iManager U2000 Documentation Express Issue 01 Maintenance Documentation HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Page 1 U2000 Maintenance Documentation -Maintenance Manual This document defines standard preventive maintenance actions for the U2000 based on its characteristics, and provides common troubleshooting methods collected from global sites to help users handle similar faults. NMS routine maintenance Basic troubleshooting principles and process Basic fault cases, covering OS, U2000 server, U2000 client, and basic operation faults Typical fault cases for the transport, IP, and access domains HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Page 2 U2000 Maintenance Documentation -Troubleshooting Before troubleshooting During troubleshooting Knowledge Repertory After troubleshooting After faults are rectified, summary the troubleshooting experience in time. In actual situations, locate the case that applies to the current situation and then rectify the fault as required. HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Page 3 U2000 Maintenance Documentation -Case Collection Selected Documents for the U2000 Documentation Bookshelf The U2000 documentation can be obtained in one-click mode. Product Description This document describes features of the U2000, LCT, TCAT, report system, U2100, and ODN devices, helping you grasp a rapid understanding of the products. Special Documents With special documents and media documents, you can further learn the functions and features of the U2000. Basic Operations This topic describes some basic operations that can be performed on the U2000, including topology management, alarm management, security management and log management. NBI Integration Guide The documentation includes the feature, function, configuration, networking application, installation, maintenance of northbound CORBA, SNMP, XML, TL1, OSS test and performance interface. Maintenance and Troubleshooting This document describes how to troubleshoot and maintain the U2000, including administrator guide, routine maintenance and troubleshooting. Reference Information This document provides port reference, alarm reference, parameter reference and performance reference. Basic Knowledge on U2000 OS and Database This topic describes the basic technologies and principles related to U2000 OS and database to help you better master the U2000 product knowledge. HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Navigation Path to U2000 Maintenance Documentation 1 2 Support Website Documentation 3 Network OSS&Service 4 5 iManager U2000 iManager U2000 Maintenance Manual Troubleshooting Selected Documents Link: Maintenance Manual HUAWEI TECHNOLOGIES CO., LTD. Troubleshooting Selected Documents for U2000 Huawei Confidential Page 5