INTERNATIONAL EXPERIENCE
HK ATTENDENT
COASTA FORTUNA CRUISE (ITALY)
JOB TRAINING (SINGAPORE)
JUNE 2013—SEPT 2013
MARCH 2012 - NOV 2012
BIPIN KUMAR SINGH
(HOUSEKEEPING / SOFT SERVICE)
A
qualified
hotel
management
professional with 10 years’ experience in
hotels housekeeping, facility industry,
cruise, restaurant,s corporate office,
malls, factory and cafeteria in India and
Abroad. Valued for impeccable
standards in maintain a clean sanitized,
tidy and pleasure environment for
assigned area. Skilled at selecting the
best tools and methods for all cleaning
and maintaining jobs.
EDUCATION
BACHELOR IN HOTEL & TOURISAM MANAGEMENT)
PUNJAB TECHNICAL UNIVERSITY (GOA)
FROM 2006 TO 2009
(ONLINE CERTIFICATION COURSE (HOUSEKEEPING)
AMERICAN HOTEL & LODGING EDUCATIONAL INSTITUTE 2007
WORK EXPERIENCE
SOFT SERVICES Executive (Joy street)Mall operations
Gurgaon, India(From 2nd Sept 2021 –working)
Tasks and Responsibilities:
●
●
 Work experience :-10 years
 DOB :- Jan 20th 1989
 Add :-Balka chowk, Aya Nagar,
New delhi,110047 (India)
●
 Phone no :- +91 8882077716
 bipin_singh1989@rediffmail.co
m
 bipinsinghbs1989@gmail.com
 https://www.linkedin.com/in/
bipin-singh-00a45462
 Passport no- V1313830
 Valid: --From 2021 TO 2031
●
●
●
●
●
●
I




Playing cricket
Outdoor & Fishing
Making friends
Listening music
●

Ownership of the day to day activity of a mall, Outer area,
horticulture, facade cleaning and pest control.
Managing soft service team like HK Supervisors, Pantry boys,
House boys, horticulture, facade cleaning and pest control
team.
Managing all mall area, cafeteria and pantry activities,
Reception.
Handling client (Guest) and resolving issues of client (Guest).
Coordinating with HR and Admin team and doing new joining
formalities.
Maintain appropriate stock levels of all consumables to
ensure smooth operations like stationary, chemicals, joining
kits, crockeries, cutleries, grocery and other things.
Vendor management like Pantry material vendor,
Housekeeping vendor, Water vendor, A/c vendor, Canteen
vendor, Chair & furniture vendor, CCD vendor.
Vendor invoices processing aligned with Client’s finance
process.
Making reports for client like MIS report, Daily report,
Incident report and SLA.
Doing arrangement of meeting, conference, birthday
celebration and town halls.
Coordinating with Operations team at base office. Manpower
sourcing, database management.
Managing operational quality processes and improving
quality of services to client.
FACILITY MANAGER :-SOFT SERVICES (PRE OPENING)
CO
G4S & UDS (VALVOLINE CORPORATE OFFICE) GURGAON, INDIA
From Jan 2017 to Feb 2020.



MS office,
Excel , Power point ,
Opera booking system

Star performer of the month
2011 March (JW MARRIOTT)

Star performer of the month
2011 Sept(JW MARRIOTT)
JOB TRAINING (3 month)
Best employee of the year
2011 (JW MARRIOTT)
PETTY OFFICER (SR. ROOM ATTENDENT) (9 months )

ASST. MANAGER OPERATION (PRE OPENING OF MALL)
AVON & OCS RADIANT (WORLD MARK), DELHI, INDIA
MARCH 2015 - JANUARY 2017
HOUSEKEEPING SUPERVISOR (1 YEAR)
FORT JADAV DADH(ORCHID HOTEL BRANCH)PUNE INDIA
Dec 2013 – Nov 2014
CARLTON CITY HOTEL(SINGAPORE)
JUNE 2013-SEPT 2013
COSTA FORTUNA CRUISE SHIP
MARCH 2012 TO NOV
HOUSE KEEPING ASSOCIATE (3 Years)(PRE OPENING)
J W MARRIOTT ,PUNE, INDIA
APRIL2009 - JAN 2012
Languages












Facility Management
Team oriented and results driven.
Team management
Housekeeping Management
Project Management.
General Administration
Public Relations.
Security management
Operations & Maintenance
Reporting & Documentation
Resource Management
Audit compliance
Listening
Reading
Spoken interaction
Spoken production
Writing
:- C1 Proficient user (Skillful)
: - C1 Proficient user
: - C1 Proficient user
: - C1 Proficient user
: - C1 Proficient user