Faculty of Business, Finance and Information Technology Assessments Key Information Programme : Master of Business Administration Module Title : Management & Cost Accounting Module Code : MBA- 6063 Module Leader : Dr. Rasheedul Haque Email of the Module Leader : rasheedul@mahsa.edu.my Semester/ Year : Semester 1 Year 1 Credit Value :3 Academic Session : May 2021 This continuous assessment project comprises 60% of the total module mark and will consist of one group case study analysis presentation (20%)-covering the CLO1, CLO2 & CLO3 and research report (40%) – covering CLO4 & CLO5. Overall course structure as per below: ASSESSMENT MODE WEIGHTAGE (%) Assignment 1: Individual 30% Assignment 2: Research Report – Group work 30% Final Assignment 40% 1 Assignment 1 (INDIVIDUAL) Course Learning Outcomes: Upon completion of the assignment, the students are able to: 1. Construct the process of cost determination, Identify and analyze costs behaviour and the application of activity-based costing. Sky Aerials Co (Sky) manufactures satellite dishes for receiving satellite television signals. Sky supplies the major satellite TV companies who install standard satellite dishes for their customers. The company also manufactures and installs a small number of specialised satellite dishes to individuals or businesses with specific needs resulting from poor reception in their locations. The chief executive officer (CEO) wants to initiate a programme of cost reduction at Sky. His plan is to use activity-based management (ABM) to allocate costs more accurately and to identify non-value adding activities. The first department to be analysed is the customer care department, as it has been believed for some time that the current method of cost allocation is giving unrealistic results for the two product types. At present, the finance director (FD) absorbs the cost of customer care into the product cost on a per unit basis using the data in table 1. He then tries to correct the problem of unrealistic costing, by making rough estimates of the costs to be allocated to each product based on the operations director’s impression of the amount of work of the department. In fact, he simply adds RM 100 above the standard absorbed cost to the cost of a specialised dish to cover the assumed extra work involved at customer care. The cost accountant has gathered information for the customer care department in table 2 from interviews with the finance and customer care staff. She has used 2 this information to correctly calculate the total costs of each activity using activity-based costing in table 3. Sky Dishes (information for the year ending 31 March 2021) Customer care (CC) department Table 1: Existing costing data RM ’000 Salaries 400 Computer time 165 Telephone 79 Stationery and sundries 27 Depreciation of equipment 36 707 Additional Information 3 1. CC cost is currently allocated to each dish based on 16,000 orders a year, where each order contains an average of 5.5 dishes. Table 2: Activity-costing data Activities of CC dept Handling enquiries and preparing quotes Staff time 40% for potential orders Receiving actual orders Comments relates to 35,000 enquiries/quotes per year 10% relates to 16,000 orders in the year Customer credit checks 10% done once an order is received Supervision of orders through manufacture 15% to delivery Complaints handling 25% relates to 3,200 complaints per year i. Total department cost is allocated using staff time as this drives all of the other costs in the department. ii. 90% of both enquiries and orders are for standard dishes. The remainder are for specialised dishes. iii. Handling enquiries and preparing quotes for specialised dishes takes 20% of staff time allocated to this activity. iv. The process for receiving an order, checking customer credit and supervision of the order is the same for both a specialised dish order and a standard dish order. v. 50% of the complaints received are for specialised dish orders. vi. Each standard dish order contains an average of six dishes. vii. Each specialised dish order contains an average of one dish. 4 Table 3: Activity-based costs Total Standard Specialised RM RM RM Handling enquiries and preparing quotes 282,800 226,240 56,560 Receiving actual orders 70,700 63,630 7,070 Customer credit checks 70,700 63,630 7,070 Supervision of order through manufacture 106,050 95,445 10,605 Complaints handling 176,750 88,375 88,375 TOTAL 707,000 537,320 169,680 to delivery The CEO wants you, as a senior management accountant, to complete the work required for a comparison of the results of the current standard absorption costing to activity-based costing for the standard and specialised dishes. Once this is done, the CEO wants you to consider the implications for management of the customer care process of the costs of each activity in that department. The CEO is especially interested in how this information may impact on the identification of non-valued added activities and quality management at Sky. Required: (a) Evaluate the impact of using activity-based costing, compared to the existing costing system for customer care, on the cost of both types of product. (55 marks) (b) Assess how the information on each activity can be used and improved upon at Sky in assisting cost reduction and quality management in the customer care department. (45 marks) [Total 100 Marks] 5 Marking scheme rubric. Criteria Marks Relevance Directly relevant to the requirements of the assessment. /20 Knowledge A substantial knowledge of relevant materials, showing a clear grasp of /20 themes, questions and issues therein. Analysis Good analysis, clear and orderly. /25 Argument and Structure Generally coherent and logically structured, using an appropriate mode /20 of argument and/or theoretical model(s). Critical Evaluation May contain some distinctive or independent thinking; may being to /10 formulate an independent position in relation to theory and/or practice. Presentation Well written, with standard spelling and grammar, in a readable style /5 withy acceptable style with acceptable format. Total /100 Assignment submission date: 30th June 2021 6 Assignment 2: (GROUP – 6 MEMBERS IN A GROUP) This assessment constitutes 20% of the overall mark for the module and the aim of this assessment is to enable student to: i. Justify their technique in solving cost accounting and issues related to its nature and roles (CLO2). By using your own organization, or the organization that you are familiar with, identify the new managerial philosophy that the organization has implemented or planning to implement. You are required to identify the causes for such implementation and the impact on the management accounting as well as the organization as a whole. The new managerial philosophy includes but not limited to: 1. Total Quality Management 2. Six Sigma 3. Lean Manufacturing 4. Just in Time 5. Kanban 6. Agile Manufacturing 7. Value Chain, and so on. Your answer should covers the following: A brief introduction about the organization The issues related to the organization The new philosophy implemented The impact on the management accounting The impact on the organization Conclusion 7 The above list is meant to be suggestive and by no means exhaustive. You should select the direction and approach that is most effective. The preceding research should be linked to the rise of various contemporary management accounting techniques where discussion and critical evaluation is required. You should find some articles which are positive and some which have found drawbacks, and you should choose articles which help you gain a general insight into the benefits and possible drawbacks of various modern management accounting techniques. Report Writing format: Your work must be produced using MS Word or similar. 1. Font: Times New Roman 12 2. Spacing: One and a half (1.5) 3. Number of words: 1,500 to 2,000 words (approximately) 4. Numbering of page: bottom, center. Assignment submission date: 24rd JULY 2021 Marking scheme rubric. Criteria Marks Relevance Directly relevant to the requirements of the assessment. /20 Knowledge A substantial knowledge of relevant materials, showing a clear grasp of /20 themes, questions and issues therein. Argument and Structure Generally coherent and logically structured, using an appropriate mode /20 of argument and/or theoretical model(s). Critical Evaluation May contain some distinctive or independent thinking; may being to /10 formulate an independent position in relation to theory and/or practice. Presentation Well written, with standard spelling and grammar, in a readable style /20 withy acceptable style with acceptable format. 8 Reference to Literature Critical appraisal of up-to-date and/or appropriate literature. Recognition of different perspectives. Very good use of source material. Uses a range /10 of sources of sources. Total /100 Additional Instructions: Students are required to submit the assignment in time. Any late submission will not be accepted. A mark of ZERO will be awarded for late or no submission. Students are advised to make another copy for own reference. Feedback Students can inquire the assignment feedback and grades. However, official grades will be published on the notice board. Examination scripts are retained by MAHSA University and are not returned to students. However, students are entitled in obtaining feedback on student’s performance in the examination. Student may request an appeal with the Programme Leader to re-mark student’s examination script. As a Standard Operating Procedure, a Re-Mark charge is RM50.00 for a paper payable upon submission of the Re-Mark Form. Marks It is compulsory for student to PASS all the components of the examination. Students are required to achieve a minimum of 50% of the accumulated marks to pass. However, if student fail one of the component of the module, student will be awarded with CONDITIONAL PASS where student must RE-SIT the exam. Failing to re-sit in the semester will cause the student to REPEAT the whole course module in the coming semester if the module is offered. 9 Assessment Offences Academic offences include plagiarism, cheating, collusion, copying work and reusing your own work among others. The University takes academic offences very seriously and this can lead to expulsion. We make every effort to ensure that the students will avoid from committing such offences. The need in maintaining the order in examination and non-examination is to preserve the highest standard of academic integrity. Students are reminded to produce and submit their original work. Definitions of Assessment Offences Plagiarism Plagiarism can be defined as the significant use of other people's work and the submission of it as though it were one's own in assessed coursework (such as dissertations, essays, experiments etc.). This includes: Copying from another student's work; Copying text without acknowledgement; Downloading information and/or text from the internet and using it without acknowledgement; Submitting work and claiming it to be own when it has been produced by another group; and Submitting group work without acknowledging all contributors. The university uses software packages to detect plagiarism. Cheating Cheating in examinations can be defined as trying to gain unfair advantage over fellow students. This includes: Having notes, programmable calculators or any other method to secure the information which are not allowed in the examination, whether the student use it or not; 10 Having any mobile phone or other communication devices in the exam room; Copying from the examination script of another candidate; Helping another candidate; and Trying to bribe respective lecturers to obtain good marks. Collusion Collusion is a form of agreement between two or more people to act with the intention to deceive an assessor as to who was responsible for producing the material submitted for assessment. The agreement may be overt (openly discussed) or covert (not specifically discussed but implied). Using someone else’s work, words, images, ideas or discoveries is equal to stealing the hard work. This includes: agreeing with others to cheat; getting someone else to produce part or all your work; copying the work of another person (with their permission); submitting work from essay banks; paying someone to produce work for you; and allowing another student to copy your own work. Methods to Avoid Academic Offence Students are advised to avoid copying and using other people’s work without citation and acknowledgement. It is compulsory for students to include the references and the source of information. This will allow students to avoid plagiarism. Procedures for Assessment Offences If students are caught committing the offence, a report of offence will be written. Students will be called for a mini hearing whereby students can justify their action. The University has the right to suspend or even terminate the student should University found the action as a serious offence. Kindly refer to MAHSA Student Handbook for more details. 11