1. Letter of Complain (Formal Letter) Raju a/l Lingam, 123 A, Lorong Bahagia, Taman Sentosa, 07231 Bandar Baru Sentol, Kelantan _________________________________________________________________ The President, Bandar Baru Sentol Council, Kompleks Utama, 07200 Bandar Baru Sentol 16 JUNE 2011 Dear Sir, Uncollected Rubbish and Clogged Drains I am writing this letter is to attract your attention to the above title. As the representative of the community, I am calling to tell you that the 300 odd residents living in Taman Sentosa are extremely unhappy about the lackadaisical attitude of the local town council towards the uncollected rubbish and clogged drains in our area. 2. The rubbish in our area has not been collected for more than a week. The rubbish is supposed to be collected on alternate days but this has not been the case. The town council workers collect the rubbish according to their own whims and fancies. The uncollected garbage has attracted not only flies and mosquitoes but also wild dogs which had attacked the residents on several occasions. These stray animals also scatter the rubbish and make the roads dirty and smelly. As a result, residents have to bear the discomfort of stench from the garbage and risk their health. 3. We are also disappointed with the town council workers for not clearing the clogged drains which are filled with rubbish. The drains would usually overflow when there is heavy rain and the rubbish would then flow into the compounds of our houses. Besides, putting up with the unbearable stench emitted from them, the residents have to spend hours cleaning their compounds of rotten vegetables, food leftovers and other rubbish. 4. Due to dengue outbreak recently, we are really concerned about the residents’ health especially the children. Fogging service also was not done accordingly to the schedule. The fogging authority only did their job whenever a case of dengue aroused. They even fogging the neighbourhood late at night that caused us to leave the residents. They need to consider the residents who have babies and also to those who need to wake up early in the morning for work. The fogging also caused the people to have breathing problem when we were not told the exact time of fogging. 5. We have made numerous appeals to the Municipal Council to look into our complaints but to no avail. We have been putting up with this predicament for more than a week. We hope the health authorities would do something to check these health hazards. Thank you. Yours faithfully, Raju (RAJU a/l MANIAM) 2. As the secretary of the Residents' Association, write a letter of complaint to the Manager of the Local Town Council to complain about the presence of stray dogs in your area. Marissa Tan, Secretary, Residents' Association of Taman Perdana, 75200 Melaka. ___________________________________________________________________ Datuk Lee Tiang Beng, Manager, Malacca Town Council, 75150 Melaka. 5 SEPTEMBER 2013 Dear Sir, Complaint Regarding Stray Dogs In The Area I, as the secretary of the Residents' Association of Taman Perdana, would like to make a complaint on behalf of the residents of Taman Perdana about the presence of stray dogs in our area and seek a quick solution to our problem. 2. Recently, there has been a sudden increase in the population of stray dogs in our neighbourhood. Vicious-looking dogs roam the neighbourhood in packs and this phenomenon is causing terror to spread amongst the residents. 3. It is not only the sight of the dogs that are frightening the people, but also the reported cases of residents being bitten and chased. Five people, so far, have been attacked by the stray dogs and three are currently in the hospital for treatment. Some of the dogs look infected and diseased and I fear they may spread terrible diseases like rabies to the residents. 4. Aside from bodily harm, the stray dogs also ruin the cleanliness and neatness of Taman Perdana. The hungry wild dogs frequently mess up the rubbish in the rubbish bins by knocking them over and tearing the plastic bags used to hold the trash. Not only is it making the roads and alleys dirty and smelly, but such occurrences also attract flies, rats and other pests. Lastly, the children are afraid to use the playground facilities for fear of being attacked. The stray dogs constantly hang around the playground like they are seeking victims. 5. I sincerely hope that you will consider our problem seriously and that the Town Council will soon provide us with relief. I am grateful for your attention in reading this letter. Thank you. Yours faithfully, MTan (MARISSA TAN) Secretary, Residents' Association of Taman Perdana, Melaka. 2. Report To: The Principal, SMK(P) Methodist, Jalan Tengkera, 75200 Melaka. Explosion in the Chemistry Laboratory Last Friday, which was the 13th of May 2011, my friend, Lucinda and I, saw a suspicious man run out of the chemistry laboratory while we were waiting for our parents to pick us up after school. The strange man was dark-skinned, possibly Indian, had black curly hair and was wearing untidy clothes which had patches on them. His hair was unkempt and messy and he had fashioned a beard. Right after he had run out of the laboratory, there was an explosion in the lab. There were no teachers around at that moment and it seemed as if my friend and I were the only witnesses to the incident. So we headed towards the lab to investigate the explosion. When we reached the laboratory, we discovered that a terrible fire was raging inside it. We were horrified. Realising that the chemicals in the lab were probably flammable, we decided to attempt to put out the fire. Lucinda grabbed the nearest fire extinguisher and we hurried into the lab before the fire caused more damage. Suddenly, more explosions occured behind us. We truned around, only to be greeted by a devastating sight. The explosions had caused the flames to spread near the door. We were trapped and there was no way out. Lucinda and I frantically looked around for another escape route. We noticed the windows but they were narrow and had metal bars across the window-frames which barred them and ultimately, we could not get out that way. We were about to search for an alternative exit, but the fumes and smoke were overwhelming and we started to choke. We had no other choice, so we ran to windows and broke the glass panels. Then, we screamed at the top of our lungs for help. People heard our cries and gathered outside the laboratory. Somebody called the fire brigade and thankfully, the fire fighters arrived in just a few short minutes. My friend and I were mercifully rescued and were extremely grateful to everyone who helped us. Not long after, the fire fighters put out the dreadful fire and everyone was filled with relief. However, I can bet that nobody was as relieved as Lucinda and I. Written by: Michelle Soon Form 4K5 SMK(P) Methodist, Melaka To : Mr. Hasnan bin Jalal, The Principal, Sekolah Menengah Kebangsaan Permata From : Malik bin Abdul Date 24 March 2011 : Report about the School Canteen I am writing this report is to draw your attention regarding the school canteen. Many of the students of Sekolah Menengah Kebangsaan Permata are unhappy about the conditions at the school canteen. There were lots of complaints regarding this issue. In the first place, there are insufficient tables and benches. Our school has a student population of over 1 000. There is only one period of recess time for all forms. More than 80 per cent of the students go to the canteen during recess to buy food and drinks. Unfortunately, there are only about twenty-five tables and fifty benches which can accommodate less than half the number of students. As a result, many students have to stand while eating. The food sold at the canteen not only expensive but lacks of variety. The menu is the same every day. For the past five years, ever since the present canteen management took over, students go back to the same food. The hygiene and preparation of food leave a lot to be desired. The food and drinks are not covered. They way canteen attendants dress speak volume about hygiene. With their lackadaisical attitude, the food they sell would one way or the other become contaminated. My fourth complaint about the canteen pertains to the etiquette of the canteen workers. They are rude and arrogant. They often shout at students. The students are always on the receiving end of their bad moods. We hope that conditions at the canteen will improve. The canteen should provide better amenities. There should also be a different menu everyday so that students will not have to taste the same food day in and day out. Cleanliness should be given top priority. We hope that you will look into our complaints and take steps to remedy the situation. The students are prepared to boycott the canteen if their complaints go unheeded. Reported by: Malik Malik bin. Mohd Jalil 3. SPEECH 1.In conjunction with the Road Safety Week in your school, you have been asked to give a speech on road safety. Using the notes below, write out your speech. Good morning friends. Today I wish to talk to you all about Road Safety. Newspapers and televisions broadcasts always carry news about road accidents and many of these accidents involve pedestrians. Accidents occur because we are careless and we do not heed traffic rules. Today, I would like to inform you all of some road safety tips. Many road accidents occur when people cross roads. Before crossing a road especially a busy road, we should look right and left and only cross the road when the road is clear. It may delay our journey but it is safer, as the saying goes “Better late than never”. We must always obey traffic regulations. Traffic regulations have been introduced by the authorities for our safety. When we come across traffic lights at junctions, we must always obey traffic lights. We should stop when the traffic lights are red and we should only move then they turn green. Pedestrians should always use zebra crossings and overhead bridges whenever possible. They have been put up by the authorities for our safety and they are built at busy areas to reduce road accidents. When we walk along roads, we should always walk in the direction when we can observe the oncoming traffic. When we walk at night, we should avoid walking in dark areas where drivers will not be able to see us. All the road safety tips that I have mentioned can prevent road accidents. Thank you for listening to my talk. 2. You have been asked to give a speech entitled “Leading a Healthy Lifestyle” which i delivered during the school assembly. Using the notes below, write out your speech. A very good morning to the principal, Mr. Venugobal Govindasamy, teachers and friends. The topic of my speech today is “Leading a Healthy Lifestyle”. Friends, I am sure you all have heard the saying “Health is better than wealth”. Without good health, a person cannot enjoy all the good things in life. So my dear friends, it is very important to lead a healthy lifestyle. In the first place, your health depends greatly on the type of food you consume. You should cut down on sweet and oily food that will not only make a person gain weight but it will also cause many types of diseases for example high blood pressure, diabetes and heart ailments. Instead you should increase your intake of fruits and vegetables. Regular exercise will help to keep your body trim and fit. Exercising for at least 20 minutes a day, three times a week will help to burn extra calories. Nowadays, a student’s life is very hectic with loads of homework, assignments and examinations. Having a hobby will Help you to unwind. In addition to this, make sure you get at least eight hours of sleep each day. If you don’t, you will feel tired and lethargic. Avoid smoking or drinking and stay away from drug. Smoking can lead to lung cancer. Consult a doctor if you are not well and take your medication as directed by your physician. So, my dear friends, take care of your health. Lead a healthy lifestyle. A healthy lifestyle is one that is free from sickness, stress and worry. Thank you. 4. FACT 1. Safety Tips When Going To School Every year, hundreds of children are injured and sometimes killed in an accidents. this is because, they are neglecting the rules and regulation of roads safety. however, there are many ways to prevent from the increasing of road accidents that effectuate students. For those who walks to school alone, needs to be companied by the elderly. Besides, they can also walk in pairs or groups if that makes them feel more safe. Don't ever use short cuts especially through a dark and quiet place such as the back alleys. This place is dangerous for girls to pass through it. Next, you have to be aware with your surroundings. Watch out for any suspicious person. When you smell anything fishy, immediately inform it to the security guard or straight forward to the principal.This action, sometimes can scare them away from you. Dicipline is very important. When you are well diciplined, you will never break any rules for every place that you'll go. For an example, students who attends to school by bus. Always queue up before ascending the bus. Patience is needed,because this will prevent them from pushing other bus users whether they are boarding or alighting the bus.Thus, for them who attends to school by public or private transport are also the same.Its just that when you're waiting for your transport to fetch you up, never play on the road or joke with your friend while crossing the road. This may cause an unexpected accidents that occurs you or life of anothers. In a nut shell, students must follow the tips mentioned.Actions speak louder than words. Therefore, you must ensure that you are always alert whenever you are to and from school so, that you will stay safe. Like all people said "safety comes first". 2. Teenagers Don't Smoke Smoking is one of the worst things teenagers can do to their bodies. Yet every day,almost 5000 teenagers under age of 18 try smoking for the first time. No wonder, tobacco companies spend billions of dollar ever year on advertisements and other ways to make sure that these young people start smoking and buying their product. The companies count on them to become hooked for it keeps in them in business. The nicotine in cigarettes is a poisonous drug. It even be used to kill insects. Nicotine and dozens of other poisonous chemicals in tobacco can cause illness like heart problems and certain kinds of cancer. Some of these illness take years to develop but others can show up right away. Generally, smoking makes a teenager's body less fit and more susceptible to infections. For example, teenagers who smoke are much more likely to get a cold on pneumonia. Each time they like up, it hurts their heart, lungs and brain. And the longer the smoke, the worse the damage becomes. Smoking has such a long list of bads points that wonders why teenagers smoke. Along with bad breath and stinky hair and clothes, smoking makes it harder to run and to play sports. It also cause a difficulty for blood to move around in the body. Smokers often feel tired and cranky and cannot think quickly, not surprisingly, there are more likely to get in trouble in school and get lower grades. There are also more likely to lie to their friends or their parents about their activities; what they do and how they spend their money.Smoking therefore not only brings about health problems but may also develop undesirable traits. Teen smokers can become lazy, irresponsible and dishonest.