decisions have been agreed at the assessment board.
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Assignment No. 01
Assignment Feedback
Formative Feedback: Assessor to Student
Action Plan
Summative feedback
Feedback: Student to Assessor
Assessor signature
Date
Student signature
Date
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Assignment No. 01
Pearson Higher Nationals in
Computing
Unit 03: Professional Practice
Assignment 01
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Assignment No. 01
General Guidelines
1.
A Cover page or title page – You should always attach a title page to your assignment. Use previous
page as your cover sheet and make sure all the details are accurately filled.
2. Attach this brief as the first section of your assignment.
3. All the assignments should be prepared using a word processing software.
4. All the assignments should be printed on A4 sized papers. Use single side printing.
5. Allow 1” for top, bottom , right margins and 1.25” for the left margin of each page.
Word Processing Rules
1.
2.
3.
4.
The font size should be 12 point, and should be in the style of Time New Roman.
Use 1.5 line spacing. Left justify all paragraphs.
Ensure that all the headings are consistent in terms of the font size and font style.
Use footer function in the word processor to insert Your Name, Subject, Assignment No, and Page
Number on each page. This is useful if individual sheets become detached for any reason.
5. Use word processing application spell check and grammar check function to help editing your
assignment.
Important Points:
1. It is strictly prohibited to use textboxes to add texts in the assignments, except for the compulsory
information. eg: Figures, tables of comparison etc. Adding text boxes in the body except for the before
mentioned compulsory information will result in rejection of your work.
2. Carefully check the hand in date and the instructions given in the assignment. Late submissions will
not be accepted.
3. Ensure that you give yourself enough time to complete the assignment by the due date.
4. Excuses of any nature will not be accepted for failure to hand in the work on time.
5. You must take responsibility for managing your own time effectively.
6. If you are unable to hand in your assignment on time and have valid reasons such as illness, you may
apply (in writing) for an extension.
7. Failure to achieve at least PASS criteria will result in a REFERRAL grade .
8. Non-submission of work without valid reasons will lead to an automatic RE FERRAL. You will then be
asked to complete an alternative assignment.
9. If you use other people’s work or ideas in your assignment, reference them properly using HARVARD
referencing system to avoid plagiarism. You have to provide both in-text citation and a reference list.
10. If you are proven to be guilty of plagiarism or any academic misconduct, your grade could be reduced
to A REFERRAL or at worst you could be expelled from the course
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Student Declaration
I hereby, declare that I know what plagiarism entails, namely to use another’s work and to present it as
my own without attributing the sources in the correct form. I further understand what it means to copy
another’s work.
1. I know that plagiarism is a punishable offence because it constitutes theft.
2. I understand the plagiarism and copying policy of Edexcel UK.
3. I know what the consequences will be if I plagiarise or copy another’s work in any of the assignments
for this program.
4. I declare therefore that all work presented by me for every aspect of my program, will be my own,
and where I have made use of another’s work, I will attribute the source in the correct way.
5. I acknowledge that the attachment of this document signed or not, constitutes a binding agreement
between myself and Pearson, UK.
6. I understand that my assignment will not be considered as submitted if this document is not attached
to the assignment.
Anua009183@esoft.academy
Student’s Signature:
(Provide E-mail ID)
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10-May-2021
Date:
(Provide Submission Date)
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Professional Practice
Assignment No. 01
Higher National Diploma in Business
Assignment Brief
Student Name /ID Number
A G Dinithi Nimesha Ranathunga
Unit Number and Title
Unit 3:
Academic Year
2020/21
Unit Tutor
Mr. Chandana Senarathaarachchi
Assignment Title
Work Related Learning Report: Design and Deliver a
Training Programme
Professional Practice
Issue Date
Submission Date
10-05-2021
IV Name & Date
Submission format
The submission should be in the form of an individual report written in a concise, formal business style using
single spacing (refer to the assignment guidelines for more details). You are required to make use of headings,
paragraphs and subsections as appropriate, and all work must be supported with research and referenced
using Harvard referencing system. Please provide in-text citation and a list of references using Harvard
referencing system. Please note that this is an activity-based assessment and your report should include
evidences to the activities carried out individually and/or in a group.
To carry out the activities given on the brief, you are required to form groups, comprising maximum of 6
members.
Unit Learning Outcomes:
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LO1 Demonstrate a range of interpersonal and transferable communication skills to a
target audience.
LO2 Apply critical reasoning and thinking to a range of problem-solving scenarios. LO3
Discuss the importance and dynamics of working within a team and the impact of
team working in different environments.
LO4 Examine the need for Continuing Professional Development (CPD) and its role within
the workplace and for higher-level learning.
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Scenario
Assume yourself as the event coordinator working in an event planning organization specialized in delivering
trainings on IT and soft skills. you have been appointed to design and deliver a training event on IT /Soft Skills
to an identified audience. You are required to complete the project within 2 months and the training plan
and resources should be finalized as per the requirement of the client.
You are required to form a group of not more than 6 members in order to carry out the event. The event will
be headed by an event manager/ leader and each group member will be assigned a set of tasks. While
designing and delivering the event,
•
the skills required to make the event successful
•
challenges faced during the design/ delivery
Critical evaluation of the problems, challenges faced and the methods used to overcome them •
The need for continuously develop in a professional environment
Need to be thoroughly considered.
At the end of the event, produce an individual report by each member covering the following tasks.
Task 1:
Demonstrate how you are planning to effectively deliver the training event by designing a professional
project plan with following details.
•
Roles appointed to group members and an evaluation of interpersonal skills of each member that
justifies the assigned role in the team.
•
Goal and objectives of the project
•
Evidences to the meetings conducted with the client and the team members and the findings/
outcomes of the meetings
•
Challenges/ problems identified and the plan to overcome them
•
A project schedule with the activities, milestones and contingencies identified.
•
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Task 2
Research different problem-solving techniques that can be used to solve the identified problems in task 1
and demonstrate how critical reasoning can be applied to identify a solution to the identified problems.
Critically evaluate the solution methodology used to solve one of the identified problems and justify how
selected methodology helped you to successfully solve the problem and achieve the project objectives.
Task 3
Work in your team by contributing your skills and knowledge to meet the project goal. Critically evaluate
your own role and contribution to the group for the completion of the training event.
Discuss the importance of having dynamic team members in a group to meet its goals by referring to the role
assigned to the group members and analyse how team dynamics among your group members effectively
helped to achieve the shared project goal.
Task 4
Discuss with examples, the importance of continuous professional development (CPD) in a work setting by
evaluating the range of CPD criteria that can be used to measure the effectiveness of your employees in your
organization.
Produce a continuous professional development (CPD) plan using the criteria identified above with relevant
to the responsibilities, required skills, performance objectives for the members of your team. Compare and
contrast different motivational theories and discuss how they can be helpful to improve the performance
of the team members and meet the objectives of the developed CPD plan.
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Assignment No. 01
Grading Criteria
Achieved
Feedback
LO1 Demonstrate a range of interpersonal and
transferable communication skills to a target
audience.
P1 Demonstrate, using different communication
styles and formats, that you can effectively design
and deliver a training event for a given target
audience.
P2 Demonstrate that you have used effective
time management skills in planning an event.
M1 Design a professional schedule to support the
planning of an event, to include contingencies
and justifications of time allocated.
D1 Evaluate the effectiveness and application of
interpersonal skills during the design and delivery
of a training event.
LO2 Apply critical reasoning and thinking to a
range of problem-solving scenarios.
P3 Demonstrate the use of different problemsolving techniques in the design and delivery of
an event.
P4 Demonstrate that critical reasoning has been
applied to a given solution.
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M2 Research the use of different problemsolving techniques used in the design and
delivery of an event.
M3 Justify the use and application of a range of
solution methodologies.
D2 Critique the process of applying critical
reasoning to a given task/activity or event.
LO3 Discuss the importance and dynamics of
working within a team and the impact of team
working in different environments.
P5 Discuss the importance of team dynamics in
the success and/or failure of group work.
P6 Work within a team to achieve a defined goal.
M4 Analyse team dynamics, in terms of the roles
group members play in a team and the
effectiveness in terms of achieving shared goals.
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D3 Provide a critical evaluation of your own role
and contribution to a group scenario.
LO4 Examine the need for Continuing
Professional Development (CPD) and its role
within the workplace and for higher-level
learning.
P7 Discuss the importance of CPD and its
contribution to own learning.
P8 Produce a development plan that outlines
responsibilities, performance objectives and
required skills, knowledge and learning for own
future goals.
M5 Compare and contrast different motivational
theories and the impact they can have on
performance within the workplace.
D4 Evaluate a range of evidence criteria that is
used as a measure for effective CPD.
Grading Rubric
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Table of Contents
List of figures…………………………………………………………………………………………………………………………… 14
List of tables ……………………………………………………………………………………………………………………………. 15
1. Introduction …………………………………………………………………………………………………………………….. 16
1.1 What is a team? …………………………………………………………………………………………………..……. 16
1.2 List of team members …………………………………………………………………………………………..…... 17
1.3 Team roles …………………………………………………………………………………………………………..……. 19
1.4 Communication .............................................................................................................. 20
1.4.1 Interpersonal communication skills ………………………………………………………….…… 20
1.5 Effective communication …………………………………………………………………………………………… 20
1.5.1 Characteristics of effective communication ……………………………………………..……. 20
1.6 Types of communication ……………………………………………………………………………………………. 21
1.6.1 Verbal communication ………………………………………………………………………….………. 21
1.6.2 Non-verbal communication ……………………………………………………………………….….. 21
1.6.3 Written communication …………………………………………………………………………….…… 22
1.6.4 Visual communication ………………………………………………………………………………..…. 22
1.6.5 Listening …………………………………………………………………………………………………..…… 22
1.7 Formal Communication ……………………………………………………………………………………………… 22
1.8 Informal Communication……………………………………………………………………………………..…….. 22
2. Interpersonal communication ……………………………………………………………………………………….…… 27
3. Transferrable communication ……………………………………………………………………………………….….. 29
4. Contingencies before and during the event …………………………………………………………………….… 32
5. Problem Solving …………………………………………………………………………………………………………….… 33
5.1 What is problem solving? ……………………………………………………………………………………….….. 34
5.2 Problem solving process ………………………………………………………………………………………….…. 34
5.3 Problem solving tools and methods ………………………………………………………………………….… 35
5.3.1 Brainstorming ……………………………………………………………………………………………….. 35
5.3.2 SWOT analysis ……………………………………………………………………………………………… 36
5.3.3 5WHYs method …………………………………………………………………………………………….. 38
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5.3.4 The drill down technique ……………………………………………………………………………….. 38
6. Evaluation of own role ……………………………………………………………………………………………………... 38
7. Continuing Professional Development ………………………………………………………………………….….. 38
List of figures
Figure 1: Team …………………………………………………………………..……………………………….. 16
Figure 2: Belbin Team Role ................................................................................................. 19
Figure 3: Characteristics of Effective Communication …………………………………………………….. 21
Figure 4: Formal communication attendance sheet 1 ……………………………………………………….. 23
Figure 5: Formal communication attendance sheet 2 ……………………………………………………….. 24
Figure 6: Formal communication attendance sheet 3 ……………………………………………………….. 24
Figure 7: Informal communication via whatsapp 1 ………………………………………………………….. 25
Figure 8: Informal communication via whatsapp 2 ………………………………............................. 26
Figure 9: SMART goal planning ……………………………………………………………………………………… 31
Figure 10: What is a problem? …………………………………………………………………………………………. 33
Figure 11: SWOT analysis ……………………………………………………………………………………………….. 37
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List of tables
Table 1: List of team members.................................................................................................. 17
Table 2: event schedule ……………………………………………………………………………………………………….. 31
Table 3: contingency plan ……………………………………………………………………………………………………. 33
Table 4: SWOT analysis ……………………………………………………………………………………………………… 38
Table 5: evaluation of own role ………………………………………………………………………………………….. 38
Table 6: PDP ………………………………………………………………………………………………………………………. 40
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Assignment No. 01
1. Introduction
Organizing a successful training event for professional practice subject. After appointed the
groups, we started to plan the event. Our main goal was to deliver a successful training event to a
selected audience using our interpersonal skills. There were six members in our team. All of
them have different interpersonal skills. Therefore we planned our training event successfully.
It was very difficult to find an appropriate audience to deliver the program. We have discussed
many times for select an audience. After discussing with the members of our group, we decided
to do this program for Ditec students of Esoft Regional campus, Anuradhapura. Then group
leader and all the members decided to do the training event on the topic of HTML (Hyper Text
Markup Language).
1.1 What is a Team?
Figure 1: Team
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Source : (George, 2015)
A team is a group of people or individuals, who work together for achieve a common goal.
“A group of people with different skills and different tasks, who work together on a common project,
service, or goal, with a meshing of functions and mutual support.”(University of Washington, 2021)
Task 1
1.2 List of Team members
After discussing with team, our team leader appointed the roles to each member. In the process
of appointing roles to the members, we discussed about different interpersonal skills of each
member.
Number
1
Name of team member
Sonal
Roles appointed to the member
He is the team leader of our team. So he had a
lot of responsibilities.
1. Manage team members.
2. Making decisions.
3. Sharing Knowledge.
4. Introducing team members and make the
introduction to the audience at training event.
2
Dinithi Ranathunga
Author
1. Making the slideshow about HTML.
2. Present the whole training event to the
audience.
3. Keep records of meetings of team.
3
Damith
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1. Making approval letters.
2. Collecting funds.
3. Keep financial records.
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4
Nuskhiya
1. Keep minutes of team meetings.
2. Helping to collect funds.
3. Keep evidences of team working
5
Nipun
1. Making whatsapp group.
2. Keeping screenshots of team meetings.
3. Taking pictures and recording videos of
training event.
6
Gauri
1. Arranging the snacks.
2. Helping to collect funds.
3. Helping to take pictures.
Table 1: List of team members
Source: author developed
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1.3 Team roles
Most successful teams are coming with a diverse mix of behaviors. It has been proofed by
researches. Dr. Meredith Belbin and his team discovered that there are nine clusters of behavior.
It is called ‘Belbin Team Theory’.
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Figure 2: Belbin Team Role
Source : (Felicia Medrano, n.d.)
1.4 Communication
Communication is sending and receiving information between two or more people. Simply
communication is the act of transferring information one to another place.
1.4.1 Interpersonal Communication skills
i. Active listening
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Assignment No. 01
ii.
iii.
iv.
v.
vi.
vii.
viii.
ix.
x.
xi.
xii.
xiii.
Communication method
Confidence
Friendliness
Sharing feedback
Volume and clarity
Empathy
Respect
Motivation
Patience
Teamwork
Responsibility
Flexibility
1.5 Effective communication
Effective communication is understanding the emotion and intensions behind the information. It
is more than just sharing information.
1.5.1. Characteristics of effective communication
The major characteristics of effective communication as follows-:
Figure 3: Characteristics of Effective Communication
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Assignment No. 01
Source: (Characteristics of Effective Communication, 2021)
1.6 Types of communication
There are several ways of share information with one another.
i.
Verbal communication
Verbal communication is the use of language to transfer information using words by
speaking or writing. It can be face-to-face or over the telephone. Most common types of
verbal communication are presentation, phone calls, video conferences and meetings.
Verbal communication is very efficient. So it is very important. Using a strong, confident
speaking voice, using active listening and avoiding filler words are verbal communication
skills to develop.
ii.
Non-verbal communication
iii.
Non-verbal communication is using body language, gestures and facial expressions to
convey information to others. Non-verbal communication is helpful when trying to
understand other’s thoughts and feelings.
Written communication
Writing, typing or printing letters and numbers to convey information is written
communication. Most common forms of written communication are books, blogs, letters,
memos and emails.
iv.
Visual communication
Visual communication is the act of using photographs, art, drawings, sketches and charts
to convey information.
v.
Listening
1.7 Formal communication
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Formal communication is typically, conveyed from the top leadership to various departments and
employees. The leader and team members always followed formal communication while
performing their duties. Verbal communication is very effective.
Types of verbal communication:
1. Vertical
2. Horizontal or lateral
3. Crosswise or diagonal
Informal communication
Informal communication, which is multi-dimensional. It more freely. It is not bounded. Informal
communication is particularly quick. It is very natural form of communication as people interact
with each other freely. In our team, also we used informal communication share our ideas and
decisions, because it is very quick and often being instantaneous.
Our team has organized three formal meetings using verbal communication.
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Figure 4: Formal communication attendance sheet 1
Source: author developed
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Figure 5: Formal communication attendance sheet 2
Source: author developed
Figure 6: Formal communication attendance sheet 3
Source: author developed
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Our team has organized a lot of informal meetings via whatsapp.
Figure 7: Informal communication via whatsapp 1
Source: author developed
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Assignment No. 01
Figure 8: Informal communication via whatsapp 2
Source: author developed
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2. Interpersonal communication
Interpersonal skills are the qualities and behaviors we exhibit while interacting with other
people. They are considered to be one of the most sought-after soft skills. Strong interpersonal
skills are a key indicator of success in a working environment, as benefits include the ability to
cooperate with teammates to solve difficult problems, as well as simply enhancing your
popularity around the office.
On the other hand, lacking them might lead to conflicts with colleagues or management and
cause others to see you as a hindrance to getting the job done.
1.1 Emotional Intelligence
Emotional intelligence refers to the ability to keep one’s emotions under control and navigate
social situations with composure. This is an essential skill in any workplace, as people spend a
sizable percentage of our life at work and naturally want to be surrounded with emotionally
stable and considerate colleagues throughout that time.
1.2. Communication
Communication is a quintessential interpersonal skill that must be demonstrated to potential
employers. Hiring managers are looking for individuals who can clearly articulate complex ideas
to others.
1.3. Reliability
Reliability encapsulates your work ethic and the integrity to see things through to the end.
Simply being on time for work every day puts you on the fast track for promotion, and always
fulfilling promises is a key way to earn social capital in the workplace.
4. Leadership
Leadership is an interpersonal skill that sets candidates apart from their peers. Leadership
involves not only giving orders and making an operational plan for the company, but also getting
the most out of every employee and helping everyone feel like they are making valuable
contributions to the organization.
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5. Positivity
Candidates and employees who demonstrate positivity are much more likely to find success in a
position and be well-liked at the company.
Positivity is especially important for administrative assistants such as secretaries, because
maintaining a cheerful attitude is valuable in helping others keep stress levels down and in
generating a feeling of optimism throughout the working area.
6. Negotiation
Negotiation is not only the act of buying or selling goods, but any interaction in which two or
more people engage in a discussion in an attempt to come to a shared agreement.
Interpersonal communication skills naturally play a large role here, but critical thinking and
problem solving are also keys to finding the best solution available to satisfy all parties.
7. Empathy
People at work gravitate towards those who are capable of showing empathy and taking actions
consistent with an understanding of how others feel.
8. Teamwork
Teamwork is another great interpersonal skill to have in your repertoire. Modern workplaces
often require employees to rely on each other in some capacity and be willing to support others
when called upon.
Effective teamwork involves knowing when leadership is required and when it’s okay to stand
back and be a supportive project member. As such, a good team player will also possess a slew
of interpersonal skills already mentioned in this list, including emotional intelligence,
communication, and negotiation.
10. Active Listening
It’s easier to demonstrate being a good listener during a face-to-face interview, but it’s still
valuable to show your willingness to listen and respect others on your resume.
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Being open to the ideas of others will lead to an environment where all employees feel free to
share their thoughts. In addition, actively listening enables you to clearly understand all
instructions and thus deliver work that satisfies requirements.
(Kerr, 2021)
3. Transferrable communication
Transferable skills are skills and abilities that are relevant and helpful across different areas of
life: socially, professionally and at school. They are ‘portable skills’.
People usually think about their transferable skills when applying for a job or when thinking
about a career change. Employers often look for people who can demonstrate a good set of
transferable skills.
SkillsYouNeed. (2011 - 2021)
1. Communication
2. Dependability
3. Teamwork
4. Organization
5. Adaptability
6. Leadership
7. Decision-making
8. Initiative
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3.1 Target Audience
Our team faced a lot of problems when choosing a target audience. It was very difficult to find a
suitable audience because of spreading Covid-19 virus. It was very critical time and had a lot of
limitations for gatherings, parties and events. We have tried to choose a lot of places but we
couldn’t take approval to hold the event. Finally we decided to do the training event for Esoft
Ditec students. We got approval from the head and organized the event.
3.2 Topic for the Event
After choosing the target audience we have decided to do the training event on HTML for Ditec
students. Team leader and all the members of our group was very happy about this topic because
it is a necessary topic not only for Ditec students but also HND students.
3.3 Planning the Event
It’s important to define goals before any event and keep them in mind throughout the planning
process. Event planning is a team sport, therefore its important make use of every member of the
team.
Time management is a skill that can ensure efficiency, productivity and helps to reduce stress.
SMART is an acronym that you can use to guide your goal setting.
Its criteria are commonly attributed to Peter Drucker's Management by Objectives concept. The
first known use of the term occurs in the November 1981 issue of Management Review by
George T. Doran. Since then, Professor Robert S. Rubin (Saint Louis University) wrote about
SMART in an article for The Society for Industrial and Organizational Psychology. He stated
that SMART has come to mean different things to different people, as shown below.
To make sure your goals are clear and reachable, each one should be:
 Specific (simple, sensible, significant).
 Measurable (meaningful, motivating).
 Achievable (agreed, attainable).
 Relevant (reasonable, realistic and resourced, results-based).
 Time bound (time-based, time limited, time/cost limited, timely, time-sensitive).
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Professor Rubin also notes that the definition of the SMART acronym may need updating to
reflect the importance of efficacy and feedback. However, some authors have expanded it to
include extra focus areas; SMARTER, for example, includes Evaluated and Reviewed.
(SMART Goals: – How to Make Your Goals Achievable, 2021)
Figure 9: SMART goal planning
Source: (proofhub, 2021)
With use of SMART time management, we planned the training event successfully and
effectively.
Time
7.00 am
7.30 am
8.00 am
part
Responsible Person
gathering all members to
ESOFT
Arrange the laboratory
Arrange & recheck laptop,
network, projector
All
Damith
Nipun
Divide the tutorial
Dinithi and
Nuskhiya
Start the presentation
Dinithi
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welcome speech and
introduce the team
members
11.00 am
Break and presentation
12.00 pm
give refreshment
speak with students
12.30 pm
End the program
Table 2: event schedule
Source: author developed
Sonal
all
Dinithi
4. Contingencies before and during the event
When planning the event, we faced some problems. Some members of our team were not able to
present the event. Therefore we had to improve presentation skills of some members. Each
member has assigned additional task.
Name of
team
member
Sonal
Number
Roles appointed to the member
1. Manage team members.
2. Making decisions.
1
Dinithi
3. Sharing Knowledge.
4. Introducing team members and make
the introduction to the audience at
training event.
2 Dinithi
Contingency
1. Making the slideshow about HTML.
2. Present the whole training event to
the audience.
3. Keep records of meetings of team.
Damith
Nipun
Nuskhiya
1. Making approval letters.
3 Damith
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Assignment No. 01
3. Keep financial records.
1. Keep minutes of team meetings.
2. Helping to collect funds.
Sonal
Damith
4 Nuskhiya
3. Keep evidences of team working
1. Making whatsapp group.
5 Nipun
2. Keeping screenshots of team
meetings.
3. Taking pictures and recording videos
of training event.
Nipun
Damith
Dinithi
Table 3: contingency plan
Source: author developed
5.Problem Solving
Figure 10: What is a problem?
Source: (Lecture presentation)
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Professional Practice
Assignment No. 01
5.1 What is Problem Solving?
Problem solving can be defined as “the act of defining a problem; determining the cause of the
problem; identifying, prioritizing, and selecting alternatives for a solution; and implementing a
solution.”
We will always face problems in our life — it comes with the territory of being human. Your
ability to solve problems efficiently and quickly can help determine how successful you can be at
work and in your personal life. Specific problem solving techniques can help you do just that!
(Problem Solving Techniques for the Innovative You, 2021)
Problem solving process
1. Define the problem
2. Generate alternative solutions
3. Evaluate and select an alternative
4. Implement and follow up solutions
Problems faced before and during the event
Selecting an audience
1. Define a problem
Select a suitable audience for deliver the training event.
2. Identifying the problem
It was very difficult to select a suitable audience because of this pandemic spreading. A
lot of schools and institutes rejected our request because of strict health guidelines.
3. Choose the solution
Finally speaking with Esoft course coordinators and heads we selected the Esoft Ditec
students as audience.
4. Implement solution
We have prepared all the needs for training event that needs for Ditec students.
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Choosing a topic
1. Define a problem
Choosing a topic for training event
2. Identifying the problem
We had to select a suitable topic for our target audience. We proposed many areas to talk
about because we could choose topic related to IT or soft skills.
3. Choose the solution
Finally we select the topic for the event. It was related to IT. We were talked about
HTML.
4. Implement solution
We were ready for the event and gathered a lot of details about HTML.
5.3 Problem solving tools and methods
5.3.1 Brainstorming
Brainstorming is a very effective way to generate new ideas, and to finding solutions to a
problem. That’s why brainstorming is very important.
Brainstorming,
 Allows people to think freely.
 Helps generate new ideas quickly.
 Encourages open and ongoing collaborations.
 Enable conclusions by team consensus.
 Help team members get ideas in to the world.
 Helps foster stronger teams.
The four principles of brainstorming are quantity over quality, with hold criticism, welcome the
crazy ideas and combine, refine and improve ideas.
Brainstorming is a creative process that is used as an early step in generating possible solutions
to a problem.
Brainstorming combines a relaxed, informal approach to problem solving with lateral thinking. It
encourages people to come up with thoughts and ideas that can, at first, seem a bit crazy. Some
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of these ideas can be crafted into original, creative solutions to a problem, while others can spark
even more ideas.
There are four types of brainstorming,
Reverse brainstorming
A creative problem-solving technique in which the problem is turned around and considered
from a different point of view to spur new and different solutions.
Stop-and-Go Brainstorming
A problem-solving technique in which a group alternately engages in brainstorming solutions
without evaluation for ten minutes then engages in a short period of evaluation. The group
continues alternating between brainstorming and evaluation.
Phillips 66 Brainstorming
A problem-solving technique in which a group of six people brainstorms for six minutes and
then a spokesman for each group presents either the best ideas or all ideas to the larger group.
Brain writing
A problem-solving technique in which participants individually brainstorm ideas and document
them, then share them with a group to further push their thinking.
Using brainstorming for the event:
-
Providing additional tutorials to the students
Providing snacks to the audience
Use understanding learning techniques
5.3.2 SWOT analysis
What Is a SWOT Analysis?
A SWOT analysis is a technique used to determine and define your Strengths, Weaknesses,
Opportunities, and Threats – SWOT.
SWOT analyses can be applied to an entire company or organization, or individual projects within
a single department. Most commonly, SWOT analyses are used at the organizational level to
determine how closely a business is aligned with its growth trajectories and success benchmarks,
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but they can also be used to ascertain how well a particular project – such as an online advertising
campaign – is performing according to initial projections.
Figure 11: SWOT analysis
Source: (How to Do a SWOT Analysis for Your Small Business (with Examples), 2021)
Strength
* had a good team leader
* had supportive team
members
Weaknesses
* bad time management of
some members
* weak attendence for
meetings
Opportunities
* got approvals easily
* got all print outs on time
Treats
* spreading of covid -19
* choosing suitable students
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Table 4: SWOT analysis
Source: author developed
5.3.3.5 WHYs method
5.3.4 The drill down technique
6.Evaluation of own role
The author is the acting leader for the group. So author too were responsible for the group work
as well as team leader. The author and the team leader assigned suitable tasks for the members.
Author did the presentation on the event. It was not easy to deliver the whole presentation. The
author prepared the slideshow for the event. It should be professional and understanding to the
students. Keeping record of meetings and event also tasks of this role.
2 Dinithi
1. Making the slideshow about HTML.
2. Present the whole training event to the
audience.
3. Keep records of meetings of team.
Table 5: evaluation of own role
Source: author developed
7.Continuing professional development
What is continuing professional development?
CPD is the organized process of continually improving and developing your knowledge,
understanding and skills. It’s something you probably do without realizing but, to carry out CPD
effectively, it helps to identify your development needs and then plan how you’re going to meet
them.
What are the benefits of CPD?
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Undertaking CPD is a clear indicator of professionalism, and getting it right can enhance your
employability. By keeping up to date and broadening your skills and understanding, you’ll:

be able to recognize and evaluate your learning and its real value

identify your knowledge gaps and ways to address them

plan more effectively to achieve your career goals

demonstrate your commitment to your self-development, your career and to the wider IT
industry
(Continuing professional development (CPD), 2021)
Importance of CPD
-
improves job performance
improve update skills
boost earnings
stay relevant
opens new opportunities
remain interest in carrier
expand social network
make a contribution to the team
enhance pubic confidence
The continuing professional development cycle
01. identify and plan
02. learning activities
03. reflect on your learning
04. apply your learning
05. share your learning
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Professional Development Plan
Name
Current education
position
Started in
Goal 1
A G Dinithi Nimesha Ranathunga
HND in Computing
2020
doing studies on time and covering up all
additonal subjects
Target- before end
of the each
semester
01st semester- 3004-2021
02nd semester- 3009-2021
03rd semester- 2802-2022
Goal 2
Goal 3
Skill audit
Skill
complete the top up In one year
Apply for a job in a software company
Rank
3 months
now
effective time
management
3
2
good to complete task in
time
use of MS product
3
2
2
1
good to present infront
of people
good in discussion
good to and receive
ideas
good in team work
good in solving problem
good in handle situation
positive and open
minded
A.G.D.N.Ranathunga
04th semester- 0108-2022
Target 01-01-2024
6 months
1
1
1
1
2
2
3
2
1
1
2
1
1
1
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good In challenging
something
communictaion
2
1
1
I have accomplished the
skill
1
I have this skill but need
to develop
I need to upgrade te skill
2
3
Table 6: PDP
Source: author developed
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References
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[Accessed 8 May 2021].
SkillsYouNeed. (2011 - 2021). What are Transferable Skills?. Available:
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University of the People. 2021. Problem Solving Techniques for the Innovative You!. [online]
Available at: <https://www.uopeople.edu/blog/problem-solving-techniques/> [Accessed 9 May
2021].
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University of Washington. (2021). Team. Available:
http://courses.washington.edu/ie337/team.pdf. Last accessed 22th April 2021
Wordstream.com. 2021. How to Do a SWOT Analysis for Your Small Business (with Examples).
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[Accessed 10 May 2021].
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