MCOM 3103 Strategic Communications Case Studies Syllabus • Spring 2020 • T&Th CRN 22337: 8 - 9:15 a.m. • CRN 22629: 2 - 3:15 p.m. Communication Building, Room 204 Department of Mass Communication • College of Liberal Arts Dept. of Mass Communication Phone: 974-5303 Fax: 974-5125 Your Professor: Chad Perry Ph.D., M.F.A., APR, Fellow PRSA Office Hours: TTh: 12:30-2p & 3:30-4:30p Or by appointment Office: Communications 148a Telephone: 405.974.5107 E-mail: cperry16@uco.edu Facebook: facebook.com/ abqchad Twitter & Instagram: @ abqchad LinkedIn: www.linkedin/com/ in/drchadperry Strategic Communications Case Studies • Spring 2020 MCOM 3103 Strategic Communications Case Studies Spring 2020 Course Description: S trategic Communications Case Studies provides an in-depth look at the brand communications decision-making process. Students are prepared to make brand and advertising management decisions through a variety of fact-based case studies. This course involves reviewing and analyzing strategic communications case studies. This course will focus on the four-step strategic communication planning process, emphasizing what to do, why and how to evaluate the effectiveness of a public relations plan. Strategic communication planning involves four skills: understanding research and planning, knowing how to make strategic choices, making selections from an expanding inventory of tactical choices and completing the process by evaluating program effectiveness. The goal of this course is to provide you with the tools and opportunities to think as public relations/ advertising/business professionals. During this semester, YOU are that professional. The course will provide you with a broad background and understanding of how PR/advertising professionals manage the demanding and dynamic environments of corporate, government and nonprofit communications. Situations to be examined are actual cases that affected how strategic communications was practiced in the specific organizations. What we will examine and discuss are how stakeholders were affected, what strategies were implemented, how diversity was or was not embraced, and what ethical issues were identified. The true test of strategic communication is not merely having a good idea, but having a good idea that works. Prerequisites ENG 1113 English Composition, 1213 English Composition & Research, MCOM 1113 Fundamentals of Speech, MCOM 1173 Strategic Communications Writing, (MCOM 1183 or MCOM 2063 Introduction to Brand Communication/Advertising) and MCOM 2193 Principles of Public Relations. Course Objectives 1. To develop an in-depth understanding of the strategic communication process involving research, planning, programming and evaluation (the four-step process). 2. To engage in the strategic communication problem solving process. 3. To become familiar with examples of the development and implementation of campaign strategies and tactics. 4. To develop an understanding of the various aspects of strategic communication (media relations, employee relations, etc.), including the ethical practice of public relations. 5. To analyze the components of strategic communication cases, including research methods, publics, objectives, strategies, tactics and evaluation techniques. Required Text Swann, P. (2020) Cases in Public Relations Management: The Rise of Social Media and Activism, 3rd edition. New York, NY: Routledge. ISBN-13: 978-1-138-08887-0(paperback) Standards Policy Strategic Communications Case Studies is a rigorous and demanding course with high professional and academic standards. Possessing excellent writing skills is the key to securing most entry-level positions in strategic communications. The significant idea is to step up to a professional level. You will be graded with professional standards. Having passed the prerequisites, you are expected to bring into the course good journalistic and strategic communication skills. Furthermore, you are expected to come to class having already read what is assigned to you in the text. You may be tested from time to time to see if you understand what you are reading. If you find that your writing skills are below the standards required for this class, it will be your responsibility to seek outside help from tutors, Tutoring Central or other resources to bring your writing skills up to acceptable standards for a class that is preparing you to enter a professional field. High standards of grammar, punctuation and spelling will be expected in every written assignment you submit. Neatness and professional appearance for every assignment are also expected. These same standards will also apply to all visual presentations made in class. Class Policies Attendance is mandatory. Communication professionals should be on the job, so attendance is mandatory. Attendance records will be used in determining borderline grade decisions. Late Assignments do not exist: Professionals work under deadlines. One of the points of going to college is to develop a professional career, thus assignments are to be completed on time. Makeup exercises will be given only for extraordinary circumstances, 2 Strategic Communications Case Studies • Spring 2020 which must be supported by documentation. All assignments and examinations must be completed in order to be considered for a passing grade. Failure to do so will result in a failing grade for the course. Students can incur four unexcused absences during the semester without penalty. Additional unexcused absences will cause the student’s grade to decrease as follows: • Fifth absence – final grade reduced by one letter grade • Sixth absence – final grade reduced by two letter grades • Seventh absence – final grade reduced by three letter grades • Eighth absence – student receives an F The quality of work you submit during the course is absolutely no excuse for poor attendance and punctuality. Acceptable reasons for missing class, an examination or turning in homework late may include illness or accident that results in a doctor’s orders for bed rest or puts you into the hospital, a serious illness or accident that puts a member of your immediate family into the hospital, or the death of a member of your immediate family. Documentation of such occurrences will be necessary prior to allowing you to take a makeup examination. Depending upon the circumstances, a penalty may be imposed upon the makeup exam. In most circumstances, arrangements must be made to take makeup examinations prior to returning to class. • Two tardies (5 minutes or more) to class will result in one (1) absence. • Deadlines – They will be strictly observed. Papers not in on time will not be accepted. On time means by the assigned deadline. • No work done in class, including tests or activities, can be made up. If you know you must miss a class, turn your work in prior to the date you expect to miss. Makeup exams are entirely at the discretion of your professor and only with notice prior to the beginning of the class explaining why you are unable to be in class to take the exam. Accuracy Errors in fact, grammar, style or spelling (including typographical errors that are the result of carelessness or failure to check facts or correct spelling) will result in the loss of a letter grade, as determined by the point value of the assignment. Your professor will NOT correct your grammar, punctuation and style errors for you; instead, writing mistakes will be noted, and it will be your responsibility to determine how to correct the errors. Use The Associated Press Stylebook and Briefing on Media Law and/or a writing handbook (such as the Media Writer’s Handbook) for guidance in writing and rewriting your articles. Do NOT turn in first drafts. Correct your errors, rewrite, and submit a finished copy suitable for publication. • Format: All assignments must be computer-generated, double spaced and submitted in 8.5x11-inch format on D2L. The appropriate format for each type of writing assignment must be followed or the material will not be graded. • 12-point type in Cambria, Georgia, Caslon or Palatino. Professionalism Please act professionally and show respect toward your colleagues, instructor and guest speakers. Silence or turn off your cell phone before class begins. It is disruptive to others in the class to not do this. If your phone is not silenced and disrupts class for a second time, you will be asked to leave the class and will have an unexcused absence. Do not leave class in the middle of a presentation. Do not leave class as soon as you are done with your presentation. Class Disruption The following actions are considered to be inappropriate in a college classroom: talking with classmates during class, passing notes, sleeping, using cell phones or other electronic devices or other actions that disrupt other students or the professor. Repeated disruptions will result in your being asked to leave the class. NO PERSONAL SOCIAL MEDIA will be allowed during class. • Set cell phones to silent mode and keep out of viewing during class • With the first violation, instructor will confiscate your phone until the end of class • With the second violation, you will be told to leave class and be counted absent Office Hours Please observe posted office hours (see top of syllabus). If it is impossible for you to meet with your professor during those hours, a time can be negotiated on a case-by-case basis to meet to discuss your needs regarding this class or your major. Messages It may be necessary from time-to-time for me to send a notice to all students via email. Such messages will be sent to your UCO email account. It is your responsibility to monitor that account. Grades will be posted on D2L. It is YOUR responsibility to make sure that the grade is posted correctly. • You have one week after the posting to question the grade; after that time, no grade will be changed. Grading The final course points are subject to change as they will reflect the number of classroom activities assigned during the semester. Therefore, the final grading scale will be determined by the total possible points. Consequently a final grading scale near the end of the 3 Strategic Communications Case Studies • Spring 2020 semester will be posted. The grading scale is listed below. Course Assignments: No assignments will be accepted after the beginning of the class period on the date that they are due. 1. Two presentations of case studies from the text (100 points each) You will be assigned a case study from the text for which you will be responsible for making a 15-minute presentation using Power Point or Prezi in class. This presentation should cover the major points of the case. If you are absent on the day that your case study is due to be presented in class, you will receive a “zero” for that assignment. • Everyone is expected to read the chapters and be prepared to discuss the concepts introduced in each chapter. • You may expect quizzes to be given on the introductory chapters and cases. 2. Case brief papers (100 points each, 2 short papers) Everyone will write papers on the two case problems listed in the syllabus. Each brief, a minimum of 3 pages in length, should include the facts of the case, as well as your analysis and evaluation of the case. Each brief is to be typed, double-spaced, in a 12-point serif font (Caslon, Times, Palatino), with one inch margins, and a minimum three pages in length and submitted to the D2L prior to class on the assigned day. No hard copy work will be accepted. No late work will be accepted. Please cover the following topics in your case papers written in paragraph format: Organizational Information •Strength (one organizational strength) •Weakness (one organizational weakness) •Opportunity (one organizational opportunity) •Threat (one organizational threat) Public Relations Information •Issue(s): What is the PR issue(s)? •Tactics: What PR tactics were employed or should be? •Analysis: What was the outcome? Or what are the best/ worst possible outcomes? •Lessons Learned: What are the takeaways for the future? 3. Team Presentation (300 points for presentation; 50 points for peer evaluation) The class will be divided into teams of three to four students. Your team will select a real-world, current, ongoing case by identifying a problem, opportunity or ethical issue that an organization faces that requires significant public relations involvement. Each team will be able to select its own case/organization, but I must approve the selection. Turn in your team proposal (1 page) to me by March 28. You will collect and synthesize the following information about your chosen case: • Background information and collateral on the organization itself. This should be detailed and thorough and contain enough information that a reader of your project would have a good understanding of that organization: its goals, mission and values, as well as its financial standing, its products/services, its history, etc. • Detailed information on the issue/ situation that the organization faces and the facts that led up to the issue. Explain why the issue is important and identify the key stakeholders. • Media coverage that the organization received that relates to your issue. Your team will make two formal Power Point/Slide presentations to the class (the first on either April 23 or 28 and the second during the final examination period). The first presentation should be approximately 15 minutes, with an additional 5 minutes for questions. After your team presents, the rest of the class will ask questions and challenge your ideas. The purpose of this activity is to help ensure that your project is on the right track and/or to help you refine it. If your team is not presenting then you are in the role of challenger and should assume the role of a key stakeholder and ask thoughtful questions. This first presentation is worth 100 points, and your final presentation is worth 200 points. 4. Thursday Topics (25 points each topic; 175 points available) A Thursday Topic is a current public relations situation that you identify on your own. It can come from newspapers, magazines, the web, or books. It should not come from the textbook used in class. You will need to identify all sources used to find the topic. We will take the first 45 minutes of the designated Thursday classes to discuss the topics that you have identified. I will call on you or take volunteers to get the discussion going. Come to class with prepared notes on your topic. Whether or not we discuss your particular Thursday Topic, you are expected to submit a one-page Word document on D2L. Please write in complete sentences and make sure you write enough information that I can understand what your topic concerns. Your document needs to include the following information: • Your name, the resource(s) used to find your Thursday Topic and the due date. • Your reaction to and thoughts about the case (make these brief and succinct). Things to consider addressing include message(s) the organization intentionally or inadvertently communicated, how the organization dealt with the issue from a communication/public relations standpoint, or portions of a SWOT and/or ITAL analysis. Grades will be posted on D2L. It is YOUR responsibility to make sure that the grade is posted correctly. • You have one week after the posting to question the grade; after that time, no grade will be changed. 4 Strategic Communications Case Studies • Spring 2020 Examinations Policy Examinations are to be taken on the times and dates assigned. Discuss planned official college absences with your professor for arrangements to hand in homework or to take exams in advance of the approved absence. In-class assignments and quizzes can not be made up. Office Hours Please observe posted office hours (see top of syllabus). If it is impossible for you to meet with your professor during those hours, a time can be negotiated on a case-by-case basis to meet to discuss your needs regarding this class or your major. Email Messages It may be necessary from time-totime for me to send a notice to all students via e-mail. Such messages will be sent to your UCO account. It is your responsibility to monitor that account on a regular basis. From time to time the professor will post notes, assignments, etc. on-line. You should regularly check the course on D2L. Grades will be based on the following criteria: Mid-term Examination 100 pts. Thursday Topics 175 pts. Case study presentations 200 pts. Two Case problems (3-4 page papers) 200 pts. Team Presentations 300 pts. Peer evaluation of team project 50 pts. Grading Scale: Grades will be based on a percentage of the total points possible in the course. 90-100 % = A 80-89 % = B 70-79 % = C Below 70 % = F Procedures for Removing a Team Member Team members who do not perform satisfactorily may be removed from the team by a majority vote of the other members of the group. To remove a member from the group, the group must decide what represents “unsatisfactory” performance. The group must notify the member in writing (with a copy of the note provided to the professor) that his/her performance is deemed unsatisfactory by a majority of the other members of the group. The student will be given an opportunity to correct his or her performance. If the member fails to correct the performance expectations of the group, the group may vote to remove him/her with a majority vote. A written notification (with a copy to the professor) will be given to the dismissed team member. Members who have been removed from the group will have to discuss with the professor details of his/her completion of the course. Remember: Failure to complete all assignments in the course results in failing the course. This Class and the Central 6 At the University of Central Oklahoma, we are guided by the mission of helping students learn by providing transformative experiences so that they may become productive, creative, ethical and engaged citizens and leaders contributing to the intellectual, cultural, economic and social advancement of the communities they serve. Transformative learning is a holistic process that places students at the center of their own active and reflective learning experiences. This course experience will support the following aspects of the Central 6: • Discipline Knowledge • Problem solving (research, scholarly and creative activities). Research is a key element of the work that will be undertaken in this course. Department of Mass Communication Policies Spring 2020 College of Liberal Arts University of Central Oklahoma Departmental Phone: (405) 974-5303 Website: http://www.uco.edu/cla/ departments/mass-communication/ UCentral Student Media has an app! Go to iTunes to download it for free! Follow the department Twitter account @UCO_MCOM “Like” the UCO - Department of Mass Communication Facebook Page Follow us on Instagram at uco_mcom UCentral Radio 99.3 FM MCOM Majors Email The department, the college and the university utilize the UCO email address assigned to each UCO student. Official information will be emailed through the UCO system. Students have the option of forwarding their UCO email to a personal email account if preferred. For information, go to http://www.uco.edu/technology/ student/email/index.asp. If students do not check their UCO email, they risk missing vital information. If you do not use your UCO email account, please forward your UCO email to an email account you check frequently. Student Advisement MCOM has two Student Success Advisers for MCOM majors. Each student is responsible for seeking advisement information each semester in order to graduate in a timely manner. • Mr. Gary Parsons Office: COM 103 A Phone: 974-5140 Email: gparsons2@uco.edu 5 Strategic Communications Case Studies • Spring 2020 UCentral Student Media http://www.uco.edu/la/masscomm/ ucentral/index.asp UCentral is the student media network at the University of Central Oklahoma, featuring traditional media (television, radio, newspaper) and new media (web, netcasts, social networking) created by students majoring in professional media. UCentral is located within the Mass Communication Department on the campus of UCO. Spring Events • Monday, January 13th : First Day of Spring Classes • Monday, January 20th : Martin Luther King Day – UCO Classes Dismissed • Wednesday and Thursday, February 26th & 27th – MCOM Faculty Mentoring • March 16-20: Spring Break – no classes • Wednesday, April 1st – Liberal Arts Symposium – classes redirected • Friday, April 3rd 7:00 pm: Mass Communication Student Awards Ceremony • Friday, May 1st : Last Day of Regular Classes • Monday-Friday, May 4-8: Finals Week • Saturday, May 9th : Graduation (Probable date for MCOM/CLA Graduation Ceremony) Expectation of Work Full-time college students are expected to spend approximately 40 hours each week in class attendance and study outside of class. According to Regents’ policy, for each hour in class a student is expected to spend two (2) to three (3) hours studying for the class (OSRHE II-2-34). For each threecredit hour course, the Regents expect students to study/prepare 6-9 hours per week. UCO Student Code of Conduct Students are responsible for all information in the Student Code of Conduct 2019-2020. This can be accessed on the Student Affairs website at http://sites.uco.edu/offices/ student-conduct. Academic Dishonesty and Plagiarism The UCO Student Code of Conduct describes Academic Dishonesty and outlines the steps for disciplinary action in the Guidelines for Alleged Academic Dishonesty. This information can be found in Section III, C, 3 & 4. Academic dishonesty: Includes but is not limited to the “giving” and “taking” of improper assistance in examinations and assignments; not adhering to correct procedures for identification of sources in reports and essays and all creative endeavors; intentional misrepresentation; cheating; plagiarism; and unauthorized possession of examinations. The UCO Student Code of Conduct provides further details. Additionally, any work submitted as an assignment for one class may not be submitted for credit in another class, without prior permission of the professor. Any work so submitted will receive an automatic “0.” Plagiarism: When a student submits any assignment for a course (written, oral, videotape, audiotape, photograph or Web Site), the student will submit entirely original work or will properly cite all sources utilized in the preparation of the assignment. Without proper citation, the student is guilty of plagiarism, which is not tolerated at UCO. As a student, you are responsible for understanding what constitutes plagiarism. You should talk to your professor to ensure that you can recognize and avoid all types of plagiarism. Plagiarism occurs in two primary ways: 1. Word-for-word copying, without acknowledgment, of the language or creative work of another person. Having another person complete all or part of your assignment is plagiarism and is clearly forbidden. But, in addition, the student should include NO written, video, audio, or photographic material from an existing source, no matter how brief, without acknowledging the source. When using the written words of an existing source in your assignment, either place the borrowed words in quotation marks or set the quotation aside as a block quotation. Additionally, you must include the citation for the material in your assignment. This applies to even the briefest of phrases if they are truly distinctive. 2. The unacknowledged paraphrasing of an author’s ideas. The student should no more take credit for another person’s thoughts than for another person’s words. Any distinctive, original idea taken from another writer should be credited to its author. If you are not sure whether or not an author’s idea is distinctive, you should assume that it is: no fault attaches to over-acknowledgment, but under-acknowledgment is plagiarism. Most style manuals (e.g., Publication Manual of the American Psychological Association) provide information concerning how to paraphrase and cite the ideas and writings of existing sources. Students may be dismissed from the university for plagiarism. University guidelines provide a range of disciplinary action dependent upon the severity of the offense including but not limited to: requiring a substitute assignment, awarding a reduced grade, awarding a failing grade for the assignment, awarding a failing grade for the course, or expelling the student from the university. Acknowledging that instances of plagiarism may range from minor to severe, the Department of Mass Communication allows the course professor to determine the severity and the disciplinary action for the first instance of plagiarism committed by a student in the 6 Strategic Communications Case Studies • Spring 2020 professor’s course. However, if that student commits plagiarism a second time in the course, departmental policy requires that the student receive both a failing grade (“F”) for the course and a referral to the UCO Student Conduct Officer. Students should make sure they understand professor expectations for sources and content to be cited. Turnitin.com Plagiarism Syllabus Statement UCO subscribes to the Turnitin.com plagiarism prevention service. Students agree that by taking this course, all required assignments may be subject to submission for textual similarity review to Turnitin.com for the detection of plagiarism. All submitted assignments will be included as source documents in the Turnitin.com restricted access reference database for the purpose of detecting plagiarism of such assignments. Use of the Turnitin.com service is subject to the Terms and Conditions of Use posted on the Turnitin.com website. Turnitin.com is just one of various plagiarism prevention tools and methods which may be utilized by your faculty instructor during the terms of the semesters. In the UCO Student Handbook, there is a process for contesting any plagiarism allegations against you. ADA Statement Regarding Special Accommodations The University of Central Oklahoma complies with Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990. Students with disabilities who need special accommodations must contact Disability Support Services at (405) 974-2549. The DSS Office is located in the Nigh University Center Room 305. Students should also notify the instructor of special accommodation needs as soon as possible. Per Title IX of the Education Amendments of 1972 (Title IX), pregnant and parenting students may request adjustments by contacting the Title IX Coordinator at (405)974-2590 or TitleIX@uco.edu. Transformative Learning http://www.uco.edu/central/tl/ “At the University of Central Oklahoma, we help students learn by providing transformative experiences so that they may become productive, creative, ethical and engaged citizens and leaders contributing to the intellectual, cultural, economic and social advancement of the communities they serve. Transformative learning is a holistic process that places students at the center of their own active and reflective learning experiences. All students at UCO will have transformative learning experiences in five core areas: leadership; research, creative and scholarly activities; service learning and civic engagement; global and cultural competencies; and health and wellness.” Class Attendance (Taken from the Faculty Handbook) The university expects students to regularly attend classes in which they are enrolled. Faculty members are expected to establish specific attendance policies governing their classes. Attendance policies must appear in the course syllabi. Faculty members may require appropriate documentation to verify absences. Students are responsible for work missed due to absences. It is the student’s responsibility to initiate a request to make up class work or examinations missed. Individual policies must allow for a reasonable but not unlimited, number of excused absences, for legitimate reasons. Excused absences approved by faculty members should be consistently applied to all students. An excused absence means that an instructor may not penalize the student and must provide a reasonable and timely accommodation or opportunity to make up exams or other course requirements that have an impact on course grade. Excused students should be allowed the same opportunities as students who were present in class. Faculty members are obligated to honor the following circumstances as excused absences: a. travel considered part of the instructional program of the university and requiring absence from class (e.g. field trips, research presentations, etc.); b. invited participation in activities directly and officially sponsored by and in the interest of the university (e.g. athletic teams, debate teams, dance company, etc.); in cases of student athletes, refer to UCO Compliance Policy Manual for Athletics or contact the Faculty Athletic Representative; c. jury duty; d. military obligation (See Appendix K in Faculty Handbook.) e. serious illness, medical condition, pregnant and parenting students’ rights (as outlined in Title IX), accident, or injury; and f. death or serious illness in immediate family Further information can be found at http://sites.uco.edu/academic-affairs/files/ aa-forms/StudentInfoSheet.pdf 7 Strategic Communications Case Studies • Spring 2020 Course Outline Week 8 March 3 and 5 Activism (Chapter 6) Case Presentations This semester outline is intended as a guide only; therefore, Consumer Relations (Chapter 7) Case Presentations the topics may or may not be discussed at the specific points Review for midterm examination on the dates given in this outline. The professor reserves the Thursday Topics Discussion right to change this outline with appropriate notice based on Third Thursday Topics Summary due (March 7 on D2L) the needs and skill level of the class. Week 9 March 10 and 12 Reading assignments: Read the following materials and be Mid-term Examination prepared to discuss in class. Thursday Lunch Topics Discussion Week 1 January 14 and 16 Fourth Thursday Topics Summary due (March 14 on D2L) Course Overview Ethics Evaluation Week 10 March 17 and 19 PRSA Member Code of Ethics (Appendix G) No Classes: Spring Break Week 2 January 21 and 23 Week 11 March 24 and 26 A Brief Introduction to Public Relations (Chapter 1) Entertainment and Leisure (Chapter 8) Case Presentations How to prepare for case study analysis and presentations Community Relations (Chapter 9) Case Presentations (Appendices A-F) Team Presentation Project Proposal Due (March 28, email) Case Study Assignments Made Week 12 March 31 and April 2 Discussion of Thursday Topics Cultural and Other Considerations (Chapter 10) Discussion of case paper format Case Presentations Week 3 January 28 and 30 Financial Communications (Chapter 11) Case Presentations Discussion of communication theories (Appendix C) Thursday Topics Discussion Financial Communications and Investor Relations Fifth Thursday Topics Summary due (April 4 on D2L) (Chapter 11) Second Case Brief Paper due (D2L: A Plate of Black Beauty) How to present a case study (April 4 on D2L) Week 4 February 4 and 6 Week 13 April 7 and 9 Ethics and the Law (Chapter 2) Case Presentations Financial Communications (Chapter 11) Case Presentations Thursday Topics Discussion Case Presentations (Assigned from D2L) First Thursday Topics Summary due (Feb. 8 on D2L) Week 14 April 14 and 16 Week 5 February 11 and 13 Case Presentations (Assigned from D2L) Corporate Social Responsibility (Chapter 3) Thursday Topics Discussion Case Presentations Sixth Thursday Topics Summary due (April 18 on D2L) Week 6 February 18 and 20 Week 15 April 21 and 23 Media Relations (Chapter 4) Case Presentations Case Presentations (Assigned from D2L) Conflict Management (Chapter 5) Case Presentations Team Presentations (Rehearsal) Week 7 February 25 and 27 Week 16 April 28 and 30 Conflict Management (Chapter 5) Case Presentations Team Presentations (Rehearsal) Activism (Chapter 6) Case Presentations Thursday Topics Discussion Develop teams for final group project Seventh Thursday Topics Summary due (May 2 on D2L) Thursday Lunch Topics Discussion Week 17 May 7: FINALS Second Thursday Topics Summary due (Feb. 29 on D2L) Final Group Presentations* First Case Paper Due (#30: I’m Watching You, p 463) CRN 22337 (8 a.m. class): 7 - 8:50 a.m. (Feb. 29 on D2L) CRN 22629 (2 p.m. class): 1 - 2:50 p.m. * Peer evaluations will be completed the day of the final presentations. 8