Workplace Abuse Training
Introduction
First, it is important to know what abuse means and how
anyone can be bullied. CPI defines workplace bullying to be
persistent, ongoing acts of disrespect toward an individual or
group.
Patterns begin to emerge when you examine how workplace
attacks occur. We know a lot about the workplaces that are
most at risk, who is most vulnerable, and who is most likely to
be assailant. Many acts of violence at work are also
associated with robberies.
Overview
History
•
Workplace violence is a major concern in the health care sector. Nearly half (48%) of emergency doctors have been subject to physical assaults at
work. Education, transport and retail are some of the other industries that are at risk.
•
There are many workplace risk factors that can increase the chance of violence at work.
Training
Training is the first step to preventing violence at work. A safety
training course can give you the essential skills to:
•Be aware of the dangers of workplace violence
•Identify the types of abuse and risk factors that could lead to
violence in your employees.
•Respect workplace violence guidelines and requirements, keep
proper records, and report incidents.
•Respond to workplace violence in both the present and future.
•To prevent workplace violence, engineer controls can be
developed and managed.
Business
Requirements
What your business should do
You are responsible for creating a safe workplace. Although violence can seem random, it
is possible to recognize warning signs and stop violent incidents. Prevention training is
designed to increase awareness and help you create a plan for violence prevention.
Many methods can be used by safety personnel and HR managers to stop workplace
violence.
Zero Tolerance
Establish a zero tolerance policy. The perception that
employers won't retaliate against violence could increase the
risks. Tell your employees that you won't tolerate violence and
to stick with it. This policy should be extended to all
employees, customers, visitors, contractors, and anyone else
who may come into contact with them. Any threat of violence
should be treated as if the person is going to carry it out.
More Advice
Evaluate risks: Certain conditions may make workers more vulnerable. These hazards will help you
establish the policies, procedures, and controls that will prevent injury. Analyze reported incidents to
determine what you can do in order to avoid similar situations.
Design controls: These are either administrative or physical measures that reduce the likelihood of a
specific hazard. One example of engineering controls is to improve lighting and install closed-circuit
security cameras. Policies that limit violence can be included in administrative controls. A hospital might
have a policy that violent patients must be under close surveillance and not be allowed to leave the
premises without permission from security personnel.
Background checks: Check out the criminal records of new employees to find any violent behavior. A
criminal conviction can indicate a potential risk of violence.
Training Employees
Training employees on workplace abuse: Establish a safety culture, and get involved in
safety. Employees must be able to identify and report potential threats or incidents and should have a
good understanding of the company's policies. Employees should be able to practice safe and effective
handling of workplace violence or active shooter situations.
Your workforce can learn how to react in a violent situation
Employers spend approximately $120 billion annually on violence in the workplace. Employers must
provide adequate training for their employees to prevent and respond to workplace violence.
Employers should find an easy-to-use provider when choosing a provider. It is important that training be
both easy to purchase and to comply with. Employers need to offer this training to protect their
employees and customers. It also helps them comply with OSHA and other government regulations.
Resources
List the resources you used for your research:
• Source #1
• Source #2
• Source #3