Uploaded by Krish Karaniya

Production and TQM MCQS

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Previous Capital
The Working capital
Carig and Haris Mode
Manager
Price Recovery
APC Model
Material
Output/Input
Water
Purchase services.
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Which Of the following factor does not influence productivity?
Capital Productivity, which of the following factor is not considered due to inflation?
Service Flow Model is also called as
Which are the factors not considered in total factor productivity?
Which of the following is considered in American Productivity Center Model?
….................... Productivity model is developed by American Productivity Center
…............... Partial productivity is ratio of Output to combined value of Materials consumed
…............. Is the simple formula for measuring Producitivity.
More crops perdrop of water is related to partial ….............. Productivity.
KLEMS Productivity Model, S stands for
In general the …............ & the leadership is responsible for organization's productivity
improvement.
…............... Productivity is the ratio of real value of output to the combined input of labour,
energy & material.
….................. Can be curbed by improving productivity.
….................. Can be improved by standardizing processes.
…................... Productivity is the ratio of Net Output to the combined inputs of labour and
capital.
One of the absolute of Crosby is the performance standars of quality is …............. Defects. .
Koizen means to modify to change and Zen means
SERVQUAL is a …............. Measuring instruments.
Garvin identified …................. Attributes that may be used to define product quality
Quality Control is a product focused concept, whereas Quality Assurance is a ….................
Caused concept
An asthetics refer to as to how a …............ Looks
….............. Can be defined as standard measure of how well a product or service conforms to the
specified standard
…................ Defines quality aa 'fitness for use.
…................... Defiens the quality as 'conformance to requirements or specifications.
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…............... Defines Quality as- Minimum loss imparted by a product to society from the time the
Taguchi
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Management
Multifactor.
Inflation
Productivity
Total Factor
Zero
Think, Make Good
Services Quality
Eight
Process
Product
Quality
Juran
Crosby
product is shipped.
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The term 'Productivity' refers to the relationship between …................. & factors.
…............... Refers to the output whereas Productivity refers to the relative to the inputs.
Productivity= Quantum of …............. Produced/Quantum of input used.
…..................... Management is the controlling process to confirm the quality product to a
certain pre-determined standard.
TQM is a preventive tool to be termed as ….............. Defect Approach.
The actual implementation of TQM begins from …........ And flows down to bottom.
….............. Helps to improve the quality of goods & cut down cost & thereby satisy customers.
TQM emphasises …............. With a high degree of worker's involvement.
Performance ….......... Cost are also known as Quality Improvement Cost.
By Japanese,"KAI' means to change & "Zen" means to
…............... Was the first one to introduce the concept of cost of poor quality .
…..................... Has developed a list of 8 dimensions of product quality.
…................ Are also termed as defect concentration diagram.
The concept of "Quality Circle" is a …............ Resource development technique.
Cause-and-Effect Diagram is used to explore all the ….............. That result in a single effect.
Which of the following implies the ratio of output to input within a defined time and quality?
Which of the following formula is used for Material Productivity?
Which of the following is not from the nine funadamental factors to quality of products?
Which of the following concept is used as a philoshophy of consumer-oriented Improvement?
Which of the following cost are caused by deficiences caused by external factors?
Amongst the following which of them is a problem solving Process
Name the activity of providing evident needed to quality related activites
Name the circel considered as a form of participation management?
What is used to distinguish between fact and opinion
Name the other For Kaoru's Ishikawa Diagram?
…............... At many organizations simply means a measure of quality that strives for near
perfection
The fundamental objective of the Six Sigma methodology is the implementation of a ….............
Strategy that focuses on process improvement and variation reduction through the application
Product
Production
Output
Quality
Zero
Top
TQM
Team-spirit
Appraisal
Better
Juran
David Gravin
Check sheet
Human
causes
Productivity
Output / Raw Material
management
TQM
External failure
Kaizen
Quality Assurance
Quality Circle
Check Sheet
Cause - Effect Diagram
Six Sigms
Measurment based
of Six Sigma improvement projects
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ISO 9000 is a series of standards dealing with …............... Management systems
The …........... Is a formal statement from management closely linked to the business and
marketing plan and to customer needs
ISO 14001 is the international specification for an …............ Management System
Lean Thinking is a …................ Business methodology used in automotive industries
The core idea of Lean is to maximise ….............. Value while minimising waste
Lean is the practise of …................. Improvement
…............... Principles can be applied to any sector with little adaption
…................ Is any activity that absorbs time and resources but creates nothing of value
A problem is an …............. Effect due to a deviation from the plan
….............. Is a process of choosing between the alternatives and finding best alternative to job.
Potential Problem Analysis forms the base of the …............. And contingency actions
The concept of Six Sigma has a …............. Aspect
The …............... Focus is fundamental to the 6-sigma techniques
Mumbai's Dabba walas deliver ….................... Lunches everyday & take the empty lunch boxes
bach
Design of Experiments Do€ as an approach to management argued by …...............
Taguchi's …................ Points is also known as "on-line quality control"
ISO stands for …................. Organization
…....................... Is a series of generic standard developed by ISO
To which type of industries, the Lean Production method used firstly?
What method, it is needed to balance company's goals by meeting stakeholder requisites?
From whose book, the methodology of problem- solving conceived management?
Towards which action , an immediate stop-gap action taken against temporary problem?
By what letter, there is no generic unit of measurement to minimise, ocument flows in product?
Which of the following approach stands for Design-Measure-Analyse-Design-Verify
How many steps required to be followed in the NBNQA process?
What form of prize considered in the Deming Application Prize?
TheLean Manufacturing Wastes has …............. Of Lean
Quality
quality policy
Environment
Japanese
customer
Continuous
Thinking
Waste
Unwanted
Decision making
Prevertive
Quantitative
customer
1,75,000
Genichi Taguchi
Seven
International Standard
IOS - 14000
Japanese automative
Policy Department
Kapner & Tregore
Interin Actionn
6' sigma
DMADV
Seven
Check list
3 Ms
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The 3 Ms of Lean are …......, Mura & Muri
…............ Is the waste of unevenness or inconsistency
A …................... Is a gap between the actual situation and the desired state
….................. Decision making is a structrued methodology for gathering information &
priortizing and evaluating it.
…............... Is a set of techniques and tools for process improvement.
…...................... Is the "the father of six sigma" introduced this quality improvement
Methodology Of Motorola
….................... Is a simply a method of efficiently solving a problem
Six Sigma is named after a …............. Concept where a process only products 3.4 defects per
million opportunites
…...................... Approach is a collection of managerial and statistical concept and technique that
focuses on reducing variation in processes and preventing deficiences in product.
The application of …................. Is used when a client or customer requires product
improvement, adjustment or the creation of an entirely new product or service
The process of DMADV can be defined as …............., Measure, Analyze, Design & Verify
….................. Is used to apply the principles of Six Sigma to existing business process.
The process of DMAIC approach is Define, Measure, Analyze, …................. & Control
…..................... Was famous for his pioneering methods of modern quality control and low-cost
quality engineering
Taguchi developed methods for both ….............. And offline quality control
A certification or auditing system for quality designed by the ….........
The …................ Documentation can consist of different types of documents
ISO 14001 is an internationally agreed standard that set outs the requirements for an
…....................... Management system
ISO 14001 environmental management system is a …................... And process driven approach
…................... Is the name given to the Quality system Requirements of the automative industry
QS 9000 is for …...................
Material management is concerned with the management of __ resources.
The maintenance of good ________ relations helps in creating better image in business circle.
Materials_____ is the art and science of moving packaging and storing of materials in any form
______ Principle of material handling is concerned to provide safe handling methods and
Muda
Mura
Problem
Kepner tregoe
Six Sigma
Sir Bill Smith
Six Sigma
Statistical
Six sigma
DMADV
Define
DMAIC
Improve
Genichi Taguchi
online
ISO
QMS
Environment
Systematic
QS 9000
Quality System Request
Material
Buyer seller
Handling
Safety
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equipment.
The _____ principle is related to improve production control, inventory control and order
handling.
Full form of EOQ is __
_____ cost is about 60-70% of the total production cost.
____ is the quantity which is most economical to order
______ conveyor is used to transport various shapes of products in huge boxes.
Elevator, winch, block and tackle and power hoists are examples of _ transportation
_________ classification is based on the value of inventory stored.
SOS classification is also called as __ research technique.
VED stands for Vital, __ Desirable.
________ classification helps in reducing the clerical costs and improving the inventory
turnover.
The point of EOQ is that point at which the total cost is _______
EOQ refers to the quantity ordered to be purchased at the _ total cost.
For ________ classification, the imported items would be considered a special treatment.
_________ results in production holdups, lost sales, dissatisfied customers, delayed
delivery etc.
For materials, which of the following is an important requirement for any production firm?
Which of the following form the largest single item of expenditure in every organisation?
Which of the principles of materials handling relates to optimum utilisation of building
cube?
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Which of the following is the cheapest transporting device?
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Which of the following requires a heavy investment to transportation routes?
Which analysis among the following considered as basic technique as starting point of
inventory?
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Which type of discount is provided for bulk purchase?
Which of the following inventory category used for agricultural origin with seasonality?
____ management is concerned with the management of material resources.
____ form the largest single item of expenditure in many organisations.
Control
Economic Order Quantity
Material
EOQ
Roller
Vertical
XYZ
Operational
Essential
ABC
Minimum
Lowest
GOLF
Under stocking
Continuity of supply
Materials
Utillsation principle
Wheel barrow and hand
truck
Rail road
ABC
Consolidated discount Bulk
discount
SOS Classification
Material
Materials
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____ involves movement of materials
Different activities concerning ___ are included in material handling
In selecting ___, consider all aspects of material to be handled.
Equipments designed to transport materials should be kept in ____
____ time is undesireable in nearly any industrial or commercial activity
Utilise ___ to move material, whenever practicable
Use ____ to help achieve full production capacity
One of the simplest equipment that has both vertical and horizontal motion is a ____
___ means materials
Same procedure as for ABC Classification can be adopted for ___
___ conveyer is moved by chains or cables
____ items stand for scarce items
Businesses require and efficient inventory system to maximize __
Storing inventory may be expensive for ___ business owners.
___ are offered for bulk purchases
___ reduces ordering costs
Full form of ROL is __
___ reduces the frequency of ordering
___ is a basic technique of inventory control.
__ are similar to auto trucks
___ conveyer consists of moving endless belts
Under GOLF Classification the letters stand for Government, Ordinary, Local and ____
__________ is the transfer of inputs into output
___________ is a production system where the production facilities are flexible enough to
handle a variety of products
Under __________ production system goods are produced according to customers orders
Under __________ production system,the manufacturer of a product in small or large batches
at intervals by series of operation
__________ refers to the manufacturing of large quantities of a single or a few varieties of
product with set of priorities
___________production system offers the benefit of economies of scale
Material handling
Machined
Handling Equipment
Motion
Idle
Gravity
Handling equipment
Inventory
HML Classification
cable
FSN Classification
Performance
Small
Quantity Discounts
EOQ
Recorder Level
Bulk buying
ABC
Forklifts
Belts
Foreign
Production Management
Intermittent
Job
Batch
Continous
Mass
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In _____________ ,production is carried on continously through uniform and standardised
sequence of operation
A manufacturing unit prefers to develop and employ _______ because it helps to improve the
efficiency of production
___________ is the creation of new products to fill the new demands of the market
______________ means determining the shape ,standard and pattern of the product
Before undertaking production on a commercial scale ,it is necessary to integrate ________
design with functional design for market acceptability
_____ is the first and most important stage in any product design
_____________ involves conversion of the selected proposal into physical embodiment
______________ refers to the area where the plant will operate to produce goods or
services
Nearness to __________ is especially important in case of heavy and bulky materials of small
value as in case of coal
An inadequate capacity leads to ______ customer service
Which of the following is not a key activity of operational manager
Which one of the following best represents a pure good
A measure of success of an operation in converting inputs to output is _____________
Determining standards of performance of various parameters.eg cost,quality,etc is
_____________
_________ is not a step in new product development process
___________ ideas are generated from internal sources
______________ is not a type of consumer product
A dominant factor that influences the location decision of a manufacturing firm
is___________
When considering foreign location ,crime and threat to terrorism fall under which category
Which is a major consideration when choosing to operate in a region
Location decisions should consider all the following except ___________
Which one of the following is not regarded as an advantage of product layout
__________ layout is an arrangement based on sequence of operations that are performed
during manufacturing of a good or delivery of service
A key advantage of a process layout is__________
Continous
assembly line
Product development
Production design
Aesthetic
Conception stage
Exceution
plant Location
raw material
poor
managimg cash flows
salt
effciency
setting standards
Mass production
50% to 60%
material and parts
transportation cost
safety
Location of raw material
Product cost
System is fairly to
product
Flexible equipment and
research
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Which one of the following is not included in 7RS OF purchasing
Which one of the following is not a function of purchasing management
_________ is associated with defining contract ,defining roles and responsibilities and advising
the parties to modify and ensure escalation
which one of the word was synonymously used with the word production
In how many components production management can be described
Which one of the following is a significant aspect of production system
Which one of the following is an ideal market research activity
A selection of right product with good design is crucial component for _____ of planning
management
Production control is a _____________ activity to production planning
_________ decisions concerning machines are financial investment decisions
In analytical process of production ____________ is broken into different products
_________ is the starting point of all marketing activities
_________ goods are products used by manufacturer directly for further processing
Forward buying refers to buying for______________
The system of rate contract is prevelant in public sector firms and ___________
department
____________ buying means purchasing from ones customer in preference to others
Which of the following characteristics relates to incorporate any change in management policies
Which type of layout is adopted in soap manufacturing plants
Hair dresser is an example of _____________production system
___________ is a loss connected with rawmaterial or input
production
Maintatinance of paint
contract management
manufacturing
fourteen
product
sales promotion
success
complementary
replacement
raw material
product
Industrial
future
government
reciprocal
flexibility
combined layout
job
Waste
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