Please refer to page 22 for GenerLink™ testing, while utility power is present. Operating Manual Global Power Products, Inc. 225 Arnold Road Lawrenceville, GA 30044 Operating Manual ■ 1-800-886-3837 info@globalpowerproducts.com www.generlink.com ■ OPER-MA23/24-N/S 2.20.20 www.generlink.com MA23-N (unit without whole house surge suppression) MA23-S (unit with whole house surge suppression) MA24-N (unit without whole house surge suppression) MA24-S (unit with whole house surge suppression) Transfer Switch: in conjunction a sub panel. Device installed by a Terms andUsed Conditions of with Usage licensed electrician designed to allow interconnection of a portable generator with limited appliance availability. TERMS AND CONDITIONS. Upon breaking the seal attached to the installed GenerLink™, you expressly that Distribution usage is restricted and subject to the following terms andand conditions Utility’sagree Electric System: A network of power lines associated (“Terms and Conditions”). equipment used to transmit and distribute electricity over a geographic area. INSTALLATION AND CARE OF PROPERTY. The GenerLink™ unit must be installed by an Approved Installer and may not be removed or modified by anyone other than an Approved Voltage: An Electrical potential force that causes current toorflow throughapproved a conductor. Installer. Approved Installer or is defined as a licensed electrician a technician by your local electric utility (“Utility”). As a user of GenerLink™, you further agree to follow the GenerLink™ Start-Up Procedurethe provided in the herein by Watt: A unit that measures amount ofOperating electricalManual, power.incorporated watts = volts x amps reference. At all times, the GenerLink™ unit shall be used solely for the purpose intended, in accordance with the Instructions and “Safety Tips,” contained in this Operating Manual, incorporated herein by reference. You understand that any installation, removal, or modification by anyone other than an Approved Installer is dangerous and is expressly prohibited under the terms of this agreement. DELIVERY AND ACCEPTANCE OF PROPERTY. Within Thirty (30) days of its installation, you are required to test the GenerLink™ unit with a generator. Written notice of any defects or concerns with the operation of the GenerLink™ unit must be received within Forty-Five (45) days from the installation date of the GenerLink™ unit by Global Power Products, Inc. at 225 Arnold Road, Lawrenceville, GA 30044 specifying any defects, or it shall be conclusively presumed that you have accepted the GenerLink™ unit and found it to be in good operating condition and repair. This provision shall not be applicable to latent defects of which you could not reasonably be aware. SAFETY. You understand and agree that once the GenerLink™ unit is installed, it is the only safe and allowable method for connecting a generator to your home. You grant the Utility the right to enter the site where the GenerLink™ unit is installed, to temporarily disconnect the generator, and to physically “lock out” the GenerLink™ unit at any time if the Utility determines that a potential hazard exists and that such temporary action is necessary to protect the Utility’s electric system, its customers, and/or its employees. INSPECTION, REMOVAL AND REPAIR. You acknowledge that the GenerLink™ unit shall not be removed or removal by anyone other than an Approved Installer. If the GenerLink™ unit requires inspection, removal, repair, or replacement, immediately contact an Approved Installer to request that the GenerLink™ unit be removed. Contact Global Power Products, Inc. at 225 Arnold Road, Lawrenceville, GA 30044, or call at 1.800.886.3837 to receive instructions on how to have the GenerLink™ unit repaired and/or replaced. CLAIMS AND EXPENSES. You expressly agree to hold the Utility, the Authorized GenerLink™ Reseller, and Global Power Products, Inc. harmless from any and all claims, costs, expenses, damages, and liabilities, including reasonable attorney’s fees, resulting from, or alleged to be caused by, directly or indirectly, use, operation, or failure of the GenerLink™ unit. TERMS TO BE EXCLUSIVE. You acknowledge that the Terms and Conditions constitute the final and entire agreement regarding the use and purchase of the GenerLink™ device. GOVERNING LAW. It is expressly understood and agreed that the Terms and Conditions are to be interpreted according to the laws of the Georgia. Copyright © 2020 by Global Power Products, Inc.. All rights reserved No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by an information storage or retrieval system without the prior written permission of Global Power Products, Inc. unless such copying is expressly permitted by federal copyright law. 26 i Address inquiries to: Global Power Products, Inc. 225 Arnold Road Lawrenceville, GA 30044 W arranty and Service Information Important Installation Information You MUST have this information should the unit need repair or GenerLink™ Manufacturers Limited Warranty and keep this replacement. Please complete the information Global Power Products, Inc. warrants GenerLink™ for a period of seven (7) years after delivery information for future reference. of goods, where specified that the goods are, under normal use and service, free from defects in materials and workmanship. No other warranties or representations, whether written or oral, shall be binding upon Global Power Products, Inc.. If any unit provided by Global Power Products, Inc. does not complyDate: with any of the expressed warranties set forth above and customer provides Installation Global Power Products, Inc. notice of such noncompliance within the seven (7) year warranty period, Global Power Products, Inc. shall at its discretion repair or replace the nonconforming _________________________________________________________________ unit after receipt of the nonconforming unit for its inspection. Global Power Products, Inc. sole Company Name: liability to customer for goods not conforming to any of the express warranties is limited to repair or replacement of such units. Warranty on the repaired unit or any component thereof is limited _________________________________________________________________ to the balance of the original warranty period. Surge Protection Manufacturers Limited Warranty Address: _________________________________________________________ Fifteen Year Product Coverage Global Power Products, Inc. will repair or replace any Surge Protection Device that is defective _________________________________________________________________ in material or workmanship or is damaged by an electrical surge (including those caused by Phone lightning)Number: for a period of fifteen (15) years from the date of installation or fifteen years and six (6) months from the date of manufacture, whichever comes first. Maximum coverage is _________________________________________________________________ $1,000 per appliance, $10,000 per residence. Installer Company Name: A “White Goods Appliance” is defined as a washer, dryer, stove, refrigerator, freezer, HVAC unit, A “White Goods Appliance” is defined as a washer, dryer, stove, refrigerator, freezer, HVAC unit, dishwasher or garbage disposal. Coverage is secondary to any applicable product warranties, _________________________________________________________________ service contracts and insurance policies. GenerLink™ Serial Number: This coverage applies to the end-user at the residence where the product is installed and is the _________________________________________________________________ exclusive remedy under this warranty, whether based on contract, tort, including negligence or otherwise. Global Power Products, Inc. reserves the right to audit damage, site and/or cost of repairs and may require a notarized proof of loss. Claims must be made within 30 days of damage. This warrantyunit doesshall not cover associated with sustained overvoltages, vandalism, theft, GenerLink™ not bedamage removed or uninstalled by anyone other than an Approved normal wear and tear, obsolescence, abuse,inspection, unauthorized modification, misuse, improper Installer. If the GenerLink™ unit requires removal, repair, or replacement, installation, or catastrophic events. Installer Except asorexpressed into this warranty, Power immediately contact the Approved a licensedpreviously electrician request that Global the Products, Inc. unit disclaims liabilityOnce of anythe incidental, indirect, or consequential damage GenerLink™ be removed. GenerLink™ unitspecial, is removed, contact Global Power arising outInc. of the sale,Arnold lease, or use of any Global Products Products, product (including Products, at 225 Road, Lawrenceville, GA 30044, or callInc. at 1.800.886.3837 to withoutinstructions limitation, lost business profits, of data and all repaired freight, mileage, travel time, and receive on how to have the loss GenerLink™ unit and/or replaced. insurance charges associated with the warranty coverage claims). Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above does not apply to you. This warranty gives you specific legal rights and you may have other rights which vary from state to state. This warranty is valid in the United States and Canada only. Surge Protection Warranty Assistance: Call 1-800-886-3837 ii 27 Glossaire des Termes Glossary Contentsof Terms Cela el n er à ettre que r un nce. de ois e rez uis Amp (Ampère) : La quantité d’électricité ou de courant circulant à travers un fil, similaire à l’écoulement à travers tuyau.flowing through a wire, Amp (Ampere): The amountdeofl’eau electricity or un current Setup Procedures similar to theGlossaire flow of water through a pipe.dans laquelle l’électricité est produite 1 Alimentation de Retour : Une condition des Termes à partir d’une source située à l’extérieur du réseau électrique public et est Back feed: A condition where electricity is being generated from a source alimentée/renvoyée dans les lignes électriques. Amp (Ampère) ou de courant circulant à traverslines. un 2 Statusthe Lights outside utility power: La gridquantité and is d’électricité feeding/traveling back into the power similaire à :l’écoulement l’eau à travers un tuyau. Panneaufil,Électrique Le panneaude électrique principal (ou la boîte à fusibles) est l’endroit où tousmain les circuits/fusibles se connectent la l’électricité ligne d’alimentation Alimentation de Retour condition dans est Breaker Panel: The circuit: Une breaker panel (or laquelle fuse àbox) is where allproduite the à partir d’une source située à l’extérieur du réseau électrique public et est électrique entrante du réseau électrique. Audible Alarm 3 circuits/fuses connect to the incoming electrical supply line from the utility. alimentée/renvoyée dans les lignes électriques. Disjoncteurs : Voir Disjoncteur Électrique : Le panneau électrique principal (ou la boîte à fusibles) Breakers: Panneau See Circuit Breaker où tous les circuits/fusibles se connectent à la ligne d’alimentation Capacitéest: l’endroit La quantité de puissance, exprimée en watts, kilowatts ou mégawatts,4 Start-Up Procedures électrique entrante du réseau électrique. qu’un appareil peut fournir à un instant donné. Capacity: The amount of power, expressed in watts, kilowatts or megawatts, Disjoncteurs : Voir Disjoncteur that oua device can provide at any given instant. Capacité : La quantité deThe puissance, exprimée en Power watts, kilowatts GenerLok™ Cordou mégawatts,7 or La maximum charge maximale l’équipement peut transporter. qu’un appareil peut fournir that àque un instant donné. The load ofd’électricité electricity equipment can carry. Circuit ou : Une boucle continue de courant. Circuit: ALacontinuous loop of current. Selecting a Portable Generator 11 maximale d’électricité peut transporter. Disjoncteurcharge : Le type le plus commun que de «l’équipement Protection contre les surtensions ». Circuit : Une boucle continue de courant. Un interrupteur réarmable qui se déclenche quand un circuit est surchargé Circuit Breaker: The most common type of “overcurrent protection.” A ou Disjoncteur : Le type le plus commun de « Protection contre les surtensions ». court-circuite. resettableUn switch that tripsAppliance when aquicircuit becomes overloaded or shorts out. Usage Guide interrupteur réarmable se déclenche quand un circuit est surchargé ou 13 Cordoncourt-circuite. de Connexion : Une prise électrique et une fiche câblée sur une Connection Anélectrique electricalflexible. receptacle and plug wired to a length of longueurCordon deCord: cordon de Connexion : Une prise électrique et une fiche câblée sur une flexible electrical cord. Sample Worksheets and Instructions 15 électrique flexible. Continulongueur : SortiedeLacordon quantité d’énergie produite en continu par opposition à la Continu : Sortie quantité d’énergie produite en continu opposition à la puissance maximale, quiLaamount ne peut of être produite que pendant depar courtes périodes. Continuous Output: The power produced continuously as opposed puissance maximale, qui ne peut être produite que pendant de courtes périodes. toTechnical the maximum output, which can only be produced short periods of time.17 Courant : LeFact débit auquel l’électricité circule, mesuré for en ampères. Sheets Procédures d’Installation Setup Process Procedures Hardwire: of wiring electric appliances directly into the electric power supply. Lisez attentivement toutes les instructions avant d’utiliser GenerLink™. Carefully read all the before using GenerLink™. Indicator Lights Seeinstructions Status Le meilleur moment pour se Lights préparer à une panne de courant est avant qu’il The best time to prepare for a power outage is before an actual y ait une vraie interruption de l’alimentation fournie there par le isservice public. Procédures d’Installation interruption ofSee utility-supplied The following are suggested to en VoiciWatts: les étapes suggérées pourpower. vous préparer à une vraie panne de steps courant Load Start-up Wattage prepare forvotre an actual powerportable outage using your portable generator and utilisant générateur et GenerLink™. Lisez attentivement toutes alesload. instructions avant d’utiliser GenerLink™. GenerLink™. Loads: A source quels drives or other device that Déterminez appareilsAn sontappliance, connectéscomponent à chaque disjoncteur. Le meilleur moment pour se préparer à une panne de courant est avant qu’il requires current to operate. Remarque : Les disjoncteurs peuvent contrôler plus d’un appareil. y aitDetermine une vraie interruption de l’alimentation fournie par lebreaker. service public. which appliances are on each circuit Nous vous recommandons d’apposer des étiquettes sur chaque Voici les étapes suggérées pour vous préparer à une vraie panne de courantdisjoncteur en Note: circuit breakers may control moreused thantoone appliance. We Meter: Any electrical or electronic device measure the amount of utilisant votre générateur portable et GenerLink™. listant les appareils qui y sont connectés. recommend you affix labels to each circuit breaker listing its appliances. electricity consumed. Déterminez quels appareils sont connectésdeà puissance chaque disjoncteur. Familiarisez-vous avec les exigences typiques des appareils que Remarque : Les disjoncteurs peuvent contrôler plus d’un appareil. vous prévoyez d’utiliser pendant une panne, en tenant Familiarize yourself with d’apposer the typical requirements of the compte Nous vous recommandons des power étiquettes sur chaque disjoncteur NEMA: National Electrical Manufacturers Association. Atoujours standard whichde la capacité de votre générateur. Voir les exemples de Tableaux présents listantthe les appareils quiconnectors y to sont appliances you expect useconnectés. during taking into specifies electrical used an on outage, plug-in always equipment. dans ce manuel. consideration the capacity of your See Sample Worksheets Familiarisez-vous avec les exigences degenerator. puissance typiques des appareils que vous prévoyez pendant une panne, en load tenant de located inque thisd’utiliser Overload: A condition that occurs the istoujours greater compte than the Vérifiez lemanual. voyant d’état vertwhen de l’unité GenerLink™ est allumé. la capacité de votre générateur. Voir les exemples de Tableaux présents Cette lumière est située sur le collier derrière le cordon de connexion sous system/device is designed to handle. dans ce manuel. Verify the green status light the GenerLink™ unitd’état is jaune peut votrethat compteur électrique. (Voiron Schéma 1). Le voyant Vérifiez que le voyant d’état vert de l’unité GenerLink™ est allumé. illuminated. This lightsur isc’est located thenormal. collar behind the connection également être allumé, touton à fait Power Cord: See Connection Cette lumière est située le Cord collier derrière le cordon de connexion sous cord below your electric meter. (See Diagram 1). yellow votre compteur électrique. (Voir Schéma 1). Le voyantThe d’état jaune status peut light may also be illuminated, this isnormal. a normal également être c’est tout fait Power Outage: Aallumé, temporary loss àof electric powercondition. or temporary disconnection from the electric utility. Q ■ Q Q ■ Q Q ■ Q VERT ROUGE ROUGE Red Status Lights: GenerLink™ status lights are designed to display power conditions with the GenerLink9R\DQWVG·(WDW unit, the utility and the portable generator. JAUNE Status Lights Yellow JAUNE 9R\DQWVG·(WDW Courant : Le débit auquel l’électricité circule, mesuré en ampères. PanneauPanneau Électrique : Voir: Panneau Électrique Voir Panneau Électrique rateÉlectrique at which electricity flows, measured in amperes. tous Current: The plein Frequently : Appareils amovibles qui lient un circuit la boîte à fusibles.Un Un FusiblesFusibles : Appareils amovibles qui lient un circuit à laà boîte à fusibles. Asked Questions 19 dispositif surtension non réarmable. Electric Panel: SeedeBreaker dispositif de surtension nonPanel réarmable. ls. Fuses: Removable that link circuit atl’énergie the fusemécanique box. A non-resettable Générateurdevices : Une machine quia convertit énergie Générateur : Une machine qui convertit l’énergie mécanique enenénergie électrique. overcurrent device. Troubleshooting Tips 22 électrique. GenerLink™ : Un dispositif ressemblant à un collier de cinq pouces installé Generator: A machine that converts mechanical energy into electrical energy.et derrière compteur électrique, qui vous permet connecter GenerLink™ : votre Un dispositif ressemblant à un collier dedecinq poucesfacilement installé en toute sécurité un générateur portable au système de câblage existant de votre derrière votre et24 Glossary of compteur Terms électrique, qui vous permet de connecter facilement domicile. GenerLink™: A five-inch collar-like device installed behind your electric en toute sécurité un générateur portable au système de câblage existant de votre meter, which allows you to easily and safely connect a portable generator to GenerLok™ : GenerLok™ est un connecteur de verrouillage unique, domicile. exclusivement disponible pour GenerLink™. your home’s existing wiring system. GenerLok™ : GenerLok™ est un connecteur de verrouillage unique, exclusivement disponible is pour GenerLink™. GenerLok™: GenerLok™ a unique fitted locking connector, exclusively available for GenerLink™. 5 24 iii 24 24 Schéma 1 Diagram 1 necessary to continue running an Running Wattage: The amount of energy VERT Green Schéma 1 appliance once it has started. Start-up Wattage: The amount of energy needed to first start an appliance. This Blue BLEU BLEU amount is usually larger than the running wattage for appliances with motors (refrigerator). It is usually the same for appliances without motors (lights). l’unité GenerLink™ n’émetwith pas d’alarme sonore constante. SubVérifiez Panel:que Device used in connection a transfer switch designed to bypass Vérifiez que l’unité GenerLink™ pas sonore constante. Cela nethat peut se produire qu’avec des unités équipées d’une protection Verify the GenerLink™ unit isn’émet notload emitting a constant audible a breaker panel and limits the amount of ord’alarme number of appliances that can contre les surtensions en option (Modèle #MA23-S/MA24-S). (Voir Cela ne peut se produire qu’avec des unités équipées d’une protection This can only occur with units equipped with optional la surge be alarm. placed on a generator. section Sonore dans manuel) contreAlarme les(Model surtensions en ce option (Modèle #MA23-S/MA24-S). (Voir protection #MA23/24-S). (See Audible Alarm section in thisla section Alarme Sonore dans ce manuel) manual). Surge: A power disturbance known also as a transient voltage. or A brief but extreme burst of energy. Q ■ Q Surge Protection: Any device designed to limit or eliminate transient voltages from entering power, signal, telephone or data lines. 1 1 25 1 Troubleshooting Tips Status Lights GenerLink™ Problem is equipped with one blue status light, one green status light, one yellow status light, and faultto status light. (Seeduring Diagram 1) with utility The GenerLink™ will one not red transfer the generator testing power present. In the event of a power outage, none of the status lights will be Cause illuminated until generator power is provided. The GenerLink™ unit is equipped with a lockout circuit that prevents transfer to generator Green Statuspower Lightif the load on the home exceeds 50-amps. The yellow status light will illuminated if the load exceeds 50-amps When the green be status light is illuminated utility power is present. This Solution / Testing represents a normal condition. If normal utility-supplied power is present in 1. Disconnect your home (youthe are generator. not powering your home with a generator) and the green 2. Reduce the load by turning off ALL the circuit breakers theunit house status light is NOT illuminated, maintenance is required andinthe must be 3. Confirm that the yellow status light is not illuminated serviced. Do not, under any conditions, attempt to remove or repair 4. Reconnectyourself. and restart the to generator. GenerLink™ (Refer Terms and Conditions for service instructions) 5. Restore load equal to or less than the capacity of generator. 6. Operate loads using your generator. Red Status household Light 7. Do not, under any conditions, attempt to remove exists or repair The red status light indicates an abnormal condition andGenerLink™ GenerLink™’s yourself. safety circuits were initiated. Illumination of the red status light does not indicate an unsafe condition exists. It is normal for the red status light to Problem illuminate when GenerLink™ cycles between generator and momentarily GenerLink™ utility power. will not continuously connect the generator to the loads or it periodically cycles the loads on and off. IfCause the red fault status light is illuminated continuously, DO NOT CONNECT a GenerLink™ is equipped with loadissensing capabilities. If itcontact detectsyour a Utility generator to GenerLink™. Service required, immediately load Installer. that exceeds continuous load rating, it will orconnected the Approved (Referthe to 50 theamp Terms and Conditions for service instructions) automatically disconnect the generator for a short period of time. YSolution ellow Status Light The yellow light indicates through that the ahousehold load is greater thanconnector. 30 amps. It is Reconnect GenerLink™ 20-amp, 30-amp or 50-amp normal for the yellow status light to be illuminated while utility power is present. ProblemThe load must be reduced before the GenerLink™ unit can be operated with portable generator. Reduce the load by turning off circuit breakers The agreen indicator light on GenerLink™ is not illuminated when utilityin the breaker power ispanel. present. Cause Blue Statusstatus Lightlight on the bottom of the GenerLink™ must be illuminated The green When bluepower statusislight is illuminated, powerthis is present. This an when the utility present. If it is notgenerator illuminated, may indicate represents the generator is properly abnormalthat condition that may requireconnected service. to the GenerLink™ and providing generator Solutionpower. 1. Call for service. (Refer to the Terms and Conditions for service instructions) ! or use theWARNING 2. Do not attempt to test GenerLink™ with a generator until the condition is corrected. If the green status light is NOT illuminated when 3. Do not, under any conditions, attempt remove and/or repair GenerLink™ utility power is present, or thetored fault status light IS illuminated, a potential hazardous yourself. 222 condition may exist. Contact your electric utility or authorized installer. Audible Alarm Problem After the generator is turned off and utility power is present, the house load begins to cycle on and off. This section only applies to GenerLink™ units equipped with optional Cause surge connected protection. the product label on unit collar for the model While to Check the generator, GenerLink™ may have suffered an internal number. Units with a model number MA23/24-S contain the whole failure. house surge suppression system. Solution 1. Reduce the load by turning off all circuit breakers in the house. units equipped with optional surge protection are also equipped 2.GenerLink™ Reconnect and restart the generator. an audible alarm. alarm will continuously if the surge 3.with Restore load equal to The the capacity of sound generator. require service. (Refer to generator. the Terms and Conditions for service 4.components Operate household loads using your Do not, under anyTerms conditions, attempt tofor remove repair 5.instructions) Call for service. (Refer to the and Conditions serviceorinstructions) yourself. 6.GenerLink™ Do not, under any conditions, attempt to remove or repair GenerLink™ yourself. If the alarm is sounding, you CAN CONNECT a generator to GenerLink™. The audible alarm is an indication that service may be required. An authorized utility technician or licensed electrician must service the device. (Refer to the Terms and Conditions for service instructions) Please refer to page 22 for GenerLink™ testing, while utility power is present. 3 23 Procédures de Démarrage Q. IStart-Up have meter-based surge protection, but want GenerLink™. Should Procedures I get hard-wired surge protection? Voici les procédures de démarrage de GenerLink™. Pour les procédures de A. If your GenerLink™ unit is equipped with whole house surge protection it démarrage du générateur, veuillez vous référer au mode d’emploi du fabricant du will eliminate needstart-up for meter based or for hard wired surge protection devices. The following the are the procedures GenerLink™. For generator startgénérateur. up procedures, please refer to the generator manufacturer owner’s manual. ÉTAPE 1. Éteignez les my disjoncteurs votrefrom panneau Q. Why can’ttous I run whole de house a portable generator? électrique. (Voir Schéma 2) A. The appliances in the average home consume relatively low (See amounts of 2) STEP 1. Turn off all of the circuit breakers in your breaker panel. Diagram electricity to operate they are started. However, ÉTAPE 2. Déplacez votre once générateur et positionnez-le afin many of them require a significant amount ofauelectricity to™start up theduappliances. de pouvoir le connecter GenerLink . À l’aide cordon Please review the appliance guide to determine thelastart-up wattage required for individual 2 d’alimentation GenerLok™, insérez fiche à Diagram quatre lames appliances. du cordon de connexion dans la prise de courant de L20, L30 ou 50 ampères, 120/240V du générateur. Q. What happens when the utility power is restored and my generator Schéma 2 STEP 2.pas Move your generator positionà to be conN’essayez dethrough brancher votre into générateur l’aide d’un is operating GenerLink™? cordon de to connexion qui n’est pas équipé de GenerLok™. N’essayez pasOnce nected GenerLink™. Using GenerLok™ A. Your generator continues to the power your homepower until you turn it off. de vous connecter à une prise de générateur à trois lames ou à une prise cord, insert the four-blade plug on the connecting cord you turn off your generator, GenerLink™ will automatically switch yourdehome courant supérieure à 50orGenerLink™ ampères. la asection dusafety Cordon d’Alimentation into L20-, L30-, 50-amp, (Voir 120/240-volt outlet on the generator. back the to utility power. has built-in feature that prevents GenerLok™ de ce manuel) back feeding the generator’s power into the utility lines, eliminating hazardous Do not attempt connect your generator a connection that ÉTAPE 3. Pour brancher le for cordon d’alimentation deusing GenerLok ™, alignez cord le conditions for youtoand utility service personnel. is not fitted with Do not attempt to connectiltoy aura a threecordon avec l’avant deGenerLok™. la prise GenerLink ™. Insérez le connecteur, un blade generator outlet orconnecteur one rated s’enclenche. higher than(Voir 50-amps. (See Q.deDoes my utility meter continue to run when using GenerLink™ bruit claquement lorsque le Schéma 3) the GenerLok™ Power Cord section of this manual) with my generator? A. No, your utility meter will only run when the utility is providing electric ™ GenerLok™ ne peut using se connecter correctement: Remarque :To Generlok power3.to your When GenerLink™, with your STEP plughome. the power cord, align with theportable front ofgenerator, the you are automatically disconnected from the utility power and will not receptacle. Insert thecorrectement connector, there will besupply snapping sound siGenerLink™ le cordon d’alimentation n’est pas aligné avec laa prise reconnect until turn off your generator. when the ™ connector locksde inclaquement) place. (See Diagram 3) GenerLink (pasyou de bruit Q Q. How can I tell cannot when the utility power is restored? Note: GenerLok™ be connected successfully: A. There are four indicator lights on GenerLink™, one green, if the connector does not lock in place (no snapping sound)one yellow, one blue and one red. When the green light is illuminated, this represents a normal condition where utility power is present. When your blue light is illuminated, this represents the cord set is connected to the GenerLink™ correctly. When your utility has restored power Schéma 3 you can de-energize and disconnect your Diagram 3 generator from GenerLink™. If the red light is illuminated at any time or in conjunction with the green light, there is a potential problem and you should have the unit serviced immediately. (Refer to the Terms and Conditions for service instructions) ■ Q. CanGenerLink™ I Prise use GenerLink™ during inclement weather? GenerLink A. GenerLink™ is™completely sealed inside the meter socket and does not Receptacle represent a hazard; however, generators should not be operated during rain or snow unless they are protected from the elements. Please consult your generator Connecteur manufacturer, distributor and/or owner’s manual for instructions on the safe GenerLok™ GenerLok ™ operation of your generator. Connector 4 4 20 Q. Quel est l’entretien nécessaire pour GenerLink™ ? R. Deux fois par an, testez l’unité GenerLink™ avec le cordon d’alimentation Q. What maintenance is required for GenerLink™? STEP 4. Turn off the idle setting (if present) on your generator. This will ensure GenerLok™ afin de vérifier son bon raccordement. Si le cordon GenerLok™ A. Twice agenerator year test will the operate GenerLink™ unit withspeed the GenerLok™ power cord to that your at the correct and voltage. ne s’enclenche pas, utilisez une graisse diélectrique uniquement sur les quatre ensure connectivity. If GenerLok™ cord does not snap into place, usepas a petits roulements à billes situés sur le connecteur GenerLink™. N’utilisez dielectric grease only on the four small ball bearings located on the STEP 5. Review the generator starting procedures in the generator owner’s de WD40 sur les composants du GenerLink™ ou le cordon d’alimentation GenerLink™ connector. Dogenerator. not use WD40 on any components of the manual and then start your GenerLok™. GenerLink™ or GenerLok™ power cord. Q. STEP Que se passe-t-il si le générateur en surcharge ? with optional 6. If your GenerLink™ unitest is NOT equipped R. Votre générateur devrait avoir un disjoncteur qui s’activera cas7. de Q. What happens(Model if the generator gets overloaded? surge protection #MA23/24-S) please skip to en Step surcharge. S’il ne possède pas cette fonctionnalité, il ne peut pas être utilisé A. Yourstarting generator should have the a circuit breaker that activate in the If after your generator, GenerLink™ unitwill begins emitting a event avec GenerLink™. Siitledoes disjoncteur duthis générateur se is déclenche, éteignez of an overload. notIShave feature, not suit-able for use with constant audibleIf alarm, IT STILL SAFE TOitOPERATE YOUR tousGenerLink™. les disjoncteurs ménagers de votre panneau d’électricité, réinitialisez le Ifwith the generator’s circuit breaker trips, turnthat off the all the household GENERATOR GenerLink™. Thele alarm indicates surge disjoncteur sur le générateur et redémarrez générateur. Veuillez vous référer circuit breakers in your breaker panel, reset the circuit breaker the protection components may générateur require service. Warranty andon Service au manuel d’utilisateur de votre pour (See obtenir des instructions generator, and restart the generator. Please refer to your generator owner’s Section in this manual) complètes sur l’utilisation sécuritaire de votre générateur. manual for complete instructions on the safe operation of your generator. Q. STEP Où doit-on placer le générateur ? 7. Select the appliances that require emergency power. Note the capacity R. N’oubliez pas, les gaz d’échappement duplaced? générateur contiennent du manual. Q. Where shouldand therefer generator be of your generator to the Appliance Energy Guide in this monoxyde de carbone mortel. Le générateur ne doit jamais fonctionner A. Remember, generator exhaust gases contain deadly carbon monoxide. The à l’intérieur, cela inclut les be sous-sols, les inside, vides sanitaires et/oubasements, les garages crawl spaces generator operated this includes Locate theshould circuitnever breakers attenants. Veuillez consulter le manuel de l’utilisateur de votre générateur Diagram 4 for and/or garages. Please consult your generator owner’s manual in yourattached home’s breaker pour obtenir des instructions complètes sur l’emplacement sécuritaire et sur le complete instructions on the safe location for and operation of your generator. panel (See Diagram 4) for fonctionnement de votre générateur. the appliances you can Breaker Panel What a power cord? Q. Q. Qu’est-ce cordon support andisqu’un turn them on d’alimentation ? R. Un d’alimentation A. A cord of: composé de : onecordon at power a time. Startconsists with est Q large un aconnecteur GenerLok™ standard qui se will connectera auGenerLink™, GenerLink™, standard GenerLok™ that attach to ■ motor loads first, such connector Q as un cable a quatre fils de calibre 8 avec MA24 ou 10 avec cable MA23 qui a four wire, Motors 8 gaugerequire with MA24 10 gauge MA23 cable that isest ■ refrigerators. 2 to 3ortimes morewith power to start than other Q electrical isolé, résistant, certifié pour un usage extérieur, imperméable a lepreuve du heavy duty, rated, fire andtowater-resistant and ■ insulated, appliances. Allowoutdoor generator operation stabilize before starting the feu isetappropriate de leau à l’eau for et cords upmotors to 60 feet ampor circuit ■ next load. Next, start smaller suchforasaa50ceiling ventilating fan. Then Q ■et convient aux cordons jusqu’a 60 pieds pour circuit de 50 ampères appropriate NEMA yourasun generator. startan smaller appliances withconnector no motorsforsuch lights. Q Your un connecteur NEMA correspondant à votre générateur generator may have a 20-amp, 30-amp or 50-amp, 120/240-volt output Votre générateur peut avoir une sortie 120/240 volts de 20 ampères, 30 ampères The that will require aisL14-20-amp, L14-30-amp or 50-amp, connector. STEP 8. When it time toun refuel your generator, turn offNEMA allampères, of your home’s ou 50 ampères qui nécessitera connecteur NEMA de L14-20 length of the power cord shouldoffbethe as generator, close to theand actual measured distance circuit breakers before turning refuel according your L14-30 ampères ou to 50the ampères. La longueur du in cordon d’alimentation doittoêtre from the meter generator as possible order tothe maintain your generator owner’s manual. Then begin with Step 1 of Start-Up Procedure aussi proche que possible de la distance mesurée du compteur au générateur afin generator’s power quality. to reconnect loads/appliances. de maintenir la qualité de l’alimentation de votre générateur. Q. Q. Que faireifsimy le connecteur de mon générateur ne possède pas or de locking What generator connector does not have a straight connecteur droit ou de verrouillage L14-20, L14-30, ou 14-50 ? L14-20, L14-30, or 14-50 connector? R. Certains sontfitted équipés deconnectors connecteursthat quiare ne not sontL14-20, pas L14-20, A. Somegénérateurs generators are with L14-30, L14-30 ou 14-50. Consultez votre fournisseur local ou un revendeur agréé Reseller or 14-50. Consult with your local utility or a GenerLink™ Authorized GenerLink™ pour déterminer si votre générateur peut êtrewith utilisé pour se WARNING ! to determine if your generator can be used to connect GenerLink™. connecter à GenerLink™. yourde generator, consult the Q. Que se passe-t-il si jeifsouhaite le retrait GenerLink™ de mon Q. What happens IBefore wantrefueling GenerLink™ removed from mydomicile home?? manufacturer’s instructions as found in the R. Pour enlever, remplacer votre GenerLink™, vous devez contacter A. To remove, replace,ou orréparer repair your GenerLink™, you must contact anun generator owner’s manual. Installateur Agréé. Seuls les techniciens autorisés par le service ou les Approved Installer. Only technicians authorized by the d’électricité electric utility or électriciens peuventmay avoir accès à GenerLink™. Ne tentez aucune licensedagréés electricians have access to GenerLink™. Do pas, not,dans under any circonstance, d’enlever réparerand/or GenerLink™ vous-même. yourself. conditions, attemptoutoderemove repair GenerLink™ 5 2121 ÉTAPE 9. Si le disjoncteur du générateur se déclenche pendant le fonctionnement ou la configuration, éteignez tous les disjoncteurs du panneau électrique, réinitialisez le disjoncteur du générateur et redémarrez le générateur si nécessaire. Sélectionnez reconnectez les charges en suivant lesorprocédures deetProtection lesoff Surtensions et Informations STEP IfSpécifications the generator’s circuit breaker trips during operation setup,Techniques turn Surge9.Protection Specifications andContre Technical Information Contre les Surtensions et Informations résumées àcircuit l’Étapebreakers 7. de Protection off allSpécifications in the breaker panel, reset the circuit breaker on Techniques the Tension de Ligne Nominale if: necessary. generator, and restart the generator Select120/240 loads le Nominal Line Voltage: 120/240 ÉTAPE 10.Tension Pour savoir quand l’alimentation électrique a and été reconnect rétablie, vérifiez de Ligne Nominale : Max Cont. Tension de Fonctionnement : 250 following theOperating procedures summarized in Step 7. 120/240 Max Cont. Voltage: 250 voyant d’état vert section Voyants de Si le voyant MaxFréquence Cont.(Voir Tension de Fonctionnement : 250ce de la Fonctionnement : d’État 60manuel). Hz Operating Frequency: 60 Hz Fréquence de Fonctionnement : 60 Hz Courant de Surtension Total : d’électricité est 100présente 000 A et vous vert est allumé, l’alimentation du service STEP 10. To determine whenTotal utility hasMode been check theL1green Total Surge Current: 100,000 A:restored, Courant de Surtension : powerPar 100 000 AA Courant de Surtension Maximum 50 000 -G pouvez vous reconnecter au service. status light (see Status Lights section in this manual). If the green light MaxCourant Surge Current Per Mode: 50,000 A L1 de Surtension Maximum Par Mode : 50 000 A A- G L1 -L2 Gis- G 50 000 illuminated, utility power is present and you can reconnect to -the 50 000 AL2 L2 - G 50,000 A G utility. Pour vous reconnecter à votre service d’électricité : Type de Circuit : Haute Énergie Parallèle Type de Circuit :de Haute Parallèle To reconnect to your electric utility: Température Stockage : -40° à +High 160° Fl’unité (-40° àGenerLink™ + 70° C) Circuit Type: Parallel Energy A. Éteignez votre générateur. Attendez-vous àÉnergie entendre Température de Stockage : -40° à + to F (-40° à + à70° C) C) Température de Fonctionnement : -40° -40° à160° ++160° 140° FF (-40° + +70° 60° Storage Temperature: (-40° to C) émettre un « clicde »delors de la transition d’alimentation. Ilàs’agit d’une simple Température Fonctionnement : -40° à + 140° F (-40° + 60° C) Altitude Fonctionnement : Niveau de la Mer 12 000 piedsC)(3658 A. Turn offTemperature: your generator. Expect to hear-40v a ‘clicking’ sound from the Operating to +140° F (-40° to +60° vérification afin de s’assurer que le service d’électricité a été restauré. Altitude de Fonctionnement : Niveau de la Mer àThis 12 000 (3658 Mètres) GenerLink™ unit when the power transition occurs. is apieds simple Operating Altitude: Sea Level to 12,000 feet Mètres) B. Sur votre panneau réglez tous(3,658 les been disjoncteurs verification thatélectrique, normal utility service has restored. sur la position Meters) Performance: « allumé ». Performance: ANSI/IEEE C62.41 : B. On your breaker set all circuitle600 breakers position. Pour Performance: ANSI/IEEE C62.41 : débrancher Catégorie A3panel, 200A V to the C. Vous pouvez maintenant générateur de‘on’ GenerLink™. Catégorie A3 200A 600 V ANSI/IEEE C62.41: Catégorie B3 500A tirez doucement 660 Vsur l’anneau de verrouillage débrancher GenerLink™, C. You can now the generator660 from GenerLink™. To unplug Catégorie B3 unplug 500A V Catégorie C1 3000A 690 VV Category A3 200A 600 métallique situé hautpull du connecteur GenerLok™. (Voir Schéma 5) Catégorie C1en 3000A GenerLink™, gently down on690 theV metal locking ring at the top of the Category B3 500A 660 V Rangez votre cordon d’alimentation dans5)un endroit et sécuritaire. Rejet du bruit EMI / (See RFI : Diagram -20 dB GenerLok™ connector. your sec power cord in a safe Category C1 3,000A 690Store V Jusqu’à Rejet du bruit EMI / RFI : Jusqu’à -20 dB and dry location. 15 EMI/RFI noise rejection: Diagram Schéma 5 5 6 18 18 18 Up to -20dB Questions Fréquemment Posées Frequently Asked Questions The GenerLok™ Power Cord Le Cordon d’Alimentation GenerLok™ Q. Ai-je besoin d’un générateur pour utiliser GenerLink ™? Cordon d’Alimentation R. LeOui. GenerLink™ est unGenerLok™ dispositif d’interconnexion qui vous permet de brancher votre générateur portable au système de câblage de Pour connecter votre générateur portabledirectement à GenerLink™, un cordon Q. Do Iconnecter need a generator in order to use GenerLink™? To Pour connect your portable generator to GenerLink™ a GenerLok™ power corddevient votre générateur portable à GenerLink™, un cordon d’alimentation GenerLok™ est nécessaire. Le cordon d’alimentation GenerLok™ votre domicile. Pendant une panne d’électricité, votre générateur A. Yes.seGenerLink™ is anéléments interconnection device that enables you to GenerLok™ connect d’alimentation GenerLok™ est nécessaire. Le cordon d’alimentation is required. The GenerLok™ power cord consists of three components: compose de trois : votre source d’alimentation de secours. GenerLink™ est conçu comme your portable directly se compose de generator trois éléments : to your home’s wiring system. During a A.une connecteur GenerLok™ alternative aux commutateurs de transfert coûteux et aux rallonges power outage, your generator becomes your source of emergency back-up A. A. GenerLok™ connector connecteur GenerLok™ B. connecteur pour votre générateur dangereuses. power. GenerLink™ is designed as an alternative to expensive transfer B. B.connector for d’alimentation your connecteur pour generator votre générateur C. cordon de calibre 8 ou 10 (4 fils) switches and hazardous extension cords. En quoi GenerLink™ est-il d’un commutateur de transfe d’alimentation de 8 différent ou 10 (4 fils) C. C. 8Q.orcordon 10 gauge power cord (4 calibre wire) R.LeGenerLink™ offre plusieurs Connecteur GenerLok™ : avantages par rapport aux commutateurs de Connecteur GenerLok™ GenerLink™ est équipé de: :GenerLok™, Q. How is GenerLink™ different from a transfer switch? transfert traditionnels TheLe GenerLok™ Connector: GenerLink™ est équipé de GenerLok™, un connecteur unique qui permet uneover traditional A. GenerLink™ offers several advantages transfer switches: GenerLink™ is equipped GenerLok™, Q GenerLink™ estwith installé au compteur électrique, à l’extérieur de votre un connecteur unique qui permet une connexion rapide et facile à votre ■ GenerLink™ is installed outside your home at the electric meter lessvous n’avez a unique domicile, connectoren that allows for quick and Et, dans la plupart desincas, moins de 30 minutes. connexion rapide et facile àmost votrecases, you do not need to be at home for générateur portable. GenerLok™ than 30 minutes. And, invous easygénérateur connection tolorsqu’il your portable generator. besoin d’être chez pour àl’installation de GenerLink™. L’installation portable. GenerLok™ s’enclenche est raccordé the GenerLink™ installation. Installation of a transfer switch can take GenerLok™ locks in place when connected d’un commutateur de transfert s’enclenche lorsqu’il est raccordé à paspeut GenerLink™. GenerLok™ n’est un prendre de deux à trois heures et about two to three hours and requires re-wiring your electric system. to GenerLink™. GenerLok™ islenot a unla électrique GenerLink™. n’est pas connecteur fileté. Par conséquent, nécessiteGenerLok™ de recâbler système de home’s votre domicile. threaded connector. Therefore, twisting connecteur fileté. Par conséquent, la ofn’est torsion de la douille de verrouillage QpasAvec vous la possibilité de sélectionner les you appareils q ■ With GenerLink™, you have the flexibility of selecting the appliances desleeve la GenerLink™, douille de verrouillage n’est thetorsion locking is pour not necessary toavez ensure nécessaire assurer une bonne vous souhaitez utiliser depuis le panneau électrique de votre domicile, jusq want to run from your home’s breaker panel, up to the capacity of your pas nécessaire pour assurer une bonne : GenerLok™ a tightconnexion. connection.REMARQUE NOTE: GenerLok™ connexion. REMARQUE : GenerLok™ la capacité de votre générateur. La plupart des commutateurs de transfert generator. Most basic transfer switches have 6 to 8 hard-wired circuits. This sera toujours installé sur une extrémité du will always be fitted on one end of the power sera toujours installéofsur une6extrémité du câblés. cordon d’alimentation limits the number circuits can connect to Cela the transfer switch. base comportent de àyou 8 circuits limite le nombre de circuits cord. cordonque d’alimentation vous pouvez connecter au commutateur de transfert. Le GenerLink™ Connecteur du Générateur : ■ uses your existing TheSince Generator Connector: Anneau Locking Ring Verrouillage breaker panel, you can run any large Le du QConnecteur GenerLink™ utilise votre panneau électrique vous GenerLink™ estGénérateur connecté à :layour prise secteur 120/240 volts du existant, générateur à l’aide 120 orPuisque 240-volt appliance to generator’s capacity. Your well pump, GenerLink™ is connected to àup the generator’s AC receptacle GenerLink™ est connecté la prise secteur120/240-volt 120/240 volts du générateur àusing l’aide d’un cordon d’alimentation GenerLok™ avec gros la connexion appropriée pour pouvez faire fonctionner n’importe quel appareil de 120 ou 240 volts water heater,power sump pump, electric range,avec clothes dryer and electric a GenerLok™ cord with the appropriate generator connection. d’un d’alimentation GenerLok™ la connexion appropriée pour lecordon générateur. Les générateurs possèdent différents types de prisesvotre selon le type à la capacité de votre générateur. Votre pompe de puits, chauffe-eau baseboard heat aregénérateurs some of receptacles the appliances canon beprises runtype on aof generaGenerators have different types of depending the le générateur. Les possèdent différents types de selon leCertains type devotre générateur, lejust type de puissance fourni, et that laélectrique, taille du générateur. pompe de puisard, votre cuisinière votre sèche-linge et rotation basis with GenerLink™. Many transfer switches and sub panels générateur, lesont type de puissance fourni, taille du générateur. Certains tor,dethe type of power provided, andune the size et ofdela the generator. générateurs conçus pour sortie seulement 120Some volts generators ou seulement vos plinthes électriques ne sont que quelques-uns des appareils qui peuven have only one or two 240-volt circuits rated at 15 or 20-amps. Heavier générateurs sont conçus pour une sortie de seulement 120 volts ou seulement 240for volts ; aucun ne convient pour alimenter domicile via GenerLink™. are rated only 120-volt or only 240-volt output;votre neither are appropriate for être utilisés en rotation avec GenerLink™. De commutateurs 240 volts ; aucun convient pour alimenter votre domicile via loads, such as hotnethrough water heaters electric ranges, maynombreux not beGenerLink™. Si votre générateur n’a pas deand prise secteur degenerator 120/240 volts, ilnot ne have convient d powering your home GenerLink™. If your does Si votre n’a pas deGenerLink™. prise secteur de 120/240 volts, il ne convient etbysous-panneaux ont seulement un ou l’une deux circuits de volts pastransfert à générateur une utilisation avec Recherchez prises du 240 Schéma accommodated these transfer switches and sub panels. a 120/240-volt AC receptacle, it is not suitable for use withdes pas 6à sur une utilisation avec Ces GenerLink™. Recherchez l’une des prises duchauffe-eaux Schéma votre générateur. prises sont conçues pour une sortie de 120/240 volts, de 15 ou 20 ampères. Les charges plus lourdes, telles que les GenerLink™. Check your generator for one of the receptacles in Diagram 6. 6Issur générateur. Ces prises sontpeuvent conçues pour une sortie de en 120/240 volts, cevotre qu’il vous faut pour faire fonctionner votre domicile. Si votre générateur et les cuisinières électriques, ne pas être prises charge Q. there any potential for damage to my appliances? These receptacles are rated for 120/240-volt output, which whatgénérateur you need ne toparneces ce qu’il vouspas faut pour faire fonctionner votre domicile. Siisvotre possède l’une de ces prises, il ne doit pas être utilisé avec GenerLink™. Votre A. GenerLink™ is designed to function as an interconnection device and commutateurs de transfert et sous-panneaux. runpossède your home. If your generator notsera have oneutilisé of these receptacles, it Votreavec pasd’alimentation l’une de ces prises, ildoes ne doit pas équipé être avec GenerLink™. cordon GenerLok™ d’une prise mâle compatible serves tobe connect your generatorsuivantes. tosera your home. There is no risk ofwill damage should not with GenerLink™. Your GenerLok™ power cord cordon GenerLok™ équipé d’une prise mâle compatible desused prises du générateur Q.l’une Yd’alimentation a-t-il un risque de dommages pour mes appareils ? be avec to your appliances created by the GenerLink™ device. You should exercise fitted aprises male du plug compatible withfonctionner one of the following generator l’une des générateur R.with GenerLink™ est conçusuivantes. pour comme un dispositif care when selecting your generator to ensure you are buying a high quality receptacles. d’interconnexion et sert à connecter votre générateur à votre domicile. Il n generator. aucun risque d’endommager vos appareils créés par le dispositif GenerLink™ Diagram 6 lors6de sélection votre générateurcan pour voususe assurer Schéma Q. I wantSoyez surgeprudent protection forlamy homede and appliances, I still Schéma 6 d’acheter un générateur de haute qualité. GenerLink™? A. Yes, now available with an feature pour – surgema maison et Q. GenerLink™ Je veux uneisprotection contre lesoptional surtensions protection. GenerLink™ with surge protection will protect your home mes appareils, puis-je toujours utiliser GenerLink™ ? and wired appliances from surges over 600 volts. R. Oui, GenerLink™ est maintenant disponible avec une fonction optionnelle - protection contre les surtensions. GenerLink™ avec 7 7 19 7appare protection contre les surtensions protégera votre domicile et vos câblés contre les surtensions de plus de 600 volts. TSurge echnical Fact Sheet Protection (Optional MA23/24-S) The Connection WORKSHEET A Cord: Connection cords are typically 20 to 60 feet long, with a maximum Generator Size: recommended length of 60 feet for a 50-amp circuit. To determine the correct (Watts) cord length, follow these easy steps: B C D E Load Start X Run Watts = Load STEP 1. Select a location for your generator when it is being used with Factor Watts GenerLink™. Consult your generator manufacturers owner’s manual for instructions on the acceptable placement of your generator. = X STEP 2. Measure the length of the cord you will need by calculating the distance from the installed GenerLink™ to your the = X generator, including vertical distance from the electric meter to the ground. = X The length of the power cord should always be as close as possible to the actual measured distance from the electric meter in order to maximize your generator’s = during use. X be fully unrolled power quality. Additionally, the power cord must = X NOTE: The GenerLok™ power cord is the only power cord approved for use with GenerLink™. The GenerLok™ connector can only = be used with X GenerLink™. It is not compatible for use with any other electric appliance/device. F Lights Wattage Number 60 X = 100 X = GenerLink™ and Technical To determineSpecifications if your GenerLink™ unit Information is equipped with surge protection, check the product label on the collar of the device for the model number Physical: MA23/24-S. Diameter: 6 ¹�₂ in. Depth: 5 ¹�₄ in. What are Surges? Weight 5 ¹�₂ lbs A surge w/o is a surge: sudden, unpredictable, powerful increase in voltage that can Weight surge:household appliances 5 ³�₄ lbs and electronic equipment. Surge damage with or destroy Socket 200 surges Amp, 4orjaw damageStyle: can happen all at once inRing casesorofRing-less, high voltage over a period of time when lower voltage surges are experienced consistently. Electrical: Source 200 Ampere Service or Surges. Less How to Compatibility: Protect Your Home and Appliances from Voltage Withstand Amperesand rmsdata symmetrical at .5 Surges can Current: occur on power, cable14,000 TV, telephone lines. They arepf, 240 60 Hzof6000 Amperes for 6on cycles caused by many sources: lightning, theVolts, switching utility equipment the .7 - .8 pf, 240 Volts, 60 Hzfrom a nearby electric grid, electrical accidents, at heavy motor or heavy loads † Generator , 120/240 Volt air industry orInput: locally, by microwave10kW ovens,Continuous laser printers and copiers, 7.2kW MA-23 conditioner compressor motors and evenContinuous lights beingfor turned on and off. Connection: Proprietary GenerLok™ QuickConnect Power Cord GenerLink™ with Surge Protection: Operational: Protects household equipment including appliances and hard-wired systems Transfer Type: not protected by power strips.Break-Before-Make Plus, it provides enhanced protection for Transfer Delay: electronics. 2-3 Seconds household Life Provides Cycle: protection beyond typical 300,000 Operationspower strips and plug-ins. point-of-use Temperature -30°C 60°C External Produces Range: an audible alarm when thetodevices requires Ambient service. Protects against spikes up to 100,000 amps on the electric system. Features: Provides a white goods warranty of $1,000/appliance and/or $10,000/house. Generator Input Protection: Generator Volts Is meter-based and will provide the first Input line ofVoltage defense≥at200 your home’s Overcurrent ≤ 40surges. A service entrance and for yourSupplemental wired appliances from voltage (Refer to the Terms and Conditions for service instructions) Utility Input Protection: Utility Input Voltage ≥ 180 Volts Over-Temperature Trip ≥ 105°C To protect sensitive plugged-in appliances and equipment, you should combine GenerLink™ (with surge protection) with outlet-strip/ plug-in surge protectors. Load Protection: Integrated Whole-House Surge Protection Purchase high quality plug-in strips to protect sensitive equipment and MA 23/24-S Only (Optional) appliances such as your computerModel and audio/visual equipment. Always consult Type 1before - 75kAinstalling per phase your specific appliance owner’s manual plug-in surge strips. ■ ■ ■ ■ ■ ■ ■ 150 = X Total: G Status Indication: Long-life LED indicators show utility power availability and/or fault presence Listings: UL 1008M - Meter socket transfer switch † 8 16 3 hours at 25°C/ 77°F ambient *When protected by max 200 A circuit breaker in series with 100 A branch circuit breaker 17 9 Remarques sur le Guide d’Utilisation des Appareils Safety Tindiquées ips Notes to Appliance Usage Guide Les puissances dans le Guide Énergétique des Appareils sont des The wattagesLaon the Appliance areappareils estimates. The estimations. puissance estimée Energy requise Guide pour vos peut êtreestimated facilement wattage required for your appliances can be easily calculated. (NOTE: calculée. (REMARQUE : 1 kW = 1 000 watts, 2 kW = 2 000 watts et ainsi not wait for an 2emergency to learn toestconnect generator and 1DokW=1000 kW=2000 watts andhow so on.) for finding de suite). La watts; formule pour trouver la puissance : The Voltsformula xyour Ampères = Watts select loads to GenerLink™. (See (running). Setup Procedures for wattage is: Volts x Amps = Watts Always usedetailed starting factor when (en fonctionnement). Utilisez toujours le facteur de démarrage pourinformation.) calculer la charge électrique requise pour votre générateur. Sélectionnez appareils que calculating electrical load requirements for your generator. les Select the appliDo notwant connect the GenerLok™ cord to GenerLink™ if determine the red vous souhaitez utiliser et ajoutez les puissances de wattages démarrage pour déterminer ances you to operate and add thepower starting together to si elles peuvent toutes en même sansexceeding dépasser lathe capacité de of fault status light isfonctionner continuously illuminated. if they can all be operated at the same timetemps without capacity votre générateur.NOTE: REMARQUE : Lescircuit disjoncteurs individuels de votrepanel panneau your generator. individual breakers on your breaker may électrique peuvent plus d’un appareil. Déterminez toujours à quels Never connect or disconnect the GenerLok™ power cord to/from your control more than contrôler one appliance. Always determine which appliances/loads disjoncteurs lesthe différents appareils/charges. portablesont generator while generator is operating. Turn off the portable are connected toconnectés specific breakers. generator and turn off all circuits in your breaker panel before connecting or disconnecting the power ATTENTION ! cord. CAUTION ■ ■ ! ■ ■ N’allumez pas la thermopompe ou la Before using the check the cord DoGenerLok™ not turn on yourpower home’s cord, heat pump or central air for exposed wires climatisation centrale de votre domicile lorsque conditioning while using GenerLink™. The starting and/or frayed insulation. vous utilisez GenerLink™. La puissance de wattage for these devices exceeds GenerLink™’s démarrage de ces appareils dépasse la capacité Keep the power cord in40-amp a dry,capacity. destored GenerLink™ desafe 40 location ampères. when not in use. Ensure that the GenerLok™ power cord is in a protected area where it will Worksheet Instructions not be damaged by lawn mowers, powerwattage tools oroutput vehicles. Instructions du Tableau Write down the maximum and continuous ratings for your Notez les puissances nominales maximales et continues de votre générateur generator in the boxes marked A. dansNever les cases marquées A. attempt to remove, repair, dismantle, modify, or alter GenerLink™ once it has been installed. Dans Énergétique Appareils, les that appareils que vous From le theGuide Appliance Energydes Guide, selectsélectionnez the appliances you wish to souhaitez utiliser inscrivez-les dans colonne B. Pour appliance, chaque appareil operate and writeetthem in column B.laFor each selected write its sélectionné, inscrivez facteur de run démarrage la puissance de D fonctionnement corresponding startinglefactor and watts inetcolumns C and respectively. correspondant dans les colonnes C et D. For each appliance have multiply the starting factor Pour chaque appareilthat queyou vous avezselected, sélectionné, multipliez le facteur de by the run watts and the results or the load watts columnlesE.résultats NOTE: ou Only démarrage par write la puissance de fonctionnement et in inscrivez la CAUTION puissance charge dans la colonne E. REMARQUE : Seuls les éléments qui items thatde start simultaneously should be tallied in column D. ! démarrent simultanément doivent être comptabilisés dans la colonne D. Always locate and operate your Finally,additionnez sum up all oftoutes the load wattages forde each appliance and lights in column E. Enfin, les puissances charge generator in accordance withpour the chaque appareil et les Add each appliances load watts and write the number in box number in box outlines lumières dans la colonnemanufacturer’s E. Ajoutez lainstructions puissanceasde charge G. de The chaque appareil in the generator owner’s manual. G represents the total amount of load you plan to run on your portable generator. et inscrivez le numéro dans la case G. Le numéro dans la case G représente Bequantité sure thattotale the total in box Gque does notprévoyez exceed the size in box la de charges vous degenerator faire fonctionner surA.votre générateur portable. Assurez-vous que le total dans la case G ne dépasse pas la Always a generator as large or larger than the estimates for both taille duselect générateur dans lathat caseisA. running and starting wattages. Sélectionnez toujours un générateur aussi grand ou plus grand que les estimations des puissances en fonctionnement et de démarrage. ■ ■ 10 14 14 Sélection d’un Générateur Portable SAMPLE WORKSHEET Selecting a Portable Generator Generator Size: (Watts) 9600 De quel type de générateur ai-je Bof Generator Do I Need? Cbesoin ? D E What Kindgrande Il y a une variété de générateurs portables disponibles à l’achat. Certains Load Start X Run Watts = Load There areadaptés a wide variety of portable for purchase. Some sont plus que d’autres pour segenerators connecter available à votre domicile. Lorsque vous Factor Watts are more suitable than others for connecting to your house. When selecting choisissez un générateur portable pour vous connecter à votre domicile, vous a portable generator to connect to your devez vous assurer que le générateur : house, you should ensure the Refrigerator = 3000 X 1000 3 n’endommagera pas les appareils/équipements generator: électroniques fragiles will not damage sensitive electronic offre la possibilité de démarrer les2 chargesXdes Sump Pump = 2000 appliances/equipment, 1000 moteurs nécessaires, pompe de provides the capacitycomme to startune needed motor puits ou de as puisard loads, such a well or sump pump Computer = 200 X 200 1 possède la prise à quatre fils 20-amp, de 20 ampères has the necessary four-wire 30- ou 30 ampères ou 50 ampères nécessaires se amp or 50-amp receptacle required to pour connect = 1200 X Fanconnecter (central) ¹�₄ hp 400 3 à GenerLink™ et to GenerLink™ and possède un connecteur de 120/240 volts has a 120/240-volt connector. = X À titre de guide, GenerLink™ devrait être utilisé avec un générateur qui possède suivantesthat : has the As a guide, GenerLink™ shouldlesbecaractéristiques used with a generator une puissance le plus gros moteur que = X following features: de pointe suffisante pour démarrer avous peakutiliserez rating sufficient to start the largest motor you will be running un automatic régulateur voltage de tension automatique an regulator F arrêtoil’ lorsque le niveau d’huile est faible ‘low shut down Lights Wattage Number des prisesL14-30 de verrouillage des prises for droites 14-50 pour L14-20, or 14-50 L14-20 lockingou or L14-30 straightou receptacles connecting to la connexion àand GenerLink™ et GenerLink™ une sortie de 120/240 = 300 X 5 60 120/240-volt output volts La qualité de l’énergie produite par un générateur portable est également un facteur important à considérer choix de votre générateur. la tension =important X The quality of power producedlors by adu portable generator is1 also anSi 100 100 de sortie est trop faible, moteurs, telsgenerator. que le moteur réfrigérateur du factor to consider when les selecting your If theduvoltage outputou is too four,itpourraient surchauffer. Si laastension de sortie est trop élevée, cela pourrait low, could cause motors, such your refrigerator or furnace motor, to = X 0 0 150 endommager les voltage équipements fragiles que votre ordinateur ou overheat. If the outputélectroniques is too high, it couldtels damage sensitive les commandes numériques suryour votre système or de the chauffage. electronic equipment such as computer digital controls on your heating system. Pour optimiser la qualité de l’alimentation de votre générateur, il est recommandé que votre générateur ait une régulation de tension automatique. 6800 Total: To generator’s power quality, it is recommended that La maximize régulation your de tension électronique est préférable à la régulation deyour type G condensateur condenseur dans les cas où deElectronic l’équipement électronique fragile generator haveouautomatic voltage regulation. voltage regulation is est utilisé.over capacitor or condenser type regulation in instances where preferred sensitive electronic equipment is being operated. Quelle Taille de Générateur Ai-Je Besoin ? Lors d’une panne d’électricité, GenerLink™ vous permet de choisir la What Size Generator Do I Need? que vous souhaitez utiliser en commutant combinaison de charges/appareils During a power outage, GenerLink™ allows électrique you to select the combination simplement les disjoncteurs dans le panneau du domicile. Cette of loads/appliances you want to operate by simply switching breakers in the flexibilité facilite les dimensionnements des générateurs. household breaker panel. This flexibility makes generator sizing easy. Q ■ Q ■ Q ■ Q ■ Q ■ Q ■ Q ■ Q ■ Q ■ 15 11 11 You will want a generator that can run the largest appliances and motors you will need during an outage. You can always run other smaller loads/appliances by rotating them on and off as necessary. For example, if you have a generator with 9,600 continuous watts of capacity, during a power outage, you can run the hot water heater (typically 4,800 watts) by simply turning off the majority of other household breakers until the water tank heats up. Once the water is heated, shut off the water heater breaker and switch the other household circuit breakers back on. To determine the loads you can support with a portable generator, you must consider both the “running watt” and the “starting watt” requirements of the loads you want to operate. (See Appliance Energy Guide in this manual) You can purchase or use a generator of any size provided the generator is equipped with a 4 wire, 120/240-volt receptacle rated at 20-amps, 30-amps and/or 50-amps. GenerLink™ is designed to be compatible with 20-amp, 30-amp and 50-amp connectors. GenerLink™ is not rated to be compatible with larger current outputs and will electronically disconnect if you are generating outputs larger than 40-amps. 12 Appliance Usage Guide Equipment Water Heater (50 gallon) Portable Heater with fan Furnace Fan (Central) - 1/4 HP 1/3 HP 1/2 HP Computer Fax Machine Space Heater Refrigerator/Freezer Home Security System Lights Range w/Oven - Small Burner - Large Burner Garage Door Opener - 1/3 HP - 1/2 HP Well Pump - 1/3 HP 1/2 HP 3/4 HP Submersible Sump Pump - 1/2 HP Electric Heat Pump Central A/C 3 ton Dishwasher w/o hot water Television Radio Microwave Coffee maker Toaster Hair Dryer Washing Machine w/o Hot Water Clothes Dryer Air Cleaner Dehumidifier Humidifier Vacuum Cleaner Starting Factor Running Wattage (avg.) 1 2 3 3 3 1 1 1 3 1 1 1 1 1 3 3 3 3 3 3 3 3 2 1 1 1 1 1 2 2 2 2 2 1 1 4500-5000 500-1500 400 450 600 200 50-1000 500-1500 750 200 40-150 12200 1300 2400 750 1050 750 1000 1500 1000 6000 6000 1200 150-400 70-200 600-1500 750-1200 1100 600-1400 1000 4850 50 840 177 800 13 Safety Tips Notes to Appliance Usage Guide The wattages on the Appliance Energy Guide are estimates. The estimated wattage required for your appliances can be easily calculated. (NOTE: not wait watts; for an 2emergency learn to connect your generator and 1DokW=1000 kW=2000to watts andhow so on.) The formula for finding select loads to GenerLink™. (See (running). Setup Procedures wattage is: Volts x Amps = Watts Alwaysfor usedetailed startinginformation.) factor when calculating electrical load requirements for your generator. Select the appliDoyou notwant connect the GenerLok™ cord to GenerLink™ if determine the red ances to operate and add thepower starting wattages together to fault status is continuously illuminated. if they can all belight operated at the same time without exceeding the capacity of your generator. NOTE: individual circuit breakers on your breaker panel may Never connect or disconnect GenerLok™ power cord to/from your control more than one appliance. the Always determine which appliances/loads portable generator while the generator is operating. Turn off the portable are connected to specific breakers. generator and turn off all circuits in your breaker panel before connecting or disconnecting the power cord. CAUTION ! ■ ■ ■ ■ Before using the check the cord DoGenerLok™ not turn on yourpower home’s cord, heat pump or central air for exposed wires conditioning while using GenerLink™. The starting and/or frayed insulation. wattage for these devices exceeds GenerLink™’s Keep the power cord stored in40-amp a dry,capacity. safe location when not in use. Ensure that the GenerLok™ power cord is in a protected area where it will Worksheet Instructions ■ notdown be damaged by lawn mowers, powerwattage tools oroutput vehicles. Write the maximum and continuous ratings for your generator in the boxes marked A. Never attempt to remove, repair, dismantle, modify, or alter GenerLink™ has been Energy installed. Fromonce the it Appliance Guide, select the appliances that you wish to ■ operate and write them in column B. For each selected appliance, write its corresponding starting factor and run watts in columns C and D respectively. For each appliance that you have selected, multiply the starting factor by the run watts and write the results or the load watts in column E. NOTE: Only CAUTION items that start simultaneously should be tallied in column D. ! Always locate and operate your Finally, sum up all of the load wattages for each appliance and lights in column E. generator in accordance with the Add each appliances loadmanufacturer’s watts and write the number in box G. The number in box instructions as outlines in the generator G represents the total amount of load you owner’s plan tomanual. run on your portable generator. Be sure that the total in box G does not exceed the generator size in box A. Always select a generator that is as large or larger than the estimates for both running and starting wattages. 10 14 SAMPLE WORKSHEET Selecting a Portable Generator Generator Size: (Watts) 9600 B C D E What Kind of Generator Do I Need? Load Start X Run Watts = Load There are a wide variety of portable generators available for purchase. Some Factor Watts are more suitable than others for connecting to your house. When selecting a portable generator to connect to your house, you should ensure the Refrigerator = 3000 X 1000 3 generator: will not damage sensitive electronic Sump Pump = 2000 X appliances/equipment, 1000 2 provides the capacity to start needed motor loads, such as a well or sump pump Computer = 200 X 200 1 has the necessary four-wire 20-amp, 30amp or 50-amp receptacle required to connect = 1200 X Fan (central) ¹�₄ hp 400 3 to GenerLink™ and has a 120/240-volt connector. = X As a guide, GenerLink™ should be used with a generator that has the = X following features: a peak rating sufficient to start the largest motor you will be running an automatic voltage regulator F ‘lowLights oil’ shut down Wattage Number L14-20, L14-30 or 14-50 locking or straight receptacles for connecting to GenerLink™ and = 300 X 5 60 120/240-volt output ■ ■ ■ ■ ■ ■ ■ ■ ■ The quality of power produced by a100 portable X generator is1 also an=important 100 factor to consider when selecting your generator. If the voltage output is too low, it could cause motors, such as 150 your refrigerator or furnace motor, = to0 X 0 overheat. If the voltage output is too high, it could damage sensitive electronic equipment such as your computer or the digital controls on your heating system. 6800 G Total: To maximize your generator’s power quality, it is recommended that your generator have automatic voltage regulation. Electronic voltage regulation is preferred over capacitor or condenser type regulation in instances where sensitive electronic equipment is being operated. What Size Generator Do I Need? During a power outage, GenerLink™ allows you to select the combination of loads/appliances you want to operate by simply switching breakers in the household breaker panel. This flexibility makes generator sizing easy. 15 11 TSurge echnical Fact Sheet Protection (Optional MA23/24-S) The Connection WORKSHEET A Cord: Connection cords are typically 20 to 60 feet long, with a maximum Generator Size: recommended length of 60 feet for a 50-amp circuit. To determine the correct (Watts) cord length, follow these easy steps: B C D E Load Start X Run Watts = Load STEP 1. Select a location for your generator when it is being used with Factor Watts GenerLink™. Consult your generator manufacturers owner’s manual for instructions on the acceptable placement of your generator. = X STEP 2. Measure the length of the cord you will need by calculating the distance from the installed GenerLink™ to your the = X generator, including vertical distance from the electric meter to the ground. = X The length of the power cord should always be as close as possible to the actual measured distance from the electric meter in order to maximize your generator’s = during use. X be fully unrolled power quality. Additionally, the power cord must = X NOTE: The GenerLok™ power cord is the only power cord approved for use with GenerLink™. The GenerLok™ connector can only = be used with X GenerLink™. It is not compatible for use with any other electric appliance/device. F Lights Wattage Number 60 X = 100 X = GenerLink™ and Technical To determineSpecifications if your GenerLink™ unit Information is equipped with surge protection, check the product label on the collar of the device for the model number Physical: MA23/24-S. Diameter: 6 ¹�₂ in. Depth: 5 ¹�₄ in. What are Surges? Weight 5 ¹�₂ lbs A surge w/o is a surge: sudden, unpredictable, powerful increase in voltage that can Weight surge:household appliances 5 ³�₄ lbs and electronic equipment. Surge damage with or destroy Socket 200 surges Amp, 4orjaw damageStyle: can happen all at once inRing casesorofRing-less, high voltage over a period of time when lower voltage surges are experienced consistently. Electrical: Source 200 Ampere Service or Surges. Less How to Compatibility: Protect Your Home and Appliances from Voltage Withstand Amperesand rmsdata symmetrical at .5 Surges can Current: occur on power, cable14,000 TV, telephone lines. They arepf, 240 60 Hzof6000 Amperes for 6on cycles caused by many sources: lightning, theVolts, switching utility equipment the .7 - .8 pf, 240 Volts, 60 Hzfrom a nearby electric grid, electrical accidents, at heavy motor or heavy loads † Generator , 120/240 Volt air industry orInput: locally, by microwave10kW ovens,Continuous laser printers and copiers, 7.2kW MA-23 conditioner compressor motors and evenContinuous lights beingfor turned on and off. Connection: Proprietary GenerLok™ QuickConnect Power Cord GenerLink™ with Surge Protection: Operational: Protects household equipment including appliances and hard-wired systems Transfer Type: not protected by power strips.Break-Before-Make Plus, it provides enhanced protection for Transfer Delay: electronics. 2-3 Seconds household Life Provides Cycle: protection beyond typical 300,000 Operationspower strips and plug-ins. point-of-use Temperature -30°C 60°C External Produces Range: an audible alarm when thetodevices requires Ambient service. Protects against spikes up to 100,000 amps on the electric system. Features: Provides a white goods warranty of $1,000/appliance and/or $10,000/house. Generator Input Protection: Generator Volts Is meter-based and will provide the first Input line ofVoltage defense≥at200 your home’s Overcurrent ≤ 40surges. A service entrance and for yourSupplemental wired appliances from voltage (Refer to the Terms and Conditions for service instructions) Utility Input Protection: Utility Input Voltage ≥ 180 Volts Over-Temperature Trip ≥ 105°C To protect sensitive plugged-in appliances and equipment, you should combine GenerLink™ (with surge protection) with outlet-strip/ plug-in surge protectors. Load Protection: Integrated Whole-House Surge Protection Purchase high quality plug-in strips to protect sensitive equipment and MA 23/24-S Only (Optional) appliances such as your computerModel and audio/visual equipment. Always consult Type 1before - 75kAinstalling per phase your specific appliance owner’s manual plug-in surge strips. ■ ■ ■ ■ ■ ■ ■ 150 = X Total: G Status Indication: Long-life LED indicators show utility power availability and/or fault presence Listings: UL 1008M - Meter socket transfer switch † 8 16 3 hours at 25°C/ 77°F ambient *When protected by max 200 A circuit breaker in series with 100 A branch circuit breaker 17 9 STEP If the generator’s circuit breaker trips offInformation during operation or setup, turn Surge9.Protection Specifications and Technical off all circuit breakers in the breaker panel, reset the circuit breaker on the generator, and restart the generator if necessary. Select and reconnect loads Nominal Line Voltage: 120/240 following theOperating procedures summarized in Step Max Cont. Voltage: 2507. Operating Frequency: 60 Hz STEP To determine has beenArestored, check the green Total10. Surge Current: when utility power 100,000 status light (see Status section in this manual). Max Surge Current PerLights Mode: 50,000 A If theL1green - G light is illuminated, utility power is present and you can reconnect to -the 50,000 A L2 G utility. To reconnect Circuit Type:to your electric utility: Parallel High Energy Storage Temperature: -40° to +160° F (-40° to +70° C) A. Turn offTemperature: your generator. Expect to hear-40v a ‘clicking’ from Operating to +140°sound F (-40° to the +60° C) GenerLink™ unit when the power transition occurs. This feet is a simple Operating Altitude: Sea Level to 12,000 verification that normal utility service(3,658 has been restored. Meters) B. On your breaker panel, set all circuit breakers to the ‘on’ position. Performance: ANSI/IEEE C62.41: C. You can now unplug the generator from GenerLink™. To unplug Category A3 200A 600 V GenerLink™, pull down on the660 metal Category gently B3 500A V locking ring at the top of the GenerLok™ (See Diagram690 5) Store Categoryconnector. C1 3,000A V your power cord in a safe and dry location. EMI/RFI noise rejection: Up to -20dB Locking Ring Diagram 5 6 18 Frequently AskedPower Questions The GenerLok™ Cord Q. I need a portable generator in ordertoto use GenerLink™? To Do connect your generator GenerLink™ a GenerLok™ power cord A. Yes. GenerLink™ is an interconnection deviceofthat enables you to connect is required. The GenerLok™ power cord consists three components: your portable generator directly to your home’s wiring system. During a outage, connector your generator becomes your source of emergency back-up A. power GenerLok™ power. GenerLink™ is designed as an alternative to expensive transfer B. connector for your generator switches and hazardous extension C. 8 or 10 gauge power cord (4 wire)cords. Q. is GenerLink™ TheHow GenerLok™ Connector:different from a transfer switch? A. GenerLink™ offers several over traditional transfer switches: GenerLink™ is equipped with advantages GenerLok™, ■ GenerLink™ is installed outside your home a unique connector that allows for quick and at the electric meter in less 30 minutes. And, in mostgenerator. cases, you do not need to be at home for easythan connection to your portable the GenerLink™ installation. Installation of a transfer switch can take GenerLok™ locks in place when connected about two to three hours and requires to GenerLink™. GenerLok™ is not a re-wiring your home’s electric system. threaded connector. Therefore, twisting of ■ GenerLink™, have the theWith locking sleeve is notyou necessary to flexibility ensure of selecting the appliances you want to run from your home’s breaker a tight connection. NOTE: GenerLok™ panel, up to the capacity of your transfer have 6 to 8 hard-wired circuits. This willgenerator. always beMost fittedbasic on one end ofswitches the power limits the number of circuits you can connect to the transfer switch. cord. ■ GenerLink™ uses TheSince Generator Connector: your existing breaker panel, you can run any large 120 or 240-volt appliance your generator’s capacity. well pump, GenerLink™ is connected to up thetogenerator’s 120/240-volt ACYour receptacle using water heater, sump pump, electric range, clothes dryer and electric a GenerLok™ power cord with the appropriate generator connection. baseboard heatdifferent are just types some of of receptacles the appliances that canonbethe runtype on aof generaGenerators have depending rotation basis with GenerLink™. Many transfer switches and sub panels tor, the type of power provided, and the size of the generator. Some generators have only one or two 240-volt circuits rated at 15 or 20-amps. Heavier are rated for only 120-volt or only 240-volt output; neither are appropriate for loads, such hot through water heaters and electric ranges, may not does be not have powering your as home GenerLink™. If your generator accommodated by these transfer switches and sub panels. a 120/240-volt AC receptacle, it is not suitable for use with GenerLink™. Check your generator for one of the receptacles in Diagram 6. Q. Is there any potential for 120/240-volt damage to my appliances? These receptacles are rated for output, which is what you need to A. GenerLink™ is designed to function as an interconnection device andit run your home. If your generator does not have one of these receptacles, serves to connect your generator to your home. There is no ofwill damage should not be used with GenerLink™. Your GenerLok™ powerrisk cord be to your appliances created by the GenerLink™ device. You should fitted with a male plug compatible with one of the following generatorexercise care when selecting your generator to ensure you are buying a high quality receptacles. generator. Diagram 6 Q. I want surge protection for my home and appliances, can I still use GenerLink™? A. Yes, GenerLink™ is now available with an optional feature – surge protection. GenerLink™ with surge protection will protect your home and wired appliances from surges over 600 volts. 19 7 Q. IStart-Up have meter-based surge protection, but want GenerLink™. Should Procedures I get hard-wired surge protection? A. If your GenerLink™ unit is equipped with whole house surge protection it will eliminate needstart-up for meter based or for hard wired surge protection devices. The following the are the procedures GenerLink™. For generator startup procedures, please refer to the generator manufacturer owner’s manual. Q. Why can’t I run my whole house from a portable generator? A. The appliances home consume relatively low (See amounts of 2) STEP 1. Turn off all in of the the average circuit breakers in your breaker panel. Diagram electricity to operate once they are started. However, many of them require a significant amount of electricity to start up the appliances. Please review the appliance guide to determine the start-up Diagram wattage required for individual 2 appliances. Q. What happens when the utility power is restored and my generator STEP 2. Movethrough your generator into position to be conis operating GenerLink™? nected to GenerLink™. Using GenerLok™ A. Your generator continues to the power your homepower until you turn it off. Once cord, insert the four-blade plug on the connecting cord you turn off your generator, GenerLink™ will automatically switch your home into the L20-, L30-, or 50-amp, 120/240-volt outlet on the generator. back to utility power. GenerLink™ has a built-in safety feature that prevents back feeding the generator’s power into the utility lines, eliminating hazardous Do not attempt connect your generator using a connection cord that conditions for youtoand for utility service personnel. is not fitted with GenerLok™. Do not attempt to connect to a threeblade generator outlet or one rated to higher than 50-amps. (See the Q. Does my utility meter continue run when using GenerLink™ GenerLok™ Power Cord section of this manual) with my generator? A. No, your utility meter will only run when the utility is providing electric power3.toTo your When usingpower GenerLink™, with your STEP plughome. the GenerLok™ cord, align with theportable front ofgenerator, the you are automatically disconnected from the utility and will not GenerLink™ receptacle. Insert the connector, therepower will besupply a snapping sound reconnect until you turn generator. when the connector locksoff inyour place. (See Diagram 3) Q. How can I tell cannot when the utility power is restored? Note: GenerLok™ be connected successfully: A. There are four indicator lights on GenerLink™, one green, if the connector does not lock in place (no snapping sound)one yellow, one blue and one red. When the green light is illuminated, this represents a normal condition where utility power is present. When your blue light is illuminated, this represents the cord set is connected to the GenerLink™ correctly. When your utility has restored power you can de-energize and disconnect your Diagram 3 generator from GenerLink™. If the red light is illuminated at any time or in conjunction with the green light, there is a potential problem and you should have the unit serviced immediately. (Refer to the Terms and Conditions for service instructions) ■ Q. CanGenerLink™ I use GenerLink™ during inclement weather? A. GenerLink™ is completely sealed inside the meter socket and does not Receptacle represent a hazard; however, generators should not be operated during rain or snow unless they are protected from the elements. Please consult your generator manufacturer,GenerLok™ distributor and/or owner’s manual for instructions on the safe operation of your generator. Connector 20 4 Q. What maintenance is required for GenerLink™? STEP 4. Turn off the idle setting (if present) on your generator. This will ensure A. year test will the operate GenerLink™ withspeed the GenerLok™ thatTwice your agenerator at the unit correct and voltage.power cord to ensure connectivity. If GenerLok™ cord does not snap into place, use a dielectric grease the onlygenerator on the four smallprocedures ball bearings located on theowner’s STEP 5. Review starting in the generator GenerLink™ connector. Dogenerator. not use WD40 on any components of the manual and then start your GenerLink™ or GenerLok™ power cord. STEP 6. If your GenerLink™ unit is NOT equipped with optional Q. What happens(Model if the generator gets overloaded? surge protection #MA23/24-S) please skip to Step 7. A. Yourstarting generator should have the a circuit breaker that activate in the If after your generator, GenerLink™ unitwill begins emitting a event of an overload. it doesIT notIShave thisSAFE feature, is not suit-able for use with constant audibleIf alarm, STILL TOitOPERATE YOUR GenerLink™. the generator’s circuit trips, turnthat off the all the household GENERATORIfwith GenerLink™. Thebreaker alarm indicates surge circuit breakers in your breaker panel, reset the breaker the protection components may require service. (Seecircuit Warranty andon Service generator, the generator. Please refer to your generator owner’s Section in and this restart manual) manual for complete instructions on the safe operation of your generator. STEP 7. Select the appliances that require emergency power. Note the capacity Q. Where shouldand therefer generator be placed? of your generator to the Appliance Energy Guide in this manual. A. Remember, generator exhaust gases contain deadly carbon monoxide. The generator be operated inside, this includes basements, crawl spaces Locate theshould circuitnever breakers Diagram 4 for and/or garages. Please consult your generator owner’s manual in yourattached home’s breaker complete panel (Seeinstructions Diagram 4)on forthe safe location for and operation of your generator. the appliances you can Breaker Panel Q. What a power support andisturn them cord? on A. one A at power a time.cord Startconsists with of: ■ a motor standard GenerLok™ large loads first, such connector that will attach to GenerLink™, ■ refrigerators. a four wire, Motors 8 gaugerequire with MA24 10 gauge MA23 cable that is as 2 to 3ortimes morewith power to start than other ■ insulated, heavy duty, rated, fire andtowater-resistant and electrical appliances. Allowoutdoor generator operation stabilize before starting the ■ isload. appropriate for cords upmotors to 60 feet ampor circuit next Next, start smaller suchforasaa50ceiling ventilating fan. Then ■ an appropriate NEMA yourasgenerator. start smaller appliances withconnector no motorsforsuch lights. Your generator may have a 20-amp, 30-amp or 50-amp, 120/240-volt output that requireit aisL14-20-amp, or 50-amp, connector. STEPwill 8. When time to refuelL14-30-amp your generator, turn offNEMA all of your home’s The length the power cord shouldoffbethe as generator, close to theand actual measured distance circuit of breakers before turning refuel according to your from the meter to manual. the generator possible order maintain your generator owner’s Then as begin within Step 1 oftothe Start-Up Procedure generator’s power quality. to reconnect loads/appliances. Q. What if my generator connector does not have a straight or locking L14-20, L14-30, or 14-50 connector? A. Some generators are fitted with connectors that are not L14-20, L14-30, or 14-50. Consult with your local utility or a GenerLink™ Authorized Reseller WARNING ! to determine if your generator can be used to connect with GenerLink™. your generator, consult the Q. What happens if IBefore wantrefueling GenerLink™ removed from my home? manufacturer’s instructions as found in the A. To remove, replace, or repair your GenerLink™, you must contact an generator owner’s manual. Approved Installer. Only technicians authorized by the electric utility or licensed electricians may have access to GenerLink™. Do not, under any conditions, attempt to remove and/or repair GenerLink™ yourself. 21 5 Troubleshooting Tips Status Lights GenerLink™ Problem is equipped with one blue status light, one green status light, one yellow status light, and faultto status light. (Seeduring Diagram 1) with utility The GenerLink™ will one not red transfer the generator testing power present. In the event of a power outage, none of the status lights will be Cause illuminated until generator powerwith is provided. The GenerLink™ unit is equipped a lockout circuit that prevents transfer to generator power if the load on the home exceeds 50-amps. The yellow Green Status Light status light will be illuminated if the load exceeds 50-amps When the green status light is illuminated utility power is present. This Solution / Testing represents a normal condition. If normal utility-supplied power is present in 1. Disconnect the generator. your home (you are not powering your home with a generator) and the green 2. Reduce the load by turning off ALL the circuit breakers in the house status light is NOT illuminated, maintenance is required and the unit must be 3. Confirm that the yellow status light is not illuminated serviced. Do not, under any conditions, attempt to remove or repair 4. Reconnect and restart the generator. GenerLink™ yourself. (Refer to Terms and Conditions for service instructions) 5. Restore load equal to or less than the capacity of generator. 6. Operate household loads using your generator. Red Status Light 7. Do not, under any conditions, attempt to remove or repair GenerLink™ The red status light indicates an abnormal condition exists and GenerLink™’s yourself. safety circuits were initiated. Illumination of the red status light does not indicate an unsafe condition exists. It is normal for the red status light to Problem momentarily illuminate when GenerLink™ cycles between generator and GenerLink™ will not continuously connect the generator to the loads or it utility power. periodically cycles the loads on and off. IfCause the red fault status light is illuminated continuously, DO NOT CONNECT a GenerLink™ is equipped with loadissensing capabilities. If itcontact detectsyour a Utility generator to GenerLink™. Service required, immediately connected load that exceeds the 50 amp continuous load rating, it will or the Approved Installer. (Refer to the Terms and Conditions for service instructions) automatically disconnect the generator for a short period of time. YSolution ellow Status Light Reconnect GenerLink™ 20-amp, 30-amp or 50-amp The yellow light indicates through that the ahousehold load is greater thanconnector. 30 amps. It is normal for the yellow status light to be illuminated while utility power is ProblemThe load must be reduced before the GenerLink™ unit can be operated present. The agreen indicator light on GenerLink™ is not illuminated when utilityin the with portable generator. Reduce the load by turning off circuit breakers power is present. breaker panel. Cause The green Blue Statusstatus Lightlight on the bottom of the GenerLink™ must be illuminated when the utility present. If it is notgenerator illuminated, may indicate When bluepower statusislight is illuminated, powerthis is present. This an abnormalthat condition that may requireconnected service. to the GenerLink™ and providing represents the generator is properly Solutionpower. generator 1. Call for service. (Refer to the Terms and Conditions for service instructions) ! or use theWARNING 2. Do not attempt to test GenerLink™ with a generator until the condition is corrected. If the green status light is NOT illuminated when 3. Do not, under any conditions, attempt remove and/or repair GenerLink™ utility power is present, or thetored fault status yourself. light IS illuminated, a potential hazardous 222 condition may exist. Contact your electric utility or authorized installer. Audible Alarm Problem After the generator is turned off and utility power is present, the house load begins to cycle on and off. This section only applies to GenerLink™ units equipped with optional Cause surge connected protection. the product label on unit collar for the model While to Check the generator, GenerLink™ may have suffered an internal number. Units with a model number MA23/24-S contain the whole failure. house surge suppression system. Solution 1. Reduce the load by turning off all circuit breakers in the house. units equipped with optional surge protection are also equipped 2.GenerLink™ Reconnect and restart the generator. with an audible alarm. The alarm will continuously if the surge 3. Restore load equal to the capacity of sound generator. components require service. (Refer to the Terms 4. Operate household loads using your generator. and Conditions for service Do not, under anyTerms conditions, attempt tofor remove repair 5.instructions) Call for service. (Refer to the and Conditions serviceorinstructions) GenerLink™ yourself. 6. Do not, under any conditions, attempt to remove or repair GenerLink™ yourself. If the alarm is sounding, you CAN CONNECT a generator to GenerLink™. The audible alarm is an indication that service may be required. An authorized utility technician or licensed electrician must service the device. (Refer to the Terms and Conditions for service instructions) Please refer to page 22 for GenerLink™ testing, while utility power is present. 3 23 Setup Process Procedures Hardwire: of wiring electric appliances directly into the electric power supply. Glossary Contentsof Terms Amp (Ampere): The amount of electricity or current flowing through a wire, SetuptoProcedures 1 similar the flow of water through a pipe. Back feed: A condition where electricity is being generated from a source Statusthe Lights outside utility power grid and is feeding/traveling back into the power lines.2 Breaker Panel: The main circuit breaker panel (or fuse box) is where all the Audible Alarm circuits/fuses connect to the incoming electrical supply line from the utility. Breakers: See Circuit Breaker 3 Start-Up Procedures 4 Carefully all the before using GenerLink™. Indicatorread Lights Seeinstructions Status Lights The best time to prepare for a power outage is before there is an actual interruption utility-supplied power. The following are suggested steps to Load Watts:ofSee Start-up Wattage prepare for an actual power outage using your portable generator and GenerLink™. Loads: A source drives a load. An appliance, component or other device that requires current to operate. Determine which appliances are on each circuit breaker. Note:Any circuit breakers may control moreused thantoone appliance. We Meter: electrical or electronic device measure the amount of recommend you affix labels to each circuit breaker listing its appliances. electricity consumed. ■ Circuit Breaker: The most common type of “overcurrent protection.” A resettable switch that tripsAppliance when a circuit becomes overloaded or shorts out. 13 Usage Guide Familiarize yourself with the typical power requirements of the which NEMA: National Electrical Manufacturers Association. A standard appliances you expect to use during taking into specifies the electrical connectors used an on outage, plug-in always equipment. consideration the capacity of your generator. See Sample Worksheets located A in condition this manual. Overload: that occurs when the load is greater than the system/device is designed to handle. Verify that the green status light on the GenerLink™ unit is illuminated. light is located Power Cord: SeeThis Connection Cord on the collar behind the connection cord below your electric meter. (See Diagram 1). The yellow status lightOutage: may also illuminated, this is a normal Power A be temporary loss of electric powercondition. or temporary disconnection from the electric utility. Connection Cord: An electrical receptacle and plug wired to a length of flexible electrical cord. and Instructions Sample Worksheets Diagram 1 Running Green Wattage: The amount of energy necessary to continue running an appliance once it has started. Capacity: The amount of power, expressed in watts, kilowatts or megawatts, that a device can provide at any given instant. The GenerLok™ Power Cord or The maximum load of electricity that equipment can carry. Circuit: A continuous loop of current. Selecting a Portable Generator ■ 7 11 ■ 15 Continuous Output: The amount of power produced continuously as opposed toTechnical the maximum output, which can only be produced for short periods of time.17 Fact Sheets Red Status Lights: GenerLink™ status lights are designed to display power conditions with the GenerLink unit, the utility and the portable generator. Status Lights Yellow Current: The rate at which electricity flows, measured in amperes. Frequently Asked Questions Start-up Wattage: The amount of energy needed to first start an appliance. This Blueis usually larger than the running wattage for appliances with motors amount (refrigerator). It is usually the same for appliances without motors (lights). 19 Electric Panel: See Breaker Panel Fuses: Removable devices that link a circuit at the fuse box. A non-resettable overcurrent device. Tips Troubleshooting 22 Generator: A machine that converts mechanical energy into electrical energy. Glossary of Terms GenerLink™: A five-inch collar-like device installed behind your electric meter, which allows you to easily and safely connect a portable generator to your home’s existing wiring system. GenerLok™: GenerLok™ is a unique fitted locking connector, exclusively available for GenerLink™. 24 iii 24 ■ Sub Panel: Device used in connection with a transfer switch designed to bypass Verify that GenerLink™ unit is of notload emitting a constant audible that can a breaker panelthe and limits the amount or number of appliances only occur with units equipped with optional surge be alarm. placed This on a can generator. protection (Model #MA23/24-S). (See Audible Alarm section in this manual). Surge: A power disturbance known also as a transient voltage. or A brief but extreme burst of energy. Surge Protection: Any device designed to limit or eliminate transient voltages from entering power, signal, telephone or data lines. 1 25 Transfer Switch: Used in conjunction a sub panel. Device installed by a Terms and Conditions ofwith Usage licensed electrician designed to allow interconnection of a portable generator with limited appliance availability. TERMS AND CONDITIONS. Upon breaking the seal attached to the installed GenerLink™, you expressly Electric agree thatDistribution usage is restricted and subject to the following conditions Utility’s System: A network of powerterms linesand and associated (“Terms and Conditions”). equipment used to transmit and distribute electricity over a geographic area. INSTALLATION AND CARE OF PROPERTY. The GenerLink™ unit must be installed by an Approved Installer and may not be removed or modified by anyone other than an Approved Voltage: potential to flow through aapproved conductor. Installer. Electrical An Approved Installeroris force definedthat as acauses licensedcurrent electrician or a technician by your local electric utility (“Utility”). As a user of GenerLink™, you further agree to follow the GenerLink™ Procedure provided in the Operating Manual, incorporated herein by Watt: A unitStart-Up that measures the amount of electrical power. watts = volts x amps reference. At all times, the GenerLink™ unit shall be used solely for the purpose intended, in accordance with the Instructions and “Safety Tips,” contained in this Operating Manual, incorporated herein by reference. You understand that any installation, removal, or modification by anyone other than an Approved Installer is dangerous and is expressly prohibited under the terms of this agreement. DELIVERY AND ACCEPTANCE OF PROPERTY. Within Thirty (30) days of its installation, you are required to test the GenerLink™ unit with a generator. Written notice of any defects or concerns with the operation of the GenerLink™ unit must be received within Forty-Five (45) days from the installation date of the GenerLink™ unit by Global Power Products, Inc. at 225 Arnold Road, Lawrenceville, GA 30044 specifying any defects, or it shall be conclusively presumed that you have accepted the GenerLink™ unit and found it to be in good operating condition and repair. This provision shall not be applicable to latent defects of which you could not reasonably be aware. SAFETY. You understand and agree that once the GenerLink™ unit is installed, it is the only safe and allowable method for connecting a generator to your home. You grant the Utility the right to enter the site where the GenerLink™ unit is installed, to temporarily disconnect the generator, and to physically “lock out” the GenerLink™ unit at any time if the Utility determines that a potential hazard exists and that such temporary action is necessary to protect the Utility’s electric system, its customers, and/or its employees. INSPECTION, REMOVAL AND REPAIR. You acknowledge that the GenerLink™ unit shall not be removed or removal by anyone other than an Approved Installer. If the GenerLink™ unit requires inspection, removal, repair, or replacement, immediately contact an Approved Installer to request that the GenerLink™ unit be removed. Contact Global Power Products, Inc. at 225 Arnold Road, Lawrenceville, GA 30044, or call at 1.800.886.3837 to receive instructions on how to have the GenerLink™ unit repaired and/or replaced. CLAIMS AND EXPENSES. You expressly agree to hold the Utility, the Authorized GenerLink™ Reseller, and Global Power Products, Inc. harmless from any and all claims, costs, expenses, damages, and liabilities, including reasonable attorney’s fees, resulting from, or alleged to be caused by, directly or indirectly, use, operation, or failure of the GenerLink™ unit. TERMS TO BE EXCLUSIVE. You acknowledge that the Terms and Conditions constitute the final and entire agreement regarding the use and purchase of the GenerLink™ device. GOVERNING LAW. It is expressly understood and agreed that the Terms and Conditions are to be interpreted according to the laws of the Georgia. Copyright © 2020 by Global Power Products, Inc.. All rights reserved No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by an information storage or retrieval system without the prior written permission of Global Power Products, Inc. unless such copying is expressly permitted by federal copyright law. 26i Address inquiries to: Global Power Products, Inc. 225 Arnold Road Lawrenceville, GA 30044 W arranty and Service Information Important Installation Information You MUST have this information should the unit need repair or GenerLink™ Limited Warranty and keep this replacement.Manufacturers Please complete the information Global Power Products, Inc. warrants GenerLink™ for a period of seven (7) years after delivery information for future reference. of goods, where specified that the goods are, under normal use and service, free from defects in materials and workmanship. No other warranties or representations, whether written or oral, shall be binding upon Global Power Products, Inc.. If any unit provided by Global Power Products, Inc. does not comply with any of the expressed warranties set forth above and customer provides Installation Date: Global Power Products, Inc. notice of such noncompliance within the seven (7) year warranty period, Global Power Products, Inc. shall at its discretion repair or replace the nonconforming _________________________________________________________________ unit after receipt of the nonconforming unit for its inspection. Global Power Products, Inc. sole Company Name: liability to customer for goods not conforming to any of the express warranties is limited to repair or replacement of such units. Warranty on the repaired unit or any component thereof is limited to_________________________________________________________________ the balance of the original warranty period. Surge Protection Manufacturers Limited Warranty Address: _________________________________________________________ Fifteen Year Product Coverage Global Power Products, Inc. will repair or replace any Surge Protection Device that is defective _________________________________________________________________ in material or workmanship or is damaged by an electrical surge (including those caused by Phone for Number: lightning) a period of fifteen (15) years from the date of installation or fifteen years and six (6) months from the date of manufacture, whichever comes first. Maximum coverage is _________________________________________________________________ $1,000 per appliance, $10,000 per residence. Installer Company Name: A “White Goods Appliance” is defined as a washer, dryer, stove, refrigerator, freezer, HVAC unit, dishwasher or garbage disposal. Coverage is secondary to any applicable product warranties, _________________________________________________________________ service contracts and insurance policies. GenerLink™ Serial Number: This coverage applies to the end-user at the residence where the product is installed and is the _________________________________________________________________ exclusive remedy under this warranty, whether based on contract, tort, including negligence or otherwise. Global Power Products, Inc. reserves the right to audit damage, site and/or cost of repairs and may require a notarized proof of loss. Claims must be made within 30 days of damage. This warranty does damage associated with sustained overvoltages, theft, GenerLink™ unit not shallcover not be removed or uninstalled by anyone other thanvandalism, an Approved normal wear andGenerLink™ tear, obsolescence, abuse, unauthorized modification, improper Installer. If the unit requires inspection, removal, repair,misuse, or replacement, installation, catastrophic events. Except as or expressed previously in this warranty, immediatelyorcontact the Approved Installer a licensed electrician to request thatGlobal the Power Products, Inc. disclaims liability of any the incidental, indirect, or consequential damage GenerLink™ unit be removed. Once GenerLink™ unitspecial, is removed, contact Global Power arising out Inc. of the lease, orRoad, use ofLawrenceville, any Global Products Products, Inc. (including Products, at sale, 225 Arnold GA 30044, or call at product 1.800.886.3837 to without profits, of data andunit all freight, travel time, and receive limitation, instructionslost onbusiness how to have theloss GenerLink™ repairedmileage, and/or replaced. insurance charges associated with the warranty coverage claims). Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above does not apply to you. This warranty gives you specific legal rights and you may have other rights which vary from state to state. This warranty is valid in the United States and Canada only. Surge Protection Warranty Assistance: Call 1-800-886-3837 27