RV UNIVERSITY BALE ROBE CAMPUS DEPARTEMENT OF BUSINESS ADMINISTRATION ASSIGNMENT OF STRATEGIC MANAGEMENT NAME Rihana Jeylan ID 0068/19 Company Background Name Ethiopian Commercial bank Logo Industries served Geographic Areas served Financial Services Ethiopia Headquarters Addis Ababa Current CEO Abie Sano Revenue Birr (1.4 billion dollar) 37.24 billion (As of June 2018) Net income Birr 10.32 billion (As of June 2018) Total assets Birr (20 billion Dollar) 565.50 billion (As of June 2018) Total equity Birr ------ billion (As of June 2018) Employees Main Competitors 34,879 permanent Cooperative Bank of Oromia The Commercial Bank of Ethiopia (CBE) is the largest and leading commercial bank in Ethiopia. As of June 2015, it had about 303.6 billion Birr in assets and held approximately 67% of deposits and about 53% of all bank loans in the country. The bank has around 22,908 employees, who staff its headquarters and its over 1000+ branches positioned in the main cities and regional towns. The latter include 120 branches in the national capital Addis Ababa. With the opening of a branch in the Gechi in the Illubabor Zone of the Oromia Region, CBE's banking network has reached online 783 branches. The bank has reached 1284 branches as of 10 August 2018. COMMERCIAL BANK OF ETHIOPIA'S MISSION STATEMENT "Under Promise and Over Deliver" - Going beyond the expectations of Customers and the market, based on supported business models (win-win), with highly qualified, motivated staff that generate offers of value and unique solutions for our Customers. Evaluation Does it Include.....? Customers Yes Products/Services No Markets No Technology No Concern for Survival No Philosophy Yes Self-Concept Yes Concern for public Image No Employees Yes Does it Mention values like......? Customer-oriented Overview CBE mission lacks the answers about technologies and social responsibilities, which is one of the key characteristics that have to be in successful statement. It also lacks all the values pointed out in the guidelines that are used by successful companies in their statements. It is also Customer-oriented.