Assessment Task 3 Manage project cost BSBPMG514 Student Declaration To be filled out and submitted with assessment responses I declare that this task and any attached document related to the task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s) I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me I have correctly referenced all resources and reference texts throughout these assessment tasks. I have read and understood the assessment requirements for this unit I understand the rights to re-assessment I understand the right to appeal the decisions made in the assessment Unit Title: Manage Project Cost Unit Code: BSBPMG514 Harsh Patel Student name Student ID number Student signature Task Number 62444 Harsh Date: 24/04/2021 3 BSBPMG514 - Manage project cost V2 2020 RTO Provider: 91153 - CRICOS Code: 02672K Page 2 greenwichcollege.edu.au ------OFFICE USE ONLY----For Trainer and Assessor to complete: ◻ Student requested reasonable adjustment for the assessment Did the student satisfactorily: N DNS Comments Y Completed successfully The student has satisfactorily completed and submitted the following: ☐ ☐ ☐ ☐ ☐ ☐ Determination of cost monitoring and control procedures for each scenario in Task 3.1.1 Determination of project budget variations due to scenarios in Task 3.1.1 Action plan to address each scenario in Task 3.1.2 Change Request Form in Task 3.1.3 3 x Status Report in Task 3.1.4 Email to Project Team to monitor the implementation of the action plan in Task 3.1.5 Email to Project Team to communicate the financial completion process in Task 3.2.1 Outline of actions to address invoicing issue in Task 3.2.2 Lessons learned report in Task 3.2.3 Demonstrated ability to: Implement agreed financial-management processes and procedures to monitor actual expenditure against budget This is evidenced by: Determination of cost monitoring and control procedures for each scenario in Task 3.1.1 Determination of project budget variations due to scenarios in Task 3.1.1 Change Request Form in Task 3.1.3 3 x Status Report in Task 3.1.4 BSBPMG514 - Manage project cost V2 2020 RTO Provider: 91153 - CRICOS Code: 02672K Page 3 greenwichcollege.edu.au N DNS Did the student satisfactorily: Comments Y Completed successfully ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ Email to Project Team to monitor the implementation of the action plan in Task 3.1.5 Demonstrated ability to: Select and use cost-analysis methods and tools to identify cost variations and evaluate alternative actions This is evidenced by: Determination of cost monitoring and control procedures for each scenario in Task 3.1.1 Determination of project budget variations due to scenarios in Task 3.1.1 Action plan to address each scenario in Task 3.1.2 3 x Status Report in Task 3.1.4 Demonstrated ability to: Implement and monitor agreed actions to maintain financial objectives This is evidenced by: Action plan to address each scenario in Task 3.1.2 Change Request Form in Task 3.1.3 3 x Status Report in Task 3.1.4 Email to Project Team to monitor the implementation of the action plan in Task 3.1.5 Demonstrated ability to: Provide accurate and timely financial reports This is evidenced by: 3 x Status Report in Task 3.1.4 Demonstrated ability to: Conduct appropriate activities to signify financial completion This is evidenced by: Email to Project Team to communicate the financial completion process in Task 3.2.1 Outline of actions to address invoicing issue in Task 3.2.2 Lessons learned report in Task 3.2.3 BSBPMG514 - Manage project cost V2 2020 RTO Provider: 91153 - CRICOS Code: 02672K Page 4 greenwichcollege.edu.au Did the student satisfactorily: N DNS Comments Y Completed successfully Demonstrated ability to: Review project outcomes using available records to determine effectiveness of project cost management Review cost-management issues and document improvements ☐ ☐ ☐ This is evidenced by: Lessons learned report in Task 3.2.3 Task Outcome: Satisfactory ☐ Not Yet Satisfactory ☐ Student Name: Harsh Patel Assessor Name: Assessor Signature: Date: 17-04-2021 Table of Content Student Declaration ............................................................................................................................................... 2 Task 3 – Manage project cost and finalise project cost-management processes ........ 6 Task 3.1 Monitor and control project costs ................................................................................................... 9 Task 3.2 Complete cost-management processes ...................................................................................... 19 BSBPMG514 - Manage project cost V2 2020 RTO Provider: 91153 - CRICOS Code: 02672K Page 5 greenwichcollege.edu.au Task 3 – Manage project cost and finalise project costmanagement processes Task summary and instructions What is this assessment task about? This task builds on Task 2 This task comprises of product-based assessment methods, and a Case Study in a simulated work environment. It has been designed to evaluate your ability to: Implement agreed financial-management processes and procedures to monitor actual expenditure against budget Select and use cost-analysis methods and tools to identify cost variations and evaluate alternative actions Implement and monitor agreed actions to maintain financial objectives Provide accurate and timely financial reports Conduct appropriate activities to signify financial completion Review project outcomes using available records to determine effectiveness of project cost management Review cost-management issues and document improvements You are required to address the following: Task 3.1 Monitor and control project costs o Address a Case Study with scenarios and manage project costs Task 3.2 Complete cost-management processes o Finalise cost-management processes at project closure o Develop a lessons learned report What do I need to do to complete this task satisfactorily? BSBPMG514 - Manage project cost V2 2020 RTO Provider: 91153 - CRICOS Code: 02672K submit the completed assessment tasks, according to instructions, complete the tasks with sufficient detail and present them in a professional manner, use your own words and reference sources appropriately, meet the word count where required, use the scenario provided, use the templates provided where required for your performance to be deemed satisfactory in this assessment task you must satisfactorily address all of the assessment criteria, Page 6 greenwichcollege.edu.au Task summary and instructions Specifications if part of this task is not satisfactorily completed you will be asked to complete further assessment to demonstrate satisfactory performance. You must deliver/participate in: NA You must submit to GOALS Resources and equipment What will the assessor be looking for? Determination of cost monitoring and control procedures for each scenario Determination of project budget variations due to scenarios Action plan to address each scenario Change Request Form 3 x Status Report Email to Project Team to monitor the implementation of the action plan Email to Project Team to communicate the financial completion process Outline of actions to address invoicing issue Lessons learned report • Computer with Internet access • Access to Microsoft Office suites or similar software • Learning material • Scenario for assessment document • Relevant policies and procedures provided in a separate folder • Use of the templates included in this assessment document Your assessor will be looking for demonstrated evidence of your ability to: o o o o Re-submission opportunities Apply cost-management monitoring and control procedures Develop reports Complete cost-management processes Determine lessons learned You will be provided feedback on your performance by the Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task. If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later time and date. You have the BSBPMG514 - Manage project cost V2 2020 RTO Provider: 91153 - CRICOS Code: 02672K Page 7 greenwichcollege.edu.au Task summary and instructions right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal. You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment. Procedures 1. Review the assessment scenario, the business documentation, including policies and procedures and the templates provided: o Policies and Procedures – provided in a separate folder o Templates: 1 – Change Request Form in Task 3.1 2 – Status Report in Task 3.1 3 – Email in Task 3.1,3.2 4 – Lessons Learned Report in Task 3.2 2. Address the scenarios described in Task 3.1 as instructed: Contextualise the scenarios where needed. Detail what cost monitoring and control procedures were applied to monitor actual expenditure against budget. Identify and list the variations in the project budget. Determine what actions are needed to ensure cost objectives remain achievable throughout the project life cycle. Develop an action plan for each scenario. Explain what cost-analysis methods were used to identify the cost variations and evaluate alternative actions to support project progress. Complete a Change Request Form (Template 1) to implement one or more actions needed to address one of the scenarios. Complete a Status Report (Template 2) for each timeline in the scenarios. Determine the impact of the budget variation on the project deliverables in the status report. Add additional rows if needed. Write an email (Template 3) to the Project Team to monitor the implementation of the agreed actions to address one of the scenarios. 3. Write an email (Template 3) to the Project Team to explain how to ensure that all tasks related to cost-finalisation are completed (list the key tasks and outline the associated processes). Additionally, explain how the project financial records will be documented and transferred to the finance department. BSBPMG514 - Manage project cost V2 2020 RTO Provider: 91153 - CRICOS Code: 02672K Page 8 greenwichcollege.edu.au Procedures 4. Address the invoicing issues according to appropriate process. 5. Develop a lessons learned report. Complete the following activities: Task 3.1 Monitor and control project costs Assume that the following has happened when executing the project, please contextualise the scenario to reflect your project cost management plan. Scenarios A B C D 25% timeline The project sponsor communicated the decision to use a different supplier for one of the costs items listed in the project budget. This will increase the cost of that item by 5%. Specify what cost item is affected based on your budget 25% timeline New software was purchased for the project by a project team member with access to the project corporate credit card; the software was purchased for $ 464.00. The item was not an approved expense and, therefore, was not recorded in the project budget or approved through the change management process. 50% timeline Due to the consequences of Covid19 on the company, the project budget is cut by 10%. 75% timeline The project team is working additional hours due to issues with the project schedule. This will increase the costs of human resources by 8%. The project sponsor has agreed to add $2,000.00 to the budget. 1. For each scenario: Detail what cost monitoring and control procedures were applied to monitor actual expenditure against budget. BSBPMG514 - Manage project cost V2 2020 RTO Provider: 91153 - CRICOS Code: 02672K Page 9 greenwichcollege.edu.au Identify and list the variations in the project budget. Scenario Monitoring and control (30-50 words/scenario) A The contract should be reviewed for the change in the supplier/equipment and should consult with other stakeholders or consultants to appoint new suppliers and request for the quote of the equipment’s. List of variations in the budget, including % of the variation Budget will be increased by 5% of the original B The budget plan should be updated, and a change request form should be prepared to request the change and an email should be sent to the project manager for the approval of extra expense which was not recorded in the project budget. Budget will be increased by $464. Stakeholders and sponsors should be informed, and the budget should not be changed without their consent. Renegotiation should be done with the suppliers due to the consequences of COVID 19 on the company. The extra hours worked by the employees should be monitored by using employee monitoring software the tracks staff’s activity and incorporate daily/weekly planning sessions to help manager communicate expectations. Budget will be decreased by 10% C D Budget estimation and financial report is to be updated. Change in the timeline. Record keeping document should be updated. Budget estimation and financial report is to be updated. Budget Plan should be updated based on the changes Staff cost will be increased by 8% Project schedule should be updated. 2. For each scenario: Determine what actions are needed to ensure cost objectives remain achievable throughout the project life cycle. Develop an action plan for each scenario. Explain what cost-analysis methods were used to identify the cost variations and evaluate alternative actions to support project progress. (40-80 words) BSBPMG514 - Manage project cost V2 2020 RTO Provider: 91153 - CRICOS Code: 02672K Page 10 greenwichcollege.edu.au Scenario Key actions Responsibility Timeline Resources A Search for prospective supplier Prepare a list of all potential suppliers with their contacts Contact the Infrastructure Manager of the campus to get the information of the supplier Installation and troubleshooting of the software. 1 Week Record Keeping Documents 2-3/scenario Look for the supplier which are already in contract with other campuses. B Purchase the software. 2 Days 2 days Costanalysis methods Updating Record keeping document to maintain software renewal. C Computer Phone charges Laptop Microsoft Server Internet connection Use company’s credit card. Only use it for the purchase of software and return to the manager. 2 days Maintain enough funds in the credit card. Get approval from Project Manager. Writing an email Getting it signed Informing the changes of project budget 1 week Email Adobe acrobat Adobe Fill and Sign Change in project budget and schedule. Update project 1 Week Excel file/ Gantt budget and Chart timeline Extra hours for Staff Manage hours Application to by using record extra software to track hours worked by the progress staff. To perform the cost analysis, we used a top-down approach to identify additional costs and resources and predict the risk management analysis. This method helped us in deciding on the cost of the project and distribute it BSBPMG514 - Manage project cost V2 2020 RTO Provider: 91153 - CRICOS Code: 02672K Page 11 greenwichcollege.edu.au Scenario Key actions 2-3/scenario Responsibility Timeline Resources among the work packages. This method is mainly used by senior managers or executives who make decisions to complete the task. 3. Change Request Complete a Change Request Form (Template 1) to implement one or more actions needed to address one of the scenarios. Template 1 -Change Request Form Change Request – Project Issued by Project Manager Change/s Requested Changes requested to amend project schedule, budget and supplier for one particular item. Reason for change/s Due to unforeseen circumstances, we need staff to work additional hours, one supplier shutting down, and Covid-19 impacting day to day work environment. Impact on the project It makes huge impact on project budget because project budget is reduced by 10% so we have to calculate the total cost of project again and new findings. We will use contingency budget to operate daily operations, but it will affect the risk and issues backup budget. Budget will be decreased, so we will need to renegotiate with suppliers. There would be some changes at the workplace such as delays, method of communications and deliveries. Change authorised: Yes/No Signed: Harsh Patel Signed Project Manager BSBPMG514 - Manage project cost V2 2020 RTO Provider: 91153 - CRICOS Code: 02672K Signed Signed Client- MMI Page 12 greenwichcollege.edu.au Change Request – Project Sponsor – Taylor Date: 17/04/2021 Date: 17/04/2021 Date: 17/04/2021 Date: 17/04/2021 Record Complete the filing record below so that the project documentation can be saved in the project management record system. Project Title: MMI_Sydney Campus Project Client: MMI Project Sponsor: Taylor Varin File Name: MMI_ChangeRequestV1 Project Manager: Harsh Patel Date: 24/04/2021 Version: 1 4. Status Report Complete a Status Report (Template 2) for each timeline in the scenarios. Determine the impact of the budget variation on the project deliverables in the status report. Add additional rows if needed. Template 2 -Status Report Status Report – 25% timeline MMI _Sydney Campus Prepared by: Harsh Patel (Project Manager) Date: 17-04-2021 Attention to: Mr Eli Brown – Non-executive Director, Mr Leonard Black – CFO Academic Manager (Jacob Graham) and Taylor Varin – Client Service Manager BSBPMG514 - Manage project cost V2 2020 RTO Provider: 91153 - CRICOS Code: 02672K Page 13 greenwichcollege.edu.au Status Report – 25% timeline Executive Due to the changes in the server licensing issues, there has been an increase of summary 5% in costs as advanced security licenses needs to be provided at the campus report for enhanced security region. Use this section for summary information about the status of the project. The impact of this change has resulted in an increase in costs by nearly 5%. A new windows license was to be purchased by the corporate credit card to have it implemented into the organisation; the software was purchased for $ 464.00. Impact and actions planned/implemented to remedy: The item was not approved by the organisation and had to be added into the organisation’s budget. A change request form was raised to have this approved. Deliverable Deliverable Work to date status Use this section for Planned Status realisation date Campus selection summary information Inspection has 02-03-2021 been completed, about the status of the deliverables of the and approvals are project. in place. Project scope Project Manager identification was consulted and 07-04-2021 was advised about the change Volume Licensing Analysed the terms and scope of conditions implementation 15-04-2021 and requested for a new license Service Purchased and Deployment deployed the BSBPMG514 - Manage project cost V2 2020 RTO Provider: 91153 - CRICOS Code: 02672K 07-04-2021 Page 14 greenwichcollege.edu.au Status Report – 25% timeline software application Budget status Budget Item Estimated Cost Actual Cost Variation % Use this section for a Computers $8000 $8400 5% Software’s $232 $464 100% $1050 5% summary of the status of the project’s budget Keyboards, mouse $1000 & other accessories Record Complete the filing record below so that the project documentation can be saved in the project management record system. Project Title: MMI_Sydney Campus Project Client: XYZ LTD Project Sponsor: Taylor Varin File Name: MMI_StatusReport_V1 Project Manager: Harsh Patel Date: 17-04-2021 Version: 1 Status Report – 50% timeline MMI _Sydney Campus Prepared by: Harsh Patel (Project Manager) Date: 17-04-2021 Attention to: Mr Eli Brown – Non-executive Director, Mr Leonard Black – CFO Academic Manager (Jacob Graham) and Taylor Varin – Client Service Manager Executive Due to the impact of COVID-19 and reduction of day-to-day operations there is summary a change in the budget which was decreased by 10% overall. report Use this section for summary information BSBPMG514 - Manage project cost V2 2020 RTO Provider: 91153 - CRICOS Code: 02672K Page 15 greenwichcollege.edu.au Status Report – 50% timeline about the status of the project. Deliverable Deliverable Work to date status Use this section for summary information about the status of the Planned Status realisation date Update in the We are in the budget plan progress of deliverables of the updating the project. budget plan 09-04-2021 considering all the factors Renegotiation To minimise the with the suppliers cost suppliers’ 07-04-2021 costs needs to be Renegotiated If agreed by Waiting for the suppliers a new confirmation from settlement of the supplier 07-04-2021 contract needs to be done Minimise the cost On-going 09-04-2021 of equipment’s Budget status Budget Item Estimated Cost Actual Cost Variation % Use this section for a Reduction in $300,000 $200,000 33.3% $7000 $9500 35.7% summary of the status of the project’s budget furniture cost Alternatives for software Record Complete the filing record below so that the project documentation can be saved in the project management record system. BSBPMG514 - Manage project cost V2 2020 RTO Provider: 91153 - CRICOS Code: 02672K Page 16 greenwichcollege.edu.au Project Title: MMI_Sydney Campus Project Client: XYZ LTD Project Sponsor: Taylor Varin File Name: MMI_StatusReport_V1 Project Manager: Harsh Patel Date: 17-04-2021 Version: 1 Status Report – 75% timeline MMI _Sydney Campus Prepared by: Harsh Patel (Project Manager) Date: 17-04-2021 Attention to: Mr Eli Brown – Non-executive Director, Mr Leonard Black – CFO Academic Manager (Jacob Graham) and Taylor Varin – Client Service Manager Executive H.R department requires additional hours to complete the task which will summary increase the budget by 7.5% report Use this section for summary information about the status of the Due to the change in the project schedule the workforce must increase their working hours which increased the cost by 8% project. Deliverable Deliverable Work to date status Use this section for summary information about the status of the Planned Status realisation date Budget review is Calculations in in progress for the progress deliverables of the changes made in project. the overall cost 03-04-2021 due to increased working hours. Stakeholders Review in needs to be progress BSBPMG514 - Manage project cost V2 2020 RTO Provider: 91153 - CRICOS Code: 02672K 05-04-2021 Page 17 greenwichcollege.edu.au Status Report – 75% timeline updated about the changes Budget status Budget Item Estimated Cost Actual Cost Variation % Use this section for a Hours allocation $8000 $9000 8% summary of the status of the project’s budget change due to increased working hours Record Complete the filing record below so that the project documentation can be saved in the project management record system. Project Title: MMI_Sydney Campus Project Client: XYZ LTD Project Sponsor: Taylor Varin File Name: MMI_StatusReport_V1 Project Manager: Harsh Patel Date: 17-04-2021 Version: 1 5. Monitoring implementation Write an email (Template 3) to the Project Team asking them to monitor the implementation of the agreed actions to address one of the scenarios. The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style. (50-100 words) Template 3 -Email Email to Project Team To: Mir Ali, Don, Kushal, Vishwa Cc: Bcc: Subject: Monitoring and Control Date email is sent: 19-04-2021 Attachments: Project Report BSBPMG514 - Manage project cost V2 2020 RTO Provider: 91153 - CRICOS Code: 02672K Page 18 greenwichcollege.edu.au Dear Team, Hope you are all well. I am writing in regard to the monitoring process which was discussed in our last meeting for all the required changes that are to be implemented. As per our discussion, the following changes are to take place with team being responsible for considering the following activities: Change of suppliers for Equipment and reviewing the contract associated with this change The expenses for software for $464 which was not considered are now to be included in the budget and updating the budget The project budget would reduce by 10% due to Covid-19 The cost for the services of HR department will increase due to their overtime, and project sponsor has agreed to put on an extra sum of $2000 for this expense. As per the following activities, kindly send your monitoring activities via email that have been decided upon at the end of the week for the upcoming 2 weeks. Kind regards, Project Manager Harsh Patel Task 3.2 Complete cost-management processes 1. Financial completion process Write an email (Template 3) to the Project Team to explain how to ensure that all tasks related to cost-finalisation are completed (list the key tasks and outline the associated processes). Additionally, explain how the project financial records will be documented and transferred to the finance department. The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style. (50-100 words) Template 3 -Email Email to Project Team BSBPMG514 - Manage project cost V2 2020 RTO Provider: 91153 - CRICOS Code: 02672K Page 19 greenwichcollege.edu.au To: Mir Ail, Don, Kushal, Vishwa Cc: Bcc: Subject: Project Accounting Closure Date email is sent: 24-04-2021 Attachments: Approved Report Templates Dear Team, Hope you are all. I am writing in regard to project accounting closure. Please complete the tasks for the closure of cost-management by 11/05/2021. To be done by the Finance Manager. - Checking of all invoices against all the costs, expenses and bank statement Reconciling with bank statements and account Closing off the project cost centre and halt additional spending Evaluating the performance of budget Preparing financial reports The reports and processes which have been approved to commute with the financial department are as follows: - Record keeping Transfer Emails for passing of information Meetings and documenting them Financial reports Financial software Please perform the above-mentioned tasks and look through the record keeping and communication processes that has been addressed. Once they are done, send me an update. Regards Harsh Patel Project Manager 2. Invoicing issue During the project reconciliation process, you have found that an invoice for a cost item is not reflective of the quote agreed on with the supplier. You had a quote for $ 800.00 from an electrician for a security audit and electrical inspection of the new campus. The service supplier charged $1,000. BSBPMG514 - Manage project cost V2 2020 RTO Provider: 91153 - CRICOS Code: 02672K Page 20 greenwichcollege.edu.au Outline how the situation is addressed according to your project cost management and finalisation processes. (50-100 words) The situation for over spent charge of $200 is addressed and managed in the following ways: - Legal advisors are to be consulted with All applicable contracts and their terms are to be reviewed Commute to all project members including stakeholders and sponsors Keeping all records of meeting for both past and present time regarding this change Update financial records and stay updated with financial department Ask for a refund for the over-spent amount which was paid Asking the service supplier to provide with an updated invoice 3. Lessons Learned Consider the scenarios addressed in Task 3.1, your planning work in Task 2 and the following feedback: Estimates were not produced in a timely manner. Some miscommunications with the project team limited the visibility to project field activities, causing inaccurate paper process and inefficiencies. A unified project cost management platform is recommended for future projects. Review the project outcomes to determine the effectiveness of cost management in the project. Complete a lessons learned report (Template 4). Template 4 -Lessons Learned Lessons Learned Report Name of project: MMI_SydneyCampus Overview A brief summary of how cost was managed, to include issues and how they were addressed. Was the project delivered within budget? The following were the issues caused during the implementation of the project. - Changes in supplier for one of the items 10% reduction in budget due to impact of Covid-19 (external factor) Exclusion of expenses Changes in budget due to overtime wages that had to be paid. BSBPMG514 - Manage project cost V2 2020 RTO Provider: 91153 - CRICOS Code: 02672K Page 21 greenwichcollege.edu.au Lessons Learned Report The above issues were addressed and managed in the following ways: - Reviewing previous and current records Reviewing financial reports Financial and accounting softwares Transfer of information using emails and holding meetings with relevant bodies whenever required. Requesting for updated invoices wherever required Updated timeline for project scope, timeline and budget Communication with all team members, stakeholders and sponsor for all changes that took place Due to changes mentioned above, the project deliverables were not fully accommodated with the budget that was estimated at the beginning of the project. Worked well - Use of financial software. Team collaboration Planning Could have gone better - Better communication skills Better project cost management skills Pandemic should have been taken into consideration more strongly which are considered less likely Lessons learned and suggested improvements (40-80 words): As per the project plan, we have identified that cost control, completed on time, supervising procedures are better. However, there are some issues such as estimates were not produced in a timely manner, some miscommunications with the project team limited the visibility to project field activities, causing inaccurate paper process and inefficiencies and it is recommended that the unified project cost management platform is recommended for future projects. Record Complete the filing record below so that the project documentation can be saved in the project management record system. Project Title: MMI_Sydney Campus Project Client: XYZ LTD BSBPMG514 - Manage project cost V2 2020 RTO Provider: 91153 - CRICOS Code: 02672K Date: 17-04-2021 Version: 1 Page 22 greenwichcollege.edu.au Lessons Learned Report Project Sponsor: Taylor Varin BSBPMG514 - Manage project cost V2 2020 RTO Provider: 91153 - CRICOS Code: 02672K Project Manager: Harsh Patel File Name: MMI_LessonsLearnedV1 Page 23 greenwichcollege.edu.au