TYBMS SEM VI HRM: Organizational Development 1 Organizational _______________________is an social science. behaviour development culture Answer1 change 2 Organization development program helps in ______________ self esteem self development self renewals Answer3 self confidence 3 Organizational development is a process that focuses on _____________ Organization improvement handling conflict human resources Answer1 4 _________ are organisation's single most vital asset. plant building human resources Answer3 machines finance ______ is organisational solutions and problems, focusing on identifying the core 5 skills. Answer3 HRM R&D HRD HRP 6 Diagnosis provides members with __________ about organizational functioning. Resistance Feedback Information Answer2 Communication Answer1 7 The OD Practitioner act as a _____________ to the organization's leaders and change agent. Mentor Business partner Informer strategist 8 Organizational development is _________ to product innovation. Critical Optional easier Answer1 difficult 9 OD encourages mutual and genuine __________ between managers and employees collaboration Cooperation Corroboration Answer1 coordination Another practice in organizational development programs is to create 10 __________ solutions. Win win Lose-Lose Lose-win Answer1 Win-Lose ________ is widely recognized as the founding father 11 of OD Kurt Lewin Lewinsky Kurt Gobain Answer1 Saint Gobain 12 The major technique of organizational diagnosis is ____________ Answer1 reconstructing reconstructing work unobstructive measures organization culture work place demographics schedule 13 Resistance to change is always a struggle in _____________ Workforce Management organisation Answer1 machines development 14 organization renewal refers to ___________ high employees morale selective strategy build productivity _________ is the degree of closeness and similarity between change agent and 15 the client Linkage Proximity Homophily Answer4 turn around management Answer3 Empathy 16 formulation of re-design plan is the real crux of the ___________ Business process reengineering organisation renewal organization diagnosis Answer1 17 The competencies of an organizational development practitioner is ______ Action planning change catalyst Restructuring Answer2 Process focused ________ is a systematic approach to understand and describing state of the 18 organization. Organization Organization intervention Organisation renewal development Answer4 Organization diagnosis 19 An employee of any level in a company can be appointed as _________ Chief Manager Change advisor Director Answer2 Detective ______________ represents the methods an organization uses to accomplish its 20 task. Restructuring Organization development Organizational renewal Answer4 Structure Planned change 21 ____________ involves advocacy and inquiry. Leadership Group functioning Transactional analysis is the method for 22 ______________ Organizational Preparing ideal strategy development Process focused Answer2 Team management Answer3 social transactions growth 23 The basis building blocks of an organisation are ____________ Team Unions Change agent Answer4 Group The aim of ____________________ training is to help people to understand 24 each other. Sensitivity training Grid training Survey Feedback Answer1 Process consultation 25 The _____________ is the most powerful type of intermediary. Arbitrator Third Party Process consultation Answer1 Change Agent Organisational culture is another _____ element in the organisations renewal 26 process external internal technical answer2 structural ______strategy is one in which the evaluation is conducted during the OD 27 intervention itself. Informative Formative Survey Feedback Answer2 summative 28 ____________ are usually conducted up to a week Team development Seminar training Intergroup development Answer2 workshops 29 _____ a set of thoughts, feelings and behaviours learnt from our parents . Child ego Adult ego-state Parent ego Answer3 stress _____________ is the best suited evaluation impact of large scale OD 30 intervention. evaluation feedback Longitudinal Third party Answer2 first party 31 A more active and powerful third party role is that of ____________ Mediator Arbitrator Process consultation Answer1 ombudsman ________ is the intentional influence over beliefs, emotions, and behaviours of 32 people. Politics Power Ethics Answer2 Coercion Responsibility to society for the maintenance of professional standard work 33 known as ___ commitment Autonomy Expertise Answer4 Code of ethics An organisation facing an _____ crisis has to take action to manage it in a short 34 time period. Existential Financial Temporary Answer1 financial Answer1 35 ___________ brings about a bigger impact on competition Globalization Privatisation Collaboration co-operation 36 Employee related changes may be initiated to reduce employee _____a. Attrition Answer1 Attrition Promotion Increment Demotion Blak & Mounton's _____________ is one of the most approaches to the concept 37 of OD Managerial Grid Group T Structural design Answer1 Team Building 38 _______ facilitates division of work into units for efficient performance. Specialisation Segregation Generalisation Answer1 centralisation 39 ___ feedback is a process of collecting data through the use of a questionnaire or survey. Survey Consultation Employees Answer1 census _____ occurs when organization members are forced to participate in an OD 40 intervention. Conflict Stress Coercion Answer3 Dissatisfaction 41 The professional claims ____________ Authority Autonomy Answer2 Commitment Delegation 42 Research suggest that legitimate and reward powers are ______ related negatively positively externally Answer2 internally 43 _____________ leads to dampening of morale. Autonomy Suppression Answer2 Ambiguity Separation 44 The organization development process is based on _____________ The action research The managerial grid model A.J.Leavitt's model model Answer1 Kurt model organizational efficiency proves much _____ to calculate than organizational 45 effectiveness Routine Easier Difficult Answer2 safer Managerial leaders need to set and communicate a clear ______ for the whole 46 organization Plan Vision Mission Answer2 Goal _____ was determined by factors such as production maximization, cost 47 minimisation etc. effectiveness efficiency Performance Answer1 Commitment 48 The ____ approach sees an organization as an open system Internal Constituency System Resource Answer3 research 49 A company _________ goals don't always reflect the organization's actual goals. Holistic Formal Informal _____ model presume that an organization is a cooperative and resource 50 distributive system. Managerial process Organization Model Bargaining Model development Model Answer1 lateral Answer2 Functional Model
