Pir Meher Ali Shah Arid Agriculture University, Rawalpindi Office of the controller of Examinations Mid Exam / Spring 2021 (Paper Duration 12 hours) To be filled by Teacher Course No.: ENG-325 Course Title: Communication& presentation skills Total Marks: 18 Date of Exam: 28-04-21 BSSE/BSIT/BSCS(Evening/Morning) Q.No. 1 2 3 4 5 6 7 8 9 Marks Obtained/ TotalMarks 10 Marks Obtained Total Marks in Words: Name of the teacher: Tehmina Munir Who taught the course: Signature of teacher / Examiner: To be filled by Student Registration No.: . Name: .. Answer the following questions. Q.No.1. Write a claim letter to the Manager of a company for the inferior supply of electronic goods you received yesterday and ask for adjustments or replacement. (Give details of what is the issue and prove your arguments logically) (Marks 6.) Answer: Q.No.2 You work as an executive in the company, write a memorandum to all employees about increasing absenteeism and turnover in the last few months and warn them about the immediate action company takes and the penalty for such act. Answer: (Marks 6.) Q.No.3. You are hired as an advertiser but you want more money for the launch of an advertisement write a dialogue in which you are convincing your Manager for more budget . While using communication constituents mentioned in a diagram explain the communication cycle with your own suggestions. Answer: (Marks 6.)