CS507____________________ Assignment No.1 Q1: Flat vs hierarchical structure: A flat structure has little or sometimes no layers of management between boss and the employees. A certain authority of decision making is delegated to employees to take advantage of their expertise. Whereas Hierarchical organisations are like pyramids that have vertical chain of command. There is a CEO on the top and several levels of management underneath. Following are some companies with flat and hierarchical structure. Company General Electric Organizational Explanation structure Flat structure GE is a multinational company operating through four industrial and one financial segment. The former chairmen of general electrics formulated the concept of boundaryless organization to break down boundaries that existed at the time between different parts of the company. It is a multi-divisional company working in more than 100 countries and each division has its own senior management teams. To bring flexibility and adability in the work, a flat structure has been used. Valve Corporation Flat structure Valves a computer game development company is a boss-free organisation since 1996. There are no managers and no centralized plans. For the purpose of empowering employees to bring ideas, select projects of their choice and make plans to successfully complete projects chosen by them, it uses decentralized flat structure. Asda Stores Limited Hierarchical structure Asda is one of the biggest supermarkets chain in UK. It has formal hierarchical structure as the organization has so many functional departments It has large management layers and decisions are taken by senior management. Employees share information with other employees who report it to their bosses and this chain continues until the information reached to the top authority. Motor Hierarchical structure Yamaha is a Japanese motor company consisting of a CEO, Directors, managers and subordinates respectively. Jobs are clearly defined and directed towards employees. Since it is using a tall structure, therefore Lower level of workforce is contractual by nature and freedom of work is also low. Yamaha Company Q2: Information sources Patients’ complaints and feedback Doctors’ feedback Doctors’ appointment record Lab test results Medical equipment purchases contracts Staffs’ complaints Patient medical history Doctors’ meetings Patient surveys THE HIPAA compliance Type of information sources External Internal Internal Internal Internal Internal External Internal External External
