Procedure Manual PT. PCU Indonesia Contents Contents Date Vers. Changes 11-09-17 2.0 clarity of the scope 2.0 change b1, b2 General a. Introduction b. General information 11-09-17 c. Personnel and organization 11-09-17 2.0 revising c3 and c4 d. Quality management 11-09-17 2.0 adding P15 in d5 e. Processes 11-09-17 2.0 adding 17065. Rmv IFCC f. Information system and data 11-09-17 1.1 adding procedure hard copy 1. Development and maintenance of programs 11-09-17 2.0 simplify the 1.b 2. Marketing and offers 11-09-17 2.0 simplify point 2.b- revising point 3.1, 3.3, 3.7 and 3.8 3. Acceptance of orders 11-09-17 2.0 revising point 3.1 4. Audit 11-09-17 2.0 modifying point 4.b 5. Reporting 11-09-17 2.0 clarifying 5.b 6. Certification 11-09-17 2.0 7. Post certification 11-09-17 2.0 adding point 3.5 8. Claims and appeals 11-09-17 2.0 clarifying 8b 9. Personnel and organization 11-09-17 2.0 change QM to SC in 9.e 10. Qualification and training 11-09-17 1.1 Adding qualification for external auditor and other CUC branch 11. Suppliers 11-09-17 2.0 adding point 1.7 12. Documents 11-09-17 2.0 clarifying point nr 1.6 13. Improvements 11-09-17 2.0 clarifying section 13.b 14. Internal audits 11-09-17 2.0 Clarifying section 14.b and 14.e 15. Management review 11-09-17 2.0 revising point 2.3 16. Use of E-Signature (1.0) 18-09-17 1.0 Contents Annexes Date Versi. Procedures A1. Definitions Changes 30-03-15 Entire Procedure Manual approved by Winaryo Suyono.: Date: 01-10-17 removing IFCC information, remove certification decision by Director Version: 2.1 1.0 Signature Page 1 of 2 Procedure Manual PT. PCU Indonesia Contents A2.1 Code of Conduct PCU employee 30-03-15 1.0 A2.1a Code of Conduct Sub-contractor/ext. 30-03-15 1.0 A2.2 Code of conduct advisory council member 30-03-15 1.0 A3. Terms of Contract 06-04-14 8.1 A4. Organization scheme 06-04-15 1.1 A5. Advisory Council 01-01-17 1.1 A6. Impartiality assessment 01-01-17 1.0 A8. Training Scheme 01-01-17 2.1 A9. Employee evaluation form 30-03-15 2.2 A10. Suppliers List 30-03-15 1.0 A11. Visit Report 01-01-17 1.0 A14. Job descriptions 30-03-15 1.0 A15. Internal Audit execution 30-03-15 1.0 A16. Inspection Regulations 30-11-16 1.1 A17. Certification Offices 30-03-15 2.0 A18. Internal audit template 30-03-15 2.2 A19. Information security awareness protocol 30-03-15 1.0 A20. Program development tool 30-03-15 1.0 A21. Management Review template 06-01-17 1.1 A22. Competence-requirement evaluation Matrix 30-03-15 1.0 A23. Annex A23 Risks analysis 30-03-15 1.1 A24. Annex A24. PCU Man-days Calculation for IMS 30-03-16 1.0 Entire Procedure Manual approved by Winaryo Suyono.: Date: 01-10-17 Version: 2.1 Signature Page 2 of 2