© 2008 High Voltage Maintenance Services NERS process for ICP 1. Introduction 2. QMS 3. Gate Process Pre Contract Design Installation Commissioning & Adoption(Hand Over) © 2008 High Voltage Maintenance Services 2. QMS Management System QMS Objectives Where are our QMS saved © 2008 High Voltage Maintenance Services 2. QMS QMS Objectives Brainstorm Report Turnaround time Score of Customer Services Score Cards / Call Response Enquiry /Quote Response time Design Approval (Route to Gold) Lessons learnt Improvement Scheme (So Do It) Billing to customers Delivery on programme Emergency Response time Bench mark rates schedule © 2008 High Voltage Maintenance Services Needs to achieve Structured Document Management System Agreed/consistence of rates to customers Subcontractor consistent with HVMS QMS Budgetary Control 3. Gate Process Assurance Management System • Sales • Operations • Engineering Design • Engineering • Operations Pre Contract © 2008 High Voltage Maintenance Services • Operations • Engineering Installation Commissioning • Engineering • Operations • Sales • Operations • Engineering Performance Review 4. Pre Contract – HVMS/SP/01 © 2008 High Voltage Maintenance Services 4. Pre Contract - NERS No. Action 1. 1.1 1.2 1.3 1.4 1.5 1.6 2. 2.1 2.2 Inquiry Client Details DNO area Usage Profile Did the client receive a quote from a DNO or ICP Generation or Import New site or existing, requirements for a site visit. Collection of information for Application Site Visit Site Address 2.3 Site boundary plan showing proposed location of any switchgear and generation equipment 2.4 2.5 2.6 2.7 2.8 2.9 3. Load requirement (any motors, welders, other disruptive loads) Land owners agreement Preliminary discussion with DNO Assessment of DNO LTDS Single line diagram Fault study if it's a generation scheme DNO Application Prepare and send in application Correspondence with DNO with regards to any queries Preparation of information to put quote together Inquiry to Switchgear suppliers Inquiry to SSE, GTC, ESP for a quote for asset adoption Inquiry to Civils company for civil works Preparation of quote Preparation of cost sheet Preparation of quote form Quote revision and sign off by manager Submit quotation Follow up 4. 5. 6. 7. © 2008 High Voltage Maintenance Services Owner Sales (S) Estimator (E) Contractor (C) S Time required 1 day S/E/C S/E 2 weeks E E 1 day E 1 week E 2 days S S 5. Design – HVMS/SP/15 © 2008 High Voltage Maintenance Services 5. Design – NERS Processes 2-Responsibilities Process Flow-issue 1A 3.1-Scopes - Design Process Overview-part2-issue 1A 6.3-Assessment of Risk Process Overview-part2-issue1A 9-Contract Document & Record Control Process Overview-issue 1A 10 -Legislation Standards & Guidance Process Overview-issue 1A Procedures NERS Management Procedure No QA-NR-200 - Risk Management NERS Management Procedure No QA-NR-201 - Roles & Responsibilities QA-PR-219 NERS Management Procedure - Design Variations - Issue 1B QA-PR-225 NERS Management Procedure - Audit - Issue 1B Register NERS Risk Register-issue 1A-option2-A4 (3) QA-RG-202 NERS Design Skills Matrix - Issue 6A-review © 2008 High Voltage Maintenance Services 6. Installation Processes 3.2-Scopes - Project Management Process Overview-part3-issue 1A 3.3.1-Scopes - UMC Process Overview-part5-issue1A 3.3-Scopes - Construction Process Overview-part4-issue 1A 3-Scopes Process Overview-part1-issue 1A 5.2-Sub-contract Work - Labour Only Contractors Process Overview-part2-issue1A 5.3-Sub-contract Work - Ground Workers Process Overview-part3-issue1A 5-5.2-Sub-contract Work Process Overview-part1-issue1A 6.3-Assessment of Risk Process Overview-part2-issue1A 6-6.2-Methods of Working Process Overview-part1-issue1A 7.2-Approved Suppliers & Procurement Process Overview-part2-issue1A 9-Contract Document & Record Control Process Overview-issue 1A 10 -Legislation Standards & Guidance Process Overview-issue 1A 11-11.2-Quality & Safety Systems Process Overview-part1-issue1A Procedures NERS Management Procedure No QA-NR-200 - Risk Management NERS Management Procedure No QA-NR-201 - Roles & Responsibilities QA-PR-215 NERS Management Procedure - Project Start-up - Issue 1B QA-PR-216 NERS Management Procedure - Project Files - Issue 1B QA-PR-217 NERS Management Procedure - Project Management -Control fo Works - Issue 1B Register NERS Risk Register-issue 1A-option2-A4 (3) © 2008 High Voltage Maintenance Services 6. Installation © 2008 High Voltage Maintenance Services 7. Commissioning & Adoption Processes 2-Responsibilities Process Flow-issue 1A 3.3-Scopes - Construction Process Overview-part4-issue 1A 6.3-Assessment of Risk Process Overview-part2-issue1A 9-Contract Document & Record Control Process Overview-issue 1A 10 -Legislation Standards & Guidance Process Overview-issue 1A Procedures NERS Management Procedure No QA-NR-200 - Risk Management NERS Management Procedure No QA-NR-201 - Roles & Responsibilities QA-PR-217 NERS Management Procedure - Project Management Control fo Works - Issue 1B QA-PR-218 NERS Management Procedure - Commissioning - Issue 1B QA-PR-225 NERS Management Procedure - Audit - Issue 1B Register NERS Risk Register-issue 1A-option2-A4 (3) © 2008 High Voltage Maintenance Services