FACULTY OF ELECTRICAL AND ELECTRONIC ENGINEERING BEE30103: ENGINEERING MANAGEMENT GROUP ASSIGNMENT 2: PAU MANUFACTURING SEKSYEN 11 – GROUP 12 GROUP MEMBERS 1. NURKHAIRUL DANIEL BIN KHAIRUL YUSAINI CE190139 2. MUHAMAD RIDZUAN BIN IDRUS CE190219 3. MUHAMMAD AIMAN BIN RASHIDI CE190191 4. MUHAMMAD SYARIFFUDIN BIN SAHANI CE200205 SESSION 2020/2021 SUBMISSION DATE LECTURER’S 18 JANUARY 2021 DR. ROHAIDA BINTI MAT AKIR Marks / 1 ACKNOWLEDGEMENT Bismillahirahmanirahim ... Alhamdulillah, thanks to the divine with the overflow of grace and the blessings of time, the life of energy bestowed on us can also help us complete this task successfully. First of all, we would like to dedicate this word of appreciation to my beloved lecturer, Dr Rohaida Binti Mat Akir because with the guidance and guidance from him it opens space for us to complete this assignment successfully. We would also like to thank our parents for giving us the facilitator to complete this course work. They have given us all the facilities and moral support until we have successfully completed this assignment. We would also like to express our appreciation to our group members and friends who have given us many reminders of everything we have neglected. They helped us by answering every question we gave them. Finally, we would like to thank those who are directly or indirectly involved in the making of this course work. Thank you. 2 ABSTARCT Malaysians are famous for their variety of food, whether traditional or modern. The culture and customs that are still practiced by all residents open the source of livelihood. In the developing era, various types of food that were previously made manually have been assisted by various sophisticated tools to increase production such as pau. Based on the instruction, we have chosen to do a project related to pau processing business for implementation of IR4.0. Finally, in this report has listed planning, costing and also standard to be compiled. with this, it is hoped that pau business in Malaysia can grow worldwide with sales revenue can be increased. 3 TABLE OF CONTENT ACKNOWLEDGEMENT…..…………………………….………………… 2 ABSTRACT ……………..……………………..……………………………. 3 TABLE OF CONTENT ……………...……………………………………... 4 CHAPTER 1: INTRODUCTION 1.1 Background study ……..……...………………..………………………… 5–6 CHAPTER 2: PLANNING 2.1 Company overview …………..…………………..………………………. 7 2.2 Problem statement ………….……..……………………………………… 7 2.3 Objective ……………..……….………………………………………….. 7 2.4 Operation plan …………………………...………………………………. 8 2.5 Organization and management plan ……………………………………... 8–9 2.6 Implementation plan ……………………………………………………... 9 2.7 Challenges and Obstacle …………………………………………………. 9 – 10 CHAPTER 3: COSTING 3.1 Expense forecast and current sales ………………………………………. 11 – 12 3.2 Before and after implementation ………………………………………… 13 3.3 Costing statement ……………………………..………………………...... 14 CHAPTER 4: 4.1 Standards to be compiled ………………………………………………… 15 – 16 CONCLUSION ………………….………………………………………….. 17 – 18 REFERENCE ……………………………………………………………….. 19 4 CHAPTER 1: INTRODUCTION 1.1 BACKGROUND STUDY Small and medium-sized enterprises (SMEs) do not need to see big profits as a nuisance to the implementation of Industry Revolution 4.0 (IR4.0) as they have the option to start up small enterprises. Malaysia Digital Economy Corp Sdn. Bhd. (MDEC) Data Economy Director Ir Dr Karl Ng stated, “Small and medium-sized enterprises might also take the priority approach, which segment has the potential to transform first, in order to help generate better productivity and efficiency. IR4.0 is the idea where machines are combined with wireless networking and sensors, connecting to a device that can imagine the whole manufacturing line and make choices on its own. Small and medium-sized enterprises (SMEs) are the foundation of both economies and are a primary driver of economic growth, dynamism and flexibility in advanced developed nations including in emerging and developing nations. Small and mediumsized enterprises are the major type of business organization. They account for more than 95 percent and up to 99 percent of enterprises vary across countries. They are responsible for between 60% to 70% of net job implementation in OECD countries. Small enterprises are especially critical for the marketing of innovative products or techniques. Our team has chosen to pick Pau Mira Frozen Food as our SME project because this company got an underdeveloped potential to broaden their business after the application of IR4.0 to the company. This product is likely to be recognized across the world after IR4.0 has been implemented, because people from around the world are now faced with an extremely serious problem known as covid-19. Thus, they will be more likely to purchase even food only for their daily struggle to avoid covid-19 spread before the government developed the vaccine. Therefore, we identified our project as processing and manufacturing pau which is always one of the favorite dishes especially when we stop at the R&R or Petrol Station . It is because it is easy to carry and eat instantly with a variety of flavor such as chicken curry, beef black pepper, kaya, carbonara, blueberry and many more . Pau is a type of cake made from flour and yeast, kneaded and formed round with a core inside, either sweets or meat or vegetables, also called baozi, bao, bau, hum bow, nunu, bausak, or pow. It comes from China, the root of this cuisine. Using a steamer is a common method for cooking pau. Besides using steaming 5 techniques, it is also possible to incorporate cooking techniques for frying and baking. Typically, a drop of dye is put on the pau to signify the type of core found in the pau in order to distinguish the types of pau that are cooked. Pau is typically served sweet, rendered fresh or frozen in Malaysia. Some new and smart technologies need to be adapted to overcome the production bottlenecks that would result in sophisticated products in order to make the pau processing and manufacturing industry remain relevant. So, in our project, we decided to implement IR4.0 to make sure that our product continues to exist in this industry. IR4.0 is about manual manufacturing and industrial automation using modern smart technology such as large-scale communication between machine and machine (M2M) and the internet of things (IoT). In our project, these techniques are very appropriate for us to use because these techniques are more related to the IR4.0 technologies. The function of these techniques is to enhance selfmonitoring and communication, integrated for enhanced automation, as well as smart machine manufacturing that can diagnose certain problems without human intervention. Intense rivalry is created by the rapid expansion of new businessmen selling the same goods. However, it aims to extend the distribution network by selling the goods to all major supermarkets and hypermarkets in the country to make the company remain profitable. The tactics are to add more machinery and labor to meet the rising demand for the goods in order to succeed in the plans. The facilities of the building will also be extended and strengthened to make it beneficial for workers and customers. 6 CHAPTER 2: PLANNING 2.1 COMPANY OVERVIEW Pau Mira Frozen Food is a local manufacturing tradition food company. This company supplies and sells pau to customers in attractive and good condition. Pau Mira Frozen Food will provide a quality pau that comes with many flavours while maintaining traditional dessert so that it will not be forgotten in the next generation. 2.2 PROBLEM STATEMENT The production and packaging process of Pau was mainly performed using the conventional method, which claims to have the most problems. The conventional process system involved a lot of practices that required a lot of time and energy loss relative to the current manufacturing process. It is discovered that the pau enterprise was presented with the following problems: i. The process of raising the dough of the pau is done in a normal room and not in a cleaned environment as such it will risk contamination of the pau itself. ii. The maximum cooling temperature of the freezer is 18℃ which takes about 1 day to freeze the pau so with the increasing demand of the product it needs to require less time to freeze the pau so it can be processed faster and commercially sold to the public. iii. The dough rising time of the pau is done for half an hour which requires a long time and it needs to be reducing the time it takes for the dough to rise in order to speed up the pau manufacturing process. 2.3 OBJECTIVES i. Application of IR4.0, which is capable of changing the conventional food production and manufacturing sector in the face of rising human lifestyle challenges. ii. To increase the quality of the product so more consumers are attracted to buy the product. iii. To reduce the human labor cost substantially. iv. Increase revenue and profitability of the food products. 7 2.4 OPERATION PLAN The company's unique selling point is to watch pau processing in front of the buyers. This also offers the clients a specific effect and clarifies any sort of uncertainty. With the regular loyal customer base with the large amount of pau goods, the interest of the customers grew. Great word of mouth (WOM) is a valuable investment for any small company, and the most successful and effective form of marketing is hands-down word of mouth marketing (WOMM). WOMM is genuinely strong. In reality, according to Nielsen, it is more successful than any other form of marketing, which found that 84 percent of customers around the world trust recommendations from friends and loved ones. As there are industrial areas and public higher education institutions, our physical business location will be in Parit Raja, Batu Pahat, Johor (IPTA). There will, therefore, be many individuals from different places. 2.5 ORGANIZATION AND MANAGEMENT PLAN The roles and obligations of each member of the organization are as follows : a. Financial Manager - Responsible for all financial matters relating to the business. - Ensures that proper accountability and accounting is established. - Collects and safe keeps any additional capital contributions from the partners. - Finds ways to generate more income for the company. - Initiates proposals for investing excess cash. - Maintains a set of books for accounting. - Prepares financial reports and budgets. 8 b. Operations Manager - Oversees the business operations. - Manages logistics and inventory concerns. - Keeps production and product quality reasonably high and constant. c. Operations Assistant Manager - Assists the operations manager in the management of the main business activity, - Prepares inventory lists. d. Marketing Manager - Manages relationships with customers. - Develops marketing strategies and plans. - Responsible for advertising concern. 2.6 IMPLEMENTATION PLAN SWOT Analysis Strengths - Affordability Expert manager Weaknesses - Needs more employees Unestablished retention Opportunities - Online Advertising Offering membership plans for returning client Threats - Unestablished name Economic crisis 2.7 CHALLENGES AND OBSTACLE a. Marketing - Avoid over-reliance on customers or products. - Over the years, test market for new products. - Develop multiple distribution networks (consider putting other business in another place). 9 b. Operation - Quality and Assurance Control. - Hold spare capacity. c. Finance - Financial manager will keep the financial records up-to-date. - Make sure payable are being paid before the deadline to avoid penalty or interest. - Practice investment appraisal technique. d. People Establish a background check before recruiting employees. In managing the company every year, partners will take turns so that each partner has experience and knowledge in operating the business (financial manager to operational manager, operational manager to marketing manager). The control environment will be the outcome of monthly meetings between staff and partners during which the latest marketing activities, sales, promotional activities, and ideas that will contribute to change will be addressed. 10 CHAPTER 3: COSTING 3.1 EXPENSE FORECASR AND CURRENT SALES One Pau machine can produce a thousand or more than that, but the problem is the space for Pau to keep in the freeze temperature and also during the fermentation process for dough to rise. Sales and expense of producing “pau” per week with operating one Pau machine are: Types Cost Ingredient Expenses “ only dough” RM 465.00 Ingredient Expenses “ flavor” RM 1413.00 Current price of “ pau ” - Pau mini = Rm7.00 Pau = Rm 13.00 Profit per week - Pau mini = Rm 2800 Pau = Rm 2600 Profit per month - Pau mini = Rm 11200 Pau = Rm 10400 Sales and expense of producing “pau” per week with operating 5 Pau machine are: Types Cost Ingredient Expenses “ only dough” RM 2325.00 Ingredient Expenses “ flavor” RM 7065.00 Current price of “ pau ” - Pau mini = Rm7.00 Pau = Rm 13.00 Profit per week - Pau mini = Rm 14000 Pau = Rm 13000 Profit per month - Pau mini = Rm 56000 Pau = Rm 52000 11 We propose to add more branches so that our Pau Mira Frozen Food branches that are our enterprise pau can grow more advanced. Because of that we can see many places such as R&R, university, petrol station and also a stall have their own steam pau machine as they make money because people love to buy and enjoy the taste of the flavor and softness from our pau company recipe. Table below shows the proposed of the process manufacturing using machine: Type of machines Description - Name: Spiral Freezers SF-08-MB-300-NSUT - Control: Frozen machine - Maximum Infeed Temp: -45℃ - Equalized Outfeed Temp: -18℃ - Power /Supply:220-240 Volts - Machine Size: 4600 x 2760 x 2600 (mm) - Name: Black Garlic Machine HY-3000 - Control: PLC automatic control - Material: Both inside and outside walls are made of stainless steel - Capacity: 3000kg/batch - Power /Supply:220-240 Volts - Machine Size: 6560 x 2830 x 3300 (mm) 12 3.2 BEFORE AND AFTER IMPLEMENTATION Daily Cost: Before Implementation Item Quantity Price (RM) Total (RM) 1. Pau Mini 400 Packs 7.00 2800.00 2. Pau 200 Packs 13.00 2600.00 600 0.20 120.00 3. Packaging After Implementation Item Quantity Price (RM) Total (RM) 1. Pau Mini 1000 Packs 7.00 7000.00 2. Pau 600 Packs 13.00 7800.00 1800 0.20 360.00 3. Packaging 13 3.3 COSTING STATEMENT Pau Mira Frozen Food Cost Statement for the month of December 2020 MATERIAL DIRECT MATERIAL RM Flour 25KG 864 Yeast 5KG 1,744 Grade A Egg (5 boards) 1,120 Pau flavor filling 5KG per each 22,608 Baking Powder 5KG RM 704 DIRECT LABOUR Workers (RM1,200 x 10) 12,000 DIRECT EXPENSES Operation Machine 30,000 69,040 PRIME COST MANUFACURING OVERHEAD INDIRECT MATERIAL Cooking Oil 5KG 368 Fine Sugar 800 Salt 5KG 240 Sweet Concentrated Milk 10KG 1,076 INDIRECT EXPENSES Cooking Gas (RM30 x 5) 150 Electrical 1,600 Water 900 5,134 PRODUCTION OVERHEAD 74,174 NON-MANUFACTURING OVERHEAD Adverting Expenses 300 Transportation Expenses 250 Insurance 400 Store Rental Fee 1,500 2,450 TOTAL COST 76,624 MARKUP 31,376 SELLING PRICE 108,00 14 CHAPTER 4: 4.1 STANDARDS TO BE COMPILED Standardization is the process of identifying regulations, which are the specification for competing companies on the market, particularly in the field of technological and scientific. Standardization would provide gains without lowering rivalry between these companies. The official use of metric in global measurement is an example of norms. The standardization is also seen as a rule decided by all parties to do something, such as making a commodity in the field of industry. The international organization responsible for and held accountable for international standardization is ISO. Food safety standards are any reference to the structure, consistency or other features specifically referred to in the 1985 Food Regulations. Food standards are important for ensuring the quality of food and for fighting irregularities in the processing and use of foodby-food producers. For all food requirements specified in the Food Regulations 1985, the Food Quality Division performs research. Recognition of the Food Manufacturing Practice (GMP) was developed to offer official recognition to industries that achieve GMP components while meeting requirements for food safety and customer needs, the GMP Certification Scheme was launched to give international approval to food premises that successfully implement and sustain the GMP framework in food premises. Applications for this credential are available to all categories of operators of food premises engaged in the processing of food. All GMP elements found in Malaysia Norm 1514: 2009 must be applied and exercised by applicants. Appropriacy audit, enforcement and monitoring by auditors appointed by the Food Safety and Quality Division are part of the certification process (BKKM). The National Halal Industry Standards Committee (ISC I), represented by different organizations, including JAKIM, the Chairman of the Relevant Technical Committee, has developed this standard for a summary of the standard system in Malaysia and the ISC in this system. The scope of this norm includes practical guidance on the preparation and handling of halal food for the food industry (including nutrient additives). It is intended to lay down fundamental rules for food products, as well as for trade in foodstuffs or industry in Malaysia. It's being used by JAKIM as a certification basis, but will be added to complete the certification 15 process with many other specifications. Commonly used standards in food and beverages industry which include: - MS ISO 22000 Food Safety Management Systems - MS 1722:2011 & OHSAS 18001:2007 - Occupational Health and Safety Management System - MS 1500 on Halal Food - Production, Preparation, Handling and Storage – General Guidelines - MS 1514 - Good Manufacturing Practice for Food - MS 1480 - Food Safety According to Hazards Analysis and Critical Control Point (HACCP) This present work has gone through a phase adapted to the specifications of International Standards, that is the International Organization for Standardization (ISO), where the framework for establishing international standards is the basis for the consensus of all parties, such as the Government, the private sector, NGOs, academics and professional bodies. Malaysia (DSM) has the same ISO policy.(Government Official Document) is supposed to be promoted internationally in the future and accepted by other countries or blocs, such as in the countries of America, Europe, China and ASEAN. 16 CONCLUSION In conclusion, small and medium-sized enterprises (SMEs) or small and medium-sized businesses (SMBs) are businesses whose personnel numbers fall below certain limits. Small medium enterprise (SME) is divided by two categories which are manufacturing and services and other sectors. Therefore, we identified our project as processing and manufacturing Pau Frozen Food which is a food that will always be one of the side dishes or breakfast. Pau is a type of cake made from flour and yeast, kneaded and shaped round, which is found in sweets or meat or vegetables. Next, the achievement of our project by applying IR4.0 is that all the problems before are being solved. As examples our problem statements are: The maximum cooling temperature of the freezer is 18℃ which takes about 1 day to freeze the pau so with the increasing demand of the product it needs to require less time to freeze the pau so it can be processed faster and commercially sold to the public. Besides, in this project we can see that before implementation it only can produce about 600 packs for a day and can be sold to the customers. After the implementation, it is much better and able to produce as many as 1600 packs in a day. This can prove that the use of IR4.0 is able to increase the number of products. For the cost statement, we can observe that the prime cost is about RM 69,040.00. The total of production overhead is RM 74,174.00. When it is totaled up, we can get RM 76,624.00. Next is the selling price for a month which is RM 108,000.00 where it has managed to make a profit of RM 31,376.00. It is quite good because this business has led to excellent profit. The total percentage of the profits is about approximately 29.05%. Last but not least, we learnt that the use of standards in preparing food is quite complicated as this can lead to health problems caused by poor food quality in MS 1480 on Food Safety According to Hazards Analysis and Critical Control Point (HACCP). Apart from that, Halal Certification is also very important and should be emphasized because this is one of the criteria if we want to choose a food, especially for Muslims in MS 1500 on Halal Food – Production, Preparation, Handling and Storage – General Guidelines. The welfare, safety and health of employees also need to be taken into account where it is stated in MS 1722:2011 & OHSAS 18001:2007 – Occupational Health and Safety Management System. 17 As a very effective measure as well, Pau Mira Frozen Food wants to open branches in states such as Kuala Lumpur, Selangor, Melaka, Negeri Sembilan and many more as a step in expanding this pau business and as introducing Malaysian food from time immemorial so as not to be swallowed up by the time. This can be seen if it maintains the quality of a product that we produce well and consistently, then with the quality available in the pau is able to attract many people to buy without feeling loss. 18 REFERENCES 1. Black Garlic Machine HY-3000 - www.heyingmachinery.com 2. Industrial Scale Food - process-cooling.com/articles/89829-industrial-scale-foodfreezing 3. Small and Medium Food Enterprises in Malaysia: Institutional Support and Policy Perspectives - https://journals.sagepub.com/ 4. Why Industry 4.0 is important - https://www.machinemetrics.com 5. MALAYSIA'S INDUSTRY 4.0 JOURNEY - http://www.enterpriseitnews.com.my/ 6. Small and Medium Enterprises - https://www.smecorp.gov.my/ 7. THE MARKETING PLAN - https://jonnnnn21.wixsite.com/ 8. Pau Mira Frozen HQ - https://www.facebook.com/paugebulembut/ 9. Pau Mira Blog - https://paumirablog.wordpress.com/ 10. How to make pau - https://whattocooktoday.com/ 11. Food Standard - https://www.foodstandards.gov.au/ 19