Management Information System A business system that provides past, present, and projected information about a company andits environment (David M. Kroenke and Kathleen A. Nolan) A formal method of making available to management the accurate and timely information necessary to facilitate the decisionmaking process and enable the organization’s planning, control, and operational functions to be carried out effectively The system that monitors and retrieves data from the environment, captures data from transactions and operations within the firm, filters, organizes, and selects data and presents them as information to managers, and provides the means for managers to generate information as desired (Robert G. Maurdick) Designing a Management Accounting System The firm’s legal nature must be reflected in its organizational form (proprietorship, partnership, or corporation). The firm’s organizational structure refers to how authority and responsibility for decision making are distributed (centralized or decentralized form). The firm’s organizational culture refers to the underlying set of assumptions about an entity and the goals processes, practices, and values that are shared by its members. The systems that are already in placed should be evaluated to determine answers to the following: o o o o o What data is being gathered and in what form? What outputs are being generated and in what form? How do the current systems interact with one another and how effective are those interactions? Is the current chart of accounts appropriate for the management accounting information desired? What significant information issues are not presently being addressed by the information system and could those issues be integrated into the current system? The system must be composed of the three primary elements: 1. Motivational elements – includes performance measures, reward structure, support of organizational mission and competitive strategy. 2. Informational elements – includes all necessary information related to budgeting, cost control, value added and non-value added activities, and assessment of core competencies and analysis of make-or-outsource decisions. 3. Reporting elements – includes the preparation of financial statements for both financial and management accounting purpose (provision for the details of responsibility accounting system). Management Control System (MCS) MCS guides the organizations in designing and implementing strategies such that the organizational goals and objectives are achieved. It has four primary components: 1. A detector or sensor – is a measuring device that identifies what is actually happening in the process being controlled. 2. An assessor – is a device for determining the significance of what is happening. Significance is assess by comparing the information on what is actually happening with some standard or expectation of what should be happening. 3. An effector – is a device that alters behavior if the assessor indicates the need for doing so. This is what we call “feedback.” 4. A communication network – transmits information between the detector and the assessor and between the assessor and the effector. Cost Management System (CMS) CMS consists of a set of formal methods developed for planning and controlling an organization’s cost-generating activities relative to its goals and objectives. 5. Sensitivity refers to the effect of decision that should have been made if the information was given on time or not given on time. The power of computers has made it possible for managers to have not only the right information, but also the right information at the right time. Today, data processed in weeks could now be processed in minutes. CMS helps managers: identify the cost of resources consumed in performing significant activities of the firm – the accounting models and practices. determine the efficiency and effectiveness of the activities performed – performance measurement identify and evaluate new activities that can improve the future performance of the firm – investment management; and accomplishing the first three functions stated above in an environment characterized by changing technology – adapting the firm in the changes of technologies. Essential characteristics information and qualities Components of Information Systems (Computer based system) System, as defined, is a group of components (functions, people, activities, events, etc.) that interface with and complement one another to achieve one or more predefined goals. Information System is a mixture or combination of hardware, software, people, procedures, and data. The term information system is normally referred to as a computer-based system that provides the following: Data processing (DP) capabilities of a department or perhaps an entire company, and of 1. Accuracy and verifiability – The accuracy quality of information refers to the degree to which information is free from error. Information is usually assumed to be accurate unless it is presented otherwise. As the saying goes, “Garbage-in, Garbageout” or GIGO. Thus, the need for a good information system is inevitable. 2. Completeness – Information can be completely accurate and verifiable, but it may not necessarily give the entire situation. The completeness quality of information refers to the degree to which it is free from omissions. 3. Relevance – The relevance quality of information refers to the appropriateness of the information as input for a particular decision to be made. Not all information at hand could be relevant to the user. Information overload normally happens. Information overload occurs when the volume of available information is too many that the user cannot distinguish relevant information from that which is not. 4. Timeliness – The timeliness quality of information refers to the time sensitivity of information. Information – as people need to make better, more informed decisions is inevitable. Components of Information Systems (Computer based system) Major components of a system are: o Inputs – are the various human, material, financial, equipment and informational resources put together required to produce goods and services. o Transformation processes – are the organization’s managerial and technological abilities that are applied to convert inputs into outputs. o Outputs – are the products, services, information or any other outcomes produced by the organization. o Feedback – is the information about the results and organizational status relative to the environment. Purpose of Accounting Information and Need for Accounting Systems Accounting system – is a formal mechanism or device for gathering, organizing, and communicating information, about an organization’s activities. A well-defined and organized accounting system helps the firm achieve its goals and objectives generally classified as to: Operating results – Accounting information enables both internal and external users evaluate organizational performance. Setting priorities – Accounting information, by the way of accounting reports, enables the management to focus on operating problems, imperfections, inefficiencies, and opportunities. - Managers set priorities and concentrate on important areas of operations promptly enough for effective action. Problem solving – Problem solving is commonly related with non-recurring decisions or situations that require special accounting analyses or reports. This is the aspect of accounting that quantifies the potential results of possible courses of action and often recommends the best of the most acceptable course of action. Components of an Accounting System: General Guideline in Setting Good Accounting System Design Users of Accounting System Accounting System is useful for: Forms – are the documents on which the data is recorded. Equipment – consists of devices and machines such as computers, cash registers and other business machines. Procedures – are a series of operations or step that must be performed to complete a task. People – no matter how sophisticated the other components of the organization have, an accounting system can only function efficiently and effectively if the people who are involved in it perform their duties. Flexibility – It is very important that the system is adaptable to meet changing circumstances and demands. Reliability – Accuracy and timeliness are both relative and subjective evaluation of information. Simplicity – The system must be simple and easy to understand by the people in the organization. Helpfulness – It is not just the achievement of goals and objectives, but also the usefulness of the system to those who have to work with it. Economy – It is always related to the idea of costbenefit analysis. Control Mechanisms – Accounting system must contain controls that are accurate, honest, with efficiency and speed. Elements of Good Internal Control Routine reporting to management, primarily for planning and controlling current operations; Special reporting to management, primarily for long-range planning and short-term but nonrecurring decisions; and Reliable personnel – Personnel should be given duties and responsibilities appropriate to their interests, experience, and capabilities. Separation of duties – Recording and custodianship functions of assets should not be in the hands of one person. No one person must be in complete or total control of any activity. Supervision – Each superior oversees and appraises the performance of his subordinates. Routine reporting on financial and operating results, primarily got external parties. Responsibility – Responsibility of every personnel must be clearly laid out to trace who should be praised and who should be punished. Personnel System – all personnel events are recorded. The major activities include hiring, giving benefits, evaluation, and payroll activities. Document control – This means immediate, complete, and tamper-proof recording. Job rotations and forced leaves and bonds – Key employees handling custodianship functions should be forced to take some vacation leaves and be rotated occasionally and if possible to place bonds. General Accounting System – data from all other transaction systems are brought together, and most management reports and financial statements are generated. Periodic review of the system – Periodic review of all phases of the system by internal or external auditors are necessary. Physical safeguards – Safe boxes, locks, and other safety measures must be installed, and limited access to authorized personnel will minimize asset and record losses. Routine and spot checks – Routine but unscheduled checks must be done by authorized personnel to prevent commission of fraud at any time. Cost feasibility – Benefits should outweigh costs in setting up internal control systems in all cases. Sources of Accounting Data Order (sales or service) Entry System – sales orders from customers are processed and filled, and customers are billed for their purchases. Cash Receipts System – cash receipts from customers are recorded, and cash is deposited intact. Purchases System – items for sale or for production use are ordered, received and recorded. Production Planning and Control System – in manufacturing firms, production schedules are set; purchases are made; materials, labor, and equipment are schedules; and production output is monitored. Cash Disbursement System – all payments for purchases and any other activities are made and recorded.