Alexzandra Greene
alexkaygreene@yahoo.com
SUMMARY
Experienced with excellent client and project management skills. Action-oriented with strong ability
to communicate effectively with technology, executive, and business audiences. Also very outgoing
and looking for a challenge. Enthusiastic Team Member eager to contribute to business success.
Experienced in providing high quality work. Focused on customer satisfaction and team
productivity. Also a very reliable Team Member with a history of showing up on time and ready to
work. Offering 3 years of experience in the sales industry.
SKILLS
Microsoft Office
Computer proficient
Quick learner
Client-focused
Creative Problem Solving
Excellent communication skills
File/records maintenance
Contract negotiation/review/drafting
Sales
Multi-Task Management
Customer Service
Client Relations
EXPERIENCE
Sales Associate, 11/2015 to 02/2016
Macy's
Pleasanton, CA
Kept an eye on building premises for loss prevention and security purposes.
Maintained visually appealing and effective displays for the entire store.
Offered exceptional customer service to differentiate and promote the company brand.
Retail Sales Associate, 05/2016 to 08/2016
Windsor
Pleasanton, CA
Opened and closed the store, including counting cash, opening and closing cash registers and
creating staff assignments.
Answered customers' questions and addressed problems and complaints in person and via
phone.
Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
Created strategies to develop and expand existing customer sales, which resulted in a 50%
increase in monthly sales.
Attended 3 team meetings each month to voice concerns and offer constructive feedback to
others.
Sales Associate, 05/2017 to 08/2017
Neiman Marcus
Livermore, CA
Listened to customer needs and preferences to provide accurate advice.
Answered incoming telephone calls with professional and knowledgeable responses.
Completed purchases with cash, credit and debit payment methods.
Maintained knowledge of current promotions, policies regarding payment and exchanges, and
security practices.
Retrieved alternate items and sizes on request.
Provided expert product and service information.
Sales Associate, 11/2017 to 01/2018
Michael Kors
San Mateo, CA
Listened to customer needs and preferences to provide accurate advice.
Placed special orders and called other stores to find desired items.
Created attractive displays.
Explained information about the quality, value and style of products to Influence customer
buying decisions.
Met incoming customers and provided immediate assistance.
Organized items in visually appealing manner.
Set aside on-hold reservations.
Guided customers in choosing items that reflected personal style and shape.
Maintained up-to-date knowledge of customer buying habits.
EDUCATION AND TRAINING
High School Diploma: 2015
Holy Names High School
Oakland, California
Criminal Justice, 2019
Southern University and A & M College
ACTIVITIES AND HONORS
Member, West Coast Club
Employee of the month (May-June 2016)
Baton Rouge, LA