The Chief Executive Officer Association of Rural District Councils of Zimbabwe Local Government House, 86 Selous Ave P.O. Box BE411 Belvedere Harare Tel 04-797098/795561. 07776313705 Fax 04-732904 17 March 2021 Dear Sir RE: PROPOSAL FOR INTEGRATED RESULTS BASED MANAGEMENT FOR ARDCZ NATIONAL EXECUTIVE COMMITTEE AND THE GENERAL SECRETARIAT I am pleased to submit my proposal detailed below in response to your advertisement for a Consultant to train ARDCZ in Integrated Results Based Management. First, my CV is a match for the role. I understand you need someone who is results focused, an effective communicator, who learns and shares knowledge, who is committed to ARDCZ, a good team player and collaborator, someone who applies expertise in the role to achieve ARDCZ objectives. I possess the following functional competencies for the role; that is, expertise in Results Based Management training and application, leadership, facilitating change and innovation, planning and organising, critical analysis, good judgement and calculated decisionmaking. I am highly client and service oriented and am able to manage successfully. I also have four strong attributes that I feel will help. These are an ability to adapt and learn quickly. You will not need to waste your invaluable time monitoring my performance because I am reliable and trustworthy. I am someone who has a proven record for achieving results. I am also a change agent with high leadership qualities to influence people and organisational transformation. Added to that, my work has involved organising meetings, conducting Results Based Management training programmes, participating in learning and knowledge sharing workshops and conferences as well as preparing reports. I have immense experience in solving problems. Since I am a problem solver, you can trust me to sort out any team issues or problems before you get to know about them. I am also a strong communicator (upward, downward ad outward), and I think carefully about what I say and what I write. Since in my work, I will be representing ARDCZ and its brand in my communication style it is important that I get it right. Finally, my previous work experience taught me to work hard and diligently under pressure to get the job done. I strongly feel that my skills, experience and values match to the role and culture of ARDCZ since I am independent, loyal, accountable, responsible, results focused, impartial, honest, gender sensitive and respect the diversity of individuals and their views. I can do the work you need me to do, and can deliver exceptional results and I will fit in seamlessly and get the job done. I have a combination of consultancy requirements matching competencies that make me stand out. I believe contracting me will not only make you look smart, but it will make your life easier too. I do not need micro-managing or continual supervision and I can hit the ground running. Yours sincerely Rwakurumbira Munyaradzi Cell No.: +263 773 487 108 Email Address: rwaku.munya@gmail.com PROPOSAL FOR INTEGRATED RESULTS BASED MANAGEMENT TRAINING FOR THE ASSOCIATION OF RURAL DISTRICT COUNCILS OF ZIMBABWE (ARDCZ) Prepared and submitted by: Rwakurumbira Munyaradzi 2 Chalfont Road, Avonlea, Harare, Zimbabwe rwaku.munya@gmail.com +263 773 487 108 ARDCZ BACKGROUND The ARDCZ is a body corporate recognised by the Rural District Councils Act 29:13, which forms the legal basis of rural self-governance in the country. It was established in July 1993 following the abolition of the dual and racially based system of Rural Councils and District Councils that had formed Zimbabwe’s rural local government system since before independence. VISION Sustainable Developmental Local Governance MISSION To advance and safeguard the rights, powers and duties enjoyed by the Rural District Councils and to promote local government and its role in development and service provision. OBJECTIVES In pursuance of its mission, the Association of Rural District Councils of Zimbabwe (ARDCZ) acknowledges the following broad objectives: Enhancing the role and status of Rural District Councils. Transforming local government in rural Zimbabwe to enable it to fulfil its developmental role. Ensuring the full participation of women in local government affairs. Strengthening the relevance of national policy affecting local government. The ARDCZ also assumes responsibility for: Representing, promoting and protecting the rights and interests of Rural District Councils. Advocating for appropriate and supportive policies for sound local government practices Disseminating local government information and promoting education on rural local government matters. Providing a forum for the sharing of experiences and lessons learned within the RDCs. Facilitating collaboration between and among members, government and any other body or association having as its objectives the advancement of local government 1 Scrutinizing actual and draft legislation affecting the constitution, scope, rights, duties, powers and privileges of Rural District Councils and making such representations as may be deemed desirable. Providing advisory and other services to Rural District Councils. INTRODUCTION AND BACKGROUND The Association of Rural District Councils of Zimbabwe conducted an Organisational Scan in 2020 to assess its performance and capacity to deliver on its mandate as a representative body of Rural District Councils. The Scan identified capacity gaps and proposed a number of recommendations to improve the performance of the Association. One of the priority recommendations was adoption of the Integrated Results Based Management (IRBM) already being used by membership (Rural District Councils) and some development partners. The Association should therefore develop, deploy and actively monitor an organisational scorecard for the Association that identifies and reports progress on, and achievement of, agreed KPI's and progress indicators. The IRBM system comprises Integrated Development Planning, Results Based Budgeting, Results Based Monitoring and Evaluation, Results Based Personnel Performance, Results Based Management Information Systems and e- Government. The ARDCZ is constituted of Congress which is the supreme decision-making body represented by the 60 Rural District Council Chairpersons. Congress mandates a Board of Directors called the National Executive Committee to oversee the operations of the Association. In turn, the NEC employs a Secretariat headed by the Chief Executive Officer that is responsible of the day-to-day running of the Association. The Secretariat is responsible for implementation of resolutions made by the National Executive Committee. The Association is therefore seeking services of a consultant to facilitate training and adoption of the IRBM as a management system of the Association as recommended by the Scan. PURPOSE Capacity building of the Association to adopt IRBM as a performance management tool. OVERALL OBJECTIVE To facilitate training of the National Executive Committee and Secretariat on IRBM as a performance management tool and adoption of the same. OUTCOME A shared understanding and adoption of IRBM as a performance management tool for the Association by the National Executive Committee and Secretariat to improve performance of the Association and strengthen its capacities to deliver on its mandate. METHODOLOGY The Consultant should utilize various facilitation and training tools and strategies to train the Association on IRBM as a performance management tool and laying a foundation for adoption of IRBM as management system for both the National Executive Committee and Secretariat. 2 OUTPUTS - - A comprehensive understanding of IRBM system as performance management tool by the National Executive and Secretariat. an elaborate Action Plan and tools for the Association to adopt and implement IRBM as a performance management system covering Integrated Development Planning, Results Based Budgeting, Results Based Monitoring and Evaluation, Results Based Personnel Performance, Results Based Management Information Systems and e- Government among others. A Narrative Report detailing the training exercise other issues arising from the training. TIME FRAME The Consultancy should carry out the exercise and deliver all outputs by the date to be agreed upon which will be specified in the Contract Agreement, Inception Report and detailed Workplan. The ideal period should be within a period of 30 working days wherein the consultant will have time slots to adequately cover the needs of the Association. FEES ARDCZ will pay a consultancy fee as agreed to between itself and the consultant in accordance with the Contract signed and agreed to by both parties. A tentative proposal is provided under 4 in the detailed proposal. 3 DETAILED CONSULTANT PROPOSAL 1. UNDERSTANDING OF ASSIGNMENT The Association of Rural District Council (ARDCZ) seeks the services of a consultant to train its National Executive Committee (NEC) and the General Secretariat in Integrated Results Based Management (IRBM). i. Integrated Results Based Management (IRBM) has become a well-established management strategy or tool for development-oriented organisations. Different organizations, donor agencies, bilateral and multilateral agencies are using the Results Based Management (RBM) approach for improving development results. They specifically focus RBM on defining, managing and measuring results. Inputs, outputs, outcomes and impacts have become familiar chorus. ii. The IRBM approach cycle consists of three consecutive, continuous and interrelated stages: (1) planning and budgeting; (2) implementation and monitoring; and (3) performance assessment and reporting. Thus, at any given time, the organisation will be managing all three stages of the process simultaneously: planning for the upcoming year, monitoring implementation of the current year, learning from, and reporting on performance of the previous year. iii. In the above context, the ARDCZ (hereinafter, the Association) is committed to supporting the Rural District Councils in Zimbabwe in their efforts to achieve socio-economic development while promoting the highest standards of programme quality, accountability and transparency in a sustainable manner. This involves optimizing performance management to ensure the effective and efficient use of resources to achieve results. The proposed IRBM training operationalizes the Association’s current and successive strategic plan and annual plans by providing a single normative tool for planning, monitoring and measuring the organisation’s performance towards achieving the strategic objectives. iv. Building on the Association programme results chain presents a more robust approach to measuring performance. Responding to the call to increase support to Rural District Councils implementing the 2030 Agenda for Sustainable Development, the Association is improving the measurement of its programmes with more wide-ranging indicators. The IRBM system will also include indicators to link the Association’s strategies to the Sustainable Development Goals (SDGs) to better articulate its contribution to national goals. Finally, for greater transparency and accountability, management performance and key performance indicators (KPIs) will be fully integrated. v. Through IRBM, the Association’s performance management, approach will evolve from separate strategic results and management results frameworks to a single Corporate Results Framework (CRF). The premise is that management processes in various functional areas enable the implementation of programmes. vi. The performance measurement approach embodied in the CRF will be a product of methodological research, testing and consultation. Performance indicators will continue to be refined as necessary to ensure that the CRF is supported by a comprehensive performance measurement system meeting the highest standards of accountability and transparency. The indicators and metrics will be developed as follows: a. Measuring the programme results chain. Theories of change will be developed for key programme areas to establish a standard causal relationship between programme interventions and strategic 4 results. Theories of change provide a foundation for formulating the current CRF impact categories, outcome categories, output categories, activity categories and indicators. b. Measuring the Association programme contributions to the 2030 Agenda. Impact pathways establishing the evidence to demonstrate the Association programme contributions to the SDGs will be developed and operational frameworks will be tested on a continuous basis. c. Measuring management support for programme implementation. Building on the approach described in the Association’s plans historical data will be reviewed in consultation with the Association Board and Management. Management performance indicators will be revised and aligned with business processes that support the implementation of departmental budgets and work and performance monitoring plans. An analysis of functional business processes will lead to the selection of KPIs that give the Association’s management and employees a broader understanding of the shared accountability of Membership and the Association’s Secretariat for the implementation of performance agreements. vii. The CRF, together with the Strategic Plans, the Results Based Budget, Work and Performance Monitoring Plans create a policy framework to enable the Association to respond to development needs and support rural local authorities in their progress towards achieving the 2030 Agenda. viii. The CRF is one element of a holistic performance management cycle of planning, monitoring, evaluation, reporting and learning. The ARDCZ Strategic Plan is translated into departmental budgets in conjunction with and performance monitoring plans, which are aligned with national priorities and operationalised through programmes, which are implemented through partnerships. The design and monitoring of the departmental performance agreements will be guided by the CRF, which presents the logic of the programme results chain, as well as mandatory and recommended indicators for measuring performance. Resources will be linked to results through departmental programme budgets that are in turn structured in line with the programme results chain. ix. The roles and responsibilities for the implementation of the CRF will take the following operational modalities. The Office of the Chief Executive Officer will provide normative guidance, tools and training and ensure that approved changes are reflected in corporate systems to facilitate data collection, and Departments will apply the new programme indicators in their log frames and use them for monitoring and reporting programme results from 2021. x. On an annual basis, the Association’s strategy will operationalised through an annual corporate work plan. Implementation will be captured through ongoing monitoring and reporting, which generates evidence for decision-making and accountability. xi. Reporting on the implementation and performance of each department is to be done through quarterly performance reports. Results are then aggregated and analysed in the corporate annual performance report, which will be presented to the Board at its annual session each year. This corporate reporting includes selected indicators for aggregation, and an analysis of the number and duration of people assisted by beneficiary type and activities, in line with the focus areas and strategic results in the Association’s Strategic Plan. The corporate reporting cycle will allow for an annual review of organisation-wide performance and the tracking of trends from year-to-year over the life of each Strategic Plan. The accountability picture will be completed by the 5 Association’s strategic and policy evaluations, thematic audits and mandatory departmental evaluations to ensure learning and adjustment. xii. A Change Management Toolkit and M&E Framework will supplement the performance management cycle, which will provide a wide range of review and evaluation instruments for ensuring quality programmes based on risk awareness and mitigation, and regular critical reflection on design principles, implementation and results. xiii. The Association is a party to national and inter-agency agreements that are aimed at facilitating coordinating and advancing the implementation of the 2030 Agenda. The CRF will be aimed at further enforcing the Association’s commitment to playing a significant role in the overall United Nations effort to support the achievement of national SDG targets. xiv. The CRF will be a normative framework and the primary tool for guiding the Association and its structures in monitoring and measuring whether interventions are achieving intended outputs, outcomes, impacts and crosscutting priorities (accountability to affected populations, protection, gender and environment). xv. The Association Strategic Plan and Integrated Departmental Performance Agreements will introduce new areas and long-term integrated approaches to programming. Monitoring must adequately capture the results of the Association’s increasingly changing programming. The CRF will build on experience and learning thus far to refine methodologies and indicators and introduces flexibility that allows impacts and outcomes to be captured more accurately, where results may be multi-faceted and crosscutting. xvi. The measurement of the Association’s programme performance is built around seven Key Results Areas and ten strategic goals based on SDGs 1-17 with particular focus on SDGs 1,2,3,5,6, 14, 16 and 17. Annual strategic objectives will be formulated and are envisaged to be achieved through strategic results to be pursued at the departmental level based on a set of the Association’s strategic impacts and outcomes generated by the organisation’s outputs. Strategic impacts describe the positive long-term society-wide consequences while Strategic outcomes describe the short- to medium-term effects of The Association programmes that contribute to the achievement of bi-national SDG targets and the strategic results. xvii. Strategic impacts and outcomes, describe the people and entities that will benefit from the impacts and outcomes, the geographic scope of the impacts and outcomes, which are the result sought, and the foreseen timeframe for achieving them. Strategic impacts and outcomes reflect the goals or targets implied or established in the Association’s successive Strategic Plans xviii. Through the alignment of strategic impacts, outcomes, outputs and activity categories and the new results budget structure, the Association will be able to view and analyse performance information and expenditure data within and across the various categories, analysing the results achieved in relation to the resources invested. The Association will be able to aggregate data across several councils and demonstrate performance provincially and nationally. The results based budget structure and the CRF will permit all programme resources to be tracked from planning, through to monitoring, evaluation and reporting. xix. Impact and outcome categories will be classified in one of three ways, indicating the level at which they are targeted and thus the level through which the Association contributes to achieving 6 jointly determined strategic results at individual/household; community; and public- and privatesector systems and institutions. At the departmental levels results chain is fully aligned with the corporate strategic plan. xx. Since the IRBM package is big and takes long to achieve, it is recommended that the ARDCZ take a phased approach to the adoption and Implementation of IRBM. This proposal focusses on the (1) Integrated Development Planning and Results Budgeting, and (2) Work and Performance Monitoring Planning for the year 2021. Although in-built, other components, that is, (3) Monitoring and Evaluation, and (4) Performance Appraisal will be rolled out in depth in subsequent years. 2. PURPOSE OF TRAINING AND DETAILED METHODOLOGY 2.1. PURPOSE OF TRAINING To capacitate ARDCZ National Executive and General Secretariat members to adopt, understand and apply current practices in IRBM To demonstrate how to realise the potential for IRBM To design an approach for IRBM involving all stakeholders of ARDCZ To enable ARDCZ to control programmes, projects and routine work as well as measure outcomes and impact To enable ARDCZ teams and individuals to apply IRBM in their respective activities and tasks 2.2. DETAILED METHODOLOGY Prior to conducting the training, I will review ARDCZ’s operating procedures and documents to familiarise myself with the culture, vision, mission, values and organisational thrust and aspirations. This will involve both interactions and desk research. The training will be run in workshop styles with a high degree of participant involvement. I will use various and complementary methods that include power point and video, presentations, group work, discussions, and case studies guided by the principle of participatory approaches to learning and sharing. The workshops will be conducted over a period of 2 days for NEC members and 5 days for the General Secretariat. Group work will be interspersed with input sessions. Adult learning methodologies (andragogy) will be employed and participants will not be passive. Debate and discussions will be encouraged. My role as a facilitator is to create an environment where everyone can quickly move from 'business as usual' thinking to work together on the future of the Association. While I will be sharing my own experiences on RBM with participants, I will not claim or pretend to have all the answers. Under my guidance, the participants will also be able to learn from and share with each other. My process is well structured and together we will create a dynamic agenda designed to engage every participant while we address the complexities in the Association’s business operations. Technological toolkits and samples of completed Corporate Agreements/ Performance Contracts, Work and Performance Monitoring Plans and Performance Reports be suitable for various departments and employee levels will be availed for use by the participants. 2.2.1. OUTLINE OF TRAINING CONTENTS FOR NATIONAL EXECUTIVE COMMITTEE MEMBERS 7 1 2 3 4 5 Self Leadership and Change Management IRBM Essentials and Beyond Introducing the Basics of IRBM: Theory, Concepts and Tools Overview of Results Chain and Logframe Developing your Theory of Change Narrative Introduction to the Theory of Change How to write a Theory of Change Narrative Identifying Assumptions in your TOC Narrative Overview of Integrated Development Planning (Planning for Results) Overview of Results Based Budgeting and Corporate Results Framework) Overview of Work and Performance Monitoring Planning Overview of Monitoring and Evaluation Overview of Performance Appraisal Results based Reporting The Essentials of Results-Based Reporting From Activities to Results Interactive Dashboards Preparing and Telling your Performance Story Developing your IRBM Action Plan for after you leave the workshop 2.2.2. OUTLINE OF TRAINING CONTENTS FOR ARDCZ GENERAL SECRETARIAT MODULE 1: UNDERSTANDING RESULTS BASED MANAGEMENT INTEGRATED Change Management, Leadership, Culture and Systems Overview and Context of 1RBM Definition of IRBM Concepts and Principles IRBM Process and Characteristics Setting the Vision MODULE 2: INTEGRATED RESULTS BASED Developing the Theory of Change MANAGEMENT IN THE PLANNING PHASE Results Framework: Defining and Formulating Results Within the Theory of Change Attribution, Contribution, And Accountability Translating the Theory of Change into A Log Frame Inputs and Activities: Resources Delivered Through Specific Actions Deliverables, Goods and Services: Project and Program Outputs Changes in Behaviours and Practices : Outcomes Changes in Benefits and/or Life Conditions: Impacts Performance Indicators Means of Verification Baseline and Targets Cause and Effect Analysis MODULE 3: OPERATIONALISING INTEGRATED Situational, Clients’ Needs and Problem Analysis RESULTS BASED MANAGEMENT Stakeholder Analysis Logical Framework 8 MODULE 4: FRAMEWORK MODULE 5: EVALUATION OVERVIEW 2.3. Understanding the Strategic Plan and your relative KRAS, SMART Goals including relevant SDGs Managing Stakeholder Engagement and Expectations The Planning Exercise: A Thorough Understanding of the Needs and Problems Route Cause Analysis to Identify and define Needs, Problems, Issues and Gap Analysis Finalising the Deliverables Creating a Set of Positive Results Results Based Programming PERFORMANCE MANAGEMENT Results Based Costing and Budgeting Results Based Reporting Integrated Participatory Monitoring and Evaluation Identifying Risks Analysis of Risk Impact Mitigation Strategies Monitoring Risks Monitoring for Results RESULTS BASED MONITORING, Establishing Results Based Performance Monitoring AND PERFORMANCE APPRAISAL Framework Performance Appraisal/Assessment Lessons Learned Uses of Evaluation Principles, Norms and Standards for Evaluation Roles and Responsibilities in Evaluation Requirements for Program Teams Steps in the Evaluation Process Avoiding the Pitfalls of RBM Course Summary and Team Exercise VALUE PROPOSAL 2.3.1. DELIVEBERABLES Output NEC and General Secretariat understanding and use of IRBM Means of Verification demonstrate Training Report IRBM budgets and plans produced by members of the General Secretariat IRBM implementation action plan Document ARDCZ Corporate Results Framework and Results Document Based Budget ARDCZ Departmental Integrated Performance Documents Agreements ARDCZ Departmental Work and Performance Documents Monitoring Plans 9 ARDCZ Individual Work and Performance Documents Monitoring Plans A Narrative Report detailing the training exercise Report other issues arising from the training. 2.3.2. ORGANISATIONAL BENEFITS The training in IRBM aims to benefit ARDCZ in the following ways: Address any resistance to using IRBM by studying its benefits Improve the understanding of the principles, norms, standards, processes, and responsibilities governing planning, budgeting, monitoring, evaluation and learning Conquer the pitfalls of project plans that delay and burden projects Develop more efficient methods of controlling cost and outcomes Guide ARDCZ teams to showcase the results of their ongoing planning and reporting activities 2.3.3. PERSONAL BENEFITS Individuals who participate in this IRBM training can gain from it in the following ways: Learn the importance of IRBM for planning and budgeting to achieve desired results Help their teams to focus on the issues that deliver the maximum results to their on-going planning activities Overcome the resistance from stakeholders by enabling solid evidence that secures their funding Improve the communication skills that win over important stakeholder buy-in to improve their expectations to gain their power of influence Reduce the risks of carrying forth long projects that could lead to disappointing results and possible failure 3. CONSULTANT PROFILE AND CAPABILITY STATEMENT Rwakurumbira Munyaradzi is a Results Based Management (RBM) training specialist with 16 years of experience in IRBM training, development of results monitoring and tracking frameworks, indicators and clear language reporting formats, logic models, understandable and actionable theories of change, and workable results indicators to communicate results and lessons learned. I have also undertaken Results Based Strategic Planning for various entities. Below is a list of selected organisations for whom I conducted IRBM training. 1 2 3 4 5 6 7 2005 - 2013 Government of Zimbabwe –Civil Servants from Ministries, Departments and Agencies 2011 Zimbabwe Women Resource Network and Centre 2011 Training of Trainers on RBM – Local Authorities Staff 2011 Training of Trainers on RBM – Ministry of Public Service 2012 Training of Trainers for Harare City Council as well as Councillors and Senior Staff 2012 Zvimba Rural District Council 2013/2014/16/17 Postal and Telecommunications Regulatory of Zimbabwe Senior Staff 10 8 9 10 11 12 13 14 15 16 17 18 19 20 2013 2013 2013 2013 2013 2013 2014 2014 2014 2014 2016 2017 & 2021 2019 NetOne Zimbabwe National Water Association Civil Aviation Authority of Zimbabwe National Handling Services Small to Medium Enterprise Development Corporation State Enterprises Restructuring Agency Zimbabwe Posts Zimbabwe National Roads Administration Grain Marketing Board Nenjy-Nyamapfene Law Practice Postal and Telecommunications Regulatory Authority of Zimbabwe Junior Staff Urban Councils Association of Zimbabwe Zambezi River Authority 4. ACTIVITIES AND FEES Task Preparatory work: Roadmapping, Contract signing, Desk research, preparation of training materials and Inception Report Training workshop for NEC Training workshop for General (Corporate Results Framework, Departmental Integrated Performance Agreements, Departmental and Individual Work and Performance Monitoring Plans) Handholding and validation of Corporate Results Framework, Departmental Integrated Performance Agreements, Departmental and Individual Work and Performance Monitoring Plans Consultancy Report writing and submission ARDCZ Change Management Toolkit TOTAL Duration 4 days Cost (USD) 800 2 days 5 days 400 1000 5 days 1000 2 days 400 - - 18 days 3 600 11