International Journal of Experiential Learning & Case Studies 5 : 2 (December 2020) pp. 193-203. dx.doi.org/10.22555/ijelcs.v5i2.51 Challenges of Pakistani Pharmaceutical Industry: Pakistan Case Afaq Kazi Ahmed*, Seema Chandani** Abstract The population of Pakistan is fast growing and the need for supply of medicine will continue to increase. The local pharmaceutical market is growing at a faster pace as compared with the international market. Until 1990, the reliance on the supply of medicine to cater to the national demand was on multinational companies holding major market share. Thereafter, the national pharmaceutical companies started investing to improve the quality of their product lines, employing qualif ied professionals, and ensuring compliance with the global standard of quality and good manufacturing practices. Consequently, national companies' market share drastically increased and the national demand for medicine is locally produced. The study results based on interviews of key stakeholders and available literature revealed that the local pharmaceutical sector is facing critical challenges of counterfeit medicine, pricing controversies, affordability of the medicine, lack of Research and Development (R&D) initiatives, and unethical marketing (bribing/cash incentives to the doctors). The Drug Regulatory Authority of Pakistan (DRAP) seems ineffective to overcome these challenges, eliminate counterfeit medicines, and take measures to curb the unethical marketing practices that are risking patient life, health, and treatment cost. The study further explored that unethical marketing practices, and prescribing expensive brands by doctors, creates a serious conflict of interests and fast a decline in patient trust and affordability of medicine cost. Thus strong regulatory controls, transparency, moral and ethical values are needed to enforce drug acts and make the stakeholder's groups accountable. There is a need to punish both the companies bribing the doctors on the pretext of product promotion and doctors accepting such benef its to protect the patient's interest and limit treatment cost. Strict regulations and incentive plans for the pharmaceutical sector are needed to promote Research and Development (R&D). Keywords: Pharmaceutical, counterfeit, prices control, unethical marketing JEL Classification: M30, M31 Correspondence: * Research Associate, and Consultant, Institute of Business Management, Karachi, Pakistan. ** Research Scholar, Institute of Business Management, Karachi, Pakistan. 193 International Journal of Experiential Learning & Case Studies, 5(2), 2020 INTRODUCTION Pakistan with a population of 199m has the sixth biggest population in the world and is expected to grow to 254.7m by 2030. Pakistan's population is increasing at a rate of 1.65% (World Bank Report 2015). World Bank data (1961-2014) shows average GDP growth of 6.18% (7). The per capita income of Pakistan is $1.629 (The Economic Survey 2016-17) and with the increase of per capita income, the health care facilities are expected to increase (World Bank Report 2015). In view of the above, it is evident that the population of Pakistan is increasing, and the need for medicine will continue to increase. However, due to lower per capita income, the affordability of medicine is the biggest challenge in Pakistan. The role of the pharmaceutical sector is very important in providing low-cost quality medicine within the reach of a common-men. Pharmaceutical Industry Historically, Pakistan in 1947 did not have any pharmaceutical manufacturing facility and dependence majorly was on imports. The pharmaceutical sector made steady growth and in 1980, it started exporting finished medicines that reached to 1.2billion US$ by 2007 ( Jamshed et al., 2013; World Health Organization, 2004). The growth rate of the local pharmaceutical sector in 2013 was 17% as compared with the global growth rate of 8% (Ahmed & Batool, 2017) and by 2015 Pakistan's pharmaceutical market size reached 2.6billion US (Hafeez & Akbar, 2015). Currently, the global pharmaceutical market size is around $1 trillion and Pakistan shares only 0.3%. The total size of the pharmaceutical industry in Pakistan is PKR 423 billion, national and multinational companies hold a market share of 69% and 31% respectively. The top 25 companies enjoy a 60% share and the top 50 companies claim an 80% share with an industry growth rate of 13.23% (Pakistan Credit Rating Agency (PACRA) Report, 2020). Around 650 companies are operating in Pakistan however multinationals are only 31 that is less than 3%. Top players in the industry are ranked as 1. GlaxoSmithKline Pakistan Limited, 2. Getz Pharma (Private) Limited, 3. Sami Pharmaceutical (Private) Limited, 4. Abbott Laboratories (Pakistan) Limited, 5. High Q Pharmaceuticals 6. Searle Company Limited, 7. Sanofi-Aventis Pakistan Limited and Hilton Pharma (Private) Limited (Intercontinental Medical Statistics (IMS) Pharma Report 2019). Industry Mix 100% 90% 80% 38% 37% 34% 34% 32% 70% 60% 50% 40% 30% 20% 62% 63% 66% 66% 68% 10% 0% 2014 2015 Local Procedures 2016 2017 Multinationals Table 1: Source Pakistan Credit Rating Agency (PACRA) report in May 2018 194 2018 Ahmed & Chandani The above table shows the industry mix between multinational companies (MNCs) and local producers and depicts a consistent increase in the market share of local producers from 62% in 2014 to 68% in 2018. Accordingly, the market share of MNCs declined from 38% in 2014 to 32% in 2018. Revenue Growth Trend 400 Amounts (PKR bln) 350 20% 18% 18% 16% 16% 300 14% 250 11% 200 12% 10% 8% 10% 9% 150 6% 100 4% 50 2% 0 0% 2014 2015 2016 Sales (PKR bln)G 2017 2018 rowth (%) Table 2: Source Pakistan Credit Rating Agency (PACRA) report in May 2018 Table-2 shows the growth of the pharmaceutical sector that was 16%, 9%, 18%, 10%, and 11% in 2014, 2015, 2016, 2017, and 2018 respectively with an average growth rate of 12.3% during the last five years. National Pharmaceutical Companies: The local pharmaceutical market once dominated by MNCs till 1990, is now led by national companies and 90% of the demand is locally met. According to Aamir and Zaman (2011) Sami Pharmaceutical and Getz, pharmaceuticals have been fast-growing, capturing a market share of 2.79% and 3.76 % respectively. The effectiveness of national Pharmaceutical companies increased and they have been able to meet the international standards of quality and good manufacturing practices. Pakistan Pharmaceutical Industry is fast-growing and new research-based products are entering the market in collaboration with global research laboratories and corporations to improve the healthcare system (Intercontinental Medical Statistics (IMS) Pharma Sale Report 2019). The focused group interviews with pharmaceutical industry professionals and local entrepreneurs revealed that one of the underlying causes of the growth of national companies in the mergers and acquisitions of MNCs and closure of their manufacturing facilities. Consequently, a lot of professionals and experts trained by MNCs became surplus and available in the market. National companies availed this opportunity and hired MNCs trained professionals to improve the quality and capacity of their plants. National companies made investments in the erection of new plants to cater to the need of the local and international markets and eventually their export capacity significantly increased. Multinational Companies MNCs are considered the main hub for research and development as they invest significant amounts for the development of new molecules or New Chemical Entities (NCEs). This is the main cause of widespread information and knowledge within the industry and hence everyone 195 International Journal of Experiential Learning & Case Studies, 5(2), 2020 is benefitting from this pool of information. The first multinational company started operations in Pakistan in 1951 and within four years there were 9 MNCs and this number increased to 40 in 1990. However, with the development of national companies and capturing major market share, currently, only 6 or 7 companies are actively engaged in the production of medicine. The decline in the market share of MNCs was mainly due to the improvement of manufacturing facilities, hiring competent professionals, offering them market-based packages, investing heavily in sales promotion, and incentivizing the doctors by national companies. The other reason was price freeze for more than a decade (2011-2013), ineffective enforcement of Intellectual Property rights, and tough competition from national companies because of a drastic improvement in the quality of their production lines which in turn make an environment of tough competition for MNCs. CHALLENGES Price Control Under Drug Act 1976, the Drug Regulatory Authority of Pakistan (DRAP) is responsible to fix the prices of the medicine in the country. However, no transparent formula is mentioned in the drug act for price fixation. Cost of production and retail mark up is considered for calculation of the prices of medicine whereas, in the case of imported products, shipment and other costs are also included. The issue of the greatest retail value- Maximum Retail Price (MRP) of medication has always been dubious (Hussain et al., 2019). The drug prices in Pakistan have always been a burning issue of the pharmaceutical industry. The manufacturers consistently make hue and cry for the price increase and use their influence for price increase as if they have hardships and are not making profits. Numerous organizations that at present produce successful medications might be compelled to change from costly to less expensive particles for securing their gross edges (Hussain et al., 2019). There were 36 MNCs working in Pakistan in the mid-2000s that number is currently reduced to around 22. That is an enlightening number of ways out. As of late the circumstance has gotten more regrettable as the greater part of the crude material is imported and any expansion in dollar rates unfavorably influences the productivity of the nearby makers. However, the fast pace of growth of national pharmaceutical companies, and the multiplication of their assets and facilities witness high profitability. The prevalent public perception is that pharmaceutical companies have perfect documentation practices to prove that they cannot survive without a price increase. However, the credibility of the data presented for price determination due to unethical practices remains questionable. Multinational companies in case of patent products and otherwise, purchase the raw material from their prequalified sources and earn in transfer pricing while showing losses in local businesses. Pakistan follows the SAARC countries or international market trends while fixing the prices. As per the survey conducted by WHO and Health International, the prices of medicine were found reasonable with a few exceptions if compared with international prices until 2004. However, as per the WHO survey in 2015, it has changed. The prices of patent and generic products were 2.36 and 2.26 times higher as compared to international market prices (World Bank Report 2015). The price increase in 2013 and thereafter, significantly elevated the cost of treatment. DRAP has allowed price increase formula effective July 16. 2016 key highlights are 1. Schedule drugs up to 50% of Consumer Price Index (CPI) (with a cap of 4%), Non-schedule 196 Ahmed & Chandani drugs up to 70% of CPI (with a cap of 6%). Lower priced drugs shall be allowed a maximum increase equal to CPI once in any financial year. The last price increase was allowed in January 2018 with CPI 4.16 (Pakistan Credit Rating Agency (PACRA), 2015). Counterfeit Medicine There are three major issues in this pharmaceutical industry. They are counterfeit drugs, drug diversion, and drug shortage which have been considered as very serious issues in the pharmaceutical industry. Low quality (e.g., Substandard, Spurious, Falsely labeled, Falsified, and Counterfeit - SSFFC) pharmaceutical products are a global health problem that affects the health of patients and lead to an increase in morbidity and mortality. Trading counterfeit goods have a significant negative, damaging impact on society and the economy. For instance, trading fake medicines not only has a dangerous outcome on people's health and, thus, on their life but also costs the economy millions of dollars (Choi et al., 2015). According to European pharmaceutical manufacturing and US trade offices, large amounts of drugs sold in Pakistan are counterfeit. The Pakistan Health minister in 2010 made a statement that a large part of the drugs sold in Pakistan is counterfeit. After two incidents that include one in which cough syrup found contaminated excipient import of medicine from Pakistan was banned in Sri Lanka. Foreign Counterfeit Drugs, expanding stream of fake medications into the market is another key issue that would influence pharmaceutical organizations in a major manner (Shah et al., 2019). Strong mafias are operating in the country, who have nexus in power corridors consequently the counterfeit medicine could not be eliminated. The bribing of drug inspectors is also a common issue that has also been reported at various times in the media (Chaudhry, 2017). According to the daily time's article, they stated that the developing hazard of counterfeit medicines has become a difficult issue for pharmaceutical organizations. The expansion of phony and adjusted products isn't just harming the business but also the customers. The hazard is unfavorably influencing the administration incomes and along these lines the open area financial projects. Fake prescriptions are assessed to cost the administration over PKR 12 billion every (Dawani & Sayeed, 2019). The Drug Regulatory Authority seems to be ineffective in controlling this business may be due to limited staff (3,134). Corruption in government procurement of low-quality medicines at higher rates is widely common across various regions. The procurement of these medicines by the government is worth roughly US$1 billion (Atif et al., 2017). Although the government is working to improve the situation and curb the practices, yet a lot of efforts are needed to control such malpractices and overcome this challenge. There are strict punishments on the manufacture, sale, and distribution of spurious and substandard drugs. DRAP dropped/suspended the enlistment of 89 medications of the pharmaceutical organizations producing inadequate prescriptions. Also, licenses of 18 medication producers have been dropped/suspended during the most recent four years," service educated the house. The National Assembly banned 89 medicines and suspended 18 drug manufacturers' licenses in 2017 for producing substandard medicines during the last four years (Dawn News, 2017). Affordability of Medicine Pakistan is a developing country and around 45% of the population lives below the poverty line and availing healthcare by a common man has become unaffordable. Consumer Price Index (CPI) shows a yearly increase in inflation at the rate of 1.3%. The Pakistan government 197 International Journal of Experiential Learning & Case Studies, 5(2), 2020 has subsidized this sector and allowed exemption on import of equipment, raw material, and exemption from General Sales Tax besides full tax exemption on the medicines funded by donor agencies. The prices of the medicine are unaffordable due to the expansion of the originator brand and inconsistency in price regulation. The availability of essential generic medicine in public and private healthcare sector facilities is only 15% and 31% respectively. Despite the use of low-cost generic medicine the cost of treatment of chronic illnesses hypertension, diabetes, Peptic Ulcer, epilepsy, arthritis, depression, and other diseases is unaffordable (50,59,60). Another challenge is the low amount of investment in the healthcare industry and the lack of health insurance schemes (Atif et al., 2017). The public health care facilities in Pakistan are insufficient and lack quality of care. The government hospitals are available in urban and suburban areas but the availability of medicine is insufficient and the cost of medicine has to be borne by the patients. The investigations into the affordability of the minimum wage worker revealed that the Price of treatment of long term diseases fluctuated between 1 and 7.7 days' wages generic medicines of the lowest cost or 1.4 to 36.4 days' wages if research brand is purchased. If labor class or low paid people to need medication for hypertension, arthritis, and a peptic ulcer, 7.6 to 53.1 days' wages monthly would be required to buy drugs. The issue remains open and needs further work to explore how to make quality medicine affordable for the general public while resolving the pharmaceutical industry's critical issues? Unethical Marketing Practices The patients consult the doctors and pay their professional fees; in return, they deserve the independent and unbiased best choice of medication without any influence. The doctor's prescription must be in the best interest of the patient both in terms of cost and efficacy. When doctors receive expensive gifts, monetary rewards, and incentives on the number of prescriptions generated for a particular brand, a serious conflict of interest situation arises. General practitioner physicians often get affected by the pharmaceutical company's promotional gifts and prescribe new expensive medications, even if treatment can effectively be done using cheap substitute drugs (Chren et al., 1989; Norris et al., 2004) their respective studies showed that there is a great impact of gifts on doctors prescribing behavior. The study revealed that both gifts and relationships play a role in influencing doctors to prescribe certain drugs. McKinney et al., (1990) stated that there is a correlation between doctors' tendency to recommend drugs and the gifts, sponsorship they receive. The interaction between doctors and medical representatives through gift-giving is the most common reason for conflicts of interest for doctors as it negatively influences their prescribing behaviors all over the world (Mikhael & Alhilali, 2014). Doctor's connections with the industry build complex relations, influence physician's decisions and prescribing patterns, and damage patient's trust in the profession (Buck et al., 2007). Green et al., (2012) mentioned that the receipt of a gift could create doubts in respect of physician credibility and it is perceived as problematic by the patients. Blake and Early (1995) pointed out that gifts of trivial value are viewed by the patients as acceptable however disapprove of it when the gifts are of high value and it has little or no benefit to the patient. In one US study, investigators found that the public is generally ignorant about peculiar gifts from pharmaceutical companies, Mainous et al., (1995) but patients also believe that such gifts are both more influential and less appropriate than do physicians (Gibbons et al., 1998). Ethical questions are continually asked if it is ethical to offer to give away and free samples to 198 Ahmed & Chandani patients (Noordin, 2012). Unethical marketing practices of the pharmaceutical industry in Pakistan have become so strong that it is now difficult to inverse (Parmar & Jalees, 2004). The drugs are promoted by giving monetary rewards; visits in the name of scientific activities are the tools of promotion (Ahmed, 2012). According to Dr. Sania Nishtaran corruption in the pharmaceutical industry must receive careful and objective analysis as it has a direct impact on the performance of the health system. The spending on sales and marketing is more than the R&D cost. The pharmaceutical industry spent over 25% of their annual turnover on sales promotions and only 7% on R&D. (Sinah et al., 2012). Conclusively, pharmaceutical companies are involved in corrupt practices by offering high-value incentives both in cash and kind on prescription, to the doctors. The practice of offering gifts, lavish dinners, and international travel were the traditional tools to incentivize. However, now the pharmaceutical companies are offering direct cash incentives to the doctors on prescriptions. The doctors prescribe excessive medication and at times compromise even on product quality to meet the minimum prescription target for getting the incentive. Lack of availability of any regulatory framework on ethical marketing, the autonomy of the doctors, and declining moral values have impacted on quality and cost of treatment. The patient trust and confidence in doctors is declining. The pharmaceutical companies are needed to bring under the legal framework to curb such unethical practices. Pakistan Young Pharmacists Association (PYPA) and the Pakistan Drug Lawyers Forum (PDLF) accused the Drug Regulatory Authority of Pakistan and Minister and Secretary of Health of legalizing corruption by authorizing "expenditure incurred on sales promotion of pharmaceutical companies has been enhanced to 10 percent," meaning that pharmaceutical companies can now give commissions of up to 10 percent to doctors for sales promotion". (Drug Lawyers, Pharmacists Condemn DRAP, Ministry of Health for ‘Legalizing Corruption). Research & Development Research and Development (R&D) spending is forecasted to grow at a compound annual growth rate (CAGR) of 3 percent over the 2019–24 period. In 2019, there were 16,181 drugs in the pharmaceutical pipeline, compared with 15,267 in 2018, an increase of almost 6 percent. The pipeline includes all drugs being developed by Pharmaceutical companies (Deloitte Insight Report 2020). In Pakistan, 1% of the Gross Profit Before-tax (GPBT) is contributed towards research and development of medicine. Pakistani pharmaceutical organizations are fundamentally repackaging organizations. R&D on medications is nearly non-existent in Pakistan (Dawn Report 2017). The fast pace of growth of national pharmaceutical companies is based on the production of generic medication. The national companies invest in projects that can increase their profitability in the short term and lack the motivation to start R&D activities. The lack of R&D facilities is a limiting factor for the future growth of the national companies and their dependence on MNCs will continue limited to generics or toll manufacturing for MNCs. The increased rate of profit contribution for research, lucrative incentive plan, and government subsidies for the companies involved in Research and Development (R&D) in the country is essential to encourage companies willing to invest. CONCLUSION The population of Pakistan is fast growing and the need for supply of medicine will 199 International Journal of Experiential Learning & Case Studies, 5(2), 2020 continue to increase. The local pharmaceutical market is growing at a faster pace as compared with the international market. Until 1990, the reliance on the supply of medicine to cater to the national demand was on multinational companies holding major market share. Thereafter, the national pharmaceutical companies started investing to improve the quality of their product lines, employing qualified professionals, and ensuring compliance with the global standard of quality and good manufacturing practices. Consequently, national companies' market share drastically increased to 69% and 90% of the national demand for medicine is locally produced. The people of Pakistan are facing serious challenges of consistent increase in prices of medicine and unethical marketing practices (doctors prescribing expensive brands in presence of lowcost generic medicine under the influence of heavy incentives both cash and kind) that have significantly declined affordability of medicine and patient trust. Hence, the country needs to strengthen the system, use of technology, and put in place high standards of accountability to have a realistic and transparent system of price determination and control unethical marketing practices. The other challenges are the counterfeit supply of medicine, lack of research, and development in the country. The Drug Regulatory Authority of Pakistan is responsible for enforcement of the Drug Act 1976 to regulate the pharmaceutical industry seems helpless and ineffective to play its role. Limitations This study has focused on a limited number of issues in the pharmaceutical sector in Pakistan, Several essential issues of this sector include lack of raw material production domestically, mandatory adoption of domestic and global standards for drug manufacturing, quality control and assurance, good manufacturing practices (GMP), ISO 9000, and other series, common technical document (CTD), etc. The other important issues are abrupt shortages of medicines and price hikes by cartels, abuse of raw materials of anti-narcotic type of drugs, smuggling of drugs. The real problems faced by drug manufacturers like the ever-increasing cost of doing business. This is the reason; many global pharmaceutical firms found it un-feasible or unprofitable to operate in the country. Many of them either merged with some other company domestically or left the country. The said issues could not be included in this study due to its limited scope however recommended for future studies. Recommendations 1 2 3 4 5 200 The price increase allowed by DRAP has negatively impacted the affordability of the medicine by a common man who needs review restoration of strict price control. The promotion of medicine must strictly comply with ethical global standards and regulations. Offering incentives to the doctors by a company to prescribe a particular brand creates a serious conf lict of interest and is against the patient's interest. There is a need for a regulatory framework to punish both the companies bribing the doctors on the pretext of product promotion and doctors accepting such benefits to protect the patient's interest and limit treatment cost. Strict regulations and incentive plans for the pharmaceutical sector are needed to promote Research and development (R&D). 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