networking sites to be used as a marketing tool. 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