LSSWB.examcollection.premium.exam.25q.demo
Number: LSSWB
Passing Score: 800
Time Limit: 120 min
File Version: 1.0
SSWB
Six Sigma White Belt
Version 1.0
QUESTION 1
What does the Six Sigma mean?
A.
B.
C.
D.
E.
ultimately reduces process costs
decreases customer satisfaction
is a methodology for process improvement
is a statistical concept that seeks to find variation in processes
all of the above
Correct Answer: C
Section: (none)
Explanation
Explanation/Reference:
QUESTION 2
What do Data driven processes mean?
A.
B.
C.
D.
are heavily based on intuition
rely heavily on the experience of the process owners
are based on statistical data, measurement and metrics
do NOT rely on mathematical models
Correct Answer: C
Section: (none)
Explanation
Explanation/Reference:
QUESTION 3
Beta testing is the act of implementing a new idea, system or product on a large scale, controlled
environment within the entire organization.
A. True
B. False
Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
QUESTION 4
A process that performs at a 6 sigma level:
A.
B.
C.
D.
is considered statistically 'perfect'
has 3.4 defects per million opportunities
operates at a 99.99966% accuracy
all of the above
Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
QUESTION 5
The statistical difference between a process operating at a 5 sigma level and a process operating at a 6
sigma level is markedly different when it comes to the number of defects present.
A. True
B. False
Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
QUESTION 6
A Six Sigma level is calculated by which of the following equations:
A.
B.
C.
D.
(Opportunities - Defects)/Opportunities x 100
(Opportunities + Defects)/Opportunities x 100
(Defects - Opportunities)/Defects x 100
(Defects + Opportunities)/Defects x 100
Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
QUESTION 7
When prioritizing Six Sigma projects within an organization:
A.
B.
C.
D.
The project with the statistically lowest sigma level should always be prioritized
The project with the highest potential cost savings should always be prioritized.
The project with the highest potential customer satisfaction increase should always be prioritized.
All of the above should be considered and statistically researched before choosing the best option for
the organization at hand.
Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
QUESTION 8
What does the Value Stream mean?
A.
B.
C.
D.
is the sequence of all items, events and people required to produce an end result.
is used to identify areas of concern, waste and improvement.
Neither A nor B
Both A and B
Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
QUESTION 9
An organization that fully adopts the Six Sigma methodology:
A.
B.
C.
D.
completes a few Six Sigma Projects and reaps the financial benefits
continuously measures and improves processes indefinitely
improves upon a few processes then moves on
identifies and prioritizes areas of opportunity once or twice a year
Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
QUESTION 10
Which of the following is NOT an example of a common challenge of the Six Sigma Methodology within
an organization?
A.
B.
C.
D.
lack of support
poor project execution
excess resources
lack of access to data
Correct Answer: C
Section: (none)
Explanation
Explanation/Reference:
QUESTION 11
Which of the following is NOT an end goal of BOTH quality improvement programs and continuous
process improvement?
A.
B.
C.
D.
Achieving a specific set goal
Reducing errors and defects
Improving efficiency
Improving profits
Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
QUESTION 12
Six Sigma Teams use the ________ method when improving a product or process that already exists, and
the ________ method when developing a new product or process.
A. DMAAC, DMAAV
B. DMAAV, DMAAC
C. DMAIC, DMADV
D. DMADV, DMAIC
Correct Answer: C
Section: (none)
Explanation
Explanation/Reference:
QUESTION 13
Errors and costs ________ as sigma levels ________.
A. increase, increase
B. increase, decrease
C. decrease, decrease
Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
QUESTION 14
Order the correct steps of the Demming Cycle:
A.
B.
C.
D.
Plan, Do, Check, Act
Plan, Act, Do, Check
Act, Do, Check, Plan
Plan, Check, Do, Act
Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
QUESTION 15
The Motorola company is credited with the origin of the Six Sigma Methodology.
A. True
B. False
Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
QUESTION 16
Which of the following is considered the father of Six Sigma?
A. Jack Welch
B. Mikel Harry
C. Richard Schroeder
D. Bob Galvin
Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
QUESTION 17
Which of the following is NOT a common misconception of the Six Sigma Methodology?
A.
B.
C.
D.
Six
Six
Six
Six
Sigma can fix anything.
Sigma is too expensive.
Sigma is concerned with metrics and ignores common sense.
Sigma aims to reduce defects in hopes of increasing profitability.
Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
QUESTION 18
Which of the following correctly orders the Six Sigma Certification Belt levels from lowest to highest?
A.
B.
C.
D.
Green, Master Black, Yellow, White
Master Black, Black, Green, Yellow, White
White, Yellow, Green, Black, Master Black
White, Yellow Black, Master Black, Green
Correct Answer: C
Section: (none)
Explanation
Explanation/Reference:
QUESTION 19
Which of the following is NOT a component of Six Sigma Yellow Belt Training?
A.
B.
C.
D.
Advanced Project and Team Management Skills
Data collection
Basic Quality Tools
Six Sigma Roles
Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
QUESTION 20
Which of the following Belt Levels usually require a Six Sigma Project be completed before a Six Sigma
Certification is awarded?
A.
B.
C.
D.
E.
F.
G.
White Belt
Yellow Belt
Green Belt
Black Belt
Master Black Belt
None of the Above
All of the above
Correct Answer: G
Section: (none)
Explanation
Explanation/Reference:
QUESTION 21
Lean principles often go hand-in-hand with Six Sigma principles.
A. True
B. False
Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
QUESTION 22
Which of the following is NOT a similarity between Lean and Six Sigma concepts?
A. They are both concerned with continuous improvement.
B. They both seek to increase instances of waste within an organization.
C. They are both concerned with an overall culture of quality rather than single events that increase
quality and decrease defects.
Correct Answer: C
Section: (none)
Explanation
Explanation/Reference:
QUESTION 23
Which of the following is NOT a key element of TQM (Total Quality Management) initiatives?
A.
B.
C.
D.
Teamwork
Ethics
Integrity
Ingenuity
Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
QUESTION 24
According to the TQM mentality, the entire organization is only as strong as the ________ element.
A.
B.
C.
D.
strongest
weakest
least productive
most productive
Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
QUESTION 25
Which of the following is NOT a continuous process improvement technique?
A.
B.
C.
D.
Six Sigma Methodologies
Lean
TQM (Total Quality Management)
BPR (Business Process Reengineering)
Correct Answer: D
Section: (none)
Explanation
Explanation/Reference: