Personal Assistant Training Professional Development Series What is a Personal Assistant (PA) As a Personal assistant (often abbreviated to PA), you work closely with executive managers and staff to provide administrative support. This is usually done on a one to one basis. There are many career options for Personal Assistants. You will help managers make the most of their time by helping them with administrative and secretarial tasks. 2 Introduction You will play a vital role in the success of any business or organization as a Personal Assistant. You will be a valuable support to your manager in the day-today operation of the business, as well as administrative and secretarial tasks. Assistants are one of the most dynamic and challenging roles in business. As Assistants, we support executives who are extremely busy, while also managing their to-do list, working on projects, as well as planning proactively and strategically. 3 Learn about the skills required PA Skills Development Assistants can take on many roles in any organization, but they are the heart of every business. This is something we all know. 5 Training Team Editor Facilitation Customer Support Content Creation 6 This industry is expanding rapidly. UNDERSTAND THE MINDSET MULTI - TASKING We hope that you'll be able to learn all you need to become an outstanding assistant by covering the mindset of an assistant, mastering the essential tasks and some tips and tricks to boost your approach. Many people view VAs as nothing more than personal assistants or executive executives. It's much more than that. In some cases, we may be able to perform traditional remote administrative assistant tasks. 7 The Different Skills SOFT VS HARD • Soft and hard skills like organization, time management, and technology skills are all important to executive assistants. As an executive assistant, you may need to have multiple skills as the job can require many responsibilities. TASK DRIVEN ONLINE TRAINING • Executive assistants might • Online courses are offered manage multiple schedules by some Training groups for and use different software to Personal Assistants and keep records. They may also Executives. Learn the skills implement strategies that required for the job, develop improve their communication skills. Executive assistants may the mindset that will allow also be required to perform you to succeed, and improve other tasks, which often your time management and require soft and hard skills. productivity. 8 Executive assistants need to have excellent people skills. Time management skills Problem solving skills Know the Relevant Software Communication skills Organisation Management Tact and discretion Technology skills Written and verbal communication Administrative skills Skills in critical thinking Accuracy and attention to detail Financial Skills Technology skills Personal Skills 9 Requirement Although there is no minimum education requirement for personal assistants, it helps to have a background in administrative or business work. In some cases, a second or third language may be helpful. Your skills are generally more important than your education. You may be able to decide if this job is right for you by discussing some of the necessary skills. 10 Thank you 11