Blazer, Booker and Balance
Completed Worksheets
The Blazer Radar Company
Dimension
Rating
Evidence
Flexibility
Responsibility
Standards
Rewards
Clarity
Team Commitment
H
H
H
H
H
H
“Absolute freedom.”
A high level of concern for getting the job done.
Goals were beaten. “As” posted across the board.
Recognition. Pats on the back.
Feedback. Knowledge of what’s important.
Everyone’s contribution mattered.
M
M
M
M
M
M
L
L
L
L
L
L
What helped the climate?
Rewards and freedom in the organization. Innovation was encouraged.
The team embraced pressure. Communication was open.
What hindered the climate:
Nothing that we could really note. This team was successful on all
dimensions.
Leadership style:
Participative
The Booker Radar Company
Dimension
Rating
Evidence
Flexibility
Responsibility
Standards
H M L
H M L
H M L
Rewards
Clarity
Team Commitment
H M L
H M L
H M L
Leader controlled tightly; work was centrally controlled.
Tasks were highly directed.
High on task, but low on big picture. “Ridiculous demands.”
“no challenge.”
“Nothing besides pay.”
“Just do your job.”
Evidence of management-labor resentment.
What helped the climate?
Nothing that we could note. This team was not successful on any
dimension. Communication was closed.
What hindered the climate:
Rigid procedures. Non-agile, inflexible operation. Team members were
not even allowed to talk.
Leadership style:
Directive.
The Balance Radar Company
Dimension
Rating
Evidence
Flexibility
Responsibility
H M L
H M L
Standards
Rewards
Clarity
Team Commitment
H
H
H
H
Very flexible (probably too much). Emphasis on fun.
More participation and involvement than overall
responsibility.
No sense of urgency.
High for the group, but low for the individual.
A lot of communication, but diffused focus.
Too high, in fact. Felt more like a fraternity than a work
environment.
M
M
M
M
L
L
L
L
What helped the climate?
No pressure. Communication was open.
What hindered the climate:
No pressure. 
Leadership style:
Participative
Actual Performance Outcomes
The Blazer Radar Company performed best on all performance measures, under the Participative style of
leadership.
Performance Measures
Blazer
Booker
Balance
1. Productivity
(# of contracts completed)
8
6
6
2. Quality (# of units self rejected)
4
0
1
3. Cost Savings ( $ saved through
improved methods)
$43.80
$0.00
($25.10)
8
4
6
High
Low
High
$72.70
$7.70
($5.30)
4. New Products
(# of product innovations)
5. Job Satisfaction
6. Net Profits ($ earned)