Achieve Results Through Others
1
Focus on what others can do
Successful managers shift their thinking to what others can do.
The less you do, the more they get done.
2
Build relationships with high-potential individuals
Trust begins with what you do for others, not what they do for you.
3
Describe results
If you want results, you must describe them before they’re achieved.
4
Take action when you don’t get results
Mediocrity is the result of tolerance.
5
Develop the middle
Develop people who deliver results by elevating their middle. Work to
make their good skills great.
6
Talk more about good performance than bad
You can’t deliver positive results by “not doing” things.
7
Have after-action meetings
After action reports:
•
•
•
What worked?
What didn’t work?
What will you do differently next time?
The Importance of Emotional Intelligence
in a Leader
Benefits for Leaders
Internal awareness
Self-regulation
Increased empathy
Collaborative communication
Less stress
Benefits for Organisation
Better team engagement
Improved corporate culture
High performance-driven results
Conclusion
• To be effective, leaders must have a solid understanding of how their
emotions and actions affect the people around them.
• The better a leader relates to and works with others, the more successful he
or she will be.
Conclusion
• While you might excel at your job technically, if you can’t effectively
communicate with your team or collaborate with others, those technical
skills will get overlooked.
•
• By mastering emotional intelligence, you can continue to advance your
career and organisation.