EFFECTIVE WAY OF COMMUNICATING sivagnanam thanusigan QS/16/46/30 Effective Way of Communicating Table of Contents List of figures ................................................................................................................................................ 2 List of tables.................................................................................................................................................. 2 acknowledgement ......................................................................................................................................... 3 introduction ................................................................................................................................................... 4 TASK A ........................................................................................................................................................ 5 (B) speech ..................................................................................................................................................... 5 (C) Covering Letter and Cv .......................................................................................................................... 8 (D) Properties Of Materials ........................................................................................................................ 13 TASK B ...................................................................................................................................................... 15 (A)Business Letter ...................................................................................................................................... 15 (B) Writing communication ........................................................................................................................ 19 (C) Article of Construction industry in Srilanka ......................................................................................... 27 TASK C ...................................................................................................................................................... 34 Presentation ................................................................................................................................................. 34 Agenda ........................................................................................................................................................ 42 RDX construction -minutes of the meeting ................................................................................................ 43 conclusion ................................................................................................................................................... 44 1 Effective Way of Communicating List of figures Figure 1 ....................................................................................................................................................... 19 Figure 2 ....................................................................................................................................................... 20 Figure 3 ....................................................................................................................................................... 20 Figure 4 ....................................................................................................................................................... 21 Figure 5 ....................................................................................................................................................... 21 Figure 6 ....................................................................................................................................................... 22 Figure 7 ....................................................................................................................................................... 31 List of tables Table 1 ........................................................................................................................................................ 24 Table 2 ........................................................................................................................................................ 24 2 Effective Way of Communicating acknowledgement This work would not have been possible without the help and encouragement of all those with whom I have been related over a long period of time. In particular I would like to thank my god I would also like to convey my honestly thankfulness to “British College of Applied Studies (BCAS)” for giving an opportunity to become a professional in BTEC HND in Quantity Surveying & construction Economics. I would like to express my special thanks of gratitude to lecturer Mr. H.H.M.Naleer who gave me the golden opportunity to do this assignment on the title “Effective way of communicating”, which also helped me in doing a lot of research and I came to know about so many new things, With his direction I feel I have covered most of the features needed for this module and it has helped me to complete this assignment. I am really thankful to him. Secondly I would also like to thank my parents and friends who helped me a lot in preparing this assignment and succeeding it. Thanks to all 3 Effective Way of Communicating introduction Communication skill is one of the most important subjects in the Ed-excel system. To improve our skills in many ways it is highly needed. Many practical things have been included in this task I attend the individual presentation related to the construction site safety. After that divided in to the group and did a meeting about the complaints made by the workers. Finally, we were interviewed individually by the lecturers it was an amazing moment to us finally to complete this task we have written report and tasks together all the type of foundations is included in this task. After that I completed other tasks. But those were not that much of difficult. For resume and cover letter I included my details as an assistant QS. Feature article I mentioned detailed about construction industry in srilanka. And after that our group members gather and prepared agenda, minute which is important for meeting. Finally, I explained my presentation pack and justification of my whole report writing. 4 Effective Way of Communicating TASK A (B) speech Today, Iam pleased to be here and Iam glad about the opportunity that I have got to share about steel. I hope that my speech gives you all more knowledge and their properties and advantages and disadvantages. What is steel Steel is a mixer from alloy which consists a lot of iron and around 0.2 % of carbon. Grade will affect the weight of it but normally it is 2.1% by weight. For iron, carbon is the most common alloying material, but it also uses other elements such as manganese, chromium, vanadium, and tungsten. Carbon and other alloying elements likes what I mentioned just now are acting as a hardening agent. From doing so, it can prevent dislocations in the iron atom crystal lattice from sliding past one another. By control the number of alloying elements, it can indirectly control the hardness, ductility and the tensile strength of the resulting steel. By increasing the carbon content, it can be made harder and stronger than iron, but such steel is also less ductile than iron. Steel also called as a versatile material because the composition and internal structure to tailor its properties can be adjusted by us. Due to this reason, we can produce steel for paperclips, steel bridges, thin strips of steel for razor blades and large beam for column. Properties of steel Steel more or less is a linear elastic material, it has a strong tensile strength which made it can be bend into whatever shape that you like, and it also have the same compressive as the tensile strength. It different from concrete, as we know that concrete is very low in tensile strength but it has a strong compressive strength. However, with enough applied force, steel and other metals will cease to behave elastically and begin to behave plastically. When a material is linearly elastic, its deformation, or strain, will be directly proportional to the applied force and it will return to its original shape when the force is removed. A plastic material, on the other hand, will permanently deform without breaking. In real life, we can't found such thing as perfectly elastic or plastic material. Material likes steel, the tensile strength and the compressive strength are concerned by structural engineers. When steel reaches its yield strength, It started to stretch and transition from elastic to plastic behavior. When there is more force that applied on steel, it will made it reaches its ultimate tensile strength and eventually it will break. Due to the high tensile strength that steel has, structural engineers take this advantage in their design. In some Natural disasters likes earthquake or major structural failure, the properties which steel has is very useful because it allows the structure to absorb extra load. For those material that too brittle, it will shatter instead of stretch, 5 Effective Way of Communicating it possibly will cause the structure to crash down, but for material likes steel, when the structure is ruined, but its plastic behavior allows time for escape. Advantage of steel As all engineers know, steel is very useful in construction. There are a lot of advantages of using steel in construction. That is why so many constructions in the world use steel as main material. Recycling-Use steel in construction only will generate a small amount of waste. For all those light gauges steel construction is 100 percent recyclable. In one year, over a trillion pound of steel was recycled. According from a trustable data, it shows steel industry annually saves energy up to 18 million households for a year. Strong and Durability-Compare with use wood for framing work, steel is significantly stronger than wood. Other than carbon fiber, there is no other material can match steel's superior strength and durability. The reason we never apply carbon fiber in our building is because carbon fiber is much more expensive compare with steel. Building that uses steel will enable the building to resist earthquake, hurricanes and other natural disease. Climate and Condition-As we know, steel made from strong iron and carbon, so it will never crack, shrink, splinter, creep, split, or swell. Individual members of a wood-framed building react differently to climate changes. This wood movement may include expansion, contraction, warping, twisting, etc. Weigh-Steel's weigh is 60 percent lesser than wood. 6 tons of steel can support 2000 square foot home, but for lumber, it needs around 20 tons to support 2000 Sf home.Although steel is light but it is very strong. Use steel for foundations can make it be lighter; transportation and site handling are easier. Problem of steel There is no perfect material in this world; each material has their strong point and week point. For steel, the most serious problem is corrosion. Due to the moisture of the air, those steel that exposed to air will get rush easily. Owner of the house have to spend a lot of money to remove those rush steel and replace it with new steel. So rather than waste a lot of money to replace after it rush, engineer had found out some way to prevent it before get rush. 6 Effective Way of Communicating Materials resistant to Corrosion-In real life, we can't find a material that can totally immune to corrosion in all environments. To prevent corrosion, we have to know the environment factor that causes them to rush. Corrosion Resistance Date are used to assess the suitability of material in an environment. Protective coating-For prevent steel from corrosion, protective coatings are the most widely used technique. Protective coatings separate the surfaces of the matter that will corrode from the factors in the environment which cause corrosion to occur. Even protective coating is a common way of corrosion control technique, but it doesn't mean it can 100 percent the surface. Catholic Protection-There is another way to prevent corrosion from using electricity. Catholic protection interferes with the natural action of the electrochemical cells that are responsible for corrosion. For those materials which always exposed to air or water, using Catholic protection method is a very good technique. Other than the corrosion problem, steel can't resist heat as well. So, when in applied in column, it needs a thick layer of cement to resist fire. From doing this, when the building is in fire, people got a lot of time to run from the building before it collapse. Uses of steel in construction work The number of building keeps increasing nowadays with help of steel components all over the world. The engineer found out that steel that is very useful in the construction work due to the ability of tensile and compressive strength. Cost of steel also affordable by client. In a building, steel parts are the strongest, most solid and reliable type of all building material that can stand the test of time. Due to the reason which is steels are firm, and cheaper compare with other material, aesthetic, fire resist, do not require further treatment and it is environmentally friendly. Advantage of steel is enough to draw attention to metal and steel components; the only issue that needs even more elaboration is their elasticity and reliability. Nowadays people do not want to be scared anymore because of their fireboard-house or pvc houses will be sweep away by storm, tornados and other natural disasters. Reliable, solid and firm components will bring trust to user.Corrosion is one of the biggest disadvantages of metal parts used for construction though nowadays most of the manufacturers heat-treat metal parts in order they become stainless and stone-like. Heat conductivity is another problem of metal structures that is why houses are not equipped with them in full scale. 7 Effective Way of Communicating (C) Covering Letter and Cv S.Thanusigan No 14,lorensz road, Bampalapitiya, Colombo 04. October 30,2017 Mr. Naleer Managing Director, Sanken construction, No. 30 Main street, Colombo 2 Dear Mr. Naleer, I am responding to your advertisement in Sunday observer to fill a quantity surveyor position.my enclosed CV shows that my background, education and experience match your needs as I have more than 1 year of experience in the construction field, a diploma in quantity surveying and a current membership in RICS. Throughout the QS career I completed minor projects around the suburbs around Colombo. I enjoy watching and taking part in sports & have received recognition of winning a cricket campus tournament. I would like to arrange an interview with you to discuss my qualifications and your requirements further. I am available for an interview at your convenience. Thank you for your time and consideration. Sincerely, S. Thanusigan 8 Effective Way of Communicating CURRICULUM VITAE S. THANUSIGAN. No: - 14, Lorenz rd, Colombo 04, Tel: - (+94) 764090769 Email: thanusigan@outlook.com CAREER OBJECTIVE To pursue a challenging career in the Construction Industry as a challenged innovative, committed professional Quantity Surveyor. AREA OF INTEREST Quantity Surveyor or Junior Quantity Surveying or Asst. Quantity Surveying (Pre-contract/ Post contract) KEY SKILLS • Ability to work both as a team and independently to meet given deadlines. • A quick learner of new technologies and willing to put in extra effort to use them if the project requires it at required time. • Considerable knowledge in referring FIDIC contract document and claims management. • Excellent Fluency Communication skills in English and Tamil with good professional practice ideas. INDUSTRIAL EXPERIENCE AS A TRAINEE QUANTITY SURVEYOR SIERRA Construction (Pvt) Ltd. No.112, Havelock road, Colombo 05, Sri Lanka. [01st September 2016 – 31st December 2016] Assigned to: JAFFNA KILLINOCHCHI WATER SUPPLY AND SANITTION PROJECT The Project Of Construction Of Water Towers At Punguduthivu, Karainagar, Kodikamam, Kayts, Palai, Vaddukoddai, Nallur, Oldpark,Mandaithivu, Poonery,Navatkuly,Velanai,Puttur,Meesalai & Kaddudai 9 Effective Way of Communicating CARRIED OUT AND EXPERIENCE GAINED AREAS AS A TRAINEE QUANTITY SURVEYOR CONTACTOR ORGANISATION • Preparing Interim bill certificate • Checking interim bills • Site Visits • Preparation of list of defects • Processing variation and extra works • Preliminary estimating & cost planning • Preparing bills of quantity • Concrete plant visits • Preparing sub contactor bills • Taking off Quantities • Progress Updating • Analysis of Rates • Involment in Day Works • Preparing labour attendant sheets CARRIED OUT AND EXPERIENCE GAINED AREAS AS AN ASSISTANT QUANTITY SURVEYOR CONTACTOR ORGANISATION • Preparing Interim Payment certificate • Site Visits • Material Ordering • Preparation of list of defects • Processing variation and extra works • Preliminary estimating & cost planning • Preparing bills of quantity • Concrete plant visits • Preparing sub contactor bills • Taking off Quantities • Progress Updating 10 Effective Way of Communicating DOCUMENTS FAMILIAR WITH Civil Engineering Standard Method of Measurement (CESMM3) 3rd Edition, London. Standard Method of Measurement of Building works (NRM2), UK. FIDIC Conditions of Contract (1999). ICTAD Conditions of Contract, Sri Lanka.Standard Bidding Document – Procurement of works, Sri Lanka.BSR (Building Schedule of Rates).HSR (Highway Schedule of Rates). EXTRA -CURRICULARACTIVITIES • Participated in Inter House Sports. • Participated in the school road races. • Member of school Leo club • Member of school library union • Member of school SCOUTS ambulance team. • Participated in the English Day competition INFORMATION TECHNOLOGY EXPERIENCE • Fluent in MS-Office 2007,2010 & 2013 Suite (Project, • Excel, Word, Power point,) • AutoCAD • HTML • Access • Adobe Photoshop • Flash • Hardware 11 Effective Way of Communicating PERSONNEL PROFILE Name in Full: Sivagnanam Thanusigan Date of Birth: 04, january,1998 (Age -19) Nationality: Sri Lankan Civil Status: Single Religion: Hindu Gender: Male NIC No :980040313V School Attended: Bampaalapity Hindu college Languages Known English, Sinhala and Tamil I do herby certify that the particulars mentioned by me are true and correct to the best of my knowledge. If any such information found to be fault I understood, that I would not be considered for this Job. ------------------------ --------------------------- Date Signature 12 Effective Way of Communicating (D) Properties Of Materials Iron Definition and Properties It is a heavy malleable ductile magnetic silver-white metallic element that readily rusts in moist air, occurs native in meteorites and combined in most igneous rocks, is the most used of metals, and is vital to biological processes as in transport of oxygen in the body. Physical Properties of Iron The Physical properties of Iron are the characteristics that can be observed without changing the substance into another substance. Physical properties are usually those that can be observed using our senses such as color, luster, freezing point, boiling point, melting point, density, hardness and odor. The Physical Properties of Iron are as follows: Color-Silver-gray metal Malleability-Capable of being shaped or bent Ductility-Easily pulled or stretched into a thin wire Luster-Has a shine or glow Conductivity-Good transmission of heat or electricity Allotropy-It occurs in two or more crystalline forms in the same physical state Tensile-It can be stretched without breaking Ferromagnetic-Easily magnetized Chemical Properties of Iron They are the characteristics that determine how it will react with other substances or change from one substance to another. The better we know the nature of the substance the better we are able to understand it. Chemical properties are only observable during a chemical reaction. Reactions to substances may be brought about by changes brought about by burning, rusting, heating, exploding, tarnishing etc. The Chemical Properties of Iron are as follows: Chemical Formula-Fe Toxicity-Non-Toxic Reactivity with water-Reacts with very hot water and steam to produce hydrogen gas Oxidation-Readily-combines with oxygen in moist air which produces iron oxide also known as rust Solubility-Dissolves in acids 13 Effective Way of Communicating Steel Properties of steel Steel more or less is a linear elastic material, it has a strong tensile strength which made it can be bend into whatever shape that you like, and it also have the same compressive as the tensile strength. It different from concrete, as we know that concrete is very low in tensile strength but it has a strong compressive strength. However, with enough applied force, steel and other metals will cease to behave elastically and begin to behave plastically. When a material is linearly elastic, its deformation, or strain, will be directly proportional to the applied force and it will return to its original shape when the force is removed. A plastic material, on the other hand, will permanently deform without breaking. In real life, we can't found such thing as perfectly elastic or plastic material. Material likes steel, the tensile strength and the compressive strength are concerned by structural engineers. When steel reaches its yield strength, It started to stretch and transition from elastic to plastic behavior. When there is more force that applied on steel, it will made it reaches its ultimate tensile strength and eventually it will break. Due to the high tensile strength that steel has, structural engineers take this advantage in their design. In some Natural disasters likes earthquake or major structural failure, the properties which steel has is very useful because it allows the structure to absorb extra load. For those material that too brittle, it will shatter instead of stretch, it possibly will cause the structure to crash down, but for material likes steel, when the structure is ruined, but its plastic behavior allows time for escape. 14 Effective Way of Communicating TASK B (A)Business Letter Mr. S. Thanusigan Manager – Construction Site Isuru Construction (Pvt) Ltd. Allwis Lane, Dehiwala. Blue Ocean Group of Companies 32, 2nd Floor Galle Rd, Dehiwala- Mount Lavinia 27/11/2017 Dear Sir/Madam, Receiving of Poor Materials which is Below the Standard I am writing in connection with your materials which we received to our site. I am sorry to say that I was very disappointed with your materials which we received to the site are poor in quality and standard. Those are, • Sheets -The finishing not properly done and sizes are little vary. • Bricks- Excessive broken bricks were unloaded and they not well shaped. • Steel rods-Most of the rods are corroded. (Not good as specified in the agreement). So, I am not satisfied with your materials. Firstly, I would like to hear your explanation for the above problem. I hope we can sort this matter out amicably. However, I would be grateful if you could replace the three items with good standard or quality as specified in our agreement. I hope you will replace the materials. I look forward to receiving a prompt reply. Thank you. Yours faithfully, Thanusigan 15 Effective Way of Communicating Table of contents Summary…………………………………………………………………………………17-17 Introduction……………………………………………………………………………....18-18 Type of foundation suitable for a particular site………………………………………....19-24 Reference…………………………………………………………………………………25-25 Conclusion………………………………………………………………………………..26-26 16 Effective Way of Communicating summary This report presents about foundation in construction. There many types of foundation. Foundation is the main structural part of the building or elements. Foundation engineering is the application of soil mechanics and rock mechanics in the design of foundation elements of structures. Every structure has two components parts. One is called foundation and other one is called as superstructure. It is the structural portion of the building that supports the building above ground. Foundation handles loads from the superstructure. 17 Effective Way of Communicating introduction To researching about types of foundation and which is suitable for the particular site. What are the facts have to consider while selecting types of foundation. This report presents above things which I have said below about foundation. 18 Effective Way of Communicating (B) Writing communication Type of foundation suitable for a particular site There are a very wide range of foundation types suitable for different applications, depending on considerations such as: • The nature of the load requiring support. • Ground conditions. • The presence of water. • Accessibility. • Sensitivity to noise and vibration. • Proximity to other structures. • Project timeframes. Foundation Shallow Spread footing Deep Raft Pile Strip Flat Slap Pad Wide toe Caisson Combined Figure 1 19 Effective Way of Communicating Shallow foundation The foundation provided immediately beneath the lowest part of the structure and which is close to the ground level are known as shallow foundation. Such foundations are placed on first hard and firm strata available below the ground level. The object of this kind of foundations is to distribute the structural load to over considerable area of foundation bed. Shallow foundations are those founded near to the finished ground surface; generally, where the founding depth is less than the width of the footing and less than 3m. These are not strict rules, but merely guidelines: basically, if surface loading or other surface conditions will affect the bearing capacity of a foundation it is 'shallow'. Shallow foundations (sometimes called 'spread footings') include pads, strip footings and rafts. Shallows foundations are used when surface soils are sufficiently strong and stiff to support the imposed loads; they are generally unsuitable in weak or highly compressible soils, such as poorly-compacted fill, peat, recent lacustrine and alluvial deposits, etc. Figure 2 Figure 3 Strip foundation The loads of the heavy walls are transmitted and supported through reinforced concrete strip foundation. Tensile reinforcement is required in the lower force of the strip with distribution bars. The reinforcement will also assist the strip in spanning any weakness of soil in the excavations. Consist of a continuous, longitudinal strip of concrete designed to spread the load uniformly. The spread of the strip depends on foundation loads and the bearing capacity and shear strength of the subsoil. The thickness of the strip foundation depends on the strength of the foundation material. The depth of the strip can be increased if the ground is weak up to where the strata are stronger. Strip foundations are used to support a line of loads, either due to a load-bearing wall, or if a line of columns need supporting where column positions are so close that individual pad foundations would be inappropriate. 20 Effective Way of Communicating Figure 4 Pad foundation Pad foundation is used to transmit and support the loads from piers and columns. The economic shape of the pad foundation is square. In pad foundation main bars are required in both directions. The foundations to piers of bricks, reinforced concrete and steel column is often in the form of square or rectangles to spread the load evenly. The pad area increases as the load of the building increases due to safety reasons. Pad foundation is also known as footing. The simplest form pad foundation consists of a pad of mass concrete. Pad foundations are used to support an individual point load such as that due to a structural column. They may be circular, square or rectangular. They usually consist of a block or slab of uniform thickness, but they may be stepped or haunches if they are required to spread the load from a heavy column. Pad foundations are usually shallow, but deep pad foundations can also be used. Figure 5 21 Effective Way of Communicating Raft foundation The raft foundation spreads the load to the entire area of the site. A raft foundation is a continuous slab of concrete usually covering an area equal to or greater than the base of a building or greater than the base of a building or structure. Pile foundation Deep foundations are those founding too deeply below the finished ground surface for their base bearing capacity to be affected by surface conditions, this is usually at depths >3 m below finished ground level. They include piles, piers and caissons or compensated foundations using deep basements and also deep pad or strip foundations. Deep foundations can be used to transfer the loading to some deeper, more competent strata at depth if unsuitable soils are present near the surface. Piles are relatively long, slender members that transmit foundation loads through soil strata of low bearing capacity to deeper soil or rock strata having a high bearing capacity. They are used when for economic, constructional or soil condition considerations it is desirable to transmit loads to strata beyond the practical reach of shallow foundations. In addition to supporting structures, piles are also used to anchor structures against uplift forces and to assist structures in resisting lateral and overturning forces. Pile foundations are the part of a structure used to carry and transfer the load of the structure to the bearing ground located at some depth below ground surface. Figure 6 22 Effective Way of Communicating There are two basic types of piles, • End bearing piles • Friction piles Pile foundation can be used when: • The subsoil has low bearing capacity. • High water table level which give rise to permanent dewatering cost. • Subsoil layers which are highly compressible. • Subsoil due to moisture movement or plastic failure Foundation, Part of a structural system that supports and anchors the superstructure of a building and transmits its loads directly to the earth. To prevent damage from repeated freeze-thaw cycles, the bottom of the foundation must be below the frost line. The foundations of low-rise residential buildings are nearly all supported on spread footings, wide bases (usually of concrete) that support walls or pier sand distribute the load over a greater area. A concrete grade beam supported by isolated footings, piers, or piles may be placed at ground level, especially in a building without a basement, to support the exterior wall. Spread footings are also used in greatly enlarged form for high-rise buildings. Other systems for supporting heavy loads include piles, concrete caisson columns, and building directly on exposed rock. In yielding soil, a floating foundation consisting of rigid, boxlike structures set at such a depth that the weight of the soil removed to place it equals the weight of the construction supported may be used. Soil type affects selection of types of foundations, foundation depth and foundation sizes. Following are the considerations for foundation based on soil types: Soil Foundation Type Types Trouble areas Footings Sand Retaining Structures Reason for use Easy to construct economical and Bearing capacity may be a problem but in most cases it is sufficient Must be used since sand cannot Excessive settlement in wet and support themselves loose deposits. 23 Effective Way of Communicating Deep foundations (Piles) Uses friction resistance but low in bearing capacity Economic Footings Confining pressure is usually low. but may have problem with bearing capacity Low bearing capacity. in saturated clays Generally low shear strength when Clays are self-supportive up to a wet. Clay Retaining Structures certain height (critical). Must be High consolidation in soft clays used if height increases beyond Swelling is possible. the critical. Deep foundations (Piles) Over-consolidated clays may If bearing capacity is low, piles contain cracks and fissures. may be driven to rock. Table 1 Following table shows solutions to some problems in foundations based on soil types Soil Type Nature of problem Possible solution Loose sands must be compacted Settlement Lowering water table may result in sand densification Sand Compaction increases cohesion and friction thus bearing capacity Bearing Capacity increases Use of deep foundation Lowering water table Consolidation Pre-loading Drive pile to rock Compaction Bearing capacity Use of deep foundations Clay Treat or stabilize soil Maintain constant water table Expansion or swelling Alter soil nature (similar to stabilization) Include swell pressure in design Table 2 24 Effective Way of Communicating Conclusion As a conclusion the foundation plays the major role in the construction and all the necessary details and importance of foundation. Researching about types of foundation and which is suitable for the particular site. What are the facts have to consider while selecting types of foundation. This report presents above things which I have said below about foundation. 25 Effective Way of Communicating Reference Designingbuildings. (2017). designingbuildings. Available: https://www.designingbuildings.co.uk/wiki/Pad_foundation . Last accessed 25.11.2017. Fountype. (nd). types of foundation. Available: http://environment.uwe.ac.uk/geocal/foundations/Fountype.htm . Last accessed 25.11.2017. Theconstructor. (nd). types of foundations. Available: https://theconstructor.org/geotechnical/foundationconsiderations-based-on-soil-types/8414/. Last accessed 25.11.17. Andrew Morrison. (2011). Construction Details. Available: https://www.strawbale.com/why-yourfoundation-is-the-most-important-part-of-your-house/. Last accessed 25.11.17. 26 Effective Way of Communicating (C) Article of Construction industry in Srilanka Construction Industry Sector of national economy engaged in preparation of land and construction, alteration, and repair of buildings, structures, and other real property. The construction industry has been a major beneficiary of Sri Lanka’s rapid economic development over the past six years. Since the end of the country’s civil war in May 2009, the country has rushed to make up for more than two and a half decades of intermittent building activity across most segments, from high-end residential housing to commercial and office space to a variety of key infrastructure segments. According to NDB Securities (NDBS), a brokerage based in Colombo, in 2014 Sri Lanka’s construction sector expanded by more than 20%. Indeed, since 2009 the industry has grown twice as fast as the nation’s GDP, which has increased by just over 7% on an average annual basis over the same period. According to NDBS data, in 2014 the construction industry accounted for 9.6% of Sri Lanka’s GDP, which represented a significantly greater proportion of the economy than most other countries in Asia. As observers and local players have pointed out, these figures suggest that despite the flurry of recent building activity, there remains considerable demand for new buildings of all kinds, not to mention roads, highways and various other kinds of infrastructure. The government will likely continue to generate the bulk of construction activity in the country in the short and medium term. According to a Department of Census and Statistics (DCS) report on the industry issued in mid-2015, as of 2012 – the most recent year for which official government statistics are available – public sector contracts accounted for more than 94% of the total value of contracts issued. While private sector involvement in the country has clearly increased since then, the state has likely remained the key player in construction. Given the considerable amount of work that has yet to be done, this situation bodes well for local players. Oversight & Legislation A variety of entities are involved in regulating Sri Lanka’s construction industry. At the federal level, the MHC has a mandate to ensure that the construction sector operates according to international standards in terms of planning, environmental impact and human resource management and hiring practices. Additionally, it has a mission to ensure that low-income Sri Lankans are able to afford housing. The MHC was reorganized under the new government in an effort to streamline its regulatory capacities. The 27 Effective Way of Communicating ministry’s responsibilities include the “regulation of [the] construction sector, conducting research and development activities, training and developing those involved in the construction sector and providing engineering services to public sector institutions”. On the housing side, meanwhile, the ministry was responsible for “housing development, development of underserved settlements, community empowerment and regulatory activities pertaining to the condominium sector”. The ministry also oversees or is affiliated with a variety of other federal-level authorities, including the Construction Industry Development Authority (CIDA), which maintains the official role of registered contractors in Sri Lanka; the State Engineering Corporation; the State Development and Construction Corporation; and the Building Materials Corporation, among others. Established in 1978 as part of the launch of an integrated master plan for Colombo, Sri Lanka’s capital, and the surrounding region, the UDA has grown to take on a central role across the country. With a remit to “prepare development plans and to promote, implement and regulate development activities with a view to achieving the position of a financially independent and globally admired creator of fully-fledged, sustainable urban centers”, the authority is empowered to undertake capital investment plans in urban areas, develop and implement land use policy, formulate and enforce environmental standards and improvement policies, carry out work related to the development of urban infrastructure, and undertake housing schemes of any size. The UDA works alongside the MHC, the newly incorporated Ministry of Megapolis and Western Region Development, and other entities in many of these areas. In Figures Comprehensive, up-to-date construction data is not available in Sri Lanka. As of early 2016 the most recent official statistics available were from 2012, as reported in a DCS publication issued in mid-2015. A handful of local private sector entities regularly release more recent market data on the sector, though much of this is based on estimated results or surveys. The lack of a full set of recent statistics is widely regarded as a key challenge for the industry. “The business environment is challenging for many companies, particularly smaller contractors,” Sidath Kalyanaratne, the assistant vice-president and head of research at NDBS, told OBG in October 2015. According to DCS data, as of 2012, the total estimated value of all types of construction activity in Sri Lanka was LKR113.43bn ($816.7m), some LKR102.8bn ($740.2m) – or around 90.6% – of which was chalked up to public sector activity. Buildings, or structures, made up LKR58bn ($417.6m) of work done in 2012, which was equal to 51.1% of total work. 28 Effective Way of Communicating In second place was highways, on which LKR30.4bn ($218.9m) was spent over the course of the year, or 26.8% of the total. This was followed by bridges, with 9.2% of the total value of work done in 2012, irrigation and land drainage, with 5.9%, and water supply and drainage, with 0.9%, according to DCS data. In terms of the value of all contracted work – which includes the cost of completed work plus the value of existing construction contracts – market complexes accounted for 45.4% of the total value of contracted construction work on buildings. The DCS’s designation “market complex” includes commercial buildings of various kinds, plus mixed-use projects with considerable commercial components. Office buildings accounted for 18.5% of contracted building construction, followed by hospitals (10.8%), repair and maintenance work across all kinds of buildings (4.2%) and schools (3.8%), according to DCS numbers. More recently, according to data from NDBS, in 2014 the construction sector accounted for 9.6% of Sri Lanka’s GDP, up from 8.7% in 2013, 8.1% in 2012, 7.1% in 2011 and 6.7% in 2010. This figure has grown even as the country’s GDP rose at an annual average rate of 7.4% from 2010 through 2014. Furthermore, over the past five years the sector’s contribution has exceeded by a considerable degree other markets in South Asia. In the Philippines, for example, the construction sector contributed around 5.8% of GDP in 2014, while in Singapore the figure was closer to 4.8%, and in Malaysia it was around 3.9%. Similarly, since 2011 Sri Lanka’s construction sector has outperformed other South Asian markets in terms of growth. In 2014 the industry expanded by 20.2%, as compared to 11.6% in Indonesia and 8.5% in the Philippines, for example, according to NDBS data. This most recent growth spurt follows on from Sri Lankan construction sector expansion of 14.4% in 2013, 21.6% in 2012, 14.22% in 2011 and 9.3% in 2010. Rankings Sri Lanka came 107th in the world in the World Bank’s 2016 “Doing Business” list, which ranks countries on various metrics related to the ease of setting up and running a small or medium-sized business. The country’s 2016 rank represents an improvement of six spots on the previous year, when it was rated 113th in the world. This rise can be attributed in no small part to streamlined regulations in regard to processes measured by the World Bank’s “dealing with construction permits” metric. Indeed, Sri Lanka’s place on this index jumped from 106th to 77th from 2015 to 2016, which was the single largest improvement in any metric for the country in the most recent “Doing Business” report. According to the World Bank, to build a warehouse in Colombo in 2016, a business must carry out 12 procedures, which would take a total of 116 days. These figures compare favorably to the South Asia regional averages of 15.1 procedures and 194.6 days. 29 Effective Way of Communicating Shape Of The Sector More than 681,000 people were directly or indirectly employed by Sri Lanka’s construction industry in 2012, according to government data. The majority of these laborers worked for one of the more than 2500 contracting firms that were registered in the country as of early 2016, as tracked by CIDA. These domestic firms are at least 51% owned by a Sri Lankan national, as required by law. Under CIDA’s national registration and grading system, local contractors are categorized on a scale from C1 to C10, according to a system that takes into account a firm’s financial assets, technical ability and field-specific experience. Just two construction firms are listed on the Colombo Stock Exchange, namely MTD Walkers and Access Engineering. The former, which was established in 2001, has carried out more than 100 civil engineering projects across a wide range of segments, including roads, bridges and flyovers, water infrastructures, marine work and telecoms projects. MTD Walkers came into operation in 2006, when MTD Capabought a stake in a Colombo-based holding firm that was active in the industry. In addition to the two listed firms, unlisted domestic C1-ranked construction firms include Maga Engineering, Orient Construction, the International Construction Consortium, Sathuta Builders and Sierra Construction, among others. A steadily growing number of major foreign players have also moved into the industry, including the Chinese state-owned China Communications Construction Company and Sinohydro Corporation, which are involved in the delayed Colombo Port City project and the Moragahakanda power project, respectively; China Merchant Holdings International, a Hong Kong-based conglomerate that has participated in projects to upgrade port facilities at Colombo and Hambantota; and National Thermal Power Corporation (NTPC) of India, a state-owned company and India’s largest power utility, which has worked on the construction of a coal power plant in Sri Lanka. Most foreign firms carrying out work in the country have a joint venture (JV) with a domestic contractor or other local entity. NTCP, for example, entered into a JV with the state-owned Ceylon Electricity Board, the largest electricity firm in Sri Lanka. Recent & Upcoming Activity Numerous construction segments have driven activity in the sector in recent years. Under a range of shortand medium-term master plans, the government has invested heavily in infrastructure of all kinds in recent years, as suggested by the fact that more than 90% of construction activity through 2012 was state-led. 30 Effective Way of Communicating The Ministry of Transport and the Ministry of Higher Education and Highways, for example, have carried out a considerable amount of road and expressway development and refurbishment in recent years. Between 2010 and 2014 the government constructed around 160 km of new expressways and 240 km of new roads, most of which fell under the umbrella of the state’s 10-year National Road Master Plan, which was launched in 2007 and has been under way since then. Nonetheless, rising car ownership rates and a relatively low rate of road and expressway development despite a high-density network as compared to many other South Asian nations means that Sri Lanka still has some way to go in this area, which bodes well for the construction industry (see Transport chapter). Indeed, from 2010 through 2014 the number of cars on the road increased from just over 410,000 to nearly 567,000, which represents an uptick of more than 38% in total. Year 2015 saw an even more dramatic increase, with vehicle imports rising 55% over the previous year. Similar pressures are being felt on various other domestic infrastructures. For example, while nearly 94% of the population had access to improved drinking water as of 2012, as of 2014 only 44% of this water was delivered directly to homes via pipes. This situation suggests considerable scope for continued construction work in this and other areas. Building Up In terms of buildings, various real estate segments were in demand as of early 2016, including grade-A office space, hotels, affordable and luxury residential space and commercial space. While a substantial amount of ongoing work is currently taking place in many of these segments – luxury apartments and office space, for example – other, such as affordable housing, have yet to get under way. Key projects in this space include new, large-scale mixed-use commercial, residential and hotel projects currently being developed by Hyatt Regency, Shangri-La Hotels and Resorts, and Mövenpick Hotels and Resorts, among others (see Real Estate chapter). Figure 7 31 Effective Way of Communicating New Priorities In late November 2015 Ravi Karunanayake, Sri Lanka’s finance minister, announced the new government’s budget priorities for 2016. His closely watched speech included a series of construction-related policies. According to the announcement, the state plans to streamline existing legislation in this area, with an eye towards facilitating increased cash flow throughout the industry, particularly for small and medium-sized enterprises. “I propose the construction companies who seek overseas markets to be granted the opportunity to continue with the tax exemption on the income generated outside Sri Lanka,” said Karunanayake in the speech, as reported by local media. “Further, any foreign contractor entering Sri Lank to undertake construction work should enter into a joint venture agreement with a local contractor.” In addition the state announced plans to reduce import duties on a range of construction materials and machinery, and also to introduce a new education scheme in conjunction with private contractors, wherein the government would take on some of the cost of training young Sri Lankan carpenters, plumbers, electricians and other related workers. Facilitating the continued growth of the construction industry has been a key area of focus for the new government, which came to power in early 2015. The Ministry of Mega polis and Western Development, which was formed by the newly elected government in mid-2015, has a mandate to oversee the long-term development of Sri Lanka’s Western Province, which includes Colombo, and had a total population of around 6m as of late 2015. “In the commercial and financial sectors, 90% of wealth generation happens here,” Patali Champika Ranawaka, the minister of mega polis and western regional development, told local media in December 2015. “The land area is 6% of the island, but it has 28% of the population.” In an effort to ensure the area remains a site of wealth generation, the ministry is implementing the Western Region Mega polis Planning Project, which includes projects aimed at boosting the supply of low-income housing, streamlining waste management and ramping up investments in public technology. Materials Sri Lanka’s contractors are well supplied with materials, though at a relatively high cost compared to many other South Asian markets. The government has made efforts to reduce the cost of inputs recently, primarily by lowering or cancelling import duties on a variety of products, including bulk cement. Indeed, cement, along with iron and steel, sand and bricks, is one of the major materials in use in the country, according to NDBS data. As of mid-2015 the nation’s cement capacity was 7.5m tones, according to industry data 32 Effective Way of Communicating supplied by a local cement producer, some 70% of which was imported in dry bulk, primarily from India and other nearby markets. Domestic demand stood at around 5.5m tones. While the cement industry grew rapidly for a few years when the civil war ended in 2009, since 2012 it has slowed dramatically. While the government has allowed for duty-free imports, it has simultaneously maintained price caps on domestically manufactured cement, which has resulted in steadily tightening margins for many producers. Formed as a result of the July 2015 merger of the cement producers Lafarge and Holcim, the newly formed Lafarge Holcim has a market share in Sri Lanka of more than 50%, followed by Tokyo Cement, with around 37%. A majority of the iron and steel in use is imported, though the country produces a significant percentage of domestically consumed floor and roofing tiles and paint, among other products. The nation’s largest paint manufacturer is Akzo Nobel, which produces Deluxe-branded paint in Sri Lanka. Other major paint producers include Nippon Paint Lanka, a Japanese-controlled brand, Causeway Paints, a Singapore-Sri Lanka JV, JAT Holdings and Asian Paints. Outlook Despite a variety of challenging issues, most local players remain broadly optimistic about the future of the construction industry in Sri Lanka, in large part due to the government’s ambitious spending plans. While the state has invested heavily in developing infrastructure since 2009, much work remains to be done, particularly in the areas of road development. According to Asia Securities, a Colombo-based equities brokerage, in 2016-17 the state plans to spend around LKR590bn ($4.2bn), primarily on road and other types of infrastructure projects. Furthermore, population growth and rising per capita income across the country has resulted in growing demand for housing, particularly at the affordable end of the spectrum (see Real Estate chapter). “The growth in the construction industry we have seen recently has really been just a rebalancing, or a catching up after years of very slow growth,” NDBS’s Sidath Kalyanaratne told OBG. “There is still huge demand for all kinds of new facilities – office space, affordable housing and infrastructure– which suggests continued growth for contractors as well.” https://www.oxfordbusinessgroup.com/overview/growth-spurt-sector-seeing-flurry-activitycountry-rushes-make-years-underinvestment 33 Effective Way of Communicating TASK C Presentation Slide 01 Slide 02 Note - In construction site there is lots of dangers, ricks, and accident are there. So, the labour must free from the rick and accident. It is compulsory to everyone. As the contractor or the construction company must give the working environmental free from the rick. But construction and the risk have a relationship. 34 Effective Way of Communicating So, we cannot separate risk from the construction site.But we can minimize the risk from the site. Accident is unexpected thing will happen. We cannot stop the accident. But we can avoid the accident from the site. Slide 03 Note - Hierarchy of control is the one of the best way to control the hazards from the site. It’s mean if we found the hazard from the site we can try to avoid that hazard. Mainly there is tree types of controls are there. Engineering control, Administrative controls and Personal Protective Equipment. If we found the hazard in the construction site best way to control that from the top level to bottom level. Mainly start some factors from the labours. Try to change their working style. Because some labours don’t know how to work with safety. The contractor give the works to labours minimum 8 hours and maximum 12 hours including the overtime wages. Do not allow a single labour work more than 12 hours. If we found the hazards from the construction site first start from the most effective to least effective of the hazards. Because it is the one method to prevent all labours easily. First is elimination or substitution. It mean if we have outdated machineries or danger machine in the site try to eliminate that machine from the site or substitute a good machine. It will safe the labours. Next one is engineering control. Engineer’s have the duty to give safe work place to the labours. So he must try and give the good environmental to the labours. Next one is administrative control. The admin department must provide the guidelines to labours, how to work without accident? Next one is personal protective equipment. When the labours come to site they must wear the safety clothes and shoes. It will help to avoid the harm from the accidents. 35 Effective Way of Communicating Slide 04 Note - In construction industry important hazards are divided in four types. ➢ Chemical hazards ➢ Physical hazards ➢ Biological hazards ➢ Safety hazards The chemical hazard is very important. Because while doing the construction lot of this type of hazard will occur. For an example gas, liquids. When we start the foundation excavation maybe some gases or liquids will come. So, when start the work most consternation is important. Physical hazard is the one occurs from the machines. Outdated, very harm full and noise machines are included here. This will effect to the labours. Because of this machines labour will get injured. These are very high noise machines. So this effect not only for labours it will effect to the surrounding all place.Biological hazard waste water and soil are will come under this hazard. If the drainage and sewage are not proper disposed there is lot of chance to increase the ills to labours. So from the construction site all waste water and sewage should remove in good manner. Safety hazard is danger for labours. While the labours working there is a chance to fall down from the top floor to bottom, at that time maybe he will die. So while the labours working the administrate department must give proper idea about the work and give guide line to labours, how to work without any injury. 36 Effective Way of Communicating Slide 05 Note - In construction industry after identification of hazard we want to control the hazard. There is some ways are to control the hazard. First we can eliminate or substitute a less hazardous material from the site. This is the first step to control the hazards. Next step is engineering controls. Engineer has a responsibility to control the hazards from the site. Next step is administrative controls. It’s mean the contractor must try to minimize the hazards from the site. Final step is personal protective equipment. It’s mean the labour should wear the protective equipment. Slide 06 Note- Under the engineering controls, engineer can isolate the hazard from the site. Next remove the hazard from the site. Engineer can remove the hazard from the site. He has the rights to do that work.In construction 37 Effective Way of Communicating industry most design part will do from the engineer. Final step is redesign the work place. It’s mean the engineer can redesign the work place without any hazard. But that is not possible. So he can try and minimize it. Under the administrative controls safety & health rule for labour, alarms, sign boards, adjust the working time. It’s mean the contractor must give the rules for labours, and must provide the alarms and sign boards in the site to give clear idea to the labours.Under the personal protective the labour must know how to do the work.They must trained from the authorized organization. The contractor must check that one before the entering the labours. Because if anything happen in the site to the labours, the contractors is the responsible man to answer all questions. slide 07 Note - This picture is giving the full protection from the most hazards from the head to foot. So if the labour when start to do the work at that time they must wear this equipment. This is most important to labours. Personal protective equipment is very important in construction industry. 38 Effective Way of Communicating Slide 08 Note - In the hazard analysis first step is identify the possible hazard in the site. In our working site what are the hazards are there, first we want to find that one. Because if we find out that we can try to easy handle with that one. Next one is character each hazards. After find the hazard only we can analyze the hazard character. Because we need the character of hazard. Slide 09 Note -When we start to doing construction project first important is safety. Because now a day all in the world safety is very important to everyone. So in the law also mostly help to the company and labours also. Without proper consideration about safety that the work is risk.When we start to do the work, first we want to think about the safety only. Because it is very important in the industry. So everyone should consideration about the safety is important to everyone. 39 Effective Way of Communicating Slide 10 Note - As a contractor he must give the clear instruction to the labours. Because without clear idea the work is more risk to labours. When start to work and finish work that area always must be clean.The contractor always ensure that the all labours are properly trained by the authorized company or organization. It is very important.The contractor must provide the safety cloths and shoes like that etc. in the project construction site the contractor must provide the all sign and warning boards. It is very important.The law also saying it is a must duty of the contractor. Otherwise the court will punish the contractor or that construction company. Slide11 Note-In construction filed safety is the one is very important to everyone. Therefore, give full priority to promote the safety rules in the work place for the employee. If we give all rules to the labours we are in the 40 Effective Way of Communicating safe zoon from the court. Because court will think about the labour. Lose is lose. It cannot replace. That is the main issue in here. Because of that reason we need to pay more attension for this section. Slide 12 Slide 13 41 Effective Way of Communicating Agenda Organization name: RDX construction -agendaDepartment Name: Human Resources Day, date: Thursday, November 23,2017 Time of Meeting:12.00am-12.45am Meeting location: conference room Participants: thanusigan, Gajavathanan, sujanthan, fahumy, musthakeem, nilaxsan Time Method Item Aim /Action 12.00-12:05 Welcome speech 12:05-12:10 Minutes of last meeting 12:10-12:20 Discuss the issue Discussion Labor issue, heath issue problem in detail and of the analyze the reasons 12:20-12:30 Final decision final decision to solve the issue 12:30-12:35 Vote of thanks. 42 Effective Way of Communicating RDX construction -minutes of the meeting Call to order A meeting of RDX construction was held at Head office on 23rd of November 2017. Attendees Attendees included -Participants: thanusigan, Gajavathanan, sujanthan, fahumy, musthakeem, nilaxsan Agenda topic – Labour issues Notes The labour issue meeting of the RDX Construction was held on Thursday, 23rd of November, at 12.00 A.M, at the Head Office building, the chairman being in the chair and the Secretary being present. The minutes of the last meeting were read and approved as corrected. After the welcome note by the chairman the meeting began by discussing the current labour issues and suggestions was asked from health inspection manager, union leader and facility manager . They came up with solutions. Then the discussion went in depth by analyzing the reasons and finding proper solutions. Then he addressed the problem going on and the Project Manager understood the issues and told him that the problem will be solved soon. At the conclusion the chairman addressed that an additional over time will be given to workers to ease the problem for a while and all the participants of the meeting agreed it. And for equipment’s will arrived within two days said by the project manager nilaxsan. The solution for the health issue propose which is proposed by the health inspection manager project manager said that he will arrange the medical facilities in construction site. The meeting adjourned at 12. 35A.M thanusigan, Secretary. …………………… Secretary 43 Effective Way of Communicating conclusion This is one of my best assignment which I did until now because it’s very important for our whole life. i have get all the knowledge in this subject. Effective communication skills module has a important role in the HND part, this gave me sufficient skill on English knowledge and spoken. This module enhances certain skills to succeed in construction industry. ECS provides a platform for students develop and skills towards English. 44