Curriculum vitae PERSONAL INFORMATION Tariq Bentrari 11th Street Khalifa City A ,Abu Dhabi, 68000 Abudhabi (United Arab Emirates) (+971)566344981 tarek-52@hotmail.com Sex Male | Date of birth 24/06/1991 JOB APPLIED FOR Rooms and Operations WORK EXPERIENCE 24/02/2020–Present Duty Manager Anantara Eastern Mangrove, Abudhabi (United Arab Emirates) 01/07/2019–20/02/2020 Front Office Manager Groupe Eden Hotels ( Eden Phoenix Hotel ), Oran (Algeria) 01/03/2019–30/06/2019 Guest Relation 1st Responsible Complexe Touristique SPA and Resport La Gazelle d'OR, Oued Souf (Algeria) 01/09/2018–28/02/2019 Guest Relation Supervisor ( Charge by interim of The Front Office Department during the absence of the manager ) Renaissance Tlemcen Hotel, Tlemcen (Algeria) Responsible of 29 employees at the front office . 01/09/2017–31/08/2018 Front Desk Agent Hotel Renaissance Tlemcen, Tlemcen (Algeria) 01/02/2017–01/09/2017 DTS Agent (Delighted To Serve Agent ) Hotel Renaissance Tlemcen, Tlemcen (Algeria) 01/12/2015–15/01/2017 Sale Representative Toyota Tlemcen, Tlemcen (Algeria) 01/03/2013–31/10/2015 Sales Agent Porcelanosa Grupo Spain, VillaReal (Spain) . EDUCATION AND TRAINING 01/09/2013–19/07/2016 Licence Diploma In English And Litreature UABT Tlemcen University, Tlemcen (Algeria) 01/09/2010–05/07/2013 18/4/20 Licence Diploma In Science And Technologies © European Union, 2002-2020 | http://europass.cedefop.europa.eu Page 1 / 3 Curriculum vitae Tariq Bentrari UABT Tlemcen University, Tlemcen (Algeria) 01/12/2010–30/06/2011 GVC Global Virtual Courses By East Carolina University Tlemcen University by East Carilona University, Tlemcen (Algeria) 01/09/2010–31/12/2010 French DELF B2 Certification The French Culturel Institution, Tlemcen (Algeria) 01/09/2009–05/07/2010 Baccalurate Diploma Ibn Saad High School, Tlemcen (Algeria) PERSONAL SKILLS Mother tongue(s) Arabic Foreign language(s) UNDERSTANDING SPEAKING WRITING Listening Reading Spoken interaction Spoken production English C1 C2 C1 C2 C2 French C2 C2 C2 C2 B1 B1 Licence Diploma + GVC Certification C1 DELF B2 Certification Spanish B1 B1 B1 DELE B1 Certification Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient user Common European Framework of Reference for Languages - Self-assessment grid Communication skills Job-related skills Excellent communication skills gained through my experience as a DTS and Front Desk Agent , coordination ability as team leader, adaptability in any situation and context.Team spirit gained through my work experience , I'm at ease in multicultural environments and situations through my experiences aboard (Spain, France). Strong Communication skills (verbal, listening, writing) ▪ Innovative ▪ Pro-active and reliable ▪ MICROS, OPERA, Guestware, Microsoft Office, GXP, Marriott APP marriott bonvoy,GuestVoive ▪ Flexible and ability to work around the clock ▪ Ability to work collaboratively with hotel service team in providing exceptional customer service excellent telephone etiquette ▪ Strong problem-solving skills ▪ Strong organization and working to deadline skills ▪ A complete understanding of the Marriott Reward program Digital skills 18/4/20 SELF-ASSESSMENT Information processing Communication Content creation Safety Problemsolving Independent user Independent user Independent user Independent user Independent user © European Union, 2002-2020 | http://europass.cedefop.europa.eu Page 2 / 3 Curriculum vitae Tariq Bentrari Digital skills - Self-assessment grid -A master commande of office suite 18/4/20 © European Union, 2002-2020 | http://europass.cedefop.europa.eu Page 3 / 3