IE5017: Material Flow Systems Project Title: HP Ink Cartridges Manufacturing Plant Relocation Done By Chea Wei Qiang (A0191841A) Cheong Fa Siang (A0114196H) Koh Wen Ning (A0115675B) Kam Teck Suan (A0087807R) Nihil Sasidharan (A0088860R) Wu Mingjie (A0134903L) Final Report IE5017 Content page 1. Introduction 2 1.1 Background 2 1.2 Problem Description 2 2. Data Description 3 2.1 Assumptions 3 2.2 Production Workflow Layout 4 2.3 Raw Materials 5 2.4 Manpower 5 2.5 Machine modules and Capacity; Process time, Cost and Market Demand 6 3. Calculations and Analysis 7 3.1 Design and Analysis of Work Centre Layout 7 3.2 Inventory Modelling 11 3.3 Economic Order Quantity (EOQ) Analysis 13 3.4 Transportation 14 4. Recommendations and Discussions 17 4.1 Preliminary Analysis and Discussion on Earlier Calculations 17 4.2 Improvements 18 5. Conclusion 18 Appendix I: References 20 1 Final Report IE5017 1. Introduction 1.1 Background HP inc. is an American Information Technology company which focuses on producing laptops, printers and ink cartridges. Most of HP inc. manufacturing plants are located in China, Malaysia and Singapore, with HP Singapore being the headquarters for these production plants in Asia. Figure 1: HP ink cartridges and printer HP manufactures sets of Cyan, Magenta, Yellow and Black ink cartridges to be used in a printer as shown above. Technically and briefly speaking, one of the ways how HP ink cartridges work is that it uses the mechanism of a spring-bag system, where the inflation and deflation of bags to work against the springs pushes ink or allows ink to be extracted from an ink supply. Hence, with the mechanism discussed, the production flow of how ink cartridges are assembled in general will be discussed in section 2.2. 1.2 Problem Description Traditionally, developing nations are chosen as one of the sites for manufacturing due to their low cost of labor, tax, strong logistics infrastructure and low energy cost¹. As such, the HP ink 2 Final Report IE5017 cartridges which we will discuss in this project are produced by a manufacturing plant located in China, Zhuhai (which is outsourced to Flextronics²). The issue with having our manufacturing plant in China is that, due to US President Donald Trump’s advocacy on moving manufacturing back to the US so as to bring jobs back there, 25% tariffs are implemented on a wide range of China imported goods, including ink cartridges³. Hence, as HP engineers, we have the urgency to re-evaluate the feasibility of moving some of its production to either Country A or Country B from China to mainly support US market. In this feasibility study, we will assess various parameters such as the plant capacity and throughput, total holding and ordering cost, transportation cost as well as the work centre layout. 2. Data Description For the analysis of our project, the data used in our calculations are broken down into the following main components - Assumptions; Production workflow; Raw Materials; Manpower; Machine modules and Capacity; Process time; Cost and Market Demand. 2.1 Assumptions In this project we are considering 2 countries, Country A and B, a developed country and a developing country respectively, for the location of our new plant. A developed country offers skilled and highly qualified and skilled labor, higher quality local suppliers, better logistic infrastructure. These countries are also able to provide uninterrupted utility supplies. More often, a developed country also has better IP protections. On the other hand, a developing country could offer better tax incentive, cheaper labor and lower land value to set up factories. Thus, the choice of where a manufacturing plant depends, how the company weighs on the pros and cons offered by a developed nation and developing nation. 3 Final Report IE5017 2.2 Production Workflow Layout Figure 2: Layout of production floor for ink cartridges Figure 2 shows the layout of how a manufacturing plant in China looks like, based on the manufacturing process. To provide a brief overview of how an ink cartridge is manufactured, with the introduction of plastic polypropylene body and lids separately into the production line, the plastic bodies go through modules to attach the labels, and components such as disk, ball, keeper and bags. The lids, with their springs attached, meet the plastic bodies at the manual lid and body merge module, where they subsequently go through a laser module to have them welded together. Following that, a rubber seal (interconnect between printer and ink cartridge) is attached to the dry ink cartridge, and it goes through an assembly leak test module to check for any leaks in the dry body. Lastly, the dry bodies are filled with ink and they go through End-of-Line tests before shipment. 4 Final Report IE5017 2.3 Raw Materials Figure 3: Related raw material information For the manufacturing of ink cartridges, we source the raw materials from Malaysia, Singapore, China, Thailand and US, with varying lead times, holding cost and ordering cost as shown above. 2.4 Manpower Figure 4: Monthly salary of manufacturing employees Employees in country A, which are from a developed country, are relatively higher in technical skills and knowledge than employees in developing country B. Thus, they command a relatively higher monthly pay. 5 Final Report IE5017 2.5 Machine modules and Capacity; Process time, Cost and Market Demand Figure 5: Country A modules related information Figure 6: Country B modules related information Country A and B have the same set of process modules required to manufacture ink cartridges. With the assumption that Country A has relatively higher educated and skilled workers, the process time per module is generally shorter compared to Country B. Also, as the production space for Country B is bigger and cheaper, we are able to hold more process modules in there than Country A - which would help increase the capacity of the Country’s B manufacturing. 6 Final Report IE5017 Figure 7: Demand forecast for ink cartridges The next one year of demand is forecast, for all 4 colors of ink cartridges to be shipped from the new plant is shown above. They sum up to 2850000 units. 3. Calculations and Analysis 3.1 Design and Analysis of Work Centre Layout Sustainable manufacturers have the objective of producing high quality products at the lowest possible price. Many factors affect the finished-goods prices. The first step to decrease the price is to find the costs and losses in the factory. One of the main factors influencing costs is poor facility design which in this case, specifically means a poor production layout in the factory. It is important that the facilities are managed properly in order to attain the above mentioned objective. Based on the operation workflow for ink cartridges production, 13 sections will be considered. The size and the number of machines; and the adequate area required around them should be determined. Sufficient space for aisles’ width is to be provided in the factory. The required area for each section was calculated and presented in Figure 8. 7 Final Report IE5017 Figure 8: List of sections and required space Graph Based Theory (GBT) is a powerful tool that enables facility planners to design the layout or compare the efficiency between each layout. This algorithm is adjacency-based and the distances between sections/departments are not considered. GBT technique uses the Relationship Chart - REL Chart in figure 9 to find the most important adjacency between sections and to determine the priority of selecting sections. 8 Final Report IE5017 Figure 9: REL Chart and Adjacency Value Production layouts of Country A and B were shown in Figure 10, respectively. With the assumption that the plant size in Country A is smaller than in Country B due to expensive land cost, the production layout will be different. But the size of each section / module is the same in both countries. Efficiency Rate (ER) method was selected to calculate the level of efficiency for the different layouts generated. ER is the sum of relationship score for all departments in the layout divided by the sum of the expected relationship for all departments. The formula to calculate the ER is as follows: ER = ∑ 𝐷𝑒𝑝𝑎𝑟𝑡𝑚𝑒𝑛𝑡 𝐴𝑑𝑗𝑎𝑐𝑒𝑛𝑐𝑦 𝑆𝑐𝑜𝑟𝑒 ∑ 𝑇𝑜𝑡𝑎𝑙 𝑅𝑒𝑙𝑎𝑡𝑖𝑜𝑛𝑠ℎ𝑖𝑝 𝑆𝑐𝑜𝑟𝑒 9 Final Report IE5017 Figure 10: Production Layout of Country A (Left) and Country B (Right) Based on the adjacency value in REL Chart, the Efficiency Rate of both layouts were calculated and tabulated in Figure 11. Relationship score was based on the flow of materials and the importance of adjacency between sections/departments. Layout in Country A is observed to have a higher ER of 83.55% which indicates that the plant layout provides an efficient workflow and a sustainable layout. Moreover, the walking distance from one section to another in Country A’s layout is shorter compared to Country B’s layout. This can shorten the process time of ink cartridge manufacturing. No. Plant in Country Calculation ER 1 A 193 / 231 83.55 % 2 B 142 / 231 61.47 % Figure 11: Calculated ER for each layout Obtaining a good layout at the time of installation instead of poor layout will save a lot of capital investment and production lost. Poor layout requires subsequent rearranging which is timeconsuming and costly. 10 Final Report IE5017 3.2 Inventory Modelling Other factors to consider when choosing the location of the plant are their capacities and throughput. Once these parameters are known, we will be able to determine the amount of output a plant can produce per given time. Assuming that each of the processes/modules are started immediately upon completion of the previous process/module (hence zero transition time), the calculations of the capacity and throughput for Country A and B are tabulated in the tables below. Figure 12: Country A Modules, process time, capacity and throughput 11 Final Report IE5017 Figure 13: Country B Modules, process time, capacity and throughput From the calculations, it can be seen that the process bottleneck in both countries occurs at the final stage which is the end of line testers. This is due to the fact that this process takes a significantly longer time to complete compared to the other process. It can also be noted that overall, Country B has a higher throughput than Country A. 12 Final Report IE5017 3.3 Economic Order Quantity (EOQ) Analysis For our case study, we will be analyzing the EOQ model for both Country A and B. The following are our assumptions 1. Uniform demand over time – Annual demand will be 2 850 000 ink cartridges 2. Constant unit cost of each material 3. Constant ordering cost 4. Replenishment lead time fixed 5. No Shortage allowed (no stockout) – All demand must be supplied from stock 6. Since both annual demand and replenishment time are known with certainty (Fixed lead time and Annual Demand), safety stocks will not be included in the calculation. Our objective is to minimize total cost which consists of both ordering cost and holding cost. 13 Final Report IE5017 Figure 14: Holding and ordering cost for Country A and B Comparing Country A and B, with a fixed annual demand, Country B will be the better candidate as it has lower cost. As Country B is a developing country, both material holding cost per unit per year and fixed order cost is lower by approximately 33% and 30% respectively as compared to Country A. In conclusion, the annual total production cost of Country B is 32% much lower than Country A, resulting in the cost saving of $22 368.65 annually. 3.4 Transportation Assumptions: 1. Developed country A is located in Europe (German); 2. Developing country B is located in South America (Brazil) 3. Existing production will be shared with new production plant. eg. China's production plant, producing 8 million ink cartridges annually, will shift some production to the new plant. For HP, we split the global market into 6 regions, Asia-Pacific, Europe, North America, South America, Africa and Middle East with an estimated total annual demand of 15 750 000 units. 14 Final Report IE5017 Currently, there are 4 production plants (Singapore, China, Ireland, Canada) of the company to supply these regions’ demand. Since we decided to build a new production plant, a transportation cost analysis should be conducted to optimize supply allocation compared to existing manufacturing capabilities with Country A and Country B respectively. The estimated transportation cost, region demand and factory capacity is shown in the figure below. Figure 15:Transportation cost, region demand and factory capacity To optimize the transportation cost for both case, Excel solver is used, by applying the following constraints: 1. Total supply of each factory is equal or less than its capacity. 2. Demand of each market should be satisfying, total supply from each factory is equal to the demand of the market. 3. Make solutions to non-negative integers. In Country A case, the optimal allocation is shown in the following table with annual transportation cost of $26 720 750 15 Final Report IE5017 Figure 17: Country B transportation cost In Country B case, the optimal allocation is shown in the following table with annual transportation cost of $18 729 750. Figure 17: Country B transportation cost Consider a 20-years period and assume there is no depreciation and interest rate, the total cost difference would be: ($26,720,750-$18,729,750) × 20 = $159,820,000 This is a significant number that demonstrates Plant B is a better location to build a new factory in terms of transportation cost. 16 Final Report IE5017 4. Recommendations and Discussions 4.1 Preliminary Analysis and Discussion on Earlier Calculations Comparing the earlier calculations, the observation is that Country B is the better choice for relocation as it has higher throughput, lower annual holding and ordering cost as well as lower transportation cost. From the summary table below, it can be seen that the total annual cost for relocating to Country A is $26 791 342.50 with a throughput of 0.2 while Country B has a total annual cost of $18 777 974 with a throughput of 0.3. Figure 18: Counter A and B Comparison As a result, the total savings for relocating to Country B compared to Country A is $8,013,369/year and its throughput is also higher by 0.1. From a qualitative perspective, the disadvantages for relocating to country B includes having longer lead time and quality of products may also be highly variable due to the difference in the skill levels between the Countries. However these problems can be mitigated by having a higher reordering points and a good quality management system with incoming and outgoing inspections in place respectively. As such the recommendation is to relocate to Country B 17 Final Report IE5017 4.2 Improvements In an earlier calculation, it was assumed that each of the processes/modules are started immediately upon completion of the previous process/module (zero transition time). In reality, the team is aware that this will not always be the case. As such an analysis of the work centre was carried out to determine the ER of each plant. From this calculation it can be seen that Country A has a more efficient layout with ER of 83.55% compared to Country B with ER of 61.47%. Other limitations and mitigations of our discussions include, for EOQ calculations, although country B has longer lead time, higher reordering points will help to mitigate. Secondly, as country B is from a developing country, the quality of ink cartridges might vary more, and this can be mitigated by having a good quality control with incoming and outgoing inspections. Lastly, in the real world context, demand is often unpredictable. To solve this, having a close long-term relationship with suppliers and sharing information (demand forecast/production schedule) with them will come a long way. Using end customer orders to forecast quantity needed will help manufacturers to make sound plans, benefiting both parties. 5. Conclusion In conclusion, the motivation behind our project is because of the ongoing US tariff on Made-inChina products and potential additional tariffs in the future. With that in mind, we need to assess the impact to the flow of our ink cartridges manufactured in China with urgency. We addressed the issue by exploring the option to set up a new manufacturing line between a developed and developing country to mainly support US market, with the following main points. Firstly, how the design and analysis of work center layout can affect the manufacturability output of ink cartridges, which results in the failure to optimize initial capital investment. Secondly, with the space available in both countries, we calculated, in theory, the output using throughput and the capacity of the machines. Thirdly, the EOQ analysis shows which of the two countries has a higher cost of production, specifically holding and ordering costs of raw materials. Lastly, we address the strategic location of both countries in theory, compared to existing manufacturing capability, to 18 Final Report IE5017 determine which country will have a higher transport cost to satisfy global demand for ink cartridges. Hence, with all the analysis, we propose to reroute some of the production capacity from China plant to new ink cartridge manufacturing to country B. 19 Final Report IE5017 Appendix I: References 1. Rapoza, K. (2019, September 3). Why American Companies Choose China Over Everyone Else. Retrieved from https://www.forbes.com/sites/kenrapoza/2019/09/03/whyamerican-companies-choose-china-over-everyone-else/#2a2b758a71de 2. HP inc. (2019, July). HP Supplier list. Retrieved from http://h20195.www2.hp.com/v2/getpdf.aspx/c03728062.pdf 3. Blakeslee, M. (2019, August 7). Trump's Tariffs Target Cartridges and Components. Retrieved from https://www.rtmworld.com/news/trumps-tariffs-target-cartridges-andcomponents/ 20
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