Dealer Management System
Powered by Titan DMS
Sensus is a globally recognised company supplying Digital Automotive Solutions for OEM’s, Dealerships & Independents.
founded in 2013, with a focus
The Sensus team comes from a background of
On bringing the latest technology to the
working for some of the biggest names in
MENA region
technology and Automotive organisations. We
have a combined background of up to 100
years of expertise and knowledge in the
Automotive industry.
Sensus now has customers across 19
countries and three continents.
We have been chosen as the exclusive
Our efforts to offer the best solutions have
We have implemented our solutions
partner in the Middle East, Asia & Africa included development made for the region, an with proven results throughout the AMI
by a number of world-class software
example of this is the investment of over
market.
and technology providers.
2m USD to specifically bespoke the Titan DMS
platform.
Our Values
• Our core values are the principles that guide us daily in helping our
customers achieving their ambitions and visions.
• At all times we strive to develop initiatives to contribute to a connected
and sustainable world.
• We operate with integrity, transparency and wish to share our
experience and extensive knowledge to drive the industry forward. At
the same time, we believe in creating an enjoyable and inspiring
working environment for our employees.
Our Mission
The Sensus mission is to provide our customers
with innovative, proven digital automotive
solutions, that integrate and provide seamless
connectivity and communication between OEM’s,
dealer groups, independents and their customers.
Example Projects
Al Babtain Kuwait. Currently deploying our
DMS across 35 sites with over 400 users
FCA - Business Management solution
services in the MENA region.
Al Futtaim - E-commerce solutions
for every dealership.
JLR MENA – Components of our
aftersales solution in every dealership.
Nissan AMI - In the roll-out phase to over
200 dealerships of our aftersales solutions.
Nissan - Business Management solution services in
the MENA region.
Products & Solutions
Digital Sales Solutions
Dealer Management System
Aftersales Solutions
Using the latest technology and
solutions available, our digital sales
platform brings the dealership to the
customer.
A complete purchase journey, allowing
your customers to do everything from
browsing, approving finance to
purchasing a car completely online in
the comfort of their own home.
A management system created for the
Automotive industry with over 2 million
USD development tailor-made
specifically for the MENA region.
Providing a complete overview of the
dealership in one platform, using the
latest digital tools and analytics, giving
real-time data and insights by
connecting each component of the
business.
Our aftersales platform creates a digital
environment eliminating the paper
process. This is done by creating a
complete aftersales journey which
Intelligently uses data to drive retention
and upsell by up to 30%.
We use our EVHC and workshop
scheduling platform, as well as our
technical animations and video tools to
enhance the customer experience.
Modular Digital Customer
Journey
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Titan Dealer Management System
Titan DMS is a leading developer and supplier of cloud-based software
solutions for automotive dealers and manufacturers.
Titan’s flagship product (Titan DMS) is a cloud-based Dealer Management
System designed for global application. Since 2009, Titan has been adopted by
300+ dealer groups, covering over 45 different automotive brands throughout
Australia, Europe, South Africa, Asia, Pacific Islands, and the Middle East.
Our vision is to produce a highly functional, intuitive, and
scalable DMS using modern internet based technologies
capable of being deployed worldwide
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“
“
Titan DMS Global Presence
• Australia 25% market share
• Largest used DMS in Africa
• European headquarters in UK, rapidly
expanding in the European market
DEALER MANAGEMENT
SYSTEM - POWERED BY
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Middle East Presence
•
•
•
•
In the Middle East since 2017
Active in 4 of the GCC countries
Over 700 DMS users across the region
Rolling out to a further 150+ branches across
Saudi Arabia
• Deploying to a further 4 dealer groups with
more than 100 users in the next 4 months
DEALER MANAGEMENT
SYSTEM - POWERED BY
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Integration
DEALER MANAGEMENT
SYSTEM - POWERED BY
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Titan DMS Global Influencers
With over 300 dealer groups utilizing the Titan Dealer
300+
Global
GLOBAL
CLIENTELE
22,000
Australia
KLOSTERS
GROUP
27,000
Australia
JOHN HUGHES
GROUP
Africa
COSCHARIS
16
Australia
REX GORELL
GROUP
PUPKEWITZ
Largest
Al Babtain
Group
30+
Management System around the globe, we continue to
research and develop our products to deliver on industry
demands. We recognize that dealer consultation is
paramount for this to succeed, with many large, high
volume and influential dealer groups providing continual
feedback and sources of inspiration for tomorrow’s
dealership operations.
Africa
DEALER MANAGEMENT
SYSTEM - POWERED BY
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Kuwait
Dealer Groups
Vehicle Sales Per Annum
Vehicle Sales Per Annum
20+
Branches in Nigeria
10+
Franchises
Companies
Dealer Group in Namibia
Branches across Kuwait
Technology
DEALER MANAGEMENT
SYSTEM - POWERED BY
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Cloud-based
DEALER MANAGEMENT
SYSTEM - POWERED BY
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Features – Complete Solution
DEALER MANAGEMENT
SYSTEM - POWERED BY
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Best Practice – Admin
EMBRACE TECHNOLOGY
Let the system do the heavy lifting – use
automated processes and calculations
to deliver fast and accurate results.
REAL-TIME DATA
Adjustments, processing, or reporting
– access real-time dealership data to
deliver accurate results for immediate
action.
DATA PROTECTION
Maximise data accuracy and
integrity by restricting access to core
business areas through system
permission settings.
IN THE DETAILS
From high-level overview to line item
details – streamline information
accessibility to quickly and easily
explain the results.
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DEALER MANAGEMENT
SYSTEM - POWERED BY
Best Practice – Vehicle Sales
Drive efficiencies through mandated processes, to deliver comprehensive and
manufacturer-aligned outcomes.
The quality of data captured at the lead stage will set the foundations for a
strong and productive customer life cycle. Do it right - do it once.
Ensure the dealership delivers exceptional customer service experience
through informative, relevant, professional, and timely communications.
Every action within a dealership affects the next – facilitate effortless interdepartmental communication and teamwork to deliver on business goals.
Profit substantiates success - ensure transparency of deal costs to enable
real-time adjustments and reporting.
Empower staff with the knowledge of real-time stock availability, regardless of
location or type, and maximise conversions and stock management
efficiencies.
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Sensus DWC LLC | 248, Building B4 - Dubai World Central, Dubai 390667 | www.sensusuae.com
Best Practice – Parts
MARGIN
You have to maximise margin,
this is done by being able to
understand and maintain
various margins depending on
parts, parts categories and
customer categories.
STOCK HOLDING
You need to have the right
stocking levels. Too little stock
will affect supply and volume;
too much and it will affect
overdraft and general ROI. Our
suggested ordering facilitates
this.
VOLUME
EFFICIENCY
Once you have these two
elements, maximise volume.
Largely dealer dependant and
this is always a focus but
certain sales campaigns can
help drive this.
Now we have all the sales and
inventory under control –
efficiency. No good maximising
margin and stock holding if you
have a bloated department
consuming all your profit by being
inefficient. We eat this in parts!
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Sensus DWC LLC | 248, Building B4 - Dubai World Central, Dubai 390667 | www.sensusuae.com
Best Practice – Service
CUSTOMER SERVICE
INDEX (CSI)
EFFICIENCY &
VISIBILITY
CUSTOMER
COMMUNICATIONS
MANUFACTURER
INTEGRATION
PARTS
ALLOCATION
Make certain your
service department is
delivering an exceptional
customer service
experience at all times,
and ensuring any failings
are dealt with promptly
and professionally.
Match technician
workload capabilities
with workshop demands
to maximise booking
efficiencies.
Keep the messages
informative, relevant,
professional, and most
importantly, timely
(maximise speed
through automation).
Use manufacturer
expertise through
service menus
(containing timing,
parts, etc), or access
recall information in
real-time.
Ensure required parts
are available for use on
work orders prior to the
vehicle’s arrival in the
workshop.
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Sensus DWC LLC | 248, Building B4 - Dubai World Central, Dubai 390667 | www.sensusuae.com
Best Practice – CRM
DEALER MANAGEMENT
SYSTEM - POWERED BY
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Sensus DWC LLC | 248, Building B4 - Dubai World Central, Dubai 390667 | www.sensusuae.com
Automated CRM
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Sensus DWC LLC | 248, Building B4 - Dubai World Central, Dubai 390667 | www.sensusuae.com
Automated CSI
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Sensus DWC LLC | 248, Building B4 - Dubai World Central, Dubai 390667 | www.sensusuae.com
Automated Finance Calculation
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Sensus DWC LLC | 248, Building B4 - Dubai World Central, Dubai 390667 | www.sensusuae.com
Mobile
DEALER MANAGEMENT
SYSTEM - POWERED BY
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Sensus DWC LLC | 248, Building B4 - Dubai World Central, Dubai 390667 | www.sensusuae.com
Business Intelligence
A secure way to have real
time visibility of dealership
departments in a visual way.
DEALER MANAGEMENT
SYSTEM - POWERED BY
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The argument for change
The industry has validated this through it’s actions
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Thank you!
Jamie Frame, Operations Director
jamie@sensusuae.com
+973 3222 1894
www.sensusuae.com
contact@sensusuae.com
248, Building B4,
Dubai World Central, Dubai 390667