STANDARDIZATION OF INDUSTRY EXPECTATIONS FOR OIL AND GAS Bryan Wollam Weatherford International Director – Operational Excellence API SPEC Q2 FOR AUDITING VALUE MOMENT API SPEC Q2 FOR AUDITING AGENDA Objective – Provide History and Industry Expectations on API Q2 Outline – Brief History of API – Business Drivers for New Industry Standard – API Q2 – API Q2 Overview – Benefits API SPEC Q2 FOR AUDITING BRIEF HISTORY API SPEC Q1 API SPEC Q2 FOR AUDITING History of API and Spec Q1 • API’s Monogram and Standardization Programs were established in 1924 • Business Drivers • Safe, Interchangeable, Consistent Equipment • 3rd party audit program in the 80’s under the Specification of Quality Programs, API Spec Q1 These same drivers now exist for the Certification of Services – API Spec Q2 API SPEC Q2 FOR AUDITING BUSINESS DRIVERS FOR API SPEC Q2 API SPEC Q2 FOR AUDITING BUSINESS DRIVERS Absence of a Corporate Management System Inconsistency in Risk Mi8ga8on Lack of Implementa8on Lack of Oversight API SPEC Q2 FOR AUDITING BUSINESS DRIVERS Increasing complexity of wells • Need for improved service technology and equipment / tool reliability Increasing spread rates on rigs • Need for systems to ensure uninterrupted opera<ons API SPEC Q2 FOR AUDITING The incident killed 11 workers and spewed more than 200 million gallons of crude in what is touted as the country’s worst oil spill ever. Subsequently, a moratorium was imposed on offshore drilling. API SPEC Q2 FOR AUDITING ROOT CAUSES OF NPT LACK OF: Service execution planning Lack of using history logs Personnel Competency Contingency planning Lack of or not Following procedures Quality Checks, Inspection and Test Preventive Maintenance, Inspection, Test Programs (PMITP) API SPEC Q2 FOR AUDITING GOVERNMENT RELATED DRIVERS Protection of: People & Public Health Environment Wildlife Marine life API SPEC Q2 FOR AUDITING INDUSTRY RESPONSE API SPEC Q2 FOR AUDITING API SUBCOMMITTEE 18 CSOEM SC18 TG1 TG2 TG3 Auditor Effectiveness API Spec Q1 Monogram Program TG4 Min. Mfg. Requirements TG5 TG6 TG7 API Spec Q2 Welding Life Cycle Management API SPEC Q2 FOR AUDITING API TG5 MEMBERS API SPEC Q2 FOR AUDITING STANDARDIZATION OF INDUSTRY EXPECTATIONS Based on risk (ISO 3100), quality (ISO 9001, API Q1); health and safety (OHSAS 18001); environmental ISO (14001) Specifies requirements of a quality management system specific to Services Intended to apply to the execution of services during exploration, development and production in the oil and gas industry API SPEC Q2 FOR AUDITING EVOLUTION OF API SPEC Q2 DEVELOPED PUBLISHED BETA TESTING COMPLIANCE CERTIFICATION API SPEC Q2 FOR AUDITING API SPEC Q2 HOW IS IT DIFFERENT? API SPEC Q2 FOR AUDITING PROCESS-BASED QMS (ISO 9001, 29001 & API Q1) API SPEC Q2 FOR AUDITING PROCESS- AND RISK-BASED QMS (API Q2) CUSTOMER REQUIREMENTS CUSTOMER SATISFACTION CONTINUAL IMPROVEMENT INPUT OUTPUT API SPEC Q2 FOR AUDITING OVERLAP - API SPEC Q1 VS. API SPEC Q2 General Requirements Quality Manual Control of Documents & Records Quality Policy Quality Objectives Control of Monitoring and Measurement Equipment Measurement, Analysis and Improvement Training Corrective and Preventive Action Planning Management Review API SPEC Q2 FOR AUDITING SERVICE-SPECIFIC Additions - API SPEC Q2 No Claims to Exclusions Competency of Personnel Risk Management Detection Equipment Preventive Maintenance, Inspection and Test Service Performance Validation Management of Change Service Design Corrective and Preventive Action resulting in a change of controls Contingency Planning Customer Notification Control over Critical Suppliers Traceability of Critical Services and SRP Service Quality Plan API SPEC Q2 FOR AUDITING 1.2 EXCLUSIONS “When an organization performs activities addressed by this document, including the provision of service-related product, all requirements shall be performed and no claims to exclusion of those requirements shall be permitted.” Service-related products (SRP): Materials, equipment, and software used in the execution of a service. API SPEC Q2 FOR AUDITING 1.2 EXCLUSIONS (…CONTINUED) Customer Corporate Service Centers Fields SRP Manufacturing Service Centers Satellites Facili+es Fields Service Centers Satellites Facili+es Fields Satellites Facili+es API SPEC Q2 FOR AUDITING 4.3.2 PERSONNEL COMPETENCE Competency = • Education • Training • Skills (OJT) • Experience NEW • Risk Based • Problem Solving COMPETENT API SPEC Q2 FOR AUDITING 5.3 RISKS Management Immediately 1 years 5 years 10 years API SPEC Q2 FOR AUDITING 5.3 RISK MANAGEMENT Maintain Procedures to controls Risk throughout Service Execution • Identify service related risk • Implement controls • Notify customer of remaining risk API SPEC Q2 FOR AUDITING 5.4 Design & Development Every Service includes Design and Development API Q1 Products API Q2 Services Planning Inputs Outputs Planning Inputs Outputs Review Verification Validation Verification Final Review Changes Changes Failing to understand what is and is not critical will impact the service design which will result in increased risks, lack of controls and potential for loss. API SPEC Q2 FOR AUDITING 5.5 CONTINGENCY PLAN Contingency planning shall be integrated into services and supporting processes between the organization, its suppliers and the customer”. API SPEC Q2 FOR AUDITING 5.6 PURCHASING & CONTROL OF SUPPLIERS • Determine criticality of the services and SRP • Evaluation & Onsite audits for critical suppliers. Cri<cal – That deemed by the organiza<on or customer as indispensable or essen<al, needed for a stated purpose or task, and requiring specific ac<on API SPEC Q2 FOR AUDITING 5.7.3 IDENTIFICATION AND TRACEABILITY • Identification controls must be put into place to clearly identify all stages of delivery, installation, repair (maintenance), and redress • Service-related product shall be identified. • Critical service-related product shall be identified and traceable. API SPEC Q2 FOR AUDITING 5.7.8 PMITP Is applicable to Service Related Product (SRP) Equipment Maintenance is handled under Work Environment. Corrective • Expensive • Results in NPT Preventive • Minimizes Corrective Maintenance • Focus of API Spec Q2 Predictive • SRO Integrity and Reliability API SPEC Q2 FOR AUDITING 5.7.2 SERVICE QUALITY PLAN Customer Specific for the Service being performed Takes into account Environmental & Operational Conditions Risk Assessment Personnel Competence Contingency Planning Contract Requirements Design and Development Identification of Equipment API SPEC Q2 FOR AUDITING 5.7.2 Service Quality Plan Simple Complex The complexity will vary depending on the complexity of the service. API SPEC Q2 FOR AUDITING 5.9 SERVICE PERFORMANCE VALIDATION Validation must be: • Differs from Validation for manufactured product • Validations occur during and after execution of service(s) • Carried out in accordance with Design (5.4), SQP (5.7.2) and acceptance criteria API SPEC Q2 FOR AUDITING 5.10.4 CUSTOMER NOTIFICATION • Customers shall be notified: – When service execution, does not conform to requirements – When SRP does not conform which has been delivered or used in the execution of a service API SPEC Q2 FOR AUDITING 5.11 Management of Change Change in Personnel & Suppliers Management of Change Process Execu<on Changes Management System Changes SRP & Design Changes No Risk Assessment Higher Risk? No End of Process Yes Customer No<fica<on Customer Accepts? Yes End of Process API SPEC Q2 FOR AUDITING SUMMARY & BENEFITS API SPEC Q2 FOR AUDITING INDUSTRY IMPACT Operators Service Providers Regulators and other Interested Parties Suppliers API SPEC Q2 FOR AUDITING WHAT API SPEC Q2 IS NOT It is not a manual with new buzz words that you present to your customers. It is not a cross reference between your management system and your customer’s. It is not a template that you fill in and claim compliance. API SPEC Q2 FOR AUDITING WHAT API SPEC Q2 IS It is about service quality and risk mitigation supported by validation and actual service provider performance. API SPEC Q2 FOR AUDITING Benefits of Standardization • Improves service related product reliability • Minimizes risk through iden<fica<on, planning & controls • Iden<fies cri<cal tasks that impact quality, safety and the environment • Minimizes service related risk and improves efficiencies • Improves communica<on between service providers and their suppliers and operators. API SPEC Q2 FOR AUDITING QUESTIONS ? API SPEC Q2 FOR AUDITING