Matthew Bramall
Skills
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100 Graham Rd, 11E, Ithaca, NY, 14850
(607) 333 0302
matthew.bramall@nesl.edu
Customer Development
Coaching, Teaching and Curriculum Development
Program Development and Operations Management
Computer Proficiency (Office, Adobe)
Consultative and Solution Driven sales
Experience
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Public Speaking
Event Planning
Grant Writing
Problem Solving and Critical Thinking
Red Cross Lifeguarding Instructor
October 2019 - August 2020
Print & Copy Marketing Supervisor
Staples (Big Flats, NY)
Coordinated day-to-day retail operations, including; inventory control, budget management, financial reporting and
associate goal setting.
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Engaged in strategic customer development; collaborating with small business owners to grow their businesses through
consultative selling and total solutions within the print department and entire store.
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Conducted coaching and performance management to create a customer-focused team with a sense of energy, quality
and customer care, improving workflow and communication within the department to better meet ATB, customer needs
and production deadlines. Leading to consistent top 10 performances in company wide national quarterly rankings.
February
2018 -- December
Present 2019
February 2018
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21st Century REACH Program Coordinator for Watkins Glen
Cornell Cooperative Extension (Watkins Glen, NY)
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Created and maintained After School programming for the school district, serving over 200 students a year in grades
3-8 and following all state and federal regulations.
Collaborated with and supervised teaching staff to organize and implement enrichment activities.
Created, designed and produced marketing materials to increase program enrollment.
Oversaw organizations budget, daily operations and weekly programming.
August 2017 - April 2018
Counter Sales Representative
Hertz (Ithaca, NY)
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Welcomed customers with a pleasant greeting and answered questions in a friendly manner. Resolved customer issues
and concerns tactfully, using effective customer service techniques.
Strong emphasis on revenue maximization of core products such as, but not limited to options to waive customer's
responsibility of damage, fuel options and vehicle upsells.
Summers 2013 – 2017, January 2019 – September 2019
Programs & Operations Director
Hidden Valley 4-H Camp (Watkins Glen, NY)
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Planned, directed and implemented new programs for youth ages eight to sixteen.
Oversaw daily operations; including leading a team of 40 counselors, camper and counselor scheduling and weekly
programming.
Created Operations and Programming manuals providing a reference for the continued success and growth of the camp.
Education
Graduated May 2017
BA Linguistics
Minor in Philosophy
Dean's List - Fall 2015
University of Rochester, Rochester NY
Awarded 2015
Completed 2019
University of York, York England
CORE Certified; Financial Accounting,
Economics for Managers and Business
Analytics
Diploma of Higher Education,
Philosophy & Linguistics
Anticipated Graduation May 2023
JD Candidate
GPA: 3.53 Class Rank: 34 out of 315
Sandra Day O'Connor Scholar
Dean's List - Fall 2020
New England Law Boston
Harvard Business School Online