BSBFIM601 Manage finances Assessment Task 2 Assessment Task 2 Part A: Financial Management planning project Complete the following activities: 1. Prepare a financial performance report ● Review the scenario information above, as well as Profit and Loss and Cash Flow Statements provided to you. ● Using this information, identify areas of the business that have generated a profit and those that have generated a loss. ● Prior to preparing your financial performance report, conduct research to establish why those areas have made a profit or loss. Your research should include a review of the financial data provided to you and economic conditions and business trends that may have resulted in the profit or loss. You will be required to report on your findings in the financial performance report as outlined below. ● You should also conduct research on financial software systems as per the scenario information. Make notes for use in your report. ● Prepare a financial performance report for the Principal Consultants using the template provided by your assessor that includes an: ● Overview of the purpose of the report. ● Analysis of the previous year’s (2015 – 2019) profit and loss statement for Grow Management Consultant, including revenue generated, cost of sales, as well as gross profit/loss margin and net profit/loss margin. ● Analysis of overall business performance, as well as performance of each of the income streams for 2015 – 2019. ● Outline of reasons for profit or loss based on your analysis of the data and research on economic conditions and business trends. ● Analysis of the organisation’s goals and priorities for the upcoming financial year as documented in the Strategic Business Plan and financial resources required to achieve these goals, as well as key dates. ● An analysis of cash flow trends as per the cash flow statements. ● Review and analysis of at least three other financial software that the business could use, including the advantages and disadvantages of each, as well as the advantages and disadvantages of MYOB that is currently used. Answer:Analysis of the previous year’s ( 2019-2020) profit and loss statement Overall there was a good performance of income streams but an incurred loss. ● The net profit was $797,125 and the expenses were $817,595. ● The Gross profit/net sales was $1,614,720 ● The income from workshops was $45,000 and it was projected $75,000 therefore, 40% of income from workshops was loss. ● The income from publications $15,000 and it was budgeted only $10,000, therefore, $5,000 profit earned. There seems to be discrepancies between actual and budget for publications and workshops. This could be due to the workshops not being well attended with clients preferring the consulting services. Analysis shows that more e-books are required and better marketing is required. However, the costs for the workshops and publication of the e-books were high. The e-book was developed at a loss- this was due to the writer costs. The workshop costs were also too high. Strategic goals and priorities To be well le, high performing, profitable and accountable ● Ensure that all financial operations, performance indicators and results support the strategic policies ● Identify new and expand existing sources of revenue. ● Achieve profits of at least 10% per annum. Dates: 2019-2020 financial year. Develop services to meet customer needs and aspirations ● Increase range of services offered to include change management and diversity ● Plan for and establish an annual conference, starting in 2019. ● Increase range of e-books commencing with organizational change e-book to be published during 2019. Dates:2019-2020 financial year Continue building deeper customer relationships ● Customer-centered practice, with a focus on meeting their total needs for a high-quality services ● Strengthen the skills of our people, to better support customers ● Drive innovation to better meet customer demands Dates: ongoing Attract, engage and develop the best staff ● ● ● ● Continuing the drive to a customer centered, high performance workforce and culture Strengthening the skills of our people, to better support customer needs Empowering innovation and responsiveness to change Continuing to enhance the diversity of our workforce ● Employing additional consultants Dates: 2019-2020 financial year Cash flow statements analysis Upon analysis of cash flow trends as per the cash flow statements it can be seen that there are nil cash flow problems. The income from consulting and executive can be seen as strong and stable. Financial software The following is a review and analysis of three financial software that the business could use, including the advantages and disadvantages of each. The software packages reviewed are xero, QuickBooks and MYOB. XERO Package overview Costs Benefits and Challenges Xero is the market leader for online accounting software in Australia. The company boasts 147,000 Australian customers as of September 2014. An increase of a whopping 96% from the same time in 2013. Xero is a purely cloud-based accounting platform that focuses on eliminating inefficiencies in the accounting process and enabling greater collaboration between team members. Many manual processes that require calculators, ledgers and/or a great deal of effort are no longer necessary. For example, xero automatically pulls data from bank feeds, reconciling and categorizing transactions in seconds Starter Plan: $25/month, limited team users, transactions, invoices and bills Standard plan: $50/month, includes up to five team members and unlimited transactions, invoices and bills Benefits: Increased Efficiency: Xero reduces time wasted on manual accounting because it allows for access from any location and automates time-consuming, manual activities. Effective Collaboration: Organisations using Xero can invite users to collaborate on real-time financial data, reducing bottlenecks and ensuring effective group effort. Security: Cyber threats are intensifying with each passing year, Xero helps organisations strengthen their security measures, providing enterprise-grade technology to protect them from unauthorized access and system failures. Challenges: Limited stock control features Potential security threats/unscheduled downtime ( hackers) Reliance upon the internet. MYOB Package overview Costs Benefits and challenges MYOB has a powerful cloud accounting saluting. The company boasts over 100,000 online customers with their cloud product accounting for 70% of their business. Similar to other cloud accounting solutions, MYOB’s offering lets you automate manual tasks, but does run slower than other solutions MYOB Essentials starts from $29/month (basic and simple) MYOB Account right starts from $43/month (more features like stock tracking and billing) Benefits: Anytime, anywhere access: Cloud accounting gives employees the ability to work on organizational content from anywhere, using any device. The eliminates productivity roadblocks when traveling, while onsite with a client or at home. Reduced costs: Hardware, operating systems and accounting fees can quickly exhaust a solid budget. MYOB’s cloud offering reduces financial and operational expenditure. When organizations use MYOB’s cloud offering, instead of needing upfront capital, organisations pay a monthly fee. This eliminates the ongoing costs of maintenance, updates and backups. Additionally, server failures, hardware upgrades and other technical issues are no longer the company’s problem. Challenges : A major concern for cloud accounting systems like MYOB is date security, with 46% of Software Advice’s survey respondents stating security is the top concern. This is because online content may be vulnerable to hackers, fraud and other threats. However, MYOB invests heavily in security architecture and design and in implementing industry best practices. Not many organizations can afford this level of security, including secure user access controls and approval processes. MYOB is not novice friendly. An organisation’s workforce must be trained on the software to avoid employees continuing with inefficient manual processes. QuickBooks Package overview Costs Benefits and challenges QuickBooks online is the cloud accounting product developed by Intuit. Quickbooks online has seen a lot of success in the United States, but certainly doesn’t have the market penetration like Xero or MYOB in Australia. Quickbooks online simple start product is $15/month Quickbooks online essentials product is $25/month (manage bills, automate invoicing, currency conversion) Quickbooks online plus product is $35/month ( tract inventory, create budgets, compare business performance) Note: Quick books online frequently offers special pricing-you should be able demand 15-30% off regular pricing Benefits: Quickbooks online provides centralized access to information, updated in real time. Unsurprisingly, a survey by Quickbooks found 83% of Quickbooks online users called this their favorite feature. Automatic syncing occurs across desktops, tablets and phones, propagating changes to data throughout the system. For example, changing the sales tax rate in one place updates all sales records. Quickbooks online also integrates well with other programs like Microsoft Excel and Acrobat Reader. Security: QuickBooks online uses security technologies most organizations couldn’t afford on their own. This includes the same data-encryption technology as leading banks, firewall software, security personnel and automatic backups. Also, the activity log below shows all user and third-party activity, including user log-ins, editing of accounts and items, bank transactions downloads and more. A team of technical experts monitors the network in real time, ensuring organizational content is completely protected from online threats. Challenges: Quickbooks online carriers a history of unscheduled outages. One of the worst instances occurred in 2012 on the Friday before the corporate tax deadline, resulting in angry users without access to accounts the entire day. Quickbooks online is designed for ease of use over breadth of features. Therefore, it doesn’t have all the accounting methodologies some accountants require to perform certain analyses. Other limitations include the number of products an organization can offer. Organizations looking for a more extensive range of features can pay a one-time fee for the desktop version. 2. Develop forecasts ● Develop budget forecasts and ensuring that the analysis of the previous year’s data and future plans as indicated in the business plan is taken into account in determining projected income and expenditure. ● As per the organisation’s policy, the budget forecasts are to be submitted in Excel. Develop a suitable format within Excel for your budget. ● Ensure that your budget includes the estimated income and costs for the conference and e-book to be implemented in 2020. This is provided to you as a separate document. ● Assume a 5% increase in all general costs, as well as a 10% increase in income for consulting and executive recruitment service. Input costs and income for the conference and e-book as per the data indicated in the document. Answer:Budget 2020-2020 Type Cost Venue and catering in Sydney CBD (5% increase) $5,250 Speaker fees and travel (10% increase) $11,000 Marketing (10% increase) $5,500 Conference bags (5% increase) $1,050 Staff time (appoint casual Project Officer for 6 months, may be permanent depending on success) (10% increase) $33,000 Total costs $55,800 Estimated E-book costs Type Cost Contract writer (10% increase) $11,000 Desk top publishing (5% increase) $3,150 Marketing $1,320 Total cost $15,470 Income statement forecast 2020. Conference Sale income Conference attendance is aimed at 100 people 75000 Cost of good sales -55800 E-book sale income E-book sale 10000 Cost of good sales -15470 Total profit 13730 3. Develop key financial compliance requirements and liabilities for tax in preparation for meeting Research and report on the business’ key financial compliance requirements and liabilities for tax. Develop a short report to provide to the management team at the meeting. The handout should explain: Research and report on the business’ key financial compliance requirements and liabilities for tax. Quarterly GST report If your GST turnover is less than $20 million and we haven't told you to report GST monthly, you can report and pay GST quarterly. If you report and pay quarterly, you use one of three reporting methods: Full reporting method: If your GST turnover is $10 million or more, you need to use the full reporting method. Under the full reporting method, you calculate, report and pay your GST amounts quarterly. You provide more detailed information on your business activity statements (BAS). You can use either the accounts method or the calculation worksheet method to work out your GST amounts for your BAS. You have the option to use the GST full reporting method or Simpler BAS when you report quarterly if either: ● Your GST turnover is less than $10 million but you have aggregated turnover greater than $10 million (for the previous year or the current year) ● You make input-taxed supplies as your main business or enterprise activity. What you need to report If you report and pay GST quarterly and your GST turnover is $10 million or more, you must report amounts at the following labels on your activity statement each quarter: ● G1 Total sales ● G2 Export sales ● G3 Other GST-free sales ● G10 Capital purchases ● G11 Non-capital purchases ● 1A GST on sales ● 1B GST on purchases. You can use either the accounts method or the calculation worksheet method to work out your GST amounts. If you have a wine equalisation tax (WET), luxury car tax (LCT) or fuel tax credit (FTC) obligations or entitlements, you must also report these amounts each quarter (labels 1C, 1D, 1E, 1F, 7C or 7D). These labels are shown on your BAS if you have these obligations. Simpler BAS reporting method If your GST turnover is less than $10 million, you need to use the Simpler BAS reporting method unless you are on GST instalments. Under this reporting method, you report less information on your quarterly BAS, but still calculate and pay your GST amounts quarterly. What you need to report You must report amounts at the following labels on your Simpler BAS form each quarter, if your GST turnover is less than $10 million: ● G1 Total sales ● 1A GST on sales ● 1B GST on purchases. You do not need to report amounts at the following labels: ● G2 Export sales ● G3 Other GST-free sales ● G10 Capital purchases ● G11 Non-capital purchases. If you have a wine equalisation tax (WET), luxury car tax (LCT) or fuel tax credit (FTC) obligations or entitlements, you must also report these amounts each quarter (labels 1C, 1D, 1E, 1F, 7C or 7D). These labels are shown on your BAS if you have these obligations. GST instalments method (pay quarterly and report annually) You may elect this reporting method if you meet the eligibility requirements, including where you either: ● Carry on a business with an aggregated turnover of less than $10 million ● Do not carry on a business (for example, you are a not-for-profit organisation) and your GST turnover is $2 million or less. If you elect to use this reporting method, you pay a quarterly GST instalment that we work out (you can vary it) and report your actual GST information annually on an annual GST return. What you need to report You must report amounts at the following labels on your annual GST return: ● G1 Total sales ● 1A GST on sales ● 1B GST on purchases ● 1H GST instalment amounts reported in your quarterly instalment notices for the period shown on the annual GST return. You do not report amounts at these labels: ● G2 Export sales ● G3 Other GST-free sales ● G10 Capital purchases ● G11 Non-capital purchases. If you have a wine equalisation tax (WET), luxury car tax (LCT) or fuel tax credit (FTC) obligations or entitlements, you must also report these amounts each quarter (labels 1C, 1D, 1E, 1F, 7C or 7D). These labels are shown on your annual GST return if you have these obligations. You use your annual GST return to account for any difference between your actual GST liability and the total of your GST instalments for the year (or the period shown on your annual GST return). You show the total amount of GST instalments that were payable for the year (or the period shown on your annual GST return) at label 1H of your annual GST return. If the total instalments are more than your actual GST liability for the year, you claim a refund from us. If your total instalments are less than your actual GST liability, you must pay the difference to us by the time your annual GST return is due. Under the GST instalments method, any refund you may be entitled to is paid after you lodge your annual GST return for the year. Lodgment and payment dates The following table provides a summary of the payment and lodgment dates for businesses that report or pay GST quarterly. Table 1: For businesses that report or pay GST quarterly Quarter Payment and lodgment date September quarter 28 October December quarter 28 February March quarter 28 April June quarter 28 July If you have chosen to pay by GST instalments, your instalments are also due on the dates shown above. If you are a primary producer or a special professional who pays only two GST instalments for the year, your instalments are due on 28 April and 28 July. If the due date falls on a weekend or a public holiday, you have until the next business day to report and pay. If you pay GST instalments, your annual GST return will be due on the same date your income tax return is due. If you are not required to lodge an income tax return, your annual GST return will be due by 28 February following the financial year the return covers. Changing reporting methods Your GST turnover directly determines whether you use the Simpler BAS or full reporting method. If your GST turnover increases above or falls below $10 million, your reporting method changes. To elect to use the GST instalment method, there are additional eligibility requirements. If you want to switch from or to GST instalments, you need to contact us. If you contact us by 28 October, your election or revocation will generally take effect from 1 July of that financial year (or by the concessional due date, if you lodge your September quarter activity statement through a registered agent). If you contact us after 28 October, your election or revocation will generally take effect from 1 July of the next financial year. You may request in writing that your election take effect from the start of an earlier tax period. However, we will only approve your request under exceptional circumstances. ● PAYG withholding obligations Your self-managed super fund (SMSF) has to withhold tax from benefit payments if the member is: ● under 60 years old ● under 60 years old and the benefit is from a reversionary capped defined benefit income stream where the deceased was 60 years or over when they died ● 60 years old or over and the benefit is from a capped defined benefit income stream. See also: ● Refer to Schedule 13 – Tax table for superannuation income streams for more information on when to withhold. When is tax not withheld? Tax is not withheld if the member: ● is 60 years old or over and the benefit is from an income stream which is not a capped defined benefit income stream ● has died and the benefit is paid to a dependent beneficiary as a lump sum ● has died and the benefit is paid to a dependent beneficiary as an income stream which is not a capped defined benefit income stream and either the dependant or member were 60 years or over ● has a terminal medical condition ● died in the line of duty as a member of the defence force, police or protective services and the benefit is paid as a lump sum. How to withhold tax If you have to withhold tax, you need to: ● register for pay as you go (PAYG) withholding ● obtain a tax file number declaration from the member ● issue a PAYG payment summary to the member for a o superannuation lump sum o superannuation income stream ● lodge a PAYG withholding payment summary statement with us. ● PAYG income tax instalment Pay as you go (PAYG) instalments is a system for making regular payments towards your expected end of year income tax liability. You report and pay your PAYG instalments on your business activity statement (BAS). You'll need to lodge your activity statements and pay all your PAYG instalments before you lodge your tax return. This will make sure your income tax assessment takes into account the instalments you've paid through the year. You can generally choose between two options for calculating and paying your PAYG instalments, which will apply for the income year. Option 1 – Instalment amount If you choose option 1 'instalment amount', you'll pay the PAYG instalment amount we calculate. We calculate this amount using the business and/or investment income from your most recently assessed income tax return. The benefit of this method is that you'll know the amount of your instalment you need to pay each quarter, without having to work it out yourself, which can help you plan and budget for the payment. Option 2 – Instalment rate This option allows you to calculate your PAYG instalment amount based on your actual income for that period multiplied by a rate we provide you. The benefit of this method is that your instalments are based on your income as you earn it, instead of a projection based on your tax return. You may prefer this method if your income changes throughout the year. PAYG instalment notice If you pay PAYG instalments using option 1 ‘instalment amount‘ and have no other obligations that require a BAS, we will send you an instalment notice rather than a BAS. You don't need to lodge this notice (unless you want to vary the amount), you just need to pay the amount shown on the notice, by the due date. ● Payroll tax obligations (state government) ● Taxes and duties levied by state and territory governments include: ● stamp duty ● payroll tax ● land tax. These taxes and duties vary between states and territories. You need to ask your local state/territory revenue office about them and not us (the ATO) – contact details are provided. States and territories also have their own laws regulating the fundraising activities of not-for-profit (NFP) organisations. Stamp duty Stamp duty – also known as ‘duty’ in some states – is a tax on written documents ('instruments') and certain transactions, including ● motor vehicle registrations and transfers ● insurance policies ● mortgages ● transfers of property such as businesses, real estate and certain shares. The types of instruments that are subject to duty vary between the states and territories. The rate of duty varies according to the type and value of the transaction involved and may not be charged on all transactions listed above in every jurisdiction. Depending on the nature of the transaction, certain concessions and exemptions may be available. Payroll tax Payroll tax is levied by state and territory governments on the wages paid by employers. Employers are liable for payroll tax when their total Australian wages exceed the tax-free threshold. Tax-free thresholds vary between states and territories. Don't confuse payroll tax with the pay as you go (PAYG) withholding system. Payroll tax is payable to the state/territory by an employer, based on the total wages paid to all employees. Wages include salary, allowances, superannuation contributions, fringe benefits, shares and options and certain contractor payments. Under the PAYG withholding system, amounts are generally withheld from payments made to an individual and sent to us to offset the individuals' end-of-year income tax liability. Some NFP organisations may be exempt from payroll tax provided specific conditions are satisfied. These organisations may include religious institutions, public benevolent institutions, public or NFP hospitals, NFP non-government schools and charitable organisations. See also: ● Payroll Tax AustraliaExternal Link ● Pay as you go withholding Land tax Land tax is imposed in all states and the ACT but not in the Northern Territory. It is a tax levied on landowners – except in the ACT where it applies to all residential properties that are rented or are owned by a trust or corporation. Land owned and used by certain NFP organisations may be exempt from land tax. These organisations generally include NFP societies, clubs and associations, religious institutions, public benevolent institutions and charitable institutions. Concessional rates of tax may be applied if land is used as a person’s principal place of residence, primary production land or land used by a club for sporting purposes Superannuation guarantee Under the superannuation guarantee, employers have to pay superannuation contributions of 9.5% of an employee's ordinary time earnings if: ● when an employee is paid $450 or more before tax in a month and is: ● over 18 years, or ● under 18 years and works over 30 hours a week. This applies to full-time and part-time employees and some casual employees and includes temporary residents. Superannuation has to be paid at least every 3 months, into the employee's nominated account. 4. Email to the Principal Consultant Hello dear, Please find attached the budget forecast, as well as the finance report and financial compliance and tax liabilities report. Let me know if you have any further questions or concerns. Regards, Joseph Assessment Task 3: Budget review project Review of overall performance and gross/net profit margins Financial information Actual Budgete d 49.37% Net profit margin 48.74% Net Profit Margin = Net Profit / Total Revenue Calculation of variation in actual versus budgeted amounts for each income source PROFIT & LOSS Income 2019 - 2020 $1,410,720 1,210,000 $200,720 % of an over-budgeted amount 16.59% Workshops $45,000 75,000 -$30,000 -40.00% Publications $15,000 10,000 $5,000 50.00% $144,000 144,000 $0 0.00% $1,614,720 1,439,000 $175,720 12.21% Accounting fees $7,165 504,000 -98.58% Advertising and marketing $5,250 63,000 -$496,83 5 -$57,750 Computer software $4,830 10,080 -$5,250 -52.08% Insurance $4,028 6,300 -$2,272 -36.06% Lease/loan payments $1,575 525 $1,050 200.00% Motor vehicle expenses $5,444 11,550 -$6,106 -52.87% Office cleaning $10,800 4,200 $6,600 157.14% Office supplies $2,207 4,200 -$1,993 -47.45% $45,108 4,200 $40,908 974.00% $1,260 4,200 -$2,940 -70.00% $529,200 1,575 $527,625 33500.00% $63,000 1,365 $61,635 4515.38% Consulting fees Executive Search Service Gross profit/net sales Actual 2019 - 2020 Budget Variance Expenses Rent & Rates Repairs & Maintenance Salaries/wages (including PAYG) Superannuation -91.67% Telephone $3,569 45,108 -$41,539 -92.09% Utilities $4,131 2,100 $2,031 96.71% Sundries $2,384 5,250 -$2,866 -54.59% $48,090 5,000 $43,090 861.80% $5,654 10,000 -$4,346 -43.46% $10,000 5,000 $5,000 100.00% Desktop publishing $3,000 1,000 $2,000 200.00% Marketing (e-book) $1,200 30,000 -$28,800 -96.00% Conference venue and catering $10,000 10,000 $0 0.00% Speaker fees and travel $11,000 3,000 $8,000 266.67% Marketing (conference only) $7,500 1,200 $6,300 525.00% Conference bags $1,200 1,575 -$375 -23.81% $30,000 3,150 $26,850 852.38% Contract writer (e-book) Travel and Accommodation E-book Conference casual project officer $0 Total expenses NET PROFIT (Net Income) Marketing (e-book) Conference venue and catering Speaker fees and travel Marketing (conference only) Conference bags Conference casual project officer $817,595 737,578 $80,017 10.85% $797,125 $701,422 $95,703 13.64% Actual Budget Variance % of an over-budgeted amount $1,200 $10,000 $11,000 $7,500 $1,200 $30,000 30,000 10,000 3,000 1,200 1,575 3,150 -$28,800 $0 $8,000 $6,300 -$375 $26,850 -96.00% 0.00% 266.67% 525.00% -23.81% 852.38% Recommended revisions to the budget for conference costs for 2019 – 2020. Type Budgeted Cost Recommended revisions to the budget Venue and catering in Sydney CBD (5% increase) $5,250 $10,000 Speaker fees and travel (10% increase) $11,000 $11,000 Marketing (10% increase) $5,500 $7,500 Conference bags (5% increase) $1,050 $1,200 Staff time (appoint casual Project Officer for 6 months, may be permanent depending on success) (10% increase) $33,000 $30,000 Total costs $55,800 $59,700 Proposed conference fee for 2020 conference assuming attendance of 70 people and to make a profit of at least 20%. Anticipated numbers: 70 people. Price of conference to be $856. To gain 20% of profit, then price of conference should be at least $800. Email: To: Managers From: Financial management team. Subject: Intimation about profit & loss accounts Date: 18 March 2020 Dear Sir/Madame, I’m writing this email to inform you in regard to analysing profit and loss account. Following were the profit accounts which had generated gross income for the company: Income Consulting fees Actual $1,410,720 Budget 1,210,000 Variance $200,720 % of an over-budgeted amount 16.59% $15,000 10,000 $5,000 50.00% $1,614,720 1,439,000 $175,720 12.21% Publications Gross profit/net sales However, income from workshops was reduced by 40% Workshops $45,000 75,000 -$30,000 -40.00% Even though, the company has incurred loss from workshops but still company had managed to earn gross income and net profit. Gross profit/net sales NET PROFIT (Net Income) $1,614,720 1,439,000 $175,720 12.21% $797,125 $701,422 $95,703 13.64% Above information indicates that the company has earned profit from the profit & loss statement which was favourable for the company. Best regards, Joseph Assessment Task 4: Debtor management project Company X Aged Debtors Analysis As of December 31st, 2019 Report: Aged Debtors Analysis Client Range: All Client Name 120+ Days 90 Days 60 Days 30 Days Curren t Total Client 1 $- $4,356.00 $- $- $- $- Client 2 $2,714.00 $- $- $- $- $- $- $- $3,781.0 0 $- $- $- 2,714.00 4,356.00 3,781.00 0.00 0.00 0.00 Client 3 Totals From the table can show we are have only 3 clients. Are satisfied in the condition of not paying their fees in the time. With our company must be has a policy of allowing our clients some additional condition for updated the new policy with this issue. For the old client we suggest the sent the update about interest charges on fees toward debtors that satisfy conditions related to the amount of time the debt hasn’t been pay on time. - If the debt hasn’t been paid for the amount of time 60-90 days outstanding, We will charge additional interest of 5%. Client 3 falls in this category with his outstanding debt of $3,781.00. If the debt is paid within this period, the clients out of pocket expense will be $3970.00. - - - - If the debt hasn’t been paid for the amount of time 90-120 days outstanding, We will charge additional interest of 10%. Client 1 falls in this category with his outstanding debt of $4,356.00. If the debt is paid within this period, the clients out of pocket expense will be $4,791.60 - If the debt hasn’t been paid for the amount of time 60-90 days outstanding, We will charge additional interest of 5%. Client 3 falls in this category with his outstanding debt of $3,781.00. If the debt is paid within this period, the clients out of pocket expense will be $3970.00 - If the debt hasn’t been paid for the amount of time 120+ days outstanding, We will charge additional interest of 30%. Client 3 falls in this category with his outstanding debt of $2,714.00. If the debt is paid within this period, the clients out of pocket expense will be $3,528.20 If the debt hasn’t been paid for the amount of time 120+ days limit and opts out to pay in instalments we will charge yet another additional amount of 2% of the amount of instalment paid With the last of recommendation we should to keep: – Perform credit checks on new customers. – Monitor their customers for payment defaults, court judgments and ASIC changes (administration, winding up orders, change of directors). – Be alerted when their clients are in financial difficulty. – Use the Creditor Watch membership logo on their invoices, statements and final notices. This encourages customers to pay their bills on time. – Access debt collection templates including final notices and letters of demand.