ZXG10 iBSC Base Station Controller Alarm and Notification Handling Reference Version: V6.30.103 ZTE CORPORATION No. 55, Hi-tech Road South, ShenZhen, P.R.China Postcode: 518057 Tel: +86-755-26771900 Fax: +86-755-26770801 URL: http://support.zte.com.cn E-mail: support@zte.com.cn LEGAL INFORMATION Copyright © 2014 ZTE CORPORATION. The contents of this document are protected by copyright laws and international treaties. Any reproduction or distribution of this document or any portion of this document, in any form by any means, without the prior written consent of ZTE CORPORATION is prohibited. Additionally, the contents of this document are protected by contractual confidentiality obligations. All company, brand and product names are trade or service marks, or registered trade or service marks, of ZTE CORPORATION or of their respective owners. This document is provided “as is”, and all express, implied, or statutory warranties, representations or conditions are disclaimed, including without limitation any implied warranty of merchantability, fitness for a particular purpose, title or non-infringement. ZTE CORPORATION and its licensors shall not be liable for damages resulting from the use of or reliance on the information contained herein. ZTE CORPORATION or its licensors may have current or pending intellectual property rights or applications covering the subject matter of this document. Except as expressly provided in any written license between ZTE CORPORATION and its licensee, the user of this document shall not acquire any license to the subject matter herein. ZTE CORPORATION reserves the right to upgrade or make technical change to this product without further notice. Users may visit the ZTE technical support website http://support.zte.com.cn to inquire for related information. The ultimate right to interpret this product resides in ZTE CORPORATION. Revision History Revision No. Revision Date Revision Reason R1.1 2014–04–11 Update all text R1.0 2013–06–04 First edition Serial Number: SJ-20130408113951-012 Publishing Date: 2014-04-11 (R1.1) SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Contents About This Manual ......................................................................................... I Chapter 1 Overview .................................................................................... 1-1 Chapter 2 General Operations................................................................... 2-1 2.1 Finding the Managed Objects Through an Alarm Object ....................................... 2-1 2.1.1 Querying the Configuration Object............................................................. 2-1 2.1.2 Querying the Parent Object of a Configuration Object ................................. 2-4 2.1.3 Querying the Referring Object of a Configuration Object ............................. 2-6 2.2 Filtering Controller Alarms................................................................................. 2-10 2.2.1 Checking Board Alarms Through the Rack Diagram ................................. 2-10 2.2.2 Filtering Alarms Based on Alarm Location.................................................2-11 2.2.3 Querying Alarms by Office Information..................................................... 2-13 Chapter 3 Alarms........................................................................................ 3-1 3.1 Equipment Alarm................................................................................................ 3-1 3.1.1 198019456 All high-speed links between line card and switching boards are out of synchronization........................................................................ 3-1 3.1.2 198019465 CSIX RX and TX packets is abnormal ...................................... 3-2 3.1.3 198029952 802.3ah link fault .................................................................... 3-3 3.1.4 198030208 Fault alarm of CFM ................................................................. 3-4 3.1.5 198005633 Hard disk is faulty ................................................................... 3-5 3.1.6 198005635 The board is not plugged firmly................................................ 3-6 3.1.7 198005639 High Error Rate of Optical Interface ......................................... 3-7 3.1.8 198005640 FPGA exception ..................................................................... 3-8 3.1.9 198005644 The channel in a sub card is down ........................................... 3-9 3.1.10 198005645 Sub card abnormal ............................................................... 3-9 3.1.11 198005646 Phase-lock loop unlocked ................................................... 3-10 3.1.12 198005647 High BER on E1 link ............................................................3-11 3.1.13 198005656 Input clock of subcard lost ................................................... 3-12 3.1.14 198005663 Component fault ................................................................. 3-13 3.1.15 198005665 Fault on board (GPS) ......................................................... 3-14 3.1.16 198000256 Ethernet link to OMC is broken. ........................................... 3-15 3.1.17 198001284 The phase of 8K, 16K clock, input to backplane board, is not matched ......................................................................................... 3-16 3.1.18 198001286 Input clock of board lost ...................................................... 3-16 I SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential 3.1.19 198000002 Loss of optical signal........................................................... 3-17 3.1.20 198001792 Loss of SDH transmission link ............................................. 3-18 3.1.21 198001825 High BER on SDH / Sonet link ............................................. 3-20 3.1.22 198015874 Data traffic to PSN board is congested ................................. 3-21 3.1.23 198015875 GLI table lookup failed ........................................................ 3-21 3.1.24 198015876 GLI exception packets statistic over threshold....................... 3-22 3.1.25 198015877 GLIQV SRAM/DRAM error .................................................. 3-23 3.1.26 198002560 Board CPU overload ........................................................... 3-23 3.1.27 198002561 High temperature on CPU board .......................................... 3-24 3.1.28 198025602 TDM switch abnormal ......................................................... 3-25 3.1.29 198005376 Internal media port of board is abnormal............................... 3-26 3.1.30 198066070 Board offline or CPU in reset status for a long period ............ 3-27 3.1.31 198005381 Input clock is abnormal........................................................ 3-28 3.1.32 198005389 CPU sub card in position is not configured in the database ..... 3-28 3.1.33 198005390 CPU sub card is missing from slot but is configured in database .............................................................................................. 3-29 3.1.34 198005395 External port abnormal ........................................................ 3-30 3.1.35 198005396 Exceptional communication on UIM board or back plane ...... 3-31 3.1.36 198005399 DSP resource is unavailable................................................ 3-32 3.1.37 198005403 Board SRAM self-check fails ............................................... 3-33 3.1.38 198005404 Board OCXO oven fault....................................................... 3-33 3.1.39 198005405 Clock board phase-lock loop work mode abnormal................ 3-34 3.1.40 198026116 PP2S output clock lost......................................................... 3-34 3.1.41 198026117 PP2S clock reference lost.................................................... 3-35 3.1.42 198026118 16CHIP clock reference lost................................................. 3-36 3.1.43 198026127 Loss of Level 3 reference source clock................................. 3-36 3.1.44 198026128 Loss of Level2 reference source clock ................................. 3-37 3.1.45 198026129 Loss of Level1 reference source clock.................................. 3-38 3.1.46 198026131 CLKG board PLL is unlocked. Clock will drift ....................... 3-39 3.1.47 198026133 Output clock lost ................................................................. 3-40 3.1.48 198005632 Hard disk usage rate exceeds threshold. ............................. 3-40 3.1.49 198005637 Back card does not match with front board ........................... 3-41 3.1.50 198005661 Physical link down between media interface ports ................. 3-42 3.1.51 198005662 IDE running overtime .......................................................... 3-42 3.1.52 198005667 E1 is looped back ............................................................... 3-43 3.1.53 198005668 Cross-linked E1 alarm ......................................................... 3-44 3.1.54 198005669 Synchronization status check of FPGA failed ........................ 3-44 II SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential 3.1.55 198005671 Sending or receiving packets using the cascade ports inner board failed .......................................................................................... 3-45 3.1.56 198005655 Errors detected in DSP........................................................ 3-46 3.1.57 198019712 APS channel mismatched ................................................... 3-47 3.1.58 198019713 APS mode mismatched....................................................... 3-48 3.1.59 198019714 APS configuration alarm...................................................... 3-49 3.1.60 198005121 Inter-shelf media plane links abnormal ................................. 3-50 3.1.61 198005124 Capacity of TRUNK communication is insufficient ................. 3-51 3.1.62 198005125 GE optical connection is cross connected............................. 3-52 3.1.63 198005893 Memory check failed ........................................................... 3-52 3.1.64 198005650 Conflicted MAC addresses of boards on the same shelf ........ 3-53 3.1.65 198005672 Synchronization Ethernet clock source is unusable ............... 3-54 3.1.66 198015878 GLI internal fabric port receive error ..................................... 3-55 3.1.67 198015879 GLI Port receive error.......................................................... 3-55 3.1.68 198015880 GLI board control and media plane communication error ....... 3-56 3.1.69 198015881 GLI port transmit error ......................................................... 3-57 3.1.70 198015882 GLI buffer error or allocate fail ............................................. 3-57 3.1.71 198005670 Oscillator status abnormal ................................................... 3-58 3.1.72 198005673 Backboard switch set is changed. ........................................ 3-59 3.1.73 198005653 Type B fault on board (GPS) phase-lock equipment .............. 3-59 3.1.74 198005674 Sending or receiving packets between management port and CPU control port failed.................................................................... 3-61 3.1.75 198005130 The fiber port failed to change over ...................................... 3-61 3.1.76 198005131 The fiber's quality abnormal................................................. 3-62 3.1.77 198005675 The input electrical source is error ....................................... 3-63 3.1.78 198016641 Device's LRU algorithm invalid............................................. 3-64 3.1.79 198002563 FPGA clock speed abnormal alarm ...................................... 3-64 3.1.80 198002564 Auxiliary clock speed abnormal alarm .................................. 3-65 3.1.81 198005132 Mate board RUN signal invalid............................................. 3-66 3.1.82 198005676 Connect port flow over threshold.......................................... 3-66 3.1.83 198005791 TX output power exceeds the high threshold ........................ 3-67 3.1.84 198005792 TX output power exceeds the low threshold.......................... 3-68 3.1.85 198005793 RX output power exceeds the high threshold ........................ 3-68 3.1.86 198005794 RX output power exceeds the low threshold ......................... 3-69 3.1.87 198005795 The optical transceiver transmitter fault ................................ 3-70 3.1.88 198018436 Board loop back detection is abnormal ................................. 3-70 3.1.89 198016896 APP driver memory operation abnormal ............................... 3-71 3.1.90 198105013 user plane resource pool overload ....................................... 3-71 III SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential 3.1.91 198105026 Media Ip address modified................................................... 3-72 3.1.92 198105029 OMP reboot alarm .............................................................. 3-73 3.1.93 198105034 Back card of LogService board is offline ............................... 3-74 3.1.94 198105036 The hard disk of LogService error ........................................ 3-75 3.1.95 198105037 Too high hard disk partition usage rate ................................. 3-75 3.1.96 198105039 Bursty flow rate of the control plane for shelf connection overload ............................................................................................... 3-76 3.1.97 198028672 80g chip abnormal .............................................................. 3-77 3.1.98 198005657 Error of LVDS path frame detection ..................................... 3-78 3.1.99 198005658 Failure in diagnosing link loop back of large T network .......... 3-78 3.1.100 198025601 TSNB internal connection chip fault.................................... 3-79 3.1.101 198066033 T-net center is fault ........................................................... 3-80 3.1.102 198005660 Physical link down between master port and slave port ....... 3-80 3.1.103 198005641 Port Link Down ................................................................. 3-81 3.1.104 198019715 MS APS channel gets errors.............................................. 3-82 3.1.105 198087340 FR device failure............................................................... 3-82 3.1.106 198087341 FR congestion .................................................................. 3-84 3.1.107 198087352 NSVC's E1 failure alarm .................................................... 3-85 3.1.108 198087465 NSVC's IP failure alarm ..................................................... 3-86 3.1.109 198087458 PS cell block caused by slave ............................................ 3-87 3.1.110 198087000 Dry contact alarm 1 ........................................................... 3-87 3.1.111 198087001 Dry contact alarm 2 ........................................................... 3-88 3.1.112 198087002 Dry contact alarm 3 ........................................................... 3-89 3.1.113 198087003 Dry contact alarm 4 ........................................................... 3-89 3.1.114 198087004 Dry contact alarm 5 ........................................................... 3-90 3.1.115 198087005 Dry contact alarm 6 ........................................................... 3-90 3.1.116 198087006 Dry contact alarm 7 ........................................................... 3-91 3.1.117 198087007 Dry contact alarm 8 ........................................................... 3-91 3.1.118 198087008 Dry contact alarm 9 ........................................................... 3-92 3.1.119 198087009 Dry contact alarm 10 ......................................................... 3-92 3.1.120 198087010 Dry contact alarm 11 ......................................................... 3-93 3.1.121 198087011 Dry contact alarm 12 ......................................................... 3-93 3.1.122 198087012 EAM dry contact 1 alarm .................................................. 3-94 3.1.123 198087013 EAM dry contact 2 alarm ................................................... 3-95 3.1.124 198087014 EAM dry contact 3 alarm ................................................... 3-95 3.1.125 198087015 EAM dry contact 4 alarm ................................................... 3-96 3.1.126 198087016 EAM dry contact 5 alarm ................................................... 3-96 3.1.127 198087017 EAM dry contact 6 alarm ................................................... 3-97 IV SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential 3.1.128 198087018 EAM dry contact 7 alarm ................................................... 3-97 3.1.129 198087019 EAM dry contact 8 alarm ................................................... 3-98 3.1.130 198087102 Power overvoltage/undervoltage alarm............................... 3-98 3.1.131 198087103 13M input clock failure....................................................... 3-99 3.1.132 198087106 SYNCLK clock failure .......................................................3-100 3.1.133 198087107 Master and slave communication link failure ......................3-100 3.1.134 198087108 Standby CMM/CMB board not present ..............................3-101 3.1.135 198087109 Standby CMM/CMB board abnormal .................................3-102 3.1.136 198087110 CMM/CMB power failure alarm .........................................3-102 3.1.137 198087112 Communication link alarm between master and slave rack (left) ...................................................................................................3-103 3.1.138 198087113 Communication link alarm between master and slave rack (right) .................................................................................................3-103 3.1.139 198087114 A interface E1 Rx carrier alarm .........................................3-104 3.1.140 198087115 A interface E1 Rx frame not synchronized..........................3-105 3.1.141 198087120 A interface E1 remote alarm .............................................3-106 3.1.142 198087121 B interface E1 Rx carrier alarm .........................................3-106 3.1.143 198087122 B interface E1 Rx frame not synchronized .........................3-107 3.1.144 198087127 B interface E1 remote alarm .............................................3-108 3.1.145 198087128 C interface E1 Rx carrier alarm .........................................3-108 3.1.146 198087129 C interface E1 Rx frame not synchronized .........................3-109 3.1.147 198087134 C interface E1 remote alarm ............................................. 3-110 3.1.148 198087135 D interface E1 Rx carrier alarm ......................................... 3-111 3.1.149 198087136 D interface E1 Rx frame not synchronized ......................... 3-111 3.1.150 198087141 D interface E1 remote alarm ............................................. 3-112 3.1.151 198087142 E interface E1 Rx carrier alarm ......................................... 3-113 3.1.152 198087143 E interface E1 Rx frame not synchronized ......................... 3-113 3.1.153 198087148 E interface E1 remote alarm ............................................. 3-114 3.1.154 198087149 F interface E1 Rx carrier alarm ......................................... 3-115 3.1.155 198087150 F interface E1 Rx frame not synchronized ......................... 3-116 3.1.156 198087153 F interface E1 Rx forward sliding indication........................ 3-116 3.1.157 198087155 F interface E1 remote alarm ............................................. 3-117 3.1.158 198087156 G interface E1 Rx carrier alarm ......................................... 3-118 3.1.159 198087157 G interface E2 Rx frame not synchronized ......................... 3-118 3.1.160 198087162 G interface E1 remote alarm ............................................. 3-119 3.1.161 198087163 H interface E1 Rx carrier alarm ......................................... 3-119 3.1.162 198087164 H interface E3 Rx frame not synchronized .........................3-120 3.1.163 198087169 H interface E1 remote alarm .............................................3-121 V SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential 3.1.164 198087170 Temperature alarm...........................................................3-121 3.1.165 198087171 Fan absent ......................................................................3-122 3.1.166 198087172 Fan control board CPU alarm ...........................................3-123 3.1.167 198087173 Fan alarm .......................................................................3-123 3.1.168 198087174 Fan temperature alarm .....................................................3-124 3.1.169 198087175 Fan 1 alarm .....................................................................3-124 3.1.170 198087176 Fan 2 alarm .....................................................................3-125 3.1.171 198087177 Fan control board alarm ...................................................3-126 3.1.172 198087178 LNA alarm ......................................................................3-126 3.1.173 198087179 Tower amplifier power alarm .............................................3-127 3.1.174 198087180 SWR of AEM HYCOM minor alarm ...................................3-127 3.1.175 198087181 SWR of AEM HYCOM major alarm ...................................3-128 3.1.176 198087182 AEM power alarm(BTS V2)...............................................3-128 3.1.177 198087183 AEM type alarm(BTS V2) .................................................3-129 3.1.178 198087184 AEM absent(BTS V2) .......................................................3-130 3.1.179 198087185 AEM power alarm ............................................................3-130 3.1.180 198087186 LNA0 alarm ....................................................................3-131 3.1.181 198087187 LNA1 alarm ....................................................................3-132 3.1.182 198087188 Tower Amplifier0 power alarm ..........................................3-132 3.1.183 198087189 Tower Amplifier1 power alarm ...........................................3-133 3.1.184 198087190 SWR of AEM HYCOM minor alarm ..................................3-134 3.1.185 198087191 SWR of AEM HYCOM major alarm ..................................3-135 3.1.186 198087192 AEM type alarm ...............................................................3-136 3.1.187 198087193 AEM Not-in-position alarm ................................................3-137 3.1.188 198087198 Uplink of ADC chip initialization failure...............................3-138 3.1.189 198087200 CIP resource can't be used...............................................3-139 3.1.190 198087201 Uplink failure....................................................................3-139 3.1.191 198087207 Watchdog of FUC overflow ...............................................3-140 3.1.192 198087216 Cell configuration parameter mismatch(BTS V2) ................3-140 3.1.193 198087221 Communication link between CMM and FUC break(BTS V2)......................................................................................................3-141 3.1.194 198087224 Watchdog of TPU CIP overflow.........................................3-142 3.1.195 198087225 Software version of CIP mismatch.....................................3-142 3.1.196 198087226 Clock alarm for TPU and CMM .........................................3-143 3.1.197 198087228 TPU frame No. alarm .......................................................3-144 3.1.198 198087229 TPU CHP DSP0 initialization failure ..................................3-144 3.1.199 198087243 Cell configuration parameter mismatch..............................3-145 VI SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential 3.1.200 198087247 HDLC communication link between CMB and FUC broken.................................................................................................3-146 3.1.201 198087453 signal HDLC break off ......................................................3-146 3.1.202 198087253 FU fram No error alarm ...................................................3-147 3.1.203 198087254 Rx PLL1 unlock ...............................................................3-148 3.1.204 198087255 Rx PLL2 unlock ...............................................................3-148 3.1.205 198087256 Tx PLL1 unlock ...............................................................3-149 3.1.206 198087257 Tx PLL2 unlock ...............................................................3-150 3.1.207 198087258 52M referenced clock PLL unlock .....................................3-150 3.1.208 198087259 Tx IF PLL unlock .............................................................3-151 3.1.209 198087260 EEPROM resource can't be used......................................3-152 3.1.210 198087261 FPGA interface failure ......................................................3-152 3.1.211 198087262 PA VSWR alarm(BTS V2) .................................................3-153 3.1.212 198087263 PA overtemperature minor alarm(BTS V2) ........................3-153 3.1.213 198087264 PA overtemperature major alarm(BTS V2) .........................3-154 3.1.214 198087265 PA output power alarm .....................................................3-155 3.1.215 198087266 PA power overvoltage ......................................................3-155 3.1.216 198087267 PA power lower voltage ....................................................3-156 3.1.217 198087268 Downlink checksum error of DLRC_AL1 ............................3-156 3.1.218 198087269 DUC chip initialization failure ............................................3-157 3.1.219 198087270 80w PA VSWR alarm .......................................................3-157 3.1.220 198087271 80w PA overtemperature ..................................................3-158 3.1.221 198087272 80w PA overtemperature major alarm................................3-159 3.1.222 198087273 80w PA output power alarm ..............................................3-159 3.1.223 198087274 80w PA power overvoltage ...............................................3-160 3.1.224 198087275 80w PA power lower voltage .............................................3-160 3.1.225 198087276 80w PA absent.................................................................3-161 3.1.226 198087277 TXIF unlock .....................................................................3-161 3.1.227 198087278 TPF unlock ......................................................................3-162 3.1.228 198087279 TXRF unlock....................................................................3-163 3.1.229 198087280 RXRF unlock ...................................................................3-164 3.1.230 198087281 13 MHz clock lost.............................................................3-164 3.1.231 198087282 60 ms clock lost ...............................................................3-165 3.1.232 198087285 52 MHz clock lost.............................................................3-166 3.1.233 198087288 PA power overvoltage alarm .............................................3-166 3.1.234 198087289 PA power undervoltage alarm ...........................................3-167 3.1.235 198087290 PA VSWR alarm ..............................................................3-167 3.1.236 198087291 PA temperature minor alarm .............................................3-168 VII SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential 3.1.237 198087292 PA temperature major alarm .............................................3-169 3.1.238 198087293 PA forward power(3db) alarm............................................3-169 3.1.239 198087294 RTU power alarm.............................................................3-170 3.1.240 198087295 RTU power temperature alarm ..........................................3-171 3.1.241 198087296 RTU power output overvoltage alarm ................................3-171 3.1.242 198087297 RTU power input failure alarm...........................................3-172 3.1.243 198087298 IQ calibration parameters abnormal alarm .........................3-172 3.1.244 198087299 EAM heat exchanger alarm ..............................................3-173 3.1.245 198087300 EAM TRX layer fan-4 alarm ..............................................3-173 3.1.246 198087301 EAM AEM layer axis-flow fan alarm...................................3-174 3.1.247 198087302 EAM smoke alarm............................................................3-174 3.1.248 198087303 EAM waterproof alarm......................................................3-175 3.1.249 198087304 EAM lightning protection alarm .........................................3-176 3.1.250 198087305 EAM backdoor access control alarm .................................3-176 3.1.251 198087306 EAM frontdoor access control alarm..................................3-177 3.1.252 198087307 EAM PWR monitoring unit alarm.......................................3-177 3.1.253 198087308 EAM heat exchanger electric heater alarm.........................3-178 3.1.254 198087309 EAM heat exchanger control board alarm ..........................3-178 3.1.255 198087310 EAM heat exchanger external circulation fan 2 alarm .........3-179 3.1.256 198087311 EAM heat exchanger external circulation fan 1 alarm..........3-179 3.1.257 198087312 EAM heat exchanger internal circulation fan 2 alarm ..........3-180 3.1.258 198087313 EAM heat exchanger internal circulation fan 1 alarm ..........3-181 3.1.259 198087314 EAM heat exchanger 485 communication alarm.................3-181 3.1.260 198087315 EAM temperature alarm ...................................................3-182 3.1.261 198087316 EAM TRX layer mixed-flow fan 1 alarm .............................3-182 3.1.262 198087317 EAM TRX layer mixed-flow fan 2 alarm .............................3-183 3.1.263 198087318 EAM TRX layer mixed-flow fan 3 alarm .............................3-183 3.1.264 198087319 Communication broken between EAM and CMB ................3-184 3.1.265 198087320 Power undervoltage alarm ................................................3-184 3.1.266 198087321 Inner fan 2 alarm (for M8202) ...........................................3-185 3.1.267 198087322 Inner fan 1 alarm (for M8202) ...........................................3-186 3.1.268 198087323 Outer fan 2 and fan 4 alarm (for M8202) ............................3-186 3.1.269 198087324 Outer fan 1 and fan 3 alarm (for M8202) ............................3-187 3.1.270 198087325 Rack temperature minor alarm..........................................3-187 3.1.271 198087326 Rack temperature major alarm..........................................3-188 3.1.272 198087327 Layer 3 fan 1 alarm (for M8206) ........................................3-188 3.1.273 198087328 Layer 3 fan 2 alarm (for M8206) ........................................3-189 VIII SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential 3.1.274 198087329 Layer 3 fan 3 alarm (for M8206) ........................................3-190 3.1.275 198087330 Layer 2 fan 1 alarm (for M8206) ........................................3-190 3.1.276 198087331 Layer 2 fan 2 alarm (for M8206) ........................................3-191 3.1.277 198087332 Layer 2 fan 3 alarm (for M8206) ........................................3-192 3.1.278 198087333 Layer 1 fan 1 alarm (for M8206) ........................................3-192 3.1.279 198087334 Layer 1 fan 2 alarm (for M8206) ........................................3-193 3.1.280 198087335 Layer 1 fan 3 alarm (for M8206) ........................................3-193 3.1.281 198087391 FCU power undervoltage alarm ........................................3-194 3.1.282 198087403 The clock alarm about transmission of CCI board Abis-E1 ...........................................................................................................3-195 3.1.283 198087404 The local working clock alarm of CCI board .......................3-195 3.1.284 198087405 The clock alarm about transmission of CCI board 13M ......3-196 3.1.285 198087406 CCI opposite board alarm.................................................3-196 3.1.286 198087407 IQ FPGA internal clock alarm............................................3-197 3.1.287 198087408 IQ FPGA light interface alarm ..........................................3-197 3.1.288 198087409 IQ FPGA LVDS interface alarm .........................................3-198 3.1.289 198087410 IQ FPGA internal data alarm.............................................3-198 3.1.290 198087470 Fan absence alarm ..........................................................3-199 3.1.291 198087471 Fan rotate alarm ..............................................................3-200 3.1.292 198087472 CMB and FNCB RS485 link break alarm ...........................3-200 3.1.293 198087480 Status of TX5 filter alarm ..................................................3-201 3.1.294 198087481 Status of TX6 filter alarm ..................................................3-201 3.1.295 198087443 Diversity antenna lost .......................................................3-202 3.1.296 198087444 Diversity antenna identical ................................................3-202 3.1.297 198087411 13M,61.44M clock lost alarm.............................................3-203 3.1.298 198087412 60ms clock lost alarm.......................................................3-204 3.1.299 198087413 26MHz and 52MHz lost of clock alarm...............................3-204 3.1.300 198087414 the failure examination alarm of the 60ms uplink frame.......3-205 3.1.301 198087415 checking block data error alarm ........................................3-205 3.1.302 198087416 up link LVDS SERDES lost lock alarm ...............................3-206 3.1.303 198087417 FN error alarm .................................................................3-207 3.1.304 198087432 Diversity antenna lost .......................................................3-207 3.1.305 198087433 Diversity antenna identical ................................................3-208 3.1.306 198087451 board not support 16MHW................................................3-208 3.1.307 198087452 cmb or cpu overload.........................................................3-209 3.1.308 198087454 main HDLC break off........................................................3-209 3.1.309 198087455 FIB configure wrong .........................................................3-210 3.1.310 198087456 lay3 of FIB software has no response................................3-210 IX SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential 3.1.311 198087460 positive 12 voltage alarm .................................................. 3-211 3.1.312 198087461 negative 12 voltage alarm.................................................3-212 3.1.313 198087462 DSP 1.2v voltage alarm....................................................3-212 3.1.314 198087463 6.4v voltage alarm............................................................3-213 3.1.315 198087464 5v voltage alarm ..............................................................3-213 3.1.316 198087473 DTPU CPU overload ........................................................3-214 3.1.317 198087483 GPS signal synchronization exception ...............................3-215 3.1.318 198087484 Second pulse loss............................................................3-215 3.1.319 198087485 Antenna open-circuit alarm ...............................................3-216 3.1.320 198087486 Antenna short-circuit alarm ...............................................3-216 3.1.321 198087487 Lost satellite alarm ...........................................................3-217 3.1.322 198087510 CPU of FIB overload ........................................................3-218 3.1.323 198088000 DTPU not support Baseband-Hop alarm............................3-218 3.1.324 198088001 PA Power Voltage Adjusting Path Disconnected.................3-219 3.1.325 198088002 PA Power Voltage Adjusting Data Error .............................3-219 3.1.326 198088003 PA Power Voltage Adjusting Data Illegal ............................3-220 3.1.327 198088004 Access iBSC failure..........................................................3-221 3.1.328 198088005 Control link broken ...........................................................3-221 3.1.329 198088006 Operation link broken(CS) ................................................3-222 3.1.330 198088007 Operation link broken(PS) ................................................3-222 3.1.331 198088008 Parameter configuration mismatch ....................................3-223 3.1.332 198088009 DSP initialization failure....................................................3-223 3.1.333 198088010 Parameter configuration failure of AD6537.........................3-224 3.1.334 198088011 Tx PLL unlock ..................................................................3-225 3.1.335 198088012 Wrong parameter configuration for EEPROM.....................3-225 3.1.336 198088013 FLASH memory fault ........................................................3-226 3.1.337 198088014 Run abnormity of DSP......................................................3-226 3.1.338 198088015 FPGA interface fault.........................................................3-227 3.1.339 198088016 CHP frame fault ...............................................................3-227 3.1.340 198088017 Wrong receive channel of RF............................................3-228 3.1.341 198088018 Get DNS failure when configuration IP of active .................3-229 3.1.342 198088019 Analyse failure of DNS domain name ................................3-229 3.1.343 198088020 IPSec failure ....................................................................3-230 3.1.344 198088021 RF channel and HTRG board unconformity .......................3-230 3.1.345 198088022 Get HBTS'S IP address failure from DHCP Sever ..............3-231 3.1.346 198088023 Over temperature.............................................................3-231 3.1.347 198088024 Voltage abnormity ............................................................3-232 X SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential 3.1.348 198088025 Abis link change alarm .....................................................3-232 3.1.349 198088026 IPOE uplink and downlink jam alarm .................................3-233 3.1.350 198088027 DIP E1 rack, rack type error..............................................3-234 3.1.351 198088028 DIP E1 rack, rack number error.........................................3-234 3.1.352 198088029 DIP E1 rack,slave rack 1 port error....................................3-235 3.1.353 198088030 DIP E1 rack,slave rack 2 port error....................................3-235 3.1.354 198088031 DIP E1 rack,satellite back up flag error ..............................3-236 3.1.355 198088032 DIP E1 rack,oam time slot error ........................................3-236 3.1.356 198088033 DIP IP rack,access mode error(IP or IPOE) .......................3-237 3.1.357 198088034 DIP IP rack,rack number error...........................................3-237 3.1.358 198088035 DIP IP rack,site number error............................................3-238 3.1.359 198088036 DIP IP rack,sequence number error ..................................3-238 3.1.360 198088037 Mains power failure alarm.................................................3-239 3.1.361 198088038 Alarm of the trx's down link LRC failed...............................3-240 3.2 Communication Alarm .....................................................................................3-240 3.2.1 198022784 BFD Session Interrupted ......................................................3-240 3.2.2 198066029 PPP link broken...................................................................3-242 3.2.3 198066026 Association path broken .......................................................3-243 3.2.4 198029953 The Ethernet port state is OAM loop back ............................3-244 3.2.5 198005666 The number of the error packets from MAC port exceeds the threshold .............................................................................................3-244 3.2.6 198000519 Trunk error ..........................................................................3-245 3.2.7 198000520 Trunk abnormal ...................................................................3-246 3.2.8 198015617 Some frames Received by FE/GE/ATM/MP/POS/E1 Port are faulty ...................................................................................................3-247 3.2.9 198015618 Faulty frames received by port over threshold........................3-248 3.2.10 198015873 PSN board is sending out incorrect frames ..........................3-249 3.2.11 198003841 The control plane retransmission ratio over the threshold ......3-250 3.2.12 198005651 IP / MAC address conflict ...................................................3-250 3.2.13 198066003 Control plane communication is abnormal between board and its home module ............................................................................3-251 3.2.14 198005378 Board HW Error .................................................................3-252 3.2.15 198066004 Control plane communication is abnormal between MP and OMP ...................................................................................................3-253 3.2.16 198005382 Communication between power board and OMP is abnormal .............................................................................................3-254 3.2.17 198005397 Communication of RAWMACIP channel is abnormal ............3-255 3.2.18 198005401 Test packet check abnormal ...............................................3-255 XI SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential 3.2.19 198005122 Loss of Active/standby communication link ..........................3-256 3.2.20 198005126 Incorrect FE Routing Connection ........................................3-257 3.2.21 198005127 FE Link Error Alarm ...........................................................3-258 3.2.22 198005128 Duplicate rack and shelf .....................................................3-259 3.2.23 198066005 SCCP subsystem unavailable.............................................3-260 3.2.24 198066010 MTP3 Signalling Point Inaccessible.....................................3-261 3.2.25 198066011 MTP3 link unavailable ........................................................3-261 3.2.26 198066014 M3UA Signalling Point Inaccessible ....................................3-262 3.2.27 198066019 Association link broken.......................................................3-263 3.2.28 198005129 Ethernet port loop back error ..............................................3-264 3.2.29 198031744 IPD session interrupted ......................................................3-265 3.2.30 198105021 IP channel of Iub interface breaks down ..............................3-266 3.2.31 198105035 The communication link between LogService board and OMP is broken ....................................................................................3-268 3.2.32 198066000 Abis link broken .................................................................3-269 3.2.33 198005664 The rate of error code in a mate link is high at GUIM/GUIM2.......................................................................................3-270 3.2.34 198066008 MTP2 link sending overload ...............................................3-271 3.2.35 198066009 MTP2 link reception overload .............................................3-271 3.2.36 198066012 MTP3 cluster inaccessible ..................................................3-272 3.2.37 198087775 Super site exchanged to the satellitic Abis link or slave link......................................................................................................3-273 3.2.38 198087342 Cell interruption alarm ........................................................3-274 3.2.39 198087380 TRX Manual Block .............................................................3-275 3.2.40 198087336 Rack Abis control link broken..............................................3-275 3.2.41 198087468 lapd jam alarm...................................................................3-276 3.2.42 198087337 Site Abis control link broken................................................3-278 3.2.43 198087101 HW link broken ..................................................................3-279 3.3 Processing error Alarm ....................................................................................3-279 3.3.1 198015360 Microcode Is Abnormal ........................................................3-279 3.3.2 198023040 Number of alarms exceeds threshold. ...................................3-280 3.3.3 198066031 OMP alarm pool is full, unable to store any more alarms. .......3-281 3.3.4 198066032 Loss of NTP time synchronisation .........................................3-281 3.3.5 198066027 SNTP failure........................................................................3-282 3.3.6 198005387 Alarm due to inconsistent MP type ........................................3-283 3.3.7 198005388 Startup file does not exist .....................................................3-284 3.3.8 198005398 Office ID is not set correctly with control shelf ........................3-284 3.3.9 198005402 Database config is different from file named bootcfg.ini ..........3-285 XII SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential 3.3.10 198005649 Port configuration is incorrect .............................................3-285 3.3.11 198005123 Incorrect configuration for inserted board or device ..............3-287 3.3.12 198066013 MTP3 link congestion.........................................................3-288 3.3.13 198066018 Association congestion.......................................................3-289 3.3.14 198105027 The RUB board is overload ................................................3-289 3.3.15 198007936 Memory file buffer overflow.................................................3-290 3.3.16 198005120 T Network Connection Not Conform to Configuration ...........3-291 3.3.17 198005889 Version Switches While Board Doesn't Reset ......................3-292 3.3.18 198005892 Boot Version Fails to Write to Backup Region ......................3-292 3.3.19 198087482 dbsapp data error alarm .....................................................3-293 3.3.20 198087505 Board Connect Fail ............................................................3-294 3.4 QoS Alarm......................................................................................................3-295 3.4.1 198023296 Inter-board message communication flow rate exceeds the alarm threshold ....................................................................................3-295 3.4.2 198066069 The number of times of signaling data transfer exceeds the allowed threshold of the license ............................................................3-295 3.4.3 198087344 MSC overload control alarm at FUC mode ............................3-296 3.4.4 198087345 CPU overload control alarm at FUC mode.............................3-297 3.4.5 198087346 Signaling point congestion control alarm at FUC mode...........3-298 3.4.6 198087347 MSC overload control alarm at SYS mode.............................3-299 3.4.7 198087348 CPU overload control alarm at SYS mode .............................3-299 3.4.8 198087349 Signaling point congestion control alarm at SYS mode ...........3-300 3.4.9 198087350 CCCH overload control ........................................................3-301 3.4.10 198087506 NSE block alarm ................................................................3-302 3.4.11 198087507 SGSN is blocked................................................................3-303 3.4.12 198087513 Board Ethernet port overload alarm.....................................3-304 3.4.13 198087758 Manual User Access control alarm ......................................3-304 3.4.14 198087759 CPU overload control alarm at Paging mode .......................3-305 3.4.15 198087773 CIC manual blocked alarm .................................................3-306 3.4.16 198087774 BVC manual blocked alarm ................................................3-307 3.4.17 198087517 Shelf overload control alarm at FUC mode ..........................3-307 3.4.18 198087518 Shelf overload control alarm at SYS mode...........................3-308 3.4.19 198087381 The time-slot of air interface blocked manually.....................3-309 3.5 Environment Alarm..........................................................................................3-310 3.5.1 198025856 Rack temperature is high .....................................................3-310 3.5.2 198025857 Low temperature in Rack ..................................................... 3-311 3.5.3 198025858 Room temperature is higher than high threshold ...................3-312 3.5.4 198025859 Room temperature is lower than low threshold ......................3-312 XIII SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential 3.5.5 198025860 Rack voltage is high ............................................................3-313 3.5.6 198025861 rack voltage is low ...............................................................3-314 3.5.7 198025862 Humidity is high ...................................................................3-315 3.5.8 198025863 Humidity is low ....................................................................3-315 3.5.9 198025864 Fault in fan plug-in box ........................................................3-316 3.5.10 198025865 Rack door alarm ................................................................3-317 3.5.11 198025866 Smoke detected.................................................................3-317 3.5.12 198025867 Infrared alarm ....................................................................3-318 3.5.13 198025868 Lightning alarm ..................................................................3-319 3.5.14 198025869 Loss of DC power supply to rack.........................................3-320 3.5.15 198029184 SNTP server is unavailable ................................................3-320 Chapter 4 Notifications .............................................................................. 4-1 4.1 198020291 Protocol stack process failed to initialize during power on.................... 4-4 4.2 198020802 Conflicting IP address in subnet......................................................... 4-4 4.3 198020803 Conflicting MAC address in subnet .................................................... 4-5 4.4 198020804 Failed to generate static ARP from IP address.................................... 4-6 4.5 198020805 ARP detect failed.............................................................................. 4-7 4.6 198020806 ARP detect that the static ARP is not match ....................................... 4-8 4.7 198018241 TCP Connection Aborted .................................................................. 4-8 4.8 198018242 MD5 Verification Failure .................................................................... 4-9 4.9 198018243 Wrong MD5 Message Abstract ........................................................ 4-10 4.10 198028993 SCTP Primary Path Set Failed....................................................... 4-10 4.11 198030016 Ethernet link OAM event.................................................................4-11 4.12 198000576 Loss of Frame on Trunk .................................................................4-11 4.13 198000834 MCC is faulty ................................................................................ 4-12 4.14 198001600 CPU resets on a board.................................................................. 4-13 4.15 198008005 Memory file buffer overflow............................................................ 4-14 4.16 198017216 Error in MCS Multi-Core processor receiving configuration data from DBS ....................................................................................................... 4-14 4.17 198023106 Board self-check fails .................................................................... 4-15 4.18 198023107 The board initialization failure ........................................................ 4-16 4.19 198023617 Configuration file is unusable ......................................................... 4-16 4.20 198003138 Board FLASH faults ...................................................................... 4-17 4.21 198003394 Start daylight saving time .............................................................. 4-18 4.22 198003395 End daylight saving time................................................................ 4-18 4.23 198025664 Abnormal Half-Fixed Connection Changes ..................................... 4-19 4.24 198005441 Port status on internal media plane changed .................................. 4-20 XIV SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential 4.25 198005448 485 seriel bus link between CLKG/PWRD and OMP is broken ......... 4-21 4.26 198026176 Clock reference changed............................................................... 4-22 4.27 198026177 CLKG reference quality changed ................................................... 4-22 4.28 198026178 Clock work mode changed ............................................................ 4-23 4.29 198026179 Clock source invalidation reason changed ...................................... 4-23 4.30 198005705 MCU resets abnormally ................................................................. 4-24 4.31 198005710 The result of manual reference selection for SETS chip................... 4-25 4.32 198005711 Clock reference selection is being executed.................................... 4-25 4.33 198005712 The manual select base will be run, please wait for the result .......... 4-26 4.34 198005713 APC chip's peripheral RAM has hardware fault ............................... 4-27 4.35 198005715 PP2S source switched .................................................................. 4-27 4.36 198005718 Two master clock ports is directly connected .................................. 4-28 4.37 198005700 DSP resets for abnormities ............................................................ 4-28 4.38 198005701 Version Load Error ........................................................................ 4-29 4.39 198019777 APS switch over occurred.............................................................. 4-30 4.40 198005188 UIM CS Changeover ..................................................................... 4-31 4.41 198005189 Notification of Active/Standby Changeover .................................... 4-32 4.42 198005192 Board's Work Mode Unsupported................................................... 4-33 4.43 198005193 Notification of the power on status of the basic process ................... 4-34 4.44 198005956 Board Version Error ...................................................................... 4-35 4.45 198005958 IDE Version Files Synchronization Information ................................ 4-35 4.46 198005961 OMP Version Check Information .................................................... 4-36 4.47 198005962 Patch version operate fail .............................................................. 4-37 4.48 198011840 M3UA user office status change..................................................... 4-38 4.49 198013888 ASP status changed ..................................................................... 4-38 4.50 198013889 AS status changed........................................................................ 4-39 4.51 198013890 Sigtran error message received ..................................................... 4-40 4.52 198013891 Sigtran notification message received ............................................ 4-41 4.53 198013892 Allocate memory fail...................................................................... 4-42 4.54 198014144 Association establishment failed .................................................... 4-42 4.55 198014145 Association restart ........................................................................ 4-43 4.56 198005195 Board mix plug occurred................................................................ 4-44 4.57 198031040 ACL config failed .......................................................................... 4-45 4.58 198105001 Failed to get the table of configuration ............................................ 4-46 4.59 198105002 The route table is overloaded ........................................................ 4-48 4.60 198105003 Failed to handle DHCP message from other network ...................... 4-49 4.61 198105004 Failed to operate multicast group .................................................. 4-50 XV SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential 4.62 198105005 Clock difference of slave is large.................................................... 4-51 4.63 198105006 Slave losted external clock ............................................................ 4-52 4.64 198105008 Bandwidth automatic adjustment is useless .................................... 4-53 4.65 198105018 Unable to save Performance File ................................................... 4-54 4.66 198105019 SLAVE memory check fail notification............................................. 4-55 4.67 198105030 OMP received data is not complete................................................ 4-56 4.68 198105032 Transport Path Occupied BandWidth Overload ............................... 4-57 4.69 198105033 Transport Path group Occupied Bandwidth Overload ...................... 4-58 4.70 198018755 HDLC status changed ................................................................... 4-59 4.71 198021329 LSDB Overflow ............................................................................. 4-60 4.72 198021330 Configuration of OSPF mismatched ............................................... 4-61 4.73 198021331 Failed to add the ospf route to the courier routing table ................... 4-61 4.74 198028231 Router ID not configured for OSPFv3 ............................................. 4-62 4.75 198028233 Configuration of OSPFv3 Mismatched............................................ 4-63 4.76 198021837 Failure in adding dynamic routings ................................................. 4-63 4.77 198021059 RIP Neighbor Configuration Errors ................................................. 4-64 4.78 198021060 RIP Interface Authentication Errors ................................................ 4-65 4.79 198021065 Incompatible RIP Version Number ................................................. 4-66 4.80 198022598 Routers with Conflicting System Id Exist in Network ........................ 4-66 4.81 198022599 ISIS Message Authentication Failure.............................................. 4-67 4.82 198021584 Neighbor Hold Timer Expired......................................................... 4-68 4.83 198021585 BGP Interface Down and Neighbor Link Broken.............................. 4-69 4.84 198029760 DNS server inaccessible ............................................................... 4-70 4.85 198016193 SIG_IPI Forwards Service Messages Abnormally ........................... 4-70 4.86 198005702 Trunk configuration is inconsistent with function of board................. 4-71 4.87 198005708 The active/standby modules of PSN clock have changed over successfully ................................................................................................... 4-72 4.88 198005714 No external clock for DSP.............................................................. 4-72 4.89 198005194 Changeover of CS Optical Interfaces ............................................. 4-73 4.90 198005960 Version Fails to Be Switched ......................................................... 4-74 4.91 198087360 BCCH Exchange Fail .................................................................... 4-74 4.92 198087393 Ring state notification ................................................................... 4-76 4.93 198087394 Intelligent power up/down preparation notification ........................... 4-76 4.94 198087459 cell no gprs traffic inform ............................................................... 4-77 4.95 198087469 abis route change inform ............................................................... 4-77 4.96 198087353 NSVC deletion notification ............................................................. 4-78 4.97 198087395 SNS Size process failure notification .............................................. 4-79 4.98 198087396 SNS Config process failure notification........................................... 4-79 XVI SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential 4.99 198087466 NSVC's IP deletion notification....................................................... 4-80 4.100 198087359 No access of BSC to MSC SPC ................................................... 4-81 4.101 198087503 Baseband frequency hopping exchange for trx fail ........................ 4-81 4.102 198087504 Baseband frequency hopping exchange for trx restore .................. 4-82 4.103 198087508 Block Successfully After Service released .................................... 4-83 4.104 198087751 dbsapp no avilable PCU resource inform ...................................... 4-84 4.105 198087754 Board back up ........................................................................... 4-84 4.106 198087760 BTS master power recover notification ......................................... 4-85 4.107 198087761 BTS master power interruption notification.................................... 4-86 4.108 198087762 After BTS mains power failure TRX terminated notification ............ 4-86 4.109 198087772 Super Site Connect in ................................................................. 4-87 4.110 198087799 Cell intelligent power-on or power-down........................................ 4-88 4.111 198087514 TRAU frame sync loss notification ................................................ 4-88 4.112 198087515 BCCH Exchange Success ........................................................... 4-89 4.113 198087516 Mute call detect........................................................................... 4-89 4.114 198087519 Release dynamic association by force .......................................... 4-90 4.115 198087520 Gb interface throughput exceed permissible value......................... 4-91 4.116 198087338 TRX No Traffic ............................................................................ 4-92 4.117 198087434 Cannot detect up or down TRAU notification ................................. 4-92 4.118 198087339 BTS self maintenance inform ....................................................... 4-93 4.119 198087477 site board cpu overload ............................................................... 4-93 4.120 198087478 uplink user layer jam inform ......................................................... 4-94 4.121 198087479 downlink user layer jam inform..................................................... 4-95 4.122 198087488 chp cycle adjust trau information .................................................. 4-95 4.123 198087500 Radio Interface Synchronization ARF emendate Successfully........ 4-96 4.124 198087501 Radio Interface Synchronization ARF emendate Failed ................. 4-96 4.125 198087502 Site IP Address conflicted............................................................ 4-97 4.126 198087512 IDS Attack detecting.................................................................... 4-98 Appendix A Link Information ................................................................... A-1 A.1 A2051 ............................................................................................................... A-1 Glossary .......................................................................................................... I XVII SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential This page intentionally left blank. XVIII SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential About This Manual Purpose This manual describes how to handle ZXG10 iBSC alarms and notifications. Intended Audience This manual is intended for: l l Maintenance engineers On-duty staff in equipment room What Is in This Manual This manual has the following chapters: Chapter Description 1, Overview Gives an overview of ZXG10 iBSC alarms and notifications. 2, General Operations Describes the common operations for alarm handling. 3, Alarms Describes the alarms in terms of alarm properties, causes, impact, and Action. 4, Notifications Describes the notifications in terms of notification properties, causes, impact, and Action. Appendix A Link Information Describes the complex operations for alarm handling. I SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential This page intentionally left blank. II SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 1 Overview Functions of Fault Management The fault management system collects fault information from all the NEs in the managed network in near real-time, such as boards, links, databases, and servers, and then displays the collected fault information in the format of alarm or notification. The fault management system helps the system administrator quickly locate and resolve faults in the managed network. It also provides telecom operators, network management departments, and equipment vendors with correct and timely alarm data to ensure stable network operations. Fault Indication The fault management system indicates a fault or event occurring in the network in the form of alarm or notification. l l A fault is indicated in the form of alarm when it persists and affects the reliability and services of the system. An alarm will be cleared only after the fault is resolved. Immediate troubleshooting is required when alarms occur. A notification indicates a non-repeatable or instantaneous fault or event in the system, for example, board reset and signaling overload. Such a fault or event is normally caused by a sudden environment change or other accidental factors. No special handling is required because the fault or event causing a notification can be automatically handled by the system. However, a frequently-reported notification requires troubleshooting. Alarm Format The alarms defined for the ZXG10 iBSCare provided with the information such as property and possible causes. For details, refer to Table 1-1. Table 1-1 Alarm Format Description Item Description Code Uniquely identifies an alarm. Name Summarizes the fault information, such as the fault cause and phenomenon. 1-1 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Item Description Severity There are four alarm severity levels, which are indicated in descending order of severity as Critical, Major, Minor, and Warning. l Critical: indicates a fault that causes failures of system operations or service capabilities. Immediate troubleshooting is required when a critical alarm is reported. l Major: indicates a fault that seriously impacts proper system operations or reduces service capabilities. Clearing the fault to restore the system as soon as possible is required when a major alarm occurs. l Minor: indicates a fault that slightly influences proper system operations or reduces service capabilities. Proper measures should be taken to clear the fault in a timely manner and prevent the occurrence of more severe alarms when a major alarm occurs. l Warning: indicates a fault that has a potential or gradual impact on proper system operations or service capabilities. Warning messages need to be analyzed and proper measures should be taken to clear the fault in a timely manner and avoid more severe alarms. l Unknown: indicates a fault that severity is defined by users. The impact degree described in the definition of alarm severity refers to the impact on a single index, for example, reliability or security. Once the impact on any index reaches the specified threshold, the severity level of the alarm can be roughly determined. If an alarm has an impact on multiple indices, its severity level should be escalated accordingly. Type Based on the triggering condition and system impact, alarms can be classified into the following five types: l Equipment alarm: related with equipment hardware faults. l Communication alarm: related with information transmission faults (ITU-T Recommendation X.733). l Processing error alarm: related with software or processing faults (defined in ITU-T Recommendation X.733). l Environment alarm: related with the environment where the equipment is located (defined in ITU-T Recommendation X.733). l QoS alarm: related with equipment operation performance or indexes. Alarm Description Describes how the alarm is triggered. Alarm Cause Provides probable alarm causes to help users troubleshoot, find preventive measures, and restore the system to normal state in a timely manner. Impact Provides the consequence of each alarm and the impact on the system and services. 1-2 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 1 Overview Item Description Action Provides the troubleshooting steps and suggestions. During the alarm handling process, the following tips needs your attention: l After recording the fault information, O&M personnel needs to handle the fault step by step as suggested. If there is no otherwise specified and the fault is solved (that is, alarm is cleared), the alarm handling process ends. If the fault persists, go to the next step. l If fault cannot be removed, contact the local ZTE office. Notification Format The notifications defined for the ZXG10 iBSC are provided with the information such as property and possible causes. For details, refer to Table 1-2. Table 1-2 Notification Format Description Item Description Code Uniquely identifies a notification. Name Summarizes the event information, such as the cause and phenomenon. Severity There are two alarm severity levels, which are indicated in descending order of severity as Major, and Minor. l Major: indicates a fault that seriously impacts proper system operations or reduces service capabilities. Clearing the fault to restore the system as soon as possible is required when a major alarm occurs. l Minor: indicates a fault that slightly influences proper system operations or reduces service capabilities. Proper measures should be taken to clear the fault in a timely manner and prevent the occurrence of more severe alarms when a major alarm occurs. The impact degree described in the definition of notification severity refers to the impact on a single index, for example, reliability or security. Once the impact on any index reaches the specified threshold, the severity level of the notification can be roughly determined. If a notification has an impact on multiple indices, its severity level should be escalated accordingly. Type The notification types are the same as the alarm types. Notification Describes how the notification is triggered. Description Notification Cause Provides probable notification causes to help users troubleshoot, find preventive measures, and restore the system to normal state in a timely manner. Impact Provides the consequence of each notification and the impact on the system and services. 1-3 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Item Description Action Provides the troubleshooting steps and suggestions. During the alarm handling process, the following tips needs your attention: l After recording the fault information, O&M personnel needs to handle the fault step by step as suggested. If there is no otherwise specified and the fault is solved (that is, alarm is cleared), the alarm handling process ends. If the fault persists, go to the next step. l If fault cannot be removed, contact the local ZTE office. 1-4 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 2 General Operations Table of Contents Finding the Managed Objects Through an Alarm Object.............................................2-1 Filtering Controller Alarms ........................................................................................2-10 2.1 Finding the Managed Objects Through an Alarm Object On the EMS, based on the key information of an alarm object, you can find the managed elements and check their attributes (configuration parameters). Key information of an alarm object: l l Subnet and NE information Alarm MO information (contained in the alarm details), including: à Alarm object MOC à Alarm object DN à Alarm object name, which is user-defined Related managed objects: l l l l l Configuration object Parent object Sub-object Referring object Referred object 2.1.1 Querying the Configuration Object This procedure takes the configuration object “Adjacent Office Information (RemoteSp)” as an example to describe how to query related configuration objects of an alarm object. Key information of the alarm object is as follows: l l l Alarm object MOC=REMOTESP Alarm object DN=TransportNetwork=1,Ss7=1,LocalSp=1,RemoteSp=1 Subnet and NE information: SubNetwork=1333,MEID=1333 The complete DN information that can be used for checking or modifying the configuration data is as follows: 2-1 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference SubNetwork=1333,MEID=1333,ConfigSet=n,TransportNetwork=1,Ss7=1,LocalSp=1,Re moteSp=1 Where: l l ConfigSet=0 indicates that the data is in the modification area (used for modifying NE configuration data). ConfigSet=1 indicates that the data is in the snapshot area (used for checking NE configuration). Steps l Querying configuration objects through the GUI 1. From the navigation tree in the Configuration Management window, select Snapshot Area under the NE node, see Figure 2-1. Figure 2-1 Selecting the Snapshot Area 2. In the search box, enter the object type name Adjacent Office Information, and click . See Figure 2-2. Figure 2-2 Querying the Object Type 2-2 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 2 General Operations The Adjacent Office Information-List tab is displayed in the right pane. 3. Find the configuration object in the list. You can set conditions to quickly find the object, for example, select DN as the matching condition, like as the matching algorithm, and TransportNetwork=1 as the matching value, see Figure 2-3. Figure 2-3 Querying the Configuration Object 4. Double-click a configuration object and view its attributes in the displayed tab, see Figure 2-4. Figure 2-4 Attributes of a Configuration Object l Querying configuration objects through the MML 1. In the navigation tree of the MML Terminal, select Configuration Management > Query Managed Object, see Figure 2-5. Figure 2-5 Selecting the Command Type 2. Enter the command QUERY:MOC="RemoteSp",MOI="SubNetwork=1333,MEI D=1333,ConfigSet=1,TransportNetwork=1,Ss7=1,LocalSp=1,RemoteSp=1"; to query the managed object. 2-3 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Note: The configuration object MOC is case sensitive. The command result is as follows: – End of Steps – 2.1.2 Querying the Parent Object of a Configuration Object This procedure takes the “No.7 Signalling Configuration(Ss7)” parent object as an example to describe how to query the configured parent object through the alarm object information. Key information of the alarm object is as follows: l l l Alarm object MOC=REMOTESP Alarm object DN=TransportNetwork=1,Ss7=1,LocalSp=1,RemoteSp=1 Subnet and NE information SubNetwork=1333,MEID=1333 Therefore, the DN information of “No.7 Signalling Configuration(Ss7)” is DN=TransportNe twork=1,Ss7=1. The complete DN information that can be used for checking or modifying the configuration data is as follows: SubNetwork=1333,MEID=1333,ConfigSet=1,TransportNetwork=1,Ss7=1. Steps l Querying the parent object through the GUI 1. From the navigation tree in the Configuration Management window, select Snapshot Area under the NE node, see Figure 2-6. 2-4 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 2 General Operations Figure 2-6 Selecting the Snapshot Area Node 2. In the search box, enter the object type name 7 Signalling Configuration, and click . See Figure 2-7. Figure 2-7 Querying the Object Type The No.7 Signalling Configuration-List tab is displayed in the right pane 3. Find the configuration object in the list. You can set conditions to quickly find the object, for example, select DN as the matching condition, like as the matching algorithm, and TransportNetwork=1 as the matching value, see Figure 2-8. Figure 2-8 Querying the Configuration Object 2-5 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 4. Double-click the configuration object. Its attributes are shown the displayed tab, see Figure 2-9. Figure 2-9 Attributes of the Configuration Object l Querying the parent object through MML 1. In the navigation tree of the MML Terminal, select Configuration Management > Query Managed Object, see Figure 2-10. Figure 2-10 Selecting the Command Type 2. Enter the command QUERY:MOC="Ss7",MOI="SubNetwork=1333,MEID=133 3,ConfigSet=1,TransportNetwork=1,Ss7=1"; to query the managed object. The command result is as follows: – End of Steps – 2.1.3 Querying the Referring Object of a Configuration Object This procedure takes the referring object “Signalling Linkset (Sls)” of the configuration object “Mtp3 Route (Mtp3Route) as an example to describe how to query the referring object through the alarm object information. 2-6 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 2 General Operations Key information of the alarm object: l l l MOC=M3UAROUTE Alarm object DN=TransportNetwork=1,Ss7=1,M3uaRoute=1 Subnet and NE information: SubNetwork=1333,MEID=1333 The complete DN information that can be used for checking or modifying the configuration data is as follows: SubNetwork=1333,MEID=1333,ConfigSet=1,TransportNetwork=1,Ss7=1,Mtp3Route=1 Steps l Querying the referring object through the GUI 1. From the navigation tree in the Configuration Management window, select Snapshot Area under the NE node, see Figure 2-11. Figure 2-11 Selecting the Snapshot Area Node 2. In the search box, enter the object type name Mtp3 Route, and click Figure 2-12. , See 2-7 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Figure 2-12 Querying the Object Type The Mtp3 Route-List tab is displayed in the right pane. 3. Find the configuration object in the list. You can set conditions to quickly find the object, for example, select DN as the matching condition, like as the matching algorithm, and Mtp3Route=1 as the matching value, see Figure 2-13. Figure 2-13 Querying the Configuration Object 4. Double-click the configuration object. Its attributes are shown the displayed tab, see Figure 2-14. Figure 2-14 Attributes of the Configuration Object 2-8 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 2 General Operations 5. Click Used signalling linkset 1. displayed, see Figure 2-15. The linked Signalling Linkset-List tab is Figure 2-15 Locating the Signaling Link Set Check the information of the signaling link set (Sls). l Querying the referring object through the MML 1. In the navigation tree of the MML Terminal, select Configuration Management > Query Managed Object, see Figure 2-16. Figure 2-16 Selecting the Command Type 2. Enter the command QUERY:MOC="Mtp3Route",MOI="SubNetwork=1333,ME ID=1333,ConfigSet=1,TransportNetwork=1,Ss7=1,Mtp3Route=1"; to query the managed object. The command result is as follows: 3. Drag the horizontal scroll bar to the right and view the Used signalling linkset 1 information. 4. According to the signaling link group information, enter the command QUERY:MOC="Sls",MOI="SubNetwork=1333,MEID=1333,ConfigSet=1,Transpo rtNetwork=1,Ss7=1,LocalSp=1,RemoteSp=1,Sls=1"; to query the referring object. The command result is as follows: – End of Steps – 2-9 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 2.2 Filtering Controller Alarms In the network management system, specific conditions can be set to filter alarms during a query of active or historical alarms. You can query the required alarms by: l l l Selecting the corresponding board where the alarms are raised directly on the rack diagram. Entering the location information of the board where the alarms are raised, including the rack, shelf, and slot information of the board. Entering the office information in the alarms. 2.2.1 Checking Board Alarms Through the Rack Diagram The rack diagram displays the board configuration and the alarms at each severity level on each slot. This section describes how to check the board alarms through the rack diagram. Steps 1. Right-click the faulty NE, and select Open Diagram from the shortcut menu. The board where the alarm is generated blinks in the color corresponding to the alarm severity. For details, refer to the following table. Alarm Color Severity Critical Major Minor Warning 2. In the Rank Chart, right-click the faulty board, and select Show Active Alarm from the shortcut menu, see Figure 2-17. 2-10 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 2 General Operations Figure 2-17 Selecting the Show Active Alarm Command Item The Show Active Alarm dialog box is displayed. 3. Double-click an alarm, and view the alarm details and handling suggestions. – End of Steps – 2.2.2 Filtering Alarms Based on Alarm Location This procedure takes the “Port trunk failed(199007168)” alarm as an example to describe how to filter controller alarms based on the alarm location. Key information of the alarm object is as follows: Location: EQRNCID=1,RACKNO=1,SHELFNO=2,SLOTNO=18,CPUNO=1. Steps l Querying alarms through the GUI 1. On the Location tab, select the NE Type of the controller, see Figure 2-18. Figure 2-18 Selecting the NE Type 2-11 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 2. Select the board where the alarm is generated, see Figure 2-19. Figure 2-19 Selecting the Board 3. Switch to the Alarm Code tab, and select Port trunk failed(199007168), see Figure 2-20. Figure 2-20 Selecting the Alarm Code 4. Click OK. The query result is displayed, see Figure 2-21. Figure 2-21 Alarm Query Result l Querying alarms through MML 2-12 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 2 General Operations 1. In the navigation tree of the MML Terminal, select Fault Management > Show Active Alarm, see Figure 2-22. Figure 2-22 Selecting the Command Type 2. Enter the command SHOW CURRENT ALARM:POSITION="urop:OMMOID=hn fwvxgt-1@sbn=4@me=4",ALARMCODE="199007168",ISVISIBLE=TRUE,SYST EMTYPE=20421,SUBPOSITION1="EQRNCID=1,RACKNO=1,SHELFNO=2,SL OTNO=18,CPUNO=1"; to query the current alarms. The command result is as follows: – End of Steps – 2.2.3 Querying Alarms by Office Information The information of an office includes “Site Name (Office)” and “Site ID (Office)”. This procedure describes how to query alarms in accordance with the information of an office, for example, “Site ID (Office): 3005”. Context If the office information is available in the alarm details, you can view the office information by either of the following two methods: l Alarm list The office information is available in the corresponding columns in the alarm list, see the following figure: 2-13 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference l Additional information The office information is available in the Additional Information area on the Detail tab, see the following figure: Steps l Fuzzy query 1. On the Others tab, select Remark(Fuzzy Match), and enter 3005 in the text box, see Figure 2-23. 2-14 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 2 General Operations Figure 2-23 Entering the Office Information for Alarm Query 2. Click OK. The queried alarm is displayed on the query result tab, see Figure 2-24. Figure 2-24 Query Result l Advanced query 1. On the Others tab, click Advanced. The Advanced dialog box is displayed. 2. On the Additional Information tab, enter 3005 in the Site ID(Office) text box, see Figure 2-25. Figure 2-25 Entering the Site ID 3. Click OK. The queried alarm is displayed on the query result tab, see Figure 2-24. – End of Steps – 2-15 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference This page intentionally left blank. 2-16 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Table of Contents Equipment Alarm........................................................................................................3-1 Communication Alarm ............................................................................................3-240 Processing error Alarm...........................................................................................3-279 QoS Alarm .............................................................................................................3-295 Environment Alarm.................................................................................................3-310 3.1 Equipment Alarm 3.1.1 198019456 All high-speed links between line card and switching boards are out of synchronization Alarm Information Code: 198019456 Name: All high-speed links between line card and switching boards are out of synchronization Severity: Critical Type: Equipment alarm Alarm Description All HSSLS between line card and switching boards are out of synchronization Alarm Cause 1. The configuration of the PSN type is inconsistent with the actual used of PSN type 2. PSN hardware is abnormal. 3. GLI/TLIV hardware is faulty. 3-1 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Impact 1. All services on the equipment are down if the alarm is caused by Cause 1 or Cause 2. 2. All services on the line card are affected if the alarm is caused by Cause 3. If the service is not configured in master/slave or load sharing mode, all services on the line card will be down. If the service is configured in master/slave or load sharing mode, all services on the line card will soon be restored after being down temporarily. Action 1. Check whether PSN board reboots repeatedly. If yes, Check whether the PSN board type configured is consistent with the PSN board type actually in use. If inconsistent (for example, the configured board type is PSN4V and the board type actually in use is PSN8V), modify board type configuration or replace the board actually in use to keep consistency between board configuration and the board in use. If consistent, PSN board hardware might be faulty. In this case, replace PSN board. 2. If the alarm occurs in line card, check if the same alarm occurs in other line card(s) located in the same shelf with the faulty line card. If the same alarm occurs in all other line cards, PSN board might be faulty. Reboot PSN board and check if the line card alarms are restored. If alarms are not restored, replace PSN board. If merely the line card where this alarm occurs reboots repeatedly, replace the board where the alarm is generated. 3.1.2 198019465 CSIX RX and TX packets is abnormal Alarm Information Code: 198019465 Name: CSIX RX and TX packets is abnormal Severity: Warning Type: Equipment alarm Alarm Description CSIX RX and TX packets is abnormal, the number of error packets exceeds the threshold Alarm Cause 1. Signal is unstable when rack or board is powering on. 2. Switch chip is abnormal. Impact The transceiver of the media plane is exceptional. 3-2 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Action 1. Reset the board. 2. Replace the board. 3.1.3 198029952 802.3ah link fault Alarm Information Code: 198029952 Name: 802.3ah link fault Severity: Major Type: Equipment alarm Alarm Description Link Fault: The physical layer has determined a fault that occurred in the receive direction of the local DTE Dying Gasp: An unrecoverable local failure condition has occurred Critical Event: An unspecified critical event has occurred Alarm Cause Link Fault: The physical layer has determined a fault that occurred in the receive direction of the local DTE Dying Gasp: An unrecoverable local failure condition has occurred Critical Event: An unspecified critical event has occurred Impact Link Fault: The port can't receive data, the operations will interrupt. Dying Gasp: The port can't receive data, the operations will interrupt. Critical Event: The 802.3ah is failed, can't detect the fault of link. 3-3 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Action Link Fault: 1. Check the peer is or not right. 2. If right, change the optical fiber and check the alarm. 3. If the alarm is alive, change the and check the alarm. 4. If the alarm is alive, change the board. Dying Gasp: Check the peer is or not down. Critical Event: 1. Check the 802.3ah is or not enable, if it is disable, it can't receive PDU. 2. If the 802.3ah is enable, if the port is optical, check the alarm of Link Fault is or not alive, if the alarm is alive, the port can't receive the PDU 3. Or not, change the good network cable. 4. If the alarm is alive, change the peer board. 3.1.4 198030208 Fault alarm of CFM Alarm Information Code: 198030208 Name: Fault alarm of CFM Severity: Minor Type: Equipment alarm Alarm Description Fault alarm of CFM Alarm Cause DefXconCCM: The MAID of the received CCM dose not exactly match the MAID configured in the receiving MEP. DefErrorCCM: 1. The MEPID in the received CCM is not configured in the receiving MEP. 2. The MEPID in the received CCM matches the MEPID of the receiving MEP. 3. The CCM interval filed in the received CCM dose not match the configured for the receiving MEP. 4. The source mac of CCM is not match the mac of rmep's configured . DefRemoteCCM: The MEP is not receiving CCM in timeout. DefRDICCM: The MEP is receiving CCM that have the RDI. AIS: The MEP is receiving AIS. 3-4 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms LCK: The MEP is receiving LCK. Impact DefXconCCM: The configure of MD is error. DefErrorCCM: The configure of MEP in MA is error. DefRemoteCCM: 1. the other mep is not enable. 2. the link is fault, mep can't receive PUD. DefRDICCM: The receive of the last MEP is error. AIS: The receive of the former MEP is error. LCK: The receive of the former MEP is error. Action DefXconCCM: Check the configure of the peer MD. DefErrorCCM: Check the configure of all MEP in MA. DefRemoteCCM: 1. Check the fault of the link 2. Check the other MEP in MA is enabled or not. DefRDICCM: Check the alarm of the last MEP. AIS: Check the alarm of the former MEP. LCK: Check the alarm of the former MEP. 3.1.5 198005633 Hard disk is faulty Alarm Information Code: 198005633 Name: Hard disk is faulty Severity: Major Type: Equipment alarm 3-5 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Alarm Description Hard disk is faulty Alarm Cause The ribbon cable is loose or the hard disk fails, usually a hardware failure. Impact This is an OMP alarm caused by hard disk breakage, which will affect the system in three ways: 1. The OMP can not boot and services can not access the board. 2. If the log server is abnormal, performance data temporarily stored in the hard disk of the OMP will be lost. 3. No peripheral board can be powered on because when a peripheral board boots, it will request for a version from the OMP. Action Replace the fault hard disk or replace the board, where the hard disk is installed. 3.1.6 198005635 The board is not plugged firmly Alarm Information Code: 198005635 Name: The board is not plugged firmly Severity: Major Type: Equipment alarm Alarm Description ENUM is open Alarm Cause 1. The ENUM switch on the board is open, or in poor contact. 2. The EXCH button on the standby board is pressed twice within 3 seconds. Impact The active/standby board changeover or the APS changeover will fail. This board can not be switched to the active board. 3-6 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Action 1. Check whether the ENUM switch is closed. If not, close it. 2. Open and close the ENUM switch. 3. If the ENUM open status is simulated by pressing the EXCH key on the standby board twice within 3 seconds, press the EXCH key on the standby board twice within 3 seconds. 3.1.7 198005639 High Error Rate of Optical Interface Alarm Information Code: 198005639 Name: High Error Rate of Optical Interface Severity: Major Type: Equipment alarm Alarm Description The rate of error code in a fiber is high.It is adventive Alarm Cause The fiber is not completed connected to the port, or is damaged, or is not compatible with the optical transceiver module in T-network switch. There is no light signal input into the optics module. This alarm is dedicated to the TDM optical port only. The possible causes of this alarm include: 1. TDM receiver fiber optics failure, fiber optics module failure. This type of failures include: damaged fiber on the receiver, unconnected fiber, contaminated fiber or damaged optics module on the receiver. 2. Fiber optics failure at the transmitting module on the corresponding TDM. This type of failures include: damaged fiber on the transmitter, unconnected fiber, and contaminated fiber. 3. Compatibility between fiber optics and optics module. The fiber transmission rate of TDM signal is incompatible with the wave length of the optics module. 4. Loss of signal (LOS) alarm operation is performed on the corresponding SDH device. This includes the manual diagnosis test alarm operation. Impact There might be error in the data transmitted by the optical port which affects the quality of all the services performed on this optical port. 3-7 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Action 1. Perform loopback test to determine source of this alarm is on the local devices or the corresponding devices. Perform self-loop test on local device. If the failure persists, the failure source is on local device; if the failure disappears after self-loop test, then the source of failure is on the corresponding device. Contact the corresponding device for solution. 2. Replace optics module. 3. Replace the fibber optics. 4. Replace the board. 3.1.8 198005640 FPGA exception Alarm Information Code: 198005640 Name: FPGA exception Severity: Major Type: Equipment alarm Alarm Description FPGA is abnormal, it happens only once Alarm Cause FPGA runs abnormally, for example, FPGA is lost, or the board clock is lost. Impact The FPGA verification will fail. The FPGA can not provide normal reading and writing functions. The board can not work normally or provide all of its functions. Services borne on the board will be interrupted. Action 1. Restart the board. In this case, the board downloads FPGA again. 2. Replace the board. 3-8 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms 3.1.9 198005644 The channel in a sub card is down Alarm Information Code: 198005644 Name: The channel in a sub card is down Severity: Major Type: Equipment alarm Alarm Description The channel in a subcard is down Alarm Cause 1. The sub-card is not inserted in position. 2. The sub-card has hardware faults. Impact The sub-card channel is not initialized or the initialization fails. As a result, the channel corresponding to the alarm chip cannot be used normally. This affects the service carried by the board of the sub-card. After the channel is available and the alarm is eliminated, the service is recovered. Action 1. Unplug and plug the sub-card again. Wait for the board to be powered on. 2. Replace the sub-card. 3.1.10 198005645 Sub card abnormal Alarm Information Code: 198005645 Name: Sub card abnormal Severity: Minor Type: Equipment alarm Alarm Description Subcard abnormal 3-9 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Alarm Cause 1. The GCS, EC or HPS subcard of UIMC/GUIM/CHUB is not inserted in position. 2. The subcard is faulty. Impact UIMC/GUIM/CHUB GCS sub-card functions abnormally. Packets may be lost, and even worse, link disconnection may occur on the control planes of some boards. For active/standby configuration, there are two cases: 1. If the active board is abnormal while the standby board is normal, the system performs active/standby switchover. Thus, the standby board takes over the services of the faulty active board. In this case, the service is not affected. 2. If both the active and standby boards are abnormal, active/standby switchover is forbidden. In this case, the service is interrupted because the faulty board cannot restore to the normal status. Action 1. Check the sub-card connection on the board. If the sub-card is loosely inserted, tightly insert it and wait for the board to be powered on. 2. Replace the sub-card. 3.1.11 198005646 Phase-lock loop unlocked Alarm Information Code: 198005646 Name: Phase-lock loop unlocked Severity: Critical Type: Equipment alarm Alarm Description Phase-lock loop unlocked Alarm Cause 1. Clock board faulty. 2. Reference clock has changed to another optical board. 3. Reference clock changed when a board has been removed or plugged in to the shelf. 4. UIMC/GUIM input is disconnected, or UIMC/GUIM clock phase loop is abnormal. 3-10 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Impact The service clock and system clock are inconsistent on the board with unlocked phase-lock loop. As a result, the service carried by the board is interrupted. Action 1. On NMS fault management interface, check if the related clock alarm occur. If yes, handle the alarm by referring to the corresponding suggestions. The related alarm is as follows: 198005381 Input Clock Abnormal 2. On NMS fault management interface, check if related alarms occur on the optical port for clock extraction. If yes, handle the alarm by referring to the corresponding suggestions. The related alarms are as follows: 198001792 SDH/SONET fault 198005639 High Error Rate of Optical Interface 198000002 Loss of Optical Transceiver Module Signal 3. Check the operation and maintenance logs. If the operation of changing the clock extraction reference for the loop is recorded, report the alarm as a normal phenomenon. In this case, no handling operation is required. 4. Switch to the standby clock board. 5. Switch to the standby UIM/GUIM board. 6. Replace the board. 3.1.12 198005647 High BER on E1 link Alarm Information Code: 198005647 Name: High BER on E1 link Severity: Major Type: Equipment alarm Alarm Description High error code happens in the trunk link Alarm Cause 1. The E1/T1 link is faulty. 2. The device in the uplink direction of the trunk link is faulty. 3. The trunk cable or connector is in poor contact. 3-11 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Impact The trunk fails to receive trunk signals. If the belonged port has only this link, all services on the port are interrupted. Otherwise, only the port bandwidth is affected. The quantity of upper layer access services associated with the port is decreased. The accessed bandwidth is reduced. The service, however, is not interrupted. Action 1. Conduct a meter measurement or loopback test to find out whether the alarm is rooted in the local end or peer end. Meter measurement: Connect a trunk test meter to check if the signal received by the local end trunk is normal. If yes, the fault is rooted in the local end. If the test shows the problem persists, the fault is rooted in the peer end. In this case, inform the peer end to troubleshoot. Loopback test: Perform self-loop at the trunk where alarm occurs at local end. If the problem persists, it indicates that the fault is rooted in the local end. If the alarm is eliminated, it indicates that the alarm is rooted in the peer end. In this case, inform the peer end to troubleshoot. 2. Replace the trunk cable. 3. Replace the board. 3.1.13 198005656 Input clock of subcard lost Alarm Information Code: 198005656 Name: Input clock of subcard lost Severity: Major Type: Equipment alarm Alarm Description Input clock of subcard is lost Alarm Cause 1. The subcard is loose. 2. The clock circuit of the subcard is damaged. 3. The clock circuit of the mother board is damaged. 3-12 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Impact The unavailable sub-card clock affects the normal operation of the board. This may cause clock jittering, and the service that implements media stream exchange through this board becomes unstable. In the most serious case, the system clock is lost and the service carried by the board is interrupted. Action 1. Check the subcard connection status. If the subcard is loose, tightly connect it and power it on again. 2. Replace the subcard 3. Replace the board. 3.1.14 198005663 Component fault Alarm Information Code: 198005663 Name: Component fault Severity: Major Type: Equipment alarm Alarm Description Board device or subcard is abnormal Alarm Cause Devices or sub-cards on the board operate abnormally. Impact This alarm only occurs to the IMAB. When it occurs, the IMAB can not operate normally and the trunk borne on the board will be broken. As a result, users can not access the board and the existing services will be interrupted. Action 1. Check whether the 'Board input clock lose' or 'PLL unlock' alarm exists. If so, handle the alarm first. 2. Replace the board. 3-13 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 3.1.15 198005665 Fault on board (GPS) Alarm Information Code: 198005665 Name: Fault on board (GPS) Severity: Critical Type: Equipment alarm Alarm Description Clock board or GPS module report hardware error Alarm Cause According to alarm details, alarm status falls into two types: Type A fault on board (GPS) phase-lock equipment (Probable alarm causes include 16chip loss/out of lock, 12.8M loss/out of lock, PP2S output loss, 8K output loss, 10M output loss, and 1PPS loss). Phase-lock equipment of this board (GPS) is in power on status (alarm cause is that the GPS module of ICM board is in power on status, and power on has not been completed). Impact Be usually determined as hardware fault, which affects system clock. It might lead to the system clock loss and system synchronization failure. When system clock loss/offset occurs, its subsequent impact on service is described below. 1.For TDM transmission, all links based on the TDM transmission medium (including the transmission link currently in service for UE and cell transmission link) are affected. Packet loss might occur on these links, leading to degradation of service quality. In the case of serious packet loss, service interruption and handover failure will occur. Even worse, the cell might be out of service. 2.For non-TDM transmission (for example, IP transmission), Iub interface service is affected, while Iur interface and Iu interface services are not affected. The clock that Node B derives from RNC via IEEE1588 is inaccurate. When RNC clock frequency offset is no more than 0.05 ppm, Node B synchronization will not fail, but success rate of inter-RNC inter-Node B soft handover might fall. When RNC clock frequency offset exceeds 0.5 ppm, Node B will fail to lock the clock. In this case, Node B will oscillate freely and success rate of inter-Node B soft handover might fall. 3-14 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Action On NMS fault management interface, view alarm Details where Error type information is given. Locate the corresponding alarm handling suggestion according to the error type. The alarm handling suggestions that correspond to the error types are described below. 1.Type A Fault on Board (GPS) Phase-lock Equipment 1) On NMS test management interface, perform diagnostic test on ICM board. Check the working status of the GPS module. If Class A fault persists in the GPS module, replace the board. 2) Check if output clock loss occurs. If yes, replace the board. 2.Phase-lock Equipment of This Board (GPS) Is in Power-on Status If the alarm persists, hardware fault might exist. Replace the board. 3.1.16 198000256 Ethernet link to OMC is broken. Alarm Information Code: 198000256 Name: Ethernet link to OMC is broken. Severity: Minor Type: Equipment alarm Alarm Description Ethernet link down,only use for OMC and OMC2 now Alarm Cause 1. No network cable is connected with Network Port OMC or OMC2 on rear board of OMP. 2. Network cable is disconnected or cable connector is loose. 3. Network port on the board is faulty. Impact Master/slave switching will occur if OMP is configured in master/slave mode. If master/slave switching is normal, system will not be affected. If master/slave switching is abnormal, OMP board will fail to obtain version package from NMS, leading to board power-on failure, UE access failure, and interruption of ongoing services. Action 1. Ensure that the network cable connected to Network Port OMC or OMC2 is connected firmly and correctly on the both end. 2. Unplug and plug the network cable on Network Port OMC or OMC2 of OMP board 3. Check if OMC or OMC2 network cable works normally. If no, replace the cable. 3-15 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 3.1.17 198001284 The phase of 8K, 16K clock, input to backplane board, is not matched Alarm Information Code: 198001284 Name: The phase of 8K, 16K clock, input to backplane board, is not matched Severity: Minor Type: Equipment alarm Alarm Description The phase of 8K, 16M clock, input to backplane board, is not matched Alarm Cause 1. Clock cable is not properly connected. 2. Clock board is faulty. Impact The system fails to achieve synchronization so that the board can not work normally. As a result, UE can not be accessed and services borne on the board are interrupted. Action 1. Check the clock input cable and ensure that the cable is good and well connected. 2. Clock board changeover. 3. UIM/GUIM board changeover. 4. Replace the board which reported alarm. 3.1.18 198001286 Input clock of board lost Alarm Information Code: 198001286 Name: Input clock of board lost Severity: Minor Type: Equipment alarm Alarm Description Input clock of board is lost 3-16 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Alarm Cause 1. The board is not in place (not properly inserted) in the slot. 2. Clock cable is disconnected. 3. Clock cable is faulty. 4. Board is faulty. Impact The board fails to synchronize with system clock so that it can not work normally. As a result, UE can not be accessed and services borne on the board are interrupted. Action 1. Check if the clock (input) cable at the shelf is intact and properly connected. 2. Check if the following alarm occurs in the board. If yes, refer to the corresponding alarm handling suggestion. Related alarm: 198005635 The board is not plugged firmly 3. Replace board. 3.1.19 198000002 Loss of optical signal Alarm Information Code: 198000002 Name: Loss of optical signal Severity: Minor Type: Equipment alarm Alarm Description The optical module receives no optical signal Alarm Cause 1. The receiving optical fiber/module of local equipment is faulty. Receiving optical fiber is faulty or disconnected. Optical connector is polluted. Receiving optical module is faulty. 2. The transmitting optical fiber of opposite equipment is faulty. Transmitting optical fiber is faulty or disconnected. Optical connector is polluted. 3. The receiving optical power at local end is excessively low. Optical power attenuation on the receiving fiber transmission line at local end is too much. Transmitting optical power at opposite end is too low. 3-17 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 4. Operation of LOS insertion is performed at opposite end. Manual operation of LOS insertion is performed in diagnostic test, and optical module is shutdown by force. 5. Optical fiber and optical module is incompatible. The fiber transmission rate and the optical module wavelength are incompatible. Impact The optical interface fails to work normally. If the optical interface is configured with APS protection, service will be switched to protection optical interface. Otherwise, all services on the optical interface will be down. Action 1. Carry out loop test to determine whether the alarm is caused by local end or opposite end. Perform fiber self-loop at local equipment. If the alarm persists, fault might lie in local equipment. If the alarm disappears, inform the opposite end to troubleshoot. 2. Replace the optical module. 3. Replace fiber. 4. Replace board. 3.1.20 198001792 Loss of SDH transmission link Alarm Information Code: 198001792 Name: Loss of SDH transmission link Severity: Major Type: Equipment alarm Alarm Description When the power of the receiving-optical signaling is lower than the sensitivity of the optical receiver, the LOS alarm occurs. When the LOS alarm occurs, the board inserts "110" between bit 6 and bit 8 of the multiplexing section overhead (MSOH) K2 on the sending side, via, send the MS RDI to each other. 3-18 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Alarm Cause The alarm occurs when the receiving optical power is below optical receiver sensitivity. Generally speaking, normal receiving optical power range for optical modules is between -28 dBm and -8 dBm. Optical signals within this range can be detected. Probable causes for the alarm include: 1. The receiving optical fiber/module of local SDH equipment is faulty. Receiving optical fiber is faulty or disconnected. Optical connector is polluted. Receiving optical module is faulty. 2. The transmitting optical fiber of opposite SDH equipment is faulty. Transmitting optical fiber is faulty or disconnected. Optical connector is polluted. 3. The optical transmission line of SDH equipment is faulty. Tail fiber and flange between fiber distribution frame and the equipment at local end are faulty or disconnected. The related connector is in poor contact. 4. The receiving optical power at local end is excessively low. Optical power attenuation on the fiber transmission line at receiving end is too much. Opposite-end transmitting optical power is too low. 5. Operation of LOS insertion is performed at opposite end. Manual operation of LOS insertion is performed in diagnostic test, and optical module is shutdown by force. 6. Optical fiber and optical module is incompatible. The fiber transmission rate of STM signals and the optical module wavelength are incompatible. Impact SDH/SONET fails to work normally, leading to UE access failure on SDH/SONET and interruption of ongoing services. Action 1. Use meter measurement or loop test to judge whether the alarm is caused by local end or opposite end. Meter Measurement Use a SDH test meter or optical power meter to test whether the receiving optical signals at local end are normal. If normal, fault might lie in local equipment. If abnormal, fault lies in opposite end or on transmission side. Inform the opposite end or transmission side to troubleshoot. Loop Test Perform fiber self-loop at local SDH equipment. If the alarm persists, fault might lie in local equipment. If the alarm disappears, inform the opposite end to troubleshoot. If it is a local fault, go on with the following steps. 2. Replace optical module. 3. Replace optical fiber. 4. Replace board. 3-19 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 3.1.21 198001825 High BER on SDH / Sonet link Alarm Information Code: 198001825 Name: High BER on SDH / Sonet link Severity: Warning Type: Equipment alarm Alarm Description SDH/SONET: SD(signal degrade) Alarm Cause 1. Attenuation of receiving signals of local SDH equipment is large. 2. The transmitting part of opposite SDH equipment is faulty. 3. Fiber connector is polluted or misconnected. 4. The receiving part of local SDH equipment is faulty. 5. Operation of bit error insertion is performed at opposite end. Impact SDH/SONET equipment can work. However, call loss or noise occurs to all voice services on this optical path, and bit error occurs on the data service channel. Action 1. Use meter measurement or loop test to judge whether the alarm is caused by local end or opposite end. Meter Measurement Use a SDH test meter or optical power meter to test whether the receiving optical signals at local end are normal. If normal, fault might lie in local equipment. If abnormal, fault lies in opposite end or on transmission side. Inform the opposite end or transmission side to troubleshoot. Loop Test Perform fiber self-loop at local SDH equipment. If the alarm persists, fault might lie in local equipment. If the alarm disappears, inform the opposite end to troubleshoot. If it is a local fault, go on with the following steps. 2. Replace optical module. 3. Replace optical fiber. 4. Replace board. 3-20 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms 3.1.22 198015874 Data traffic to PSN board is congested Alarm Information Code: 198015874 Name: Data traffic to PSN board is congested Severity: Major Type: Equipment alarm Alarm Description A link level flow control occurred in 2400 during specified time and could not be recovered. Alarm Cause 1. The traffic flow to the board is excessive. 2. The PSN board in the same shelf is abnormal. 3. The board has hardware faults. Impact The services carried by the board are unstable. In most serious case, all services carried by the board are interrupted. Action 1. On NMS fault management interface, check if the PSN in the same shelf has generated related alarms. If yes, follow the suggestions on handling the related alarms. The related alarm is as follows: 198019456 All high-speed links between line card and package switching board are out of synchronism 2. Unplug and plug the board. 3. Replace the board. 3.1.23 198015875 GLI table lookup failed Alarm Information Code: 198015875 Name: GLI table lookup failed Severity: Minor Type: Equipment alarm 3-21 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Alarm Description The number of dropped packets is over the threshold due to lookup critical table failure Alarm Cause 1. L1 table or L2 table error. 2. Destination IP of packets or hardware is error. Impact Packets would be dropped which would cause poor voice quality and other problems. Action Switch the master port of the GLI board (where table lookup failed) to the partner board 3.1.24 198015876 GLI exception packets statistic over threshold Alarm Information Code: 198015876 Name: GLI exception packets statistic over threshold Severity: Minor Type: Equipment alarm Alarm Description GLI exception packets statistic over threshold Alarm Cause 1. Connection between fiber and optic modules is not perfect. 2. Something wrong with fiber optic module. 3. Board hardware error. Impact Packets would be dropped which would cause poor voice quality and other problems. Action 1. Check the connection between fiber and optic modules. 2. Reboot the board. 3-22 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms 3.1.25 198015877 GLIQV SRAM/DRAM error Alarm Information Code: 198015877 Name: GLIQV SRAM/DRAM error Severity: Minor Type: Equipment alarm Alarm Description GLIQV SRAM/DRAM error Alarm Cause 1. SRAM of GLIQV is error. 2. DRAM of GLIQV is error. 3. Micro engine of GLIQV is error. Impact Packets would be dropped which would cause poor voice quality and other problems. Action 1. Reboot the board. 2. Change the master port to slave port. 3. Replace the board with a new board. 3.1.26 198002560 Board CPU overload Alarm Information Code: 198002560 Name: Board CPU overload Severity: Major Type: Equipment alarm Alarm Description The usage of CPU is over the threshold 3-23 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Alarm Cause 1. Excessive data traffic at higher layer. 2. System is performing data synchronization or saving. 3. CPU alarm threshold setting is under configured. Impact CPU occupancy indicates the current status of system operation. CPU overloaded, or over high occupancy, is usually caused by service or operation that consume much time. It has the following impact on the system: Services with low priority level have little or no access to the processing of CPU, which reduces processing speed of the services or even halts the processing. System board could reset under excessively overloading conditions, causing interruption to the service it performs. Action 1. Open the rack map on the Configuration Management window, select Board, right click and select Board Property. Check the CPU overload threshold setting on the CPU Information tab. Please reset CPU overload threshold if the CPU overload threshold value is too low. It will take 30 seconds for the new setting to take effect. Recommended threshold value: 80% for low level load threshold, 90% for high level load threshold. 2. Check for the record of data synchronization, data saving or other file operations in the network manager log files. Those operations might increase the CPU utilization rate radically, and it might take 2 minutes. 3. Check for the record of new board added or version upgrade operation in the network manager log files. Version upgrading operation might increase CPU utilization rate radically, and it might take 2 minutes. 3.1.27 198002561 High temperature on CPU board Alarm Information Code: 198002561 Name: High temperature on CPU board Severity: Major Type: Equipment alarm Alarm Description High temperature on CPU board 3-24 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Alarm Cause 1. Fan faulty. 2. High temperature in rack. 3. CPU overload. Impact Automatic CPU reset might occur. Action 1. In NMS Configuration Management interface, click Rack. Right click the concerned board > Show Board Properties Page > CPU1 or CPU2. Check 2 parameters: Low/High threshold of alarm temperature, Reset temperature. If the settings are low, please adjust the High threshold of alarm temperature and the Reset temperature. The new settings will be valid after 30 seconds. Recommended Thresholds: High threshold of alarm temperature: 90 degrees Celsius, Reset temperature: 95 degrees Celsius. 2. Observe the thermometer in machine room to know room temperature. If it is high, please take effective measures to cool down. 3. Check the surface of the boards. Does it have much dust? If yes, please clean it for better cooling. 4. Check the air intake and air outlet of the rack. Does it have much dust? If yes, please clean it for better ventilation. 5. Make sure the fan(s) on the rack works normally. 6. Replace the fault board. 3.1.28 198025602 TDM switch abnormal Alarm Information Code: 198025602 Name: TDM switch abnormal Severity: Minor Type: Equipment alarm Alarm Description The board has an abnormal half-fixed connection Alarm Cause 1. Check for any clock alarms. 2. TDM Switch chip is faulty 3. Wrong board in configured slot. 3-25 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Impact The link with abnormal connection is interrupted. Accordingly, services are affected. Action 1. In NMS Configuration Management interface, view the configuration of IMA links. Do the values of HW and TS fields configured for IMA links conflict (for example, two A ends are configured with the same B end). If yes, modify the configuration. 2. Replace the faulty board. 3.1.29 198005376 Internal media port of board is abnormal Alarm Information Code: 198005376 Name: Internal media port of board is abnormal Severity: Major Type: Equipment alarm Alarm Description Inner media port link down Alarm Cause 1. Physical failure of the IC at the internal port on the board. 2. Failure of local board connecting port on the switching IC of UIM. 3. Backplane wiring failure of local slot to UIM. 4. CPU overloaded on the first level switching board, UIM board at the shelf, or local board. 5. Service over the rated capability of the board. Impact Because internal media stream can not be transmitted via this port, it will select another port for transmission. If all the internal ports are abnormal, the internal media stream will be interrupted and all the services provided on this board will be interrupted. 3-26 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Action 1. Check the Alarm Management window for the CUP overloaded on the first level switching board, UIM board at the shelf, or local board. Perform recommended solution to process the alarm(s) if any. Related Alarm: 198002560 Board CPU Overloaded 2. Check the Alarm Management window for the alarms of Inter-shelf media plane links abnormal. Perform the recommended solution to process the alarm(s) if any. Related Alarm: 198005121 Inter-shelf Media Plane Link Error 3. Replace the board. 4. Change the slot of the board. 5. Replace the UIM in the same shelf. 3.1.30 198066070 Board offline or CPU in reset status for a long period Alarm Information Code: 198066070 Name: Board offline or CPU in reset status for a long period Severity: Major Type: Equipment alarm Alarm Description Board offline or CPU in reset status for a long period Alarm Cause 1. The board is not in position. 2. Hardware failure. Impact If the board is normal, but its in-position indicator has a fault, then this alarm does not affect services. The board is in blocked status, no services can be accessed. If the board acts as a resource board, its resources can not be used. Action 1. Check whether the board is in position. If not, insert the board. 2. Plug/unplug the board. 3. Replace the board. 4. Replace the slot 5. Replace the UIM/GUIM/GUIM2 of the same shelf. 3-27 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 3.1.31 198005381 Input clock is abnormal Alarm Information Code: 198005381 Name: Input clock is abnormal Severity: Critical Type: Equipment alarm Alarm Description Input clock is abnormal Alarm Cause 1. The Clock board is abnormal. 2. The clock board is not synchronized with reference clock. 3. The clock reference source is abnormal. Impact The services are interrupted because the system can not get a proper clock. Action 1. Reconnect the cable between the board and the clock reference (the previous level). 2. Replace the cable between the board and the clock reference. 3. Check the signal output from the reference clock source. 4. Replace the board. 3.1.32 198005389 CPU sub card in position is not configured in the database Alarm Information Code: 198005389 Name: CPU sub card in position is not configured in the database Severity: Warning Type: Equipment alarm Alarm Description A (CPU) subcard is online, but is not configured by database 3-28 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Alarm Cause 1. Configuration is incorrect. 2. Board is misplaced. Impact Since the board where the unconfigured sub card is located resets repeatedly, power resource of the equipment is wasted. However, services won't be affected. Action Is the sub card needed? If no, remove the sub card. If yes, change the type of board so that it can support the sub card. 3.1.33 198005390 CPU sub card is missing from slot but is configured in database Alarm Information Code: 198005390 Name: CPU sub card is missing from slot but is configured in database Severity: Major Type: Equipment alarm Alarm Description A (CPU) subcard is not online, but has been configured by database Alarm Cause 1. The configuration is wrong. 2. A wrong board is inserted. Impact The sub-card functions are unavailable, accordingly this board does not support relevant services. The influence on the system is various according to different type of sub-card. If the sub-card is an interface board, the transmission link via this board is not connectable, then services will be accessed through other sub-card. If the sub-card is a signalling process board, the cell/Node B configured for this board is not available for services. If the sub-card is a user's plane board, user plane process capability will decline, then services will be accessed through other sub-card. 3-29 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Action Is the sub-card required? If no, modify the type of board so that the new type doesn't support such sub-card; if yes, insert the sub-card firmly. 3.1.34 198005395 External port abnormal Alarm Information Code: 198005395 Name: External port abnormal Severity: Major Type: Equipment alarm Alarm Description The physical link of the external port is down Alarm Cause 1. The cable is not properly connected or not connected to the port. 2. The port chip on the board is faulty. 3. The opposite board is faulty. Impact This port is not available for services. If there is a standby port, data can be received or transmitted via the standby port. But in this case, totally data throughput will decline. Meanwhile, the reliability and stability of the system declines. If there is no standby port, all communication links via this port will be broken, and the services carried via this port will be interrupted. Action 1. Reconnect or replace the cable. 2. Replace the board. 3. Contact responsible engineers to check the opposite port and remove possible faults. Check, including but not limited to: such as port attributes 10M/100M/1000M, is adaptive or mandatory, full-duplex, half duplex. 3-30 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms 3.1.35 198005396 Exceptional communication on UIM board or back plane Alarm Information Code: 198005396 Name: Exceptional communication on UIM board or back plane Severity: Major Type: Equipment alarm Alarm Description Board internal media plane packet test abnormal Alarm Cause 1. The internal port chip on the board has a physical fault. 2. The switch IC on UIM/GUIM/GUIM2 provides a port, which is connected to the board. This port has a fault. 3. Backplane wiring failure, which connects the slot to UIM. 4. A CPU on L1 switching board, the board, or UIM board of the same shelf, is overloaded. 5. Service exceeds the processing capability of the board. Impact If the internal media plane stream can not be processed, packets may be lost. In this case, services provided by this board become unstable. If it is port fault or connector fault, the internal media plane is completely broken. In this case, services borne on this board are interrupted. If either CPU or traffic is overloaded, services carried on the board will be delayed. In serious situation, services may be interrupted. Action 1. Check the Alarm Management window for the alarms of Inter-shelf media plane links abnormal. Perform the recommended solution to process the alarm(s) if any. Related Alarm: 198005376 internal media plane port failure. 2. Check the Alarm Management window for the CUP overloaded on the first level switching board, UIM board at the shelf, or local board. Perform recommended solution to process the alarm(s) if any. Related Alarm: 198002560 Board CPU Overloaded 3. Check the Alarm Management window for the alarms of Inter-shelf media plane links abnormal. Perform the recommended solution to process the alarm(s) if any. Related Alarm: 198005121 Inter-shelf Media Plane Link Error 4. Replace the board. 5. Change the slot of the board. 3-31 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 6. Replace the UIM in the same shelf. 3.1.36 198005399 DSP resource is unavailable Alarm Information Code: 198005399 Name: DSP resource is unavailable Severity: Major Type: Equipment alarm Alarm Description The state should be reported to the DBS and blocked in the DBS when Dsp resources is not available.(such as broken) Alarm Cause This alarm indicates DSP resource is not available. It is monitored by higher-level layer. Once DSP is blocked, an alarm is given. This includes the following situations: 1. DSP version fails to be loaded so that the system is unable to operate normally. 2. The HPI port on DSP is abnormal. 3. The DSP media plane communication is disconnected. 4. DSP resets. Impact All services processed by this DSP are interrupted, and those services will be re-created on other normal DSPs. If the DSP is unavailable for a long time, system performance will be degraded. Action 1. In network management system, check the operation & maintenance log file. Is there a record, indicating DSP version replacing? If yes, this operation must cause DSP to reset. And having this alarm is a normal phenomenon. No handling is required. Please wait until DSP reset is complete. 2. In Alarm Management interface, check whether there is one of the following alarms. If yes, please solve the problem according to corresponding handling suggestions. Related Alarms: 198005701 Version Load Error 198005655 DSP auto-detection abnormal 198005700 DSP abnormally resets 3. Reset the board. 4. Replace the board. 3-32 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms 3.1.37 198005403 Board SRAM self-check fails Alarm Information Code: 198005403 Name: Board SRAM self-check fails Severity: Major Type: Equipment alarm Alarm Description Board's hardware faults occur in SRAM self-check during the process of system power on Alarm Cause Hardware fault of board. Impact Board operation might be abnormal. Action Replace the board, and check whether this alarm disappears. 3.1.38 198005404 Board OCXO oven fault Alarm Information Code: 198005404 Name: Board OCXO oven fault Severity: Major Type: Equipment alarm Alarm Description Board OCXO oven fault occur Alarm Cause Hardware fault of board. 3-33 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Impact Board operation might be abnormal. Action Replace the board, and check whether this alarm disappears. 3.1.39 198005405 Clock board phase-lock loop work mode abnormal Alarm Information Code: 198005405 Name: Clock board phase-lock loop work mode abnormal Severity: Major Type: Equipment alarm Alarm Description Phase-lock loop is not in TRACE state Alarm Cause 1. There is no available reference source. 2. The clock distribution line is incorrect or there exists self loop. 3. The secondary clock locks the tertiary clock. Impact The designated reference clock cannot be phase-locked. Action 1. Check if the corresponding clock reference is correctly inputted. 2. Replace the board. 3.1.40 198026116 PP2S output clock lost Alarm Information Code: 198026116 Name: PP2S output clock lost 3-34 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Severity: Major Type: Equipment alarm Alarm Description PP2S output clock lost Alarm Cause Hardware is faulty. Impact 1. If it is caused by the master clock board, the system will fail to get clock. Because of this, all clock-related boards can not work normally and services will be interrupted. The relevant boards include IMA protocol processing board and interface board with HW process capability. 2. If it is caused by the slave clock board, services will not be affected. Action 1. If the alarm is reported by master board rather than slave board, perform master/slave switching. 2. Replace the board where the alarm is reported. 3.1.41 198026117 PP2S clock reference lost Alarm Information Code: 198026117 Name: PP2S clock reference lost Severity: Major Type: Equipment alarm Alarm Description CLKG PP2S clock base lost Alarm Cause Hardware is faulty. Impact The system can not get wanted clock, therefore all clock-related processes are abnormal. 3-35 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Action 1. If the board where the alarm is declared is ICM, please replace the board. 2. If the board where the alarm is declared is CLKG: Check the connection between CLKG and GCM. Replace the CLKG. Replace the GCM. 3.1.42 198026118 16CHIP clock reference lost Alarm Information Code: 198026118 Name: 16CHIP clock reference lost Severity: Major Type: Equipment alarm Alarm Description CLKG clock 16CHIP base lost Alarm Cause Hardware is faulty. Impact The system can not get wanted clock, therefore all clock-related processes are abnormal. Action Replace the board. 3.1.43 198026127 Loss of Level 3 reference source clock Alarm Information Code: 198026127 Name: Loss of Level 3 reference source clock Severity: Minor Type: Equipment alarm 3-36 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Alarm Description Loss of Level 3 reference source clock Alarm Cause Input clock reference is in unavailable status for no more than 10 minutes. Probable causes include: 1. Clock reference input is abnormal. 2. The configured clock reference does not exist. Impact When all configured clock reference sources are lost, the clock board comes to free running or hold-over state. Accuracy of output clock is determined by the crystal oscillator of clock board. No impact on service. Action 1. Re-connect the input clock reference. 2. For the clock reference not in use, delete the corresponding “Circuitry Clock Reference” configuration on NMS configuration management interface (board property). 3. If the clock reference is from interface board, check if the backcard of the interface board is supported clock output. 3.1.44 198026128 Loss of Level2 reference source clock Alarm Information Code: 198026128 Name: Loss of Level2 reference source clock Severity: Major Type: Equipment alarm Alarm Description Loss of Level 2 reference source clock Alarm Cause Input clock reference is in unavailable status for more than 10 minutes and less than 24 hours. Probable causes include: 1. Clock reference input is abnormal. 2. The configured clock reference does not exist. 3-37 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Impact When all configured clock reference sources are lost, the clock board comes to free running or hold-over state. Accuracy of output clock is determined by the crystal oscillator of clock board. The clock loss leads to synchronization failure between system clock and clock reference source. Service interruption might occur. The system will not be affected if the following two events happen together. Input clock reference source is lost. The phase-locked loop locks other clock reference source. Action 1. Re-connect the input clock reference. 2. For the clock reference not in use, delete the corresponding “Circuitry Clock Reference” configuration on NMS configuration management interface (board property). 3. If the clock reference is from interface board, check if the backcard of the interface board is supported clock output. 3.1.45 198026129 Loss of Level1 reference source clock Alarm Information Code: 198026129 Name: Loss of Level1 reference source clock Severity: Critical Type: Equipment alarm Alarm Description Loss of Level 1 reference source clock Alarm Cause Input clock reference is in unavailable status for more than 24 hours. Probable causes include: 1. Clock reference input is abnormal. 2. The configured clock reference does not exist. 3-38 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Impact When all configured clock reference sources are lost, the clock board comes to free running or hold-over state. Accuracy of output clock is determined by the crystal oscillator of clock board. The clock loss leads to synchronization failure between system clock and clock reference source. Service interruption will occur. The system will not be affected if the following two events happen together. Input clock reference source is lost. The phase-locked loop locks other clock reference source. Action 1. Re-connect the input clock reference. 2. For the clock reference not in use, delete the corresponding “Circuitry Clock Reference” configuration on NMS configuration management interface (board property). 3. If the clock reference is from interface board, check if the backcard of the interface board is supported clock output. 3.1.46 198026131 CLKG board PLL is unlocked. Clock will drift Alarm Information Code: 198026131 Name: CLKG board PLL is unlocked. Clock will drift Severity: Minor Type: Equipment alarm Alarm Description CLKG board PLL is unlocked Alarm Cause Hardware fault of board Impact System could not get the needed clock, which will cause processing abnormity related to the clock. Action 1. If the alarm is reported by the master board, and the slave board is good, perform master/slave changeover operation. 2. Replace the fault board. 3-39 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 3.1.47 198026133 Output clock lost Alarm Information Code: 198026133 Name: Output clock lost Severity: Major Type: Equipment alarm Alarm Description Output clock lost Alarm Cause Hardware is faulty. Impact 1. If this alarm occurs on the master board, system clock synchronization will fail and services will be interrupted. 2. If this alarm occurs on the slave board, services will not be affected. Action 1. If the alarm is declared by master board rather than slave board, perform master/slave switching. 2. Replace board. 3.1.48 198005632 Hard disk usage rate exceeds threshold. Alarm Information Code: 198005632 Name: Hard disk usage rate exceeds threshold. Severity: Major Type: Equipment alarm Alarm Description Hard disk usage rate exceeds one of the thresholds. There are three kinds of threshold about this alarm. 3-40 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Alarm Cause 1. The configured usage rate threshold is unreasonable. 2. The usage rate of hard disk is over high. Impact When hard disk usage rate exceeds its threshold, new data can not be written. The data may be lost. There is no impact on services. Action 1. In NMS configuration management interface, click MPX86 or MPX86/2 alarm parameters > hard disk full alarm to check the threshold used to report a hard disk usage alarm. If the threshold value is low, please increase it. 2. Clean the space of hard disk. Delete the files that are no longer used, or move them to external storage devices. 3.1.49 198005637 Back card does not match with front board Alarm Information Code: 198005637 Name: Back card does not match with front board Severity: Minor Type: Equipment alarm Alarm Description Back card error. Back card and frontal board do not match Alarm Cause 1. Incorrect rear board is used. 2. Rear board failure. Impact 1. When the rear board interface is used to connect other network element, it will cause link interruption at bottom layer, and services over the corresponding link will be interrupted. 2. When the rear board interface is used to connect internal control plane, it will cause communication error at internal control plane. As a result, the board can not exchange control plane messages and services borne on the board will be interrupted. 3. When the rear board interface of clock board is used to extract clock, it will cause loss of clock signal. Because without input clock, the system services will be interrupted. 3-41 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Action 1. Check the front board type for the correct rear board type, and use the correct rear board. 2. Replace the defective rear board with a new rear board. 3.1.50 198005661 Physical link down between media interface ports Alarm Information Code: 198005661 Name: Physical link down between media interface ports Severity: Warning Type: Equipment alarm Alarm Description Media interactive GE port link down Alarm Cause The network port or board is faulty. Impact The APS optical port data on the standby board cannot reach the active board. When the active optical port is normal, the service is not affected. When the active optical port is faulty, APS fails to protect optical port and thus all services carried by the optical port are interrupted. Action 1. Replace the board. 2. Replace the other board, that is, the board rather than the faulty board in active/standby configuration. 3. Replace the slot. Use the slot that supports GE channel between boards. . 3.1.51 198005662 IDE running overtime Alarm Information Code: 198005662 Name: IDE running overtime 3-42 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Severity: Warning Type: Equipment alarm Alarm Description The hard disk working time exceeds the allowed duration Alarm Cause IDE is operated for longer time. Impact When hard disk work for long time without sleep, engine will be in high speed spin state for long, this will influence the life of disk, and data will lose when disk be abnormal. Disk of some model will lock the engine when it keep work for long time to protect the disk. But this is out of the software controled, and may result in data lose when disk cannot be accessed transitorily. Action No handling is necessary. 3.1.52 198005667 E1 is looped back Alarm Information Code: 198005667 Name: E1 is looped back Severity: Minor Type: Equipment alarm Alarm Description Loop E1 alarm Alarm Cause 1. User has set loop back. 2. Transmission is looped back by provider. 3. Local board is faulty. 4. Remote board is faulty. 5. Loop back applied on DDF. 3-43 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Impact Data can not be sent out because of the loopback E1. Action 1. Disconnect the loopback E1. 2. Restart the board. 3. Replace the board. 4. Replace the opposite board. 3.1.53 198005668 Cross-linked E1 alarm Alarm Information Code: 198005668 Name: Cross-linked E1 alarm Severity: Minor Type: Equipment alarm Alarm Description Cross-linked E1 alarm Alarm Cause Self board has cross-linked E1. Impact Data can not be sent out because of cross-linked E1. Action 1. Disconnect the cross-linked E1, Wait for 1 minute and check whether the alarm disappears. 2. Restart the board and check whether the alarm disappears. 3. Replace the board by another one and check whether the alarm disappears. 4. Replace the board connected with this board, check whether the alarm disappears. 3.1.54 198005669 Synchronization status check of FPGA failed Alarm Information Code: 198005669 3-44 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Name: Synchronization status check of FPGA failed Severity: Critical Type: Equipment alarm Alarm Description Synchronization status check of FPGA failed Alarm Cause Synchronization status check of FPGA and SPI4/VSC872/VSC874 failed. It's usually caused by hardware exceptions. For example, the clock chip works abnormally. Impact If synchronization status check of FPGA fail, Media can not receive or send data normally. And the board will reset for the exception of the media check frame. Action Replace the board. 3.1.55 198005671 Sending or receiving packets using the cascade ports inner board failed Alarm Information Code: 198005671 Name: Sending or receiving packets using the cascade ports inner board failed Severity: Critical Type: Equipment alarm Alarm Description Sending or receiving packets using the cascade ports inner board failed Alarm Cause 1. The subcard GCS of UIM2 is not inserted in position. 2. The subcard GCS of UIM2 has hardware faults. 3. The UIM2/CHUB/GUIM/GUIM2 board has hardware faults. 3-45 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Impact Cascade ports inner UIMC/GUIM/GUIM2/CHUB functions abnormally. Packets may be lost, and even worse, link disconnection may occur on the control planes of some boards. For active/standby configuration, there are two cases: 1. If the active board is abnormal while the standby board is normal, the system performs active/standby switchover. Thus, the standby board takes over the services of the faulty active board. In this case, the service is not affected. 2. If both the active and standby boards are abnormal, active/standby switchover is forbidden. In this case, the service is interrupted because the faulty board cannot restore to the normal status. Action 1. Check the GCS subcard connection on the board. If the subcard is loosely inserted, tightly insert it and wait for the board to be powered on. 2. Replace the GCS subcard. 3. Replace the UIM2/GUIM/GUIM2/CHUB board. 3.1.56 198005655 Errors detected in DSP Alarm Information Code: 198005655 Name: Errors detected in DSP Severity: Major Type: Equipment alarm Alarm Description Inform UP layer to block after DSP has automatically detected abnormity Alarm Cause 1. The HPI port fails 2. Hardware failure. Impact This DSP will be blocked and no longer available. The cell of this DSP is out of service; the subscriber using this DSP is out of service; call loss rate might increase when call traffic is high. 3-46 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Action 1. Reset the board. 2. Replace DSP sub-card. 3. Replace the board. 3.1.57 198019712 APS channel mismatched Alarm Information Code: 198019712 Name: APS channel mismatched Severity: Major Type: Equipment alarm Alarm Description APS channel mismatch Alarm Cause 1. Fiber connection is wrong. 2. APS backup mode is configured differently between local end and opposite end. 3. APS protection mode is configured differently between local end and opposite end. 4. The opposite equipment is faulty. Impact APS automatic protection switching function is paralyzed. When the working optical port is abnormal, the protection optical port will not work, leading to service interruption on this optical port. Action 1. Check fibber connection. Check fibber connection at both ends. Ensure that the work optical ports at both ends are interconnected, and the protection optical ports at both ends are interconnected. On NMS configuration management interface, locate the relevant board in the rack. Right-Click the board and open board properties page. Click Optical port APS protection to view the "Work optical port" and "Protection optical port" configured at local end. 2. Check APS backup mode configuration at both ends. Check APS backup mode (1+1 or 1:1) at local end to ensure configuration consistency at both ends. On NMS configuration management interface, locate the relevant board in the rack. Right-Click the board and open board properties page. Click Optical port APS protection in the shortcut menu to view the "Protection Type" (1+1 or 1:1). 3. Check APS protection direction at both ends. 3-47 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Check APS protection direction (unidirectional or bidirectional) configured at local end. Ensure configuration consistency at both ends. On NMS configuration management interface, locate the relevant board in the rack. Right-Click the board and open board properties page. Click Optical port APS protection to view the "Protection Direct" (unidirectional or bidirectional). 4. Check whether APS is supported by the opposite equipment. Check whether APS configuration is correct and has taken effect. 3.1.58 198019713 APS mode mismatched Alarm Information Code: 198019713 Name: APS mode mismatched Severity: Major Type: Equipment alarm Alarm Description APS protection mode mismatch Alarm Cause 1. Fiber connection is wrong. 2. APS backup mode is configured differently between local end and opposite end. 3. APS protection mode is configured differently between local end and opposite end. Impact 1. When fibber connection is correct and the working optical port can work normally, services won't be affected. 2. When the working optical port is faulty, APS automatic protection switching function doesn't work, and services carried via this optical port will be interrupted due to lack of protection. Action 1. Check fibber connection. Check fibber connection at both ends. Ensure that the work optical ports at both ends are interconnected, and the protection optical ports at both ends are interconnected. On NMS configuration management interface, locate the relevant board in the rack. Right-Click the board and open board properties page. Click Optical port APS protection to view the "Work optical port" and "Protection optical port" configured at local end. 2. Check APS backup mode configuration at both ends. Check APS backup mode (1+1 or 1:1) at local end to ensure configuration consistency at both ends. 3-48 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms On NMS configuration management interface, locate the relevant board in the rack. Right-Click the board and open board properties page. Click Optical port APS protection to view the "Protection Type" (1+1 or 1:1). 3. Check APS protection direction at both ends. Check APS protection direction (unidirectional or bidirectional) configured at local end. Ensure configuration consistency at both ends. On NMS configuration management interface, locate the relevant board in the rack. Right-Click the board and open board properties page. Click Optical port APS protection to view the "Protection Direct" (unidirectional or bidirectional). 3.1.59 198019714 APS configuration alarm Alarm Information Code: 198019714 Name: APS configuration alarm Severity: Major Type: Equipment alarm Alarm Description APS reset board Alarm Cause Optical interface are not configured for APS in 1:1 mode. Impact The board can not enter into normal working status. All board services fail to be established. Action 1. If board backup mode is configured as 1:1 or 1+1 and SDH optical interface is needed, at least one set of APS protection needs to be configured. To configure APS protection: On NMS configuration management interface, locate the relevant board in the rack. Right-Click the board and open board properties page. Click Optical port APS protection. 2. If board master/slave mode is not needed, modify board backup mode into. To configure board backup mode: Delete the relevant board on NMS configuration management interface. Then recreate the board. Select board backup mode as "None" during board creation. 3. If board backup mode is configured as 1:1 and no SDH optical interface is required, modify the board backup mode into 1+1. 3-49 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference To configure board backup mode: Delete the relevant board on NMS configuration management interface. Then recreate the board. Select board backup mode as "1+1" during board creation. 3.1.60 198005121 Inter-shelf media plane links abnormal Alarm Information Code: 198005121 Name: Inter-shelf media plane links abnormal Severity: Minor Type: Equipment alarm Alarm Description Ge routing is abnormal Alarm Cause 1. The fiber connection is error between shelves, or the fiber is not physically plugged. 2. The background configuration of the board is inconsistent with its foreground physical connection. 3. The transceiver of the board link detection packet is exceptional. Impact The inter-shelf service bandwidth is reduced. The inter-shelf services may be interrupted if no backup is configured. Action 1. In the NMS Configuration Management interface, select Unit Connection Relation, then compare the configuration with actual physical connection. If it is different, adjust connection cables according to the configuration. 2. Check the connection of optical fiber and make sure it is in cross connection. Is there any relevant alarm? If yes, please solve the problem according to recommended handling suggestions. Relevant Alarm: 198005125 GE optical transceiver module is wrongly connected to left/right board slots at opposite end 3. Replace the optical fiber or the optical transceiver module so that the SD indicator for the corresponding port is on. 4. Replace the local board. 5. Replace the opposite board. 3-50 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms 3.1.61 198005124 Capacity of TRUNK communication is insufficient Alarm Information Code: 198005124 Name: Capacity of TRUNK communication is insufficient Severity: Minor Type: Equipment alarm Alarm Description Capacity of TRUNK communication is insufficient Alarm Cause 1. Connection failure. 2. Line failure. 3. Board failure. 4. Rear board failure. Impact There is no impact on services when TRUNK connection is not adopted for inter-shelf control plane communication. However if TRUNK connection is adopted, this alarm indicates insufficient network communication capability. This may cause congestion at control plane. During heavy traffic period, this may cause much delay or services interruption in extreme condition. Action 1. Check whether TRUNK connection is used for inter-shelf control plane. If not, no handling is required. 2. Check the number of connections, i.e. 4 FEs and 2 GEs are required. Complete the connections if there is any missing. 3. Check whether the connection is correct. The correct connection is described as below: For FE port trunk, if UIM board is installed on BUSN shelf, then TRUNK connection is not supported. In this case, this alarm won't occur. If UIM is installed on other shelf, FE7, FE8, FE9 and FE10 work together to form a TRUNK port. However if it is GUIM/GUIM2 board, FE3, FE4, FE5 and FE6 form a TRUNK port. For CHUB board, every 4 adjacent FE ports form a TRUNK port, such as FE1~FE4, FE5~FE8 etc. For each trunk port, All the 4 RE ports must be connected, and direct connection is recommended. For GE port trunk, 2 GE interfaces (CHUB board inter-connection) are connected in cross-connection mode. The #1 GE port on the left board on the local shelf corresponds to the #1 GE port on the left board on the opposite shelf; the #2 GE port on the left board on the local shelf corresponds to the #2 GE port on the right board of opposite shelf. 3-51 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference The #1 GE port on the right board on the local shelf corresponds to the #2 GE port on the left board on the opposite shelf, and the #2 GE port on the left board on the local shelf corresponds to the #2 GE port on the right board on the opposite shelf. 4. Replace the cable. 5. Replace the rear board. 6. Replace the connected board. 3.1.62 198005125 GE optical connection is cross connected Alarm Information Code: 198005125 Name: GE optical connection is cross connected Severity: Minor Type: Equipment alarm Alarm Description Module of GE connect to aside left or right board Error. Alarm Cause 1. Fibre connected to wrong module. 2. GE optical transceiver module in wrong slot. 3. Transmit and receive fibres crossed. Impact Cause interruption to all services performed on this shelf. Action 1. Check the fiber optics for its proper cross connection 2. Replace the optical fiber or the optical transceiver module 3.1.63 198005893 Memory check failed Alarm Information Code: 198005893 Name: Memory check failed Severity: Critical 3-52 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Type: Equipment alarm Alarm Description Memory check failed Alarm Cause Memory check failed. Impact The operation related to the memory maybe failed. Action 1. Make records of the alarm information. 2. Replace the board or subcard. 3.1.64 198005650 Conflicted MAC addresses of boards on the same shelf Alarm Information Code: 198005650 Name: Conflicted MAC addresses of boards on the same shelf Severity: Critical Type: Equipment alarm Alarm Description The physical address information of the board is incorrect Alarm Cause 1. The board is not inserted in position. 2. The board is not consistent with the backboard information. 3. UIM may have the loop back phenomena. Impact The board fails to start up, or control plane communication is abnormal. As a result, users cannot gain access and existing services are interrupted. 3-53 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Action 1. Check whether the DIP switch setting is changed or the board is not restarted after the change. 2. Plug and unplug the board and then check if the alarm is eliminated. 3.1.65 198005672 Synchronization Ethernet clock source is unusable Alarm Information Code: 198005672 Name: Synchronization Ethernet clock source is unusable Severity: Major Type: Equipment alarm Alarm Description Synchronization Ethernet clock source is unusable, the slave clock port can not synchronize with the connected port. Alarm Cause 1. The slave clock port does not receive ESMC PDU for 5 seconds. 2. The SSM value that the slave clock port received is DNU. 3. The port speed is 10M. 4. Physical link of the port is broken. Impact The slave clock port can not synchronize with the connected port, which will cause processing abnormity related to the clock. Action 1. Check the synchronization Ethernet's master/slave clock configuration of the connected port, the configuration should be master; 2. Check local and connected port speed, port speed should not be 10M; 3. Check if the physical connection is correct. 3-54 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms 3.1.66 198015878 GLI internal fabric port receive error Alarm Information Code: 198015878 Name: GLI internal fabric port receive error Severity: Major Type: Equipment alarm Alarm Description The number of dropped frames is over threshold due to internal fabric port receive error Alarm Cause 1. Network Processor or Switch Chip error. 2. PSN Board Hardware error. Impact Packets would be dropped which would cause poor voice quality and other problems. Action 1. If only ONE GLI triggered this alarm, switch all master port of this board to its partner board, and reboot the board. 2. If the alarm being triggered again after the board rebooted, replace the board. 3. If the alarm being triggered again after the board replaced, contact the next level of maintenance support. 4. If the more than one GLI triggered this alarm, contact the next level of maintenance support. 3.1.67 198015879 GLI Port receive error Alarm Information Code: 198015879 Name: GLI Port receive error Severity: Minor Type: Equipment alarm Alarm Description GLI Port receive error 3-55 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Alarm Cause 1. Connection between fiber and optic modules is not perfect. 2. Something wrong with fiber optic modules. 3. Board hardware error. Impact Packets would be dropped which would cause poor voice quality and other problems. Action 1.Check the connection between fiber and optic modules. 2. Replace optic modules. 3. Reboot the board. 4. Contact the next level of maintenance support. 3.1.68 198015880 GLI board control and media plane communication error Alarm Information Code: 198015880 Name: GLI board control and media plane communication error Severity: Minor Type: Equipment alarm Alarm Description The number of dropped packets is over threshold due to control and media plane communication error Alarm Cause 1. SRAM or DRAM error. 2. Board hardware error. Impact Packets would be dropped which would cause poor voice quality and other problems. Action 1. Reboot the board. 2. Replace the board. 3-56 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms 3.1.69 198015881 GLI port transmit error Alarm Information Code: 198015881 Name: GLI port transmit error Severity: Minor Type: Equipment alarm Alarm Description GLI port transmit error Alarm Cause 1. Packets error. 2. Board hardware error. Impact Packets would be dropped which would cause poor voice quality and other problems. Action 1. Check all the GLI board in the same shelf to confirm whether there were any other alarms, if this is the ONLY alarmed board, switch all master port of this board to its partner board, and replace this board. 2. If this alarm being triggered again after the board replaced, contact the next level of maintenance support. 3. If more than one GLI triggered this alarm, contact the next level of maintenance support. 3.1.70 198015882 GLI buffer error or allocate fail Alarm Information Code: 198015882 Name: GLI buffer error or allocate fail Severity: Minor Type: Equipment alarm Alarm Description GLI buffer error or allocate fail 3-57 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Alarm Cause 1. The traffic is over the capability of the board. 2. SRAM or DRAM error. 3. Board hardware error. Impact Packets would be dropped which would cause poor voice quality and other problems. Action 1. Check the state of all ports of the alarmed board, if more than 2 ports of this board is in master state, switch 1 or 2 ports to its partner port. 2. If the alarm is still active, reboot the board. 3. If the alarm being triggered again after the board rebooted, replace the board. 3.1.71 198005670 Oscillator status abnormal Alarm Information Code: 198005670 Name: Oscillator status abnormal Severity: Critical Type: Equipment alarm Alarm Description Oscillator status abnormal Alarm Cause Oscillator may stop oscillating or meet frequency deviation. Impact Board cannot work normally with this crucial device error. Action Replace the board. 3-58 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms 3.1.72 198005673 Backboard switch set is changed. Alarm Information Code: 198005673 Name: Backboard switch set is changed. Severity: Major Type: Equipment alarm Alarm Description Backboard switch set is changed. Alarm Cause The setting of the DIP switch on the backboard has been changed. Impact Other board faults Action 1. Plug the uim/UIM_2/GUIM/GUIM2/GUIM/GUIM2_2 board tightly to the slot again and then observe if the alarm is given. Y->Go to "2" N->End. 2. Replace the backplane of the shelf, and check if this alarm is given. Y->Please contact the next level of maintenance support. N->End. 3.1.73 198005653 Type B fault on board (GPS) phase-lock equipment Alarm Information Code: 198005653 Name: Type B fault on board (GPS) phase-lock equipment Severity: Major Type: Equipment alarm 3-59 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Alarm Description Type B fault on board (GPS) phase-lock equipment Alarm Cause Class B faults of GPS module of ICM board are generated by singlechip processor checking, including antenna feed short circuit or open circuit, poor quality of received satellite signals or difficulty in receiving satellite signals, and large phase difference of 10M OCXO assistant phase control. Impact There is no impact on system clock or services if the type B fault lasts for less than 48 hours. After 48 hours, the system clock is deviated and system synchronization fails. When GPS signal is poor, the alarm will be repeatedly reported/restored. As long as the alarm lasts for no more than 48 hours, both system clock and services will not be affected. When the system clock is lost or clock frequency deviation happens, services may be affected differently according to transmission mode. 1. For TDM transmission, all links based on TDM transmission medium (including UE transmission link and cell transmission link) will be affected. Packets may be lost, which leads to degradation of service quality. In serious situation, services may be interrupted, handover may fail and cell out-of-service may happen. 2. For non-TDM transmission (e.g. IP transmission), services via Iub interface will be affected. This fault will not affect services via Iur interface or Iu interface. In this case, Node B will fetch clock signal from RNC by using IEEE1588 function, but the clock is inaccurate. When RNC's clock frequency offset is no more than 0.05 ppm, Node B synchronization can be achieved. But inter-RNC soft handover success rate will fall. When RNC's clock frequency offset exceeds 0.5 ppm, Node B cannot lock the clock. Then Node B will work in free oscillation mode. In this case, inter-Node B soft handover success rate will drop. Action Check the input circuit of antenna feeder of ICM board so that it can receive good GPS signals. The checking items include: 1) The position of the receiving antenna. The antenna should be installed in an open area, far away from high buildings and clear from shades. The effective visibility angle of the antenna should be greater than 150 degrees. 2) The connection between power splitter and front panel. The connector used to connect the power splitter and the front panel should be in good contact and properly connected. 3-60 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms 3.1.74 198005674 Sending or receiving packets between management port and CPU control port failed Alarm Information Code: 198005674 Name: Sending or receiving packets between management port and CPU control port failed Severity: Critical Type: Equipment alarm Alarm Description Sending or receiving packets between management port and CPU control port failed Alarm Cause Management port or CPU control port has faults. Impact Isolate island, checking packets being abnormal or messages between shelves being abnormal may occur. For active/standby configuration, there are two cases: 1. If the active board is abnormal while the standby board is normal, the system performs active/standby switchover. Thus, the standby board takes over the services of the faulty active board. In this case, the service is not affected. 2. If both the active and standby boards are abnormal, active/standby switchover is forbidden. In this case, the service is interrupted because the faulty board cannot restore to the normal status. Action Replace the board. CPU control port, management port or switch chip is error when this alarm happens. By resetting the board, this fault will be self-cured with very few possibility, and the fault may remain. 3.1.75 198005130 The fiber port failed to change over Alarm Information Code: 198005130 Name: The fiber port failed to change over Severity: Major Type: Equipment alarm 3-61 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Alarm Description The fiber port failed to change over Alarm Cause The fiber port failed to change over Impact The fiber can not work abnormally. Action Try to change over the special fiber port by network manage system. If failed to change over for three continuous times, the fiber port has fault, please replace the fiber port or board. 3.1.76 198005131 The fiber's quality abnormal Alarm Information Code: 198005131 Name: The fiber's quality abnormal Severity: Warning Type: Equipment alarm Alarm Description Soft check failed for the fiber Alarm Cause The fiber is not completed connected to the port, or is damaged, or is not compatible with the optical transceiver module in T-net switch. Impact There might be error in the data transmitted by the optical port which affects the quality of all the services performed on this optical port. 3-62 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Action 1. Check whether the fiber optics is connected to the port completely. 2. Perform loop back test to determine source of this alarm is on the local devices or the corresponding devices. Perform self-loop test on local device. If the failure persists, the failure source is on local device; if the failure disappears after self-loop test, then the source of failure is on the corresponding device. Contact the corresponding device for solution. 3. Replace optics module. 4. Replace the fiber optics. 5. Replace the board. 3.1.77 198005675 The input electrical source is error Alarm Information Code: 198005675 Name: The input electrical source is error Severity: Warning Type: Equipment alarm Alarm Description One of the input electrical sources is error Alarm Cause One of the electrical sources inputted from PDU is abnormal. Impact The input power of the shelf has may have fault. There will be no power if all two electrical sources input are abnormal. Action 1. Please check the cable connection between the PDU and the back board. Y->If the cable connection is OK, go to 2; N->If the cable connection is error, please connect the cable again. Check whether the alarm disappears. Y->The troubleshooting completes. N->Go to 2. 2. Please check the switch. Y->If the switch is OK, go to 3; N->If the switch is abnormal, please switch on the switch. Check whether the alarm disappears. Y->The troubleshooting completes. N->Go to 3. 3. Please replace the cable. Y->If the alarm disappears, the troubleshooting completes. 3-63 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference N->Please contact the next level of maintenance support. 3.1.78 198016641 Device's LRU algorithm invalid Alarm Information Code: 198016641 Name: Device's LRU algorithm invalid Severity: Major Type: Equipment alarm Alarm Description Device's LRU algorithm is invalid, which may cause failure of queue scheduling Alarm Cause Device's LRU algorithm is invalid. Impact It may cause failure of queue scheduling, and then services won't work normally. Action Make records of the alarm information and contact the next level of maintenance support. 3.1.79 198002563 FPGA clock speed abnormal alarm Alarm Information Code: 198002563 Name: FPGA clock speed abnormal alarm Severity: Major Type: Equipment alarm Alarm Description The FPGA clock speed is abnormal because it exceeds the threshold 3-64 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Alarm Cause The FPGA clock speed is abnormal. Impact The system time is inaccurate. Action 1. Synchronize the system time with the external clock source. 2. If the alarm still exists or there is an alarm report after restarting the board, please replace the board. 3.1.80 198002564 Auxiliary clock speed abnormal alarm Alarm Information Code: 198002564 Name: Auxiliary clock speed abnormal alarm Severity: Major Type: Equipment alarm Alarm Description Auxiliary clock speed is abnormal because it exceeds the threshold Alarm Cause The auxiliary clock speed is abnormal. Impact 1. The system time is inaccurate. 2. The Timer is disabled. Action 1. Wait for about 20 minutes. If the alarm is not restored, please restart the board. 2. If the alarm still exists after restarting the board, please replace the board. 3-65 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 3.1.81 198005132 Mate board RUN signal invalid Alarm Information Code: 198005132 Name: Mate board RUN signal invalid Severity: Minor Type: Equipment alarm Alarm Description The mate board exist POWERON signal but RUN signal is inexistent Alarm Cause The mate board exist POWERON signal but RUN signal is inexistent. Impact Board can not change over. Action 1. Reboot slave board. 2. Reboot master board. 3.1.82 198005676 Connect port flow over threshold Alarm Information Code: 198005676 Name: Connect port flow over threshold Severity: Major Type: Equipment alarm Alarm Description The connect port flow is too high, that is over the value of flow threshold configuration. Alarm Cause The connect port flow is too high, that is over the value of flow threshold configuration. 3-66 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Impact Maybe this port lost lots of packets. Action 1. Check the value of flow threshold, if it is too low. Y->Please increase value of the flow threshold to be the max one which one you wish, and then check if this alarm is disappeared. If no, go to 2. N->Go to 2. 2. Check this port's flow, if it is too high. Y->Please decrease this port flow. N->If this port's flow is not over the value of flow threshold, go to 3. 3. Make records of the alarm information and contact the next level of maintenance support Cooperation. 3.1.83 198005791 TX output power exceeds the high threshold Alarm Information Code: 198005791 Name: TX output power exceeds the high threshold Severity: Minor Type: Equipment alarm Alarm Description TX output power exceeds the high threshold Alarm Cause TX output power exceeds the high threshold Impact It affects the data transfer of the remote SFP. If it is serious, which will make bad the SFF on the other side. Action 1. Replace local SFP. 2. There may be something wrong with the transmission equipment. It needs to ask the maintenance personnel special for maintaining transmission equipment to do troubleshooting or contact the next level of maintenance support. 3. Please contact the next level of maintenance support. 3-67 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 3.1.84 198005792 TX output power exceeds the low threshold Alarm Information Code: 198005792 Name: TX output power exceeds the low threshold Severity: Minor Type: Equipment alarm Alarm Description TX output power exceeds the low threshold Alarm Cause TX output power exceeds the low threshold Impact It affects the data transfer of the SFP. Action 1. Replace the local SFP. 2. There may be something wrong with the transmission equipment. It needs to ask the maintenance personnel special for maintaining transmission equipment to do troubleshooting or contact the next level of maintenance support. 3. Please contact the next level of maintenance support. 3.1.85 198005793 RX output power exceeds the high threshold Alarm Information Code: 198005793 Name: RX output power exceeds the high threshold Severity: Minor Type: Equipment alarm Alarm Description RX output power exceeds the high threshold 3-68 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Alarm Cause RX output power exceeds the high threshold Impact It affects the data transfer of the local SFP. If it is serious, which will make bad the SFF on the other side. Action 1. Check the configuration of the TX module on the remote side is too long transmission. 2. Replace the SFP on the remote side. 3. Check the configuration of the fiber type (You should use single mode fiber, but OM1 or OM2 or OM3 fiber). 4. Replace the SFP on the local side. 3.1.86 198005794 RX output power exceeds the low threshold Alarm Information Code: 198005794 Name: RX output power exceeds the low threshold Severity: Minor Type: Equipment alarm Alarm Description RX output power exceeds the low threshold Alarm Cause RX output power exceeds the low threshold Impact It affects the data transfer of the SFP. Action 1. Check the configuration of the TX module on the remote side is too long transmission. 2. Replace the SFP on the remote side. 3. Check the configuration of the fiber type (You should use single mode fiber, but OM1 or OM2 or OM3 fiber). 4. Replace the SFP on the local side. 3-69 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 3.1.87 198005795 The optical transceiver transmitter fault Alarm Information Code: 198005795 Name: The optical transceiver transmitter fault Severity: Minor Type: Equipment alarm Alarm Description The optical transceiver transmitter fault Alarm Cause The optical transceiver transmitter fault Impact It affects the data transfer of the SFP. Action 1. If the connection is loose or broken, tighten or replace the local SFP. 2. There may be something wrong with the transmission equipment. It needs to ask the maintenance personnel special for maintaining transmission equipment to do troubleshooting or contact the next level of maintenance support. 3. Please contact the next level of maintenance support. 3.1.88 198018436 Board loop back detection is abnormal Alarm Information Code: 198018436 Name: Board loop back detection is abnormal Severity: Major Type: Equipment alarm Alarm Description Some test packets were discarded in board loop back detection 3-70 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Alarm Cause Board hardware fault. Impact When the slave board change to master, the service through this board will be interrupt. Action Replace the board. 3.1.89 198016896 APP driver memory operation abnormal Alarm Information Code: 198016896 Name: APP driver memory operation abnormal Severity: Minor Type: Equipment alarm Alarm Description APP driver memory operation abnormal, such as static memory is not enough or pointer is rewrited. Alarm Cause 1. Static memory is not enough. 2. Pointer was rewrited. Impact The board may reboot when the static memory is not enough. Action When the memory exception influences the services, reboot the board. 3.1.90 198105013 user plane resource pool overload Alarm Information Code: 198105013 Name: user plane resource pool overload 3-71 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Severity: Minor Type: Equipment alarm Alarm Description The RNC detects that the user-plane resource pool cannot assign new resources. Alarm Cause The user-plane resource pool is overloaded. Impact The system is heavy loaded, and capacity expansion should be considered. Action 1. [A2051] Run the START DTM command to perform a board diagnostic test to diagnose the operational statuses of all RUB resource boards, and check whether the resource board is operating properly. Yes -> Step 2. No -> Step 3. 2. Contact the next level of maintenance support (it is recommended to expand the capacity of the RUB board). 3. 3. Contact the next level of maintenance support. 3.1.91 198105026 Media Ip address modified Alarm Information Code: 198105026 Name: Media Ip address modified Severity: Critical Type: Equipment alarm Alarm Description The user-plane board detects a change of the media-plane IP address. Alarm Cause The media-plane IP address of the board is modified. 3-72 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Impact All of the services operating on the faulty board are interrupted. Action 1. Run the SET NORMALRESET command to reset the board in accordance with "Rack number", "Shelf number", "Slot number", and "CPU number" in the alarm information. Wait for five minutes, and check whether the alarm is cleared. Yes -> End. No -> Step 2. 2. Contact the next level of maintenance support. 3.1.92 198105029 OMP reboot alarm Alarm Information Code: 198105029 Name: OMP reboot alarm Severity: Major Type: Equipment alarm Alarm Description The OMP board reboots. Alarm Cause The OMP board reboots. Impact When the OMP is reset, the operation and maintenance tasks are affected, but services are not affected. Action 1. After the alarm arises, wait for five minutes, and check whether the alarm is cleared. Yes -> End. No -> Step 2. 2. Contact the next level of maintenance support. 3-73 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 3.1.93 198105034 Back card of LogService board is offline Alarm Information Code: 198105034 Name: Back card of LogService board is offline Severity: Minor Type: Equipment alarm Alarm Description The log server board detects that the corresponding rear card is offline. Alarm Cause l The rear card corresponding to the log server board is not present. l The rear card has a poor contact with the log server board. l The hardware of the rear card corresponding to the log server board is faulty. Impact The link between the log server and OMM server is interrupted, and the OMM fails to obtain the signaling tracing data or performance statistics data. Action 1. Check whether the rear card is installed in the physical location where the alarm arises. Yes -> Step 3. No -> Step 2. 2. Install the rear card into the corresponding slot, and check whether the alarm is cleared. Yes -> End. No -> Step 3. 3. Remove and reinstall the rear card, and check whether the alarm is cleared. Yes -> End. No -> Step 4. 4. Replace the rear card with an operational one, and check whether the alarm is cleared. Yes -> End. No -> Step 5. 5. Contact the next level of maintenance support. 3-74 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms 3.1.94 198105036 The hard disk of LogService error Alarm Information Code: 198105036 Name: The hard disk of LogService error Severity: Minor Type: Equipment alarm Alarm Description The log server board detects a disk failure. Alarm Cause l The SMART parameter of the hard disk on the log server is not correctly set. l The RAID1 level of the hard disk on the log server is degraded. Impact A faulty hard disk has no effect on the system. If the backup hard disk also fails, the log server cannot operate properly. Action 1. Determine the location of the abnormal hard disk in accordance with "Error hardware disk location" in the alarm information.[[Replace the hard disk with an operational one]], and check whether the alarm is cleared. Yes -> End. No -> Step 2. 2. Contact the next level of maintenance support. 3.1.95 198105037 Too high hard disk partition usage rate Alarm Information Code: 198105037 Name: Too high hard disk partition usage rate Severity: Minor Type: Equipment alarm Alarm Description The log server board detects that the disk partition usage is too high. 3-75 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Alarm Cause The usage of the hard disk partition on the log server exceeds the threshold (95 percent). Impact The disk partition space is insufficient, causing the log server not to operate properly. Action Contact the next level of maintenance support. 3.1.96 198105039 Bursty flow rate of the control plane for shelf connection overload Alarm Information Code: 198105039 Name: Bursty flow rate of the control plane for shelf connection overload Severity: Major Type: Equipment alarm Alarm Description The base station controller detects that a burst of the control-plane inter-shelf flow exceeds the overload threshold (Bglobal(Bglobal).Stream Overload threshold of Trunk Port(trunkPortOverLoadThr)) . Alarm Cause l The overload threshold is too small. l A large amount of traffic is processed at the same time. l The inter-shelf physical connections are not operating properly. Impact A burst of control-plane inter-shelf flow triggers the overload control in the system, causing new users not to be connected to the system. 3-76 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Action 1. Check whether the setting ("BGlobal(Bglobal)". "Stream Overload threshold of Trunk Port(trunkPortOverLoadThr)") is below the default (90). Yes -> Step 2. No -> Step 3. 2. Modify the configuration, and check whether the alarm is cleared. Yes -> End. No -> Step 3. 3. Check whether the physical cable for interconnecting the inter-shelf control plan is damaged or the corresponding port is loose. Yes -> Step 5. No -> Step 4. 4. Secure the cable or replace the cable with an operational one, and check whether the alarm is cleared. Yes -> End. No -> Step 5. 5. Check whether the CHUB board is used as the inter-shelf interconnection board. Yes -> Step 6. No -> Step 7. 6. Replace the CHUB board with the THUB board (the CHUB board supports lower bandwidth, and therefore the THUB board is recommended in capacity expansion). Check whether the alarm is cleared. Yes -> End. No -> Step 7. 7. Contact the next level of maintenance support. 3.1.97 198028672 80g chip abnormal Alarm Information l l l l Alarm code: 198028672 Name: 80g chip abnormal Alarm severity: Critical Alarm type: Equipment alarm Alarm Description Alarm Cause 80g detects that the GLIQP board restarts, or the 80g chip is abnormal. 3-77 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Impact Media plane messages are partially lost or unavailable. Action Restart the board for which the alarm is reported. Replace the board with a good one if the alarm still exists. Contact the next level of maintenance support. if replacing the board does not work. 3.1.98 198005657 Error of LVDS path frame detection Alarm Information l l l l Alarm code: 198005657 Name: Error of LVDS path frame detection Alarm severity: Major Alarm type: Equipment alarm Alarm Description There are no frame heads on the LVDS channel, or the 257th and the 258th time slot are not 0xf1 or 0xba with frame heads on the LVDS channel Alarm Cause Error occurs in LVDS path frame detection Impact The board might not work normally. Action 1. Check if the TFI optical fiber corresponding to this path is connected in position or is damaged. 2. Connect the fiber in place or replace it with anther one, and check if the alarm is eliminated. 3. Check if the fiber matches the optical transceiver module. 4. Replace the fiber, and check if the alarm is eliminated. 5. Switch T network board. 3.1.99 198005658 Failure in diagnosing link loop back of large T network Alarm Information l Alarm code: 198005658 3-78 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms l l l Name: Failure in diagnosing link loop back of large T network Alarm severity: Major Alarm type: Equipment alarm Alarm Description It is wrong about the 129th time slot loop of LVDS between logic TSNB and TFI Alarm Cause The 129th time slot loop back of LVDS has a failure. Impact The board does not work normally. Action 1. Check if the TFI optical fiber corresponding to this path is connected in position or is damaged. 2. Connect the fiber in place or replace it with anther one, and check if the alarm is eliminated. 3. Check if the fiber matches the optical transceiver module. 4. Replace the fiber, and check if the alarm is eliminated. 5. Switch T network board. 3.1.100 198025601 TSNB internal connection chip fault Alarm Information l l l l Alarm code: 198025601 Name: TSNB internal connection chip fault Alarm severity: Major Alarm type: Equipment alarm Alarm Description error connection on 129ts of TSNB board Alarm Cause Connection chip (73273/73260) faults on TDM Switch Network Board cause some 129 time slots of HW having connection faults. Impact If the fault occurs on master board, board state will be changed to slave; slave board will be reset immediately. 3-79 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Action 1. Try to replace the board and check if the alarm is eliminated. 2. Please contact the next level of maintenance support. 3.1.101 198066033 T-net center is fault Alarm Information l l l l Alarm code: 198066033 Name: T-net center is fault Alarm severity: Major Alarm type: Equipment alarm Alarm Description T-net center is fault Alarm Cause The big T-net center board has a fault. Impact T-net related resource is unavailable. Action 1. Replace the slot. 2. Replace the board. 3.1.102 198005660 Physical link down between master port and slave port Alarm Information l l l l Alarm code: 198005660 Name: Physical link down between master port and slave port Alarm severity: Warning Alarm type: Equipment alarm Alarm Description Physical link down between master port and slave port 3-80 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Alarm Cause The running physical link between the master and the slave port is broken. Impact APS function disabled Action 1. Change another slot and check whether the alarm disappears. Y->End. N->Go to Step 2. 2. Change the board and check whether the alarm disappears. Y->End. N->Contact the next level of maintenance support. 3.1.103 198005641 Port Link Down Alarm Information l l l l Alarm code: 198005641 Name: Port Link Down Alarm severity: Major Alarm type: Equipment alarm Alarm Description port link down Alarm Cause There is something wrong with the internal chip. Impact DSP is abnormal and call loss increases. Action 1. Reset the corresponding DSP chip or the board by using MML command on the background and then check the alarm is eliminated. 2. Replace the board. 3-81 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 3.1.104 198019715 MS APS channel gets errors Alarm Information l l l l Alarm code: 198019715 Name: MS APS channel gets errors Alarm severity: Major Alarm type: Equipment alarm Alarm Description APS channel between master and slave board gets errors Alarm Cause 1. APS Channel between Master and Slave Board gets hardware fault. 2. The connection on the backplane between the slot and the neighboring slot gets errors. Impact 1. ASP function is affected. 2. The board master/slave function is affected. Action 1. Reboot the board. 2. Replace the board. 3. Replace the neighboring board. 4. Replace the slots . 3.1.105 198087340 FR device failure Alarm Information l l l l Alarm code: 198087340 Name: FR device failure Alarm severity: Minor Alarm type: Equipment alarm Alarm Description This alarm is reported if a board detects that the FR link is faulty. 3-82 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Alarm Cause N392 ("Brch(GFrGbBrch)"."N392(N392)") errors are detected in the last N393 ("Brch(GFrGbBrch)"."N393(N393)") STATUS ENQUIRY events. Impact The Gb bear channel corresponding to this alarm is blocked and the Gb bandwidth is decreased. In this case, PS traffic congestion may occur. Action 1. According to the board's physical position and PCM number ("Port") in the alarm details, check whether the configuration of "E1 Port(E1Port)"."E1 Frame Type(Crc4Mode)" of the PCM link ("Brch(GFrGbBrch)"."Used Gb Interface Pcm(refGGbPcm)") on the Gb interface board is consistent with that of the SGSN. Yes -> Step 3. No -> Step 2. 2. Modify the configuration of "E1 Frame Type" for the PCM link on the Gb interface board to ensure the consistency with that of the SGSN, and then check whether this alarm is cleared. Yes -> End. No -> Step 3. 3. Check whether the configurations of "PCM TS(StartTs)" and "Access rate"(GFrGbBrch.AR)" in the "Brch(GFrGbBrch)" configuration parameter of the BSC are consistent with those of the SGSN. Yes -> Step 5. No -> Step 4. 4. Modify the two parameters for consistency between the BSC and the SGSN, and check whether the alarm is cleared. Yes -> End. No -> Step 5. 5. Check whether the E1 port corresponding to the bear channel reports an alarm. Yes -> Step 6. No -> Step 7. 6. Handle the transmission device alarm, and check whether this alarm is cleared. Yes -> End. No -> Step 7. 7. Perform a physical self-loop check on the local E1 terminal device, and check whether the E1 line operates properly (the green light flashes slowly). Yes -> Step 9. No -> Step 8. 8. Replace the E1 line, and check whether the alarm is cleared. Yes -> End. No -> Step 9. 9. Contact SGSN maintenance personnel to check whether the peer E1 line operates properly. Yes -> Step 11. No -> Step 10. 3-83 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 10. Contact SGSN maintenance personnel to troubleshoot the SGSN equipment, and check whether the alarm is cleared. Yes -> End. No -> Step 11. 11. Replace the faulty board, and check whether the alarm is cleared. Yes -> End. No -> Step 12. 12. Contact the next level of maintenance support. 3.1.106 198087341 FR congestion Alarm Information l l l l Alarm code: 198087341 Name: FR congestion Alarm severity: Minor Alarm type: Equipment alarm Alarm Description This alarm is reported if a board detects that the FR link is congested. Alarm Cause In case of intermediate Frame Relay networking, for a specific NSVC, the number of frames with the BECN bit of "1" is more than or equal to the number of frames with the BECN bit of "0" in a 10-second interval. (The peer end may be overloaded or be configured improperly.) Impact Quality of PS services for some of users may be degraded, or new users fail to access the services. Action 1. According to network planning, add a new "Brch(GFrGbBrch)", or increase the existing "Brch(GFrGbBrch)"."Access rate(AR)", and check whether the alarm is cleared. Yes -> End. No -> Step 2. 2. Contact the next level of maintenance support. 3-84 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms 3.1.107 198087352 NSVC's E1 failure alarm Alarm Information l l l l Alarm code: 198087352 Name: NSVC's E1 failure alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description This alarm is reported if a board detects that the NSVC link in E1 is faulty. Alarm Cause NS Alive Ack cannot be received several consecutive times (GBssFunction.NSAliveMax) during the NS Alive procedure. Impact For single NSVC link configuration, the PS service is interrupted. For multi-NSVC link configuration, the bandwidth is decreased. In this case, PS traffic congestion may occur. Action 1. Check whether the configuration of "NSEI" and "NSVCI" in the alarm details is consistent with that of the SGSN. Yes -> Step 3. No -> Step 2. 2. Search the parent object "Frame relay Nse(GFrGbNse)" and modify "Nse ID(GFrGbNseSeq)". Modify the configuration of "NSVCI(GFrGbNsvcSeq)" according to the alarm object "Frame relay Nsvc(GFrGbNsvc)" for consistency with that of the SGSN, and check whether the alarm is cleared. Yes -> End. No -> Step 3. 3. Check whether the following alarm arises: 198087340 FR device failure Yes -> Step 4. No -> Step 5. 4. Handle the above alarm, and check whether this alarm is cleared. Yes -> End. No -> Step 5. 5. Contact the next level of maintenance support. 3-85 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 3.1.108 198087465 NSVC's IP failure alarm Alarm Information l l l l Alarm code: 198087465 Name: NSVC's IP failure alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description This alarm is reported if a board detects that the NSVC link in IP is faulty. Alarm Cause NS Alive Ack cannot be received several consecutive times (GBssFunction.NSAliveMax) during the NS Alive procedure. Impact For single NSVC link configuration, the PS service is interrupted. For multi-NSVC link configuration, the bandwidth is decreased. In this case, PS traffic congestion may occur. Action 1. Check whether the configuration of "NSEI" in the alarm details is consistent with that of the SGSN. Yes -> Step 3. No -> Step 2. 2. Modify the configuration of the parameter "Nse ID(GIpGbNseSeq)" of the object "IP Nse(GIpGbNse)" for consistency with that of the SGSN, and check whether the alarm is cleared. Yes -> End. No -> Step 3. 3. Check whether alarms arise on the Gb interface board. Yes -> Step 4. No -> Step 5. 4. Handle the related alarms, and check whether this alarm is cleared. Yes -> End. No -> Step 5. 5. Contact the maintenance personnel of the transmission or peer device to check whether the transmission or peer device is faulty. Yes -> Step 6. No -> Step 7. 6. Remove the faults, and check whether the alarm is cleared. Yes -> End. No -> Step 7. 7. Contact the next level of maintenance support. 3-86 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms 3.1.109 198087458 PS cell block caused by slave Alarm Information l l l l Alarm code: 198087458 Name: PS cell block caused by slave Alarm severity: Minor Alarm type: Equipment alarm Alarm Description This alarm is reported if the BSC detects the PS process unit failure. Alarm Cause A PS process unit failure occurs. Impact Data services are not available in the cell. Action 1. Wait for five minutes, and check whether the alarm is cleared automatically. Yes -> End. No -> Step 2. 2. Execute the QRY PSCELLDSPcommand based on "Site ID" and "Bts ID" in the alarm details to query the corresponding SLAVE of the cell. Execute the QRY SUNITSTATUScommand based on "Sub System number", "RUP board number", and "SLAVE number" in the returned results to query the status of the sub-unit. "Manual block" status -> Step 3. Other status -> Step 4. 3. Unblock the PS processing sub-unit. Check whether the alarm is cleared. Yes -> End. No -> Step 4. 4. Reset the PS processing sub-unit, wait for two minutes, and then check whether the alarm is cleared. Yes -> End. No -> Step 5. 5. Contact the next level of maintenance support. 3.1.110 198087000 Dry contact alarm 1 Alarm Information l Alarm code: 198087000 3-87 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference l l l Name: Dry contact alarm 1 Alarm severity: Unknown Alarm type: Equipment alarm Alarm Description Dry contact alarm 1 Alarm Cause None Impact User-defined. Action None 3.1.111 198087001 Dry contact alarm 2 Alarm Information l l l l Alarm code: 198087001 Name: Dry contact alarm 2 Alarm severity: Unknown Alarm type: Equipment alarm Alarm Description Dry contact alarm 2 Alarm Cause None Impact User-defined. Action None 3-88 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms 3.1.112 198087002 Dry contact alarm 3 Alarm Information l l l l Alarm code: 198087002 Name: Dry contact alarm 3 Alarm severity: Unknown Alarm type: Equipment alarm Alarm Description Dry contact alarm 3 Alarm Cause None Impact User-defined. Action None 3.1.113 198087003 Dry contact alarm 4 Alarm Information l l l l Alarm code: 198087003 Name: Dry contact alarm 4 Alarm severity: Unknown Alarm type: Equipment alarm Alarm Description Dry contact alarm 4 Alarm Cause None Impact User-defined. 3-89 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Action None 3.1.114 198087004 Dry contact alarm 5 Alarm Information l l l l Alarm code: 198087004 Name: Dry contact alarm 5 Alarm severity: Unknown Alarm type: Equipment alarm Alarm Description Dry contact alarm 5 Alarm Cause None Impact User-defined. Action None 3.1.115 198087005 Dry contact alarm 6 Alarm Information l l l l Alarm code: 198087005 Name: Dry contact alarm 6 Alarm severity: Unknown Alarm type: Equipment alarm Alarm Description Dry contact alarm 6 Alarm Cause None 3-90 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Impact User-defined. Action None 3.1.116 198087006 Dry contact alarm 7 Alarm Information l l l l Alarm code: 198087006 Name: Dry contact alarm 7 Alarm severity: Unknown Alarm type: Equipment alarm Alarm Description Dry contact alarm 7 Alarm Cause None Impact User-defined. Action None 3.1.117 198087007 Dry contact alarm 8 Alarm Information l l l l Alarm code: 198087007 Name: Dry contact alarm 8 Alarm severity: Unknown Alarm type: Equipment alarm Alarm Description Dry contact alarm 8 3-91 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Alarm Cause None Impact User-defined. Action None 3.1.118 198087008 Dry contact alarm 9 Alarm Information l l l l Alarm code: 198087008 Name: Dry contact alarm 9 Alarm severity: Unknown Alarm type: Equipment alarm Alarm Description Dry contact alarm 9 Alarm Cause None Impact User-defined. Action None 3.1.119 198087009 Dry contact alarm 10 Alarm Information l l l l Alarm code: 198087009 Name: Dry contact alarm 10 Alarm severity: Unknown Alarm type: Equipment alarm 3-92 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Alarm Description Dry contact alarm 10 Alarm Cause None Impact User-defined. Action None 3.1.120 198087010 Dry contact alarm 11 Alarm Information l l l l Alarm code: 198087010 Name: Dry contact alarm 11 Alarm severity: Unknown Alarm type: Equipment alarm Alarm Description Dry contact alarm 11 Alarm Cause None Impact User-defined. Action None 3.1.121 198087011 Dry contact alarm 12 Alarm Information l Alarm code: 198087011 3-93 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference l l l Name: Dry contact alarm 12 Alarm severity: Unknown Alarm type: Equipment alarm Alarm Description Dry contact alarm 12 Alarm Cause None Impact User-defined. Action None 3.1.122 198087012 EAM dry contact 1 alarm Alarm Information l l l l Alarm code: 198087012 Name: EAM dry contact 1 alarm Alarm severity: Unknown Alarm type: Equipment alarm Alarm Description EAM dry contact 1 alarm Alarm Cause None Impact User-defined. Action None 3-94 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms 3.1.123 198087013 EAM dry contact 2 alarm Alarm Information l l l l Alarm code: 198087013 Name: EAM dry contact 2 alarm Alarm severity: Unknown Alarm type: Equipment alarm Alarm Description EAM dry contact 2 alarm Alarm Cause None Impact User-defined. Action None 3.1.124 198087014 EAM dry contact 3 alarm Alarm Information l l l l Alarm code: 198087014 Name: EAM dry contact 3 alarm Alarm severity: Unknown Alarm type: Equipment alarm Alarm Description EAM dry contact 3 alarm Alarm Cause None Impact User-defined. 3-95 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Action None 3.1.125 198087015 EAM dry contact 4 alarm Alarm Information l l l l Alarm code: 198087015 Name: EAM dry contact 4 alarm Alarm severity: Unknown Alarm type: Equipment alarm Alarm Description EAM dry contact 4 alarm Alarm Cause None Impact User-defined. Action None 3.1.126 198087016 EAM dry contact 5 alarm Alarm Information l l l l Alarm code: 198087016 Name: EAM dry contact 5 alarm Alarm severity: Unknown Alarm type: Equipment alarm Alarm Description EAM dry contact 5 alarm Alarm Cause None 3-96 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Impact User-defined. Action None 3.1.127 198087017 EAM dry contact 6 alarm Alarm Information l l l l Alarm code: 198087017 Name: EAM dry contact 6 alarm Alarm severity: Unknown Alarm type: Equipment alarm Alarm Description EAM dry contact 6 alarm Alarm Cause None Impact User-defined. Action None 3.1.128 198087018 EAM dry contact 7 alarm Alarm Information l l l l Alarm code: 198087018 Name: EAM dry contact 7 alarm Alarm severity: Unknown Alarm type: Equipment alarm Alarm Description EAM dry contact 7 alarm 3-97 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Alarm Cause None Impact User-defined. Action None 3.1.129 198087019 EAM dry contact 8 alarm Alarm Information l l l l Alarm code: 198087019 Name: EAM dry contact 8 alarm Alarm severity: Unknown Alarm type: Equipment alarm Alarm Description EAM dry contact 8 alarm Alarm Cause None Impact User-defined. Action None 3.1.130 198087102 Power overvoltage/undervoltage alarm Alarm Information l l l l Alarm code: 198087102 Name: Power overvoltage/undervoltage alarm Alarm severity: Minor Alarm type: Equipment alarm 3-98 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Alarm Description Power overvoltage/undervoltage alarm Alarm Cause CMM/CMB power voltage is out of adjustment range Impact The CMM/CMB boards do not operate properly. Action please replace CMM/CMB board as soon as possible 3.1.131 198087103 13M input clock failure Alarm Information l l l l Alarm code: 198087103 Name: 13M input clock failure Alarm severity: Minor Alarm type: Equipment alarm Alarm Description 13M input clock failure Alarm Cause CMM/CMB clock unit works abnormally Impact A transmission link inside the BTS is disconnected, frame numbers are confused, and the frequency synthesizer does not operate properly. Action 1)Test transmission index. If the transmission continuously has over-2Hz frequency offset in 4 seconds or the single frequency adjustment is more than 4 Hz for 15 times in 6 minutes, it is necessary to notify the engineer to adjust transmission. 2)Reset CMB board and check whether the alarm disappears. 3)If the alarm does not disappear, replace CMB board. 3-99 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 3.1.132 198087106 SYNCLK clock failure Alarm Information l l l l Alarm code: 198087106 Name: SYNCLK clock failure Alarm severity: Minor Alarm type: Equipment alarm Alarm Description SYNCLK clock failure Alarm Cause CMM/CMB clock unit works abnormally Impact A transmission link inside the BTS is disconnected, frame numbers are confused, and the frequency synthesizer does not operate properly. Action 1)Test transmission index. If the transmission continuously has over-2Hz frequency offset in 4 seconds or the single frequency adjustment is more than 4 Hz for 15 times in 6 minutes, it is necessary to notify the engineer to adjust transmission. 2)Reset CMB board and check whether the alarm disappears. 3)If the alarm does not disappear, replace CMB board. 3.1.133 198087107 Master and slave communication link failure Alarm Information l l l l Alarm code: 198087107 Name: Master and slave communication link failure Alarm severity: Warning Alarm type: Equipment alarm Alarm Description Master and slave communication link failure 3-100 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Alarm Cause Standby CMM/CMB board is not powered on, or active-standby CMM/CMB board communication error Impact The master and slave CMM/CMB boards fail to be switched over. Action 1. Re-plug CMB board. 2. If the software has problem, upgrade it. 3.1.134 198087108 Standby CMM/CMB board not present Alarm Information l l l l Alarm code: 198087108 Name: Standby CMM/CMB board not present Alarm severity: Warning Alarm type: Equipment alarm Alarm Description Standby CMM/CMB board not present Alarm Cause Standby CMM/CMB board is not inserted Impact The system is less reliable because the faulty master board fails to be switched over to the slave board. Action check if standby board is present in the rack. If it is , reset or insert standby board again( normal state of standby board is that power lamp always lights and running lamp always lights);if it isn't, insert a new CMM/CMB board 3-101 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 3.1.135 198087109 Standby CMM/CMB board abnormal Alarm Information l l l l Alarm code: 198087109 Name: Standby CMM/CMB board abnormal Alarm severity: Warning Alarm type: Equipment alarm Alarm Description Standby CMM/CMB board abnormal Alarm Cause Standby CMM/CMB board starts abnormally or not inserted properly Impact The master and slave boards fail to be switched over. Action Check whether the spare board is on the rack. If yes, reset or re-plug the board ( it is in the normal condition if the power LED indicator and RUN LED indicator are both on). If no, plug in the new CMB board if necessary. 3.1.136 198087110 CMM/CMB power failure alarm Alarm Information l l l l Alarm code: 198087110 Name: CMM/CMB power failure alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description CMM/CMB power failure alarm Alarm Cause CMM/CMB board is power off Impact The CMM/CMB boards fail to operate. 3-102 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Action E1 interface will bridge-connect automatically. Replace the CMB circuit board as quickly as possible. 3.1.137 198087112 Communication link alarm between master and slave rack (left) Alarm Information l l l l Alarm code: 198087112 Name: Communication link alarm between master and slave rack (left) Alarm severity: Warning Alarm type: Equipment alarm Alarm Description Communication link alarm between master and slave rack (left) Alarm Cause Communication link fault between master rack and slave rack Impact The site fails to load, operate or maintain data and software. Action 1. Check if line between racks is connected. if it has problems, connect or replace it. 2. start self-check of master-slave rack communication to confirm the problem of CMM/CMB hardware or software. then replace it 3.1.138 198087113 Communication link alarm between master and slave rack (right) Alarm Information l l l l Alarm code: 198087113 Name: Communication link alarm between master and slave rack (right) Alarm severity: Warning Alarm type: Equipment alarm 3-103 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Alarm Description Communication link alarm between master and slave rack (right) Alarm Cause Communication link fault between master rack and slave rack Impact The site fails to load, operate or maintain data and software. Action 1. Check if line between racks is connected. if it has problems, connect or replace it. 2. start self-check of master-slave rack communication to confirm the problem of CMM/CMB hardware or software. then replace it 3.1.139 198087114 A interface E1 Rx carrier alarm Alarm Information l l l l Alarm code: 198087114 Name: A interface E1 Rx carrier alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description A interface E1 Rx carrier alarm Alarm Cause Chip fault, clock abnormal, difference from BSC clock, or bad E1 connections, etc Impact This fault has a little impact on calls if it does not occur frequently. However, errors may occur during a call or the link establishment between the TRM/DTRU and the BSC if this alarm occurs frequently (for example, at intervals of several minutes). 3-104 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Action 1. Check the electric-connection performance of E1 line. 2. if E1 line has no problem, insert the board tightly and reset. 3. if alarm still exists, maybe E1 interface chip is abnormal. 4. if chip's self-check is passed, start loop test of E1 interface. 5. if loop test of E1 is correct, the transport has problems 3.1.140 198087115 A interface E1 Rx frame not synchronized Alarm Information l l l l Alarm code: 198087115 Name: A interface E1 Rx frame not synchronized Alarm severity: Minor Alarm type: Equipment alarm Alarm Description A interface E1 Rx frame not synchronized Alarm Cause Chip fault, clock abnormal, difference from BSC clock, bad E1 connections, or CMM board not support C/F configuration, etc Impact This fault has a little impact on calls if it does not occur frequently. However, errors may occur during a call or the link establishment between the TRM/DTRU and the BSC if this alarm occurs frequently (for example, at intervals of several minutes). Action 1. Check the electric-connection performance of E1 line. 2. if E1 line has no problem, insert the board tightly and reset. 3.if C/F Trunk alarm happens, please check Whether CMM board hardware version is 030903 or 030900, and if so, it need be changed to 030508 version.( this situation only suitable for Site V2 serials). 4. if alarm still exists, maybe E1 interface chip is abnormal. 5. if chip's self-check is passed, start loop test of E1 interface. 6. if loop test of E1 is correct, the transport has problems. 3-105 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 3.1.141 198087120 A interface E1 remote alarm Alarm Information l l l l Alarm code: 198087120 Name: A interface E1 remote alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description A interface E1 remote alarm Alarm Cause Sending line is shorted, the remote end might not receive data sent from local end Impact The BTS fails to provide services. Action 1.Check the electrical connection property of the E1 cable.2. If the cable of E1 did not have problems, insert the board tightly and resetting.3.If the warning continue to exist, the E1 interface chip maybe is in abnormal.4. If can pass the chip selftest, can start the selfloop test procedure for E1 interface.5.If the selfloop test result is correct, can think that the transmission equipment have problems. 3.1.142 198087121 B interface E1 Rx carrier alarm Alarm Information l l l l Alarm code: 198087121 Name: B interface E1 Rx carrier alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description B interface E1 Rx carrier alarm Alarm Cause Chip fault, clock abnormal, difference from BSC clock, or bad E1 connections, etc 3-106 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Impact This fault has a little impact on calls if it does not occur frequently. However, errors may occur during a call or the link establishment between the TRM/DTRU and the BSC if this alarm occurs frequently (for example, at intervals of several minutes). Action 1. Check the electric-connection performance of E1 line. 2. if E1 line has no problem, insert the board tightly and reset. 3. if alarm still exists, maybe E1 interface chip is abnormal. 4. if chip's self-check is passed, start loop test of E1 interface. 5. if loop test of E1 is correct, the transport has problems 3.1.143 198087122 B interface E1 Rx frame not synchronized Alarm Information l l l l Alarm code: 198087122 Name: B interface E1 Rx frame not synchronized Alarm severity: Minor Alarm type: Equipment alarm Alarm Description B interface E1 Rx frame not synchronized Alarm Cause Chip fault, clock abnormal, difference from BSC clock, bad E1 connections, or CMM board not support C/F configuration, etc Impact This fault has a little impact on calls if it does not occur frequently. However, errors may occur during a call or the link establishment between the TRM/DTRU and the BSC if this alarm occurs frequently (for example, at intervals of several minutes). 3-107 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Action 1. Check the electric-connection performance of E1 line. 2. if E1 line has no problem, insert the board tightly and reset. 3. if C/F Trunk alarm happens, please check Whether CMM board hardware version is 030903 or 030900, and if so, it need be changed to 030508 version.( this situation only suitable for Site V2 serials). 4. if alarm still exists, maybe E1 interface chip is abnormal. 5. if chip's self-check is passed, start loop test of E1 interface. 6. if loop test of E1 is correct, the transport has problems. 3.1.144 198087127 B interface E1 remote alarm Alarm Information l l l l Alarm code: 198087127 Name: B interface E1 remote alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description B interface E1 remote alarm Alarm Cause Sending line is shorted, the remote end might not receive data sent from local end Impact The BTS fails to provide services. Action 1.Check the electrical connection property of the E1 cable.2. If the cable of E1 did not have problems, insert the board tightly and resetting.3.If the warning continue to exist, the E1 interface chip maybe is in abnormal.4. If can pass the chip selftest, can start the selfloop test procedure for E1 interface.5.If the selfloop test result is correct, can think that the transmission equipment have problems. 3.1.145 198087128 C interface E1 Rx carrier alarm Alarm Information l l Alarm code: 198087128 Name: C interface E1 Rx carrier alarm 3-108 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms l l Alarm severity: Minor Alarm type: Equipment alarm Alarm Description C interface E1 Rx carrier alarm Alarm Cause Chip fault, clock abnormal, difference from BSC clock, or bad E1 connections, etc Impact This fault has a little impact on calls if it does not occur frequently. However, errors may occur during a call or the link establishment between the TRM/DTRU and the BSC if this alarm occurs frequently (for example, at intervals of several minutes). Action 1. Check the electric-connection performance of E1 line. 2. if E1 line has no problem, insert the board tightly and reset. 3. if alarm still exists, maybe E1 interface chip is abnormal. 4. if chip's self-check is passed, start loop test of E1 interface. 5. if loop test of E1 is correct, the transport has problems 3.1.146 198087129 C interface E1 Rx frame not synchronized Alarm Information l l l l Alarm code: 198087129 Name: C interface E1 Rx frame not synchronized Alarm severity: Minor Alarm type: Equipment alarm Alarm Description C interface E1 Rx frame not synchronized Alarm Cause Chip fault, clock abnormal, difference from BSC clock, bad E1 connections, or CMM board not support C/F configuration, etc 3-109 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Impact This fault has a little impact on calls if it does not occur frequently. However, errors may occur during a call or the link establishment between the TRM/DTRU and the BSC if this alarm occurs frequently (for example, at intervals of several minutes). Action 1. Check the electric-connection performance of E1 line. 2. if E1 line has no problem, insert the board tightly and reset. 3.if C/F Trunk alarm happens, please check Whether CMM board hardware version is 030903 or 030900, and if so, it need be changed to 030508 version.( this situation only suitable for Site V2 serials). 4. if alarm still exists, maybe E1 interface chip is abnormal. 5. if chip's self-check is passed, start loop test of E1 interface. 6. if loop test of E1 is correct, the transport has problems. 3.1.147 198087134 C interface E1 remote alarm Alarm Information l l l l Alarm code: 198087134 Name: C interface E1 remote alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description C interface E1 remote alarm Alarm Cause Sending line is shorted, the remote end might not receive data sent from local end Impact The BTS fails to provide services. Action 1.Check the electrical connection property of the E1 cable.2. If the cable of E1 did not have problems, insert the board tightly and resetting.3.If the warning continue to exist, the E1 interface chip maybe is in abnormal.4. If can pass the chip selftest, can start the selfloop test procedure for E1 interface.5.If the selfloop test result is correct, can think that the transmission equipment have problems. 3-110 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms 3.1.148 198087135 D interface E1 Rx carrier alarm Alarm Information l l l l Alarm code: 198087135 Name: D interface E1 Rx carrier alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description D interface E1 Rx carrier alarm Alarm Cause Chip fault, clock abnormal, difference from BSC clock, or bad E1 connections, etc Impact This fault has a little impact on calls if it does not occur frequently. However, errors may occur during a call or the link establishment between the TRM/DTRU and the BSC if this alarm occurs frequently (for example, at intervals of several minutes). Action 1. Check the electric-connection performance of E1 line. 2. if E1 line has no problem, insert the board tightly and reset. 3. if alarm still exists, maybe E1 interface chip is abnormal. 4. if chip's self-check is passed, start loop test of E1 interface. 5. if loop test of E1 is correct, the transport has problems 3.1.149 198087136 D interface E1 Rx frame not synchronized Alarm Information l l l l Alarm code: 198087136 Name: D interface E1 Rx frame not synchronized Alarm severity: Minor Alarm type: Equipment alarm Alarm Description D interface E1 Rx frame not synchronized 3-111 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Alarm Cause Chip fault, clock abnormal, difference from BSC clock, bad E1 connections, or CMM board not support C/F configuration, etc Impact This fault has a little impact on calls if it does not occur frequently. However, errors may occur during a call or the link establishment between the TRM/DTRU and the BSC if this alarm occurs frequently (for example, at intervals of several minutes). Action 1. Check the electric-connection performance of E1 line. 2. if E1 line has no problem, insert the board tightly and reset. 3.if C/F Trunk alarm happens, please check Whether CMM board hardware version is 030903 or 030900, and if so, it need be changed to 030508 version.( this situation only suitable for Site V2 serials). 4. if alarm still exists, maybe E1 interface chip is abnormal. 5. if chip's self-check is passed, start loop test of E1 interface. 6. if loop test of E1 is correct, the transport has problems. 3.1.150 198087141 D interface E1 remote alarm Alarm Information l l l l Alarm code: 198087141 Name: D interface E1 remote alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description D interface E1 remote alarm Alarm Cause Sending line is shorted, the remote end might not receive data sent from local end Impact The BTS fails to provide services. 3-112 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Action 1.Check the electrical connection property of the E1 cable.2. If the cable of E1 did not have problems, insert the board tightly and resetting.3.If the warning continue to exist, the E1 interface chip maybe is in abnormal.4. If can pass the chip selftest, can start the selfloop test procedure for E1 interface.5.If the selfloop test result is correct, can think that the transmission equipment have problems. 3.1.151 198087142 E interface E1 Rx carrier alarm Alarm Information l l l l Alarm code: 198087142 Name: E interface E1 Rx carrier alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description E interface E1 Rx carrier alarm Alarm Cause Chip fault, clock abnormal, difference from BSC clock, or bad E1 connections, etc Impact This fault has a little impact on calls if it does not occur frequently. However, errors may occur during a call or the link establishment between the TRM/DTRU and the BSC if this alarm occurs frequently (for example, at intervals of several minutes). Action 1. Check the electric-connection performance of E1 line. 2. if E1 line has no problem, insert the board tightly and reset. 3. if alarm still exists, maybe E1 interface chip is abnormal. 4. if chip's self-check is passed, start loop test of E1 interface. 5. if loop test of E1 is correct, the transport has problems 3.1.152 198087143 E interface E1 Rx frame not synchronized Alarm Information l l l Alarm code: 198087143 Name: E interface E1 Rx frame not synchronized Alarm severity: Minor 3-113 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference l Alarm type: Equipment alarm Alarm Description E interface E1 Rx frame not synchronized Alarm Cause Chip fault, clock abnormal, difference from BSC clock, bad E1 connections, or CMM board not support C/F configuration, etc Impact This fault has a little impact on calls if it does not occur frequently. However, errors may occur during a call or the link establishment between the TRM/DTRU and the BSC if this alarm occurs frequently (for example, at intervals of several minutes). Action 1. Check the electric-connection performance of E1 line. 2. if E1 line has no problem, insert the board tightly and reset. 3.if C/F Trunk alarm happens, please check Whether CMM board hardware version is 030903 or 030900, and if so, it need be changed to 030508 version.( this situation only suitable for Site V2 serials). 4. if alarm still exists, maybe E1 interface chip is abnormal. 5. if chip's self-check is passed, start loop test of E1 interface. 6. if loop test of E1 is correct, the transport has problems. 3.1.153 198087148 E interface E1 remote alarm Alarm Information l l l l Alarm code: 198087148 Name: E interface E1 remote alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description E interface E1 remote alarm Alarm Cause Sending line is shorted, the remote end might not receive data sent from local end 3-114 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Impact The BTS fails to provide services. Action 1.Check the electrical connection property of the E1 cable.2. If the cable of E1 did not have problems, insert the board tightly and resetting.3.If the warning continue to exist, the E1 interface chip maybe is in abnormal.4. If can pass the chip selftest, can start the selfloop test procedure for E1 interface.5.If the selfloop test result is correct, can think that the transmission equipment have problems. 3.1.154 198087149 F interface E1 Rx carrier alarm Alarm Information l l l l Alarm code: 198087149 Name: F interface E1 Rx carrier alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description F interface E1 Rx carrier alarm Alarm Cause Chip fault, clock abnormal, difference from BSC clock, or bad E1 connections, etc Impact This fault has a little impact on calls if it does not occur frequently. However, errors may occur during a call or the link establishment between the TRM/DTRU and the BSC if this alarm occurs frequently (for example, at intervals of several minutes). Action 1. Check the electric-connection performance of E1 line. 2. if E1 line has no problem, insert the board tightly and reset. 3. if alarm still exists, maybe E1 interface chip is abnormal. 4. if chip's self-check is passed, start loop test of E1 interface. 5. if loop test of E1 is correct, the transport has problems. 3-115 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 3.1.155 198087150 F interface E1 Rx frame not synchronized Alarm Information l l l l Alarm code: 198087150 Name: F interface E1 Rx frame not synchronized Alarm severity: Minor Alarm type: Equipment alarm Alarm Description F interface E1 Rx frame not synchronized Alarm Cause Chip fault, clock abnormal, difference from BSC clock, bad E1 connections, or CMM board not support C/F configuration, etc Impact This fault has a little impact on calls if it does not occur frequently. However, errors may occur during a call or the link establishment between the TRM/DTRU and the BSC if this alarm occurs frequently (for example, at intervals of several minutes). Action 1. Check the electric-connection performance of E1 line. 2. if E1 line has no problem, insert the board tightly and reset. 3.if C/F Trunk alarm happens, please check Whether CMM board hardware version is 030903 or 030900, and if so, it need be changed to 030508 version.( this situation only suitable for Site V2 serials). 4. if alarm still exists, maybe E1 interface chip is abnormal. 5. if chip's self-check is passed, start loop test of E1 interface. 6. if loop test of E1 is correct, the transport has problems. 3.1.156 198087153 F interface E1 Rx forward sliding indication Alarm Information l l l l Alarm code: 198087153 Name: F interface E1 Rx forward sliding indication Alarm severity: Minor Alarm type: Equipment alarm Alarm Description F interface E1 Rx forward sliding indication 3-116 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Alarm Cause Chip fault, clock abnormal, difference from BSC clock, or bad E1 connections, etc Impact This fault has a little impact on calls if it does not occur frequently. However, errors may occur during a call or the link establishment between the TRM/DTRU and the BSC if this alarm occurs frequently (for example, at intervals of several minutes). Action 1. Check the electric-connection performance of E1 line. 2. if E1 line has no problem, insert the board tightly and reset. 3. if alarm still exists, maybe E1 interface chip is abnormal. 4. if chip's self-check is passed, start loop test of E1 interface. 5. if loop test of E1 is correct, the transport has problems 3.1.157 198087155 F interface E1 remote alarm Alarm Information l l l l Alarm code: 198087155 Name: F interface E1 remote alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description F interface E1 remote alarm Alarm Cause Sending line is shorted, the remote end might not receive data sent from local end Impact The BTS fails to provide services. Action 1.Check the electrical connection property of the E1 cable.2. If the cable of E1 did not have problems, insert the board tightly and resetting.3.If the warning continue to exist, the E1 interface chip maybe is in abnormal.4. If can pass the chip selftest, can start the selfloop test procedure for E1 interface.5.If the selfloop test result is correct, can think that the transmission equipment have problems. 3-117 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 3.1.158 198087156 G interface E1 Rx carrier alarm Alarm Information l l l l Alarm code: 198087156 Name: G interface E1 Rx carrier alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description G interface E1 Rx carrier alarm Alarm Cause Chip fault, clock abnormal, difference from BSC clock, or bad E1 connections, etc Impact This fault has a little impact on calls if it does not occur frequently. However, errors may occur during a call or the link establishment between the TRM/DTRU and the BSC if this alarm occurs frequently (for example, at intervals of several minutes). Action 1. Check the electric-connection performance of E1 line. 2. if E1 line has no problem, insert the board tightly and reset. 3. if alarm still exists, maybe E1 interface chip is abnormal. 4. if chip's self-check is passed, start loop test of E1 interface. 5. if loop test of E1 is correct, the transport has problems 3.1.159 198087157 G interface E2 Rx frame not synchronized Alarm Information l l l l Alarm code: 198087157 Name: G interface E2 Rx frame not synchronized Alarm severity: Minor Alarm type: Equipment alarm Alarm Description G interface E2 Rx frame not synchronized Alarm Cause Chip fault, clock abnormal, difference from BSC clock, or bad E1 connections, etc 3-118 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Impact This fault has a little impact on calls if it does not occur frequently. However, errors may occur during a call or the link establishment between the TRM/DTRU and the BSC if this alarm occurs frequently (for example, at intervals of several minutes). Action 1. Check the electric-connection performance of E1 line. 2. if E1 line has no problem, insert the board tightly and reset. 3. if alarm still exists, maybe E1 interface chip is abnormal. 4. if chip's self-check is passed, start loop test of E1 interface. 5. if loop test of E1 is correct, the transport has problems 3.1.160 198087162 G interface E1 remote alarm Alarm Information l l l l Alarm code: 198087162 Name: G interface E1 remote alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description G interface E1 remote alarm Alarm Cause Sending line is shorted, the remote end might not receive data sent from local end Impact The BTS fails to provide services. Action 1.Check the electrical connection property of the E1 cable.2. If the cable of E1 did not have problems, insert the board tightly and resetting.3.If the warning continue to exist, the E1 interface chip maybe is in abnormal.4. If can pass the chip selftest, can start the selfloop test procedure for E1 interface.5.If the selfloop test result is correct, can think that the transmission equipment have problems. 3.1.161 198087163 H interface E1 Rx carrier alarm Alarm Information l Alarm code: 198087163 3-119 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference l l l Name: H interface E1 Rx carrier alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description H interface E1 Rx carrier alarm Alarm Cause Chip fault, clock abnormal, difference from BSC clock, or bad E1 connections, etc Impact This fault has a little impact on calls if it does not occur frequently. However, errors may occur during a call or the link establishment between the TRM/DTRU and the BSC if this alarm occurs frequently (for example, at intervals of several minutes). Action 1. Check the electric-connection performance of E1 line. 2. if E1 line has no problem, insert the board tightly and reset. 3. if alarm still exists, maybe E1 interface chip is abnormal. 4. if chip's self-check is passed, start loop test of E1 interface. 5. if loop test of E1 is correct, the transport has problems 3.1.162 198087164 H interface E3 Rx frame not synchronized Alarm Information l l l l Alarm code: 198087164 Name: H interface E3 Rx frame not synchronized Alarm severity: Minor Alarm type: Equipment alarm Alarm Description H interface E3 Rx frame not synchronized Alarm Cause Chip fault, clock abnormal, difference from BSC clock, or bad E1 connections, etc Impact This fault has a little impact on calls if it does not occur frequently. However, errors may occur during a call or the link establishment between the TRM/DTRU and the BSC if this alarm occurs frequently (for example, at intervals of several minutes). 3-120 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Action 1. Check the electric-connection performance of E1 line. 2. if E1 line has no problem, insert the board tightly and reset. 3. if alarm still exists, maybe E1 interface chip is abnormal. 4. if chip's self-check is passed, start loop test of E1 interface. 5. if loop test of E1 is correct, the transport has problems 3.1.163 198087169 H interface E1 remote alarm Alarm Information l l l l Alarm code: 198087169 Name: H interface E1 remote alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description H interface E1 remote alarm Alarm Cause Sending line is shorted, the remote end might not receive data sent from local end Impact The BTS fails to provide services. Action 1.Check the electrical connection property of the E1 cable.2. If the cable of E1 did not have problems, insert the board tightly and resetting.3.If the warning continue to exist, the E1 interface chip maybe is in abnormal.4. If can pass the chip selftest, can start the selfloop test procedure for E1 interface.5.If the selfloop test result is correct, can think that the transmission equipment have problems. 3.1.164 198087170 Temperature alarm Alarm Information l l l l Alarm code: 198087170 Name: Temperature alarm Alarm severity: Warning Alarm type: Equipment alarm 3-121 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Alarm Description Temperature alarm Alarm Cause Fan fault or module temperature too high Impact User-defined. Action check the envirnment temperature.if it conforms to the demand, keep on observing and keep normal status in the case of other modules no fault. If not , please change it.if there are some other problems, please replace FCM module 3.1.165 198087171 Fan absent Alarm Information l l l l Alarm code: 198087171 Name: Fan absent Alarm severity: Warning Alarm type: Equipment alarm Alarm Description Fan absent Alarm Cause Fan not inserted or not in position Impact User-defined. Action check the fan 3-122 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms 3.1.166 198087172 Fan control board CPU alarm Alarm Information l l l l Alarm code: 198087172 Name: Fan control board CPU alarm Alarm severity: Warning Alarm type: Equipment alarm Alarm Description Fan control board CPU alarm Alarm Cause CPU fault Impact User-defined. Action 1. check the line and correct it. 2. check the fan and replace FCM. 3.1.167 198087173 Fan alarm Alarm Information l l l l Alarm code: 198087173 Name: Fan alarm Alarm severity: Warning Alarm type: Equipment alarm Alarm Description Fan alarm Alarm Cause Fan stops rotating due to fault Impact User-defined. 3-123 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Action 1. check the line and correct it. 2. check the fan and replace FCM. 3. check if collecting-alarm circuit of TPU is correct. Otherwise replace TRM module. 3.1.168 198087174 Fan temperature alarm Alarm Information l l l l Alarm code: 198087174 Name: Fan temperature alarm Alarm severity: Warning Alarm type: Equipment alarm Alarm Description Fan temperature alarm Alarm Cause Fan fault or module temperature too high Impact Performance is reduced due to too high temperature of the TRM/DTRU boards. Action Check the environment temperature meets the requirement or not.If meet the requirement, under the premise that other modules have not fault, can continue to observe, and keep the normal work. If not meet the requirement, then improving the equipments working environment is needed. If break down, then should replace the FCM module immediately. 3.1.169 198087175 Fan 1 alarm Alarm Information l l l l Alarm code: 198087175 Name: Fan 1 alarm Alarm severity: Warning Alarm type: Equipment alarm 3-124 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Alarm Description Fan 1 alarm Alarm Cause Fan stops rotating due to fault Impact Too high temperature is generated on the TRX shelf in the same layer. Action Check the alarm circuit have fault or not, if have problem, then resolve it. 2. Check the fan has fault or not. If have problem, then replace the FCM. 3. Check the alarm sampling electric circuit of TPU is good or not, otherwise replacing the corresponding DTRM module 3.1.170 198087176 Fan 2 alarm Alarm Information l l l l Alarm code: 198087176 Name: Fan 2 alarm Alarm severity: Warning Alarm type: Equipment alarm Alarm Description Fan 2 alarm Alarm Cause Fan stops rotating due to fault Impact Too high temperature is generated on the TRX shelf in the same layer. Action Check the alarm circuit have fault or not, if have problem, then resolve it.2. Check the fan has fault or not. If have problem, then replace the FCM.3. Check the alarm sampling electric circuit of TPU is good or not, otherwise replacing the corresponding DTRM module 3-125 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 3.1.171 198087177 Fan control board alarm Alarm Information l l l l Alarm code: 198087177 Name: Fan control board alarm Alarm severity: Warning Alarm type: Equipment alarm Alarm Description Fan control board alarm Alarm Cause Fan fault or module temperature too high Impact Performance is reduced due to too high temperature of the TRM/DTRU boards. Action Check the environment temperature meets the request or not.If meet the request, under the premise that other modules have not fault, can continue to observe, and keep the normal work. If not meet the request, then improving the equipments working environment is needed. If break down, then should replace the FCM module immediately. 3.1.172 198087178 LNA alarm Alarm Information l l l l Alarm code: 198087178 Name: LNA alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description LNA alarm Alarm Cause LNA current exceeds by 30% 3-126 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Impact User-defined. Action please replace AEM module as soon as possible. 3.1.173 198087179 Tower amplifier power alarm Alarm Information l l l l Alarm code: 198087179 Name: Tower amplifier power alarm Alarm severity: Warning Alarm type: Equipment alarm Alarm Description Tower amplifier power alarm Alarm Cause AEM tower amplifier power alarm Impact User-defined. Action please replace Tower Amplifier module or AEM module as soon as possible. 3.1.174 198087180 SWR of AEM HYCOM minor alarm Alarm Information l l l l Alarm code: 198087180 Name: SWR of AEM HYCOM minor alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description SWR of AEM HYCOM minor alarm 3-127 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Alarm Cause Combiner SWR 1.5 alarm Impact User-defined. Action keep on observing.if normal work isn't influenced, don't replace AEM module. 3.1.175 198087181 SWR of AEM HYCOM major alarm Alarm Information l l l l Alarm code: 198087181 Name: SWR of AEM HYCOM major alarm Alarm severity: Major Alarm type: Equipment alarm Alarm Description SWR of AEM HYCOM major alarm Alarm Cause Combiner SWR 3.0 alarm Impact User-defined. Action please replace AEM and reset TRM which connects with this AEM. 3.1.176 198087182 AEM power alarm(BTS V2) Alarm Information l l l l Alarm code: 198087182 Name: AEM power alarm(BTS V2) Alarm severity: Major Alarm type: Equipment alarm 3-128 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Alarm Description AEM power alarm(BTS V2) Alarm Cause AEM power alarm Impact User-defined. Action please replace AEM module as soon as possible. 3.1.177 198087183 AEM type alarm(BTS V2) Alarm Information l l l l Alarm code: 198087183 Name: AEM type alarm(BTS V2) Alarm severity: Major Alarm type: Equipment alarm Alarm Description AEM type alarm(BTS V2) Alarm Cause AEM type alarm Impact User-defined. Action check whether config type of AEM doesn't conform to actual type, whether insert tightly and poweron. If not, please replace it.if type is correct, problem maybe is the fault of back panel transport or the fault of TPU collecting circuit, please replace the cable or the module. 3-129 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 3.1.178 198087184 AEM absent(BTS V2) Alarm Information l l l l Alarm code: 198087184 Name: AEM absent(BTS V2) Alarm severity: Major Alarm type: Equipment alarm Alarm Description AEM absent(BTS V2) Alarm Cause AEM not-in-position alarm Impact User-defined. Action please replace AEM and reset TRM which connects with this AEM. 3.1.179 198087185 AEM power alarm Alarm Information l l l l Alarm code: 198087185 Name: AEM power alarm Alarm severity: Major Alarm type: Equipment alarm Alarm Description AEM power alarm Alarm Cause AEM power alarm Impact This fault has an impact on transmission. 3-130 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Action ( 1)Check whether there is PA temperature alarm or fan environment temperature alarm on the background. If yes, deal with the fan alarm first. It is necessary to plug in the blank module if there is no TRX on the right side of TRM board. ( 2)Check whether the fuse of CDU is damaged. If yes, replace it. ( Note: FU1 2A, FU2 1A) ( 3)Pull out of CDU and DTRU modules in the same layer. Check whether the pins on the rear board are bent. If yes, change the slot or replace the rear board. After that, re-power on and check whether the alarm is recovered. ( If changing the slot, it is necessary to re-configure on the background.) ( 4)Replace CDU. 3.1.180 198087186 LNA0 alarm Alarm Information l l l l Alarm code: 198087186 Name: LNA0 alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description LNA0 alarm Alarm Cause LNA0 current exceeds by 30% Impact The connected DTRU board fails to operate (both master and diversity LNAs are faulty) or does not operate fully (only one LNA is faulty). Action ( 1)Check whether there is PA temperature alarm or fan environment temperature alarm on the background. If yes, deal with the fan alarm first. It is necessary to plug in the blank module if there is no TRX on the right side of TRM board. ( 2)Pull out of CDU and DTRU modules in the same layer. Check whether the pins on the rear board are bent. If yes, change the slot or replace the rear board. After that, re-power on and check whether the alarm is recovered. ( If changing the slot, it is necessary to re-configure on the background.) ( 3)Replace CDU. 3-131 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 3.1.181 198087187 LNA1 alarm Alarm Information l l l l Alarm code: 198087187 Name: LNA1 alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description LNA1 alarm Alarm Cause LNA1 current exceeds by 30% Impact The connected DTRU board fails to operate (both master and diversity LNAs are faulty) or does not operate fully (only one LNA is faulty). Action ( 1)Check whether there is PA temperature alarm or fan environment temperature alarm on the background. If yes, deal with the fan alarm first. It is necessary to plug in the blank module if there is no TRX on the right side of TRM board. ( 2)Pull out of CDU and DTRU modules in the same layer. Check whether the pins on the rear board are bent. If yes, change the slot or replace the rear board. After that, re-power on and check whether the alarm is recovered. ( If changing the slot, it is necessary to re-configure on the background.) ( 3)Replace CDU. 3.1.182 198087188 Tower Amplifier0 power alarm Alarm Information l l l l Alarm code: 198087188 Name: Tower Amplifier0 power alarm Alarm severity: Warning Alarm type: Equipment alarm Alarm Description Tower Amplifier0 power alarm 3-132 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Alarm Cause AEM tower amplifier 0 power alarm Impact This fault has an impact on the uplink receive sensitivity of the related DTRU board. Action ( 1)Check whether there is PA temperature alarm or fan environment temperature alarm on the background. If yes, deal with the fan alarm first. It is necessary to plug in the blank module if there is no TRX on the right side of TRM board. ( 2)Pull off PA power cable. The position of PA power cable: open the BTS rear cover and pull off the socket with the label of TA_PWR X31 ( X31 PA_PWR for the old rack). The PA power cable connects to PWRTA_Ln on the top of cabinet. Check whether the alarm disappears. The power cable is useless in the place where no PA exists. In the place where PA exists, the alarm disappears. It is necessary to check whether the short circuit exists between the power cable and PA or whether PA goes wrong. ( 3)Pull out of CDU and DTRU modules in the same layer. Check whether the pins on the rear board are bent. If yes, change the slot or replace the rear board. After that, re-power on and check whether the alarm is recovered. ( If changing the slot, it is necessary to re-configure on the background.) ( 4)Replace CDU and reset TRX connecting with it. 3.1.183 198087189 Tower Amplifier1 power alarm Alarm Information l l l l Alarm code: 198087189 Name: Tower Amplifier1 power alarm Alarm severity: Warning Alarm type: Equipment alarm Alarm Description Tower Amplifier1 power alarm Alarm Cause AEM tower amplifier 1 power alarm Impact This fault has an impact on the uplink receive sensitivity of the related DTRU board. 3-133 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Action ( 1)Check whether there is PA temperature alarm or fan environment temperature alarm on the background. If yes, deal with the fan alarm first. It is necessary to plug in the blank module if there is no TRX on the right side of TRM board. ( 2)Pull off PA power cable. The position of PA power cable: open the BTS rear cover and pull off the socket with the label of TA_PWR X31 ( X31 PA_PWR for the old rack). The PA power cable connects to PWRTA_Ln on the top of cabinet. Check whether the alarm disappears. The power cable is useless in the place where no PA exists. In the place where PA exists, the alarm disappears. It is necessary to check whether the short circuit exists between the power cable and PA or whether PA goes wrong. ( 3)Pull out of CDU and DTRU modules in the same layer. Check whether the pins on the rear board are bent. If yes, change the slot or replace the rear board. After that, re-power on and check whether the alarm is recovered. ( If changing the slot, it is necessary to re-configure on the background.) ( 4)Replace CDU and reset TRX connecting with it. 3.1.184 198087190 SWR of AEM HYCOM minor alarm Alarm Information l l l l Alarm code: 198087190 Name: SWR of AEM HYCOM minor alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description SWR of AEM HYCOM minor alarm Alarm Cause Combiner SWR minor alarm Impact This fault has an impact on transmission. 3-134 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Action ( 1) Check whether the connection between RF jumper which connects DTRU with CDU and CDU antenna mouth is tight. If the connection is loose, fasten it with tool. After that, reset the TRX and check whether the alarm disappears. ( 2)Measure SWR of the jumper between CDU and antenna with SITEMASTER. Check whether the SWR value exceeds standard. If yes, the antenna has fault. Check the antenna system part by part upon the test result. Once the fault is found, fasten the antenna, make waterproof treatment on the antenna and replace the antenna. Reset the TRX and check whether the alarm disappears. ( 3)Replace the RF cable which connects DTRU with CDU. Reset the TRX connecting with it and check whether the alarm disappears. ( 4)Pull out of CDU and DTRU modules in the same layer. Check whether the pins on the rear board are bent. If yes, replace the rear board. Check whether the alarm cable connector of CDU is loose or off. If yes, fasten it and re-power it on. Three minutes after the TRX is running, check whether the alarm disappears. ( 5)Replace CDU and reset TRX connecting with it. 3.1.185 198087191 SWR of AEM HYCOM major alarm Alarm Information l l l l Alarm code: 198087191 Name: SWR of AEM HYCOM major alarm Alarm severity: Major Alarm type: Equipment alarm Alarm Description SWR of AEM HYCOM major alarm Alarm Cause Combiner SWR major alarm Impact This fault has an impact on transmission. 3-135 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Action ( 1) Check whether the connection between RF jumper which connects DTRU with CDU and CDU antenna mouth is tight. If the connection is loose, fasten it with tool. After that, reset the TRX. Three minutes after the TRX is running, check whether the alarm disappears. ( 2)Measure SWR of the jumper between CDU and antenna with SITEMASTER. Check whether the SWR value exceeds standard. If yes, the antenna has fault. Check the antenna system part by part upon the test result. Once the fault is found, fasten the antenna, make waterproof treatment on the antenna and replace the antenna. Reset the TRX. Three minutes after the TRX is running, check whether the alarm disappears. ( 3)Replace the RF cable which connects DTRU with CDU. Reset the TRX connecting with it. Three minutes after the TRX is running, check whether the alarm disappears. ( 4)Pull out of CDU and DTRU modules in the same layer. Check whether the pins on the rear board are bent. If yes, replace the rear board. Check whether the alarm cable connector is loose or off. If yes, fasten it and re-power it on. Three minutes after the TRX is running, check whether the alarm disappears. ( 5)Replace CDU and reset TRX connecting with it. 3.1.186 198087192 AEM type alarm Alarm Information l l l l Alarm code: 198087192 Name: AEM type alarm Alarm severity: Major Alarm type: Equipment alarm Alarm Description AEM type alarm Alarm Cause AEM type alarm Impact This fault has an impact on transmission. 3-136 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Action ( 1)Check whether there is PA temperature alarm or fan environment temperature alarm on the background. If yes, deal with the fan alarm first. It is necessary to plug in the blank module if there is no TRX on the right side of TRM board. ( 2)Check whether AEM configuration type is consistent with the actual type, and whether DTRU is associated with the background, otherwise change or modify the background configuration. ( 3)Check whether AEM powers on, and plugged properly. Shut down AEM module power, plug off and then plug in the module, turn on the power to check whether the alarm has been recovered. ( 4)Check whether the board DIP switch of AEM is correct. Otherwise, adjust the DIP switch till it is correct. Check whether the fuse on CDU is broken, if so, change the fuse of the same model. Note: FU1 2A, FU2 1A; power on the equipment to check whether the alarm is recovered. ( 5)Plug off the AEM and DTRU module of the same layer, check whether there backplane pin is curved, if so, change the backplane and re-power on to check whether the alarm is recovered. ( 6)Plug in site id, and reset CMB. About five minutes later, check whether the alarm is recovered. ( 7)Replace AEM module. 3.1.187 198087193 AEM Not-in-position alarm Alarm Information l l l l Alarm code: 198087193 Name: AEM Not-in-position alarm Alarm severity: Major Alarm type: Equipment alarm Alarm Description AEM Not-in-position alarm Alarm Cause AEM not-in-position alarm Impact This fault has an impact on transmission. 3-137 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Action ( 1) Check whether there is PA temperature alarm or fan environmental temperature alarm, if so, process with the fan alarm first. If there is no another TRX or blank module on the right side of the TRX, plug in a blank module; ( 2) Check whether AEM configuration type is consistent with the actual type, and whether DTRU is associated with the background, otherwise change or modify the background configuration. ( 3) Check whether AEM powers on, and plugged properly. Shut down AEM module power, plug off and then plug in the module, turn on the power to check whether the alarm has been recovered. ( 4) Check whether the board DIP switch of AEM is correct. Otherwise, adjust the DIP switch till it is correct. Check whether the fuse on CDU is broken, if so, change the fuse of the same model. Note: FU1 2A, FU2 1A; power on the equipment to check whether the alarm is recovered. ( 5) Plug off the AEM and DTRU module of the same layer, check whether there backplane pin is curved, if so, change the backplane and re-power on to check whether the alarm is recovered. ( 6) Plug in site id, and reset CMB. About five minutes later, check whether the alarm is recovered. ( 7) Change AEM module. 3.1.188 198087198 Uplink of ADC chip initialization failure Alarm Information l l l l Alarm code: 198087198 Name: Uplink of ADC chip initialization failure Alarm severity: Minor Alarm type: Equipment alarm Alarm Description Uplink of ADC chip initialization failure Alarm Cause Uplink ADC chip initialization failure Impact User-defined. Action 1. Reset this module in order to work normally. 2. if reset is of no effect , please replace this module at once. 3-138 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms 3.1.189 198087200 CIP resource can't be used Alarm Information l l l l Alarm code: 198087200 Name: CIP resource can't be used Alarm severity: Minor Alarm type: Equipment alarm Alarm Description CIP resource can't be used Alarm Cause Uplink/downlink loop data demodulation failure Impact User-defined. Action if alarm exists, at the same time some traffics exist on this TRM, it indicates this TRM is normal; if there aren't some traffics on this TRM, or RF_LOOP test failure which arose by OMCR, this TRM is damaged and please replace it at once. 3.1.190 198087201 Uplink failure Alarm Information l l l l Alarm code: 198087201 Name: Uplink failure Alarm severity: Minor Alarm type: Equipment alarm Alarm Description Uplink failure Alarm Cause Error in uplink data receiving Impact User-defined. 3-139 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Action 1.Reset this module in order to work normally. 2. if reset is of no effect, please replace this module at once. 3.1.191 198087207 Watchdog of FUC overflow Alarm Information l l l l Alarm code: 198087207 Name: Watchdog of FUC overflow Alarm severity: Minor Alarm type: Equipment alarm Alarm Description Watchdog of FUC overflow Alarm Cause FUC program has no response temporarily Impact User-defined. Action user can reset TPU to solve this problem. If it isn't solved, please replace TRM module. 3.1.192 198087216 Cell configuration parameter mismatch(BTS V2) Alarm Information l l l l Alarm code: 198087216 Name: Cell configuration parameter mismatch(BTS V2) Alarm severity: Minor Alarm type: Equipment alarm Alarm Description Cell configuration parameter mismatch(BTS V2) 3-140 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Alarm Cause Cell parameter configuration is incorrect or conflicts with channel parameters and CU parameter configuration, carrier frequency configuration in omcr is unconform with the physical board Impact User-defined. Action 1.Wait ten minutes. If the alarm still exists, configure parameters again from background, and synchronize them to base station. Otherwise check the hardware and replace TRM/DTRM module in time. 2.Please check whether the carrier frequency configuration in omcr is conform with the physical board or not. 3.1.193 198087221 Communication link between CMM and FUC break(BTS V2) Alarm Information l l l l Alarm code: 198087221 Name: Communication link between CMM and FUC break(BTS V2) Alarm severity: Minor Alarm type: Equipment alarm Alarm Description Communication link between CMM and FUC break(BTS V2) Alarm Cause HDLC link between CMM and TPU breaks, CMM hardware error, etc Impact User-defined. 3-141 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Action system can run, but any data doesn't be configured.if only TPU link longtime break, User can use the methods as follows to remove the problem: 1.Check whether TPU plugin tightly. 2.Reset TPU board. 3.Check whether CMM work normally. 4.Check address switch's right. 5.Transport line''s connection on back panel. 6.Use HW loop test to confirm software problem or hardware problem.if hardware has problems, please replace it, if software has problems please upgrade software version. 3.1.194 198087224 Watchdog of TPU CIP overflow Alarm Information l l l l Alarm code: 198087224 Name: Watchdog of TPU CIP overflow Alarm severity: Minor Alarm type: Equipment alarm Alarm Description Watchdog of TPU CIP overflow Alarm Cause DSP program of demodulation module has no response temporarily Impact User-defined. Action Reset this CU firstly.If the alarm resume, it could be confirmed that the alarm is arisen by interior status of DSP abnormal.After resetting resumes, the CU could work normally.if not, BSC should start BCCH changeover strategy and replace TRM module. 3.1.195 198087225 Software version of CIP mismatch Alarm Information l l Alarm code: 198087225 Name: Software version of CIP mismatch 3-142 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms l l Alarm severity: Minor Alarm type: Equipment alarm Alarm Description Software version of CIP mismatch Alarm Cause CIP software version load error. If one of the carriers is configured as BCCH, then the whole cell can not work normally. Impact User-defined. Action reset TRM, if it is of no effect, please replace TRM module. 3.1.196 198087226 Clock alarm for TPU and CMM Alarm Information l l l l Alarm code: 198087226 Name: Clock alarm for TPU and CMM Alarm severity: Major Alarm type: Equipment alarm Alarm Description Clock alarm for TPU and CMM Alarm Cause Clock between TPU and CMM is disconnected Impact User-defined. Action 1. If this TPU alarm is the only one alarm in the base station, check the line connection on back panel.if the connection is correct , please replace TRM. 2. if other TPUs have the same alarm as this TPU, check whether clock alarm exists on CMM board. If it is , please replace CMM. 3-143 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 3.1.197 198087228 TPU frame No. alarm Alarm Information l l l l Alarm code: 198087228 Name: TPU frame No. alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description TPU frame No. alarm Alarm Cause Frame clock FCLK has problem, upper-level frame number synchronization source CMM has problem Impact User-defined. Action 1.check if FCLK of frame no producing point is normal( if it is directly transported, check the clock frequency, wave shape; if it is produced by phase locked, check whether the alarm of loose lock exists.if there are some problems, please replace TRM module. 2. Transport link( transport clock, interface chip, the size of error code rate)3. check superior synchro source of frame no 3.1.198 198087229 TPU CHP DSP0 initialization failure Alarm Information l l l l Alarm code: 198087229 Name: TPU CHP DSP0 initialization failure Alarm severity: Minor Alarm type: Equipment alarm Alarm Description TPU CHP DSP0 initialization failure Alarm Cause DSP software or hardware error 3-144 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Impact All the sixteen physical channels of the dual-carrier fail to operate properly. Cell services may also be affected if the DTRU board is configured as BCCH. Action 1. Re- download the software of that DSP. 2. Reset that DTRM frame( re- start DSP), check whether that warning can recover or not. 3. Check whether the environmental temperature exceeds temperature permit for equipment running, if there is overtemperature alarm, please adjust the environment; if the temperature is within the permit, re-plug in the board to check whether the alarm is recovered. 4. If the alarm has not been recovered, replace the corresponding DTRU. 3.1.199 198087243 Cell configuration parameter mismatch Alarm Information l l l l Alarm code: 198087243 Name: Cell configuration parameter mismatch Alarm severity: Minor Alarm type: Equipment alarm Alarm Description Cell configuration parameter mismatch Alarm Cause Cell parameter configuration is incorrect or conflicts with channel parameters and CIP parameter configuration Impact The BTS may not operate properly. Action 1. If the alarm is not recovered within 10 minutes, re-configure the parameter in the background, and synchronize to the base station. 2. Reset the TRX, after 10 minutes, check whether the alarm is recovered. 3. Re-plug the TRX module, after 10 minutes, check whether the alarm is recovered. 4. Change the corresponding TRX module. 3-145 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 3.1.200 198087247 HDLC communication link between CMB and FUC broken Alarm Information l l l l Alarm code: 198087247 Name: HDLC communication link between CMB and FUC broken Alarm severity: Minor Alarm type: Equipment alarm Alarm Description HDLC communication link between CMB and FUC broken Alarm Cause HDLC link between CMB and TPU breaks, CMB hardware error, etc Impact TPU polling is faulty and data fails to be transmitted between the TPU and CMB. Data fails to be configured for the FUC, CHP, and CIP and their states fail to be reported. Action 1. Check whether DTRU is plugged tightly and properly. Re-plug DTRU module, and add DTRU in corresponding position according to the configuration, so as to check whether the alarm is recovered. 2. Reset DTRU board to check whether the alarm is recovered. 3. If alarms occur in all the cells, check whether CMB board works normally. Re-plug CMB to check whether the alarm is recovered. 4. Check whether the DIP switch on the backplane is correct. Otherwise, adjust the switch to correct position, to check whether the alarm is recovered. 5. Check whether the transmission line of the backplane is connected correctly. Otherwise connect the line to correct position to check whether the alarm is recovered. 3.1.201 198087453 signal HDLC break off Alarm Information l l l l Alarm code: 198087453 Name: signal HDLC break off Alarm severity: Major Alarm type: Equipment alarm 3-146 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Alarm Description signal HDLC break off Alarm Cause Communication break of between TRX and FIB's HDLC or hardware error Impact The DTRU board fails to operate. Action 1.DTRU board insert close or not? Insert or power on 2.Reset DTRU board , and watch whether it work or not 3.check whether FIB work or not 4.check whether address switch of rear board right or not 5.check whether line connect right or not 3.1.202 198087253 FU fram No error alarm Alarm Information l l l l Alarm code: 198087253 Name: FU fram No error alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description FU fram No error alarm Alarm Cause Frame clock FCLK has problem, upper-level frame number synchronization source CMB has problem Impact The DTRU board fails to operate. Cell services may also be affected if the DTRU board is configured with BCCH. 3-147 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Action 1. Measure every Frame clock FCLK that produce frame number to ensure it is normal( if deliver directly, then see the frequency of the clock, whether waveform have or not distortion. if it is phaselock to produce, then check whether have the warning of lose lock or not). if have fault then replace the DTRM module in time. 2. Check transmission link( whether clock of transmission is normal or not, whether the interface chip have or not warning, whether the size of the error code rate is small or not) 3.Whether the upper source of synchronization exists the warning or not. 3.1.203 198087254 Rx PLL1 unlock Alarm Information l l l l Alarm code: 198087254 Name: Rx PLL1 unlock Alarm severity: Minor Alarm type: Equipment alarm Alarm Description Rx PLL1 unlock Alarm Cause Clock signal is unstable or TRM Phase-Locked Loop ( PLL) fault Impact User-defined. Action 1. Check whether clock alarm exists with LMT.if it exists, please replace relevant module.if it doesn't exist, check the 13M output of TP on front panel. If it doesn't exist, there is clock problem from TPU to RCU.please replace TRM. 2. if the problem still exists, maybe the LO fail, please replace TRM. 3.1.204 198087255 Rx PLL2 unlock Alarm Information l l l Alarm code: 198087255 Name: Rx PLL2 unlock Alarm severity: Minor 3-148 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms l Alarm type: Equipment alarm Alarm Description Rx PLL2 unlock Alarm Cause Clock signal is unstable or TRM Phase-Locked Loop ( PLL) fault Impact User-defined. Action 1. Check whether clock alarm exists with LMT.if it exists, please replace relevant module.if it doesn't exist, check the 13M output of TP on front panel. If it doesn't exist, there is clock problem from TPU to RCU.please replace TRM. 2. if the problem still exists, maybe the LO fail, please replace TRM. 3.1.205 198087256 Tx PLL1 unlock Alarm Information l l l l Alarm code: 198087256 Name: Tx PLL1 unlock Alarm severity: Minor Alarm type: Equipment alarm Alarm Description Tx PLL1 unlock Alarm Cause Clock signal is unstable or TRM Phase-Locked Loop ( PLL) fault Impact User-defined. 3-149 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Action 1. Check whether clock alarm exists with LMT.if it exists, please replace relevant module.if it doesn't exist, check the 13M output of TP on front panel. If it doesn't exist, there is clock problem from TPU to RCU.please replace TRM. 2. if the problem still exists, maybe the LO fail, please replace TRM. 3.1.206 198087257 Tx PLL2 unlock Alarm Information l l l l Alarm code: 198087257 Name: Tx PLL2 unlock Alarm severity: Minor Alarm type: Equipment alarm Alarm Description Tx PLL2 unlock Alarm Cause Clock signal is unstable or TRM Phase-Locked Loop ( PLL) fault Impact User-defined. Action 1. Check whether clock alarm exists with LMT.if it exists, please replace relevant module.if it doesn't exist, check the 13M output of TP on front panel. If it doesn't exist, there is clock problem from TPU to RCU.please replace TRM. 2. if the problem still exists, maybe the LO fail, please replace TRM. 3.1.207 198087258 52M referenced clock PLL unlock Alarm Information l l l l Alarm code: 198087258 Name: 52M referenced clock PLL unlock Alarm severity: Minor Alarm type: Equipment alarm 3-150 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Alarm Description 52M referenced clock PLL unlock Alarm Cause Clock signal is unstable or TRM Phase-Locked Loop ( PLL) fault Impact User-defined. Action 1. Check whether clock alarm exists with LMT.if it exists, please replace relevant module.if it doesn't exist, check the 13M output of TP on front panel. If it doesn't exist, there is clock problem from TPU to RCU.please replace TRM. 2. if the problem still exists, maybe the LO fail, please replace TRM. 3.1.208 198087259 Tx IF PLL unlock Alarm Information l l l l Alarm code: 198087259 Name: Tx IF PLL unlock Alarm severity: Minor Alarm type: Equipment alarm Alarm Description Tx IF PLL unlock Alarm Cause Clock signal is unstable or TRM Phase-Locked Loop ( PLL) fault Impact User-defined. Action 1. Check whether clock alarm exists with LMT.if it exists, please replace relevant module.if it doesn't exist, check the 13M output of TP on front panel. If it doesn't exist, there is clock problem from TPU to RCU.please replace TRM. 2. if the problem still exists, maybe the LO fail, please replace TRM. 3-151 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 3.1.209 198087260 EEPROM resource can't be used Alarm Information l l l l Alarm code: 198087260 Name: EEPROM resource can't be used Alarm severity: Minor Alarm type: Equipment alarm Alarm Description EEPROM resource can't be used Alarm Cause EEPROM fault Impact User-defined. Action please replace TRM module. 3.1.210 198087261 FPGA interface failure Alarm Information l l l l Alarm code: 198087261 Name: FPGA interface failure Alarm severity: Minor Alarm type: Equipment alarm Alarm Description FPGA interface failure Alarm Cause Communication between DSP and FPGA interface breaks Impact User-defined. 3-152 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Action please replace TRM module. 3.1.211 198087262 PA VSWR alarm(BTS V2) Alarm Information l l l l Alarm code: 198087262 Name: PA VSWR alarm(BTS V2) Alarm severity: Minor Alarm type: Equipment alarm Alarm Description PA VSWR alarm(BTS V2) Alarm Cause Direct reason: reverse power is too high. Possible reason: open circuit or high resistance exists in output end of PA Impact User-defined. Action 1.Check the connection of PA output with cable. 2.If alarm still exists, please replace TRM module as soon as possible. 3.1.212 198087263 PA overtemperature minor alarm(BTS V2) Alarm Information l l l l Alarm code: 198087263 Name: PA overtemperature minor alarm(BTS V2) Alarm severity: Warning Alarm type: Equipment alarm Alarm Description PA overtemperature minor alarm(BTS V2) 3-153 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Alarm Cause PA temperature is too high, which is possibly due to PA working with rated power for a long time, fan not working for a long time, environment temperature too high, and detecting circuit fault, etc Impact User-defined. Action 1.Check whether fan works normally or not and whether the environment temperature is high or not. 2.If the fan works normally and the environment temperature is normal, the PA temperature warning still exist then may be the detection electric circuit breakdown, continue to observe. 3.1.213 198087264 PA overtemperature major alarm(BTS V2) Alarm Information l l l l Alarm code: 198087264 Name: PA overtemperature major alarm(BTS V2) Alarm severity: Minor Alarm type: Equipment alarm Alarm Description PA overtemperature major alarm(BTS V2) Alarm Cause PA temperature is too high, which is possibly due to PA working with rated power for a long time, fan not working for a long time, environment temperature too high, and detecting circuit fault, etc Impact User-defined. Action 1.Check whether fan works normally or not and whether the environment temperature is high or not. 2.If the fan works normally and the environment temperature is normal, the PA temperature warning still exist then may be the detection electric circuit breakdown, should replace the TRM/DTRM module in time. 3-154 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms 3.1.214 198087265 PA output power alarm Alarm Information l l l l Alarm code: 198087265 Name: PA output power alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description PA output power alarm Alarm Cause Direct reason: Difference between PA output power and CIP control power is more than 3 db; Possible reason: PA aging, power detecting circuit fault, or detecting threshold too narrow Impact User-defined. Action 1.Reset TRM and observe. 2. if alarm exists, replace TRM module as soon as possible. 3.1.215 198087266 PA power overvoltage Alarm Information l l l l Alarm code: 198087266 Name: PA power overvoltage Alarm severity: Minor Alarm type: Equipment alarm Alarm Description PA power overvoltage Alarm Cause PA power overvoltage Impact User-defined. 3-155 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Action check the check circuit of PA.if it has problem, please replace TRM. 3.1.216 198087267 PA power lower voltage Alarm Information l l l l Alarm code: 198087267 Name: PA power lower voltage Alarm severity: Minor Alarm type: Equipment alarm Alarm Description PA power lower voltage Alarm Cause PA power undervoltage Impact User-defined. Action check the check circuit of PA.if it has problem, please replace TRM. 3.1.217 198087268 Downlink checksum error of DLRC_AL1 Alarm Information l l l l Alarm code: 198087268 Name: Downlink checksum error of DLRC_AL1 Alarm severity: Minor Alarm type: Equipment alarm Alarm Description Downlink checksum error of DLRC_AL1 Alarm Cause Interference exists on link between CHP and modulation module 3-156 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Impact User-defined. Action 1. Check the signal and time-sequence between CHP and modulation module. 2. if the problem still exists, please replace TRM in time. 3.1.218 198087269 DUC chip initialization failure Alarm Information l l l l Alarm code: 198087269 Name: DUC chip initialization failure Alarm severity: Minor Alarm type: Equipment alarm Alarm Description DUC chip initialization failure Alarm Cause DUC chip unavailable Impact User-defined. Action please replace this TRM module. 3.1.219 198087270 80w PA VSWR alarm Alarm Information l l l l Alarm code: 198087270 Name: 80w PA VSWR alarm Alarm severity: Minor Alarm type: Equipment alarm 3-157 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Alarm Description 80w PA VSWR alarm Alarm Cause Direct reason: Reverse power is too high; Possible reason: Open circuit or high resistance exists at the output end of PA Impact User-defined. Action 1.Check the connection of PA output with cable. 2.If alarm still exists, please replace TRM module as soon as possible. 3.1.220 198087271 80w PA overtemperature Alarm Information l l l l Alarm code: 198087271 Name: 80w PA overtemperature Alarm severity: Warning Alarm type: Equipment alarm Alarm Description 80w PA overtemperature Alarm Cause PA temperature is too high, which is possibly due to PA working with rated power for a long time, fan not working for a long time, environment temperature too high, and detecting circuit fault, etc Impact User-defined. Action 1.Check whether fan works normally or not and whether the environment temperature is high or not. 2.If the fan works normally and the environment temperature is normal, the PA temperature warning still exist then may be the detection electric circuit breakdown, continue to observe. 3-158 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms 3.1.221 198087272 80w PA overtemperature major alarm Alarm Information l l l l Alarm code: 198087272 Name: 80w PA overtemperature major alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description 80w PA overtemperature major alarm Alarm Cause PA temperature is too high, which is possibly due to PA working with rated power for a long time, fan not working for a long time, environment temperature too high, and detecting circuit fault, etc Impact User-defined. Action 1.Check whether fan works normally or not and whether the environment temperature is high or not. 2.If the fan works normally and the environment temperature is normal, the PA temperature warning still exist then may be the detection electric circuit breakdown, should replace the TRM/DTRM module in time. 3.1.222 198087273 80w PA output power alarm Alarm Information l l l l Alarm code: 198087273 Name: 80w PA output power alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description 80w PA output power alarm Alarm Cause Direct reason: Difference between PA output power and CIP control power is more than 3 db; Possible reason: PA aging, power detecting circuit fault, or detecting threshold too narrow 3-159 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Impact User-defined. Action 1.Reset TRM and observe. 2. if alarm exists, replace TRM module as soon as possible. 3.1.223 198087274 80w PA power overvoltage Alarm Information l l l l Alarm code: 198087274 Name: 80w PA power overvoltage Alarm severity: Minor Alarm type: Equipment alarm Alarm Description 80w PA power overvoltage Alarm Cause PA power overvoltage Impact User-defined. Action check the check circuit of PA.if it has problem, please replace TRM. 3.1.224 198087275 80w PA power lower voltage Alarm Information l l l l Alarm code: 198087275 Name: 80w PA power lower voltage Alarm severity: Minor Alarm type: Equipment alarm 3-160 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Alarm Description 80w PA power lower voltage Alarm Cause PA power undervoltage Impact User-defined. Action check the check circuit of PA.if it has problem, please replace TRM 3.1.225 198087276 80w PA absent Alarm Information l l l l Alarm code: 198087276 Name: 80w PA absent Alarm severity: Minor Alarm type: Equipment alarm Alarm Description 80w PA absent Alarm Cause PA not in position Impact User-defined. Action check the check circuit of PA.if it has problem, please replace TRM. 3.1.226 198087277 TXIF unlock Alarm Information l Alarm code: 198087277 3-161 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference l l l Name: TXIF unlock Alarm severity: Minor Alarm type: Equipment alarm Alarm Description TXIF unlock Alarm Cause Clock signal is unstable or DTRU Phase-Locked Loop ( PLL) fault Impact The DTRU board may fail to operate. Action 1. Restart the TRX, if the fault disappears, it indicates there is no fault in DTRU. 2. Check whether there is signal between Pinout 2 and 15 of HW line; if there is no signal, change the HW line and continue with the test; if there is still no signal, it may be caused by CMB fault. Test the 13M clock port on the equipment top, if there is signal, re-plug CMB board, if there is no signal, it may be caused by CMB fault. 3. If the signal test is normal, re-plug this TRX. If there is still faults, change the fault TRX slot. If the problem continues, change DTRU. 3.1.227 198087278 TPF unlock Alarm Information l l l l Alarm code: 198087278 Name: TPF unlock Alarm severity: Minor Alarm type: Equipment alarm Alarm Description TPF unlock Alarm Cause Clock signal is unstable or DTRU Phase-Locked Loop ( PLL) fault Impact The DTRU board may fail to operate. 3-162 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Action 1. Restart the TRX, if the fault disappears, it indicates there is no fault in DTRU. 2. Check whether there is signal between Pinout 2 and 15 of HW line; if there is no signal, change the HW line and continue with the test; if there is still no signal, it may be caused by CMB fault. Test the 13M clock port on the equipment top, if there is signal, re-plug CMB board, if there is no signal, it may be caused by CMB fault. 3. If the signal test is normal, re-plug this TRX. If there is still faults, change the fault TRX slot. If the problem continues, change DTRU. 3.1.228 198087279 TXRF unlock Alarm Information l l l l Alarm code: 198087279 Name: TXRF unlock Alarm severity: Minor Alarm type: Equipment alarm Alarm Description TXRF unlock Alarm Cause Clock signal is unstable or DTRU Phase-Locked Loop ( PLL) fault Impact The DTRU board may fail to operate. Action 1. Restart the TRX, if the fault disappears, it indicates there is no fault in DTRU. 2. Check whether there is signal between Pinout 2 and 15 of HW line; if there is no signal, change the HW line and continue with the test; if there is still no signal, it may be caused by CMB fault. Test the 13M clock port on the equipment top, if there is signal, re-plug CMB board, if there is no signal, it may be caused by CMB fault. 3. If the signal test is normal, re-plug this TRX. If there is still faults, change the fault TRX slot. If the problem continues, change DTRU. 3-163 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 3.1.229 198087280 RXRF unlock Alarm Information l l l l Alarm code: 198087280 Name: RXRF unlock Alarm severity: Minor Alarm type: Equipment alarm Alarm Description RXRF unlock Alarm Cause Clock signal is unstable or DTRU Phase-Locked Loop ( PLL) fault Impact The DTRU board may fail to operate. Action 1. See through LMT whether have the clock warning, if have, then replace the corresponding module.If have not clock warning, then check whether have output or not from 13M clock of TP front panel. If have not output, then can be thought that the clock fault between TPU and RCU and should replace the DTRM module. 2.If still have fault and can't recover, then it is possible that local oscillator have fault, and should replace the DTRM in time. 3.1.230 198087281 13 MHz clock lost Alarm Information l l l l Alarm code: 198087281 Name: 13 MHz clock lost Alarm severity: Minor Alarm type: Equipment alarm Alarm Description 13 MHz clock lost Alarm Cause 13 MHz clock receiving is abnormal, 13 MHz clock unit works abnormally 3-164 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Impact The DTRU board may fail to operate. Action 1. Restart the TRX, if the fault disappears, it indicates there is no fault in DTRU. 2. Check whether there is signal between Pinout 2 and 15 of HW line; if there is no signal, change the HW line and continue with the test; if there is still no signal, it may be caused by CMB fault. Test the 13M clock port on the equipment top, if there is signal, re-plug CMB board, if there is no signal, it may be caused by CMB fault. 3. If the signal test is normal, re-plug this TRX. If there is still faults, change the fault TRX slot. If the problem continues, change DTRU. 3.1.231 198087282 60 ms clock lost Alarm Information l l l l Alarm code: 198087282 Name: 60 ms clock lost Alarm severity: Minor Alarm type: Equipment alarm Alarm Description 60 ms clock lost Alarm Cause 60 ms synchronization clock receiving is abnormal, 60 ms synchronization clock unit works abnormally Impact The DTRU board may fail to operate. Action 1. Check the configuration, if there are excessive standby racks configured, ignore this alarm. 2. Check whether the 60ms cables are connected properly, or whether the cables are broken. Reconnect or change the 60ms cables to check whether the alarm is recovered. 3. Check whether the CMB of standby racks work normally. If it is not normal, recover CMB working status to check whether the alarm is recovered. 3-165 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 3.1.232 198087285 52 MHz clock lost Alarm Information l l l l Alarm code: 198087285 Name: 52 MHz clock lost Alarm severity: Minor Alarm type: Equipment alarm Alarm Description 52 MHz clock lost Alarm Cause RF board 52 MHz clock receiving is abnormal, RF board 52 MHz clock unit works abnormally Impact The DTRU board may fail to operate. Action 1. Restart the TRX, if the fault disappears, it indicates there is no fault in DTRU. 2. Check whether there is signal between Pinout 2 and 15 of HW line; if there is no signal, change the HW line and continue with the test; if there is still no signal, it may be caused by CMB fault. Test the 13M clock port on the equipment top, if there is signal, re-plug CMB board, if there is no signal, it may be caused by CMB fault. 3. If the signal test is normal, re-plug this TRX. If there is still faults, change the fault TRX slot. If the problem continues, change DTRU. 3.1.233 198087288 PA power overvoltage alarm Alarm Information l l l l Alarm code: 198087288 Name: PA power overvoltage alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description PA power overvoltage alarm 3-166 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Alarm Cause PA power overvoltage Impact The PA may be broken and the modulation module may switch off the power output for protection. Action Check whether the PA examination electric circuit break down or not, if have the fault, should replace the DTRM in time 3.1.234 198087289 PA power undervoltage alarm Alarm Information l l l l Alarm code: 198087289 Name: PA power undervoltage alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description PA power undervoltage alarm Alarm Cause PA power undervoltage Impact The output power is faulty. Action Check whether the PA examination electric circuit break down or not, if have the fault, should replace the DTRM in time 3.1.235 198087290 PA VSWR alarm Alarm Information l l l Alarm code: 198087290 Name: PA VSWR alarm Alarm severity: Minor 3-167 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference l Alarm type: Equipment alarm Alarm Description PA VSWR alarm Alarm Cause Direct reason: reverse power is too high. Possible reason: open circuit or high resistance exists in output end of PA Impact The DTRU board fails to operate and the PA is broken. Action 1. Check whether the PA output connects the electric cable tightly, if not, connects the PA output and the electric cable tightly. 2. If still break down then should replace the DTRM module in time. 3.1.236 198087291 PA temperature minor alarm Alarm Information l l l l Alarm code: 198087291 Name: PA temperature minor alarm Alarm severity: Warning Alarm type: Equipment alarm Alarm Description PA temperature minor alarm Alarm Cause PA temperature is too high, which is possibly due to PA working with rated power for a long time, fan not working for a long time, environment temperature too high, and detecting circuit fault, etc Impact The DTRU still operates properly but the performance of the PA is deteriorated drastically. 3-168 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Action 1.Check whether fan works normally or not and whether the environment temperature is high or not. 2.If the fan works normally and the environment temperature is normal, the PA temperature warning still exist then may be the detection electric circuit breakdown, continue to observe. 3.1.237 198087292 PA temperature major alarm Alarm Information l l l l Alarm code: 198087292 Name: PA temperature major alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description PA temperature major alarm Alarm Cause PA temperature is too high, which is possibly due to PA working with rated power for a long time, fan not working for a long time, environment temperature too high, and detecting circuit fault, etc Impact The power output of the DTRU is switched off for protection and the performance of the PA is deteriorated drastically. Action 1.Check whether fan works normally or not and whether the environment temperature is high or not. 2.If the fan works normally and the environment temperature is normal, the PA temperature warning still exist then may be the detection electric circuit breakdown, should replace the DTRM module in time. 3.1.238 198087293 PA forward power(3db) alarm Alarm Information l l l l Alarm code: 198087293 Name: PA forward power(3db) alarm Alarm severity: Minor Alarm type: Equipment alarm 3-169 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Alarm Description PA forward power(3db) alarm Alarm Cause Direct reason: Difference between PA output power and CHP control power is more than 3 db; Possible reason: PA aging, power detecting circuit fault, detecting threshold too narrow Impact The DTRU board may fail to operate and the power is out of control. Action 1. Reset the DTRM to observe whether warning can recover or not. 2. If still have the breakdown, should replace the DTRM module in time 3.1.239 198087294 RTU power alarm Alarm Information l l l l Alarm code: 198087294 Name: RTU power alarm Alarm severity: Major Alarm type: Equipment alarm Alarm Description RTU power alarm Alarm Cause RTU power module failure Impact The TRM/DTRU boards fail to operate. Cell services may also be affected if the TRM/DTRU is configured as BCCH. Action Replace the RTU circuit board as quickly as possible 3-170 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms 3.1.240 198087295 RTU power temperature alarm Alarm Information l l l l Alarm code: 198087295 Name: RTU power temperature alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description RTU power temperature alarm Alarm Cause RTU power module overheated Impact The power output of the TRM/DTRU is switched off for protection and the performance of the RTU is deteriorated drastically. Action 1.To detect the whether the fans are running and the electric power source is overheat. 2.If the fans are running and the electric power source isn't overheat, maybe there is something wrong in the error-detector circuit. 3.1.241 198087296 RTU power output overvoltage alarm Alarm Information l l l l Alarm code: 198087296 Name: RTU power output overvoltage alarm Alarm severity: Major Alarm type: Equipment alarm Alarm Description RTU power output overvoltage alarm Alarm Cause RTU power output overvoltage 3-171 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Impact The RTU fails to operate properly. Action Replace the RTU circuit board as quickly as possible 3.1.242 198087297 RTU power input failure alarm Alarm Information l l l l Alarm code: 198087297 Name: RTU power input failure alarm Alarm severity: Major Alarm type: Equipment alarm Alarm Description RTU power input failure alarm Alarm Cause RTU power input failure Impact The RTU fails to operate properly. Action Replace the RTU circuit board as quickly as possible 3.1.243 198087298 IQ calibration parameters abnormal alarm Alarm Information l l l l Alarm code: 198087298 Name: IQ calibration parameters abnormal alarm Alarm severity: Major Alarm type: Equipment alarm Alarm Description IQ calibration parameters abnormal alarm 3-172 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Alarm Cause IQ calibration parameter abnormal Impact The RTU board is completely broken. Action Replace the RTU circuit board as quickly as possible. 3.1.244 198087299 EAM heat exchanger alarm Alarm Information l l l l Alarm code: 198087299 Name: EAM heat exchanger alarm Alarm severity: Warning Alarm type: Equipment alarm Alarm Description EAM heat exchanger alarm Alarm Cause Heat exchanger alarm, reported by dry contact of heat exchanger Impact This fault may decrease the equipment safety. Action Perform on-site check immediately to find fault cause and replace the heat exchanger. 3.1.245 198087300 EAM TRX layer fan-4 alarm Alarm Information l l l l Alarm code: 198087300 Name: EAM TRX layer fan-4 alarm Alarm severity: Warning Alarm type: Equipment alarm 3-173 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Alarm Description EAM TRX layer fan-4 alarm Alarm Cause CMB0 heater wrong Impact This fault has an impact on start-up at a low temperature. Action replace CMB0 heater in time 3.1.246 198087301 EAM AEM layer axis-flow fan alarm Alarm Information l l l l Alarm code: 198087301 Name: EAM AEM layer axis-flow fan alarm Alarm severity: Warning Alarm type: Equipment alarm Alarm Description EAM AEM layer axis-flow fan alarm Alarm Cause CMB1 heater wrong Impact This fault has an impact on start-up at a low temperature. Action replace CMB1 heater in time 3.1.247 198087302 EAM smoke alarm Alarm Information l Alarm code: 198087302 3-174 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms l l l Name: EAM smoke alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description EAM smoke alarm Alarm Cause Equipment smoke alarm Impact This fault may decrease the safety of equipment operation. Action Perform on-site check immediately to find fault cause and handle the fault. 3.1.248 198087303 EAM waterproof alarm Alarm Information l l l l Alarm code: 198087303 Name: EAM waterproof alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description EAM waterproof alarm Alarm Cause Equipment water alarm Impact This fault may decrease the safety of equipment operation. Action Perform on-site check immediately to find fault cause and handle the fault. 3-175 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 3.1.249 198087304 EAM lightning protection alarm Alarm Information l l l l Alarm code: 198087304 Name: EAM lightning protection alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description EAM lightning protection alarm Alarm Cause Lightning protector failure alarm Impact This fault may decrease the safety of equipment operation. Action Perform on-site check immediately to find fault cause and replace the lightning protector. 3.1.250 198087305 EAM backdoor access control alarm Alarm Information l l l l Alarm code: 198087305 Name: EAM backdoor access control alarm Alarm severity: Warning Alarm type: Equipment alarm Alarm Description EAM backdoor access control alarm Alarm Cause Alarm of back door being opened Impact This fault may decrease the equipment safety. 3-176 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Action Perform on-site check immediately to find fault cause and close the back door. 3.1.251 198087306 EAM frontdoor access control alarm Alarm Information l l l l Alarm code: 198087306 Name: EAM frontdoor access control alarm Alarm severity: Warning Alarm type: Equipment alarm Alarm Description EAM frontdoor access control alarm Alarm Cause Alarm of front door being opened Impact This fault may decrease the equipment safety. Action Perform on-site check immediately to find fault cause and close the front door. 3.1.252 198087307 EAM PWR monitoring unit alarm Alarm Information l l l l Alarm code: 198087307 Name: EAM PWR monitoring unit alarm Alarm severity: Warning Alarm type: Equipment alarm Alarm Description EAM PWR monitoring unit alarm Alarm Cause PWR monitoring unit alarm 3-177 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Impact This fault may decrease the equipment safety. Action Perform on-site check immediately to find fault cause. 3.1.253 198087308 EAM heat exchanger electric heater alarm Alarm Information l l l l Alarm code: 198087308 Name: EAM heat exchanger electric heater alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description EAM heat exchanger electric heater alarm Alarm Cause FIB heater alarm Impact This fault has an impact on start-up at a low temperature. Action replace FIB heater in time 3.1.254 198087309 EAM heat exchanger control board alarm Alarm Information l l l l Alarm code: 198087309 Name: EAM heat exchanger control board alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description EAM heat exchanger control board alarm 3-178 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Alarm Cause Heat exchanger control board alarm Impact This fault has an impact on operation of the equipment. Action Perform on-site check immediately to find fault cause and replace the heat exchanger. 3.1.255 198087310 EAM heat exchanger external circulation fan 2 alarm Alarm Information l l l l Alarm code: 198087310 Name: EAM heat exchanger external circulation fan 2 alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description EAM heat exchanger external circulation fan 2 alarm Alarm Cause Heat exchanger external circulation fan 2 alarm Impact This fault has an impact on operation of the equipment. Action Perform on-site check immediately to find fault cause and replace the heat exchanger. 3.1.256 198087311 EAM heat exchanger external circulation fan 1 alarm Alarm Information l l Alarm code: 198087311 Name: EAM heat exchanger external circulation fan 1 alarm 3-179 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference l l Alarm severity: Minor Alarm type: Equipment alarm Alarm Description EAM heat exchanger external circulation fan 1 alarm Alarm Cause Heat exchanger external circulation fan 1 alarm Impact This fault has an impact on operation of the equipment. Action Perform on-site check immediately to find fault cause and replace the heat exchanger. 3.1.257 198087312 EAM heat exchanger internal circulation fan 2 alarm Alarm Information l l l l Alarm code: 198087312 Name: EAM heat exchanger internal circulation fan 2 alarm Alarm severity: Major Alarm type: Equipment alarm Alarm Description EAM heat exchanger internal circulation fan 2 alarm Alarm Cause Heat exchanger internal circulation fan 2 alarm Impact This fault has an impact on operation of the equipment. Action Perform on-site check immediately to find fault cause and replace the heat exchanger. 3-180 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms 3.1.258 198087313 EAM heat exchanger internal circulation fan 1 alarm Alarm Information l l l l Alarm code: 198087313 Name: EAM heat exchanger internal circulation fan 1 alarm Alarm severity: Major Alarm type: Equipment alarm Alarm Description EAM heat exchanger internal circulation fan 1 alarm Alarm Cause Heat exchanger internal circulation fan 1 alarm Impact This fault has an impact on operation of the equipment. Action Perform on-site check immediately to find fault cause and replace the heat exchanger. 3.1.259 198087314 EAM heat exchanger 485 communication alarm Alarm Information l l l l Alarm code: 198087314 Name: EAM heat exchanger 485 communication alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description EAM heat exchanger 485 communication alarm Alarm Cause Communication break between EAM and heat exchanger Impact This fault has an impact on the reporting of heat exchanger alarms. 3-181 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Action Perform on-site check immediately to find fault cause and handle the fault. 3.1.260 198087315 EAM temperature alarm Alarm Information l l l l Alarm code: 198087315 Name: EAM temperature alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description EAM temperature alarm Alarm Cause Equipment internal environment temperature too high Impact This fault may decrease the safety of equipment operation. Action Perform on-site check immediately to find fault cause and handle the fault. 3.1.261 198087316 EAM TRX layer mixed-flow fan 1 alarm Alarm Information l l l l Alarm code: 198087316 Name: EAM TRX layer mixed-flow fan 1 alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description EAM TRX layer mixed-flow fan 1 alarm Alarm Cause Mixed-flow fan 1 damage alarm 3-182 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Impact This fault has an impact on the operation of the TRX module. Action Perform on-site check immediately to find fault cause and replace the fan. 3.1.262 198087317 EAM TRX layer mixed-flow fan 2 alarm Alarm Information l l l l Alarm code: 198087317 Name: EAM TRX layer mixed-flow fan 2 alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description EAM TRX layer mixed-flow fan 2 alarm Alarm Cause Mixed-flow fan 2 damage alarm Impact This fault has an impact on the operation of the TRX module. Action Perform on-site check immediately to find fault cause and replace the fan. 3.1.263 198087318 EAM TRX layer mixed-flow fan 3 alarm Alarm Information l l l l Alarm code: 198087318 Name: EAM TRX layer mixed-flow fan 3 alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description EAM TRX layer mixed-flow fan 3 alarm 3-183 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Alarm Cause Mixed-flow fan 3 damage alarm Impact This fault has an impact on the operation of the TRX module. Action Perform on-site check immediately to find fault cause and replace the fan. 3.1.264 198087319 Communication broken between EAM and CMB Alarm Information l l l l Alarm code: 198087319 Name: Communication broken between EAM and CMB Alarm severity: Minor Alarm type: Equipment alarm Alarm Description Communication broken between EAM and CMB Alarm Cause Communication break between EAM and CMB Impact This fault has an impact on the reporting of equipment alarms. Action Perform on-site check immediately to find fault cause and handle the fault. 3.1.265 198087320 Power undervoltage alarm Alarm Information l l l l Alarm code: 198087320 Name: Power undervoltage alarm Alarm severity: Major Alarm type: Equipment alarm 3-184 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Alarm Description Power undervoltage alarm Alarm Cause Power voltage is lower than normal Impact User-defined. Action Restore external power supply as soon as possible 3.1.266 198087321 Inner fan 2 alarm (for M8202) Alarm Information l l l l Alarm code: 198087321 Name: Inner fan 2 alarm (for M8202) Alarm severity: Warning Alarm type: Equipment alarm Alarm Description Inner fan 2 alarm (for M8202) Alarm Cause Fan stops rotating due to fault Impact The temperature in the cabinet is too high. Action 1. Check the alarm connection and eliminate the malfunction; 2. Check the fan and maintain the fault; 3. Check the collection system of the dTPB board and replace the wrong one. 3-185 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 3.1.267 198087322 Inner fan 1 alarm (for M8202) Alarm Information l l l l Alarm code: 198087322 Name: Inner fan 1 alarm (for M8202) Alarm severity: Warning Alarm type: Equipment alarm Alarm Description Inner fan 1 alarm (for M8202) Alarm Cause Fan stops rotating due to fault Impact The temperature in the cabinet is too high. Action 1. Check the alarm connection and eliminate the malfunction; 2. Check the fan and maintain the fault; 3. Check the collection system of the dTPB board and replace the wrong one. 3.1.268 198087323 Outer fan 2 and fan 4 alarm (for M8202) Alarm Information l l l l Alarm code: 198087323 Name: Outer fan 2 and fan 4 alarm (for M8202) Alarm severity: Warning Alarm type: Equipment alarm Alarm Description Outer fan 2 and fan 4 alarm (for M8202) Alarm Cause Fan stops rotating due to fault Impact The temperature in the cabinet is too high. 3-186 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Action 1. Check the alarm connection and eliminate the malfunction; 2. Check the fan and maintain the fault; 3. Check the collection system of the dTPB board and replace the wrong one. 3.1.269 198087324 Outer fan 1 and fan 3 alarm (for M8202) Alarm Information l l l l Alarm code: 198087324 Name: Outer fan 1 and fan 3 alarm (for M8202) Alarm severity: Warning Alarm type: Equipment alarm Alarm Description Outer fan 1 and fan 3 alarm (for M8202) Alarm Cause Fan stops rotating due to fault Impact The temperature in the cabinet is too high. Action 1. Check the alarm connection and eliminate the malfunction; 2. Check the fan and maintain the fault; 3. Check the collection system of the dTPB board and replace the wrong one. 3.1.270 198087325 Rack temperature minor alarm Alarm Information l l l l Alarm code: 198087325 Name: Rack temperature minor alarm Alarm severity: Warning Alarm type: Equipment alarm Alarm Description Rack temperature minor alarm 3-187 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Alarm Cause Fan fault or module temperature too high Impact Performance is reduced due to too high temperature of the TRM/DTRU boards. Action Check the environment temperature, if the temperature is normal, keep on observing while other modules works normally, otherwise, improve the equipment working conditions. 3.1.271 198087326 Rack temperature major alarm Alarm Information l l l l Alarm code: 198087326 Name: Rack temperature major alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description Rack temperature major alarm Alarm Cause Fan fault or module temperature too high Impact Performance is reduced because the equipment is damaged. Action Check the environment temperature, if the temperature is normal, keep on observing while other modules works normally, otherwise, improve the equipment working conditions. 3.1.272 198087327 Layer 3 fan 1 alarm (for M8206) Alarm Information l l l Alarm code: 198087327 Name: Layer 3 fan 1 alarm (for M8206) Alarm severity: Warning 3-188 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms l Alarm type: Equipment alarm Alarm Description Layer 3 fan 1 alarm (for M8206) Alarm Cause The failure of fans Impact Too high temperature in the cabinet may result in deteriorated performance and shorter service life of the devices. Action 1.Examin the error-detection circuit; 2. Examin the fans; 3. Examin the RTU Alarm Collection Circuit, if any fault in it, replace the relevant unit. 3.1.273 198087328 Layer 3 fan 2 alarm (for M8206) Alarm Information l l l l Alarm code: 198087328 Name: Layer 3 fan 2 alarm (for M8206) Alarm severity: Warning Alarm type: Equipment alarm Alarm Description Layer 3 fan 2 alarm (for M8206) Alarm Cause The failure of fans Impact Too high temperature in the cabinet may result in deteriorated performance and shorter service life of the devices. 3-189 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Action 1.Examin the error-detection circuit; 2. Examin the fans; 3. Examin the RTU Alarm Collection Circuit, if any fault in it, replace the relevant unit. 3.1.274 198087329 Layer 3 fan 3 alarm (for M8206) Alarm Information l l l l Alarm code: 198087329 Name: Layer 3 fan 3 alarm (for M8206) Alarm severity: Warning Alarm type: Equipment alarm Alarm Description Layer 3 fan 3 alarm (for M8206) Alarm Cause The failure of fans Impact Too high temperature in the cabinet may result in deteriorated performance and shorter service life of the devices. Action 1.Examin the error-detection circuit; 2. Examin the fans; 3. Examin the RTU Alarm Collection Circuit, if any fault in it, replace the relevant unit. 3.1.275 198087330 Layer 2 fan 1 alarm (for M8206) Alarm Information l l l l Alarm code: 198087330 Name: Layer 2 fan 1 alarm (for M8206) Alarm severity: Warning Alarm type: Equipment alarm 3-190 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Alarm Description Layer 2 fan 1 alarm (for M8206) Alarm Cause The failure of fans Impact Too high temperature in the cabinet may result in deteriorated performance and shorter service life of the devices. Action 1.Examin the error-detection circuit; 2. Examin the fans; 3. Examin the RTU Alarm Collection Circuit, if any fault in it, replace the relevant unit. 3.1.276 198087331 Layer 2 fan 2 alarm (for M8206) Alarm Information l l l l Alarm code: 198087331 Name: Layer 2 fan 2 alarm (for M8206) Alarm severity: Warning Alarm type: Equipment alarm Alarm Description Layer 2 fan 2 alarm (for M8206) Alarm Cause The failure of fans Impact Too high temperature in the cabinet may result in deteriorated performance and shorter service life of the devices. Action 1.Examin the error-detection circuit; 2. Examin the fans; 3. Examin the RTU Alarm Collection Circuit, if any fault in it, replace the relevant unit. 3-191 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 3.1.277 198087332 Layer 2 fan 3 alarm (for M8206) Alarm Information l l l l Alarm code: 198087332 Name: Layer 2 fan 3 alarm (for M8206) Alarm severity: Warning Alarm type: Equipment alarm Alarm Description Layer 2 fan 3 alarm (for M8206) Alarm Cause The failure of fans Impact Too high temperature in the cabinet may result in deteriorated performance and shorter service life of the devices. Action 1.Examin the error-detection circuit; 2. Examin the fans; 3. Examin the RTU Alarm Collection Circuit, if any fault in it, replace the relevant unit. 3.1.278 198087333 Layer 1 fan 1 alarm (for M8206) Alarm Information l l l l Alarm code: 198087333 Name: Layer 1 fan 1 alarm (for M8206) Alarm severity: Warning Alarm type: Equipment alarm Alarm Description Layer 1 fan 1 alarm (for M8206) Alarm Cause The failure of fans 3-192 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Impact Too high temperature in the cabinet may result in deteriorated performance and shorter service life of the devices. Action 1.Examin the error-detection circuit; 2. Examin the fans; 3. Examin the RTU Alarm Collection Circuit, if any fault in it, replace the relevant unit. 3.1.279 198087334 Layer 1 fan 2 alarm (for M8206) Alarm Information l l l l Alarm code: 198087334 Name: Layer 1 fan 2 alarm (for M8206) Alarm severity: Warning Alarm type: Equipment alarm Alarm Description Layer 1 fan 2 alarm (for M8206) Alarm Cause The failure of fans Impact Too high temperature in the cabinet may result in deteriorated performance and shorter service life of the devices. Action 1.Examin the error-detection circuit; 2. Examin the fans; 3. Examin the RTU Alarm Collection Circuit, if any fault in it, replace the relevant unit. 3.1.280 198087335 Layer 1 fan 3 alarm (for M8206) Alarm Information l l Alarm code: 198087335 Name: Layer 1 fan 3 alarm (for M8206) 3-193 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference l l Alarm severity: Warning Alarm type: Equipment alarm Alarm Description Layer 1 fan 3 alarm (for M8206) Alarm Cause The failure of fans Impact Too high temperature in the cabinet may result in deteriorated performance and shorter service life of the devices. Action 1. Examin the error-detection circuit; 2. Examin the fans; 3. Examin the RTU Alarm Collection Circuit, if any fault in it, replace the relevant unit. 3.1.281 198087391 FCU power undervoltage alarm Alarm Information l l l l Alarm code: 198087391 Name: FCU power undervoltage alarm Alarm severity: Major Alarm type: Equipment alarm Alarm Description FCU power undervoltage alarm Alarm Cause +12V power undervoltage Impact The FCU fails to operate properly. Action Replace the FCU as soon as possible 3-194 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms 3.1.282 198087403 The clock alarm about transmission of CCI board Abis-E1 Alarm Information l l l l Alarm code: 198087403 Name: The clock alarm about transmission of CCI board Abis-E1 Alarm severity: Minor Alarm type: Equipment alarm Alarm Description The clock alarm about transmission of CCI board Abis-E1 Alarm Cause The clock alarm about transmission of CCI board Abis-E1 is lost Impact User-defined. Action Exam the Abis E1 interface. 3.1.283 198087404 The local working clock alarm of CCI board Alarm Information l l l l Alarm code: 198087404 Name: The local working clock alarm of CCI board Alarm severity: Minor Alarm type: Equipment alarm Alarm Description The local working clock alarm of CCI board Alarm Cause The local working clock error Impact User-defined. 3-195 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Action Switch to the slave circuit board as quickly as possible. If Necessarily, to replace the CCI circuit board. 3.1.284 198087405 The clock alarm about transmission of CCI board 13M Alarm Information l l l l Alarm code: 198087405 Name: The clock alarm about transmission of CCI board 13M Alarm severity: Minor Alarm type: Equipment alarm Alarm Description The clock alarm about transmission of CCI board 13M Alarm Cause The clock alarm about transmission of CCI board is lost Impact User-defined. Action Exam the contrast source, or replace the CCI circuit board. 3.1.285 198087406 CCI opposite board alarm Alarm Information l l l l Alarm code: 198087406 Name: CCI opposite board alarm Alarm severity: Warning Alarm type: Equipment alarm Alarm Description CCI opposite board alarm 3-196 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Alarm Cause there is no CCI opposite board or clock failure Impact User-defined. Action Replace the CCI circuit board. 3.1.286 198087407 IQ FPGA internal clock alarm Alarm Information l l l l Alarm code: 198087407 Name: IQ FPGA internal clock alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description IQ FPGA internal clock alarm Alarm Cause IQ FPGA internal source lost of clock Impact User-defined. Action Detect whether the CLK FPGA is running. 3.1.287 198087408 IQ FPGA light interface alarm Alarm Information l l l l Alarm code: 198087408 Name: IQ FPGA light interface alarm Alarm severity: Minor Alarm type: Equipment alarm 3-197 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Alarm Description IQ FPGA light interface alarm Alarm Cause IQ FPGA light interface abnormal Impact User-defined. Action Replace the optical module or optical fiber. 3.1.288 198087409 IQ FPGA LVDS interface alarm Alarm Information l l l l Alarm code: 198087409 Name: IQ FPGA LVDS interface alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description IQ FPGA LVDS interface alarm Alarm Cause LVDS interface abnormal Impact User-defined. Action Exam the backboard and SERDES chip in the relevant GBP board. 3.1.289 198087410 IQ FPGA internal data alarm Alarm Information l Alarm code: 198087410 3-198 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms l l l Name: IQ FPGA internal data alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description IQ FPGA internal data alarm Alarm Cause the format of internal data is abnormal Impact User-defined. Action Find out the cause of the data format mistake. 3.1.290 198087470 Fan absence alarm Alarm Information l l l l Alarm code: 198087470 Name: Fan absence alarm Alarm severity: Warning Alarm type: Equipment alarm Alarm Description Fan absence alarm Alarm Cause Fan error or absence Impact Performance is reduced due to too high temperature of the TRM/DTRU boards. Action 1. Check if fan work or not. 2. If work, check up the connection between fan and fan controller good or not.3. If connection is good, exchange new fan frame. 3-199 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 3.1.291 198087471 Fan rotate alarm Alarm Information l l l l Alarm code: 198087471 Name: Fan rotate alarm Alarm severity: Warning Alarm type: Equipment alarm Alarm Description Fan rotate alarm Alarm Cause Fan rotate too slowly Impact Performance is reduced due to too high temperature of the TRM/DTRU boards. Action 1. Check if much dust result in the slow rotate speed of the fan or not. 2. If not, exchange new fan frame. 3.1.292 198087472 CMB and FNCB RS485 link break alarm Alarm Information l l l l Alarm code: 198087472 Name: CMB and FNCB RS485 link break alarm Alarm severity: Warning Alarm type: Equipment alarm Alarm Description CMB and FNCB RS485 link break alarm Alarm Cause interrupt RS485 communication between fan controller and CMB Impact This fault has no impact on heat dissipation, but the fan fails to be controlled. 3-200 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Action 1. Check if the fan frame tightened or not. 2. Check if the RS485 and CMB backboard or DTRU backboard tightened or not. 3. Exchange fan frame. 3.1.293 198087480 Status of TX5 filter alarm Alarm Information l l l l Alarm code: 198087480 Name: Status of TX5 filter alarm Alarm severity: Major Alarm type: Equipment alarm Alarm Description Status of TX5 filter alarm Alarm Cause TX5 is adjusting or loss over 5dB Impact This fault has an impact on transmission. Action Replace the FCU, or reset the TRM that connected with it 3.1.294 198087481 Status of TX6 filter alarm Alarm Information l l l l Alarm code: 198087481 Name: Status of TX6 filter alarm Alarm severity: Major Alarm type: Equipment alarm Alarm Description Status of TX6 filter alarm 3-201 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Alarm Cause TX6 is adjusting or loss over 5dB Impact This fault has an impact on transmission. Action Replace the FCU, or reset the TRM that connected with it 3.1.295 198087443 Diversity antenna lost Alarm Information l l l l Alarm code: 198087443 Name: Diversity antenna lost Alarm severity: Warning Alarm type: Equipment alarm Alarm Description Diversity antenna lost Alarm Cause Two diversity antenna receive signal, one of diversity antenna is abnormal Impact User-defined. Action Check the receive channel of RF as quickly as possible. 3.1.296 198087444 Diversity antenna identical Alarm Information l l l l Alarm code: 198087444 Name: Diversity antenna identical Alarm severity: Warning Alarm type: Equipment alarm 3-202 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Alarm Description Diversity antenna identical Alarm Cause Wrong connection of diversity antenna Impact User-defined. Action Check the connection of ant line as quickly as possible. 3.1.297 198087411 13M,61.44M clock lost alarm Alarm Information l l l l Alarm code: 198087411 Name: 13M,61.44M clock lost alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description 13M,61.44M clock lost alarm Alarm Cause clock lost Impact User-defined. Action If there is 13M or 61.44M clock lost alarm in CCI board, and there is alarm all the same after reset the board, please exam the clock source; If no 13M or 61.44M clock lost alarm, and there is alarm after reset GBP all the same, please exam the LVDS access. 3-203 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 3.1.298 198087412 60ms clock lost alarm Alarm Information l l l l Alarm code: 198087412 Name: 60ms clock lost alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description 60ms clock lost alarm Alarm Cause FR or FN error Impact User-defined. Action If there is FR or FN error in the CCI, and there is error all the same after reset the CCI, please exam the hardware; If there is not FR or FN error in the CCI, and there is 60ms clock lost alarm all the same, please exam the LVDS access. 3.1.299 198087413 26MHz and 52MHz lost of clock alarm Alarm Information l l l l Alarm code: 198087413 Name: 26MHz and 52MHz lost of clock alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description 26MHz and 52MHz lost of clock alarm Alarm Cause the loop of clock is unlock Impact User-defined. 3-204 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Action If there is 13M clock lost alarm in the CCI, and there is alarm all the same after reset CCI, please exam the clock source; if there is not 13M clock lost alarm in the CCI, and there is clock lost alarm all the same after reset GBP, please exam 13M clock LVDS access. If there is no problem with the LVDS access, please replace the FPGA PLL that is invalid. 3.1.300 198087414 the failure examination alarm of the 60ms uplink frame Alarm Information l l l l Alarm code: 198087414 Name: the failure examination alarm of the 60ms uplink frame Alarm severity: Minor Alarm type: Equipment alarm Alarm Description the failure examination alarm of the 60ms uplink frame Alarm Cause the uplink is not detected the 60ms frame Impact User-defined. Action If there is up 60ms super frame synchronization head exam failing alarm in the CCI, and there is alarm all the same after reset CCI, please exam its hardware. If no up 60ms super frame synchronization head exam failing alarm, and there is alarm all the same after reset GBP, please exam the LVDS access. 3.1.301 198087415 checking block data error alarm Alarm Information l l l l Alarm code: 198087415 Name: checking block data error alarm Alarm severity: Warning Alarm type: Equipment alarm 3-205 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Alarm Description checking block data error alarm Alarm Cause the frame data error Impact User-defined. Action None 3.1.302 198087416 up link LVDS SERDES lost lock alarm Alarm Information l l l l Alarm code: 198087416 Name: up link LVDS SERDES lost lock alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description up link LVDS SERDES lost lock alarm Alarm Cause SERDES lose clock Impact User-defined. Action If it is of no effect to reset GBP and CCI, please exam the LVDS data format from CCI, else to replace the LVDS. 3-206 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms 3.1.303 198087417 FN error alarm Alarm Information l l l l Alarm code: 198087417 Name: FN error alarm Alarm severity: Warning Alarm type: Equipment alarm Alarm Description FN error alarm Alarm Cause the error of frame no error from CCI Impact User-defined. Action If there is FN error the CCI, and there is error all the same after reset CCI, please exam the hardware. If no FN error, but there is FN error after reset GBP, exam the LVDS access. 3.1.304 198087432 Diversity antenna lost Alarm Information l l l l Alarm code: 198087432 Name: Diversity antenna lost Alarm severity: Major Alarm type: Equipment alarm Alarm Description Diversity antenna lost Alarm Cause Two diversity antenna receive signal, one of diversity antenna is abnormal Impact The sensitivity and coverage of the receiver antenna decreases because one of the diversities is faulty. 3-207 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Action Reset the TRX; if there is a fault, change the slot; if problem remains, change DTRU. 3.1.305 198087433 Diversity antenna identical Alarm Information l l l l Alarm code: 198087433 Name: Diversity antenna identical Alarm severity: Major Alarm type: Equipment alarm Alarm Description Diversity antenna identical Alarm Cause Wrong connection of diversity antenna Impact The antenna fails to operate because there is a crossed pair of wires. Action Check the connection of ant line as quickly as possible. 3.1.306 198087451 board not support 16MHW Alarm Information l l l l Alarm code: 198087451 Name: board not support 16MHW Alarm severity: Warning Alarm type: Equipment alarm Alarm Description board not support 16MHW Alarm Cause board not support 16MHW 3-208 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Impact The IP ABIS function is partially supported and some carrier frequencies are not available. Action change the board support 16MHW 3.1.307 198087452 cmb or cpu overload Alarm Information l l l l Alarm code: 198087452 Name: cmb or cpu overload Alarm severity: Warning Alarm type: Equipment alarm Alarm Description cmb or cpu overload Alarm Cause cpu usage rate exceed 85% Impact Some services may fail to be processed. Action wait for a while , and operate service after alarm restored 3.1.308 198087454 main HDLC break off Alarm Information l l l l Alarm code: 198087454 Name: main HDLC break off Alarm severity: Major Alarm type: Equipment alarm Alarm Description main HDLC break off 3-209 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Alarm Cause HDLC break off between CMB and FIB;CMB or FIB hardware error Impact Data fails to be transmitted between the CMB and FIB. Action 1.watch cmb or fib work or not 2.if cmb or fib doesn't work, reset it 3.if alarm does not restore for a long time, please change a new cmb or fib 3.1.309 198087455 FIB configure wrong Alarm Information l l l l Alarm code: 198087455 Name: FIB configure wrong Alarm severity: Warning Alarm type: Equipment alarm Alarm Description FIB configure wrong Alarm Cause parameter Configuration over time or wrong Impact This alarm seldom occurs because the back end of the BSC generally checks data validity before data synchronization. Action wait for ten minutes, if alarm still does not restore, ismg configure parameter again, and synchronize to the site. If problem remain, just change a new fib 3.1.310 198087456 lay3 of FIB software has no response Alarm Information l Alarm code: 198087456 3-210 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms l l l Name: lay3 of FIB software has no response Alarm severity: Warning Alarm type: Equipment alarm Alarm Description lay3 of FIB software has no response Alarm Cause FIB software has no respond temporary( set by CMB) Impact The back end fails to detect the operation of the FIB. Action 1.wait for ten minute, and watch whether alarm restore or not 2.ifalarm does not restore for a long time, please pull out the fib board and put it in to slot again when service not too busy 3.if alarm remain after reset fib, please reset cmb when service not too busy 4.if alarm remain please change a new fib 5.if software has bug, please update to the latest 3.1.311 198087460 positive 12 voltage alarm Alarm Information l l l l Alarm code: 198087460 Name: positive 12 voltage alarm Alarm severity: Major Alarm type: Equipment alarm Alarm Description positive 12 voltage alarm Alarm Cause DPB board of DTRU module, +12V power module has alarm Impact Services are affected because the LNA of the cell fails to operate properly. 3-211 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Action change DTRU module or BBTR board 3.1.312 198087461 negative 12 voltage alarm Alarm Information l l l l Alarm code: 198087461 Name: negative 12 voltage alarm Alarm severity: Major Alarm type: Equipment alarm Alarm Description negative 12 voltage alarm Alarm Cause DPB board of DTRU module, -12V power module has alarm Impact Services are affected because the LNA of the cell fails to operate properly. Action change DTRU module or BBTR board 3.1.313 198087462 DSP 1.2v voltage alarm Alarm Information l l l l Alarm code: 198087462 Name: DSP 1.2v voltage alarm Alarm severity: Major Alarm type: Equipment alarm Alarm Description DSP 1.2v voltage alarm Alarm Cause DPB board of DTRU module, 1.2V power module has alarm 3-212 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Impact The DTRU board fails to operate. Cell services may also be affected if the DTRU is configured as BCCH. Action change DTRU module 3.1.314 198087463 6.4v voltage alarm Alarm Information l l l l Alarm code: 198087463 Name: 6.4v voltage alarm Alarm severity: Major Alarm type: Equipment alarm Alarm Description 6.4v voltage alarm Alarm Cause DPB board of DTRU module, 6.4V power module has alarm Impact The DTRU board fails to operate. Cell services may also be affected if the DTRU is configured as BCCH. Action change DTRU module 3.1.315 198087464 5v voltage alarm Alarm Information l l l l Alarm code: 198087464 Name: 5v voltage alarm Alarm severity: Major Alarm type: Equipment alarm 3-213 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Alarm Description 5v voltage alarm Alarm Cause DPB board of DTRU module, 5V power module has alarm Impact The DTRU board fails to operate. Cell services may also be affected if the DTRU is configured as BCCH. Action change DTRU module 3.1.316 198087473 DTPU CPU overload Alarm Information l l l l Alarm code: 198087473 Name: DTPU CPU overload Alarm severity: Major Alarm type: Equipment alarm Alarm Description DTPU CPU overload Alarm Cause cpu usage rate exceed 85% Impact The services on the DTRU may fail to be processed. Action wait for a while , and operate service after alarm restored 3-214 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms 3.1.317 198087483 GPS signal synchronization exception Alarm Information l l l l Alarm code: 198087483 Name: GPS signal synchronization exception Alarm severity: Minor Alarm type: Equipment alarm Alarm Description GPS signal synchronization exception Alarm Cause Not support GPS synchronization, GPS clock synchronization failed or GPS fault Impact Clock synchronization is switched to internal synchronization because GPS synchronization fails. Action 1. Check whether the current CMB board supports GPS synchronization. If not, replace it with the new one supporting GPS. 2.To check EIB/FIB if support GPS or not 3.Change EIB/FIB 3.1.318 198087484 Second pulse loss Alarm Information l l l l Alarm code: 198087484 Name: Second pulse loss Alarm severity: Minor Alarm type: Equipment alarm Alarm Description Second pulse loss Alarm Cause GPS 1PPS signal loss Impact GPS clock synchronization fails. 3-215 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Action 1. Check the antennas. 2. Check the cable between EIB/FIB and the top of equipment. 3. Check EIB/FIB. 4. Check the CMB Alarm Collect Circuit, if something is wrong in it, replace the relevant unit. 3.1.319 198087485 Antenna open-circuit alarm Alarm Information l l l l Alarm code: 198087485 Name: Antenna open-circuit alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description Antenna open-circuit alarm Alarm Cause GPS Antenna appeared open-circuit exception Impact GPS clock synchronization fails. Action 1. Check cable connection from antennas to EIB or FIB, include GPSSP. 2. Check the cable between EIB/FIB and the top of equipment. 3. Check EIB/FIB, if something is wrong in it, replace the relevant unit. 3.1.320 198087486 Antenna short-circuit alarm Alarm Information l l l l Alarm code: 198087486 Name: Antenna short-circuit alarm Alarm severity: Minor Alarm type: Equipment alarm 3-216 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Alarm Description Antenna short-circuit alarm Alarm Cause GPS Antenna appeared short-circuit exception Impact GPS clock synchronization fails. Action 1. Check cable connection from antennas to EIB or FIB, include GPSSP if short or not. 2. Check the cable between EIB/FIB and the top of equipment. 3. Check EIB/FIB, if something is wrong in it, replace the relevant unit. 3.1.321 198087487 Lost satellite alarm Alarm Information l l l l Alarm code: 198087487 Name: Lost satellite alarm Alarm severity: Minor Alarm type: Equipment alarm Alarm Description Lost satellite alarm Alarm Cause GPS does not recognize the satellite Impact GPS clock synchronization fails. Action 1.Check connecting of the antennas, and the antennas is hid or not. 2.TCheck the cable between EIB/FIB and the top of equipment. 3. Check EIB/FIB, if something is wrong in it, replace the relevant unit. 3-217 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 3.1.322 198087510 CPU of FIB overload Alarm Information l l l l Alarm code: 198087510 Name: CPU of FIB overload Alarm severity: Warning Alarm type: Equipment alarm Alarm Description CPU of FIB overload Alarm Cause cpu usage rate exceed 85% Impact Some services may fail to be processed. Action wait for a while , and operate service after alarm restored 3.1.323 198088000 DTPU not support Baseband-Hop alarm Alarm Information l l l l Alarm code: 198088000 Name: DTPU not support Baseband-Hop alarm Alarm severity: Major Alarm type: Equipment alarm Alarm Description DTPU not support Baseband-Hop alarm Alarm Cause DTPU not support Baseband-Hop alarm Impact 1. The TRXs other than 875DTRU fail to be involved in baseband-hop. 2. The TRXs other than the DTPB fail to be involved in baseband-hop. 3-218 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Action 1, Check DTRU if DTPB080300 or not, if not , please change to DTPB080300 module 2, If alarm is still exist, please check backplane if BBTR070401 or not , if not, please change to BBTR070401. 3.1.324 198088001 PA Power Voltage Adjusting Path Disconnected Alarm Information l l l l Alarm code: 198088001 Name: PA Power Voltage Adjusting Path Disconnected Alarm severity: Warning Alarm type: Equipment alarm Alarm Description PA Power Voltage Adjusting Path Disconnected Alarm Cause I2C Path Disconnected Impact This fault is adverse to energy saving. Action 1.Check DTRU supports the function 2.Check 6 Pins Cable 3.Reconnected Cable, if cannot recovery then 4.The DTRU Can Work , Replace the DTRU till New DTRU Coming for PA Power voltage adjusting function 3.1.325 198088002 PA Power Voltage Adjusting Data Error Alarm Information l l l l Alarm code: 198088002 Name: PA Power Voltage Adjusting Data Error Alarm severity: Warning Alarm type: Equipment alarm 3-219 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Alarm Description PA Power Voltage Adjusting Data Error Alarm Cause I2C Data Read or Write Error Impact This fault is adverse to energy saving. Action 1.Retry Data Setting 2.Check 6 Pins Cable , if cannot recovery then 3.The DTRU Can Work , Replace the DTRU till New DTRU Coming for PA Power voltage adjusting function 3.1.326 198088003 PA Power Voltage Adjusting Data Illegal Alarm Information l l l l Alarm code: 198088003 Name: PA Power Voltage Adjusting Data Illegal Alarm severity: Warning Alarm type: Equipment alarm Alarm Description PA Power Voltage Adjusting Data Illegal Alarm Cause Set Data out of Range Impact This fault is adverse to energy saving. Action 1.Change Static Power data 2.Update setting 3-220 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms 3.1.327 198088004 Access iBSC failure Alarm Information l l l l Alarm code: 198088004 Name: Access iBSC failure Alarm severity: Major Alarm type: Equipment alarm Alarm Description Access iBSC failure Alarm Cause Authentication failed or unconnected response Impact User-defined. Action 1.Authentication again 2.Check physical link 3.1.328 198088005 Control link broken Alarm Information l l l l Alarm code: 198088005 Name: Control link broken Alarm severity: Major Alarm type: Equipment alarm Alarm Description Control link broken Alarm Cause Communication broken between BTS and BSC Impact User-defined. 3-221 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Action 1.First, determinate HBTS fault or transmission line problem. 2.Check the process of software By signaling analyzer, determine the problem of BSC or BTS. 3.Amend the relevant software, and upgrade version of the software. 3.1.329 198088006 Operation link broken(CS) Alarm Information l l l l Alarm code: 198088006 Name: Operation link broken(CS) Alarm severity: Minor Alarm type: Equipment alarm Alarm Description Operation link broken(CS) Alarm Cause the transmission line is broken Impact User-defined. Action check the transmission line 3.1.330 198088007 Operation link broken(PS) Alarm Information l l l l Alarm code: 198088007 Name: Operation link broken(PS) Alarm severity: Minor Alarm type: Equipment alarm Alarm Description Operation link broken(PS) 3-222 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Alarm Cause the transmission line is broken Impact User-defined. Action check the transmission line 3.1.331 198088008 Parameter configuration mismatch Alarm Information l l l l Alarm code: 198088008 Name: Parameter configuration mismatch Alarm severity: Minor Alarm type: Equipment alarm Alarm Description Parameter configuration mismatch Alarm Cause iBSC parameters configuration failed, time-out or broken links Impact User-defined. Action configuration parameter again. 3.1.332 198088009 DSP initialization failure Alarm Information l l l Alarm code: 198088009 Name: DSP initialization failure Alarm severity: Minor 3-223 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference l Alarm type: Equipment alarm Alarm Description DSP initialization failure Alarm Cause DSP software or hardware error Impact User-defined. Action 1.Download DSP software version again. 2.Reset DSP, if the alarm is not restored alarm, replace HBTS 3.1.333 198088010 Parameter configuration failure of AD6537 Alarm Information l l l l Alarm code: 198088010 Name: Parameter configuration failure of AD6537 Alarm severity: Minor Alarm type: Equipment alarm Alarm Description Parameter configuration failure of AD6537 Alarm Cause AD6537 register to read and write error Impact User-defined. Action Power-down Re-starting and re-configuration AD6537, send the appropriate warning information 3-224 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms 3.1.334 198088011 Tx PLL unlock Alarm Information l l l l Alarm code: 198088011 Name: Tx PLL unlock Alarm severity: Minor Alarm type: Equipment alarm Alarm Description Tx PLL unlock Alarm Cause Clock signal instability or PLL failed Impact User-defined. Action Forbid TRM, send warning information 3.1.335 198088012 Wrong parameter configuration for EEPROM Alarm Information l l l l Alarm code: 198088012 Name: Wrong parameter configuration for EEPROM Alarm severity: Minor Alarm type: Equipment alarm Alarm Description Wrong parameter configuration for EEPROM Alarm Cause EEPROM hardware failed or previously written into the EEPROM invalid parameters, resulting in EEPROM RF parameters can not read. Impact User-defined. 3-225 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Action send warning information 3.1.336 198088013 FLASH memory fault Alarm Information l l l l Alarm code: 198088013 Name: FLASH memory fault Alarm severity: Major Alarm type: Equipment alarm Alarm Description FLASH memory fault Alarm Cause FLASH programming over the number, read and write error Or check the software error Impact User-defined. Action Reset HBTS, Download DSP software version again.if the alarm is not restored alarm, replace HBTS 3.1.337 198088014 Run abnormity of DSP Alarm Information l l l l Alarm code: 198088014 Name: Run abnormity of DSP Alarm severity: Major Alarm type: Equipment alarm Alarm Description Run abnormity of DSP 3-226 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Alarm Cause DSP programming error Impact User-defined. Action Reset DSP, load DSP software version, configuration CHP parameters. 3.1.338 198088015 FPGA interface fault Alarm Information l l l l Alarm code: 198088015 Name: FPGA interface fault Alarm severity: Major Alarm type: Equipment alarm Alarm Description FPGA interface fault Alarm Cause DSP and FPGA interface interruption Impact User-defined. Action load FPGA version again, reset HBTS, replace HBTS 3.1.339 198088016 CHP frame fault Alarm Information l l l l Alarm code: 198088016 Name: CHP frame fault Alarm severity: Minor Alarm type: Equipment alarm 3-227 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Alarm Description CHP frame fault Alarm Cause As the circuit interference so that the frame misoperation Impact User-defined. Action Reset HBTS 3.1.340 198088017 Wrong receive channel of RF Alarm Information l l l l Alarm code: 198088017 Name: Wrong receive channel of RF Alarm severity: Minor Alarm type: Equipment alarm Alarm Description Wrong receive channel of RF Alarm Cause Failure to receive channel, the normal of signals up Impact User-defined. Action Download FPGA, DSP version again, configuration system parameters. 3-228 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms 3.1.341 198088018 Get DNS failure when configuration IP of active Alarm Information l l l l Alarm code: 198088018 Name: Get DNS failure when configuration IP of active Alarm severity: Major Alarm type: Equipment alarm Alarm Description Get DNS failure when configuration IP of active Alarm Cause HBTS can not get to the IP address from the DNS server Impact User-defined. Action Configuration the IP address of DNS by LMT. 3.1.342 198088019 Analyse failure of DNS domain name Alarm Information l l l l Alarm code: 198088019 Name: Analyse failure of DNS domain name Alarm severity: Major Alarm type: Equipment alarm Alarm Description Analyse failure of DNS domain name Alarm Cause HBTS can not get to the IP address from the DHCP server Impact User-defined. 3-229 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Action Configuration the IP address, port of iBSC by LMT. 3.1.343 198088020 IPSec failure Alarm Information l l l l Alarm code: 198088020 Name: IPSec failure Alarm severity: Major Alarm type: Equipment alarm Alarm Description IPSec failure Alarm Cause Can not access Impact User-defined. Action Configuration IPSec parameter again 3.1.344 198088021 RF channel and HTRG board unconformity Alarm Information l l l l Alarm code: 198088021 Name: RF channel and HTRG board unconformity Alarm severity: Minor Alarm type: Equipment alarm Alarm Description RF channel and HTRG board unconformity Alarm Cause Hardware does not support requencies information 3-230 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Impact User-defined. Action 1.reset the frequency point with HTRG 2.Replace supporting the rang of frequency HTRG 3.1.345 198088022 Get HBTS'S IP address failure from DHCP Sever Alarm Information l l l l Alarm code: 198088022 Name: Get HBTS'S IP address failure from DHCP Sever Alarm severity: Major Alarm type: Equipment alarm Alarm Description Get HBTS'S IP address failure from DHCP Sever Alarm Cause HBTS can not automatically get to the IP address from the DHCP server Impact User-defined. Action Configuration the IP address, subnet mask, gateway, port of iBSC and HBTS by LMT. 3.1.346 198088023 Over temperature Alarm Information l l l l Alarm code: 198088023 Name: Over temperature Alarm severity: Minor Alarm type: Equipment alarm 3-231 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Alarm Description Over temperature Alarm Cause Over temperature Impact User-defined. Action Switch off power, check 3.1.347 198088024 Voltage abnormity Alarm Information l l l l Alarm code: 198088024 Name: Voltage abnormity Alarm severity: Minor Alarm type: Equipment alarm Alarm Description Voltage abnormity Alarm Cause Voltage abnormity Impact User-defined. Action Check power 3.1.348 198088025 Abis link change alarm Alarm Information l Alarm code: 198088025 3-232 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms l l l Name: Abis link change alarm Alarm severity: Warning Alarm type: Equipment alarm Alarm Description Abis link change alarm Alarm Cause Abis link on the earth surface is broken, then the service of satellite-backup site changes to the satellite abis link Impact This fault has no impact on a service if the service is successfully switched over. Action check the abis link on the earth surface, and restore it as soon as possible 3.1.349 198088026 IPOE uplink and downlink jam alarm Alarm Information l l l l Alarm code: 198088026 Name: IPOE uplink and downlink jam alarm Alarm severity: Warning Alarm type: Equipment alarm Alarm Description IPOE uplink and downlink jam alarm Alarm Cause IPOE site detect the jam of uplink and downlin Impact Service quality degrades or even the service is interrupted. Action check the transmission line 3-233 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 3.1.350 198088027 DIP E1 rack, rack type error Alarm Information l l l l Alarm code: 198088027 Name: DIP E1 rack, rack type error Alarm severity: Warning Alarm type: Equipment alarm Alarm Description DIP E1 rack, rack type error Alarm Cause No. 15 to 12 bits of E1 rack DIP, rack type error Impact A link may fail to be established after the E1 rack is rebooted. Action check E1 rack No. 15 to 12 bits of the DIP 3.1.351 198088028 DIP E1 rack, rack number error Alarm Information l l l l Alarm code: 198088028 Name: DIP E1 rack, rack number error Alarm severity: Warning Alarm type: Equipment alarm Alarm Description DIP E1 rack, rack number error Alarm Cause No. 11 to 10 bits of E1 rack, rack number error Impact A link may fail to be established after the E1 rack is rebooted. 3-234 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Action check E1 rack No. 11 to 10 bits of the DIP 3.1.352 198088029 DIP E1 rack,slave rack 1 port error Alarm Information l l l l Alarm code: 198088029 Name: DIP E1 rack,slave rack 1 port error Alarm severity: Warning Alarm type: Equipment alarm Alarm Description DIP E1 rack,slave rack 1 port error Alarm Cause No. 9 to 8 bits of E1 rack, slave rack 1 port error Impact Slave rack 1 of the E1 BTS may fail to operate properly. Action check E1 rack No. 9 to 8 bits of the DIP 3.1.353 198088030 DIP E1 rack,slave rack 2 port error Alarm Information l l l l Alarm code: 198088030 Name: DIP E1 rack,slave rack 2 port error Alarm severity: Warning Alarm type: Equipment alarm Alarm Description DIP E1 rack,slave rack 2 port error Alarm Cause No. 7 to 6 bits of E1 rack, slave rack 2 port error 3-235 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Impact Slave rack 2 of the E1 BTS may fail to operate properly. Action check E1 rack No. 7 to 6 bits of the DIP 3.1.354 198088031 DIP E1 rack,satellite back up flag error Alarm Information l l l l Alarm code: 198088031 Name: DIP E1 rack,satellite back up flag error Alarm severity: Warning Alarm type: Equipment alarm Alarm Description DIP E1 rack,satellite back up flag error Alarm Cause No. 5 bit of E1 rack, satellite back up flag error Impact The backup satellite link of the E1 BTS may fail to operate properly. Action check E1 rack No. 5 bit of the DIP 3.1.355 198088032 DIP E1 rack,oam time slot error Alarm Information l l l l Alarm code: 198088032 Name: DIP E1 rack,oam time slot error Alarm severity: Warning Alarm type: Equipment alarm Alarm Description DIP E1 rack,oam time slot error 3-236 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Alarm Cause No. 4 to 0 bits of E1 rack, oam time slot error Impact A link may fail to be established after the E1 rack is rebooted. Action check E1 rack No. 4 to 0 bits of the DIP 3.1.356 198088033 DIP IP rack,access mode error(IP or IPOE) Alarm Information l l l l Alarm code: 198088033 Name: DIP IP rack,access mode error(IP or IPOE) Alarm severity: Warning Alarm type: Equipment alarm Alarm Description DIP IP rack,access mode error(IP or IPOE) Alarm Cause No. 15 to 14 bits of IP rack, access mode error( IP or IPOE) Impact A link may fail to be established after the IP rack is rebooted. Action check IP rack No. 15 to 14 bits of the DIP 3.1.357 198088034 DIP IP rack,rack number error Alarm Information l l l l Alarm code: 198088034 Name: DIP IP rack,rack number error Alarm severity: Warning Alarm type: Equipment alarm 3-237 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Alarm Description DIP IP rack,rack number error Alarm Cause No. 13 to 12 bits of IP rack, rack number error Impact A link may fail to be established after the IP rack is rebooted. Action check IP rack No. 13 to 12 bits of the DIP 3.1.358 198088035 DIP IP rack,site number error Alarm Information l l l l Alarm code: 198088035 Name: DIP IP rack,site number error Alarm severity: Warning Alarm type: Equipment alarm Alarm Description DIP IP rack,site number error Alarm Cause No. 11to 0 bits of IP rack, site number error Impact A link may fail to be established after the IP rack is rebooted. Action check IP rack No. 11 to 0 bits of the DIP 3.1.359 198088036 DIP IP rack,sequence number error Alarm Information l Alarm code: 198088036 3-238 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms l l l Name: DIP IP rack,sequence number error Alarm severity: Warning Alarm type: Equipment alarm Alarm Description DIP IP rack,sequence number error Alarm Cause IP rack, sequence number configured on NMS is error Impact A link may fail to be established after the IP rack is rebooted. Action ON NMS, check the sequence number of the IP site 3.1.360 198088037 Mains power failure alarm Alarm Information l l l l Alarm code: 198088037 Name: Mains power failure alarm Alarm severity: Major Alarm type: Equipment alarm Alarm Description Mains power failure alarm Alarm Cause AC mains failure Impact User-defined. Action check AC 3-239 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 3.1.361 198088038 Alarm of the trx's down link LRC failed Alarm Information l l l l Alarm code: 198088038 Name: Alarm of the trx's down link LRC failed Alarm severity: Minor Alarm type: Equipment alarm Alarm Description the LRC of the PLL parameter failed Alarm Cause the parameter FPGA received is abnormal, or the channel of McBSP is abnormal. Impact The RF phase-lock loop is unlocked. Action Change another DTRU 3.2 Communication Alarm 3.2.1 198022784 BFD Session Interrupted Alarm Information Code: 198022784 Name: BFD Session Interrupted Severity: Minor Type: Communication alarm Alarm Description BFD session is down 3-240 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Alarm Cause 1. The network cable connection on relevant equipment (including local/intermediate/opposite equipment) is loose or disconnected. 2. Intermediate equipment is faulty. 3. Opposite equipment is faulty. 4. Local equipment is faulty. 5. Configuration related to the BFD session is incorrect. Impact All services on the path relating to the BFD session will be switched to the standby path. Service interruption will occur if no standby path exists. Action Check alarm details on the NMS Alarm Management interface to find the source address and the destination address of the BFD session. The source address refers to the address of local equipment. The destination address refers to the address of the opposite BFD session equipment. 1. Check the status of the line card at the local end. If the line card restarts repeatedly, replace it and power on. 2. Check the physical connection between the BFD session-related port and the local line card. If the connection is loose or broken, tighten or replace the cable. If the port indicator is on, it means the physical connection is normal. 3. Ping intermediate and termination equipment in turn with correct IP address. i. Telnet to the interface board to check the link by making a ping test. For example, if the destination address is 2.2.2.10, enter the following command in the telnet interface. brs_ping_b "2.2.2.10" ii. Wait for 5 seconds, and then enter the next command. BrsShowLog "ICMP" a. If "PING===>destine 2.2.2.10 timeout" displays on the screen, it means the response times out. b. If "ping_receive:Reply from 2.2.2.10: bytes=60 time<1ms" displays on the screen, it means the link is normal. iii. In case of timeout, check if the related route and address are configured correctly. If not, correct the reconfiguration and do a ping test again. iv. If the route/address is configured correctly but the repsonse still times out, it means a link is broken or the intermediate equipment is faulty. In this case, check to see if there is any broken network cable, loose connection or abnormal equipment along the BFD session path. If yes, take necessary actions, such as replacing the broken cable, tightening the connection, or repairing or replacing the fault equipment, to solve the problem. 4. If the ping test indicates that packets can be received and sent normally at both ends, check to see if the BFD session at both ends is configured correctly by performing the following steps: i. Check the configuration of BFD session on the NMS Configuration Management interface to ensure the BFD switch is in "enabled" status. ii. Make sure that the BFD session is configured with the same working mode at both sides. iii. Make sure that at least one device plays an "active" role for the BFD session. 3-241 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference iv. Make sure that the BFD session exists at both ends, and that the source and the destination IP addresses are matched. v. Make sure that the hop mode (single hop/multi-hop) is consistent at both ends. vi. Make sure that the authentication information is consistent at both ends. 5. Reboot the board where the interface is located. 3.2.2 198066029 PPP link broken Alarm Information Code: 198066029 Name: PPP link broken Severity: Major Type: Communication alarm Alarm Description PPP_UID Link Down Alarm Cause 1. The alarm occurs in PPP port creating, modifying, deleting when PPP port is created by command. 2. The alarm occurs once in PPP port during board power-on, and recovers after successful PPP negotiation. 3. Physical link is down, or link transmission quality is poor. 4. Adjustment of PPP link parameter leads to link re-negotiation, causing the alarm. Impact This will cause disconnection of user plane data and services. Action Check alarm details on the NMS Alarm Management interface to find the faulty PPP port ID. 1. Check the cable connections at both ends to see if they are loose or broken. If yes, tighten the connection or replace the broken cable. 2. Refer to the networking plan to check if the E1 cable is correctly connected. 3. Click IPOverE1 Configuration on the NMS Configuration Management interface to check E1 ID and time slot. Make sure that the time slot configuration is consistent at both ends. 4. Check PPP parameters on the NMS Configuration Management interface to ensure that the configuration is consistent at both ends. 5. Check the connection relation of DT and EIPI on the NMS Configuration Management interface to ensure that the PPP port configuration is consistent at both ends. 3-242 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms 3.2.3 198066026 Association path broken Alarm Information Code: 198066026 Name: Association path broken Severity: Major Type: Communication alarm Alarm Description Association path broken Alarm Cause 1. SCTP link is broken 2. Control plane path in NE is interrupted. 3. Opposite equipment is faulty. 4. The route to remote address is lost. Impact If multiple paths are available for the association and there exists normal path, relevant services will not be affected. If merely one path is available for the association, all services on the association is down. Action On NMS fault management interface, view alarm Details, where information of association ID, local address, and remote address is given. 1. On NMS configuration management interface (static route), query the route information of the remote address. Locate the out port according to the route information. Check if network cable of the out port is disconnected or loose. If yes, unplug and plug the cable or replace the cable. 2. On NMS configuration management interface (SCTP association configuration), query the ID of the module where the association is located. Check if the following alarm occurs in the relevant board. If yes, refer to the corresponding alarm handling suggestion. Related alarm: 198066003 Control plane communication abnormal between board and its home module 3. On NMS configuration management interface (static route), query if the route to the remote address of the association is configured. If not, add the configuration. 4. Check the intermediate equipment on association path. If the routes to local address and remote address of the association are not configured, add the configuration according to equipment operation manual. 5. Check at opposite end if the route to the local address of the association is configured. If not, add the configuration. 3-243 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 6. Check if the opposite equipment is faulty. If yes, troubleshoot at opposite end. 3.2.4 198029953 The Ethernet port state is OAM loop back Alarm Information Code: 198029953 Name: The Ethernet port state is OAM loop back Severity: Minor Type: Communication alarm Alarm Description The Ethernet port state is OAM loop back Alarm Cause The local port state is loop back because the peer port starts Ethernet OAM loop back request of 802.3ah. Impact The Ethernet link which is in loop back test can't bear service data. Action Check if the peer port has started Ethernet OAM loop back test. If yes, stop it, if no, disable local port Ethernet OAM. 3.2.5 198005666 The number of the error packets from MAC port exceeds the threshold Alarm Information Code: 198005666 Name: The number of the error packets from MAC port exceeds the threshold Severity: Minor Type: Communication alarm Alarm Description The number of the error packets from MAC port exceeds the threshold 3-244 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Alarm Cause The number of the error packets from MAC port exceeds the threshold. Impact The MAC port is unavailable or the flow is limited. Action 1.Check whether the connection between this port and the peer port is correct. Y->Go to "2" N->Check whether the cable connecting two ports is damaged. It is recommended to replace a new cable. If the alarm disappears: Y-> End, N-> Go to "2". 2.Try to replace the network interface on the peer end and then check if the alarm disappears. Y->End. N->Go to "3" 3.Try to replace the board or the network interface on the local end and then check if the alarm disappears. Y->End. N->Please contact the next level of maintenance support. 3.2.6 198000519 Trunk error Alarm Information Code: 198000519 Name: Trunk error Severity: Major Type: Communication alarm Alarm Description Trunk error 3-245 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Alarm Cause 1. The receiving cable of local trunk equipment is faulty. The cable is disconnected, or cable connector is broken. 2. The transmitting cable of opposite trunk equipment is faulty. The cable is disconnected, or cable connector is broken. 3. Trunk transmission line is faulty. The local DDF and equipment are not properly connected. 4. Operation of LOS insertion is operated at opposite trunk equipment. Manual inset alarm operation is performed in diagnostic test. Impact The trunk equipment fails to work normally. All services based on the trunk are interrupted. Action 1. Check whether the alarm is caused by local end or opposite end via meter measurement or loop test. Meter Measurement Use a trunk test meter to test whether the trunk receiving signals at local end are normal. If yes, fault might lie in local equipment. If no, troubleshoot at opposite end. Loop test Perform trunk self-loop at local end. If the alarm persists, fault might lie in local equipment. If the alarm disappears, troubleshoot at opposite end. 2. Replace trunk cable. 3. Replace the board. 3.2.7 198000520 Trunk abnormal Alarm Information Code: 198000520 Name: Trunk abnormal Severity: Major Type: Communication alarm Alarm Description Trunk abnormal 3-246 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Alarm Cause 1. Trunk frame formats at local end and at opposite end are inconsistent. 2. The transmitting end of opposite trunk equipment is faulty. 3. Local trunk equipment is faulty. 4. Equipment grounding at both ends is bad. 5. Impedance mismatch occurs. Impact All services based on the trunk are interrupted. Action Alarm details are displayed in NMS Alarm Management interface, where fault type is given. You can easily find handling suggestions according to the fault type. The handling suggestions for each fault type are described as below: 1.Loss of E1 trunk frame, loss of E1 trunk multi-frame, E1 trunk alarm indication i. In NMS Configuration Management interface, right click the board and select Subunit Configuration to check whether frame format at both ends is the same. ii. In NMS Configuration Management interface, right click the board and select Subunit Configuration to check whether impedance is correct. iii. Check whether the grounding at both ends is proper. iv. If possible, locate alarm position, either at local end or at opposite end, by means of measurement instrument, loopback test, or board/cable replacement. 2. E1 trunk receives an alarm indication from opposite end. Check the alarm status of opposite end. Because the alarm indication is sent from opposite end, please solve the opposite-end problem first. 3.2.8 198015617 Some frames Received by FE/GE/ATM/MP/POS/E1 Port are faulty Alarm Information Code: 198015617 Name: Some frames Received by FE/GE/ATM/MP/POS/E1 Port are faulty Severity: Minor Type: Communication alarm Alarm Description The number of hardware error frames that the port received during specified time exceeds the threshold 3-247 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Alarm Cause 1. The network connected with FE/GE/ATM/MP/POS/E1 port is abnormal. 2. The board is in abnormal status. 3. Board hardware is faulty. For example, the network processor sub card is not tightly inserted. 4. Other board hardware faults. Impact Datagram reception of the board is affected. The service on this port might be unstable. Worst of all, all services on the board might be interrupted. Action 1. Unplug and plug port fibber/network cable. 2. Replace port fibber/network cable. 3. Reset the board. 4. Unplug and plug board. 5. Replace the board. 3.2.9 198015618 Faulty frames received by port over threshold Alarm Information Code: 198015618 Name: Faulty frames received by port over threshold Severity: Minor Type: Communication alarm Alarm Description The number of hardware error frames that the port received during specified time exceeds the threshold Alarm Cause 1. Network status of FE/GE/ATM/MP/POS/E1 port is abnormal. 2. Board hardware faults. 3. Other faults of the board cause faulty FE/GE/ATM/MP/POS/E1 reception. 4. Network processor sub-card which has worked normally is loose. Impact Datagram reception of the board is affected. The service on the board might be unstable. 3-248 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Action 1. Pull out and insert the fiber/network cables to check if the fault is eliminated. Y-> Finish the alarm handling. N-> go to "2". 2. Replace fiber/network cables to check if the fault is eliminated. Y-> Finish the alarm handling. N-> go to "3". 3. Restart the board to check if the fault is eliminated. Y-> Finish the alarm handling. N-> go to "4". 4. Pull out/insert the board to check if the fault is eliminated. Y-> Finish the alarm handling. N-> go to "5". 5. Replace the board to check if the fault is eliminated. Y-> Finish the alarm handling. N-> For other reasons, please contact the next level of maintenance support. 3.2.10 198015873 PSN board is sending out incorrect frames Alarm Information Code: 198015873 Name: PSN board is sending out incorrect frames Severity: Major Type: Communication alarm Alarm Description The number of frames of CSIX horizontal parity check error received during specified time exceeds the threshold. Alarm Cause 1. PSN board in the same shelf is abnormal. 2. PSN board is faulty Impact If the fault lies in PSN board, service of the entire RNC NE will become unstable. If the alarm persists, all services will be interrupted. If the fault lies in the board where the alarm is declared, only the services on this board are affected. 3-249 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Action 1. Check if the following alarm exists in PSN board at the same shelf. If yes, refer to the corresponding alarm handling suggestion. Related alarm: 198019456 All high-speed links between line card and package switching board are out of synchronism 2. Unplug and plug board. 3. Replace board. 3.2.11 198003841 The control plane retransmission ratio over the threshold Alarm Information Code: 198003841 Name: The control plane retransmission ratio over the threshold Severity: Major Type: Communication alarm Alarm Description The RUDP of the control plane retransmission ratio over the threshold Alarm Cause There are some badly-touched boards in the system environment and the retransfer-ratio of RUDP packets increases. Impact The master board will change when slave is exist. Action Make records of the alarm information and contact the next level of maintenance support. 3.2.12 198005651 IP / MAC address conflict Alarm Information Code: 198005651 Name: IP / MAC address conflict 3-250 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Severity: Major Type: Communication alarm Alarm Description IP/MAC address conflict when OSS detects control plane Alarm Cause 1. Board has rebooted and MAC address is incorrect. 2. Board has recalculated the MAC address, which is incorrect. 3. Addition of new shelf on the rack that has the same DIP settings as the other shelf. Impact If IPMAC conflicts, control plane communication may become abnormal. For the board that has been powered on, packets may be lost and services are unstable. In serious situation, link interruption may occur and all services borne on the board will be interrupted. For the board that is being powered on, the board may reset repeatedly, and services can not be accessed. Action 1. Unplug and plug the board. 2. Compare 2 DIP switches on 2 backplane boards, one is related to the board, the other is related to OMP board. If the 2 DIP switches have different settings, please correct the settings to keep consistency. Reset the relevant boards after setting. 3. Reset the board. 3.2.13 198066003 Control plane communication is abnormal between board and its home module Alarm Information Code: 198066003 Name: Control plane communication is abnormal between board and its home module Severity: Minor Type: Communication alarm Alarm Description OSS communication link off between pp and its mp 3-251 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Alarm Cause 1. The board is not in position. 2. The board is blocked. 3. The inserted board is different from board configuration. 4. The board is faulty. 5. The control plane communication is abnormal. 6. The board is reset. Impact The services carried by the board are interrupted. Action 1. Check whether the board is in position. If not, insert the board. 2. Check whether the board is in blocked status. If yes, unblock the board. 3. Check whether the inserted board is the same as the configured board. If not, insert a correct board. 4. Reset the board. Wait for the board to be powered on. 5. Replace the board. 6. Replace the board slot. 7. Replace the UIM/GUIM/GUIM2 board of the same shelf. 3.2.14 198005378 Board HW Error Alarm Information Code: 198005378 Name: Board HW Error Severity: Major Type: Communication alarm Alarm Description Board HW loop back test fails Alarm Cause 1. Clock is not synchronous. 2. Either the board or the slot has a hardware fault. Impact HW connection is affected and services carried over this HW are interrupted. 3-252 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Action 1. Check the local board for the Related Alarms. Perform the recommended solution to process the possible alarms. Related Alarms: 198001286 Loss of clock when input to board 198005646 Phase-lock loop unlock 2. Check the clock board for the Related Alarms. Perform the recommended solution to process the possible alarms. Related Alarms: 198026133 Output clock lost 198026129 Clock reference source lost (Level 1 alarm) 198026128 Clock reference source lost (Level 2 alarm) 198026127 Clock reference source lost (Level 3 alarm) 3. Open the Configuration Management window and check whether the SDTB/SDTB2 has configured APS while the active/standby board is configure. How to check APS protection configuration: open the rack map on the Configuration Management window, find the SDTB/SDTB2 board, right click to pop up shortcut menu, and select Optical port APS Protection. 4. Replace the board. 5. Replace the slot. 6. Replace the UIM/GUIM in the same shelf. 3.2.15 198066004 Control plane communication is abnormal between MP and OMP Alarm Information Code: 198066004 Name: Control plane communication is abnormal between MP and OMP Severity: Major Type: Communication alarm Alarm Description communication link off between mp and omp Alarm Cause 1. The board is not in position. 2. The board is faulty. 3. The control plane communication is abnormal. 4. The board resets. 3-253 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Impact The board is blocked so that it can not provide functions. Furthermore, all services under the relevant module become unavailable. Action 1. Check if the board is in position. If not, insert the board. 2. Reset the board. Wait for the board to be powered on. 3. Replace the board. 4. Replace the board slot. 5. Replace the UIM/GUIM/GUIM2 board in the same shelf. 3.2.16 198005382 Communication between power board and OMP is abnormal Alarm Information Code: 198005382 Name: Communication between power board and OMP is abnormal Severity: Major Type: Communication alarm Alarm Description The RS485 of power board communicate link break Alarm Cause 1. The power board is not connected to the OMP or the connection is wrong. 2. The power board locates in a rack. The configured rack number is different from that where DIP switch of the power board locates. Impact The system can not monitor the status of power supply and environmental situation. However, there is no impact on services. Action 1. Reconnect the serial cable between the power board and OMP. 2. Make sure the rack number configured for the rack in which this power board locates is consistent with the rack number switch set for the power board. 3-254 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms 3.2.17 198005397 Communication of RAWMACIP channel is abnormal Alarm Information Code: 198005397 Name: Communication of RAWMACIP channel is abnormal Severity: Major Type: Communication alarm Alarm Description Board RAWMACIP communication abnormal Alarm Cause 1. The CPU usage of the UIM/GUIM/GUIM2 in the shelf is too high. 2. The service media stream exceeds the threshold. 3. The hardware is faulty. Impact The channel between user plane processing board and signaling processing board is abnormal. This causes degradation of QoS. In serious situation, services will be interrupted. Action 1. In NMS Alarm Management interface, check whether the UIM/GUIM board of the same shelf has a relevant alarm. If yes, please solve the problem according to corresponding handling suggestions. Related alarm: 198002560 Board CPU overloaded 2. Replace the board. 3. Replace the UIM/GUIM of the same shelf. 4. Replace the slot. 3.2.18 198005401 Test packet check abnormal Alarm Information Code: 198005401 Name: Test packet check abnormal Severity: Major Type: Communication alarm 3-255 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Alarm Description Test packet check abnormal,test type is decided by additional info Alarm Cause 1. The board is faulty. 2. The line from UIM/GUIM/GUIM2 to GLI is abnormal. Impact Service transfer at medial plane is affected. The alarm details include fault type. Each fault type has different impacts on the system. 1. If fault type is "ATM abnormal", the ATM board can not provide normal ATM services. Thus, services carried by the board is interrupted. 2. If fault type is "L1 switch abnormal", it indicates that media plane communication is abnormal. This causes all services carried on the shelf to be interrupted. Action Alarm details are displayed in NMS Alarm Management interface, where fault type is given. You can easily find handling suggestions according to the fault type. The handling suggestions for each type are described as below. 1. Fault type: ATM abnormal The internal related chip link of ATM processing board is abnormal. In this case, replace the board. 2. Fault type: L1 switch abnormal The L1 media plane switching from UIM/GUIM/GUIM2 to GLI is abnormal. This is usually caused by abnormal link between UIM/GUIM/GUIM2 and GLI. In this case, reconnect the cable between UIM/GUIM/GUIM2 and GLI, or replace the cable. If optical fiber is used, replace the optical module. 3.2.19 198005122 Loss of Active/standby communication link Alarm Information Code: 198005122 Name: Loss of Active/standby communication link Severity: Minor Type: Communication alarm Alarm Description The control plane communication link between Master and Slave Boards is broken 3-256 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Alarm Cause 1. The board is configured to be in active/standby mode, but the mate board is not in position. 2. Hardware Problem. Impact The active board can not communicate with the standby board. As a result, active/standby changeover operation fails. There is no impact on services. Action 1. Make sure the board is configured backup mode, and the master and slave boards are firmly in place. 2. Check the opposite board for the related alarms. If there are related alarms,Perform the recommended solution to process the possible alarms. Description: 198066070, The board is offline or the CPU is in reset status for a long time 3. Replace the opposite board. 4. Change the slots of both the master and slave boards. 3.2.20 198005126 Incorrect FE Routing Connection Alarm Information Code: 198005126 Name: Incorrect FE Routing Connection Severity: Critical Type: Communication alarm Alarm Description The ports on the opposite board connected with a couple of ports on the local board are not paired ports, or FE-C3/4 on RUIM1 backcard receives link detecting packets. Alarm Cause 1. FE-C3/4 is used for FE routing port when RUIM1 rear board is used. 2. When CHUB is connected to UIM/GUIM/GUIM2, CHUB rear card (RCHUB1/RCHUB2) uses discrete ports (e.g. port1/port3) to connect UIM rear card. 3. When UIM/GUIM/GUIM2 is connected to UIM/GUIM/GUIM2 CHUB, connections used for FE routing connection are not in pairs (e.g.FE-C2/4). 4. When UIM is connected to UIM/CHUB, only one cable is used for FE inter-connection. 3-257 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Impact Control plane routing is disconnected; ports are switched over in cycle; all services on this shelf are interrupted. Action Reconnect the FE wire. 1. If the UIM board on the BUSN shelf uses RUIM1 backcard, make sure FE-C1/2 port is used for routing port. 2. If the GUIM/GUIM2 board is on BGSN shelf, make sure FE1 and FE2 ports are used as routing ports. 3. If TRUNK mode is used, numerous FE ports make up of a TRUNK port for cascaded connection. In this case, make sure the both ends are paired ports. If the boards of the local board or the opposite board are not paired port, please reconnect the FE wire and make sure the both ends are used paired ports. Here is an example of connection method: i. When CHUB is connected with UIM/GUIM/GUIM2, the connecting wire on RCHUB1/RCHUB2 of CHUB backcard must be used continuous ports ( such as port1/port2 pair, port3/port4 pair, port5/port6 pair, port7/port8 pair ) to connect with the pairs on the UIM/GUIM/GUIM2 backcard. ii. When UIM is connected with UIM/GUIM/GUIM2/CHUB, the ports on UIM backcard must be used as paired .If RUIM1 backcard is used, then two FE-C1/2 ports must be used for FE routing ports; if RUIM2/RUIM3 backcard is used, then use FE1/FE2 pair, FE3/FE4 pair or FE5/FE6 pair for the FE routing ports. iii. When GUIM/GUIM2 is connected with UIM/GUIM/GUIM2/CHUB, the ports on GUIM/GUIM2 backcard must be used as pair, i. e. , FE1 and FE2 must be used for FE routing ports. 3.2.21 198005127 FE Link Error Alarm Alarm Information Code: 198005127 Name: FE Link Error Alarm Severity: Minor Type: Communication alarm Alarm Description In a pair of FE port,one is link ok but another is link error, then the link error port need to be reported alarm . 3-258 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Alarm Cause 1. In a pair of FE ports, one has normal link but the other has link error. 2. The hardware is faulty. Impact Because one FE port has normal control plane link, services are not affected. However if this port is faulty, services can not be switched to the other port, leading to service interruption. Action 1. Check if only one cable is used to connect the port pair of the rear board to the peer-end FE port. Ensure that both cables are connected to the peer end. 2. Reconnect the cables or replace the cables. 3. Replace the rear board. 4. Replace the board. 3.2.22 198005128 Duplicate rack and shelf Alarm Information Code: 198005128 Name: Duplicate rack and shelf Severity: Minor Type: Communication alarm Alarm Description Duplicate rack and shelf Alarm Cause Shelf connect to the system with duplicate physical ID Impact Boards in the shelf which power-on later power-on failure. Action 1. Check whether two shelf with same physical ID exists. Modify the switch of one of the two shelfs and reset the shelf and board if such connection exists. 2. Check if the board link to the same board by different link type. Remove one of link type and reset the board if such connection exists. 3-259 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 3.2.23 198066005 SCCP subsystem unavailable Alarm Information Code: 198066005 Name: SCCP subsystem unavailable Severity: Minor Type: Communication alarm Alarm Description SCCP subsystem unavailable Alarm Cause 1. From the perspective of A, remote signaling point subsystem is out of service. 2. From the perspective of A, remote signaling point is inaccessible. 3. Remote subsystem (for B) is configured at A end, but the corresponding local subsystem (for B) is not configured at B end. 4. Local subsystem (for B) is blocked at B end. 5. From the perspective of A, SCCP user is not configured in remote MTP3 or M3UA user configuration. Impact Signaling data can not be sent to/received from the relevant subsystem. New service can not access to the corresponding office. And existing services are interrupted abnormally. Action 1. Check whether there is an office (the office that corresponds to the subsystem) inaccessible alarm. If yes, solve the problem according to corresponding handling suggestion. Related alarms: i. 198066010 MTP3 office inaccessible ii. 198066014 M3UA office inaccessible 2. Unblock the subsystem in dynamic data management. 3. In NMS Configuration Management interface, check the configuration of signaling point code (for A) at A end. Is SCCP user included in user type configuration. If no, add the configuration. Meanwhile, check the corresponding configuration at B end. 4. Check whether the status of signaling point subsystem (for B) is available at B end. If no, the signaling point subsystem at B end must be out of service. Try to find the reason for this abnormal status. 5. Check whether the signaling point subsystem (for B) is configured at B end. If no, add the configuration at B end. 3-260 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms 3.2.24 198066010 MTP3 Signalling Point Inaccessible Alarm Information Code: 198066010 Name: MTP3 Signalling Point Inaccessible Severity: Major Type: Communication alarm Alarm Description Alarm of office inaccessible from MTP3 Alarm Cause 1. No service link exists in the office route. 2. The MTP3 signaling network management message TransFer Prohibit(TFP) is received. Impact UE fails to receive/transmit messages from/to the relevant office. New services can not be accessed to this office, and existing services are interrupted abnormally. Action 1. Check whether there is an unavailable link alarm. If yes, please solve the problem according to corresponding handling suggestions. Related alarm: 198066011 MTP3 link unavailable 2. Check whether the configuration of office and link at opposite end is correct. 3.2.25 198066011 MTP3 link unavailable Alarm Information Code: 198066011 Name: MTP3 link unavailable Severity: Minor Type: Communication alarm Alarm Description Alarm of link unavailability 3-261 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Alarm Cause 1. Physical link at bottom layer is broken or link quality is poor. 2. Link test fails. 3. This link is deactivated in dynamic data management. 4. The opposite end has released this link. 5. SMP or SPB/SPB2/APBE/APBE2 board resets Impact If several MTP3 links are available for the office, services will not be affected. In the case of heavy traffic, link congestion may occur, leading to loss of packets/calls and decreased PS call access rate. If merely one link is available to the destination signalling point, the office may become inaccessible. UE fails to receive/transmit messages from/to the relevant office. New services can not be accessed to this office, and existing services are interrupted abnormally. Action 1. IN NMS Configuration Management interface, click Signalling Link Configuration to check PVC configuration. Make sure that the configuration of CVPI and CVCI should be the same at both ends. 2. In Dynamic Data Management, check link status. If it is interrupted and connected now and then, it means the link unavailability is caused by MTP3 link test failure. 1) In NMS Configuration Management interface, check the configuration of signalling point code at both ends. Ensure that the configuration is consistent at both ends. 2) In NMS Configuration Management interface, check the configuration of signalling link at both ends. Ensure that the configuration of SLC (Signalling Link Code) is consistent at both ends. 3. Re-activate the link in Dynamic Data Management. 4. Check board status. If it is abnormal, reset or replace the board. 5. The opposite end has released the relevant link. Ask the opposite end to deal with the alarm as link unavailable. 3.2.26 198066014 M3UA Signalling Point Inaccessible Alarm Information Code: 198066014 Name: M3UA Signalling Point Inaccessible Severity: Major Type: Communication alarm Alarm Description Alarm of office inaccessible from M3UA 3-262 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Alarm Cause 1. Association link is broken or application server (AS) is not in serving status. 2. M3UA office is inaccessible because the remote office gives a DUNS (destination signalling point unavailable) report. Impact UE fails to receive/transmit messages from/to the relevant office. New services can not be accessed to this office, and existing services are interrupted abnormally. Action 1. Check whether there is an association link broken alarm. If yes, please solve the problem according to corresponding handling suggestions. Related alarm: 198066019 Association link broken 2. In NMS Configuration Management interface, view AS Static Information to check whether a routing context exists. If yes, view the relevant configuration such as routing context ID, AS ID and AS service mode. The correct configuration is described below. i. The routing context ID and AS service mode must be the same at both ends. ii. AS ID must meet the following requirements: if ASP is configured for local end, SGP should be configured for opposite end; if IPSP client is configured for local end, IPSP server should be configured for opposite end. 3. Re-activate the ASP in Dynamic Data Management. 4. Check whether the configuration of relevant office is correct at opposite end. 3.2.27 198066019 Association link broken Alarm Information Code: 198066019 Name: Association link broken Severity: Major Type: Communication alarm Alarm Description Association link broken 3-263 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Alarm Cause 1. The association is released in dynamic data management. 2. Association configuration is modified at local end. 3. Association is released at opposite end. 4. Bottom layer link is faulty. Impact If several association links are available to the destination office, service will not be affected. In the case of heavy traffic, congestion of available association(s) might occur, leading to upper layer call loss or increasing PS call access failures. If merely one association link is available to the destination office, the office might become inaccessible. Reception and sending of messages from/to the relevant office fail. Access of new services under this office fails, and abnormal release of ongoing services occurs. Action 1. Establish the association in dynamic data management. 2. On NMS configuration management interface, check ASP configuration at local end and opposite end. Checking items include protocol type of SCTP association, SMP module No, local IP address, local port No., remote IP address, remote port No., the number of in/out streams. If the configuration at both ends is inconsistent, modify configuration to keep consistency. 3. Ping the opposite board address to see if the network cable or other intermediate link is faulty. Replace the cable if ping fails. 4. Check if the association is released at opposite end. If yes, troubleshoot according to the corresponding cause. 3.2.28 198005129 Ethernet port loop back error Alarm Information Code: 198005129 Name: Ethernet port loop back error Severity: Minor Type: Communication alarm Alarm Description Ethernet port loop back error Alarm Cause Ethernet port loop back occurs. 3-264 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Impact There is a fault of the network in the system. Action 1. Check alarm info of the board. 1) Check if the debug port loops back. Y->Check the HUB or other device linked to the debug port. If there is loop back, destroy the loop back and check if the alarm restored. Y-> The troubleshooting completes. N-> go to "2)". N->No fault of the debug port, go to "2)". 2) Check if the port which linked to shelves loops back. Y->Check if the connection between shelves is incorrect. Y->Correct the connection and check if the alarm restored. Y->The troubleshooting completes. N-> go to "2". N->No fault of the port linked to shelves, go to "2". 2. Make records of the alarm information and contact the next level of maintenance support. 3.2.29 198031744 IPD session interrupted Alarm Information Code: 198031744 Name: IPD session interrupted Severity: Minor Type: Communication alarm Alarm Description IPD session is down Alarm Cause 1. The network cable connection on relevant equipment (including local/intermediate/opposite equipment) is loose or disconnected. 2. Intermediate equipment is faulty. 3. Opposite equipment is faulty. 4. Local equipment is faulty. 5. Configuration related to the IPD session is incorrect. Impact All services on the path relating to the BFD session will be switched to the standby path. Service interruption will occur if no standby path exists. 3-265 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Action Check alarm details on the NMS Alarm Management interface to find the source address and the destination address of the BFD session. The source address refers to the address of local equipment. The destination address refers to the address of the opposite IPD session equipment. 1. Check the status of the line card at the local end. If the line card restarts repeatedly, replace it and power on. 2. Check the physical connection between the IPD session-related port and the local line card. If the connection is loose or broken, tighten or replace the cable. If the port indicator is on, it means the physical connection is normal. 3. Ping intermediate and termination equipment in turn with correct IP address. i. Telnet to the interface board to check the link by making a ping test. For example, if the destination address is 2.2.2.10, enter the following command in the telnet interface. brs_ping_b "2.2.2.10" ii. Wait for 5 seconds, and then enter the next command. BrsShowLog "ICMP" a. If "PING===>destine 2.2.2.10 timeout" displays on the screen, it means the response times out. b. If "ping_receive:Reply from 2.2.2.10: bytes=60 time<1ms" displays on the screen, it means the link is normal. iii. In case of timeout, check if the related route and address are configured correctly. If not, correct the reconfiguration and do a ping test again. iv. If the route/address is configured correctly but the response still times out, it means a link is broken or the intermediate equipment is faulty. In this case, check to see if there is any broken network cable, loose connection or abnormal equipment along the IPD session path. If yes, take necessary actions, such as replacing the broken cable, tightening the connection, or repairing or replacing the fault equipment, to solve the problem. 4. If the ping test indicates that packets can be received and sent normally at both ends, make sure that the IPD session exists at the local end, and that the source and the destination IP addresses are matched. 5. Reboot the board where the interface is located. 3.2.30 198105021 IP channel of Iub interface breaks down Alarm Information Code: 198105021 Name: IP channel of Iub interface breaks down Severity: Minor Type: Communication alarm 3-266 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Alarm Description The base station controller that has the "MultiPath Protection on Iub Interface" function enabled detects that the IP service channel on the Iub interface is unavailable or the operation and maintenance channel on the Iub interface is unavailable. Alarm Cause l The bottom-layer transmission is faulty, for example, the physical connection is broken. l The configuration is not correct. l The transport quality is degraded (for IP over Ethernet-based channels, the base station controller detects that the packet loss rate is larger than 25 percent or receives less than three keepalive packets consecutively. For IP over PPP-based channels, the base station controller detects that the packet loss rate is larger than 70 percent or receives less than seven keepalive packets consecutively). l The hardware of the interface board on the local or peer end is faulty. Impact Related services and the operation and maintenance system may select another available IP channel to transport data. If no available channel exists, services may be interrupted, or the connection between the base station and network management system is broken. Action 1. Check whether the following parameters are set in accordance with actual requirements: l "Operation Maintenance Configuration(OmCon)". "OMCB Inner IP Address(InnerOmcbIpv4Addr)" l "Operation Maintenance Configuration(OmCon)". "OMCB Inner IP Mask Length(InnerIpv4MaskLen)" l "Operation Maintenance Configuration(OmCon)". "OMCB Agent IPv4 Address to NODEB(OmcbAgIpv4Addr)" (note:to IPv4 NODEB) l "Operation Maintenance Configuration(OmCon)". "OMCB Agent IPv6 Address to NODEB(OmcbAgIpv6Addr)" (note:to IPv6 NODEB) Yes -> Step 3. No -> Step 2. 2. Modify the above parameters as required or contact the maintenance personnel of the base station to modify parameters. Wait for two minutes, and check whether the alarm is cleared. Yes -> End. No -> Step 3. 3. Check whether "Ip channel attribute" in the alarm information is "Service Channel". Yes -> Step 4. No -> Step 6. 4. Check whether the following parameters of the "Iub Transmission Path(UIubTrPath)" object are set as required in accordance with "ANE id" and "Ip domain id or OMCB path id" in the alarm information: 3-267 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference l Length of Destination IP address(DestIpVersion) l Destination IP address(DestIpAddr) l net mask length for Destination IP(DestIpMaskLen) Yes -> Step 8. No -> Step 5. 5. Modify the above parameters as required or contact the maintenance personnel of the base station to modify parameters. Wait for two minutes, and check whether the alarm is cleared. Yes -> End. No -> Step 8. 6. Check whether the following parameters of the "Omcb Path(UOmcbPath)" object are set as required in accordance with "ANE id" and "Ip domain id or OMCB path id" in the alarm information: l OMCB Path IP Address Length(OmcbIpAddrVer) l OMCB Path IP Address(OmcbIpAddr) Yes -> Step 8. No -> Step 7. 7. Modify the above parameters as required or contact the maintenance personnel of the base station to modify parameters. Wait for two minutes, and check whether the alarm is cleared. Yes -> End. No -> Step 8. 8. Compare the network planning data to find the interface board location and physical port in accordance with "NodeB ID"+ "The peer-side IP address" (IP transport) or "NodeB ID" + "The peer-side IP address" + "cVpi" + "cVci" (IPoA transport) in the alarm information. Check whether the related alarm arises on the board. Yes -> Step 9. No -> Step 10. 9. Handle the related alarm on the interface board. Wait for two minutes, and check whether the alarm is cleared. Yes -> End. No -> Step 10. 10. Secure the cable connected to the interface board or replace the cable with an operational one. Wait for two minutes, and check whether the alarm is cleared. Yes -> End. No -> Step 11. 11. Contact the next level of maintenance support. 3.2.31 198105035 The communication link between LogService board and OMP is broken Alarm Information Code: 198105035 Name: The communication link between LogService board and OMP is broken 3-268 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Severity: Minor Type: Communication alarm Alarm Description The OMP detects an interruption of the link with the log server board. Alarm Cause l The log server board is not present. l The software of the log server is not operating properly. l The hardware of the log server board is faulty. Impact The OMM fails to obtain the signaling tracing data, and the NDS server fails to obtain the network optimization data. Action 1. Check whether the log server board is present. Yes -> Step 3. No -> Step 2. 2. Install the log server board into the corresponding slot. Wait for 10 minutes, and check whether the alarm is cleared. Yes -> End. No -> Step 3. 3. Contact the next level of maintenance support. 3.2.32 198066000 Abis link broken Alarm Information l l l l Alarm code: 198066000 Name: Abis link broken Alarm severity: Major Alarm type: Communication alarm Alarm Description Abis link down 3-269 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Alarm Cause 1. A newly configured link is initially broken. 2. The link status changes to broken. 3. The link may break frequently during active/standby switchover. Impact BTS break-down Action If the new Abis link. Please synchronize and wait with no other operation, the alarm will resume after 1 minute. If master/slave change happened before, the alarm will resume after 1 minute, no need any operation. Check the board has alarm "2560 Board cpu overload", please deal with first. 3.2.33 198005664 The rate of error code in a mate link is high at GUIM/GUIM2 Alarm Information l l l l Alarm code: 198005664 Name: The rate of error code in a mate link is high at GUIM/GUIM2 Alarm severity: Minor Alarm type: Communication alarm Alarm Description The rate of error code in a mate link is high Alarm Cause The rate of error code in a mate link is high. Impact The data transferred via mate link are incorrect. Action 1.Check if the board is inserted tightly. Y->Please contact the next level of maintenance support. N->Insert the board tightly,and then check if the alarm is eliminated: Y->end, N->contact the next level of maintenance support. 3-270 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms 3.2.34 198066008 MTP2 link sending overload Alarm Information l l l l Alarm code: 198066008 Name: MTP2 link sending overload Alarm severity: Major Alarm type: Communication alarm Alarm Description MTP2 link sending overload Alarm Cause The traffic flow carried by the MTP2 is excessive under the condition of current link bandwidth. It exceeds the alarm threshold of link transmission load. The alarm threshold is related to MITP2 link type. For 64K link, the alarm threshold is: bandwidth occupation ratio reaches 0.8. For N*64k or 2M link, the alarm threshold is: bandwidth occupation ratio reaches 0.6. Impact If MTP2 link is overloaded for quite a long time, the signalling link will be congested. As a result, service messages will be lost by MTP2 and the service will be interrupted. Action 1. Add links to the office that is in service for the congested link. 2. Take the following measures to improve transmission quality of physical links. Replace bottom layer lines. Ensure that connector contact and cable connection are normal. 3.2.35 198066009 MTP2 link reception overload Alarm Information l l l l Alarm code: 198066009 Name: MTP2 link reception overload Alarm severity: Major Alarm type: Communication alarm Alarm Description MTP2 link reception overload 3-271 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Alarm Cause The traffic flow carried by the MTP2 is excessive under the condition of current link bandwidth. It exceeds the alarm threshold of link transmission load. The alarm threshold is related to MITP2 link type. For 64K link, the alarm threshold is: bandwidth occupation ratio reaches 0.8. For N*64k or 2M link, the alarm threshold is: bandwidth occupation ratio reaches 0.6. Impact This alarm has little impact on the local. If MTP2 link reception is overloaded for quite a long time, the signalling reception will be congested. This may trigger the signalling flow control of MTP2 layer. In most serious case, package loss may occur, which leads to call loss or decrease of PS access success rate. Action 1. Add links to the office that is in service for the congested link. 2. Take the following measures to improve transmission quality of physical links. Replace bottom layer lines. Ensure that connector contact and cable connection are normal. 3.2.36 198066012 MTP3 cluster inaccessible Alarm Information l l l l Alarm code: 198066012 Name: MTP3 cluster inaccessible Alarm severity: Major Alarm type: Communication alarm Alarm Description MTP3 cluster inaccessible Alarm Cause 1. No service link exists in the cluster route. 2. TCP is received. Impact Reception and sending of messages from/to the relevant cluster fail. Access of new service under this cluster fails, and abnormal release of the ongoing service occurs. 3-272 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Action 1. Check if there exists unavailable link alarm. If yes, refer to the corresponding alarm handling suggestion. Related alarms: 8400129 MTP3 link unavailable 2. Check if cluster and link configuration at opposite end is correct. 3.2.37 198087775 Super site exchanged to the satellitic Abis link or slave link Alarm Information l l l l Alarm code: 198087775 Name: Super site exchanged to the satellitic Abis link or slave link Alarm severity: Major Alarm type: Communication alarm Alarm Description This alarm is reported if the BSC detects that the Abis link of the super station is exchanged to the satellite link or the standby link. Alarm Cause The subaerial Abis link of the super station is broken. Impact This alarm has no impact on the current operation of the system. However, the system reliability will be decreased. Action 1. Locate the alarm object, and check whether the object reports the following alarms: 198066026 Association path broken 198066019 Association link broken 198066029 PPP link broken Yes -> Step 2. No -> Step 3. 2. Handle the alarm, and check whether the alarm is cleared. Yes -> End. No -> Step 3. 3. Contact the next level of maintenance support. 3-273 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 3.2.38 198087342 Cell interruption alarm Alarm Information l l l l Alarm code: 198087342 Name: Cell interruption alarm Alarm severity: Minor Alarm type: Communication alarm Alarm Description This alarm is reported if the BSC detects that the state of a cell is abnormal. Alarm Cause l The link between the BSC and the site that the cell belongs to is broken. l The BCCH TRX of the cell is faulty. l The cell is manually blocked. l The configuration of related cell parameters is incorrect. Impact The cell fails to provide any voice or data service. Action 1. Locate the site in accordance with "Site ID" in the alarm details, and check whether the following alarms exist in the site: 198087336 Rack Abis control link broken 198087337 Site Abis control link broken Yes -> Step 2. No -> Step 3. 2. Handle the related alarms, and check whether this alarm is cleared. Yes -> End. No -> Step 3. 3. Query the "GSM Cell Configuration(GGsmCell)" object of the cell, check the following parameters of the object, perform necessary operations as required, and check whether the alarm is cleared. l "Cell management" Execute the QRY CELL command to query the cell state in accordance with "Site ID" and "Bts ID". If the cell is manually blocked, execute the UNB CELL command to unblock the cell. l "TRX management" If the BCCH TRX corresponding to the cell is manually blocked, execute the UNB FUTRX or UNB CUTRX command to unblock the TRX. If the CU or FU operation state of the TRX is blocked, which indicates a TRX fault, query and clear related alarms in the base station. If the alarm persists, proceed to Step 4. l "Channel Management" 3-274 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms If the BCCH timeslot corresponding to the cell is manually blocked, execute the UNB TS command to unblock the timeslot. Yes -> End. No -> Step 4. 4. Contact the next level of maintenance support. 3.2.39 198087380 TRX Manual Block Alarm Information l l l l Alarm code: 198087380 Name: TRX Manual Block Alarm severity: Minor Alarm type: Communication alarm Alarm Description This alarm is reported if the BSC detects that a TRX is manually blocked. Alarm Cause The TRX is manually blocked. Impact The blocked TRX fails to provide any service. Action 1. Locate the blocked TRX in accordance with "Site ID", "Bts ID", and "Trx ID" in the alarm details, and execute the UNB FUTRX or UNB CUTRX command to unblock the TRX. Check whether the alarm is cleared. Yes -> End. No -> Step 2. 2. Contact the next level of maintenance support. 3.2.40 198087336 Rack Abis control link broken Alarm Information l l l l Alarm code: 198087336 Name: Rack Abis control link broken Alarm severity: Critical Alarm type: Communication alarm 3-275 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Alarm Description This alarm is reported if the BSC detects that the control link between the controller and a rack is broken. Alarm Cause l The configured rack does not exist. l In case of an IP site, the IP-related configuration is incorrect. l In case of an E1 site, the Abis timeslot configuration is incorrect. l The Abis transmission is abnormal. Impact The rack fails to provide any service. Action 1. 1. Locate "Site ID" in the alarm details, and check whether the corresponding site is required in the network planning. Yes -> Step 2. No -> Delete the site configuration, or suppress the alarm. End alarm handling. 2. 2. Check whether the following association and PPP related alarms exist in accordance with "Site ID" or "office information" in the alarm details. 198066019 Association link broken 198000519 Trunk error 198000520 Trunk abnormal Yes -> Step 3. No -> Step 4. 3. 3. Handle the related alarms, and check whether this alarm is cleared. Yes -> End. No -> Step 4. 4. 4. Contact the next level of maintenance support. 3.2.41 198087468 lapd jam alarm Alarm Information l l l l Alarm code: 198087468 Name: lapd jam alarm Alarm severity: Major Alarm type: Communication alarm 3-276 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Alarm Description This alarm is reported if the BSC detects LAPD link congestion between the rack and the BSC. Alarm Cause l Too few LAPD links are configured. l The traffic is too high. Impact A severe loss of frames occurs on LAPD channels, which results in abnormal or even interrupted communication. The quality of service degrades. Action 1. Check whether enough LAPD channels are configured in accordance with the number of TRXs configured on the site. The recommended configuration is as follows: - When 6 TRXs are configured, at least one LAPD channel must be configured. - When 7 to 16 TRXs are configured, at least two LAPD channels must be configured. - When 17 to 26 TRXs are configured, at least three LAPD channels must be configured. - When 27 to 36 TRXs are configured, at least four LAPD channels must be configured. Yes -> Step 3. No -> Step 2. 2. Add one or more LADP channels as follows: In Configuration Management, view the attributes of the CMB board on the rack diagram of the base station, and then add an "OMU slot number". Check whether the alarm is cleared. Yes -> End. No -> Step 3. 3. Check whether the following alarm and notification exist in accordance with "Site ID" in the alarm details or the object reporting the alarm: 198087102 Power overvoltage/undervoltage alarm 198000576 Loss of Frame on Trunk Yes -> Step 4. No -> Step 5. 4. Handle the related alarms, and check whether this alarm is cleared. Yes -> End. No -> Step 5. 5. Contact the next level of maintenance support. 3-277 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 3.2.42 198087337 Site Abis control link broken Alarm Information l l l l Alarm code: 198087337 Name: Site Abis control link broken Alarm severity: Critical Alarm type: Communication alarm Alarm Description This alarm is reported if the BSC detects that the LAPD communication link of a base station is broken. Alarm Cause l The configured site does not exist. l In case of an IP site, the IP-related configuration is incorrect. l In case of an E1 site, the Abis timeslot configuration is incorrect. l The Abis transmission is abnormal. Impact All cells of the site fail to provide any voice or data service. Action 1. Locate "Site ID" in the alarm details, and check whether the corresponding site is required in the network planning. Yes -> Step 2. No -> Delete the site configuration, or suppress the alarm. End alarm handling. 2. Check whether the following association and PPP related alarms exist in accordance with "Site ID" or "office information" in the alarm details. 198066026 Association path broken 198066019 Association link broken 198066029 PPP link broken Yes -> Step 3. No -> Step 4. 3. Handle the related alarms, and check whether this alarm is cleared. Yes -> End. No -> Step 4. 4. Contact the next level of maintenance support. 3-278 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms 3.2.43 198087101 HW link broken Alarm Information l l l l Alarm code: 198087101 Name: HW link broken Alarm severity: Minor Alarm type: Communication alarm Alarm Description HW link broken Alarm Cause BTS internal communication breaks Impact The site fails to operate properly. Action 1. Start HW self-loop test to check whether the cable connection goes wrong. 2. If all of DTRU fail to build link, re-plug CMB board. 3. If the software has problem, upgrade it. 3.3 Processing error Alarm 3.3.1 198015360 Microcode Is Abnormal Alarm Information Code: 198015360 Name: Microcode Is Abnormal Severity: Major Type: Processing error alarm Alarm Description Microcode is abnormal 3-279 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Alarm Cause The Network Processor hardware in the board (whose microcode is abnormal) is faulty. Impact The board will reboot. If the alarm can be restored after board rebooting, all board services during rebooting will be down, but access of new services to the board after rebooting will be successful. If the alarm cannot be restored after board rebooting, all board services during and after rebooting will be down. Action 1. Wait for the board to reboot. If the alarm cannot be restored after board rebooting, unplug and then plug the board. 2. If the alarm still cannot be restored, replace the board. 3.3.2 198023040 Number of alarms exceeds threshold. Alarm Information Code: 198023040 Name: Number of alarms exceeds threshold. Severity: Major Type: Processing error alarm Alarm Description Number of board alarms exceeds threshold Alarm Cause The current alarm board has too many alarms so that the relevant alarm pool is full. Impact Alarms may be lost, but there is no impact on user services. Action 1. Delete any temporarily useless virtual configuration resources of this board. 2. On NMS fault management interface, delete some alarms which have small system impact. 3-280 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms 3.3.3 198066031 OMP alarm pool is full, unable to store any more alarms. Alarm Information Code: 198066031 Name: OMP alarm pool is full, unable to store any more alarms. Severity: Major Type: Processing error alarm Alarm Description Number of OMP alarms exceeds threshold Alarm Cause There are too many system alarms. The alarm pool is full of system alarms. Impact Alarms may be lost, but there is no impact on user services. Action 1. Delete any temporarily useless virtual configuration resources. 2. On NMS fault management interface, delete some alarms which have small system impact. 3.3.4 198066032 Loss of NTP time synchronisation Alarm Information Code: 198066032 Name: Loss of NTP time synchronisation Severity: Minor Type: Processing error alarm Alarm Description NTP time exceeds the threshold Alarm Cause 1. Control-panel link between OMP and RPU board is down. 2. NTP time and local time differs greatly. 3-281 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Impact NTP time synchronization terminates, bringing in time deviation between the foreground and the background,effecting some services,such as charges, and leading to interruption of ongoing services. Action On NMS fault management interface, check if the alarm related to RPU board exists. If yes, refer to the corresponding alarm handling suggestion. Related alarm: 198066004 Control plane communication abnormal between MP and OMP 3.3.5 198066027 SNTP failure Alarm Information Code: 198066027 Name: SNTP failure Severity: Minor Type: Processing error alarm Alarm Description The client of the SNTP fail to gain the net time. Alarm Cause 1. SNTP server does not exist or it works abnormally. 2. The configured SNTP IP address in database is different from its real IP address. 3. The communication between Network Element and SNTP server is broken. 4. The time synchronization period configured in the database might be 0. Impact SNTP synchronization failure may cause time difference between system time and real time. For example, the real time is 1:00 am, but the system time is 2:00 am. Since the system clock frequency is correct, services will not be affected. 3-282 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Action Alarm details are displayed in NMS Alarm Management interface, where fault type is given. You can easily find handling suggestions according to the fault type. The handling suggestions for each type are described as below. 1. Invalid database configuration. In NMS Configuration Management interface, click Network Element Ground Resource Management to check whether the IP address of SNTP server is invalid, or SNTP synchronization period is wrong. If the IP address of SNTP server is 255.255.255.255 or SNTP synchronization period is 0, please correct the configuration. 2. Failure in getting time from SNTP server 1) Ensure that SNTP server exists and it works normally. 2) Ensure that the configured IP address of SNTP server in database is the same as its real IP address. 3.3.6 198005387 Alarm due to inconsistent MP type Alarm Information Code: 198005387 Name: Alarm due to inconsistent MP type Severity: Major Type: Processing error alarm Alarm Description MP type in database does not agree with the one in bootcfg.ini Alarm Cause 1. The MP type is changed on NMS and the board is not restarted. 2. The active MP type on the local board is not consistent with that configured on NMS. Impact There is no impact on services Action 1. For CMP and SMP, reset the board through NMS man-machine command interface. 2. For OMP, set the start mode as "foreground start" on NMS and then reset the board. Do as follows: On NMS software version management interface, select the menu for querying foreground (that is, RNC NE) board start mode. In the pop-up dialog box, set the start mode to "foreground start". 3-283 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 3.3.7 198005388 Startup file does not exist Alarm Information Code: 198005388 Name: Startup file does not exist Severity: Major Type: Processing error alarm Alarm Description Failed to read the Bootcfg.ini file from OMP Flash Alarm Cause The startup configuration file is deleted. Impact This alarm may cause OMP work abnormally, and the entire network element services are affected. Action 1. Reset the active and standby OMPs through NMS man-machine command interface. 2. Replace the board. 3.3.8 198005398 Office ID is not set correctly with control shelf Alarm Information Code: 198005398 Name: Office ID is not set correctly with control shelf Severity: Major Type: Processing error alarm Alarm Description The office No of dial switch is different. Alarm Cause The office ID of a shelf where DIP switch locates is different from that of a shelf where OMP locates. 3-284 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Impact The MAC address conflicts. The MAC and IP address verification fails. All boards on the shelf can not be powered on. All services carried by the shelf are interrupted. Action By operating the hardware dial code key on the shelf, Set the office ID of the shelf where DIP switch locates to be the same as that of OMP belonged shelf. 3.3.9 198005402 Database config is different from file named bootcfg.ini Alarm Information Code: 198005402 Name: Database config is different from file named bootcfg.ini Severity: Major Type: Processing error alarm Alarm Description The Data from the OMP database is inconsistent with that previously saved on the OMP Alarm Cause After the start information of OMP is modified, the active and standby OMP boards are not restarted. Impact System startup is abnormal, MP may not work normally. Action Restart the active and the standby OMP boards at the same time through NMS man-machine interface command . 3.3.10 198005649 Port configuration is incorrect Alarm Information Code: 198005649 Name: Port configuration is incorrect 3-285 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Severity: Major Type: Processing error alarm Alarm Description Port work mode doesn't match the settings Alarm Cause 1. The speed mode configuration of the port does not take effect. 2. The duplex mode configuration of the port does not take effect. 3. The master or slave mode configuration of the port does not take effect. 4. The auto negotiation mode configuration of the port does not take effect. Above four points, the set work mode of the external port does not take effect due to faulty performance of the chip on the local end or unsuccessful settings on the peer end. Impact 1. The port fails to work in the preset mode. This causes the port to be unavailable and all services of the port are interrupted. 2. For Auto mode, the bandwidth of the external port becomes insufficient. As a result, some services of the port are interrupted. Action On NMS fault management interface, check the alarm details, which give the reasons of mode error. You can quickly locate the handling method according to it. The handling suggestions for each reason of mode error are as follows: Speed mode error 1.Check the speed settings on the both end ports if they are correct and consistent. Y->Go to "2". N->Modify the speed settings, which the hardware supports on the both end, to make them be consistent with each other, and then check the alarm if it is eliminated. Y->End. N->Go to "2". 2.Please contact the next level of maintenance support. Duplex mode error 1.Check the duplex mode settings on the both ports end if they are correct and consistent. Y->Go to "2". N->Modify the duplex mode settings, which the hardware supports on the both end, to make them be consistent with each other, and then check the alarm if it is eliminated. Y->End. N->Go to "2". 2.Please contact the next level of maintenance support. GE port master or slave mode error 1.Check the master and slave mode settings on the both end ports if they are correct and consistent. 3-286 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Y->Go to "2". N->Modify the master or slave mode settings, which the hardware supports on the both end, to make them match with each other, and then check the alarm if it is eliminated. Y->End. N->Go to "2". 2.Please contact the next level of maintenance support. Auto negotiation failed 1.Check the work mode settings on the both end ports if they are correct and consistent, if one of them is auto negotiation, the other one can not be force mode. Y->Go to "2". N->Modify the work mode settings, which the hardware supports on the both end, to make them be consistent with each other, and then check the alarm if it is eliminated. Y->End. N->Go to "2". 2.Please contact the next level of maintenance support. 3.3.11 198005123 Incorrect configuration for inserted board or device Alarm Information Code: 198005123 Name: Incorrect configuration for inserted board or device Severity: Minor Type: Processing error alarm Alarm Description The equipment type configured in the DB is inconsistent with the hardware device Alarm Cause 1. Incorrect board in slot. 2. Board hardware does not match the OMC-R configuration. Impact The board fails to be normally powered on. The services carried by the board are interrupted. 3-287 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Action 1. The NMS configuration management interface gives the rack diagram. Select the board and check if the Basic Information and CPU Information of the rack are correct. If the settings are incorrect, delete the board and create a new one. 2. Check if a correct board is inserted in the slot on the rack. If not, insert the correct one. 3.3.12 198066013 MTP3 link congestion Alarm Information Code: 198066013 Name: MTP3 link congestion Severity: Major Type: Processing error alarm Alarm Description MTP3 link congest. The messages that MTP3 sent to MTP2 have reached a particular percentage in MTP2 buffers and queues. Alarm Cause 1. There are too many messages at upper layer. 2. The quality of bottom layer link is so poor that many messages are retransmitted. Impact Link congestion will cause transmission delay. If congestion is not serious, services will not be affected. However, if it is serious, packet loss or call loss may occur, and access success rate of PS services may fall. Action 1. Check the peak traffic of MTP3(B) signaling link performance statistics. If the payload reach to 6000, it's necessary to add links or increase the PVC bandwidth. 2. Check the physical connection, and check the following alarm. If there are some alarms as follows, solve related alarms firstly. (1) Fiber access: 1792 SDH/SONET faulty 1824 SDH/SONET exception (2) E1 access: 519 trunk faulty 1026 E1 ATM cell synchronization failed 3-288 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms 3.3.13 198066018 Association congestion Alarm Information Code: 198066018 Name: Association congestion Severity: Minor Type: Processing error alarm Alarm Description Association congestion Alarm Cause 1. Transmission quality of bottom layer link(include the physical links between interface board and signal processing board inside network element and the physical links between interface board and opposite network element) is poor. 2. Upper layer traffic in sending service data is heavy, confirming it by the traffic networking model. Impact Link congestion will cause transmission delay. If congestion is not serious, services will not be affected. However, if it is serious, packet loss or call loss may occur, and access success rate of PS services may fall. Action 1. Check network cable connection. Ensure that the network cable is tightly inserted. 2. Add association links to the office that is in service for the congested association. 3. If intermediate equipment exists between local end and opposite end, check the transmission quality of intermediate equipment. 3.3.14 198105027 The RUB board is overload Alarm Information Code: 198105027 Name: The RUB board is overload Severity: Minor Type: Processing error alarm 3-289 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Alarm Description The user-plane processing board detects that the CPU is overloaded ("BGlobal(Bglobal)"."RUP Congestion Threshold(RupCongestThr)"). Alarm Cause l The threshold is not properly set. l The amount of the traffic on the user plane is too high. Impact Some users who are connected through the RUB may be rejected. Action 1. Check whether the threshold configuration ("BGlobal(Bglobal)". "RUP Congestion Threshold(RupCongestThr)") is in accordance with actual requirements (the recommended setting is 95). Yes -> Step 3. No -> Step 2. 2. Modify the threshold as required. Wait for five minutes, and check whether the alarm is cleared. Yes -> End. No -> Step 3. 3. Wait for 30 minutes, and check whether the alarm is cleared. Yes -> End. No -> Step 4. 4. Contact the next level of maintenance support (it is recommended to optimize the configuration or expand the capacity). 3.3.15 198007936 Memory file buffer overflow Alarm Information l l l l Alarm code: 198007936 Name: Memory file buffer overflow Alarm severity: Major Alarm type: Processing error alarm Alarm Description Memory file buffer overflow 3-290 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Alarm Cause The transferred data records exceed the maximum capacity of the table, and the capacity of the receiver memory file buffer is insufficient. Impact If the board is powering on, the excessive data records (beyond table capacity) are discarded. Action 1. Lookup if the capacity of the table is correct, please make records of the alarm information and contact the next level of maintenance support. 2. Synchronize the capacity tables, then synchronize all tables to the foreground and reboot the board. If the alarm still has not restored, please make records of the alarm information and contact the next level of maintenance support. 3.3.16 198005120 T Network Connection Not Conform to Configuration Alarm Information l l l l Alarm code: 198005120 Name: T Network Connection Not Conform to Configuration Alarm severity: Critical Alarm type: Processing error alarm Alarm Description The fiber connection is error Alarm Cause T network fiber connection does not conform to optical interface connection relation configured on the background. Impact T Net switch of the shelf is in disorder. Action Modify the fiber connection or the connection configuration to keep the configuration consistent with the physical connection. 3-291 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 3.3.17 198005889 Version Switches While Board Doesn't Reset Alarm Information l l l l Alarm code: 198005889 Name: Version Switches While Board Doesn't Reset Alarm severity: Warning Alarm type: Processing error alarm Alarm Description Version switch information Alarm Cause 1. Appoint the version for OMP and select the option of restart after switch,but the version file have existed on OMP's DOC0.2.Swtich the BOOT version. Impact The board version will not take effect if the board does not reset. Action Restart the board manually. 3.3.18 198005892 Boot Version Fails to Write to Backup Region Alarm Information l l l l Alarm code: 198005892 Name: Boot Version Fails to Write to Backup Region Alarm severity: Warning Alarm type: Processing error alarm Alarm Description BOOT version synchronization information Alarm Cause Boot version fails to be written to backup region. Impact BOOT backup version is unavailable. 3-292 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Action Switch BOOT again and restart the board manually. 3.3.19 198087482 dbsapp data error alarm Alarm Information l l l l Alarm code: 198087482 Name: dbsapp data error alarm Alarm severity: Major Alarm type: Processing error alarm Alarm Description This alarm is reported if the BSC detects data errors in the following two processes: - Power-on loading - Data synchronization Alarm Cause Configuration data errors occur. Impact Some or all services may operate improperly. Action 1. In Configuration Management, perform the "Synchronize All Data" operation on the configuration data. Wait for five minutes, and check whether the alarm is cleared. Note: The "Synchronize All Data" operation may cause a system restart. Perform the operation with care. Yes -> End. No -> Step 2. 2. Execute the SET NORMALCHANGE command for active/standby switchover based on "Rack number", "Shelf number", "Slot number", and "CPU number" in the alarm details. Wait for two minutes, and check whether the alarm is cleared. Yes -> End. No -> Step 3. 3. Contact the next level of maintenance support. 3-293 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 3.3.20 198087505 Board Connect Fail Alarm Information l l l l Alarm code: 198087505 Name: Board Connect Fail Alarm severity: Major Alarm type: Processing error alarm Alarm Description This alarm is reported if the BSC detects that the service connection failure count of one board exceeds the threshold. Alarm Cause l The card version is not correct. l The board is configured improperly. l The versions of the base station and the base station controller are not compatible with each other. Impact Some services are not available. Action l If the alarm is reported that the cause of AIPB board alarm is 1 or the cause of DRTB/TIPB board alarm is 2, the port number is allocated unsuccessfully. You need to query the network management system and check whether the IPUDP resources assigned to the board is sufficient. If the IPUDP resources are insufficient, you need increase the resources. Otherwise, contact the next level of maintenance support. l If the alarm is reported that the cause of AIPB board alarm is 3 or the cause of DRTB/TIPB board alarm is 7, the next hop is obtained unsuccessfully. You need to check whether the version of the base station is not compatible with the version of the BSC. If the version of the base station is not compatible with the version of the BSC, you need to load the proper version for the base station. If the version of the base station is compatible with the version of the BSC, you need to check the route configuration of CN user plane. If the route configuration of CN user plane is incorrect, you need to modify the configuration. Otherwise, contact the next level of maintenance support. l If the alarm is reported that the cause of AIPB/BIPB board alarm is 4 or the cause of DRTB/TIPB board alarm is 8, you need to check whether all VTCD boards and GLI boards are configured properly and check whether the version is powered on properly. If there is anything wrong, you need to make a modification. Otherwise, contact the next level of maintenance support. 3-294 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms 3.4 QoS Alarm 3.4.1 198023296 Inter-board message communication flow rate exceeds the alarm threshold Alarm Information Code: 198023296 Name: Inter-board message communication flow rate exceeds the alarm threshold Severity: Minor Type: QoS alarm Alarm Description The communication flow rate in input and output directions of the control plane exceeds the alarm threshold Alarm Cause The configured alarm threshold is less than the usual inter-board communication traffic in input and output directions of the board control plane. Impact Packet of the control plane loss might occur. No impact on user service. Action On NMS configuration management interface, check if the configured alarm threshold of communication traffic in input and output directions of the board control plane is too low. Recommended value: 0xffffffff(4096M). 3.4.2 198066069 The number of times of signaling data transfer exceeds the allowed threshold of the license Alarm Information Code: 198066069 Name: The number of times of signaling data transfer exceeds the allowed threshold of the license Severity: Major Type: QoS alarm 3-295 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Alarm Description The number of times of signaling data transfer over threshold Alarm Cause The number of transfer that passes MTP3/M3UA/SCCP/SUA exceed the permission of license. Impact The data may be discarded in all MP boards. Action Contact the related personnel and get proper license again. 3.4.3 198087344 MSC overload control alarm at FUC mode Alarm Information l l l l Alarm code: 198087344 Name: MSC overload control alarm at FUC mode Alarm severity: Minor Alarm type: QoS alarm Alarm Description This alarm is reported if the BSC initiates flow control in "FUC control mode" upon receiving "OVERLOAD" from the MSC through the A-interface. The "FUC control mode" allows the base station to discard the access messages of some MSs as required by the BSC. Alarm Cause The BSC receives "OVERLOAD" from the MSC. Impact Some new users fail to gain access to the system. Action No action is required. 3-296 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms 3.4.4 198087345 CPU overload control alarm at FUC mode Alarm Information l l l l Alarm code: 198087345 Name: CPU overload control alarm at FUC mode Alarm severity: Minor Alarm type: QoS alarm Alarm Description This alarm is reported if the BSC initiates flow control in "FUC control mode" upon detecting that the CPU load is above "GSM Logical Configuration(GBssFunction)"."Start limit of FUC flow control for CPU overload(CpuFucCtlCpu)". The "FUC control mode" allows the base station to discard the access messages of some MSs as required by the BSC. Alarm Cause The system traffic becomes too high transiently. Impact Some users fail to gain access to the system due to the flow control automatically initiated by the BSC. If the traffic is still excessive after flow control, the CPU load may grow further. In this case, the system may break down. Action 1. 1. Query "Flow Control Level" in the alarm details. If the flow control level is five or lower, wait for three minutes, and check whether the alarm is cleared. Yes -> End. No -> Step 2. 2. 2. Execute the BLK FUTR or BLK CUTR command based on "Site ID", "Bts ID", and "Trx ID" to block some cells. In this way, the access of some users can be limited to avoid system breakdown caused by further increase of the CPU load. Check whether the alarm is cleared. Yes -> Step 3. No -> Step 2. 3. 3. Execute the UNB FUTRX or UNB CUTRX command to unblock some cells one batch at a time based on "Site ID", "Bts ID", and "Trx ID". The alarm handling is completed. 3-297 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 3.4.5 198087346 Signaling point congestion control alarm at FUC mode Alarm Information l l l l Alarm code: 198087346 Name: Signaling point congestion control alarm at FUC mode Alarm severity: Minor Alarm type: QoS alarm Alarm Description This alarm is reported if the BSC initiates flow control in "FUC control mode" upon detecting No.7 signaling point congestion on the A-interface. The "FUC control mode" allows the base station to discard the access messages of some MSs as required by the BSC. Alarm Cause The A-interface is congested with excessive No.7 signaling messages. Impact Some users fail to gain access to the system due to the flow control automatically initiated by the BSC. If the traffic is still excessive after flow control, the signaling on the A-interface may be blocked and services may be interrupted. Action 1. Query "Flow Control Level" in the alarm details. If the flow control level is five or lower, wait for three minutes, and check whether the alarm is cleared. Yes -> End. No -> Step 2. 2. Execute the BLK FUTR or BLK CUTR command based on "Site ID", "Bts ID", and "Trx ID" to block some cells. In this way, the access of some users can be limited to avoid A-interface disconnection caused by further increase of the No.7 signaling load. Check whether the alarm is cleared. Yes -> Step 3. No -> Step 2. 3. Execute the UNB FUTRX or UNB CUTRX command to unblock some cells one batch at a time based on "Site ID", "Bts ID", and "Trx ID". The alarm handling is completed. 3-298 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms 3.4.6 198087347 MSC overload control alarm at SYS mode Alarm Information l l l l Alarm code: 198087347 Name: MSC overload control alarm at SYS mode Alarm severity: Minor Alarm type: QoS alarm Alarm Description This alarm is reported if the BSC initiates flow control in "system message control mode" upon receiving "OVERLOAD" from the MSC through the A-interface. The "system message control mode" allows the base station to deny the access of some MSs through the system information broadcasted over the air interface. Alarm Cause The BSC receives "OVERLOAD" from the MSC. Impact Some new users fail to gain access to the system. Action No action is required. 3.4.7 198087348 CPU overload control alarm at SYS mode Alarm Information l l l l Alarm code: 198087348 Name: CPU overload control alarm at SYS mode Alarm severity: Minor Alarm type: QoS alarm Alarm Description This alarm is reported if the BSC initiates flow control in "system message control mode" upon detecting that the CPU load is above "GSM Logical Configuration(GBssFunction)"."Start limit of system message method for CPU overload(CpuSysInfoCtlCpu)". The "system message control mode" allows the base station to deny the access of some MSs through the system information broadcasted over the air interface. 3-299 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Alarm Cause The system traffic becomes too high transiently. Impact Some users fail to gain access to the system due to the flow control automatically initiated by the BSC. If the traffic is still excessive after flow control, the CPU load may grow further. In this case, the system may break down. Action 1. 1. Query "Flow Control Level" in the alarm details. If the flow control level is eight or lower, wait for three minutes, and check whether the alarm is cleared. Yes -> End. No -> Step 2. 2. 2. Execute the BLK CELL command to block some cells based on "Site ID" and "Bts ID" in the alarm details. In this case, the access of some users can be limited to avoid system breakdown caused by excessive CPU load. Check whether the alarm is cleared. Yes -> Step 3. No -> Step 2. 3. 3. Execute the UNB CELL command to unblock some cells based on "Site ID" and "Bts ID" in the alarm details. The alarm handling is completed. 3.4.8 198087349 Signaling point congestion control alarm at SYS mode Alarm Information l l l l Alarm code: 198087349 Name: Signaling point congestion control alarm at SYS mode Alarm severity: Minor Alarm type: QoS alarm Alarm Description This alarm is reported if the BSC initiates flow control in "system message control mode" upon detecting No.7 signaling point congestion on the A-interface. The "system message control mode" allows the base station to deny the access of some MSs through the system information broadcasted over the air interface. Alarm Cause The A-interface is congested with excessive No.7 signaling messages. 3-300 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Impact Some users fail to gain access to the system due to the flow control automatically initiated by the BSC. If the traffic is still excessive after flow control, the signaling on the A-interface may be blocked and services may be interrupted. Action 1. Query "Flow Control Level" in the alarm details. If the flow control level is eight or lower, wait for three minutes, and check whether the alarm is cleared. Yes -> End. No -> Step 2. 2. Execute the BLK CELL command to block some cells in accordance with "Site ID" and "Bts ID" in the alarm details. In this case, the access of some users can be limited to avoid system breakdown caused by excessive CPU load. Check whether the alarm is cleared. Yes -> Step 3. No -> Step 2. 3. Execute the UNB CELL command to unblock some cells in accordance with "Site ID" and "Bts ID" in the alarm details. The alarm handling is completed. 3.4.9 198087350 CCCH overload control Alarm Information l l l l Alarm code: 198087350 Name: CCCH overload control Alarm severity: Minor Alarm type: QoS alarm Alarm Description This alarm is reported if the BSC detects the RACH load of a cell exceeds the threshold ("GSM Cell Configuration(GGsmCell)"."CCCH load indication (RACH)(CcchLoadINDThs_0)"), or the PCH load of a cell exceeds the threshold ("GSM Cell Configuration(GGsmCell)"."CCCH load indication (PCH)(CcchLoadINDThs_1)"). Alarm Cause Too many MSs request to gain access to the CCCH. Impact Some MS CS services under this cell fail to gain access to the system due to the flow control automatically initiated by the BSC. 3-301 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Action 1. Query "Flow Control Level" in the alarm details. If the flow control level is eight or lower, wait for ten minutes, and check whether the alarm is cleared. Yes -> End. No -> Step 2. 2. If the alarm occurs frequently, contact network optimization engineers to: - add CCCHs to the cell, or - expand the capacity of the overloaded cell, or - share the traffic. 3.4.10 198087506 NSE block alarm Alarm Information l l l l Alarm code: 198087506 Name: NSE block alarm Alarm severity: Major Alarm type: QoS alarm Alarm Description This alarm is reported if the BSC detects that all NSVCs of an NSE are in the "block" state. Alarm Cause 1. All NSVCs of the NSE are manually blocked. 2. Gb interface link is broken. Impact The PS service of this NSE is unavailable. Action 1. 1. Locate the alarm object in State Management, and query the state of NSCV link. Verify that the state is "manual block". Yes -> Step 2. No -> Step 3. 2. 2. Execute the UNB NSVC command to unblock all NSVC links which are in the "manual block" state and check whether the alarm is cleared in accordance with "SGSN ID", "NSE ID", and "NSVC ID" in the alarm details. Yes -> End. No -> Step 3. 3. 3. Check whether the following alarms exist: 198087352 NSVC's E1 failure alarm 3-302 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms 198087465 NSVC's IP failure alarm Yes -> Step 4. No -> Step 5. 4. 4. Handle the alarm, and check whether the alarm is cleared. Yes -> End. No -> Step 5. 5. 5. Contact the next level of maintenance support. 3.4.11 198087507 SGSN is blocked Alarm Information l l l l Alarm code: 198087507 Name: SGSN is blocked Alarm severity: Major Alarm type: QoS alarm Alarm Description This alarm is reported if the BSC detects that all NSVCs of an SGSN are in the "block" state. Alarm Cause l All NSVCs of the SGSN are manually blocked. l Gb interface link is broken. Impact The PS service of this SGSN is unavailable. Action 1. Execute the QRY NSV command to query the state of this NSVC link and check whether the state is "manual block" in accordance with "SGSN ID", "NSE ID", and "NSVC ID" in the alarm details. Yes -> Step 2. No -> Step 3. 2. Execute the UNB NSVC command to unblock all NSVC links which are in the "manual block" state and check whether the alarm is cleared in accordance with "SGSN ID", "NSE ID", and "NSVC ID" in the alarm details. Yes -> End. No -> Step 3. 3. Check whether the following alarms exist: 198087352 NSVC's E1 failure alarm 198087465 NSVC's IP failure alarm Yes -> Step 4. 3-303 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference No -> Step 5. 4. Handle the alarm, and check whether the alarm is cleared. Yes -> End. No -> Step 5. 5. Contact the next level of maintenance support. 3.4.12 198087513 Board Ethernet port overload alarm Alarm Information l l l l Alarm code: 198087513 Name: Board Ethernet port overload alarm Alarm severity: Major Alarm type: QoS alarm Alarm Description This alarm is reported if the BSC detects that the connection count of an Ethernet port on the BIPB board exceeds the threshold (2500 routes). Alarm Cause The system traffic becomes too high transiently. Impact Packet loss may occur on the Ethernet port and the service quality is degraded. Action 1. Wait for 2 hours, and check whether the alarm is cleared. Yes -> End. No -> Step 2. 2. Contact the next level of maintenance support. (It is recommended to add more BIPB boards for capacity expansion.) 3.4.13 198087758 Manual User Access control alarm Alarm Information l l l l Alarm code: 198087758 Name: Manual User Access control alarm Alarm severity: Minor Alarm type: QoS alarm 3-304 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Alarm Description This alarm is reported if the BSC initiates flow control in "manual user access control mode". "manual user access control mode" indicates that the network management system delivers flow control parameters to the BSC and the BSC executes flow control unconditionally. Alarm Cause The "manual user access control" function is initiated. Impact Some new users fail to gain access to the system. Action No action is required. 3.4.14 198087759 CPU overload control alarm at Paging mode Alarm Information l l l l Alarm code: 198087759 Name: CPU overload control alarm at Paging mode Alarm severity: Minor Alarm type: QoS alarm Alarm Description This alarm is reported if the BSC initiates flow control in "paging control mode" upon detecting that the CPU load exceeds the threshold ("GSM Logical Configuration(GBssFunction).CPU threshold of paging flow control(CpuPagingCtlCpu)"). "paging control mode" indicates that the BSC discards some paging messages. Alarm Cause The system traffic becomes too high transiently. Impact Some users fail to gain access to the system due to the flow control automatically initiated by the BSC. If the traffic is still excessive after flow control, the CPU load may grow further. In this case, the system may break down. 3-305 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Action 1. Execute the BLK CELL command to block some cells in accordance with "Site ID" and "Bts ID" in the alarm details. Limit the access of some users to avoid system breakdown caused by excessive CPU load. Check whether the alarm is cleared. Yes -> Step 2. No -> Step 1. 2. Execute the UNB CELL command to unblock some cells in accordance with "Site ID" and "Bts ID" in the alarm details. The alarm handling is completed. 3.4.15 198087773 CIC manual blocked alarm Alarm Information l l l l Alarm code: 198087773 Name: CIC manual blocked alarm Alarm severity: Minor Alarm type: QoS alarm Alarm Description This alarm is reported if the BSC detects that the state of A-interface trunk circuit is manually blocked. Alarm Cause Trunk circuit of A-interface is manually blocked. Impact The blocked circuit cannot provide services. Action 1. Check whether the object is manually blocked by maintenance personnel. Yes -> End. No -> Step 2. 2. Locate the alarm object, and search the parent object "Trx(GTrx)". Check the parameter "TRX Sequence(GTrxSeq)". Locate the carrier object, and search the parent object of this carrier "GSM Cell Configuration(GGsmCell)". Check the parameter "GSM Cell Configuration ID(GGsmCellId)". Locate the GSM cell configuration object, and search the parent object of the GSM cell configuration object "Site(GBtsSiteManager)". Check the parameter "Site ID(GBtsSiteManagerId)". Execute the UNB TS command to unblock this time slot in accordance with "Ts ID" in the above three parameters and the alarm details. Check whether the alarm is cleared. Yes -> End. 3-306 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms No -> Step 3. 3. Contact the next level of maintenance support. 3.4.16 198087774 BVC manual blocked alarm Alarm Information l l l l Alarm code: 198087774 Name: BVC manual blocked alarm Alarm severity: Minor Alarm type: QoS alarm Alarm Description This alarm is reported if the BSC detects that the state of BVC is manually blocked. Alarm Cause BVC is manually blocked. Impact The blocked BVC cannot provide services. Action 1. 1. Check whether the object is manually blocked by maintenance personnel. Yes -> End. No -> Step 2. 2. 2. Execute the UNB BVC command to unblock this BVC in accordance with "SGSN ID", "NSEI", and "BVC ID" in the alarm details. Check whether the alarm is cleared. Yes -> End. No -> Step 3. 3. 3. Contact the next level of maintenance support. 3.4.17 198087517 Shelf overload control alarm at FUC mode Alarm Information l l l l Alarm code: 198087517 Name: Shelf overload control alarm at FUC mode Alarm severity: Minor Alarm type: QoS alarm 3-307 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Alarm Description This alarm is reported if the BSC initiates flow control in "FUC control mode" upon detecting inter-shelf traffic overload in the system. The "FUC control mode" allows the base station to discard the access messages of some mobile phones as required by the BSC. Alarm Cause The system traffic becomes too high transiently. Impact Some new users fail to gain access to the system. Action 1. 1. Query "Flow Control Level" in the alarm details. If the flow control level is five or lower, wait for three minutes, and check whether the alarm is cleared. Yes -> End. No -> Step 2. 2. 2. Execute the BLK CELL command to block some cells in accordance with "Site ID" and "Bts ID" in the alarm details. Limit the access of some users to avoid system breakdown caused by further increase of the inter-shelf traffic. Check whether the alarm is cleared. Yes -> Step 3. No -> Step 2. 3. 3. Execute the UNB CELL command to unblock some cells one batch at a time in accordance with "Site ID" and "Bts ID" in the alarm details. The alarm handling is completed. 3.4.18 198087518 Shelf overload control alarm at SYS mode Alarm Information l l l l Alarm code: 198087518 Name: Shelf overload control alarm at SYS mode Alarm severity: Minor Alarm type: QoS alarm Alarm Description This alarm is reported if the BSC initiates flow control in "system message control mode" upon detecting inter-shelf traffic overload in the system. The "system message control mode" allows the base station to deny the access of some MSs through the system information broadcasted over the air interface. 3-308 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Alarm Cause The system traffic becomes too high transiently. Impact Some new users fail to gain access to the system. Action 1. Query "Flow Control Level" in the alarm details. If the flow control level is eight or lower, wait for three minutes, and check whether the alarm is cleared. Yes -> End. No -> Step 2. 2. Execute the BLK CELL command to block some cells in accordance with "Site ID" and "Bts ID" in the alarm details. In this case, the access of some users can be limited to avoid system breakdown caused by further increase of the inter-shelf traffic. Check whether the alarm is cleared. Yes -> Step 3. No -> Step 2. 3. Execute the UNB CELL command to unblock some cells in accordance with "Site ID" and "Bts ID" in the alarm details. The alarm handling is completed. 3.4.19 198087381 The time-slot of air interface blocked manually Alarm Information l l l l Alarm code: 198087381 Name: The time-slot of air interface blocked manually Alarm severity: Minor Alarm type: QoS alarm Alarm Description This alarm is reported if the BSC detects that a timeslot of the air interface is manually blocked. Alarm Cause The timeslot is manually blocked. Impact The blocked timeslot fails to provide any service. 3-309 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Action 1. Check whether the object is manually blocked by maintenance personnel. Yes -> End. No -> Step 2. 2. Locate the blocked timeslot in accordance with "Site ID", "Bts ID", "Trx ID", and "Ts ID" in the alarm details, and execute the UNB TS command to unblock the timeslot. Check whether the alarm is cleared. Yes -> End. No -> Step 3. 3. Contact the next level of maintenance support. 3.5 Environment Alarm 3.5.1 198025856 Rack temperature is high Alarm Information Code: 198025856 Name: Rack temperature is high Severity: Minor Type: Environment alarm Alarm Description Rack temperature is high Alarm Cause 1. Fan is not working. 2. Fan has failed. 3. No fan connected. 4. Temperature sensor is faulty or setting is incorrect. Impact 1. If an unreasonable threshold is configured, services will not be affected. 2. If the alarm is caused by high rack temperature, board may work abnormally and board services may be interrupted. 3-310 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Action 1. In NMS Configuration Management interface, click Power Board Alarm Parameters to view the upper threshold of rack temperature. If the configuration is unreasonable, please modify it. The recommended value of upper threshold is 70 degrees in Celsius. 2. Check the thermometer in equipment room to see if the actual temperature is too high. If yes, take necessary cooling measures. 3. Remove dust from air intake and outlet of the rack. Remove any obstacle nearby which may affect ventilation. 4. Ensure that the rack fan works normally. 3.5.2 198025857 Low temperature in Rack Alarm Information Code: 198025857 Name: Low temperature in Rack Severity: Minor Type: Environment alarm Alarm Description Rack temperature is low Alarm Cause 1. Threshold is incorrect. 2. Temperature sensor is not working 3. External room heating control not working. Impact 1. If an unreasonable threshold is configured, services will not be affected. 2. If the alarm is caused by low rack temperature, board may work abnormally and board services may be interrupted. Action 1. In NMS Configuration Management interface, click Power Board Alarm Parameters to view the lower threshold of rack temperature. If the configuration is unreasonable, please modify it. The recommended value of lower threshold is 0 degrees Celsius. 2. Check the thermometer in equipment room to see if the actual temperature is too low. If yes, take necessary warming measures. 3. Setting the sensor correctly. 3-311 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 3.5.3 198025858 Room temperature is higher than high threshold Alarm Information Code: 198025858 Name: Room temperature is higher than high threshold Severity: Minor Type: Environment alarm Alarm Description Room temperature is higher than high threshold Alarm Cause 1. Threshold configuration is unreasonable. 2. Actual temperature in equipment room is too high. Impact 1. If an unreasonable threshold is configured, services will not be affected. 2. If the alarm is caused by high room temperature, board may work abnormally and board services may be interrupted. Action 1. On NMS configuration management interface (power board alarm parameters), check the upper limit of equipment room temperature. Modify the threshold value if the previous configuration is unreasonable. The recommended high threshold value is 40. 2. Check the thermometer in equipment room to see if the actual temperature is too high. If yes, take necessary cooling and ventilation measures. 3.5.4 198025859 Room temperature is lower than low threshold Alarm Information Code: 198025859 Name: Room temperature is lower than low threshold Severity: Minor Type: Environment alarm Alarm Description Room temperature is lower than low threshold 3-312 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Alarm Cause 1. The configured threshold is unreasonable. 2. Actual temperature in equipment room is too low. 3. Setting of the sensor is incorrect. Impact 1. If an unreasonable threshold is configured, services will not be affected. 2. If the alarm is caused by low room temperature, board may work abnormally and board services may be interrupted. Action 1. In NMS Configuration Management interface, click Power Board Alarm Parameters to view the lower threshold of room temperature. If the configuration is unreasonable, please modify it. The recommended value of lower threshold is 0 degrees Celsius. 2. Check the thermometer in equipment room to see if the actual temperature is too low. If yes, take necessary warming measures. 3. Setting the sensor correctly. 3.5.5 198025860 Rack voltage is high Alarm Information Code: 198025860 Name: Rack voltage is high Severity: Minor Type: Environment alarm Alarm Description Rack voltage is high Alarm Cause 1. The configured threshold is unreasonable. 2. Actual voltage is too high. Impact 1. If an unreasonable threshold is configured, services will not be affected. 2. If the alarm is caused by high voltage, board may work abnormally and board services may be interrupted. 3-313 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Action 1. In NMS Configuration Management interface, click Power Board Alarm Parameters to view the upper threshold of rack voltage. If the configuration is unreasonable, please modify it. For 48V power supply, the recommended value of upper threshold is 57V; for 60V power supply, the recommended value is 72. 2. Find out which line voltage exceeds upper threshold by using the voltage index given in alarm details. Regulator through the power supply equipment to lower down the input voltage of this line. 3.5.6 198025861 rack voltage is low Alarm Information Code: 198025861 Name: rack voltage is low Severity: Minor Type: Environment alarm Alarm Description Rack voltage is low Alarm Cause 1. Voltage value is under the low threshold. 2. The setting of the votage detector is error. 3. Power input of a road may have been disconnected. Impact 1. If an unreasonable threshold is configured, services will not be affected. 2. If the alarm is caused by low voltage, board may work abnormally and board services may be interrupted. Action 1. In NMS Configuration Management interface, click Power Board Alarm Parameters to view the lower threshold of rack voltage. If the configuration is unreasonable, please modify it. For 48V power supply, the recommended value of lower threshold is 40V; for 60V power supply, the recommended value is 50. 2. Find out which line voltage is below lower threshold by using the voltage index given in alarm details. Regulator through the power supply equipment to increase the input voltage of this line. 3-314 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms 3.5.7 198025862 Humidity is high Alarm Information Code: 198025862 Name: Humidity is high Severity: Minor Type: Environment alarm Alarm Description Humidity is high Alarm Cause 1. The configured threshold is unreasonable. 2. Actual humidity in equipment room is too high. Impact 1. If an unreasonable threshold is configured, services will not be affected. 2. If the alarm is caused by high room humidity, board may work abnormally and board services may be interrupted. Action 1. In NMS Configuration Management interface, click Power Board Alarm Parameters to view the upper threshold of room humidity. If the configuration is unreasonable, please modify it. The recommended value of upper threshold is 90. 2. Check the hygrometer in equipment room to see if the actual humidity is too high. If yes, take necessary dehumidifying measures. 3.5.8 198025863 Humidity is low Alarm Information Code: 198025863 Name: Humidity is low Severity: Minor Type: Environment alarm Alarm Description Humidity is low 3-315 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Alarm Cause 1. The configured threshold is unreasonable. 2. Actual humidity in equipment room is too low. 3. Setting of the sensor is incorrect. Impact 1. If an unreasonable threshold is configured, services will not be affected. 2. If the alarm is caused by low room humidity, board may work abnormally and board services may be interrupted. Action 1. In NMS Configuration Management interface, click Power Board Alarm Parameters to view the lower threshold of room humidity. If the configuration is unreasonable, please modify it. The recommended value of upper threshold is 90. 2. Check the hygrometer in equipment room to see if the actual humidity is too low. If yes, take necessary humidifying measures. 3. Setting the sensor correctly. 3.5.9 198025864 Fault in fan plug-in box Alarm Information Code: 198025864 Name: Fault in fan plug-in box Severity: Minor Type: Environment alarm Alarm Description Fan works in error Alarm Cause 1. The fan subrack is not tightly inserted into the rack. 2. The fan subrack has a hardware fault. 3. Setting of the sensor is incorrect. Impact This alarm may cause very high rack temperature. As a result, the relevant board may work abnormally and board services may be interrupted. 3-316 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Action 1. Check whether the FAN subrack is tightly inserted into the rack. If no, unplug and plug it. 2. Replace the fan subrack. 3. Setting the sensor correctly. 3.5.10 198025865 Rack door alarm Alarm Information Code: 198025865 Name: Rack door alarm Severity: Minor Type: Environment alarm Alarm Description Alarm because of rack door open Alarm Cause 1. The rack door is not closed. 2. The connection for door access control device is incorrect. 3. Setting of the sensor is incorrect. Impact Services won't be affected, but there is a potential safety problem. Action 1. Open and close the rack door so that it is tightly closed. 2. Open the rack door to check the door access control device. Ensure that it is correctly installed and connected. After that, close the rack door. 3. Setting the sensor correctly. 3.5.11 198025866 Smoke detected Alarm Information Code: 198025866 Name: Smoke detected 3-317 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Severity: Minor Type: Environment alarm Alarm Description Smoke detected Alarm Cause 1. The alarm device is faulty. 2. The smoke density in equipment room is too high. 3. Setting of the sensor is incorrect. Impact Services won't be affected, but there is a potential safety problem. Need to be handled immediately. Action 1. Quick find the origin of smog. 2. If there is no smog in the equipment room, replace the smog detector. 3. Setting the sensor correctly. 3.5.12 198025867 Infrared alarm Alarm Information Code: 198025867 Name: Infrared alarm Severity: Minor Type: Environment alarm Alarm Description Infrared alarm Alarm Cause 1. Heat source (e.g. animal/human being) approaches near. 2. The configuration of infra-red sensor is wrong. 3. The infrared sensor is faulty. 4. Setting of the sensor is incorrect. 3-318 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Impact 1. If the configuration of infra-red sensor is wrong, the system won't be affected. 2. If the infra-red light in the equipment room is over threshold, there is a potential safety problem. Action 1. Does an animal or a person approach near the infrared sensor? If yes, remove the heat source. If no, please check the configuration of infra-red sensor. If the configuration is correct, sensor sensitivity may be reduced to some extent. 2. The infra-red sensor is faulty. Replace the sensor. 3. Setting the sensor correctly. 3.5.13 198025868 Lightning alarm Alarm Information Code: 198025868 Name: Lightning alarm Severity: Minor Type: Environment alarm Alarm Description Lightning alarm Alarm Cause 1. Outdoor unit or equipment damaged by lightening 2. Setting of the sensor is incorrect. Impact The board may work abnormally due to lightning stroke. Accordingly, board services will be interrupted. Action 1. Provide a reference manual and standard. 2. Provide a reference manual and standard and check grounding connection. 3. Provide a reference manual and standard and check lightning protection antenna. 4. Setting the sensor correctly. 3-319 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 3.5.14 198025869 Loss of DC power supply to rack Alarm Information Code: 198025869 Name: Loss of DC power supply to rack Severity: Minor Type: Environment alarm Alarm Description Atmosphere switch alarm Alarm Cause 1. Circuit breaker has tripped. 2. No incoming DC supply from rectifier Impact This shelf can not be supplied with power. All boards on the shelf can not work and board services are interrupted. Action Is this shelf needed? 1. If yes, ensure that the atmosphere switch is closed and ALM indicator is normal. 2. If no, screen the function of monitoring atmosphere switch. In NMS Configuration Management interface, click Power Board Alarm Parameters; then set the status of atmosphere switch to be screened. 3. Setting the sensor correctly. 3.5.15 198029184 SNTP server is unavailable Alarm Information l l l l Alarm code: 198029184 Name: SNTP server is unavailable Alarm severity: Minor Alarm type: Environment alarm Alarm Description SNTP server is unavailable 3-320 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 3 Alarms Alarm Cause SNTP server is faulty or communication broken. Impact NO impact to traffic only loss of Time synchronisation data for time stamp of events and reporting. Action 1.Check whether the physical link is normal by using Ping command. Y->Solve the physical link problem. N->go to "2". 2.Check whether the server IP is correct. Y->Configure the IP address. N->Contact the next level of maintenance support. 3-321 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference This page intentionally left blank. 3-322 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 4 Notifications Table of Contents 198020291 Protocol stack process failed to initialize during power on ........................4-4 198020802 Conflicting IP address in subnet...............................................................4-4 198020803 Conflicting MAC address in subnet ..........................................................4-5 198020804 Failed to generate static ARP from IP address.........................................4-6 198020805 ARP detect failed .....................................................................................4-7 198020806 ARP detect that the static ARP is not match.............................................4-8 198018241 TCP Connection Aborted .........................................................................4-8 198018242 MD5 Verification Failure ...........................................................................4-9 198018243 Wrong MD5 Message Abstract ..............................................................4-10 198028993 SCTP Primary Path Set Failed...............................................................4-10 198030016 Ethernet link OAM event ........................................................................4-11 198000576 Loss of Frame on Trunk .........................................................................4-11 198000834 MCC is faulty .........................................................................................4-12 198001600 CPU resets on a board ..........................................................................4-13 198008005 Memory file buffer overflow ....................................................................4-14 198017216 Error in MCS Multi-Core processor receiving configuration data from DBS .........................................................................................................................4-14 198023106 Board self-check fails.............................................................................4-15 198023107 The board initialization failure ................................................................4-16 198023617 Configuration file is unusable .................................................................4-16 198003138 Board FLASH faults ...............................................................................4-17 198003394 Start daylight saving time .......................................................................4-18 198003395 End daylight saving time ........................................................................4-18 198025664 Abnormal Half-Fixed Connection Changes ............................................4-19 198005441 Port status on internal media plane changed..........................................4-20 198005448 485 seriel bus link between CLKG/PWRD and OMP is broken...............4-21 198026176 Clock reference changed .......................................................................4-22 198026177 CLKG reference quality changed ...........................................................4-22 198026178 Clock work mode changed.....................................................................4-23 198026179 Clock source invalidation reason changed .............................................4-23 198005705 MCU resets abnormally .........................................................................4-24 198005710 The result of manual reference selection for SETS chip .........................4-25 198005711 Clock reference selection is being executed...........................................4-25 198005712 The manual select base will be run, please wait for the result ................4-26 198005713 APC chip's peripheral RAM has hardware fault ......................................4-27 198005715 PP2S source switched ...........................................................................4-27 198005718 Two master clock ports is directly connected..........................................4-28 4-1 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 198005700 DSP resets for abnormities ....................................................................4-28 198005701 Version Load Error.................................................................................4-29 198019777 APS switch over occurred ......................................................................4-30 198005188 UIM CS Changeover..............................................................................4-31 198005189 Notification of Active/Standby Changeover ...........................................4-32 198005192 Board's Work Mode Unsupported ..........................................................4-33 198005193 Notification of the power on status of the basic process .........................4-34 198005956 Board Version Error ...............................................................................4-35 198005958 IDE Version Files Synchronization Information.......................................4-35 198005961 OMP Version Check Information ............................................................4-36 198005962 Patch version operate fail.......................................................................4-37 198011840 M3UA user office status change.............................................................4-38 198013888 ASP status changed ..............................................................................4-38 198013889 AS status changed.................................................................................4-39 198013890 Sigtran error message received .............................................................4-40 198013891 Sigtran notification message received....................................................4-41 198013892 Allocate memory fail...............................................................................4-42 198014144 Association establishment failed ............................................................4-42 198014145 Association restart .................................................................................4-43 198005195 Board mix plug occurred ........................................................................4-44 198031040 ACL config failed....................................................................................4-45 198105001 Failed to get the table of configuration ...................................................4-46 198105002 The route table is overloaded.................................................................4-48 198105003 Failed to handle DHCP message from other network .............................4-49 198105004 Failed to operate multicast group ..........................................................4-50 198105005 Clock difference of slave is large............................................................4-51 198105006 Slave losted external clock.....................................................................4-52 198105008 Bandwidth automatic adjustment is useless ...........................................4-53 198105018 Unable to save Performance File ...........................................................4-54 198105019 SLAVE memory check fail notification ....................................................4-55 198105030 OMP received data is not complete........................................................4-56 198105032 Transport Path Occupied BandWidth Overload ......................................4-57 198105033 Transport Path group Occupied Bandwidth Overload.............................4-58 198018755 HDLC status changed............................................................................4-59 198021329 LSDB Overflow ......................................................................................4-60 198021330 Configuration of OSPF mismatched .......................................................4-61 198021331 Failed to add the ospf route to the courier routing table..........................4-61 198028231 Router ID not configured for OSPFv3.....................................................4-62 198028233 Configuration of OSPFv3 Mismatched ...................................................4-63 198021837 Failure in adding dynamic routings.........................................................4-63 198021059 RIP Neighbor Configuration Errors.........................................................4-64 198021060 RIP Interface Authentication Errors ........................................................4-65 198021065 Incompatible RIP Version Number .........................................................4-66 198022598 Routers with Conflicting System Id Exist in Network...............................4-66 198022599 ISIS Message Authentication Failure .....................................................4-67 4-2 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 4 Notifications 198021584 Neighbor Hold Timer Expired .................................................................4-68 198021585 BGP Interface Down and Neighbor Link Broken.....................................4-69 198029760 DNS server inaccessible ........................................................................4-70 198016193 SIG_IPI Forwards Service Messages Abnormally ..................................4-70 198005702 Trunk configuration is inconsistent with function of board .......................4-71 198005708 The active/standby modules of PSN clock have changed over successfully..............................................................................................................4-72 198005714 No external clock for DSP ......................................................................4-72 198005194 Changeover of CS Optical Interfaces .....................................................4-73 198005960 Version Fails to Be Switched..................................................................4-74 198087360 BCCH Exchange Fail .............................................................................4-74 198087393 Ring state notification ............................................................................4-76 198087394 Intelligent power up/down preparation notification ..................................4-76 198087459 cell no gprs traffic inform ........................................................................4-77 198087469 abis route change inform .......................................................................4-77 198087353 NSVC deletion notification .....................................................................4-78 198087395 SNS Size process failure notification......................................................4-79 198087396 SNS Config process failure notification ..................................................4-79 198087466 NSVC's IP deletion notification...............................................................4-80 198087359 No access of BSC to MSC SPC.............................................................4-81 198087503 Baseband frequency hopping exchange for trx fail .................................4-81 198087504 Baseband frequency hopping exchange for trx restore...........................4-82 198087508 Block Successfully After Service released..............................................4-83 198087751 dbsapp no avilable PCU resource inform ...............................................4-84 198087754 Board back up ......................................................................................4-84 198087760 BTS master power recover notification...................................................4-85 198087761 BTS master power interruption notification .............................................4-86 198087762 After BTS mains power failure TRX terminated notification ....................4-86 198087772 Super Site Connect in ............................................................................4-87 198087799 Cell intelligent power-on or power-down.................................................4-88 198087514 TRAU frame sync loss notification .........................................................4-88 198087515 BCCH Exchange Success .....................................................................4-89 198087516 Mute call detect......................................................................................4-89 198087519 Release dynamic association by force ...................................................4-90 198087520 Gb interface throughput exceed permissible value .................................4-91 198087338 TRX No Traffic .......................................................................................4-92 198087434 Cannot detect up or down TRAU notification..........................................4-92 198087339 BTS self maintenance inform .................................................................4-93 198087477 site board cpu overload..........................................................................4-93 198087478 uplink user layer jam inform ...................................................................4-94 198087479 downlink user layer jam inform...............................................................4-95 198087488 chp cycle adjust trau information............................................................4-95 198087500 Radio Interface Synchronization ARF emendate Successfully ...............4-96 198087501 Radio Interface Synchronization ARF emendate Failed .........................4-96 198087502 Site IP Address conflicted ......................................................................4-97 4-3 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 198087512 IDS Attack detecting ..............................................................................4-98 4.1 198020291 Protocol stack process failed to initialize during power on Notification Information Code: 198020291 Name: Protocol stack process failed to initialize during power on Severity: Major Type: Equipment alarm Notification Description Protocol stack process failed to initialize during power on. Notification Cause Physical memory is insufficient. Impact RPU board will reboot automatically after 10 seconds. Action Ensure that the actual capacity of the physical memory is more than 1GB. 4.2 198020802 Conflicting IP address in subnet Notification Information Code: 198020802 Name: Conflicting IP address in subnet Severity: Minor Type: Communication alarm Notification Description The Source IP in ARP packet is same with local IP address (include virtual address by ARP Proxy 4-4 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 4 Notifications Notification Cause 1. This network port is configured with the same IP address (including the virtual address in the same network segment) as another host in the local network. 2. The peer-end switch that connects with this network port has a loop. Impact Board operation is normal. Communication network is faulty. All services on this port are down. Action When an IP address conflict occur, the NMS will display the conflicted IP address. Meanwhile, the 5-tuple information of the conflicted local port, as well as the conflicted MAC address of the external device, can be detected. 1. Click Interface Configuration on the NMS Configuration interface to check the local interface address. Modify the local interface address or the IP address of the conflicted external device. Refer to the corresponding equipment maintenance manual to learn how to query the IP address of external device. 2. The switch connected with the local port must have a loop if the following two conditions are satisfied: 1) "20802 Conflicting IP Address" and "20803 Conflicting MAC Address in Subnet" concur; 2) Even though the local port IP address is changed, the two alarms still exist. In this case, check whether there is a cable that connects both ports of the peer-end switch. If yes, remove the cable. 4.3 198020803 Conflicting MAC address in subnet Notification Information Code: 198020803 Name: Conflicting MAC address in subnet Severity: Minor Type: Communication alarm Notification Description The Source MAC in ARP packet is same with local MAC address. Notification Cause 1. The MAC address of this port is the same with another MAC address in the direct connect network. 2. Loop exists in the remote switch connected with this port. 4-5 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Impact Board operation is normal. The notification leads to packet lookup failure in Layer 2 forwarding table. Then packet loss occurs and all services related to this port will be down. Action When an MAC address conflict occurs, the NMS will display the conflicted MAC address. Meanwhile, the 5-tuple information of the conflicted local port, as well as the conflicted MAC address of the external device, can be detected. 1. Modify the MAC address of the local port or the conflicted MAC address of the external device. Find the conflicted local port according to the displayed 5-tuple information. Click Interface Configuration on the NMS Configuration interface and select "MAC Address" to check and modify the MAC address of the local port. Refer to the corresponding equipment maintenance manual to learn how to query the MAC address of the external device. 2. The switch connected with the local port must have a loop if the following two conditions are satisfied: 1) "20802 Conflicting IP Address" and "20803 Conflicting MAC Address in Subnet" concur; 2) Even though the local port IP is changed, the two alarms still exist. In this case, check whether there is a cable that connects both ports of the peer-end switch. If yes, remove the cable. 4.4 198020804 Failed to generate static ARP from IP address Notification Information Code: 198020804 Name: Failed to generate static ARP from IP address Severity: Minor Type: Communication alarm Notification Description Failed to generate static ARP from the newly added IP address,because the number of static ARPs which generated by IP has reached the maximum. Notification Cause Failed to generate static ARP from the newly added IP address, because the number of static ARPs which generated by IP has reached the maximum (each port up to 100). 4-6 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 4 Notifications Impact The external device failed to communicate with the IP address from which no static ARP is generated. Action Delete some proxy addresses configured for virtual ports and re-configure IP address within the limit of static ARPs. 4.5 198020805 ARP detect failed Notification Information Code: 198020805 Name: ARP detect failed Severity: Minor Type: Communication alarm Notification Description ARP detect failed Notification Cause When the switch of the ARP detecting enabled, NE can send ARP request packet with the ARP's IP periodically, if NE can not receive the ARP respond packet during the set time, NE will report this alarm information. Impact The communication will be interrupted possibly. Action 1. Please check the device's IP address configuration of the peer end, Please check the destination IP address of the ARP request packet whether exist. 2. Please check physical link. 3. Please check the exchanger's VLAN configuration. The local port and the destination port must be configured with the same VLAN ID. 4-7 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 4.6 198020806 ARP detect that the static ARP is not match Notification Information Code: 198020806 Name: ARP detect that the static ARP is not match Severity: Minor Type: Communication alarm Notification Description ARP detect that the static ARP is not match Notification Cause When the switch of the ARP detecting enabled, NE can send static ARP request packet with the static ARP's IP periodically, if NE receives the ARP respond packet whose MAC or dot1q encapsulation is not the same as static ARP's during the set time, NE will report this alarm information. Impact The communication will be interrupted possibly. Action 1. Please check remote device's MAC address. 2. Please check the switch VLAN configuration. The local port and the destination port must be configured with the same VLAN ID. 4.7 198018241 TCP Connection Aborted Notification Information Code: 198018241 Name: TCP Connection Aborted Severity: Major Type: Communication alarm Notification Description TCP connection breaks down 4-8 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 4 Notifications Notification Cause 1. Network communication faults 2. The peer end shut down this TCP connection normally or abnormally. 3. Peer-end device faults. Impact The corresponding connection aborts. Action Check if there is severe packet loss in physical link (It can be checked by ping command), and handle physical link faults. 4.8 198018242 MD5 Verification Failure Notification Information Code: 198018242 Name: MD5 Verification Failure Severity: Minor Type: Processing error alarm Notification Description No MD5 option in TCP packet head Notification Cause MD5 verification is not set for packets in application layer. Impact Application layer communication failure Action Check MD5 encrypted option of the two ends of application layer. If an end does not set with MD5 encrypted option, then set MD5 encrypted option for this end. The application layer protocol includes BGP and LDP. 4-9 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 4.9 198018243 Wrong MD5 Message Abstract Notification Information Code: 198018243 Name: Wrong MD5 Message Abstract Severity: Minor Type: Processing error alarm Notification Description TCP packet have MD5 option, but wrong MD5 message abstract Notification Cause When application layer is receiving messages, MD5 cryptographic keys set on both ends are inconsistent. Impact Application layer communication failure Action Set the same MD5 cryptographic keys for both ends of application layer. The application layer protocol includes BGP and LDP. 4.10 198028993 SCTP Primary Path Set Failed Notification Information Code: 198028993 Name: SCTP Primary Path Set Failed Severity: Minor Type: Processing error alarm Notification Description Set Sctp primary path failed Notification Cause The remote IP of the SCTP primary path configured at application layer is not included in the local address list of SCTP at opposite end 4-10 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 4 Notifications Impact This notification informs user of the update failure of SCTP primary path. The primary path currently in use is not affected. No impact on service. Action Check notification details on the NMS Alarm Management interface to find the SCTP ID and the primary remote IP address. To use the primary remote IP address as the primary SCTP path, perform the following steps: 1. Add the IP address as an interface address at the peer-end equipment. 2. Add the "primary remote IP address" to the "local SCTP IP address" list. 4.11 198030016 Ethernet link OAM event Notification Information Code: 198030016 Name: Ethernet link OAM event Severity: Major Type: Communication alarm Notification Description The number of wrong frames or wrong symbols exceeds the threshold Notification Cause The number of wrong frames or wrong symbols exceeds the threshold. Impact Ethernet links can not transmit data credibly. Action Check Ethernet link, receiver and transmitter of link. 4.12 198000576 Loss of Frame on Trunk Notification Information Code: 198000576 4-11 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Name: Loss of Frame on Trunk Severity: Minor Type: Equipment alarm Notification Description Loss of frame on trunk Notification Cause Since frequency difference might exist between trunk line clock and local receive clock, the trunk receive clock is not synchronous with the transmit clock. Impact Momentary fault occurs to trunk data service or signalling channel. If fault occurs repeatedly, CS/PS service might become unstable. Otherwise, service is not affected. Action Check the clock synchronization status at both sides. If the status is unsynchronized, check if LOL-related (loss of lock) alarm occurs in clock board. If yes, refer to the corresponding alarm handling suggestion. Related alarms: 198026127 Clock reference source lost (Level 3 alarm) 198026128 Clock reference source lost (Level 2 alarm) 198026129 Clock reference source lost (Level 1 alarm) 4.13 198000834 MCC is faulty Notification Information Code: 198000834 Name: MCC is faulty Severity: Major Type: Equipment alarm Notification Description MCC is faulty Notification Cause MCC Hardware is faulty. 4-12 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 4 Notifications Impact All MCC channels cannot transmit or receive data. Action 1. Unplug the board for 5 seconds, and plug it again after a full discharge. 2. Replace the board. 4.14 198001600 CPU resets on a board Notification Information Code: 198001600 Name: CPU resets on a board Severity: Major Type: Equipment alarm Notification Description CPU resets on a board Notification Cause A CPU on a board at the shelf abnormally resets. The possible causes are: 1. User request CPU reset. 2. Board has reset itself due to fault. Impact The relevant services or communication links will be interrupted or disconnected. This alarm will be recovered after the board is powered on normally. Action 1. Check the NMS operation log to see whether there is a manual reset record. If yes, no handling is necessary. 2. Replace the board. 4-13 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 4.15 198008005 Memory file buffer overflow Notification Information Code: 198008005 Name: Memory file buffer overflow Severity: Minor Type: Processing error alarm Notification Description Memory file buffer overflow Notification Cause The transferred data records exceed the maximum capacity of the table, and the capacity of the receiver memory file buffer is insufficient. Impact If the board is powering on, the excessive data records (beyond table capacity) are discarded. Action Delete the excessive data records of the false table. 4.16 198017216 Error in MCS Multi-Core processor receiving configuration data from DBS Notification Information Code: 198017216 Name: Error in MCS Multi-Core processor receiving configuration data from DBS Severity: Major Type: Processing error alarm Notification Description 1. The configuration data from OAM to RNC is abnormal (the configuration data from DBS are abnormal). 2. Failure in adding a vital data table. 4-14 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 4 Notifications Notification Cause 1. The configuration data from DBS are exceptional. 2. Failure in adding a vital data table. Impact It may cause packet forwarding problem since some vital data table is absent. Action Check the data configuration, if there is a configuring error, correct it and reboot the board. 4.17 198023106 Board self-check fails Notification Information Code: 198023106 Name: Board self-check fails Severity: Minor Type: Equipment alarm Notification Description Board self-check fails Notification Cause Board hardware is faulty. Impact The board fails to power on possibly, and the service or communication link related to this board is down. Action Replace the board. 4-15 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 4.18 198023107 The board initialization failure Notification Information Code: 198023107 Name: The board initialization failure Severity: Minor Type: Equipment alarm Notification Description The board initialization failure Notification Cause Board hardware is faulty. Impact The board fails to be powered on. As a result, UE can not be accessed and existing services are interrupted. Action Replace the board. 4.19 198023617 Configuration file is unusable Notification Information Code: 198023617 Name: Configuration file is unusable Severity: Major Type: Processing error alarm Notification Description The file which is used for restoring protocol configuration data is unusable. Notification Cause During the process of system power on, the DAT file obtained from VMM is unusable or the TXT file which saves configuration data is unusable. 4-16 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 4 Notifications Impact 1. DAT file is unusable This error will make the saved data unrestorable and unconfigurable if the configured data was saved in TXT file. 2. TXT file is unusable This error will make the saved data unrestorable. Action On NMS fault management interface, view the alarm details, which give the Additional Reason. 1. If it's the DAT file error, then we need to reload the file from VMM and switch to the new file. 2. If it's the TXT file error, then take the following step: 1)Get the TXT file from ""/DOC0/DATA1"" directory at RPU with File Manager method. 2)Open the TXT file and delete line ""[CRC_DATFILE]="" and ""[CRC_TXTFILE]="". 3)Transmit the modified TXT file. 4)Reboot RPU. 4.20 198003138 Board FLASH faults Notification Information Code: 198003138 Name: Board FLASH faults Severity: Major Type: Equipment alarm Notification Description FLASH device initialization failed Notification Cause The flash on the board is damaged. Impact 1. If the fault flash is on OMP board, the OMP board will fail to be powered on. If both master/slave OMP boards have the flash fault, the entire system can not start up. 2. If the fault flash is on other board, the board can be powered on normally and there is no impact on services. 4-17 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Action Replace the board. 4.21 198003394 Start daylight saving time Notification Information Code: 198003394 Name: Start daylight saving time Severity: Minor Type: Equipment alarm Notification Description System start daylight saving time Notification Cause Daylight saving time activated, clock changed accordingly. Impact No impact Action No handling is necessary. 4.22 198003395 End daylight saving time Notification Information Code: 198003395 Name: End daylight saving time Severity: Minor Type: Equipment alarm Notification Description System end daylight saving time 4-18 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 4 Notifications Notification Cause Daylight saving time is de-activated and the system is back to normal country clock. Impact No impact Action No handling is necessary. 4.23 198025664 Abnormal Half-Fixed Connection Changes Notification Information Code: 198025664 Name: Abnormal Half-Fixed Connection Changes Severity: Major Type: Equipment alarm Notification Description Half-fixed connection is changed abnormally Notification Cause 1. Abnormal jitter occurs to the line clock of the shelf where the board is located. 2. The board is faulty. Impact TMD channel is interrupted momentarily, which may have a slight impact on services. 4-19 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Action 1.Check alarms and notifications to see if the alarm(s)/notification(s) related to input clock exist(s).Related alarm(s) and notification(s) are listed below. 198026116 CLKG PP2S Output Clock Lost 198026127 Clock reference source lost (Level 3 alarm) 198026128 Clock reference source lost (Level 2 alarm) 198026129 Clock reference source lost (Level 1 alarm) 198026133 Clock Output Loss 2.Replace the faulty board. 4.24 198005441 Port status on internal media plane changed Notification Information Code: 198005441 Name: Port status on internal media plane changed Severity: Minor Type: Equipment alarm Notification Description The status of the cascading port of the inter-media plane changed Notification Cause 1. The connection between UIM/GUIM/GUIM2 and GLI is faulty. 2. The board is faulty. Impact The impact varies according to port status. 1. If the port status is "Master port invalid status" or "Master port abnormal", the master port fails to forward inner media stream, and the services carried via the master port will be switched to the slave port. If the slave port is also unavailable, services carried over the port will be interrupted. 2. If the port status is "Slave port invalid status" or "Slave port abnormal", services will not be affected. However, the potential risk exists during master/slave changeover. 3. If the port status is others, services will not be affected. 4-20 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 4 Notifications Action Alarm details are displayed in NMS Alarm Management interface, where port status is given. 1. If the port status is "Master port invalid status" or "Master port abnormal", please solve the problem according to the following handling suggestions. i. Reconnect the cable between UIM/GUIM/GUIM2 and GLI. ii. Replace the optical module or cable used for the connection between UIM/GUIM/GUIM2 and GLI. iii. Replace the UIM/GUIM/GUIM2 board. iv. Replace the GLI board. 2. If the port status is others, no handling is necessary. 4.25 198005448 485 seriel bus link between CLKG/PWRD and OMP is broken Notification Information Code: 198005448 Name: 485 seriel bus link between CLKG/PWRD and OMP is broken Severity: Minor Type: Equipment alarm Notification Description 485 offline set fail Notification Cause 1. 485 communication is interrupted. 2. The board is abnormal. Impact The configured clock reference/environment threshold fails to take into effect. There is no impact on services. Action 1. Unplug and plug the 485 cable. 2. Replace the 485 cable. 3. Replace clock CLKG or environmental monitoring PWRD /fiber access TFI board 4-21 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 4.26 198026176 Clock reference changed Notification Information Code: 198026176 Name: Clock reference changed Severity: Minor Type: Equipment alarm Notification Description Clock base changed Notification Cause The currently locked clock reference has changed. Impact System could not get the needed clock, which will cause processing abnormity related to the clock. Action No need to handle. 4.27 198026177 CLKG reference quality changed Notification Information Code: 198026177 Name: CLKG reference quality changed Severity: Minor Type: Equipment alarm Notification Description CLKG frequence base quality changed Notification Cause Clock quality of the CLKG board has changed. 4-22 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 4 Notifications Impact The system may not get the needed clock. Action Check the quality of external clock source. 4.28 198026178 Clock work mode changed Notification Information Code: 198026178 Name: Clock work mode changed Severity: Minor Type: Equipment alarm Notification Description CLKG work mode changed Notification Cause The clock work mode of the CLKG board has changed. Impact The system may not get the needed clock. Action No need to handle. 4.29 198026179 Clock source invalidation reason changed Notification Information Code: 198026179 Name: Clock source invalidation reason changed Severity: Minor 4-23 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Type: Equipment alarm Notification Description Base invalid reason changed Notification Cause The clock reference becomes invalid. Impact System could not get the needed clock, which will cause processing abnormity related to the clock. Action No need to handle. 4.30 198005705 MCU resets abnormally Notification Information Code: 198005705 Name: MCU resets abnormally Severity: Major Type: Equipment alarm Notification Description Error occurs during MCU running Notification Cause MCU Hardware is faulty. Impact CLKG_2 board is faulty. Action Replace the alarm board. 4-24 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 4 Notifications 4.31 198005710 The result of manual reference selection for SETS chip Notification Information Code: 198005710 Name: The result of manual reference selection for SETS chip Severity: Minor Type: Processing error alarm Notification Description Prompts the subscriber to select the result of the benchmark manually Notification Cause After manual base switchover, man-machine command, or pressing panel button, clock board performs base locking operation (at most for 2 minutes). This notification is to inform the user of the operation result of manual base selection. Impact No impact on service. Action No handling is necessary. 4.32 198005711 Clock reference selection is being executed Notification Information Code: 198005711 Name: Clock reference selection is being executed Severity: Minor Type: Processing error alarm Notification Description If the last benchmark selection operation is being done and the corresponding result is not given, this current benchmark selection operation will be cancelled and the corresponding notice will be reported 4-25 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Notification Cause If previous operation about clock reference selection doesn't finish and relevant result is not given yet, the system will screen any new attempt to manually select clock reference. And in this case, this notification is declared. Impact No impact on service. Action No handling is necessary. 4.33 198005712 The manual select base will be run, please wait for the result Notification Information Code: 198005712 Name: The manual select base will be run, please wait for the result Severity: Minor Type: Processing error alarm Notification Description When the reference is selected with panel keys, the background sends this message to notify the user that the command is being executed and ask the user to wait for the execution result Notification Cause The notification is declared after selecting base via panel button, to remind user that the base selection is in process and to request user to wait for the operation result. Impact No impact on service. Action No handling is necessary. 4-26 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 4 Notifications 4.34 198005713 APC chip's peripheral RAM has hardware fault Notification Information Code: 198005713 Name: APC chip's peripheral RAM has hardware fault Severity: Major Type: Equipment alarm Notification Description The chip MTAPC64013E's RAM occur hardware error Notification Cause Board hardware is faulty. Impact The alarm board can not be used. ATM cell fails to be forwarded, and all board services are interrupted. Action Replace the alarm board. 4.35 198005715 PP2S source switched Notification Information Code: 198005715 Name: PP2S source switched Severity: Minor Type: Equipment alarm Notification Description PP2S source switched Notification Cause PP2S (Pulse Per 2 Seconds) source is switched at both system clock and GPS receiver sides. 4-27 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Impact No impact on service. Action GPS side PP2S has a higher priority. If PP2S is switched over from GPS-side to system-side, check the GPS receiver and antenna feed status. 4.36 198005718 Two master clock ports is directly connected Notification Information Code: 198005718 Name: Two master clock ports is directly connected Severity: Minor Type: Equipment alarm Notification Description The network port connected with a master clock port in this board is a master clock port too Notification Cause Two ports which are configured as synchronous Ethernet master clock port are directly connected. Impact If network connecting is normal, then there is no impact; if it is network connecting mistake, then the port can not synchronize to the connected master clock port. Action If network connecting is normal, there is no need to handle; if it is network connecting mistake, there is need to reconfigure the clock port or reconnect the port. 4.37 198005700 DSP resets for abnormities Notification Information Code: 198005700 4-28 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 4 Notifications Name: DSP resets for abnormities Severity: Major Type: Equipment alarm Notification Description DSP error Notification Cause 1. DSP chip on the board that has alarm is faulty. 2. Board is faulty. Impact DSP is unavailable during reset, but will be restored to normal state after reset. During reset, cells on the DSP are out of service, services on the DSP are interrupted, and call loss increases. Action DSP resets automatically and abnormally. 1. If power-on is normal(the board has no alarm code 5399) after DSP reset, the board can be restored to normal state. 2. If DSP resets repeatedly, replace the board or sub-card. 4.38 198005701 Version Load Error Notification Information Code: 198005701 Name: Version Load Error Severity: Major Type: Equipment alarm Notification Description Version Load Error Notification Cause The equipment is abnormal in the process of version loading, which falls into three cases. 1. The equipment fails to fetch the needed version. 2. Version loading to chip fails. 3. Chip hardware is faulty. 4-29 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Impact 1. Microcode version loading fails, leading to repeated board reset and interruption of board services. 2. Firmware/single-chip computer version loading fails, leading to abnormal board operation and interruption of board services. 3. DSP version loading fails. Cells on the DSP will be out of service. Services on the DSP are interrupted, and the number of call loss increases. Action On NMS fault management interface, view notification Details where "Loading corresponding alarm information" is given. Locate the corresponding handling suggestion based on the given information. 1. Any of the following items displayed by "Loading corresponding alarm information" indicates that the chip fails to obtain the needed version. On NMS software management interface, check the configured version for the chip and version status. Ensure that the needed version is configured for the chip and the version is actived. If the version is not actived, please active the version by the OMC i. DSP6416 No.d : No Version Information ii.DSP5402 No.d : No Version Information iii. MC fail to get version information iv. OCT6100 fail to get version information v. M82620 : Index = d fail to get version information 2. If information other than the items listed above appears, refer to the following handling suggestion. i. Reset board. ii. Replace DSP sub-card. iii. Replace board. 4.39 198019777 APS switch over occurred Notification Information Code: 198019777 Name: APS switch over occurred Severity: Minor Type: Equipment alarm Notification Description APS switch over occurred 4-30 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 4 Notifications Notification Cause 1. Optical interface is faulty. 2. In inter-board backup mode, the board gets fault. 3. Changeover operation is initiated by the opposite end. 4. In recovery mode, fault recovery time at optical interface exceeds 5 minutes. 5. APS changeover request/clearance is initiated by NMS. Impact During APS changeover process, the link is interrupted for 10 ~ 50 ms. Few packets may be lost, but services won't be affected. Action View operation & maintenance log to see whether there is a record, indicating an operator manually initiates APS changeover request/clearance. If yes, no handling is necessary. If no, check whether there is one of the following alarms. If yes, please solve the problem according to corresponding handling suggestions. Related alarms: 198001792 SDH/SONET fault 198005396 Exceptional Internal Media Plane Communication 198005378 Board HW Error 198005635 The board is not plugged firmly. 4.40 198005188 UIM CS Changeover Notification Information Code: 198005188 Name: UIM CS Changeover Severity: Minor Type: Equipment alarm Notification Description UIM CS domain switchover 4-31 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Notification Cause 1. Optical module signal loss occurs. 2. Board input clock loss occurs. 3. Bit error rate at the optical interface is high. 4. Lock loss occurs to the phase-locked loop. 5. Bit error rate on the master/slave interconnecting link of GUIM/GUIM2 board is high. Impact There is no impact on services. Action Check if the following alarm occurs in local/opposite board. If yes, refer to the corresponding alarm handling suggestion. Related alarms: 198001286 Loss of input clock 198005639 High Error Rate of Optical Interface 198005646 Phase-locked Loop Unlocked 4.41 198005189 Notification of Active/Standby Changeover Notification Information Code: 198005189 Name: Notification of Active/Standby Changeover Severity: Minor Type: Equipment alarm Notification Description M/S switchover occurs on the board Notification Cause It is hardware system fault. The CS domain of the UIM switches over due to artificial operation. Impact The board whose changeover fails will reset automatically. 4-32 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 4 Notifications Action 1. Analyze the switchover reason according to the additional information about the alarm .If it is not because of the system fault but due to control of MML command at the background or caused by non-active/standby changeover, or the standby board does not exist physically, nothing would be done for this alarm. 2. If it is because of the system fault, eliminate those alarms firstly. 4.42 198005192 Board's Work Mode Unsupported Notification Information Code: 198005192 Name: Board's Work Mode Unsupported Severity: Minor Type: Processing error alarm Notification Description The board working mode is not supported Notification Cause 1. The work mode that the board does not support is configured on the background. 2. Such reasons as FPGA not loading cause that there are errors in setting the working mode for the board. Impact Board master/slave backup function is disabled. Action 1. Check the configuration of board backup mode. If the configured backup mode is not supported by the board, modify configuration or replace the board with one that supports such configuration. 2. Unplug and plug board. Reload FPGA version. 4-33 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 4.43 198005193 Notification of the power on status of the basic process Notification Information Code: 198005193 Name: Notification of the power on status of the basic process Severity: Minor Type: Equipment alarm Notification Description The basic process power on notification Notification Cause 1. Board power-on is successful. 2. Board power-on fails or expires. Impact If it indicates successful powered-on operation, services will not be affected. If it indicates failure powered-on operation, the services on the board will be unavailable. Action Alarm details are displayed in NMS Alarm Management interface, where powered-on status (“Board poweron successful/failed/timeout”) is given. You can easily find handling suggestions according to the powered-on status. The handling suggestions for each status are described as below. 1. Powered on successful No handling is necessary. 2. Powered-on timeout Ensure that the board loads a proper version. The boards on a network element must use the same version. 3. Powered-on failed Ensure that the board loads a proper version. The boards on a network element must use the same version. 4-34 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 4 Notifications 4.44 198005956 Board Version Error Notification Information Code: 198005956 Name: Board Version Error Severity: Minor Type: Processing error alarm Notification Description Periphery board request version info error or download / load version file error Notification Cause 1. A board is in the slot which is not configured with any board. 2. Board version is unconfigured. 3. Board version has been configured, but version file does not exist or is damaged. Impact The board fails to obtain version, leading to abnormal board operation and access failure of board services. Action 1. On NMS configuration management interface (rack), view rack layout. Make sure that the board configured is the same with the board plugged in the slot. 2. According to board type information in detailed notification, add and reload the right version. 4.45 198005958 IDE Version Files Synchronization Information Notification Information Code: 198005958 Name: IDE Version Files Synchronization Information Severity: Minor Type: Processing error alarm 4-35 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Notification Description IDE files synchronization information Notification Cause Synchronization of master/slave OMP version files occurs. Impact 1. IDE version file synchronization occurs between master and slave OMP (ROMB board). Service will not be affected by synchronization result. 2. In the case of synchronization failure, partial loss of version file will occur to slave OMP Action On NMS fault management interface, view notification Details where "Synchronization information" is given. 1. If synchronization information is "Failed to obtain file record during synchronization" or "Synchronization failed", find the name of the version file in notification Details. According to the given file name, locate on NMS software management interface the corresponding version configuration in the version file database. Reload the version file to RNC NE. Delete the version file if it is not in use. 2. If synchronization information is others, no handling is necessary. 4.46 198005961 OMP Version Check Information Notification Information Code: 198005961 Name: OMP Version Check Information Severity: Minor Type: Processing error alarm Notification Description The version file recorded in DB is not exist or ompcfg.inf is lost. Notification Cause The version file in software version configuration does not exist in RNC NE. 4-36 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 4 Notifications Impact 1. If the non-existent version file is not in use, service will not be affected. 2. If the non-existent version file is the activated version, the corresponding board will fail to fetch version during powering-on, leading to service access failure. Action On NMS fault management interface, view notification Details where "Version file name" is given. According to the given file name, locate on NMS software management interface the corresponding version configuration in the version file database. Reload the version file to RNC NE. 4.47 198005962 Patch version operate fail Notification Information Code: 198005962 Name: Patch version operate fail Severity: Minor Type: Processing error alarm Notification Description Patch version operate fail Notification Cause 1. Patch version file and CPU version file do not match. 2. Patch version file does not exist in RNC NE. 3. The patch version file related to the patch does not exist in RNC NE. Impact Patch version activation fails. New functions of the patch version are unavailable. No impact on service. Action 1. If the patch version is not needed, delete the corresponding version configuration on NMS software management interface. 2. If the patch version is needed, locate on NMS software management interface the version configuration of patch version file and related patch version file in the version file database. Reload the version files to RNC NE. 4-37 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 4.48 198011840 M3UA user office status change Notification Information Code: 198011840 Name: M3UA user office status change Severity: Major Type: Communication alarm Notification Description M3UA user office status change Notification Cause 1. User configuration of this office is changed. 2. Bottom-layer links are unavailable. 3. The signaling network management message from opposite end is received. Impact If M3UA user office status changes from accessible to inaccessible, reception and sending of messages from/to the office fail. Access of new services under the office fails, and abnormal release of the ongoing service occurs. If M3UA user office status changes from inaccessible to accessible, the system will return to normal state. Action 1. Check whether link interruption alarm occurs to the link/association. If yes, refer to the corresponding alarm handling suggestion. Related alarms: 198066011 MTP3 link unavailable 198066019 Association link broken 2. On NMS configuration management interface, check if the M3UA user is configured in the relevant office. If no, add the configuration. 3. Locate the cause for office status change at opposite end. 4.49 198013888 ASP status changed Notification Information Code: 198013888 4-38 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 4 Notifications Name: ASP status changed Severity: Minor Type: Communication alarm Notification Description Inform of the change of ASP status Notification Cause 1. Association status is changed. 2. ASP operation is performed at opposite end. 3. ASP operation is performed in dynamic data management at local end. Impact If both "ASP status changed" notification and "8400384 M3UA office inaccessible" alarm occur at the same time, new services can not be accessed to the office and existing services will be interrupted abnormally. If merely this notification is reported, services will not be affected. Action 1. Check whether association interruption alarm occurs. If yes, refer to the corresponding alarm handling suggestion. Related alarm: 198066019 Association link broken 2. Activate the ASP in dynamic data management. 3. Check whether ASP operation is performed at the opposite end. 4.50 198013889 AS status changed Notification Information Code: 198013889 Name: AS status changed Severity: Minor Type: Communication alarm Notification Description Inform of the change of AS status 4-39 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Notification Cause 1. Association status is changed. 2. ASP operation is performed at opposite end. 3. ASP operation is performed in dynamic data management at local end. Impact If both "AS status changed" notification and "8400384 M3UA office inaccessible" alarm occur at the same time, new services can not be accessed to the office and existing services will be interrupted abnormally. If merely this notification is reported, services will not be affected. Action 1. Check whether association interruption alarm occurs. If yes, refer to the corresponding alarm handling suggestion. Related alarm: 198066019 Association link broken 2. Activate ASP under the AS in dynamic data management. 3. Check whether ASP operation is performed at the opposite end. 4.51 198013890 Sigtran error message received Notification Information Code: 198013890 Name: Sigtran error message received Severity: Minor Type: Communication alarm Notification Description Sigtran error message received Notification Cause 1. AS configuration is wrong. 2. Protocol versions used at both sides are different. Impact The corresponding AS fails to be activated, causing M3UA office inaccessible. UE fails to receive/transmit messages from/to the relevant office. New services can not be accessed to this office. 4-40 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 4 Notifications Action 1. Check AS configuration to see whether the configured traffic mode at both sides are consistent. If no, modify configuration to keep consistency. 2. APP server AS ID configuration must meet the following requirements. If ASP is configured for local end, SGP should be configured for Opposite end. Vice versa. If IPSP client is configured for local end, IPSP server should be configured for opposite end. Vice Versa. 3. Activate the ASP in dynamic data management. 4. On NMS configuration management interface (AS configuration), check if routing context and routing context ID are configured. Ensure that the routing contexts configured at both ends are the same. 5. On NMS configuration management interface, check whether the local ASP in service for AS is configured. If no, add the configuration. 6. Check the protocol versions used at both sides. Ensure that the protocol versions are the same. 4.52 198013891 Sigtran notification message received Notification Information Code: 198013891 Name: Sigtran notification message received Severity: Minor Type: Communication alarm Notification Description Sigtran notification message received Notification Cause 1. Because association links are interrupted, the number of activated ASPs, associated to the serving AS, is insufficient. 2. ASP is released in Dynamic Data Management so that the number of ASPs, associated to the serving AS, is insufficient. Impact The number of ASPs associated to the serving AS is insufficient. If traffic is heavy, congestion or packet loss may occur, leading to loss of calls and decreased PS call access rate. However, if traffic is not heavy, services will not be affected. 4-41 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Action 1. On NMS configuration management interface (AS configuration), query ASP-related associations. Check whether interruption alarm occurs in the association(s). If yes, refer to the corresponding alarm handling suggestion. Related alarm: 198066019 Association link broken 2. Reactivate ASP in dynamic data management. 3. Check whether ASP operation is performed at the opposite end. 4.53 198013892 Allocate memory fail Notification Information Code: 198013892 Name: Allocate memory fail Severity: Minor Type: Processing error alarm Notification Description Allocate memory fail Notification Cause Memory is insufficient, that result in dynamic memory allocation failure when the processor is powered on. Impact If Application Server/Application Server Process is not configured on this board, system will not be affected. Or else process will be unstable. Action 1. Need to enlarge memory capacity of the alarming board and then restart the board. 2. If Application Server/Application Server Process is not configured on this board, then the alarm should be ignored. 4.54 198014144 Association establishment failed Notification Information Code: 198014144 4-42 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 4 Notifications Name: Association establishment failed Severity: Major Type: Communication alarm Notification Description Association establishment failed Notification Cause 1. Association configuration at both ends is inconsistent. 2. The same local address and port are configured for more than one association, but they adopt different protocol types. 3. The IP address of interface board is faulty or the physical link is broken. Impact If several association links are available to the destination office, services will not be affected. In the case of heavy traffic, link congestion may occur, leading to loss of calls and decreased PS call access rate. If merely one association link is available to the destination office, the office may become inaccessible. UE fails to receive/transmit messages from/to the relevant office. New services can not be accessed to this office. Action 1. On NMS configuration management interface, check association configuration at local end and opposite end. Checking items include local IP address, local port No., remote IP address, remote port No., and application property of SCTP association. If the association at local end is configured as client, the association at opposite end should be configured as server. Vice Versa. 2. At local end, check whether the associations configured with different protocol types have the same local IP address and local port No.. If yes, perform configuration modification to differentiate the local IP address and local port No. of these associations. 3. Check protocol stack configuration at both ends to see if interface board addresses are in the same network segment. If no, modify configuration to put two addresses in the same network segment. 4. Ping the opposite-end interface board address to see if the network cable or other intermediate link is faulty. Replace the cable if ping fails. 4.55 198014145 Association restart Notification Information Code: 198014145 4-43 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Name: Association restart Severity: Minor Type: Communication alarm Notification Description The peer end originated link reestablishment, and the association restarted. Notification Cause The local end receives a link setup request but actually it doesn't detect a broken link. This causes association restarts. Probable reasons are: 1. Relevant board at opposite end resets. 2. An association link is re-established at opposite end. Impact No impact. Action No handling is necessary,wait association to restart 4.56 198005195 Board mix plug occurred Notification Information Code: 198005195 Name: Board mix plug occurred Severity: Minor Type: Equipment alarm Notification Description The PCB ID, BOM ID or physical board type is inconsistent between master board and slave board. Notification Cause 1. The PCB ID is inconsistent between master board and slave board. 2. The BOM ID is inconsistent between master board and slave board. 3. The physical board type is inconsistent between master board and slave board. 4-44 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 4 Notifications Impact Not support to mix plug into shelf, the board can't work normally. Action Depend on PCB ID, BOM ID and physical board type of the self board and the mate board according to the additional information about the inform, inquire "Board mix plug test conclusion.xls" and check the two boards can mix plug into shelf? If yes ignore it, if not use the same PCB ID, BOM ID and physical boar type please. 4.57 198031040 ACL config failed Notification Information Code: 198031040 Name: ACL config failed Severity: Minor Type: Processing error alarm Notification Description ACL config failed Notification Cause BRS protocol processes ACL configuration data which synchronized by DBS from ACL offline configuration failed. Impact The ACL configuration data will not take effect. Action 1. Check the ACL configuration type and error information from alarm inform. 2. Correct the ACL offline configuration data base on alarm inform. 3. Synchronize the ACL offline configuration data. 4-45 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 4.58 198105001 Failed to get the table of configuration Notification Information Code: 198105001 Name: Failed to get the table of configuration Severity: Minor Type: Equipment alarm Notification Description The board fails to obtain the database configuration from itself or the OMP. Notification Cause l The database table configuration is incomplete or wrong. l The channel over which the control-plane data is transmitted is not operating properly. Impact The effect on the system varies with the alarm cause. Detailed information is as follows: l Failing to obtain the IP segment reassemble board information. This information is used to process the external fragmented IP packets arriving at the device. If the information is missing, the processing of fragmented IP packets may fail, causing the interruption of services or a decline of the service processing rate. l Failing to obtain the OMCB server configuration. If the configuration is missing, the OMCB function may fail to be used. l Failing to obtain the signaling distribution table. If the information is missing, the SCTP data may fail to be transmitted on the interface board, and related services operating on the board are interrupted. l Failing to obtain the IP/UDP distribution table. If the information is missing, the processing of the IUPS service or the IP transport-based data may fail. l Failing to obtain the layer-2 forwarding table. If the information is missing, the internal communication of the device is not operating properly, causing the interruption of all services operating on the board. l Failing to obtain the path configuration table. For the ATM interface board, if the information is missing, the processing of the AAL2-based data may fail, causing the interruption of the IUB, IUCS, and IUR services belonging to the office. For the IP interface board, the traffic control on IP packets may fail, causing the interruption of all services belonging to the office. l Failing to obtain the path group configuration table. For the ATM interface board, if the information is missing, the processing of the AAL2-based data may fail, causing the interruption of IUB, IUCS, and IUR services belonging to the office. For the IP interface board, there is no impact on services. 4-46 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 4 Notifications Action 1. Re-execute synchronize all data, and check whether the notification persists. Yes -> Step 2. No -> End. 2. Check whether the following parameters are set as required in accordance with "Table name" in the notification information. IpUdpTbl: "Slave Sunit(UpSlaveSunit)" PathGrpTbl: "Transmission Path Group(TrPathGroup)" PathTbl: l UMTS: "Iub Transmission Path(UIubTrPath)", "MGW Transmission Path(UMgwTrPath)", "Iups Transmission Path(UIupsTrPath)", "Iur Transmission Path(UIurTrPath)", and "Iurg Transmission Path(UIurgTrPath)" l TD: "Iub Transmission Path(TIubTrPath)", "MGW Transmission Path(TMgwTrPath)", "Iups Transmission Path(TIupsTrPath)", "Iur Transmission Path(TIurTrPath)", and "Iurg Transmission Path(TIurgTrPath)" l GSM: "Abis Transmission Path(GAbisTrPath)", "A Transmission Path(GATrPath)", "Gb Transmission Path(GGbTrPath)", "Ater Transmission Path(GAterTrPath)", and "Iurg Transmission Path(GIurgTrPath)" PathCirTbl: l UMTS: "CIR of Iub Transmission Path(UIubTrPathCir)", "CIR of MGW Transmission Path(UMgwTrPathCir)", "CIR of Iups Transmission Path(UIupsTrPathCir)", "CIR of Iur Transmission Path(UIurTrPathCir)", and "CIR of Iurg Transmission Path(UIurgTrPathCir)" l GSM: "CIR of Abis Transmission Path(GAbisTrPathCir)", "CIR of A Transmission Path(GATrPathCir)", "CIR of Gb Transmission Path(GGbTrPathCir)", "CIR of Ater Transmission Path(GAterTrPathCir)", and "CIR of Iurg Transmission Path(GIurgTrPathCir)" l TD: "CIR of Iub Transmission Path(TIubTrPathCir)", "CIR of MGW Transmission Path(TMgwTrPathCir)", "CIR of Iups Transmission Path(TIupsTrPathCir)", "CIR of Iur Transmission Path(TIurTrPathCir)", and "CIR of Iurg Transmission Path(TIurgTrPathCir)" IntfIpAddrTbl: check "Ethernet IP Interface(EthIpIntf)", "Ethernet IP Sub Interface(EthIpSubIntf)", "Ethernet Channel IP Sub Interface(EthChIpSubIntf)", "Ethernet Channel IP Interface(EthChIpIntf)", "IP Interface of ML-PPP Group(MlpppTpIpIntf)", "IP Interface of PPP Link(PppIpIntf)", "Super Vlan IP Interface(EthSuperIpIntf)", "IPOA IP Configuration(IpoaTp)", "Loopback IP Interface(LbIpIntf)", and "Virtual IP Interface(VIpIntf)". ReassBrdTbl: Check "IP Configuration(Ip)". "IP Segment ReAssemble Default Unit(ref1Unit)" and "IP Configuration(Ip)". "IP Segment ReAssemble Units(ref2Unit[])". DhcpRoleTbl: check "DHCP Server(DhcpServer)" and "DHCP Relay(DhcpRelay)". DataMuxTbl: check "IP Configuration(Ip)". "DeMux Port of RTP MUX (IuDeMuxUdpPort)" and "IP Configuration(Ip)". "DeMux Port of UDP/RTP MUX (IubDeMuxUdpPort)". SctpCfgTbl: check "Association(SctpAssociation)". OmcbCfgTbl: check "Operation Maintenance Configuration(OmCon)". InnerOmcbCliIp: l UMTS: "Iub Link(UIubLink)". "OMCB Inner Service IPv4 Address(InnerOmcbCliIPv4)". l TD: "Iub Link(TIubLink)". "OMCB Inner Service IPv4 Address(InnerOmcbCliIPv4)". l GSM: "Abis Office(GAbisLink)". "OMCB Inner Service IPv4 Address(InnerOmcbCliIPv4)" 4-47 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference OmcbMultiPath: l UMTS: "Omcb Path(UOmcbPath)" l TD: "Omcb Path(TOmcbPath)" l GSM: "Omcb Path(GOmcbPath)" UdpUnitTbl: "UDP Port Configuration(UDPPORTNUM)" PtpTbl: "PTP Interface Configuration(PtpPort)" DhcpRelayTbl: "DHCP Relay(DhcpRelay)". Yes -> Step 4. No -> Step 3. 3. Modify the configuration as required, and check whether the notification persists. Yes -> Step 4. No -> End. 4. Contact the next level of maintenance support. 4.59 198105002 The route table is overloaded Notification Information Code: 198105002 Name: The route table is overloaded Severity: Minor Type: Equipment alarm Notification Description The total number of routing entries that the user-plane board detects exceeds 90 percent of the maximum number of routing entries that the board supports. Notification Cause Too many route entries are configured, reaching 90 percent of the upperlimit of the routing table (the maximum number of routing entries that the VTCD board supports is 360, and the maximum number of routing entries that the VTCD-2 board supports is 4096). 4-48 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 4 Notifications Impact l If the total number of routing entries does not exceed the maximum capacity of the routing table l If the total number of routing entries exceeds the maximum capacity of the routing table on the on the user-plane processing board, services are not affected. user-plane processing board, some routing entries are lost. à If the lost route is the route from the RNC/BSC to Node B/BTS or to the CN, user services may fail to be connected to the board. à If the lost route is destined to the peer RNC NE, the cross-RNC user services cannot be connected to the board. à The SLA diagnostic test between the RNC and other NEs fails to be executed. Action 1. Check whether the following configuration is in accordance with actual requirements: Routing table: "Static Route(StaticRoute)" Interface table: l "Ethernet IP Interface(EthIpIntf)" l "Ethernet IP Sub Interface(EthIpSubIntf)" l "Ethernet Channel IP Sub Interface(EthChIpSubIntf)" l "Ethernet Channel IP Interface(EthChIpIntf)" l "IP Interface of ML-PPP Group(MlpppTpIpIntf)" l "IP Interface of PPP Link(PppIpIntf)" l "Super Vlan IP Interface(EthSuperIpIntf)" l "IPOA IP Configuration(IpoaTp)" l "Loopback IP Interface(LbIpIntf)" l "Virtual IP Interface(VIpIntf)" Yes -> Step 3. No -> Step 2. 2. Modify the configuration as required. Wait for five minutes, and check whether the notification is cleared. Yes -> End. No -> Step 3. 3. Contact the next level of maintenance support (it is recommended to re-plan routes and the network topology). 4.60 198105003 Failed to handle DHCP message from other network Notification Information Code: 198105003 4-49 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Name: Failed to handle DHCP message from other network Severity: Minor Type: Equipment alarm Notification Description The DHCP server board fails to process a DHCP message. Notification Cause l The peer IP address of the PPP link is not configured. l The operation and maintenance IP address of the RNC for the Node B is not configured. l The DHCP client configuration fails to be obtained. l An error DHCP message is received. Impact The DHCP client fails to obtain the IP address. Action 1. Open the rack diagram, and identify the board type (interface board or non-interface board) in accordance with the physical address in the notification information. Check whether the following configuration is in accordance with actual requirements. l non-interface board parameters "DHCP Client(DhcpClient)" l interface board parameters à "IP Interface of ML-PPP Group(MlpppTpIpIntf)". "Peer IP Address(PeerIpAddress)" à "IP Interface of PPP Link(PppIpIntf)". "Peer IP Address(PeerIpAddress)" Yes -> Step 3. No -> Step 2. 2. Modify the configuration as required, and check whether a new notification is reported. Yes -> Step 3. No -> End. 3. Contact the next level of maintenance support. 4.61 198105004 Failed to operate multicast group Notification Information Code: 198105004 Name: Failed to operate multicast group 4-50 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 4 Notifications Severity: Minor Type: Equipment alarm Notification Description The interface board fails to be added to the User Trace Multicast Group. Notification Cause The interface board fails to be added to the User Trace Multicast Group, which may be caused by the abnormal communication with the control-plane channel of other control-plane boards or the abnormal operation of the board. Impact The user tracing function of the interface board may fail to operate properly. There is no impact on services. Action Contact the next level of maintenance support. 4.62 198105005 Clock difference of slave is large Notification Information Code: 198105005 Name: Clock difference of slave is large Severity: Minor Type: Equipment alarm Notification Description The user-plane board detects that the clock difference between the slave subunit and host exceeds the threshold. Notification Cause l The clock deviation between the slave subunit and host exceeds the threshold (default: 36 seconds). l The crystal oscillator of the slave subunit or host is not accurate. l The board is writing the black box. 4-51 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Impact The services operating on the slave subunit may be interrupted. Action 1. Run the SET BLOCKSUNIT:MEID=,SUBSYSTEM=,UNIT=,SUNIT=; command in accordance with "Slave Sunit" and the physical address in the notification information to block the slave subunit, and then run the SET UNBLOCKSUNIT:MEID=,SUBSYSTEM=,UNIT=,SUNIT=; command to unblock the slave subunit. Wait for five hours, and check whether the notification persists. Yes -> Step 2. No -> End. 2. Run the SET NORMALRESET command to reset the board in accordance with "Rack number", "Shelf number", "Slot number", and "CPU number" in the notification information. Wait for 5 minutes, and check whether the notification is cleared. Yes -> End. No -> Step 3. 3. [[Replace the board with an operational one]], wait for five minutes, and check whether the notification is cleared. Yes -> End. No -> Step 4. 4. Contact the next level of maintenance support. 4.63 198105006 Slave losted external clock Notification Information Code: 198105006 Name: Slave losted external clock Severity: Minor Type: Equipment alarm Notification Description The user-plane board detects the loss of the external clock of the slave subunit. Notification Cause l The clock channel between the clock board and user-plane board is not operating properly. l The clock board is not operating properly. l The hardware of the user-plane board is faulty. 4-52 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 4 Notifications Impact The services operating on the slave subunit may be interrupted. Action 1. 1. Run the SET BLOCKSUNIT:MEID=,SUBSYSTEM=,UNIT=,SUNIT=;command in accordance with "Slave Sunit" and the physical address in the notification information to block the slave subunit, and then run the SET UNBLOCKSUNIT:MEID=,SUBSYSTEM=,UNIT=,SUNIT=; command to unblock the slave subunit. Wait for five minutes, and check whether the notification is cleared. Yes -> End. No -> Step 2. 2. Check whether an alarm arises on the clock board. Yes -> Step 3. No -> Step 4. 3. Handle the related alarm, and check whether the notification is cleared. Yes -> End. No -> Step 4. 4. Check whether other alarms arise on the board. Yes -> Step 5. No -> Step 6. 5. Handle the related alarms, and check whether the notification is cleared. Yes -> End. No -> Step 6. 6. Run the SET NORMALRESET command to reset the board in accordance with "Rack number", "Shelf number", "Slot number", and "CPU number" in the notification information. Wait for 5 minutes, and check whether the notification is cleared. Yes -> End. No -> Step 7. 7. [[Replace the board with an operational one]], wait for five minutes, and check whether the notification is cleared. Yes -> End. No -> Step 8. 8. Contact the next level of maintenance support. 4.64 198105008 Bandwidth automatic adjustment is useless Notification Information Code: 198105008 Name: Bandwidth automatic adjustment is useless 4-53 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Severity: Minor Type: QoS alarm Notification Description The base station controller that has the "Transmission CAC based on SLA-PM" function enabled detects that bandwidth automatic adjustment is invalid. Notification Cause The base station controller cannot completely solve the loss of packets over the path after setting the transmission path bandwidth to the smallest value. Impact The packet loss ratio of the path is larger than the reference value, which causes a decline of the PS/CS service quality, the access failure, and service interruption. Action 1. Find the interface location in accordance with the network planning data and "ANE ID" in the notification information, and check whether the physical cable connected to the interface is loose. Yes -> Step 2. No -> Step 3. 2. Secure the physical cable. 3. Wait for half an hour, and check whether the notification persists. Yes -> Step 4. No -> End. 4. Record the packet loss ratio in additional information of the newly reported notification, and contact the next level of maintenance support. 4.65 198105018 Unable to save Performance File Notification Information Code: 198105018 Name: Unable to save Performance File Severity: Minor Type: Processing error alarm Notification Description The OMP fails to store performance files. 4-54 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 4 Notifications Notification Cause l The log server is not operating properly, for example, the link between the log server board and OMP is broken, the rear card corresponding to the log server board is offline, or the disk of the log server has insufficient space. l The OMP is not operating properly, for example, the link with the OMM is broken. If the link between the OMM and OMP is broken for more than eight performance statistics periods, the OMP does not write performance files. Impact There is no impact on services. The performance statistics data may be lost, causing the performance statistics results to be incorrect. Action 1. Check whether the following alarm arises: 198099803 Link Broken Between OMM and NE Yes -> Step 2. No -> Step 3. 2. Handle the related alarm, and check whether the notification persists. Yes -> Step 3. No -> End. 3. Check whether the following alarms or notifications arise: 198105037 Too high hard disk partition usage rate 199105045 The communication link between LogService board for FST and OMP is broken Yes -> Step 4. No -> Step 5. 4. Handle the related alarms or notifications. Wait for a performance statistics period, and check whether the notification persists. Yes -> Step 5. No -> End. 5. Contact the next level of maintenance support. 4.66 198105019 SLAVE memory check fail notification Notification Information Code: 198105019 Name: SLAVE memory check fail notification Severity: Minor Type: Equipment alarm 4-55 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Notification Description The user-plane board detects a memory soft check failure in the slave subunit. Notification Cause The software or hardware of the slave subunit is not operating properly. Impact The services operating on the slave subunit may be interrupted. Action 1. Run the SET BLOCKSUNIT:MEID=,SUBSYSTEM=,UNIT=,SUNIT=; command in accordance with "Slave Sunit" and the physical address in the notification information to block the slave subunit, and then run the SET UNBLOCKSUNIT:MEID=,SUBSYSTEM=,UNIT=,SUNIT=; command to unblock the slave subunit. Wait for five minutes, and check whether the notification persists. Yes -> Step 2. No -> End. 2. Replace the board with an operational one, wait for five minutes, and check whether the notification is cleared. Yes -> End. No -> Step 3. 3. Contact the next level of maintenance support. 4.67 198105030 OMP received data is not complete Notification Information Code: 198105030 Name: OMP received data is not complete Severity: Minor Type: Communication alarm Notification Description The non-OMP board detects that not all of the performance data on the board is reported to the OMP. 4-56 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 4 Notifications Notification Cause l Too many measurement statistics task are executed at the same time, resulting in a large amount of performance data on the non-OMP board. The data cannot be sent to the OMP during the specified time. l The communication between the OMP and non-OMP board is faulty. Impact There is no impact on services. The performance statistics data may be lost, causing the performance statistics results to be incorrect. Action 1. Check whether the following alarm arises: 198066004 Control plane communication is abnormal between MP and OMP Yes -> Step 2. No -> Step 3. 2. Resolve the related alarm. 3. Terminate part of performance statistics tasks that are not related to the KPI. 4. Wait for 15 minutes, and check whether the notification persists. Yes -> Step 5. Yes -> End. 5. Contact the next level of maintenance support. 4.68 198105032 Transport Path Occupied BandWidth Overload Notification Information Code: 198105032 Name: Transport Path Occupied BandWidth Overload Severity: Minor Type: QoS alarm Notification Description The base station controller detects that the bandwidth that is already allocated in the transmission path exceeds the bandwidth upperlimit. 4-57 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Notification Cause l The E1/T1 link is broken. l The transport quality of the transmission link is deteriorated. l The intermediate device is faulty. l The higher-priority service is forcedly accessed. Impact The available bandwidth to the destination address is smaller than the allocated bandwidth, the base station controller selectively releases services over the transmission path to avoid congestions on the transmission path. Action 1. Query the transmission path object in the corresponding office in accordance with "ANE ID" and "Transmission path ID" in the alarm information. Check whether the "Transport BandWidth Adjustment Switch based on IP SLA(IpBandAdjSwitch)" parameter of the object is set to "1:(Open)". Yes-> It means that the "Transmission CAC based on SLA-PM" function is enabled, and the transport quality of the transmission channel to the office is deteriorated or the intermediate device is faulty. In this case, contact the maintenance personnel of the intermediate device to resolve the fault. End alarm handling. No -> Step 2. 2. It means a higher-priority service is forcedly accessed, causing the exceeding of the bandwidth limit. In this case, no action is required, and end alarm handling. 4.69 198105033 Transport Path group Occupied Bandwidth Overload Notification Information Code: 198105033 Name: Transport Path group Occupied Bandwidth Overload Severity: Minor Type: QoS alarm Notification Description The base station controller detects that the bandwidth that is already allocated in the transmission path group exceeds the bandwidth upperlimit. 4-58 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 4 Notifications Notification Cause l The E1/T1 link is broken. l The transport quality of the transmission link is deteriorated. l The intermediate device is faulty. l The higher-priority service is forcedly accessed. Impact The available bandwidth to the destination address is smaller than the allocated bandwidth, and therefore the rate at which services operate over the path group decreases. Action 1. Query the "Transmission Path Group(TrPathGroup)" object in accordance with "Path group ID" in the alarm information. If "E1/T1 Transport BandWidth Adjustment Switch(E1T1BandAdjSwit)" is set to "1:(Open)", check whether the following alarms arise: 198000518 Trunk link is used for CSU loopback test 198000519 Trunk error 198000520 Trunk abnormal 198001792 Loss of SDH transmission link 198001825 High BER on SDH / Sonet link 198066029 PPP link broken Yes -> Step 2. No -> Step 3. 2. Resolve the related alarms, and end alarm handling. 3. It means a higher-priority service is forcedly accessed, causing the exceeding of the bandwidth limit. In this case, no action is required, and end alarm handling. 4.70 198018755 HDLC status changed Notification Information l l l l Notification code: 198018755 Name: HDLC status changed Notification severity: Major Notification type: Communication alarm Notification Description HDLC status changed 4-59 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Notification Cause 1. This notification occurs when an HDLC is created. 2. The link is broken or recovered. Impact If the HDLC is the last available one in the UID,the service on the UID will be interrupted. If the HDLC is not the last available one in the UID, the traffic on the UID will be reduced. Action 1.Check the settings of HDLC channel to see whether the E1/TI of this HDLC and its time slots are accordant with the peer end. 2.Check whether the physical connection is correct. 3.Check whether the E1/T1 line is damaged. 4.Note down the statistic data of messages received and sent from the HDLC, and contact the next level of maintenance support. 4.71 198021329 LSDB Overflow Notification Information l l l l Notification code: 198021329 Name: LSDB Overflow Notification severity: Major Notification type: Processing error alarm Notification Description LSDB Overflow Notification Cause The LSDB (Link Status Database) overflows. Impact LSA addition failure and LSDB synchronization failure Action 1.Configure route aggregation to reduce the number of LSAs. Check if the alarm is eliminated. Y->If so, finish the alarm handling. N->Contact the next level of maintenance support. 4-60 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 4 Notifications 4.72 198021330 Configuration of OSPF mismatched Notification Information l l l l Notification code: 198021330 Name: Configuration of OSPF mismatched Notification severity: Minor Notification type: Processing error alarm Notification Description Configuration of OSPF mismatched Notification Cause Configuration mismatched, OSPF cannot run in normal. Impact Route learning and calculation failure Action 1.To modify the relevant configuration of OSPF and make them are coordinated. Check if the alarm is eliminated. Y->If so, finish the alarm handling. N->Contact the next level of maintenance support. 4.73 198021331 Failed to add the ospf route to the courier routing table Notification Information l l l l Notification code: 198021331 Name: Failed to add the ospf route to the courier routing table Notification severity: Major Notification type: Equipment alarm Notification Description Failed to add the ospf routes to the dynamic protocol routing table for overflowing Notification Cause Failed to add the ospf routes to the dynamic protocol routing table for overflowing 4-61 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Impact OSPF route lost Action 1.Check routes on RPU through the background to see whether there are any needless interface addresses and static routes. Y->If the unwanted IP addresses or static routes exist, delete the unwanted IP interface addresses or static routes. If so, go to step "2". N->If IP address is not configured on the interface, go to step "3". 2.Check whether the alarm is eliminated. Y->If so, finish the alarm handling. N->If not, go to step "3". 3.Reduce the quantity of its distributed route information through route aggregation on the peer router and then check whether the local alarm is eliminated. Y->If so, finish the alarm handling. N->If not, go to step "4". 4.Record the detailed information. 1) Record IP address and static route configuration on the interface. 2) Record the dynamic route information. Contact the next level of maintenance support. 4.74 198028231 Router ID not configured for OSPFv3 Notification Information l l l l Notification code: 198028231 Name: Router ID not configured for OSPFv3 Notification severity: Minor Notification type: Equipment alarm Notification Description OSPF3: not config router ID Notification Cause Router ID not configured for OSPFv3. Impact OSPFv3 Instance creation failure 4-62 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 4 Notifications Action 1.Configure an IPv4 address for an interface (It is recommended to configured an IPv4 address for a Loopback interface) , make it a Router ID, and then re-create an OSPF process. Check whether the alarm disappears. Y->End. N->Contact the next level of maintenance support. 4.75 198028233 Configuration of OSPFv3 Mismatched Notification Information l l l l Notification code: 198028233 Name: Configuration of OSPFv3 Mismatched Notification severity: Minor Notification type: Equipment alarm Notification Description Configuration of OSPFv3 Mismatched Notification Cause Cannot learn and calculate route. Impact Route learning and calculation failure Action 1.To modify the relevant configuration of OSPF and make them are coordinated. Check if the alarm is eliminated. Y->If so, finish the alarm handling. N->Contact the next level of maintenance support. 4.76 198021837 Failure in adding dynamic routings Notification Information l l l l Notification code: 198021837 Name: Failure in adding dynamic routings Notification severity: Major Notification type: Processing error alarm 4-63 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Notification Description Failed to add routes to IP forwarding table for overflowing of the table Notification Cause Forwarding table overflow causes the failure in adding routes. Impact Dynamic route loss occurs. Action 1.Check routes on RPU to see if there are any needless interface addresses and static routes. Y->If there are, delete the unwanted IP interface addresses or static routes, go to "2". N->If IP address is not configured on the interface, go to "3". 2.Check if the alarm is eliminated. Y->If so, finish the alarm handling. N->If not, go to "3". 3.Reduce the quantity of its distributed route information through route aggregation on the peer router. And check if the alarm is eliminated on the local. Y->If so, finish the alarm handling. N->If not, go to "4". 4.Record the detailed information. 1)Record IP address and static route information on the interface. 2)Record the dynamic route information. Contact the next level of maintenance support. 4.77 198021059 RIP Neighbor Configuration Errors Notification Information l l l l Notification code: 198021059 Name: RIP Neighbor Configuration Errors Notification severity: Minor Notification type: Equipment alarm Notification Description RIP neighbor configuration errors Notification Cause When adding a neighbor, the address of the neighbor mismatches with that of the interface. 4-64 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 4 Notifications Impact The dynamic route expected to be obtained from this neighbor fails to be established. Action 1.Check the address of interface to see whether it is in the same network segment with that of rip neighbor. Y->If so, go to "3". N->If not, go to "2". 2.Check if the configured neighbor address is the network number or broadcast address. Y->If so, go to "3". N->go to "4". 3.Reconfigure the neighbor address to finish the alarm handling. 4.Contact the next level of maintenance support. 4.78 198021060 RIP Interface Authentication Errors Notification Information l l l l Notification code: 198021060 Name: RIP Interface Authentication Errors Notification severity: Minor Notification type: Processing error alarm Notification Description RIP interface authentication fail Notification Cause When the interface needs to be authenticated, the authentication code is wrong. Impact RIP messages cannot be properly received. Action 1.Check if the authentication types on the two ends are consistent. If not, go to "2". Y-> If so, go to "3". 2.Modify verification types on two ends as consistent ones. And Finish the alarm handling. 3.If the verification types are consistent, check if the verification keys are consistent, if so, go to "4". If not, modify them as consistent ones. Finish the alarm handling. 4.Contact the next level of maintenance support. 4-65 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 4.79 198021065 Incompatible RIP Version Number Notification Information l l l l Notification code: 198021065 Name: Incompatible RIP Version Number Notification severity: Minor Notification type: Processing error alarm Notification Description Refused to receive because of version incompatibility between interface and route update message Notification Cause The version number of the interface on remote device is inconsistent with that on local device. Impact RIP messages cannot be properly received. Action 1.Check if the version number of the interface on remote device is inconsistent with that on local device. Y-> Go to "3". N-> Go to "2". 2.Reconfigure it and finish the alarm handling. 3.Contact the next level of maintenance support. 4.80 198022598 Routers with Conflicting System Id Exist in Network Notification Information l l l l Notification code: 198022598 Name: Routers with Conflicting System Id Exist in Network Notification severity: Minor Notification type: Processing error alarm Notification Description Discover a router with conflicting system id with local 4-66 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 4 Notifications Notification Cause In ISIS instance configuration under protocol stack configuration mode, System-id has wrong configuration. Impact ISIS neighbor status fails to be established between the neighboring routers whose system IDs conflict. Action 1.Check system id configuration in ISIS instance on the router by show running config command for conflict. Y->Modify system id configuration in the instance, go to "2". N->Contact the next level of maintenance support. 2.Check if the alarm is eliminated. Y->Finish the alarm handling. N->Please contact the next level of maintenance support. 4.81 198022599 ISIS Message Authentication Failure Notification Information l l l l Notification code: 198022599 Name: ISIS Message Authentication Failure Notification severity: Minor Notification type: Processing error alarm Notification Description ISIS Message Authentication Failure Notification Cause Message authentication modes or keys configured on the routers of the two ends are inconsistent. Impact The message that fails to be authenticated is omitted. The local router can not synchronize the LSDB with the corresponding router. 4-67 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Action 1.Find out the peer-end router according to system id in the alarm message. 2.Execute the show running config command locally and remotely. Check the routers on the two ends in the displayed device running configuration to see if the protocol authentication modes in ISIS protocol stack instance configuration are consistent (MD5/TEXT). Y->Go to "3". N->Modify the protocol authentication modes on the routers of the two ends as the consistent ones and perform the interconnection operations again. Finish the alarm handling. 3.Execute the show running config command locally and remotely. Check the routers on the two ends in the displayed device running configuration to see if the protocol message authentication keys in ISIS protocol instance configuration are consistent (MD5/TEXT). Y->Please contact the next level of maintenance support. N->Modify the protocol authentication modes on the routers of the two ends as the consistent ones and perform the interconnection operations again. Finish the alarm handling. 4.82 198021584 Neighbor Hold Timer Expired Notification Information l l l l Notification code: 198021584 Name: Neighbor Hold Timer Expired Notification severity: Minor Notification type: Communication alarm Notification Description Neighbor hold timer expired. Notification Cause 1. The physical link is interrupted. 2. TCP connection is interrupted. Impact BGP session is disconnected. 4-68 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 4 Notifications Action 1.Check if the network configuration is correct. Y->Go to "2". N->Configure correctly and finish the alarm handling. 2.Check if the interface network connection and network topology are correct. Y->Please contact the next level of maintenance support. N->Connect the port to the network correctly and finish the alarm handling. 4.83 198021585 BGP Interface Down and Neighbor Link Broken Notification Information l l l l Notification code: 198021585 Name: BGP Interface Down and Neighbor Link Broken Notification severity: Major Notification type: Equipment alarm Notification Description BGP interface is down and neighbor link is broken. Notification Cause Message 'local interface is down' is received. Impact The session of the BGP neighbor on this interface is unavailable. Action 1.Check if the interface is activated (using show ip interface brief command). Y->Please contact the next level of maintenance support. N-> Go to "2". 2.Check if the port is connected to the network correctly. Y->Please contact the next level of maintenance support. N-> Connect the port to the network correctly. And check if the alarm disappears, if so, finish the alarm handling. 4-69 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 4.84 198029760 DNS server inaccessible Notification Information l l l l Notification code: 198029760 Name: DNS server inaccessible Notification severity: Minor Notification type: Communication alarm Notification Description DNS server can't be accessed. Notification Cause DNS server makes no response, so the link may be broken or the DNS server is down. Impact DNS client does not work. Action 1.Use command Ping to check whether the link between the network element which the DNS client belongs to and the DNS server is available. Y->go to "2". N->Solve the physical link problem. 2.Check the status of DNS server to see whether it is listening at port 53. Y->Contact the next level of maintenance support. N->Solve equipment problem. 4.85 198016193 SIG_IPI Forwards Service Messages Abnormally Notification Information l l l l Notification code: 198016193 Name: SIG_IPI Forwards Service Messages Abnormally Notification severity: Major Notification type: Processing error alarm Notification Description SIG_IPI forwards service messages abnormally 4-70 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 4 Notifications Notification Cause 1. Association is not configured on the SIPI board. 2. The hardware of the SIPI board is faulty. 3. Transmission network is faulty. Impact The SIPI board will restart, which may affect the normal data packet processing of the board, and causes the services on the board unstable. Action 1. On the background, close the message exception detection of SIG_IPI forwarding service. In this way, the board will not restart. 2. If an alarm appears when this function is enabled, check whether the signaling is configured to pass through this board. 3. Check whether the transmission configuration and network are faulty. 4. If the problem still exists, replace the board. 4.86 198005702 Trunk configuration is inconsistent with function of board Notification Information l l l l Notification code: 198005702 Name: Trunk configuration is inconsistent with function of board Notification severity: Major Notification type: Processing error alarm Notification Description Work mode difference with DB trunk configuration Notification Cause The board does not support the trunk configuration in the database. Impact The board resets automatically. 4-71 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Action 1.Check if this board configuration is correct. Y->Go to "2" N->Modify the board configuration and then restart the board to see if the alarm is still given: Y-> end,N->go to "2". 2.Replace the board with one that matches the configuration, and check if this alarm is still given. Y->Please contact the next level of maintenance support. Y->End. 4.87 198005708 The active/standby modules of PSN clock have changed over successfully Notification Information l l l l Notification code: 198005708 Name: The active/standby modules of PSN clock have changed over successfully Notification severity: Minor Notification type: Processing error alarm Notification Description The active/standby modules of PSN clock have changed over successfully Notification Cause It is triggered from the background. Impact None Action No need to handle. 4.88 198005714 No external clock for DSP Notification Information l l l l Notification code: 198005714 Name: No external clock for DSP Notification severity: Minor Notification type: Equipment alarm 4-72 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 4 Notifications Notification Description No external clock for DSP Notification Cause The board does not provide external 16M or 8K clock for MCBSP interface of DSP, so DSP can only use its clock which is not very steady, resulting in unsteadiness of DSP ping operation. Impact None Action Check the clock. 4.89 198005194 Changeover of CS Optical Interfaces Notification Information l l l l Notification code: 198005194 Name: Changeover of CS Optical Interfaces Notification severity: Minor Notification type: Equipment alarm Notification Description CS domain optical port has switched over Notification Cause 1. The CS optical interface changeover is initiated on the background through MML command operation. 2. The CS optical interface has faults and automatically switches over. (GE interfaces are located on the upper half of the GUIM/GUIM2 board while the CS domain optical interfaces are located on the lower half of it. Impact Data communication error of T Net occurs. 4-73 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Action 1. If it is because of artificial operations, this alarm occurrence belongs to normal situation and there is no need to handle it. 2. Confirm if the indication light of the CS optical interface on the board which gives the alarm is off.If the light is off, check if the fiber or light module has problems. 3. Check if the following alarm occurs in local/opposite board. If yes, refer to the corresponding alarm handling suggestion. 1286 Loss of clock when input to board 5639 High error rate of optical interface 5646 Phase-lock loop unlock 4.90 198005960 Version Fails to Be Switched Notification Information l l l l Notification code: 198005960 Name: Version Fails to Be Switched Notification severity: Minor Notification type: Processing error alarm Notification Description Switch version fail Notification Cause The slave board have some master processes when update the EPLD. Impact EPLD upgrade fails. Action Switch some active functions (such as optical interfaces) to standby ones on the standby board through MML command operation.Switch again after the operation. 4.91 198087360 BCCH Exchange Fail Notification Information l l Notification code: 198087360 Name: BCCH Exchange Fail 4-74 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 4 Notifications l l Notification severity: Minor Notification type: Processing error alarm Notification Description This notification is reported if the BSC detects a BCCH switchover failure. Notification Cause l BCCH switchover is disabled. l Operations on the destination carrier frequency fails during BCCH switchover. l The destination carrier frequency is not available. Impact Voice and data services are not available in the cell. Action 1. According to the object reporting this notification, query the object "GSM Cell Configuration(GGsmCell)", and check whether the parameter "BCCH switch allowed(CanBcchExch)" is "Yes". Query the global object "GSM Logical Configuration(GBssFunction)", and check whether the parameter "BCCH switch allowed(CanBcchExch)" is "Yes". Yes -> Step 3. No -> Step 2. 2. Modify these two parameters to "Yes". Wait for eight minutes, and check whether the notification is still reported. Yes -> Step 3. No -> End. 3. Execute the QRY TRX command based on "Site ID" and "Bts ID" in the alarm details to query the state of all the carrier frequencies in the cell. Execute the UNB FUTRX or UNB CUTRX command to unblock the carrier frequencies in "manual block" state based on "Trx ID". Wait for eight minutes, and check whether the notification is still reported. Yes -> Step 4. No -> End. 4. Contact BS maintenance personnel to check whether carrier frequency-related faults occurred. Yes -> Step 5. No -> Step 6. 5. Ask BS maintenance personnel to remove the faults. Check whether the notification persists. Yes -> Step 6. No -> End. 6. Contact the next level of maintenance support. 4-75 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 4.92 198087393 Ring state notification Notification Information l l l l Notification code: 198087393 Name: Ring state notification Notification severity: Minor Notification type: Equipment alarm Notification Description This notification is reported if the BSC detects the ring network status has changed. There are three ring network statuses: l Switchover status l Normal connection status l Disconnection status Notification Cause The BS link is broken. Impact Services cannot operate properly. Action No action is required. 4.93 198087394 Intelligent power up/down preparation notification Notification Information l l l l Notification code: 198087394 Name: Intelligent power up/down preparation notification Notification severity: Minor Notification type: Equipment alarm Notification Description This notification is reported if the BSC detects the intelligent power-on/power-off state of the carrier has been changed. 4-76 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 4 Notifications Notification Cause The BSC has changed the power-on/power-off state of the carrier. Impact None. Action No action is required. 4.94 198087459 cell no gprs traffic inform Notification Information l l l l Notification code: 198087459 Name: cell no gprs traffic inform Notification severity: Minor Notification type: Communication alarm Notification Description This notification is reported if the BSC detects there is no GPRS traffic in a cell for one hour. Notification Cause Data service is not available for one hour in the cell. Impact None. Action No action is required. 4.95 198087469 abis route change inform Notification Information l l l l Notification code: 198087469 Name: abis route change inform Notification severity: Minor Notification type: Equipment alarm 4-77 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Notification Description This notification is reported if the BSC detects that the Abis interface link changes from the satellite link to the ground link or from the ground link to the satellite link. Notification Cause l The Abis ground link of the satellite-backup site is broken. l The Abis ground link of the satellite-backup site is restored. Impact None. Action No action is required. 4.96 198087353 NSVC deletion notification Notification Information l l l l Notification code: 198087353 Name: NSVC deletion notification Notification severity: Minor Notification type: Equipment alarm Notification Description This notification is reported if a board detects that an NSVC link is deleted manually. Notification Cause An NSVC link is deleted manually. Impact None. Action 1. Check whether the NSVC link is the one that should be deleted. Yes -> End. No -> Step 2. 2. Contact the next level of maintenance support. 4-78 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 4 Notifications 4.97 198087395 SNS Size process failure notification Notification Information l l l l Notification code: 198087395 Name: SNS Size process failure notification Notification severity: Minor Notification type: Communication alarm Notification Description This notification is reported if a board detects an SNS Size process failure. Notification Cause There is no response from the SGSN, or a failure response is received. Impact The NSVC link fails to be established. Action 1. Check whether the configuration of the following parameters of the object "IP Nse(GIpGbNse)" is consistent with that of the SGSN. - "Nse ID(GIpGbNseSeq)" - "SGSN IP Address(SGSNIPAddress)" - "SGSN UDP Port(SGSNUDPPort)" Yes -> Step 3. No -> Step 2. 2. Modify the parameter configuration for consistency with that of the SGSN, and check whether the notification is cleared. Yes -> End. No -> Step 3. 3. Contact the next level of maintenance support. 4.98 198087396 SNS Config process failure notification Notification Information l l l l Notification code: 198087396 Name: SNS Config process failure notification Notification severity: Minor Notification type: Communication alarm 4-79 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Notification Description This notification is reported if a board detects an SNS Config process failure. Notification Cause There is no response from the SGSN, or a failure response is received. Impact The NSVC link fails to be established. Action 1. Check whether the value of the parameter "Signaling Weights(SigWeight)" or "Data Weights(DataWeight)" of the object "Local End Point(GIpGbLocalEP)" is not equal to 0. Yes -> Step 3. No -> Step 2. 2. Modify the signalling or data weight of the IP endpoint to a nonzero value, and check whether the notification is cleared. Yes -> End. No -> Step 3. 3. Contact the next level of maintenance support. 4.99 198087466 NSVC's IP deletion notification Notification Information l l l l Notification code: 198087466 Name: NSVC's IP deletion notification Notification severity: Minor Notification type: Equipment alarm Notification Description This notification is reported if a board detects that an NSVC link in IP is deleted. Notification Cause An NSVC link in IP is deleted. Impact None. 4-80 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 4 Notifications Action 1. Based on "NSVCI" together with "SGSN ID" and "NSEI" in the alarm details, check whether the NSVC link is the one that should be deleted. Yes -> End. No -> Step 2. 2. Contact the next level of maintenance support. 4.100 198087359 No access of BSC to MSC SPC Notification Information l l l l Notification code: 198087359 Name: No access of BSC to MSC SPC Notification severity: Minor Notification type: Processing error alarm Notification Description This notification is reported if the BSC fails to obtain the MSC SPC. Notification Cause The BSC is not configured with the MSC office type. Impact All the services are interrupted. Action 1. Configure the object "Adjacent Office Information(RemoteSp)" with "Type of adjacent office(OfficeType)" of 512(MSCSERVER) or 576(MGW+MSCSERVER). whether the notification persists. Yes -> Step 2. No -> End. 2. Contact the next level of maintenance support. 4.101 198087503 Baseband frequency hopping exchange for trx fail Notification Information l Notification code: 198087503 4-81 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference l l l Name: Baseband frequency hopping exchange for trx fail Notification severity: Minor Notification type: Equipment alarm Notification Description This notification is reported if the BSC detects a carrier failure in a baseband frequency-hopping group and automatically performs active/standby switchover. Notification Cause A carrier failure occurs in a baseband frequency-hopping group. Impact None. Action 1. Execute the QRY TRX command based on "Site ID", "Bts ID", and "Trx ID" in the alarm details, and check whether the status of this carrier is "manual block". Yes -> Step 2. No -> Step 3. 2. Execute the UNB FUTRX or UNB CUTRX command based on "Site ID", "Bts ID", and "Trx ID" in the alarm details to unblock the blocked carrier Check whether the following notifications arise: 198087504 Baseband frequency hopping exchange for trx restore Yes -> End. No -> Step 5. 3. Contact BS maintenance personnel to check whether carrier related faults occurred. Yes -> Step 4. No -> Step 5. 4. Ask BS maintenance personnel to remove the faults. The alarm handling is completed. 5. Contact the next level of maintenance support. 4.102 198087504 Baseband frequency hopping exchange for trx restore Notification Information l l l l Notification code: 198087504 Name: Baseband frequency hopping exchange for trx restore Notification severity: Minor Notification type: Equipment alarm 4-82 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 4 Notifications Notification Description This notification is reported if the BSC detects a carrier recovery in a baseband frequency-hopping group and automatically performs active/standby switchover. Notification Cause A carrier in a baseband frequency-hopping group recovers. Impact None. Action No action is required. 4.103 198087508 Block Successfully After Service released Notification Information l l l l Notification code: 198087508 Name: Block Successfully After Service released Notification severity: Minor Notification type: Processing error alarm Notification Description This notification is generated if the network management system initiates cell/carrier/timeslot "Block after service released" and the BSC performs one of the following operations. - The object is blocked after the current services are released. - The system initiates BCCH switchover when the BSC is waiting for resources to be released. The object is blocked mandatorily. - The object is blocked mandatorily when the longest timer expires and the resources are not released yet. Notification Cause The BSC performs the "Block after service released" function. Impact The blocked resources cannot be used. The system capacity is decreased. 4-83 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Action No action is required. 4.104 198087751 dbsapp no avilable PCU resource inform Notification Information l l l l Notification code: 198087751 Name: dbsapp no avilable PCU resource inform Notification severity: Minor Notification type: QoS alarm Notification Description This notification is generated if the BSC detects that PCU resources are insufficient when the cell is selecting PCU resource. Notification Cause l PCU resources are insufficient. l PCU resources are faulty. Impact Some cells cannot provide data service. Action 1. On the rack diagram of [Alarm management], check whether an alarm exists on the UPPB board. Yes -> Step 2. No -> Step 3. 2. Handle the alarm. The alarm handling is completed. 3. Contact the next level of maintenance support. 4.105 198087754 Board back up Notification Information l l l l Notification code: 198087754 Name: Board back up Notification severity: Major Notification type: Processing error alarm 4-84 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 4 Notifications Notification Description This notification is generated if the BSC detects that switchover occurs on the BIPB board or the LAPD board. Notification Cause l The system performs switchover automatically due to a sub-unit fault. l The system performs switchover back automatically after the faulty sub-unit resumes normal. l Switchover is initiated manually. Impact None. Action 1. Execute the QRY SUNITSTATU command to query the state of the corresponding sub-unit and check whether the state is "fault" in accordance with "Sub system No", "Source Unit No", and "Source sub unit No" in the alarm details. Yes -> Step 2. No -> Step 3. 2. Execute the SET DSPRESE command to reset this sub-unit upon the relevant RACK, SHELF, SLOT configuration information in accordance with "Sub system No", "Source Unit No", and "Source sub unit No" in the alarm details. Then, execute the QRY SUNITSTATU command to query the state of the corresponding sub-unit and check whether the state is "fault". Yes -> Step 3. No -> End. 3. Contact the next level of maintenance support. 4.106 198087760 BTS master power recover notification Notification Information l l l l Notification code: 198087760 Name: BTS master power recover notification Notification severity: Minor Notification type: QoS alarm Notification Description This notification is generated if the BSC detects that the master power of the base station is recovered. Notification Cause The master power of the base station is recovered. 4-85 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Impact None. Action No action is required. 4.107 198087761 BTS master power interruption notification Notification Information l l l l Notification code: 198087761 Name: BTS master power interruption notification Notification severity: Minor Notification type: QoS alarm Notification Description If the BSC receives the "BTS master power interruption" message reported by the base station and it waits for a moment (by configuring "Site(GBtsSiteManager)"."the delay time of master power Off(MasterPwrOffTime)", and confirms that some carriers are powered off after the master power is off, the BSC generates this notification. Notification Cause The master power of the base station is off. Impact None. Action No action is required. 4.108 198087762 After BTS mains power failure TRX terminated notification Notification Information l Notification code: 198087762 4-86 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 4 Notifications l l l Name: After BTS mains power failure TRX terminated notification Notification severity: Minor Notification type: QoS alarm Notification Description If the BSC detects that the master power of the base station is off and it waits for a moment (by configuring "Site(GBtsSiteManager)"."the delay time of master power Off(MasterPwrOffTime)", and confirms that some carriers are powered off after the master power is off and then waits for another moment (by configuring ""Site(GBtsSiteManager)"."the delay time of Transceivers Off(TrxOffTime)" before terminating all carriers except BCCH carrier, the BSC generates this notification. Notification Cause The master power of the base station is off. Impact None. Action No action is required. 4.109 198087772 Super Site Connect in Notification Information l l l l Notification code: 198087772 Name: Super Site Connect in Notification severity: Major Notification type: QoS alarm Notification Description This notification is generated if the BSC detects that the Abis link of the super station is exchanged (among the subaerial link, the satellite link or the standby link). Notification Cause The Abis link of the super station is exchanged. Impact None. 4-87 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Action No action is required. 4.110 198087799 Cell intelligent power-on or power-down Notification Information l l l l Notification code: 198087799 Name: Cell intelligent power-on or power-down Notification severity: Minor Notification type: Processing error alarm Notification Description This notification is generated if the BSC detects the power-on/power-off state of the cell's BCCH carrier has been changed. Notification Cause The BSC has changed the power-on/power-off state of the cell's BCCH carrier. Impact None. Action No action is required. 4.111 198087514 TRAU frame sync loss notification Notification Information l l l l Notification code: 198087514 Name: TRAU frame sync loss notification Notification severity: Minor Notification type: Communication alarm Notification Description This notification is generated if the BSC detects that TRAU frame alignment loss occurs on a voice channel for a long time. 4-88 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 4 Notifications Notification Cause The transmission quality of this channel is poor. Impact None. Action No action is required. 4.112 198087515 BCCH Exchange Success Notification Information l l l l Notification code: 198087515 Name: BCCH Exchange Success Notification severity: Minor Notification type: Processing error alarm Notification Description This notification is generated if the BSC detects BCCH switchover success. Notification Cause BCCH switchover is successful. Impact None. Action No action is required. 4.113 198087516 Mute call detect Notification Information l l l l Notification code: 198087516 Name: Mute call detect Notification severity: Minor Notification type: Communication alarm 4-89 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Notification Description This notification is generated if the BSC detects that packet loss occurs on a voice channel for a long time. Notification Cause For a long time, voice data cannot be detected on this channel. Impact None. Action No action is required. 4.114 198087519 Release dynamic association by force Notification Information l l l l Notification code: 198087519 Name: Release dynamic association by force Notification severity: Minor Notification type: Communication alarm Notification Description This notification is reported if the BSC automatically releases a detected illegal dynamic association. Notification Cause l More than two dynamic associations are established between the BSC and a base station. l A conflict of local port number occurs between the new dynamic association and an existing association (master or slave) due to incorrect association configuration at the base station side. Impact The association establishment on the Abis interface of the base station may be influenced. 4-90 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 4 Notifications Action 1. Locate the base station and its site ID in accordance with "peer IP address" and "peer port ID" in the alarm details, and check whether more than two associations are configured at the base station side. Yes -> Step 2. No -> Step 3. 2. Delete the extra associations. Check whether the notification persists. Yes -> Step 3. No -> End. 3. View the association configuration at the base station side, and check whether the local port number of the association is configured to the site ID of the base station. Yes -> Step 5. No -> Step 4. 4. Modify the configuration at the base station side, and configure the local port number to that of the base station. Check whether the notification persists. Yes -> Step 5. No -> End. 5. Contact the next level of maintenance support. 4.115 198087520 Gb interface throughput exceed permissible value Notification Information l l l l Notification code: 198087520 Name: Gb interface throughput exceed permissible value Notification severity: Minor Notification type: QoS alarm Notification Description This alarm is reported if a board detects that the throughput of a Gb interface exceeds the permissible value. Notification Cause The throughput of the Gb interface exceeds the configured permissible value continuously for several times due to high PS traffic. Impact Some users fail to gain access to the system due to the automatically initiated flow control. 4-91 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Action The BSC will implement flow control automatically. Observing notifications is required without the need of further operation. The capacity can be expanded if an increase of the upper limit of Gb interface throughput is required. 4.116 198087338 TRX No Traffic Notification Information l l l l Notification code: 198087338 Name: TRX No Traffic Notification severity: Minor Notification type: Communication alarm Notification Description None Notification Cause Cell No Traffic Impact None. Action None 4.117 198087434 Cannot detect up or down TRAU notification Notification Information l l l l Notification code: 198087434 Name: Cannot detect up or down TRAU notification Notification severity: Minor Notification type: Communication alarm Notification Description None 4-92 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 4 Notifications Notification Cause Cannot detect up or down TRAU Impact None. Action None 4.118 198087339 BTS self maintenance inform Notification Information l l l l Notification code: 198087339 Name: BTS self maintenance inform Notification severity: Minor Notification type: Equipment alarm Notification Description None Notification Cause BTS Board Reboot Impact None. Action None 4.119 198087477 site board cpu overload Notification Information l l l l Notification Name: site Notification Notification code: 198087477 board cpu overload severity: Major type: Equipment alarm 4-93 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Notification Description None Notification Cause CMB/DTPU/FIB CPU usage rate over 80% Impact None. Action None 4.120 198087478 uplink user layer jam inform Notification Information l l l l Notification code: 198087478 Name: uplink user layer jam inform Notification severity: Minor Notification type: Communication alarm Notification Description None Notification Cause Uplink data in user layer is jaming Impact None. Action 1) Modify to static channel, reserve not more than 4 channels for PS. 2) If 16 channels of 2 TRX all for PS, modify to static coding mode, and coding mode should Less than MCS6. If EDGE not work, this restrict is not exist. 4-94 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 4 Notifications 4.121 198087479 downlink user layer jam inform Notification Information l l l l Notification code: 198087479 Name: downlink user layer jam inform Notification severity: Minor Notification type: Communication alarm Notification Description None Notification Cause Downlink data in user layer is jaming Impact None. Action 1) Modify to static channel, reserve not more than 4 channels for PS. 2)If 16 channels of 2 TRX all for PS, modify to static coding mode, and coding mode should Less than MCS6. If EDGE not work, this restrict is not exist. 4.122 198087488 chp cycle adjust trau information Notification Information l l l l Notification code: 198087488 Name: chp cycle adjust trau information Notification severity: Minor Notification type: Communication alarm Notification Description None Notification Cause 13MHz clock of Um is unsynchronized with HW 8K clock on DTRU. 4-95 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference Impact CS and PS performance may be degraded. Action In E1 Abis mode, be sure 'clock synchronization' is network synchronization. 4.123 198087500 Radio Interface Synchronization ARF emendate Successfully Notification Information l l l l Notification code: 198087500 Name: Radio Interface Synchronization ARF emendate Successfully Notification severity: Minor Notification type: Communication alarm Notification Description None Notification Cause Search Radio Interface Synchronization Successfully. Impact None. Action Check the display of the value of ARFCN at OMM. 4.124 198087501 Radio Interface Synchronization ARF emendate Failed Notification Information l l l l Notification code: 198087501 Name: Radio Interface Synchronization ARF emendate Failed Notification severity: Minor Notification type: Communication alarm 4-96 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Chapter 4 Notifications Notification Description None Notification Cause Search Radio Interface Synchronization Failed. Impact 26 M frequency deviation correction fails to be executed. Action Check the reason of failure at iOMCR: 0x01 No suitable Arfcn; 0x02 Radio Synchronization failed; 0x03 Other. 4.125 198087502 Site IP Address conflicted Notification Information l l l l Notification code: 198087502 Name: Site IP Address conflicted Notification severity: Minor Notification type: Equipment alarm Notification Description None Notification Cause Site IP Conflict Impact The site fails to operate properly. Action Remodify the IP of site 4-97 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference 4.126 198087512 IDS Attack detecting Notification Information l l l l Notification code: 198087512 Name: IDS Attack detecting Notification severity: Minor Notification type: Communication alarm Notification Description None Notification Cause IDS detecting the network attacking Impact User-defined. Action None 4-98 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Appendix A Link Information Table of Contents Ÿ A2051..................................................................................................................... A-1 A.1 A2051 Run the START DTM command to perform a diagnosis test to the board and check the status of all the RUB resource boards. Command example START DTM:TESTTYPE=DIAG_BOARD_TEST, OBJTYPE="Board", MOC="PhysCpu", MOI="SubNetwork=35, MEID=35, Equipment=1,Rack=1, Shelf=2, Board=7, PhysCpu =1", ATTRIBUTES="RackNo=1, ShelfNo=2, SlotNo=7, CpuNo=1", TESTSEQ="1"; Parameter description "TESTTYPE" Select "DIAG_BOARD_TEST". "OBJTYPE" Enter the test object type "Board". "MOC" Enter the MOC "PhysCpu". "MOI" Enter the test object DN. "ATTRIBUTES" Enter specific parameters. "TESTSEQ" RackNo Rack number of the tested board. ShelfNo Shelf number of the tested board. SlotNo Slot number of the tested board. CpuNo Number of the first physical CPU of the tested board. Enter any integer from 1 to 200. Run the above board diagnosis command on each configured RUB board. A-1 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference This page intentionally left blank. A-2 SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential Glossary AAL2 - ATM Adaptation Layer type 2 ATM - Asynchronous Transfer Mode BSC - Base Station Controller BTS - Base Transceiver Station BVC - BSSGP Virtual Connection CHUB - Control plane HUB CMB - Call Me Back CN - Core Network CPU - Central Processing Unit CS - Circuit Switched DHCP - Dynamic Host Configuration Protocol GSM - Global System for Mobile Communications LAPD - Link Access Procedure for D-channel MO - Managed Object MOC - Managed Object Class NE - Network Element NSE - Network Service Entity I SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential ZXG10 iBSC Alarm and Notification Handling Reference NSVC - Network Service Virtual Connection OMCB - Operation & Maintenance Center for Node B OMM - Operation & Maintenance Module OMP - Operation & Maintenance Processor PCU - Packet Control Unit PPP - Point-to-Point Protocol PS - Packet Switched RNC - Radio Network Controller RUB - RNC User Plane Board SCTP - Stream Control Transmission Protocol SGSN - Serving GPRS Support Node SLA - Service Level Agreement SPC - Signaling Point Code TD - Time Division THUB - Trunk HUB TRAU - Transcoder Rate Adaptor Unit UDP - User Datagram Protocol UMTS - Universal Mobile Telecommunication System VTCD - Voice Transcoder Card based on DSP II SJ-20130408113951-012|2014-04-11 (R1.1) ZTE Proprietary and Confidential