SUCCESS TRAINING Professional Development ALPINE SKI HOUSE SKILLS FOR SUCCESS 20min Presentation ALPINE SKI HOUSE WHAT ARE SKILLS FOR SUCCESS ALPINE SKI HOUSE 3 MENTAL TOUGHNESS IS THE KEY TO SUCCESS. Mental toughness is a rare quality that can help you succeed in your life. Mental toughness and resilience will allow you to seamlessly pivot during periods of major change in your personal or professional life. Mental toughness keeps you ahead of your competition and allows you to outperform them. ALPINE SKI HOUSE 4 TODAYS WORLD You need mental toughness, emotional resilience and mental toughness to deal with the COVID-19 challenges and succeed in any situation. Get the courses and support you need to improve your Customer Success Management skills. ALPINE SKI HOUSE 5 SKILLS NEEDED Communication involves listening, writing, and speaking. Employers are looking for people who can communicate clearly and effectively their ideas and thoughts. You must be able to listen and understand the emotions of others, as well as build strong relationships with them and resolve conflicts. Training provides the skills you need to succeed in work, life and learning. These skills will make you more successful in the workplace of today and tomorrow. Albert Einstein said that education is more than just learning facts. It is about training the mind to think. They will need education that teaches them how to solve real-world problems and think for themselves. This ability will benefit students today and future leaders. Grants are available to fund the evaluation and improvement of existing tools and methods (e.g. digital games, growth mindset classroom activity, experiential learning opportunities), that incorporate the development of students' cognitive skills into classroomlevel activities as well as existing strategies for improving schools. ALPINE SKI HOUSE 6 SUCCESS AT ANY COST? Why its important Skills Assessments We wrote the book about the skills Customer Success professionals must have to succeed. All of these skills are taught in our training so you can excel in any role you have throughout your career. Our skill assessments will help you identify your knowledge gaps and strengths. Your results will help you decide where to focus in a certification pathway so you can develop the skills that will allow you to excel. ALPINE SKI HOUSE 7 Successful Business SKILLS NEEDED 11% 24% These skills can be used in any profession and are called transferable skills. These skills are essential for professional success and are what employers seek in candidates. 19% You can use this time to learn these skills, whether you're doing an internship or a parttime position. 29% Jan Feb 17% Mar Apr May ALPINE SKI HOUSE 8 SKILLS REQUIRED Skills List 1. 1.Accountability 5. Confidence 2. Adaptability 6. Leadership 3. Pay attention 7. Communication 4. Innovation is key 8. Negotiating skills ALPINE SKI HOUSE 9 ALPINE SKI HOUSE THANK YOU ALPINE SKI HOUSE