AN APPLICATION OF SIX SIGMA METHODOLOGY FOR IMPROVING THE FIRST PASS YIELD OF A GRINDING PROCESS Group – 1. Piyush Singh (PGP/23/159) 2. Archit Shukla 3. Utkarsh Gupta 4. Paarth Hebbalkar 5. Anand Busam Define Measure Analyse Improve Control Element Description 1. Problem Statement The first pass yield of the match grinding process was as low as 85 per cent on average and there was a large number of customer complaints every month from the field. 2. Process Match Grinding Process 3. Objective/Goal To improve the first pass yield of the match grinding process from its current level of 85 per cent on average to 95 per cent. 1. Production Manager – Team Leader 2. Maintenance manager 3. Production Planning Engineer 4. Production Supervisor 5. Quality Control Inspector 6. Two operators ( both had over 10 years of experience and good understanding of the process) Designation Role Responsibilities The Business Head Project Champion Selection and approval of the project and monitoring and execution of the project Mentor Master Black Belt Conducts training for the team and provides guidelines for the project for its successful completion Production Manager Team Leader Completion of the project within the given timescale Define Measure Analyse Selection of appropriate product characteristics Evaluating the accuracy of the measurement system Making necessary measurements Recording the data and establishing a baseline of the process capability or sigma quality for the process Improve Control Selection of appropriate product characteristics • The CTQ for this project was the clearance between the barrel and plunger measured in millimetres. Barrel Plunger • The specification limits for the clearance was between 0.0030 and 0.0045mm. Evaluating the accuracy of the measurement system • In order to validate and justify a capable measurement system in place, a gauge repeatability and reproducibility study was performed. • Number of Operators – 2 • Number of Parts - 10 The Variation due to measurement system was estimated to be less than 20 percent. If the % Gage R&R is under 10%, the measurement system is generally considered to be an adequate measurement system. If the % Gage R&R is between 10 % to 30%, the measurement system may be acceptable for some applications. If the % Gage R&R is over 30%, the measurement system is considered to be unacceptable. Making necessary measurements • A Data collection strategy was developed which includes the sample size required as well as frequency of data collection from the process. Number of Observations – 1300 • A total of 1300 observations on clearance were collected for a period of eight weeks Period of collection – 8 weeks Recording the data and establishing a baseline of the process capability or sigma quality for the process • The Data was tested for normality using the Anderson – Darling test • P value < 5% - thus the data do not follow a normal distribution • Data was not following any of the known distribution – the Box-Cox transformation was tried and the Ppk value was estimated. • Ppk – is a performance index that measures how close the current process mean’s proximity is to the specification limits. • Ppk = [ USL – x(bar) ] / 3 s • Ppk = 0.22 • Ppk should be greater than 1.5 DPMO – 160,000 defects for million opportunities Sigma Level is 2.5 2.5 Sigma process Define Measure Analyse Improve Control Brainstorm all the possible causes of the problem Write sub-causes branching off the causes Objective To uncover the root causes of the problem and to generate the improvement ideas Tool – Cause and Effect Analysis Agree on a problem statement (effect) Brainstorm the major categories of causes of the problem Write the categories of causes as branches from the main arrow A thorough brainstorming session was carried out in conjunction with cause and effect analysis Cause validation plan To validate the causes, the type of data that could be collected on each cause was identified. It was found that some of these causes can only be validated by Gemba and different type of statistical analysis can be performed on data collected for the remaining causes Those causes where Gemba is identified as the method of validation, the process was observed with respect to those causes and a decision was taken whether it is a root cause or not. The causes related to input characteristics need to be validated About 60 components in a batch were selected and data were collected on barrel and plunger characteristics Continuous Variables • barrel size • barrel roundness • barrel taper • barrel bore straightness • plunger size • plunger run out • plunger taper • ground plunger taper with corresponding clearance values As all these variables are continuous, the effect of these input dimensional characteristics on the clearance value needs to be validated by a multiple regression analysis. Results The results of the regression analysis revealed that the pvalues for barrel roundness, barrel taper and ground plunger taper were appeared to be less than 0.05 Hence the team concluded that these variables significantly affect the clearance There were few causes related to the machine parameters of the process. The team has decided to use a scientific approach using design of experiments to identify the optimum conditions for the machine parameters. The other causes listed in the cause and effect diagram were validated by Gemba analysis Define Measure Analyse Improve Control Results Methodology Optimization of machine parameters and identification of interaction effect among parameters Setting up and carrying out experiment to study interaction effect using Taguchi parameter design. Level for each parameter was determined that would lead to maximum signal to noise ratio Factors and their level for experiment Final Selection of levels of parameters Solutions for all the root causes was determined and risk assessment was carried out for each proposed solution Metric Before After DPMO 16000 6000 Yield 85% 99.5% Solution for root causes Define Measure Analyse Improve • Aim of this phase is to sustain the improvements made • Difficult to maintain the changes because of reasons like human resource attrition, obsolescence of equipment • Different tools are utilized to ensure that the improvements are sustained The changes in procedure were documented in quality management system of organization for future references and standardizing improvements from this project The audit checklist used by internal auditors was updated and CTQs discovered during the project were added. If deviations were found, they were reported and corrected Control charts were introduced to adopted for monitoring the process in addition to control plan and to take corrective action against any special causes for variation Training was provided to people working in the process for the new operational methods and to build confidence among them Control